Raffles Jakarta
When you are looking for comfortable and convenient accommodations in Jakarta, make Raffles Jakarta your home away from home. A stay at Raffles Jakarta ensures an easy access to the lively city and all of its wonders.
Take advantage of a wealth of unrivaled services and amenities at Raffles Jakarta. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jakarta can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Raffles Jakarta.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Raffles Jakarta offer a layout option like a separate living room. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at Raffles Jakarta, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Raffles Jakarta. Warm up at the end of the day with a visit to the massage, hot tub, salon, solarium, steam room and spa. The many offerings at Raffles Jakarta ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Raffles Jakarta gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room and tennis court. No need to go anywhere after dinner -- play with friends or family at the library and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
Around the property
With its convenient location, the hotel offers easy access to all Jakarta has to offer. Your journey through Jakarta can be completed with a short shopping stop at Grand Indonesia Mall located 3.2 km away.
Kids Friendly”
My kids really enjoyed their stay at Raffles. The room is really spacious and clean. There is a big Garden, a big swimming pool for kids and most important is an outdoor playground.
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Dear Ms. Indri, Thank you for taking the time and sharing your feedback regarding your stay with your family! We’re glad that we could make your stay fantastic at Raffles Jakarta and could enjoy the most of our facilities on level 14. We’d be happy to serve you again with the same awesomeness next time you visit Raffles Jakarta! Regards, Rhany Asst Guest Experience Manager
2nd times staying here”
Our 2nd times staying here, the staff are friendly, the breakfast is delicious, the rooms are clean and big, the prices are also reasonable. recommended
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Dear Harianto, Thank you very much for your kindest compliments, and it is our pleasure to have lived up to your expectations. Here at Raffles, we pay utmost attention to the finest details, because our guests, like yourselves, are of paramount significance to us. Thank you again for your valued feedback, and we keenly anticipate your next visit for yet another marvelous stay with us. Sincerely, Rhany Asst Guest Experience Manager
Best Hotel Experience”
Third time staying in Raffles Jakarta and again it was an enjoyable stay. Received a complimentary upgrade which was awesome. Check in was smooth like clockwork. Was greeted with macaroons and a note to welcome us back. In the evening, was given a nice cake as it was my wedding anniversary and birthday. Finally on the last day, we had another last surprise treat from our butler. Facilities were great. Played tennis, went for a swim. Spa was great too. To sum up, really had a splendid time with the Raffles experience. Will definitely be back again.
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Dear Ms, Thank you for taking the time and sharing your feedback here regarding your stay! We’re glad that we could make your stay fantastic at Raffles Jakarta. We are so happy to know that our team at the check-in counter is able to provide you with smooth proses and you enjoyed the amenities that we prepare for you. We all here wish you a happy birthday and a happy wedding anniversary! We’d be happy to serve you again with the same awesomeness next time you visit Raffles Jakarta Thank you Rhany Asst Guest Experience Manager
Weekend trip to the city”
Raffles was everything we hope for, for this quick weekend getaway. Staff is amazing, breakfast is one of the best I’ve ever had in a hotel.
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Dear Heikki, We’re glad to know that you had a great time at Raffles Jakarta. We are so happy to know that you experience the service promise that our amazing team delivered to you. We glad that the breakfast experience that you have is wonderful. Thank you for recognizing our colleague, I will share your amazing review to our team and they will be happy to read it. Do refer us to your friends and family for their next destination and all of us can’t wait to welcome you for your second stay with us! Regards, Rhany Asst Guest Experience Manager
Awesome stay because of the people”
The room setting is classic, bed is very comfortable. I am very impressed by the service rendered at The Writer’s Bar, bartender Eko and service crew Rara were very attentive and i was very impressed by their initiatives. This hotel offers flexibility, which i really appreciate it. Such as due to my meetings, i couldn’t join the buffet breakfast, they kindly allowed me to have in-room dining instead. Thank you for the authentic service to make the guest feel like home.
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Dear Valued Guest, We are delighted to hear you had an awesome stay with us. We are very grateful for your kind compliments regarding your recent stay and the service provided by Eko and Rara at The Writer's Bar. Your feedback truly serves as an inspiration for all of us to strive harder to achieve our goal of providing each guest with a luxurious oasis in the city. Again, thank you very much for your positive comments, and we look forward to welcoming you again in the near future. Sincerely, Gladys Learning & Quality Manager
They do everything they can possibly do”
There can be minimal improvements to 5 star, everything was perfect. There is room for improvement, but it is relatively minor and encompasses the breakfast and a daytime lounge for non-club room guests. Butler service was a welcome surprise, although inclusions are somewhat vague. Overall service levels are extremely high, and they do go as far as they can to accommodate requests, within the constraints they are bound to, and I wouldn't say that about most chain hotels.
