Ryokan Masuya
Japanese Style Non-Smoking, Ryokan Masuya in Hakone
Entrance, Ryokan Masuya in Hakone
Entrance, Ryokan Masuya in Hakone
Spa, Ryokan Masuya in Hakone
Spa, Ryokan Masuya in Hakone
Interior view, Ryokan Masuya in Hakone

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Ryokan Masuya

160 Sengokuhara, Hakonemachi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0631 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Restaurant, hot spring bath and spa are among the special facilities that will enhance your stay with on-site convenience.


100 meters to public transportation

210 meters to Lalique Museum Hakone

Free Wi-Fi in all rooms!

Hot spring bath

Air conditioning


Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage



Wi-Fi in public areas

Family room

Your dates are popular among travelersUsers are booking a place in Hakone every 2 minutes on Agoda.com
7.9Very good

217 reviews

217 reviews

See map

7.6Very good

Location rating score

Very good location
Exceptional for walking
Walkable places
Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop
150 m
Lalique Museum Hakone
190 m
Sengokuhara Bunka Center Mae Bus Station
100 m
Sengoku Annaijo Mae Bus Station
240 m
Popular landmarks
Hakone Venetian Glass Museum
790 m
1.5 km
Pola Museum of Art
1.8 km
Hakone Ropeway
3.0 km
3.2 km
Closest landmarks
Nagai Clinic
360 m
Choanji Temple
370 m
Hakone Mononofu no Sato Museum
540 m
Hakone Botanical Garden of Wetlands
610 m
Shinanok Bus Station
630 m
Value for money8.1
Location rating7.6
Nearest airportHaneda Airport (HND)
Distance to airport76.3 km

Rooms available at Ryokan Masuya

Very good
Room comfort & quality


Japanese Style Non-Smoking
  • Room size: 13 m²/140 ft²
  • Garden view
  • 3 futons
Enter dates to see prices
Japanese style room
  • Room size: 13 m²/140 ft²
Enter dates to see prices
Economy Triple Room
    Enter dates to see prices

    Top things to do in Hakone

    Up to 10% off

    Popular things to do

    popular things to do

    Frequently asked questions

    Does Ryokan Masuya offer shuttle service for getting around?

    For your ease of travel around the city, Ryokan Masuya offers None right at your doorstep making it simple for you to get to places effortlessly.

    Does Ryokan Masuya offer spa services?

    You can benefit from your stay at Ryokan Masuya much more by making the most of the property's accessible spa services that are offered for all its guests to make your evening far better.

    Is car parking available at Ryokan Masuya?

    Ryokan Masuya has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What points of interest are in close proximty of Ryokan Masuya that are in walking range?

    While staying at Ryokan Masuya, jump start your getaway by checking out the nearest attractions that are within close proximity to the property which include Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop, Lalique Museum Hakone, and Choanji Temple.

    What are the property's policies for children's bedding at Ryokan Masuya?

    Ryokan Masuya's policy concerning children's bedding considers guests age 8 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How many floors does Ryokan Masuya have?

    Ryokan Masuya has a total of 2 floors.

    How many rooms does Ryokan Masuya have?

    Ryokan Masuya has a total of 8 rooms.

    What is the typical rating that verified Couples' have given to Ryokan Masuya?

    Past couple travelers that have stayed at this property have given Ryokan Masuya an average rating of 7.9. You can look up on more in depth customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

    What is the typical rating that past Families with young children have given to Ryokan Masuya?

    Past families with young children that have stayed at this property have given Ryokan Masuya an average rating of 8.2. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Group travelers have given to Ryokan Masuya?

    Verified group travelers that have stayed at this property have given Ryokan Masuya an average rating of 8.0. You can find more in depth customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

    Is breakfast offered at Ryokan Masuya?

