Rafa Apartment
Facilities, Rafa Apartment in Riyadh
Lobby, Rafa Apartment in Riyadh
Kitchen, Rafa Apartment in Riyadh
Rafa Apartment
Lobby, Rafa Apartment in Riyadh
Lobby, Rafa Apartment in Riyadh

Removed from saved list

8.5Excellent

1,050 reviews

1,050 reviews

See map

8.8Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Al Nakheel Mall
1.7 km
Riyadh Gallery Mall
5.1 km
Kingdom Centre Tower
9.0 km
Al Faisaliyah Centre
9.2 km
Riyadh Zoo
11.3 km
Closest landmarks
Al Nakheel Mall
1.7 km
Al Marai Co
1.8 km
Al Mursalat Celebration Hall
1.8 km
Princess Nora Bint Abdul Rahman University
2.9 km
An Nozha-Al Waha
2.9 km

Rafa Apartment

Al Abbas Ibn Abdulmutalib Street, At Taawun District, Al Izdihar, Riyadh, Saudi Arabia, 11324 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Izdihar part of Riyadh, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kingdom Centre Tower.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Currency exchange

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Room service [24-hour]

Coffee shop

Laundry service

Your dates are popular among travelersUsers are booking a place in Riyadh every 1 minutes on Agoda.com
Value for money7.5
Distance to city center23.4 km
Location rating8.8
Nearest airportKing Khalid International Airport (RUH)
Distance to airport21.4 km

Rooms available at Rafa Apartment

Excellent
Room comfort & quality

9

Superior One-Bedroom Apartment
...
  • Room size: 65 m²/700 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
One-Bedroom Apartment
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Studio Apartment
...
  • Room size: 55 m²/592 ft²
  • 1 queen bed
Enter dates to see prices
Studio Apartment
...
  • Room size: 55 m²/592 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Rafa Apartment provide laundry services?

Yes! Rafa Apartment offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

Is car parking available at Rafa Apartment?

Rafa Apartment has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Rafa Apartment?

Rafa Apartment's policy concerning children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What was the average room rate for Rafa Apartment been in the past month?

The typical room rate for Rafa Apartment in the past month is 667.47 SAR, compared to city's average of 652.36 SAR.

What is the average rating that past Solo travelers' have given to Rafa Apartment?

Verified solo travelers that have stayed at this property have given Rafa Apartment an average rating of 8.3. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Rafa Apartment?

Past couple travelers that have stayed at this property have given Rafa Apartment an average rating of 8.3. You can look up on more in depth customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to Rafa Apartment?

Verified families with older children that have stayed at this property have given Rafa Apartment an average rating of 9.2. You can check out more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Rafa Apartment?

Verified local travelers that have stayed at this property have given Rafa Apartment an average rating of 8.2. You can look up on more comprehensive customer reviews, and comments for this property down in the review section.

What is the closest train, metro, or bus station to Rafa Apartment?

The closest train, metro, or bus station is Metro Station A6, 10094.8 m away from Rafa Apartment.

What famous shopping destinations are close by Rafa Apartment?

Shopping options in Rafa Apartment’s Al Izdihar neighborhood include Al Nakheel Mall.

What time is check-in and check-out at Rafa Apartment?

Check-in is from 04:00 PM, and check-out is until 02:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

Property ranking|Compared to 1,185 Riyadh properties
Room comfort score
9/10
Location score
8.8/10
Service score
8.7/10
Couples review score
8.9/10
Better than
99
%
of Riyadh properties
Better than
98
%
of Riyadh properties
Better than
97
%
of Riyadh properties
Better than
97
%
of Riyadh properties
More about Rafa Apartment

More about Rafa Apartment

Experience Comfort and Convenience at Rafa Apartment in Riyadh

Welcome to Rafa Apartment, a hidden gem nestled in the heart of Riyadh, Saudi Arabia. With its prime location and impeccable service, this hotel offers a truly memorable stay for both business and leisure travelers. As you step into Rafa Apartment, you will be greeted by a warm and inviting atmosphere. The hotel boasts a total of 22 well-appointed rooms, ensuring a comfortable and relaxing stay for every guest. Each room is tastefully decorated with modern furnishings, providing a perfect blend of style and functionality. Check-in at Rafa Apartment begins at 04:00 PM, allowing you ample time to settle in and make yourself at home. The hotel's check-out time is until 02:00 PM, giving you the flexibility to enjoy a leisurely morning or catch an afternoon flight without feeling rushed. The proximity of the hotel to the airport, just 22 minutes away, ensures a hassle-free journey for all guests.

