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Exterior view, Royal Phuket City Hotel (SHA Extra Plus) in Phuket
Superior Double or Twin Room - View, Royal Phuket City Hotel (SHA Extra Plus) in Phuket
a large building with a clock on the front of it, Royal Phuket City Hotel (SHA Extra Plus) in Phuket
a living room filled with furniture and flowers, Royal Phuket City Hotel (SHA Extra Plus) in Phuket
Lobby, Royal Phuket City Hotel (SHA Extra Plus) in Phuket
Interior view, Royal Phuket City Hotel (SHA Extra Plus) in Phuket
Interior view, Royal Phuket City Hotel (SHA Extra Plus) in Phuket

Removed from saved list

9.0

Exceptional

1,531 reviews

1,531 reviews

Housekeeping60
Breakfast36
Fitness Centre17
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Sangtham Shrine
90 m
Methee Souvenir Shop
150 m
Paddle Asia
230 m
Phuket Trickeye Museum
250 m
Phuket Square
250 m
Popular landmarks
Chaithararam Temple (Wat Chalong)
7.5 km
Jungceylon Shopping Center
10.5 km
Bangla Road
10.8 km
Big Buddha Phuket
10.9 km
Patong Beach
11.0 km
Closest landmarks
Andaman Sea Sport
360 m
DHL World Wide Express
370 m
Clock tower
400 m
72nd Anniversary Queen Sirikit Park
400 m
Seng Ho Book Store
420 m
Newly renovated

Royal Phuket City Hotel (SHA Extra Plus)

154 Phang-Nga Road Munag, Phuket Town, Phuket, Thailand, 83000 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Phuket Town, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Phuket

Top Value

Check-in [24-hour]

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Spa

Swimming pool [outdoor]

Luggage storage

Car power charging station

This property is in high demand!

14 travelers have booked today.

Value for money9.1
Location rating9.2
Nearest airportPhuket International Airport (HKT)
Distance to airport27.2 km

Rooms available at Royal Phuket City Hotel (SHA Extra Plus)

Superior Premier
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Premier
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Execuitve Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Suite
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 75 m²/807 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Suite
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Premier Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Premier Superior Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

Does Royal Phuket City Hotel (SHA Extra Plus) provide airport transfer?

Royal Phuket City Hotel (SHA Extra Plus) provides airport transfer service upon request with an additional charge of 1500 THB in local currency. To request, check the box on the booking form just before the payment page.

What kinds of entertainment are available at Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus) features karaoke while you lounge at this property, supplying visitors with entertainment value all throughout your stay here.

What procedures does Royal Phuket City Hotel (SHA Extra Plus) take in terms of hygiene, safety, and cleanliness?

Royal Phuket City Hotel (SHA Extra Plus) fulfill our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes well equipped with free face masks, sterilizing equipment, first aid kit, doctor/nurse on call, temperature check for guests and staff, body thermometer, and staff trained in safety protocol for all rounded safety precautions and hygiene protocols.

Does Royal Phuket City Hotel (SHA Extra Plus) feature an option for contactless check-in and check-out?

At Royal Phuket City Hotel (SHA Extra Plus), travelers can take part in contactless check-in and check-out option offered by this property for your ease of use and safety.

What bars are nearby Royal Phuket City Hotel (SHA Extra Plus)?

While staying at Royal Phuket City Hotel (SHA Extra Plus), enjoy your evening or night out at Nai Meung Pub, Alliance Française, and Mahanakorn Pub to get the most out of your nightlife.

What public parks are within range of Royal Phuket City Hotel (SHA Extra Plus)?

While lodging at Royal Phuket City Hotel (SHA Extra Plus), cherish your early morning or evening walk at nearby park which include Khaolak Tsunami Memorial, Saphan Hin Exercise Park, and Phuket Provincial Commemoration Public Park.

What was the average room rate for Royal Phuket City Hotel (SHA Extra Plus) been in the past month?