    Customers can enjoy breakfast offered with an additional charge of 1080 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

    More about Ryokan Masuya

    More about Ryokan Masuya

    Experience Authentic Japanese Hospitality at Ryokan Masuya

    Nestled in the picturesque town of Hakone, Japan, Ryokan Masuya offers a truly authentic Japanese experience. This 2-star ryokan boasts a charming and traditional atmosphere, providing guests with a glimpse into the rich cultural heritage of Japan. With its prime location and impeccable service, Ryokan Masuya is the perfect choice for travelers seeking a peaceful retreat. Built in 1980 and renovated in 2008, Ryokan Masuya offers a total of 8 beautifully appointed rooms. Each room is meticulously designed with traditional Japanese decor, featuring tatami mats, sliding doors, and futon beds. The rooms are spacious, offering a serene and tranquil ambiance for a restful night's sleep. At Ryokan Masuya, guests can enjoy a hassle-free check-in process, with check-in available from 03:00 PM. The warm and friendly staff are always ready to assist guests and ensure their stay is comfortable and enjoyable. For added convenience, check-out is until 10:00 AM, allowing guests to make the most of their time in Hakone. Families traveling with young children will appreciate Ryokan Masuya's child policy. Children between the ages of 3 to 7 can stay free of charge, making it an ideal choice for a family vacation. The hotel's dedication to providing a welcoming environment for families sets it apart and ensures a memorable stay for guests of all ages.

    Relax and Unwind with Ryokan Masuya's Entertainment Facilities

    At Ryokan Masuya, guests can indulge in a variety of entertainment options that are sure to enhance their stay. After a long day of exploring the beautiful Hakone region, guests can unwind and rejuvenate at the hotel's luxurious spa. Immerse yourself in the tranquil atmosphere as you soak in the traditional Japanese hot springs, known as onsens, which are believed to have healing properties. The spa also offers a range of massage and beauty treatments, ensuring that guests leave feeling completely refreshed and pampered. For those seeking a peaceful retreat amidst nature, Ryokan Masuya boasts a stunning garden that is perfect for relaxation and contemplation. Take a leisurely stroll through the meticulously manicured pathways, surrounded by lush greenery and vibrant flowers. The garden provides a serene setting for guests to unwind and connect with nature. Whether you choose to meditate by the koi pond or simply enjoy the beauty of the landscape, the garden offers a tranquil escape from the hustle and bustle of everyday life. Ryokan Masuya's entertainment facilities truly provide a haven of relaxation and rejuvenation for all guests.

    Convenient Facilities at Ryokan Masuya

    Ryokan Masuya in Hakone, Japan, offers a range of convenient facilities to ensure a comfortable and hassle-free stay for guests. With Wi-Fi available in public areas and free Wi-Fi in all rooms, staying connected and browsing the internet is a breeze. Whether you need to catch up on work emails or share your vacation photos with friends and family, you can do so effortlessly at Ryokan Masuya. Additionally, the hotel provides a designated smoking area for guests who smoke, ensuring a comfortable environment for both smokers and non-smokers. If you have any luggage or belongings that need to be securely stored, the hotel offers luggage storage facilities. This allows you to explore Hakone without the burden of carrying heavy bags, giving you the freedom to fully immerse yourself in the local attractions. To ensure a clean and tidy living space, Ryokan Masuya offers daily housekeeping services. This means that your room will be kept in pristine condition throughout your stay, allowing you to relax and unwind in a clean and comfortable environment. With these convenient facilities, Ryokan Masuya strives to provide a seamless and enjoyable experience for all guests.

    Convenient Transport Facilities at Ryokan Masuya

    At Ryokan Masuya, we understand the importance of hassle-free travel arrangements. That's why we provide a range of transport facilities to ensure a seamless and enjoyable stay. For guests arriving by car, we offer a spacious and secure car park onsite, allowing you to park your vehicle with ease. Our self-parking option gives you the freedom to come and go as you please, without worrying about finding a parking spot. Best of all, our car park is free of charge, giving you one less thing to worry about during your stay. In addition to our car park, we also offer a convenient shuttle service for guests who prefer not to drive. Our shuttle service provides a comfortable and efficient way to explore the scenic surroundings of Hakone. Whether you're heading to the nearby Hakone Shrine or exploring the breathtaking Hakone Open-Air Museum, our shuttle service will take you there in style. Sit back, relax, and let us take care of your transportation needs during your stay at Ryokan Masuya.

