Exterior view, Robertson Hotel in Naga City
Family Room - Room plan, Robertson Hotel in Naga City
Food and beverages, Robertson Hotel in Naga City
Robertson Hotel
Entrance, Robertson Hotel in Naga City
Exterior view, Robertson Hotel in Naga City
Exterior view, Robertson Hotel in Naga City

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8.9Excellent

1,328 reviews

1,328 reviews

Cleanliness 9.2
Service 9.2
Location 8.9
Value for money 8.9
Facilities 8.4
See map

8.9Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Raul Roco Library
20 m
Bicol Science and Technology Centrum
120 m
Naga City Civic Center
200 m
Naga City Social Hygiene Clinic
240 m
Pound
280 m
Agoda Preferred

Robertson Hotel

J Miranda Avenue (located at the back of Villa Caceres Hotel, beside Metro Naga Water District and in front of the Post Office), Magsaysay, Naga City, Philippines, 4400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Magsaysay part of Naga City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Naga Airport. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Cash withdrawal

This property is in high demand!

3 travelers have booked today.

Value for money8.9
Distance to city center2.0 km
Location rating8.9
Nearest airportNaga Airport (WNP)
Distance to airport9.0 km

Rooms available at Robertson Hotel

Standard Double
...
  • Outdoor view
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Outdoor view
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Standard Single
...
  • Outdoor view
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Studio type
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Superior Room (no window)
...
    Enter dates to see prices
    Family Room (No Window)
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Robertson Hotel provide laundry services?

      Yes! Robertson Hotel offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

      Is car parking available at Robertson Hotel?

      Robertson Hotel has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      Are there ATM on-site at Robertson Hotel?

      Absolutely! The perks of staying at Robertson Hotel include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

      What is the average travel time to the closest airport from Robertson Hotel?

      The average travel time to get from Robertson Hotel to the airport is 27 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

      What are the property's policies for children's bedding at Robertson Hotel?

      Robertson Hotel's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

      How long do guests normally stay at Robertson Hotel?

      Verified past guests that have stayed at Robertson Hotel had an average nightly stay of 2 nights at this property.

      At what time of the year is Robertson Hotel most popular?

      Robertson Hotel's most popular month where verified guests have stayed the most is in December.

      What payment options are accepted at Robertson Hotel?

      Robertson Hotel accepts up to 7, with payment card options such as Visa, American Express, Cash, and MasterCard.

      What do past guests like most about Robertson Hotel?

      Verified guests that stayed at Robertson Hotel have given this property a rating of 9.255 for its outstanding service as the major highlight for their stay.

      What is the typical rating that verified Solo travelers' have given to Robertson Hotel?

      Past solo travelers that have stayed at this property have given Robertson Hotel an average rating of 9.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      What time is check-in and check-out at Robertson Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

      Is breakfast offered at Robertson Hotel?

      Travelers can enjoy breakfast offered with an additional charge of 479.2 PHP for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

      What people love about Robertson Hotel

      • 10

        Exceptional
        Cleanliness

        "I found the rooms to be very clean and comfortable."

        Charlene

        |

        15 October 2023

      • 9.6

        Exceptional
        Cleanliness

        "Clean and classy style."

        Shie

        |

        23 September 2023

      • 9.6

        Exceptional
        Location

        "Nice location."

        Diwata

        |

        17 September 2023

      Property ranking|Compared to 72 Naga City properties
      Service score
      9.3/10
      Cleanliness score
      9.2/10
      Couples review score
      8.9/10
      Cheapest price score
      Better than
      86
      %
      of Naga City properties
      Better than
      83
      %
      of Naga City properties
      Better than
      83
      %
      of Naga City properties
      Better than
      83
      %
      of Naga City properties
      More about Robertson Hotel

      More about Robertson Hotel

      Robertson Hotel

      Wake up to a magical day and enjoy all that Naga City offers with a stay at Robertson Hotel. Stay flexible with your holiday planning when you're in Naga City at Robertson Hotel, just 8.9 km from Naga Airport.
      Robertson Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire services to help you find what you want in Naga City.
      Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
      The hotel is entirely non-smoking, ensuring a clean air environment.
      Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with bottled water in some rooms.
      Robertson Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


      Reasons to stay here

      This hotel scores higher than 83% of the city's accommodations on value for money
      This hotel stands above the rest with a cleanliness score that beats 84% of accommodations in the city.
      This hotel stands out for its staff and service, scoring higher than 87% of the city's accommodation.