The average room rate for Royal Phuket City Hotel (SHA Extra Plus) in the past month is 1305.97 THB, compared to city's average of 2372.75 THB.

What do past guests love most about Royal Phuket City Hotel (SHA Extra Plus)?

Past guests that stayed at Royal Phuket City Hotel (SHA Extra Plus) have given this property a rating of 9.278 for its outstanding service as the major highlight for their stay.

What do local visitors think about Royal Phuket City Hotel (SHA Extra Plus)?

Verified local visitors that have stayed at this property have given Royal Phuket City Hotel (SHA Extra Plus) an average rating of 9.2. You can look up on more descriptive customer reviews, and feedback for this property down in the review section.

What dining places are nearby Royal Phuket City Hotel (SHA Extra Plus)?

Royal Phuket City Hotel (SHA Extra Plus)’s local neighborhood is Phuket Town which includes popular restaurants such as The Pint Factory, The Vegan Table, and Monkey Cafe.

See map

Explore the neighborhood

What people love about Royal Phuket City Hotel (SHA Extra Plus)

  • 9.6

    Exceptional
    Staff 

    "Very clean, staff are very friendly."

    Holly

    |

    6 April 2023

  • 10

    Exceptional
    Staff 

    "The staff is very friendly, room is cleaned."

    Nguyễn

    |

    30 March 2023

  • 10

    Exceptional
    Location

    "Great hotel within walking distance to Phuket Grocery and close to marina port for transfer to Phi Phi Island."

    Petra

    |

    4 May 2023

Property ranking|Compared to 4,173 Phuket properties
See all rankings
Location score
9.2/10
Couples review score
9.3/10
Value for money score
9.1/10
Service score
9.3/10
Better than
98
%
of Phuket properties
Better than
98
%
of Phuket properties
Better than
97
%
of Phuket properties
Better than
97
%
of Phuket properties
Overall rating:

9

Exceptional
1,531 reviews
Cleanliness
9.1
Facilities
9.0
Location
9.2
Read all reviews >
What travelers say they love:
1 favorite hotel in Phuket Room is spaces enough for long st...
May from Singapore
Couple
More about Royal Phuket City Hotel (SHA Extra Plus)

More about Royal Phuket City Hotel (SHA Extra Plus)

Royal Phuket City Hotel (SHA Extra Plus)

Royal Phuket City Hotel (SHA Extra Plus) is the perfect choice for travelers who want to take in the sights and sounds of Phuket. Experience an urban escape in Phuket with a stay at Royal Phuket City Hotel (SHA Extra Plus), with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Phuket with a stay at Royal Phuket City Hotel (SHA Extra Plus), located merely 10.8 km from Bangla Road.
Royal Phuket City Hotel (SHA Extra Plus) offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Phuket even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Royal Phuket City Hotel (SHA Extra Plus) guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Royal Phuket City Hotel (SHA Extra Plus) include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Royal Phuket City Hotel (SHA Extra Plus). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms and bar can be as fun as a night out with your travel companions.
Royal Phuket City Hotel (SHA Extra Plus) has vending machines for 24-hour available light snacks and/or drinks.
Royal Phuket City Hotel (SHA Extra Plus) offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Royal Phuket City Hotel (SHA Extra Plus).


Around the property

Royal Phuket City Hotel (SHA Extra Plus) provides an excellent base for exploring the sights of Phuket in-depth. Keep your vacation simple, with a visit to Patong Beach just 10.9 km away, where the ocean breeze makes you instantly feel relaxed. Get a photograph of yourself in front of Big Buddha Phuket located 10.8 km away, a must-see for anyone visiting Phuket.