    Relax in Comfort and Style at Ryokan Masuya

    At Ryokan Masuya, we strive to provide our guests with a comfortable and memorable stay. Each of our rooms is equipped with modern amenities to ensure a relaxing experience. Enjoy the perfect temperature with air conditioning, allowing you to adjust the climate to your liking. Stay entertained with a television in your room, offering a variety of channels for your viewing pleasure. Step out onto your private balcony or terrace and take in the breathtaking views of Hakone's natural beauty. For those who prefer to unwind indoors, satellite/cable TV is also available, providing a wide range of entertainment options. Whether you are visiting for business or pleasure, our room facilities are designed to cater to your every need.

    Indulge in Exquisite Culinary Delights at Ryokan Masuya

    At Ryokan Masuya, dining is an experience in itself. The hotel boasts a renowned restaurant that offers a delectable array of traditional Japanese cuisine. Immerse yourself in the rich flavors and artful presentation of kaiseki, a multi-course meal that showcases the freshest seasonal ingredients. Each dish is meticulously prepared and beautifully presented, allowing you to savor the essence of Japanese culinary traditions. With a focus on local and organic produce, every bite at the restaurant is a delightful journey for your taste buds. In addition to the restaurant, Ryokan Masuya also provides daily housekeeping to ensure that your dining experience is always clean and comfortable. The dedicated staff takes pride in maintaining the cleanliness and hygiene of the dining area, ensuring that you can enjoy your meals in a pristine environment. Whether you're enjoying a leisurely breakfast, a sumptuous lunch, or an intimate dinner, you can expect impeccable service and a warm, welcoming atmosphere at Ryokan Masuya's dining facilities.

    Discover the Enchanting Beauty of Hakone

    Nestled in the heart of Hakone, Japan, Ryokan Masuya offers a tranquil escape surrounded by breathtaking natural beauty. Hakone, known for its hot springs, stunning views of Mount Fuji, and traditional Japanese architecture, is a must-visit destination for travelers seeking a serene and authentic experience. From the moment you arrive in Hakone, you will be captivated by its picturesque landscapes, where misty mountains blend seamlessly with lush forests and serene lakes. Immerse yourself in the rich cultural heritage of Hakone by exploring the nearby Hakone Shrine, a sacred Shinto shrine nestled at the foot of Mount Hakone. Take a leisurely stroll through the charming streets of Hakone Yumoto, a historic hot spring town, and indulge in a rejuvenating soak in one of the many traditional onsens. For art enthusiasts, the Hakone Open-Air Museum showcases a stunning collection of sculptures and artworks amidst beautifully manicured gardens. Whether you are seeking relaxation, adventure, or cultural experiences, Hakone has something to offer every traveler. With its stunning natural landscapes, historic sites, and warm hospitality, it is no wonder that Hakone is a beloved destination for both locals and international visitors alike. Come and discover the enchanting beauty of Hakone at Ryokan Masuya, where traditional Japanese hospitality and modern comforts blend seamlessly to create an unforgettable experience.

    Traveling to Ryokan Masuya in Hakone, Japan

    Nestled in the picturesque town of Hakone, Japan, Ryokan Masuya is a charming traditional inn that offers an authentic Japanese experience. For travelers arriving by air, the nearest airport to Hakone is Tokyo Haneda Airport. From here, there are several convenient options to reach Ryokan Masuya. One of the most popular ways to travel from Haneda Airport to Hakone is by taking the Odakyu Romancecar Limited Express train. This direct train service operates from Haneda Airport to Hakone-Yumoto Station, which is the closest station to Ryokan Masuya. The journey takes approximately 2 hours and offers breathtaking views of the countryside along the way. Another option is to take a combination of trains and buses. From Haneda Airport, travelers can take the Tokyo Monorail to Hamamatsucho Station, where they can transfer to the JR Yamanote Line or the JR Keihin-Tohoku Line to reach Tokyo Station. From Tokyo Station, they can then take the JR Tokaido Shinkansen to Odawara Station. At Odawara Station, there are frequent buses that connect to various destinations in Hakone, including Ryokan Masuya.

