Raffles Makkah Palace
For travelers who want to take in the sights and sounds of Mecca, Raffles Makkah Palace is the perfect choice. Its convenient location right in the city center allows you more time to see all that Mecca has to offer.
All offerings provided by Raffles Makkah Palace help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Raffles Makkah Palace. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Raffles Makkah Palace. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Raffles Makkah Palace including halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Raffles Makkah Palace. A relaxing end to every day is possible with a visit to the massage, solarium, steam room, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's library.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
Don't spend all your time inside while in Mecca! Be sure to visit Safa to Marwa located 11.7 km away, an item on every checklist of those who travel to Mecca. Don't forget to stop by the most iconic landmark in the area, the famous Jabal-al-noor (Mountain of Light) just 5.3 km away. Find that special item or souvenir that will commemorate your trip to Mecca at Makkah Mall located 7.0 km away.
The hotel is incredible. Excellent and warm service. ”
We have been greeted by the time we arrived. They help us with the parking and gave us welcome drink. They also offer us for more drink. The place is very very clean, and the food is really good. We would really be sure to come back and recommend it to our colleagues.
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Dear Guest, Thank you for taking the time to review your stay at Raffles Makkah Palace. We look forward to welcoming you again soon.
Exceptional”
Best ever hotel I stayed in since I have been coming for umrah I had the royal suite kaba view room.... breakfast is so good that I would say it even beats Dubai 5 star hotels amazing time in the sauna and steam room which was complimentary not only that the butler would ring us every so often and drop us off free fruit and teas and cakes ...... this hotel is another level would deffo stay here again in sha allah
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Dear Nabeel, Thank you for the precious time you spent to share your opinion with us about your stay. We are pleased that our suites have met your expectations. Appreciating your feedback toward our view which is definitely one of the privileges that we are proud of. In addition to our exclusive benefits that we offer to our guests, you can join our loyalty program to get benefit from our special offers with members rate and more on your next stay. Waiting to welcome you soon.
More than 5 stars”
Thumbs up to the staff! Excellent location and tiptop cleanliness.. the best!
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Dear Ms. Zahra, Thank you for giving us this unique. We are glad that you enjoyed our services. We aim to provide a comfortable spiritual experience for our guests. We are waiting for your next visit to Makkah.
7 star hotel In Mecca ”
Raffles is extra ordinary in all his service, it’s 5 star but it’s professional staff makes it 7 star
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Dear Muhammad, May Allah accepts your prayers. Thank you for trusting us and for your valuable time to express your feedback about our services. Our main goal is to provide the best spiritual experience in a privileged atmosphere in Makkah. We are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. We hope to see you soon on your next visit to Makkah
Exceptional”
It was a fancy beautiful room mashallah, I loved it.
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Dear Mrs. Sana, Thank you for taking the time for reviewing your stay at Raffles Makkah Palace, we assure you that your next visit will be as pleasant as the previous one. Looking forward to welcoming you again on your next visit to Makkah.
Exceptional service! ”
The staff at this hotel are amazing. The breakfast is well worth paying extra for. Easy to get to and from location.
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Dear Mr. Amran, thank you for giving us an ideal rating, and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.
Best place to stay.”
Don't look for other options. Cannot be closer or more convenient
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Dear Saif, Thank you for choosing Raffles Makkah Palace as your destination of choice on your visit to the holy city. We are delighted to know that you’ve enjoyed your stay with us and that our services were up to your standards. Looking forward to your next visit soon. Regards, Hotel Management
Exceptional”
Only issue was with agoda as when we arrived booking wasnt in the hotel system and had to wait for two hours to get it sorted
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Dear Mr. Omar, thank you for giving us this rating for our services, we hope you enjoyed your stay at Raffles Makkah Palace, we assure you that your next visit will be as pleasant as the previous one.
Omra Trip”
Very nice location , big room and staff friendly
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Thank you Adel, for you feedback which is highly appreciated. It was our privilege to serve you this time and it would be our pleasure to serve you again.
The best place to stay for a pilgrim”
Cant be beat for location Food is great In need of updating
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Dear Mr. Shahrayar, thank you for giving us this rating for our services, we hope you enjoyed your stay at Raffles Makkah Palace, we assure you that your next visit will be as pleasant as the previous one.
