The service at the Nakamanda is quite good compared to other hotels in Krabi. Staff are very accommodating, honest, and friendly.
Compared to some other Krabi hotels the view from the Nakamanda is not fantastic, but if you spend some time on a boat or kayak tour, you will see great views so not to worry.
The spa is absolutely wonderful and we spent at least an hour there each day. wish it could be longer!
Pool is large and well maintained, very clean, chlorinated.
Restaurant not bad, facing the beach, quite tasty, but not too fancy. Extensive wine list. Breakfast ok with fruit, cereal, congee, egg stand, pastries, hot meat, thai noodles.
Rooms are spacious with large comfy beds, aircon, well equipped bathrooms, a safe to store valuables, beach bag, sandals, umbrellas, slippers, robes, electric kettle, daily mineral water, free wi-fi, and multi-EU/US plugs. There is also a nice sala veranda with a table, towel rack to dry swimwear, and a large futon cushion. Great to relax there, especially with the overhead ceiling fan, and electric bug killer. Bring bug spray while outside!
There seems to be lots to do around Krabi including boat tours, kayaking, fishing, snorkeling, diving, elephant tours, etc. Some of it is easily accessed right off the hotel's beach front.
If you get bored, you can visit the hotels next door which are larger resorts and bigger restaurants.
The negatives were 1) we had no hot water, perhaps an oversight that can be easily repaired 2) despite a LARGE bathroom, there was no privacy in the toilet 3) not too many restaurant or shop choices in Klong Muang but you can easily travel by taxi to Ao Nang, albeit the hotel car transfer is quite expensive at 500 bht each way. Mosquito nets over the beds would be nice too.
Overall we enjoyed our short stay, and I would recommend the hotel for its good value and privacy.