    Discover the Cultural and Natural Wonders near Ryokan Masuya

    Nestled in the heart of Hakone, Ryokan Masuya offers easy access to some of the area's most captivating landmarks and attractions. Immerse yourself in the world of art at The Hakone Open-Air Museum, where you can admire an extensive collection of sculptures and installations set against the backdrop of lush greenery. For breathtaking panoramic views of the surrounding mountains and Lake Ashi, hop on the Hakone Ropeway, a scenic cable car ride that takes you to the peak of Mount Hakone. Nature enthusiasts will be enthralled by the mystical Ōwakudani, a volcanic valley known for its active sulfur vents and hot springs. Take a leisurely stroll through the grounds of Hakone Shrine / Kuzuryu Shrine Singu, a serene and sacred spot nestled in the forest, or explore the enchanting world of glass art at the Hakone Venetian Glass Museum. Art lovers can also indulge in the Pola Museum of Art, which houses an impressive collection of Western and Japanese art, including works by renowned artists. For a peaceful retreat amidst nature, visit Hakone Gōra Park, a beautifully landscaped garden featuring vibrant flowers, tranquil ponds, and charming walking paths. History buffs can delve into the past at Sengokuhara, home to the Hakone Sekisho and Hakone Sekisho Museum, where you can learn about the ancient checkpoint system and its role in protecting the region. Lastly, don't miss the opportunity to visit the Lalique Museum Hakone, a hidden gem showcasing exquisite works of art created by the renowned French artist, René Lalique. With its prime location, Ryokan Masuya is the perfect base to explore the rich cultural and natural wonders that Hakone has to offer.

    Convenient Public Transport Stations Near Ryokan Masuya

    Ryokan Masuya is surrounded by several convenient public transport stations, making it easy for guests to explore the beautiful Hakone region. The nearest station to the ryokan is Sennindai, located just a short walk away. From here, guests can easily access various attractions and landmarks in the area. Another nearby option is Gora Station, which is a popular transportation hub in Hakone. From Gora Station, guests can take the Hakone Komagatake Ropeway to enjoy breathtaking views of Mount Fuji and Lake Ashi. For those arriving by train, the Miyanoshita Train Station and Ohiradai Train Station are both within close proximity to Ryokan Masuya. These stations provide convenient connections to other parts of Hakone and beyond. Additionally, the Ubako Onsen Iriguchi Bus Station, Horaien Bus Station, and Hakone Tozan Cable Car Koen Kami Station are all easily accessible from the ryokan, offering even more options for exploring the area. With such a variety of public transport stations nearby, guests at Ryokan Masuya will have no trouble getting around and discovering all that Hakone has to offer.

    A Culinary Adventure Awaits

    At Ryokan Masuya, guests are spoiled for choice when it comes to dining options in the surrounding area. Just a stone's throw away, you will find Yamagusuri, a charming restaurant known for its authentic Japanese cuisine and warm hospitality. For those craving delicious tonkatsu, Tamura Ginkatsu-tei is a must-visit. Indulge in their perfectly breaded and deep-fried pork cutlets that are crispy on the outside and tender on the inside. If you're in the mood for some mouthwatering seafood, head over to 808 Monsmare, where you can savor the freshest catch of the day while enjoying panoramic views of the surrounding mountains. For a taste of traditional Japanese soba noodles, Hatsuhana Soba Honten is the place to go. Their handmade noodles are expertly prepared and served in a cozy and rustic setting. Yubadon Naokichi is another local favorite, offering a unique dining experience centered around yuba, a delicate and creamy tofu skin. Kinosuke is a hidden gem that specializes in exquisite kaiseki cuisine, featuring seasonal ingredients meticulously prepared to perfection. After a day of exploring, unwind at HAKONE TENT Bar, a trendy and stylish bar serving up creative cocktails and a wide selection of spirits. For a quick and satisfying bite, Gyoza Center is the go-to spot for delicious dumplings filled with savory fillings. Chimoto is a charming restaurant that offers a fusion of Japanese and Western flavors, showcasing the best of both worlds. And for those looking to satisfy their sweet tooth, Salon de thé Rosage is a delightful tea salon that serves delectable pastries and aromatic teas. With an array of culinary delights just steps away from Ryokan Masuya, your taste buds are in for a treat!