      Show less

      Amenities and facilities

      Excellent
      Facilities

      8.4

      Most talked about facilities

      Housekeeping

      8 mentions

      Breakfast

      2 mentions

      Food & Dining

      1 mention

      Check in/Check Out

      1 mention

      Languages spoken
      • English
      • Filipino
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Alternative meal arrangement
      • Room service [24-hour]
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Grooming service
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      For the kids
      • Family room
      • Kids meal
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      Available in all rooms
      • Accessible by elevator
      • Accessible by stairs
      • Air conditioning
      • Alarm clock
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Ironing facilities
      • Linens
      • Non-smoking
      • Private bathroom
      • Private entrance
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Slippers
      • Smoke detector
      • Socket near the bed
      • Telephone
      • Tile/marble flooring
      • Toiletries
      • Towels
      • Trash cans
      • Wake-up service
      • Wi-Fi [free]
      • Wooden/parqueted flooring

      Location

      J Miranda Avenue (located at the back of Villa Caceres Hotel, beside Metro Naga Water District and in front of the Post Office), Magsaysay, Naga City, Philippines, 4400
      Excellent
      Location

      8.9

      Airports
      • Naga Airport (WNP)
        9.0 km
      • Bicol International Airport (DRP)
        77.6 km
      Hospital or clinic
      • Naga City Social Hygiene Clinic
        240 m
      Convenience store
      • LCC EXPRESS MART
        210 m
      Cash withdrawal
      • ATM on-site
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-11 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 12 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out from12:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee200 PHP
      • Distance from city center2.0 km
      • Travel time to airport (minutes)27
      Extras
      • Breakfast charge (unless included in room price)479.2 PHP
      The property
      • Non-smoking rooms/floorsno
      • Number of floors5
      • Number of rooms 72
      • Year property opened2017

      Reviews of Robertson Hotel from real guests

      Provided by verified guests of Agoda
      8.9
      Cleanliness9.2
      Service9.2
      Location8.9
      Value for money8.9
      Facilities8.4
      High score for Naga City
      Rating
      9+ Exceptional (204)
      8-9 Excellent (52)
      7-8 Very Good (40)
      6-7 Good (12)
      <6 Below Expectation (25)

      Show reviews that mention 

      Showing 333 verified guest comments
      12345
      10.0
      Exceptional
      Maria from New Zealand
      Solo traveler
      Standard Single
      Stayed 5 nights in February 2023

      Outstanding Service”

      I have made a booking to this hotel for my latest travel back to my hometown. Since I haven't back for 6 years, things were so new to me. From the day arrived, the staff were so helpful on processing. I also don't have my PH bank now so their patience and effort to help me out on my first day of check-in was really appreciated. The room was nice, though do not expect for a storage if you booked for a single room. The single room has folding desk, this offers enough space to update your journal and use your laptop. The TV was additional. Excellent communication by the staff during those nights that they were expecting events. Back-up power during power outage was also another factor. Facility: Nice and tidy, they have daily cleaners checking every rooms. Staff: excellent, they have 24/7 help desk. Flexibility: x5stars. Will highly recommend this hotel for short or long term stay. Though I should have tried the food and massage.

      Reviewed April 30, 2023

      Dear Maria, Thank you for choosing our hotel and for taking the time to share your lovely detailed feedback with us. I am very delighted to hear about your raving experience and it is heartwarming to also hear that we exceeded your expectations. Above all, I am so very pleased to note your satisfaction with our team and I will ensure that your kind comments are conveyed to them. We hope to welcome you back again soon and to have the chance to make your stay unforgettable once again! With warmest regards, Edlyn A. Eguia Reservation & Yield Manager

      Responded May 01, 2023
      Robertson Hotel
      10.0
      Exceptional
      Kristyl from Philippines
      Solo traveler
      Standard Single
      Stayed 1 night in May 2022

      Room upgraded to Villa Caceres”

      I booked a single standard room in the Robertson hotel. Upon check-in, I was informed that my room was upgraded to a single standard room in Villa Caceres (the owner of both hotels is the same). Staff assisted me to the hotel transfer (hotels were just a few meters apart). The room in Villa Caceres was sulit for the price: very clean, bed was comfy, aircon cools the room fast, CR was also clean, complimentary toiletries were also complete. Room service was also superb. I ordered food for my room and it was delivered quickly. Hotel staff were very very nice. They greet you every time you pass by. Check-in and check-out also went smoothly. SKL, I booked the hotel for VP Leni's grand rally in Naga so there are a lot of guests in the hotel. Nevertheless, my stay was very pleasant. Will recommend both Robertson hotel and Villa Caceres to my family and friends.