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Dear Ramesh, On behalf of the entire hotel team, I want to thank you for sharing your stay with us! It is always encouraging to hear positive feedback, particularly from those who matter the most – you! Appreciate your compliments on our friendly staff and welcoming service from our Butler team and the rest of the team that is giving their best to serve you wonderfully. Your feedback has been shared with the entire team to celebrate the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We look forward to welcoming you back! Merry Christmas and Happy New Year! Sincerely, Rhany Asst Guest Experience Manager
The best service hotel! ”
We really appreciate the service provided to us. Start from the execellent service, decorate the room for birthday party, the greeting, the compliment, and even though I left something in the hotel room after checking out, the staff was very helpful in finding my stuff again. We love staying on this hotel! definitely recommended! Thank you.
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Dear Ibu Sally, Thank you for the review of your Raffles Jakarta experience. We are delighted to read that you had a lovely time at Raffles. Our priority is for our guests to have memorable stays and we are happy to know that we achieved that for you. Positive recognition like yours makes our job a pleasure. The entire Raffles Jakarta team are very much looking forward to welcoming you back. Sincerely, Gladys Learning & Quality Manager
Im quite a hard to please customer. But well, this hotel is awesome.”
Pandemic, short vacation with 2 kids. Amazing. They even upgraded my room from art suite to gallery suite. Receptionist gave small gifts for my kids. I could say the service is top notch. I ve stayed at Shangr, HYat, etc etc. but hey. This hotel n fairmont the 2 best hotel i ve stayed in jkt. I ll be back. Cleanlines, covid free management jempol. Food wise, politeness, staffs very responsive.
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Exceptional”
Happy to stay at the Raffles Hotel, the place is clean, the staff is friendly and very helpful, and will be a favorite hotel when visiting Jakarta
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Dear Bapak Harianto, We are delighted to hear you had a great experience with us. We are very grateful for your kind compliments regarding your recent stay and the service provided by our colleague. Your feedback truly serves as an inspiration for all of us to strive harder to achieve our goal of providing each guest with a luxurious oasis in the city. Again, thank you very much for your positive comments, and we look forward to welcoming you again in the near future. Sincerely, Gladys Learning & Quality Manager
Best staycation in Jakarta”
Clean and hospitality is number one. The breakfast selection is amazing. The room is top notch. The view is outstanding. Always and will come back again for sure.
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Dear Ibu Mella, Thank you very much for taking the time to write a great review for us. It is always a pleasure to receive positive feedback from our valued guest. The entire Raffles team look forward to welcoming you back to Raffles Jakarta on your next visit. Sincerely, Gladys Learning & Quality Manager
Two thumbs!! 👍🏼👍🏼”
Great hotel for staycation with children! Will be back soon😁
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Dear Azrina, Thank you for the review of your Raffles Jakarta experience. We are delighted to read that you had a lovely time at Raffles. Our priority is for our guests to have memorable stays and we are happy to know that we achieved that for you. Positive recognition like yours makes our job a pleasure. The entire Raffles Jakarta team are very much looking forward to welcoming you back. Sincerely, Rhany Asst Guest Experience Manager
Favorite Hotel in Jakarta”
Room : very spacious, clean, smells really good Staff : friendly and helpfull Facilities : what we love thay they has playgroun, swimming pool, jacuzzi, and a mall
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Best memorable services”
Celebrated my little sister graduation here. Our room got upgraded to suit room connecting to the other room we booked. The staffs put alot of efforts to make our stay memorable and help us celebrate our family time.
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Fantastic Hotel ”
We stayed at raffles the night before we moved. It was absolutely fantastic. Kids were super happy with the pool & playground. The suites were incredible. I cannot recommend it highly enough, absolute Gem of a place
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Comfortable and luxurious”
Raffles gave us a comfortable stay experience with its luxury. Responsive staff and strategic location make us want to stay again in the future.
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Exceptional”
Butler Audrey was exveptional
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Dear MOHD, We're so grateful that your experience earned us this perfect score! We're glad you enjoyed your accommodations, and the service excellent from Raffles colleagues. Thank you for recognizing our very own Audrey, for being your helpful guide throughout your stay. We look forward to hosting you again and hope it's in the near future! Sincerely, Rhany Asst Guest Experience Manager
PSBB NEW NORMAL ”
Services excellent, facilities good and clean, location strategies and connect to lotte shopping avenue mall. Thanks...
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Good Hotel 👍🏻👍🏻👍🏻”
Pelayanan baik, kamar bersih
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Ibu Christine yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Ibu menikmati kunjungan di Raffles Jakarta dan kami berharap akan segera berjumpa dengan Ibu lagi. Salam, Gladys Learning & Quality Manager
Exceptional”
Everything is good so far. Good place for business stay. Thank you.
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Dear Mr. Alvin, Thank you for taking the time to write this marvelous review. The entire team of Raffles Jakarta is very grateful for your precious feedback and would like to thank you for your kind comments. We look forward to welcoming you back soon to Raffles Jakarta. Sincerely, Gladys Learning & Quality Manager
excellent service ”
it has a little park with pavements and a little outdoor playground for children. Quite hard to come by in the city of Jakarta. The breakfast was amazing.
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