Convenience at Your Fingertips: Rafa Apartment's Exceptional Facilities

Welcome to Rafa Apartment, where convenience is our top priority. With an array of exceptional facilities, we ensure that your stay in Riyadh, Saudi Arabia is nothing short of extraordinary. Our 24-hour room service is at your disposal, ready to cater to your every need at any time of the day. Whether you're craving a midnight snack or need assistance with anything, our dedicated staff is just a phone call away. Additionally, our laundry service ensures that your clothes are always fresh and clean, allowing you to focus on enjoying your stay. At Rafa Apartment, we understand the importance of staying connected. That's why we offer Wi-Fi in both public areas and all rooms, ensuring that you can easily stay in touch with loved ones or catch up on work. Our safety deposit boxes provide peace of mind, allowing you to securely store your valuables throughout your stay. To make your experience even more seamless, we offer express check-in/check-out services, saving you valuable time. Our luggage storage facilities ensure that you can explore the city without the burden of carrying your bags. Additionally, our daily housekeeping service ensures that your room is always clean and tidy, allowing you to relax and unwind after a long day. Experience the utmost convenience at Rafa Apartment, where our exceptional facilities are designed to enhance your stay in Riyadh. Book your stay with us today and indulge in a hassle-free experience like no other.

Convenient and Hassle-Free Parking at Rafa Apartment

At Rafa Apartment, we understand the importance of convenient and hassle-free parking for our guests. That's why we provide a spacious and secure car park onsite, ensuring that you can easily park your vehicle without any worries. Best of all, our car park is free of charge, allowing you to save on parking fees and enjoy a stress-free stay with us. Whether you're traveling for business or leisure, having a dedicated parking space is a valuable amenity that sets Rafa Apartment apart from other accommodations in Riyadh. Our car park is well-maintained and offers ample space for all our guests, so you can rest assured that you'll find a spot for your vehicle. With our free parking facility, you can explore Riyadh and its surrounding areas at your own pace, without the hassle of searching for parking or worrying about the safety of your vehicle. Experience the convenience and peace of mind that comes with staying at Rafa Apartment. Book your stay with us today and enjoy complimentary, hassle-free parking throughout your visit.

Indulge in a Culinary Adventure at Rafa Apartment's Dining Facilities

At Rafa Apartment, we understand that dining is an essential part of any travel experience. That's why we offer a range of dining facilities to cater to all your culinary needs. Whether you're craving a quick bite or a gourmet meal, our 24-hour room service is always at your disposal. From delectable local delicacies to international favorites, our extensive menu is sure to satisfy even the most discerning palates. For those who prefer a more casual dining experience, our coffee shop is the perfect spot to relax and unwind. Start your day with a freshly brewed cup of coffee and indulge in a selection of pastries and light snacks. With its cozy ambiance and friendly staff, the coffee shop is an ideal place to catch up with friends or simply enjoy some quiet time. Additionally, our dedicated room service ensures that you can enjoy a delicious meal in the comfort of your own room. Whether you're looking for a late-night snack or a full-course dinner, our attentive staff will deliver it right to your doorstep. With daily housekeeping, you can rest assured that your dining area will always be clean and inviting, allowing you to fully enjoy your culinary experience at Rafa Apartment.

Spacious and Comfortable Apartments at Rafa Apartment

Discover the spacious and comfortable apartments at Rafa Apartment in Riyadh, Saudi Arabia. With a variety of room types to choose from, including the One-Bedroom Apartment and the Superior One-Bedroom Apartment, guests are sure to find the perfect accommodation to suit their needs. The One-Bedroom Apartment offers a generous 55 square meters of space, featuring either 1 Double Bed or 1 Sofa Bed. For those seeking a little extra luxury, the Superior One-Bedroom Apartment provides 65 square meters of space and includes either 1 King Bed or 1 Sofa Bed. Both room types are thoughtfully designed to ensure a comfortable and relaxing stay. By booking these fantastic rooms on Agoda, guests can enjoy the best prices and an easy and hassle-free experience. Agoda offers competitive rates for Rafa Apartment, guaranteeing that guests get the most value for their money. With Agoda's user-friendly platform, booking a room at Rafa Apartment is quick and convenient, allowing guests to focus on enjoying their stay in Riyadh.