    Shop 'til you drop in Hakone

    Ryokan Masuya is conveniently surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the Hakone Prince Bakery, where you can indulge in freshly baked pastries and bread. For a taste of local history, head to the Sekisho Karakuri Museum, where you can learn about the fascinating world of traditional Japanese automata. If you're looking for unique souvenirs, Hatajuku Yosegi Kaikan is the place to be, offering intricate wooden crafts and puzzles. Hamamatsuya is another must-visit, known for its wide selection of traditional Japanese tea sets and ceramics. Take a step back in time at the Hakone Checkpoint Travel Story Hall, where you can immerse yourself in the rich history of the area. Kanazashi Wood Craft showcases the exquisite craftsmanship of Hakone's woodworkers, while Eva Store is a haven for anime enthusiasts, offering a wide range of merchandise from the popular series. Don't forget to visit Owakudani Kurotamago Kan, where you can try the famous black eggs said to grant you seven years of longevity. For a taste of local delicacies, Chimoto and Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop are both excellent choices. With these incredible shopping landmarks surrounding Ryokan Masuya, your stay in Hakone will be an unforgettable retail adventure.

    Affordable Luxury at Ryokan Masuya in Hakone

    Experience the perfect blend of Japanese tradition and modern comfort at Ryokan Masuya in Hakone, Japan. With an average room price of just $109, Ryokan Masuya offers exceptional value for money compared to the average price of a hotel room in Hakone, which stands at $329. At Ryokan Masuya, you can indulge in the serene beauty of Hakone without breaking the bank. Immerse yourself in the authentic Japanese experience as you relax in the traditional tatami-floored rooms, adorned with elegant shoji screens and cozy futon beds. Each room is thoughtfully designed to provide a peaceful ambiance, allowing you to unwind and rejuvenate after a day of exploring the city. Despite its affordable price, Ryokan Masuya does not compromise on luxury. The hotel boasts a range of amenities including soothing hot spring baths, where you can soak in the healing waters while enjoying panoramic views of the surrounding mountains. Additionally, the attentive staff at Ryokan Masuya are dedicated to providing exceptional service, ensuring that your stay is memorable and comfortable. With Ryokan Masuya's unbeatable affordability and commitment to luxury, there is no better choice for your stay in Hakone. Book your room today and experience the best of traditional Japanese hospitality without breaking your budget.

    A Delightful Ryokan Experience with Great Service and Delicious Breakfast

    Ryokan Masuya in Hakone, Japan offers a truly delightful ryokan experience with its excellent service and delicious breakfast. The owner of the ryokan is not only friendly but also very helpful, ensuring that guests have a memorable stay. The breakfast served at Ryokan Masuya is a highlight, with guests raving about its deliciousness. The traditional Japanese yukata provided adds a touch of authenticity to the experience, allowing guests to fully immerse themselves in the local culture. The location of the ryokan is convenient, and the owners are known for their polite and attentive service. Additionally, guests can enjoy a relaxing hot bath at the facility's onsen, adding to the overall experience of tranquility and rejuvenation. Ryokan Masuya also offers the option of a private onsen for families, which is highly appreciated by guests. From the warm welcome tea and cakes to the great hot bath and lovely breakfast, Ryokan Masuya truly goes above and beyond to provide a memorable and enjoyable stay for its guests.

    An Authentic Japanese Experience with Exceptional Staff Performance

    Ryokan Masuya in Hakone, Japan, offers a truly authentic Japanese experience that is highly praised by its customers. With an overall rating of 7.9, this traditional ryokan provides a unique and memorable stay for its guests. One of the standout features of Ryokan Masuya is its exceptional staff performance, with a rating of 8.7. Guests consistently rave about the warm and friendly service they receive from the staff members, who go above and beyond to ensure a comfortable and enjoyable stay. Whether it's providing helpful recommendations for local attractions or assisting with any special requests, the staff at Ryokan Masuya are dedicated to providing top-notch service. In addition to the outstanding staff, Ryokan Masuya also receives high marks for its value, with a rating of 8.1. Guests appreciate the excellent value for money they receive at this ryokan, considering the authentic Japanese experience, comfortable accommodations, and exceptional service provided. From the moment guests step into the ryokan, they are greeted with a warm welcome and immersed in the rich cultural heritage of Japan.