Reasons to stay here

This hotel beats 97% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 97% of other accommodations in the city.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9

Languages spoken
  • English
  • Chinese [Mandarin]
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • First aid kit
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Hand sanitizer
  • Interconnecting room(s) available
  • Laptop workspace
  • Linens
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
154 Cafe'
  • Cuisine: International

Location

154 Phang-Nga Road Munag, Phuket Town, Phuket, Thailand, 83000
Exceptional
Location

9.2

Airports
  • Phuket International Airport (HKT)
    27.2 km 50 min drive
  • Krabi International Airport (KBV)
    68.9 km
Public transportation
  • Phuket Town Local Bus Station (Terminal 1).
    180 m
  • Phuket Bus Terminal 2
    3.9 km
Hospital or clinic
  • Sanguan Pharmacy
    470 m
Shopping
  • Naka Market
    3.2 km
Convenience store
  • 7 Eleven
    140 m 1 min drive
Cash withdrawal
  • ATM
    80 m 1 min walk

What's nearby

Popular landmarks
  • Chaithararam Temple (Wat Chalong)
    7.5 km
  • Jungceylon Shopping Center
    10.5 km
  • Bangla Road
    10.8 km
  • Big Buddha Phuket
    10.9 km
  • Patong Beach
    11.0 km
  • Karon Beach
    11.8 km
  • Kata Beach
    12.7 km
  • Freedom Beach
    13.1 km
  • Phuket FantaSea
    14.5 km
  • Nai Harn Beach
    15.3 km
Nearby landmarks
  • Sangtham Shrine
    90 m
  • Methee Souvenir Shop
    150 m
  • Phuket Town Local Bus Station (Terminal 1).
    180 m
  • Paddle Asia
    230 m
  • Phuket Trickeye Museum
    250 m
  • Phuket Square
    250 m
  • Phuket Philatelic Museum
    270 m
  • Phen Sri Expo Fair
    310 m
  • Phuket CAT Office
    310 m
  • Phuket Monkey School
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee1500 THB
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)550 THB
The property
  • License Id / Local Tax ID/ Entity Name835535008878
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors19
  • Number of restaurants4
  • Number of rooms 251
  • Year property opened1995
  • Most recent renovation2021

Property announcements

Guests who reserved a room with dinner will receive dinner one time per stay.

Reviews of Royal Phuket City Hotel (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.1
Facilities9.0
Location9.2
Service9.3
Value for money9.1
High score for Phuket
Rating
9+ Exceptional (603)
8-9 Excellent (65)
7-8 Very Good (60)
6-7 Good (16)
<6 Below Expectation (19)
Time of the year
Mar - May (153)
Jun - Aug (68)
Sep - Nov (137)
Dec - Feb (405)

Show reviews that mention 

Showing 763 verified guest comments
12345
10.0
Exceptional
Sonny from United States
Solo traveler
Deluxe Double or Twin Room
Stayed 2 nights in January 2023

Great service”

I had a pleasant stay at this hotel. The room was large and comfortable. Not much street noise came through even though it was located on a main road. East access to restaurants and attractions. The receptionist staff especially Nune, got me out of the bind. My SIm Card plan expired and by the time I got notification, all the stores were closed. She got in contact with a connection and was able to get my SIM Card refiled remotely. Many thanks to her! Highly recommended.

Reviewed February 01, 2023

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Dear Sonny, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded February 14, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Dirk from Germany
Couple
Superior Double or Twin Room
Stayed 3 nights in January 2023

....2. stay”

We stay in this Hotel the second time. Rooms are realy good, the roomservice is brilliant. I try manay dishes already and I can say delicious and much for the price. The Pool is clean and big enough for swimming. For me the best is the breakfast ! Larg selection and dayli changing hot food. The location is close to the old town ( 5 min. walking only), so perfect too. Stuff is super friendly and helpfull. I realy like this Hotel !

Reviewed January 10, 2023

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Dear Drik, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded January 14, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Sebastian from United Kingdom
Family with young children
Deluxe Double or Twin Room
Stayed 3 nights in January 2023

Unable to fault.”