For Umra”
the Hotel very nice and near the haram
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Dear Adel, Greetings from Raffles Makkah Palace. We appreciate you taking the time to rate your recent stay with us. We are delighted to know your visit was an enjoyable one and are looking forward to hosting you again soon. Regards, Hotel Management
High Value of Money with average 5 Star service ”
Yes , 5 star hotel but with the comparison with the competitive hotels ,, the service is within an average and the value of money is high.Also , the prayer room is temporary and small and has partial view of Kabba which they actually replace suite to be prayer place. الفندق خمس نجوم ولكنه مقارنه بالسعر العالي ، يكون في معدل خدمة الفنادق المجاورة المنافسة ولم ألاحظ فرق كبير ،، ايضا لم يعجبني المصلى ، حيث انه صغير واطلالة جزئية على الكعبة
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Dear Mr. Fahad, Thank you for your comments about your stay at our hotel. We are sorry to hear your dissatisfaction with the prices and view. At Makkah Raffles Palace, we strive to provide the best service for our guests. The timeless memories you create are filled with a rich and authentic taste. Your complaint about the view and prices will be forwarded to the management and addressed right away. We look forward to your next visit to Makkah. Wish you all the best.
Good”
all the furniture are very old (carpets, sofas and couches) and need to be renovated
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Dear Mr.Seraj, thank you for sharing your opinion regarding your stay. We are concerned about the difficulties you faced during your stay, at Raffles Makkah Palace, we strive to provide the best service for our guests. The timeless memories you create are filled with the rich and authentic. We would like to inform you that we will raise your complaint about the furniture to the relevant department.
some of reception answer the phone but they said ok then no action”
1- some of reception answer the phone but they said ok then NO action. 2- 2 Days without internet, Technician came fixed it then after 6 hours same. 3 - Parking the Car you should make deal with the staff and argue with them to make them park your car, For Example he is telling me park the car in P5 floor " I Said why me why you are working here" then found its his job to park he just want to chat with his friends. 4- I got my room at 4:00 PM but card machine in my room was broken and I couldn't enter my room until 7:00 PM. 5- I got Presidential Room but was not not ready with amenities, sweets and fruits. I know its good Hotel but staff should be careful of those points. Best Regards
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Dear Mr. Mohammed, Thank you for your comment. We’re sorry that our service didn’t meet your expectations. We’ll take your comment about reception staff and check-in into consideration and forward it immediately to the concerned department as we’re always working on developing our services. We would be glad if you sent us your contact number and email in a private message to communicate with you. Looking forward to serving you again.
Oumra process is so difficult ”
need help for this
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Dear Mr. Faisal, thank you for giving us this rating for our services, we hope you enjoyed your stay at Raffles Makkah Palace, we assure you that your next visit will be as pleasant as the previous one. For more information about our latest news, please follow our social media channels.
I did not stay on the hotel I've reserved.”
Both Raffels hotel and Agoda did not mention that they changed the hotel strictly. Even they did not update us via mail. Thanks for last time dealing with both parties.
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Dear Saad, Thank you for taking the time to rate us and share your experience. We are disappointed about what you have faced, and we confirm that it is not applicable to our quality standard. Kindly we take your comments seriously and share them with our operations to serve you better in the future. Regards.
excelent place to be ”
over last two months i stayed towice and once i remember was two years ago , at this excelent Makkah Palace .for sure staff were so good , so kind and profisional too , my self and wife had an excellent time ,its adding more comfort and happines For Omra . never miss your breakfast at Raffels . have been travelling round world , my first visit Makkah was in 1991 , am so proude to wittness the excellent standared of Raffles Makkah .
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i love this hotel with extraordinary service”
I travel alot all over the world and stayed in many hotels ,raffles makkah was very special in term of its lovely and helpful and well trained staff. i like the breakfast with a variety of food . The rooms were clean and the furniture were nice and the kaaba view was very nice .
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Superior Hotel "no single mistake"”
this hotel is definitely the best in mecca!!! we booked a gorgeous suite with a separate living room with dining table and a fantastic bathroom, and you can see the kaaba clearly from the window. it was an amazing experience! and every single detail in the hotel is superior starting from the decoration of the room, well selected colors, the size of the suite, bed, staff, cleanliness, bathroom, food, speed and quantities of elevators, location, everything was worthy of a more than luxury five star rating. it is quite obvious from the friendliness of the staff that they are very well trained to seven stars level. espresso and tea is free, complimentary water every day. they have also a fantastic ice cream restaurant worth a visit
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comfortebale room, nice breakfast,great location”
I used to visit Mecca every years and some time more than one time, but this hotel is the best .and I will stay again for my next visit to Mecca . my family like this hotel too and I also will recommend it for my friends ,it is a quite with a large room with ,a large bathroom ,the breakfast is one of the best in Mecca .
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