Discover the Vibrant Neighborhood of Al Izdihar in Riyadh

Nestled in the heart of Riyadh, the bustling neighborhood of Al Izdihar offers a vibrant and dynamic atmosphere that is sure to captivate visitors. Known for its modern architecture, upscale shopping malls, and a plethora of dining options, this district is a perfect blend of luxury and convenience. One of the highlights of Al Izdihar is its proximity to the King Fahd International Stadium, a renowned venue that hosts various sports events and concerts throughout the year. Sports enthusiasts will be thrilled to catch a thrilling football match or witness their favorite artists perform live in this state-of-the-art stadium. For those looking to indulge in some retail therapy, Al Izdihar is home to several upscale shopping malls, including the Granada Center and Riyadh Gallery Mall. Here, visitors can explore a wide range of international brands, enjoy gourmet dining experiences, and immerse themselves in the vibrant atmosphere of the mall. When it comes to dining, Al Izdihar offers an array of options to satisfy every palate. From traditional Saudi Arabian cuisine to international flavors, the neighborhood is dotted with restaurants and cafes that cater to all tastes. Whether you're craving a hearty shawarma, a sizzling steak, or a refreshing cup of Arabic coffee, you'll find it all within walking distance from Rafa Apartment. With its lively ambiance, convenient location, and an abundance of attractions, Al Izdihar is the perfect neighborhood to explore during your stay at Rafa Apartment. Whether you're seeking entertainment, shopping, or culinary delights, this vibrant district has it all.

Convenient Airport Transfers to Rafa Apartment in Riyadh

Welcome to Rafa Apartment, a haven of comfort and luxury nestled in the vibrant city of Riyadh, Saudi Arabia. To ensure a seamless journey from the airport to our doorstep, we have compiled a comprehensive guide on the best ways to reach Rafa Apartment from the nearest airports. If you are arriving at King Khalid International Airport, the most convenient option is to take a taxi or a private car service. Taxis are readily available outside the airport terminals, and the journey to Rafa Apartment in Al Izdihar typically takes around 30 minutes, depending on traffic conditions. Alternatively, you can book a private car service in advance for a hassle-free and comfortable ride to our doorstep. For those arriving at Riyadh Air Base, the best way to reach Rafa Apartment is also by taxi or private car. Taxis can be found outside the airport, and the journey to our location usually takes around 20 minutes. If you prefer a more personalized experience, pre-arranging a private car service is highly recommended. No matter which airport you arrive at, our helpful and knowledgeable staff at Rafa Apartment are always available to assist you with arranging transportation or providing further guidance. We look forward to welcoming you to our luxurious retreat in Riyadh!

Discover the Vibrant Surroundings of Rafa Apartment

Nestled in the heart of Riyadh, Rafa Apartment offers a prime location with easy access to some of the city's most notable landmarks and attractions. Just a stone's throw away, you'll find the prestigious Arab Open University, a renowned educational institution that offers a range of programs and courses to students from all walks of life. Whether you're a prospective student looking to explore the campus or simply interested in immersing yourself in the vibrant academic atmosphere, the proximity of Rafa Apartment to Arab Open University is sure to enhance your stay in Riyadh. Another nearby landmark that deserves a visit is the Al Marai Co., a leading dairy and food processing company in Saudi Arabia. As one of the largest dairy producers in the Middle East, Al Marai Co. is not only a significant player in the regional economy but also a symbol of Saudi Arabia's agricultural prowess. Take a tour of their state-of-the-art facilities, learn about their sustainable farming practices, and indulge in their delicious dairy products. With Rafa Apartment's convenient location, you can easily explore this fascinating landmark and gain insights into the country's rich agricultural heritage. Immerse yourself in the vibrant surroundings of Rafa Apartment and discover the charm of Riyadh's landmarks. From the prestigious Arab Open University to the iconic Al Marai Co., there's no shortage of attractions to explore near this cozy accommodation. Whether you're a student, a food enthusiast, or simply curious about the local culture, Rafa Apartment's proximity to these landmarks ensures a memorable and enriching experience during your stay in Riyadh.

Convenient Public Transport Stations near Rafa Apartment

Rafa Apartment, located in the vibrant city of Riyadh, offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. One of the nearby stations is Alfalah-aluade, which is just a short walk away from the hotel. This station provides access to the Riyadh Metro, a modern and efficient transportation system that connects various parts of the city. Travelers can hop on the metro and easily reach popular attractions, shopping malls, and business districts in Riyadh. Another public transport station near Rafa Apartment is the Al Faisaliyah Station. This station is also within walking distance from the hotel and offers access to the Riyadh Metro. From here, guests can conveniently travel to key destinations such as the King Fahd Stadium, Riyadh Exhibition Center, and the iconic Kingdom Centre Tower. The Riyadh Metro is a reliable mode of transportation, providing a comfortable and hassle-free way to navigate the city's bustling streets. With these public transport stations in close proximity, guests staying at Rafa Apartment can easily explore Riyadh and make the most of their time in the city. Whether it's for business or leisure, the convenient access to the Riyadh Metro allows travelers to conveniently discover the rich cultural heritage, vibrant markets, and modern attractions that Riyadh has to offer.