From the moment you arrive you get that good feeling. Staff were very helpful and pleasant and the room was just perfect for us. Good size with a large bathroom with a good shower. Clean and despite us leaving a card on the bed about not needing to change the bedding, they did anyway. Breakfast was very good with a large choice. Okay not lots for westerners but it was more than made up for with everything on offer. Good omelettes or scrambled eggs freshly cooked. Location was ideal for the Old Town and the Sunday Night Market was only 10 minutes walk away. Just right for us. Would most definitely stay here again if we were in Phuket again.

Reviewed January 10, 2023

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Dear Sebastian, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded January 14, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Muhammad from Nicaragua
Solo traveler
Superior Double or Twin Room
Stayed 3 nights in January 2023

Perfect Hotel to stay”

Rooms are spacious and have all amenities one would expect. Reception staff is very helpful and gave us early check in. It has most highly equipped gym of any hotel and pool size is large as well. Every night there is live singing show in lobby. The bakery attached has some of the best desserts in phuket and prices are very reasonable. Its in city center, very close to bus terminal, downtown market and other places. Breakfast was also great, they had like 8 dishes and multiple desserts every morning with live egg station.

Reviewed January 23, 2023

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Dear Muhammad, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded January 24, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Diane from Thailand
Family with teens
Superior Double or Twin Room
Stayed 7 nights in August 2022

Sheer class & sophistication...”

When staying at this hotel despite being in the heart of Phuket it is very serene, tranquil & I would class this as a high-end hotel. Every aspect of the service provided from all the staff reception, breakfast/dinner cleaners to luggage handler is all carried out with the upmost care & respect. Any enquiries are dealt with in an efficient swift manner. We had a lovely stay it felt like coming home from a long days sight seeing on our return. The breakfast is varied everyday, you are spoilt for choice. The facilities are also excellent, fitness room, gym, sauna, swimming pool... There was also a vocalist accompanied by a piano player every evening. 5 stars top notch, the hard work of the staff pays off. I forgot to mention the sleep quality, excellent.

Reviewed August 17, 2022

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Dear Diane, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded August 18, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Jasmine from Singapore
Couple
Superior Double or Twin Room
Stayed 2 nights in December 2022

Great hotel, just not for smokers”

Exactly what my title says. Hotel is amazing, clean, good service. My only gripe is that it’s a smoke free hotel hence we changed hotels shortly after. This hotel is perfect as a family vacation hotel / non smokers. A great hotel I would introduce as an alternative to Phuket Royal would be Baan Suwantuwe - perfect for smokers with a big balcony.

Reviewed December 16, 2022

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Dear Jasmine, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

Responded December 28, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Robert from United States
Solo traveler
Superior Double or Twin Room
Stayed 2 nights in January 2023

Very professional ”

The hotel is very clean well maintained. The staff is friendly and accommodating. The gym is top notch and has scheduled classes for all your needs. Good location for boat trips to neighboring islands like Phi Phi.

Reviewed January 30, 2023

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Dear Robert, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our services and location. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards, Management Team

Responded January 31, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Jason from Australia
Solo traveler
Superior Double or Twin Room
Stayed 1 night in July 2022

Best value for money hotel!”

Unfortunately I only stayed here for one night. The price paid for the hotel room was very reasonable and didn't expect too much. From the moment I stepped out of the taxi. The facilities and cleaners of the property was very impressive. Staff at check in were very friendly helped me by arranging a taxi to the port for my Phi Phi Island speedboat. The room facilities are modern. And the room itself is very spacious. Situated on the 9th floor even had a view of old town. I have travelled alot and stayed at alot of various places. But was very impressed overall during my limited time at this property. Ensure you come on a Sunday for the night market a short stroll from the hotel.