      Reviewed May 08, 2022

      Dear Kristyl, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. We are grateful for the wonderful things you have said about the hotel, your stay, our team, the dining experience, and the facilities offered. It is an absolute pleasure to see that you had an outstanding stay with us. We hope to have another opportunity to welcome you back soon. With warmest regards, Edlyn A. Eguia Reservations Yield Manager

      Responded May 18, 2022
      Robertson Hotel
      10.0
      Exceptional
      Crystal from Philippines
      Couple
      Standard Double
      Stayed 4 nights in October 2022

      Excellent!”

      We stayed at the hotel from Oct20-24, the room was very pleasant, it was cozy and clean. Most similarly priced hotels in Naga are worn out and dilapidated, but Robertson hotel, on the other hand, has newer facilities, two functioning elevators, plus standard supplies (toothbrush, slip-ons, among others) are complete, no issues at all. None of these are present at the same price point elsewhere. The hotel team was friendly throughout our stay (front desk,room service, housekeeping, security and driver)helpful with anything and has superbbbbbb customer service that impressed us the most. We will definitely stay with them again on our next visit.

      Reviewed October 25, 2022

      Dear Crystal, Thank you for choosing our hotel and for taking the time to share your lovely detailed feedback with us. I am very delighted to hear about your raving experience and it is heartwarming to also hear that we exceeded your expectations. Above all, I am so very pleased to note your satisfaction with our team and I will ensure that your kind comments are conveyed to them. We hope to welcome you back again soon and to have the chance to make your stay unforgettable once again! With warmest regards, Edlyn A. Eguia Reservations Yield Manager

      Responded November 17, 2022
      Robertson Hotel
      10.0
      Exceptional
      Norma from Philippines
      Couple
      Standard Double
      Stayed 4 nights in January 2023

      very happy”

      We were very happy with our stay for the price we paid, though we would not recommend paying extra for the buffet breakfast . . . it was overpriced for the amount you can eat, though the convenience and atmosphere are nice. We appreciated having a shuttle take us to the airport for only P200 . . . well worth it. The rooms are small and a bit cramped, but couldn't expect much more for the price. The WiFi was weak in our room, but strong in the hall where there was a couch by the elevators. Staff were very helpful and professional. We would stay there again.

      Reviewed February 01, 2023

      Dear Norma, Thank you for choosing Robertson Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience and your comfort is our top priority and we are always ready to go for an extra mile service. Thank you for letting us know regarding the things we need for improvement, rest assured this will be discussed with the management for future improvements. We look forward to welcoming you back to our hotel. With best regards, Edlyn A. Eguia Reservations & Yield Manager

      Responded February 02, 2023
      Robertson Hotel
      10.0
      Exceptional
      HARRY from Philippines
      Couple
      Standard Double
      Stayed 1 night in October 2022

      Clean & Value for Money Hotel ”

      I didn’t have any idea on this hotel. I’ve just booked this hotel based on one review out of many since I was in a rush to book that night. I was amazingly very happy with the hotel. Quiet location, comfortable, very clean, minimalist and compact — comparable to Japan hotels. It is very impressive. I’ll definitely stay again on my next trip

      Reviewed October 23, 2022

      Dear Harry, Thank you for choosing our hotel and for taking the time to share your experience with us. I am very delighted to hear that you had a great experience with us and that you were pleased with the service we offer and provide. Please be assured that your kind comments will be conveyed to our team. We look forward to welcoming you back again soon! With best regards, Edlyn A. Eguia Reservations Yield Manager

      Responded October 25, 2022
      Robertson Hotel
      12345
      This is a popular property. Don't miss out!

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