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    Amenities and facilities

    Very good


    Most talked about facilities


    15 mentions


    5 mentions

    Food & Dining

    3 mentions


    1 mention

    Languages spoken
    • Japanese
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Garden
    • Spa
    • Spa/sauna
    Dining, drinking, and snacking
    • Restaurants
    Swimming & soaking
    • Hot spring bath
    Services and conveniences
    • Daily housekeeping
    • Elevator
    • Luggage storage
    • Smoking area
    For the kids
    • Family room
    • Pets allowed
    Getting around
    • Car park [free of charge]
    • Car park [on-site]
    • Shuttle service
    Available in all rooms
    • Air conditioning
    • Blackout curtains
    • Coffee/tea maker
    • Free bottled water
    • Heating
    • Mirror
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Shared bathroom
    • Slippers
    • Toiletries
    • Towels
    • Wi-Fi [free]


    160 Sengokuhara, Hakonemachi, Ashigarashimo-gun, Hakone, Hakone, Japan, 250-0631
    Very good


    • Haneda Airport (HND)
      76.3 km 1.6 hour drive
    • Mt. Fuji Shizuoka Airport (FSZ)
      92.3 km 1.7 hour drive
    Public transportation
    • Sengokuhara Bunka Center Mae Bus Station
      100 m
    • Sengoku Annaijo Mae Bus Station
      240 m
    Hospital or clinic
    • Nagai Clinic
      360 m
    Convenience store
    • Lawson
      270 m
    Cash withdrawal
    • ATM
      180 m

    What's nearby

    Popular landmarks
    • Hakone Venetian Glass Museum
      790 m
    • Sengokuhara
      1.5 km
    • Pola Museum of Art
      1.8 km
    • Hakone Ropeway
      3.0 km
    • Ōwakudani
      3.2 km
    • Hakone Gōra Park
      4.0 km
    • The Hakone Open-Air Museum
      4.6 km
    • Hakone Shrine / Kuzuryu Shrine Singu
      7.5 km
    • Odawara Castle
      13.2 km
    Nearby landmarks
    • Sengokuhara Bunka Center Mae Bus Station
      100 m
    • Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop
      150 m
    • Lalique Museum Hakone
      190 m
    • Sengoku Annaijo Mae Bus Station
      240 m
    • Nagai Clinic
      360 m
    • Choanji Temple
      370 m
    • Hakone Mononofu no Sato Museum
      540 m
    • Hakone Botanical Garden of Wetlands
      610 m
    • Shinanok Bus Station
      630 m
    • Senkyoromae Bus Station
      780 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-7 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 8 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    • Check-in is not possible after 10:00 PM.
    • Children 0 - 12 years old will be charged JPY 2160 per child per night with extra bedding provided.
    • Breakfast for children 0-12 years old is available at the additional charge of JPY 750.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    • Check-in from15:00
    • Check-in until22:00
    • Check-out until10:00
    • Reception open until22:00
    • Breakfast charge (unless included in room price)1080 JPY
    • Daily Internet/Wi-Fi fee0 JPY
    The property
    • Number of floors2
    • Number of rooms 8
    • Room voltage100
    • Year property opened1980
    • Most recent renovation2008

    Reviews of Ryokan Masuya from real guests

    Value for money8.1
    Room comfort and quality7.7
    High score for Hakone
    9+ Exceptional (58)
    8-9 Excellent (38)
    7-8 Very Good (39)
    6-7 Good (18)
    <6 Below Expectation (20)
    Guest Type

    Show reviews that mention 

    Showing 173 verified guest comments
    Monica from Australia
    Family with young children
    Stayed 1 night in July 2016

    It surprises us!”