Reviewed July 20, 2022

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Dear Jason, Thank you for sharing your outstanding experience at Royal Phuket City. We are thrilled that you thoroughly enjoyed your stay and appreciate our services. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded July 22, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Russell from Australia
Couple
Superior Double or Twin Room
Stayed 8 nights in June 2022

Amazing staff and awesome public facilities ”

We were treated to most wonderful stay by the staff at the Royal Phuket City Hotel. The assistance by front of house staff was excellent, Poppy and Nice helped us organise so many day trips and even helped to get us some discounts, all with a beautiful Thai smile and absolutely genuine wish to help. The restaurant staff were amazing especially at the girls at “Good Eatz” who were an absolute delight and very professional in their jobs. The head chef almost everyday was out in the restaurant asking us how were were and how the service was going, also regularly we were passed by other managers who always asked how we were and how our stay was going. The door staff were brilliant as well, it is obvious that management leads by example and the result is staff of the highest calibre, oh and the housekeeping staff did a wonderful job everyday. Would I stay there again, Yes in a heart beat, whilst the lobby and bar are magnificent it is the staff and their genuine delivery of service that is amazing. Poppy in reception was a standout in a team of the best hotel staff I have encountered.

Reviewed July 02, 2022

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Dear Russell, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded July 11, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Ashirbad from India
Solo traveler
Superior Double or Twin Room
Stayed 3 nights in January 2023

Exceptional hotel ”

The staff, especially the one at the reception were incredibly friendly. It was a plush, clean and beautiful hotel, located right in the centre of the city. Would definitely recommend it to anyone.

Reviewed February 01, 2023

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Dear Ashirbad, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded February 14, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Sergei from Estonia
Couple
Superior Double or Twin Room
Stayed 9 nights in November 2022

Great hotel in Phiket Town”

We stayed in hotel for 9 nights. Hotel is located close to old town area. Stuff is friendly and reacts to requests very quicky. Hotel has big parking. Pool is clean and big. Restaurant is great! We recommend Royal Phuket City Hotel for short and long stays in Phuket Town.

Reviewed November 26, 2022

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Dear Sergei, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team

Responded December 02, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Adam from Thailand
Solo traveler
Superior Double or Twin Room
Stayed 7 nights in October 2022

Excellent Old School Hotel in Phuket Town”

Really liked this hotel: old fashioned but quite lovely, especially the foyer which has a nice cocktail bar. Staff were friendly and helpful. Got upgraded to a large superior room on 15th floor, which I’d recommend. Only negative was the lack of vegetarian options for breakfast — without the egg station, I would have been stuck with rice, pastries and toast. Hotel is close to interesting bars and restaurants. Road to Patong Beach was out due to a landslide while I was there, but I really enjoyed my stay in the Old Town.

Reviewed November 06, 2022

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Dear Adam, Thank you for taking the time to reflect upon your stay and for sharing your experience with others. I am glad to hear that you enjoyed the hotel location. However, I do apologize for any dissatisfaction you encountered regards the breakfast. Your comment has been shared with our Executive Chef and his team for further attention and improvement. Once again, thank you for sharing your feedback. I truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Sincerely, Management Team

Responded November 09, 2022
Royal Phuket City Hotel (SHA Extra Plus)
9.6
Exceptional
May from Singapore
Couple
Superior Double or Twin Room
Stayed 3 nights in January 2023

Well maintained and comfortable hotel”

Spaces and comfortable room. Location is just opposite bus station and 6 mins walk to the old town. There are also cafes, restaurants and convenience store around the hotel. Cleanliness in room can be improve. I stay in different level/floor and found that 5th floor cleanliness is the best. Thank you so much housekeeping team at the 5th floor. Also the front dest staff and bell boy always make us feels like coming back to a comfortable home. Special thank to front desk Mai, Bus and New. Bell person Bank, Peet, Dom and Plong.

Reviewed January 06, 2023

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Dear May, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded January 14, 2023
Royal Phuket City Hotel (SHA Extra Plus)
9.6
Exceptional
David from Thailand
Family with young children
Superior Double or Twin Room
Stayed 2 nights in January 2023

Exceptional Value”

Stayed here for 5 night and was overwhelmed with the value. OK, the hotel was built nearly 30 years ago so don't expect 2023 modern decor, but if you're after a comfortable bed for a few nights right in the heart of Phuket town then I would highly recommend The Royal Phuket City hotel. Breakfast was very good, Gym, Spa and parking all available. Hope to return again soon.