A Gastronomic Paradise: Indulge in Culinary Delights at Rafa Apartment

Located in the vibrant city of Riyadh, Rafa Apartment is surrounded by an array of exceptional dining options. Just a stone's throw away, you will find Zafran Indian Bistro, a popular restaurant located in Levels Mall, offering delectable Indian cuisine with a modern twist. ACME is another nearby gem, known for its fusion of flavors and innovative dishes that will tantalize your taste buds. For burger lovers, Stand up Burger and Big Smoke Burger are must-visit destinations, serving up juicy patties and mouthwatering toppings. Craving pizza? Look no further than 13 Inch - Pizza & More, where you can savor artisanal pizzas crafted with the finest ingredients. If you're in the mood for Korean barbecue, KINTAN is the place to be, offering a unique dining experience where you can grill your own meat at the table. BBQ Restaurant and Grill It are also great options for meat lovers, serving up succulent grilled dishes that will leave you craving for more. For a taste of Italian cuisine, head to Cento Per Cento, a charming restaurant known for its authentic flavors and cozy ambiance. And if you're in need of a sweet treat, Paul Restaurant & Bakery is just around the corner, serving up delectable pastries and freshly brewed coffee. With such a diverse range of dining options, Rafa Apartment is the perfect choice for food enthusiasts looking to embark on a culinary adventure in Riyadh.

Affordable Luxury: Experience Riyadh at a Fraction of the Cost

At Rafa Apartment, you can indulge in a luxurious stay without breaking the bank. With an average room price of just $163, this hidden gem offers unbeatable value for money in Riyadh, Saudi Arabia. Compared to the average price of a hotel room in the city, which stands at $184, Rafa Apartment provides a wallet-friendly alternative without compromising on quality or comfort. Step into a world of elegance and sophistication as you enter your spacious and beautifully appointed room at Rafa Apartment. Each room is meticulously designed to provide a haven of tranquility, featuring modern amenities and stylish decor. Whether you're a business traveler or a leisure seeker, you'll find everything you need for a memorable stay at this affordable yet luxurious accommodation option. In addition to the attractive price, Rafa Apartment offers a range of exceptional facilities and services. Indulge in a refreshing dip in the sparkling swimming pool, unwind with a rejuvenating massage at the spa, or savor delectable international cuisine at the on-site restaurant. With its prime location in Riyadh, you'll also have easy access to the city's top attractions, shopping centers, and business districts. Don't miss out on this incredible opportunity to experience the best of Riyadh without breaking the bank - book your stay at Rafa Apartment today!

A Perfect Blend of Comfort and Convenience at Rafa Apartment

Rafa Apartment in Riyadh, Saudi Arabia, has garnered an impressive overall rating of 8.1 from satisfied customers. This exceptional rating is a testament to the hotel's commitment to providing a delightful stay experience for its guests. One of the standout features of Rafa Apartment is its unbeatable location, which has earned it a remarkable rating of 8.9. Situated in the heart of Riyadh, guests have easy access to popular attractions, shopping centers, and business districts. Whether you're a leisure traveler looking to explore the city or a business traveler attending meetings, Rafa Apartment's prime location ensures that you are conveniently connected to everything Riyadh has to offer. Another aspect that sets Rafa Apartment apart is its exceptional staff performance, rated at 8.6. The dedicated and friendly team goes above and beyond to ensure that every guest feels welcomed and well taken care of. From the moment you step into the hotel until the time of your departure, the staff at Rafa Apartment is always ready to assist and provide personalized service, making your stay a truly memorable one. In addition to its excellent location and outstanding staff, Rafa Apartment also excels in other areas. With a rating of 9.0 for comfort, guests can expect spacious and well-appointed rooms that provide a cozy and relaxing atmosphere. The hotel's commitment to cleanliness is evident with a rating of 8.4, ensuring that every corner of the property is meticulously maintained. Overall, Rafa Apartment offers a perfect blend of comfort and convenience, with its prime location, exceptional staff performance, and commitment to providing a delightful stay experience. Whether you're visiting Riyadh for business or leisure, Rafa Apartment is the ideal choice for a memorable and enjoyable stay.