    It was a very nice experience staying at Ryokan Masuya. When we arrived there, we were greeted by a very nice man who showed us this awesome natural onsen which can fit our family. He then escorted us to our room which is another pleasant surprise. The room is neat and in good size and futon is comfortable. What makes us happy is the yukata tray, he even prepared small yukata for my 5 yo and 1 yo. A very thoughtful owner! He also gave us 4 scoops of ice cream which are perfect for Japan sunny day. The location was also great, it was just 3 mins walking distance from the bus stop (Togendai Line), and it made us easier to go to Togendai to enjoy Hakone ropeway and Lake Ashi ship experience. The owner/staff also recommend a great yakiniku restaurant which is very yummy. It's always good to have local's recommendation. Overall, my family and I are very happy and we definitely recommend this one.

    Reviewed July 28, 2016
    Pei from Malaysia
    Stayed 2 nights in March 2016

    Value for money ryokan with onsen!”

    Ryokan Masuya is only a 3 min walk from the bus stop and it was easy to get around Hakone from this area. To get to the accommodation, take bus T for about 45min from Odawara station to Sengoku Annaijo Mae stop. All the stops were announced and showed on the buses and finding the stop to get off was easy. There was a perpetual fuel smell about this place but we gradually got used to the smell during our stay here. The host could not really speak english, but understood all that we asked about during our stay here. We were impressed by the hospitality of the host during our stay here, we had fruits prepared for us everyday and he let us know whenever the onsen bath was available for our private use. We had a great experience with the onsen, exploring the area, as well as the wearing the yukata! I would definitely choose this place again if I have the chance to visit again.

    Reviewed April 08, 2016
    BeeBee from Singapore
    Solo traveler
    Triple Room
    Stayed 2 nights in November 2016

    Definitely worth a second visit and more! Highly recommended!”

    From first glance, the building may not seem like your typical fanciful ryokans. But the moment when one steps inside the ryokan, one is immediately greeted with warmth from the ryokan's owner. Indeed, my stay at this ryokan has been made memorable and super enjoyable, all thanks to the owner's exceptional hospitality. His English may not be good but don't let that obstruct you from his kindness and generosity. In fact, we were hit with Japan's first November snow in 54 years on the day that we were due to check out. Furthermore, all bus services within Hakone were stopped due to the sudden snow. Luckily, the owner was kind enough to offer us our current room and even gave us a discounted rate to tide the day over. On top of that, he also gave us free breakfast sets for the extra day that we had to stay over. What's more can I say? This ryokan is a definite must for all those who wish to visit Hakone and of course, its onsen is top-notch too! I am going to return to this place when I save up enough money to visit Japan!

    Reviewed November 30, 2016
    Poh from Australia
    Family with young children
    Japanese Style Non-Smoking
    Stayed 2 nights in March 2018

    Value for money”

    I was looking for budget type of accomodation within Hakone area (>$200 USD) and there are not many options. I am glad to find Ryokan Masuya that suits my budget. Location: It is reasonable close to the Ropeway and Pirate ship port (~20mins by bus) but more than 1 hour from Odawara station where Shinkansen connects to main city like Tokyo/Kyoto. Accomodation: it is dated with basic facility but we only need a place where we can rest/brush. The owner is very friendly and allow our family to occupy an onsite onsen for private bath. Tips: be aware of the bus stop operates at 5pm for most of the stops except Odawara/Yumoto. You can only take cab from Gora after 5pm for example.

    Reviewed April 04, 2018
    Xin from Singapore
    Family with young children
    Stayed 1 night in January 2014

    lovely ryokan for cheap ”

    in house private onsen; super nice owner; classic ryokan

    this was a steal - classic ryokan rooms that were immaculately in design + uber clean (as per most accommodations in japan) but at a fraction of the prices in central hakone yumoto. private (indoor) hot bath was a bonus, In the district of senghoku, with easy access to 3-4 buses that run to the lake, yumoto / odawara etc. best part was the owner who speaks little English but extremely attentive / helpful - we get by through the most basic of English and hand rgestures. only downside: I went during winter and found the rooms wayy cold w mild heating, so dress warmly!

    Reviewed January 14, 2014
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