Reviewed February 03, 2023

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Dear David, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded February 14, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Mark from Australia
Couple
Superior Double or Twin Room
Stayed 1 night in February 2023

Very good for a night over”

Good location to walk to old town sights and the night market. Just 15 minutes drive from Rassada Pier and the hotel offers a very reasonably priced transfer to the pier. Pleasantly surprised.

Reviewed February 08, 2023

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Dear Mark, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded February 14, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Kwi from Singapore
Couple
Superior Double or Twin Room
Stayed 3 nights in December 2022

Great stay with helpful staff and good facilities”

Went with a friend of mine during December 2022 and had a great stay Royal Phuket City Hotel. The staff are friendly and helpful. The bellboys especially helped us get a cab to go around. Great location too, it's only a short walk to main Phuket Old Town. We are very satisfied. Will definitely recommend

Reviewed December 26, 2022

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Dear Kwi, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. Our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded December 28, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
maria from United States
Couple
Superior Double or Twin Room
Stayed 1 night in January 2023

Suttle”

Overall everything was good…, but never request transportation to airport at the receptionist. They offered a ridiculous price like a double of the total charges. I asked them and someone said 1,200.00 bath to airport, we took a taxi and we paid only 640.00 bath. Be carful..!!! That is only my suggestion

Reviewed January 29, 2023

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Dear Maria, Thank you for taking the time to reflect upon your stay and for sharing your experience with others. I am glad to hear that you enjoyed the hotel services. However, I do apologize for any dissatisfaction you encountered regards the airport transfer. Your comment has been shared with our team for further attention and improvement. Once again, thank you for sharing your feedback. I truly hope that we will have a chance to make it up to you and provide you with a better stay in the future. Sincerely, Management Team

Responded January 31, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Amir from United States
Solo traveler
Superior Double or Twin Room
Stayed 2 nights in January 2023

Amazing Hotel”

Great hotel located close to old town. Friendly staff and rooms are super comfortable and clean. Great value for the price

Reviewed January 25, 2023

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Dear Amir, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded January 25, 2023
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Benjamas from Thailand
Couple
Superior Double or Twin Room
Stayed 1 night in August 2022

Spacious room and comfortable bed.”

The hotel location is very convinient close to night market at Phuket town and other interesting landmarks. Staffs are amazing and reliable. The most thing that i love here thr room size and comfortable bed that fulfill my wonderful stay. If anyone look for the center city hotel , great hotel , and reasonable price hotel - I do recommend Royal Phuket City.

Reviewed August 17, 2022

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Dear Benjamas, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded August 18, 2022
Royal Phuket City Hotel (SHA Extra Plus)
10.0
Exceptional
Anna from Australia
Couple
Superior Double or Twin Room
Stayed 1 night in June 2022

Wonderful stay!”

We loved this hotel so much, we returned to it again. It is incredibly low priced for the beautiful room, spacious, clean and modern. The lobby and restaurant definitely 5star and very swanky. Food was great. Staff, especially the young woman tending the bar, were super nice! Walking distance to old city full of wonderful restaurants and shops.

Reviewed August 12, 2022

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Dear Anna, Thank you for taking the time to share your positive experience at the Royal Phuket City Hotel. It has been a pleasure having you as our guests. We are thrilled to receive your feedback and delighted to have positive comments on your stay. We are happy that we found your appreciation. Thank you again for your feedback. If your future holiday travel plans should bring you back to Phuket, we all would be delighted to have the pleasure of welcoming you back at the Royal Phuket City Hotel With thank you and warm regards, Management Team

Responded August 12, 2022
Royal Phuket City Hotel (SHA Extra Plus)
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