Show less

Amenities and facilities

Very good
Facilities

7.8

Languages spoken
  • English
  • Arabic
  • French
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Coffee shop
  • Grocery delivery
  • Room service [24-hour]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Linens
  • Locker
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Location

Al Abbas Ibn Abdulmutalib Street, At Taawun District, Al Izdihar, Riyadh, Saudi Arabia, 11324
Excellent
Location

8.8

Public transportation
  • An Nozha-Al Waha
    2.9 km
  • Alfalah-aluade
    3.3 km
Airports
  • King Khalid International Airport (RUH)
    21.4 km
Hospital or clinic
  • Imam Medical Center
    4.5 km
Shopping
  • Al Nakheel Mall
    1.7 km
Convenience store
  • SASCO Palm
    820 m
Cash withdrawal
  • ATM
    1.1 km

What's nearby

Popular landmarks
  • Al Nakheel Mall
    1.7 km
  • Riyadh Gallery Mall
    5.1 km
  • Kingdom Centre Tower
    9.0 km
  • Al Faisaliyah Centre
    9.2 km
  • Riyadh Zoo
    11.3 km
  • King Abdullah Park
    12.3 km
  • Al Bujairi Heritage Park
    13.1 km
  • National Museum of Saudi Arabia
    13.8 km
  • Al Masmak Fortress
    14.6 km
  • Al Rajhi Grand Mosque
    21.4 km
Nearby landmarks
  • Al Nakheel Mall
    1.7 km
  • Al Marai Co
    1.8 km
  • Al Mursalat Celebration Hall
    1.8 km
  • Princess Nora Bint Abdul Rahman University
    2.9 km
  • An Nozha-Al Waha
    2.9 km
  • Sahara Plaza
    3.1 km
  • Alfalah-aluade
    3.3 km
  • Almogrizat-king abdulah
    3.4 km
  • Granada Mall
    3.4 km
  • Ashuhada
    3.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until14:00
  • Reception open until00:00
Getting around
  • Distance from city center23.4 km
  • Travel time to airport (minutes)22
The property
  • Number of bars/lounges0
  • Number of floors0
  • Number of restaurants0
  • Number of rooms 22
  • Year property opened0
  • Most recent renovation0

Reviews of Rafa Apartment from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.5
Facilities7.8
Location8.8
Room comfort and quality9.0
Service8.7
Value for money7.5
High score for Riyadh
Rating
9+ Exceptional (0)
8-9 Excellent (2)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (2)
Showing 6 verified guest comments
12
5.6
mohammed from United Arab Emirates
Solo traveler
One-Bedroom Apartment
Stayed 3 nights in August 2023

موظف الإستقبال غير مؤدب”

بعد الوصول للفندق والدخول للغرفة كانت هناك اشكالية في عدم وجود تلفاز ذكي. طلبت الخروج لعدم توفر الخدمه. كان رد السوداني المعني بالاستقبال بأنه سيتم خصم ليلة وسيتم استرجاع الباقي. رفضت هذا الحل لأنني لم استخدم الغرفه بعد، وحصلت هذه الاشكاليه بعد اقل من خمس دقائق من دخولي للغرفه. رفض الموظف استرجاع المبلغ كاملاً فطلبت منه التحدث مع المدير او الشخص المسؤول. رفض وقال بأنني انا المدير هنا!!! ثم قال لي (أخرج من الفندق وأنا أدفع لك قيمة الليلة كاش من جيبي) اسلوب غير محترم وفض. قلت للموظف انا موافق ادفع الليله من جيبك فرفض.. قمت بعدها بالتواصل مع المدير عن طريق رقم الواتس فرفض هذا التصرف وابدى اعتذاره ونقلني لأحد افرعهم الاخرى . ردة فعل محترمة من شخص محترم يرفض هذه التصرفات الفردية التي تنعكس سلبا على سمعة المكان. شخصياً لا اتمنى ان يبقى هذا الشخص في الاستقبال لانه يسيء للمكان. !!! .

Reviewed August 31, 2023
6.8
Good
Morouj from Saudi Arabia
Business traveler
Studio Apartment
Stayed 7 nights in January 2021

Good”

They have the worst attitude with customers

Reviewed January 17, 2021
8.8
Excellent
Turki from Saudi Arabia
Business traveler
Studio Apartment
Stayed 1 night in November 2022

Excellent”

افضل تجربه فندق مميز بكل تفاصيله

Reviewed January 08, 2023
8.4
Excellent
KHALED from Saudi Arabia
Family with young children
One-Bedroom Apartment
Stayed 2 nights in February 2021

..”

..

Reviewed March 09, 2021
7.2
Very good
fahad from Saudi Arabia
Couple
Studio Apartment
Stayed 1 night in June 2020

ممتاز جداً وانصدمت من جمال التصميم والمرافق .. شكرا شقق رفاء”

السلبيات يحتاج الى مطعم

Reviewed June 29, 2020
12
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