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Sapa Pinocchio Hotel
Deluxe - Balcony, Sapa Pinocchio Hotel in Sapa
Lobby, Sapa Pinocchio Hotel in Sapa
Bathroom, Sapa Pinocchio Hotel in Sapa
Exterior view, Sapa Pinocchio Hotel in Sapa
Reception, Sapa Pinocchio Hotel in Sapa
Restaurant, Sapa Pinocchio Hotel in Sapa

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7.5

Very good

129 reviews

129 reviews

See map
See map

8.0

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Sapa Ethnic School
200 m
Hung's Organic farm
220 m
Thac Bac Silver Waterfall
220 m
Mini Mart
220 m
Mau Temple
230 m
Popular landmarks
The Stone Church (Holy Rosary Church)
340 m
Quang Truong Square
450 m
Ham Rong Mountain
490 m
Muong Hoa Valley
560 m
Sun World Fansipan Legend
1.1 km
Closest landmarks
Sa Pa Clinic
80 m
Mountain Bar & Pub
80 m
Sapa Hospital
260 m
The Stone Church (Holy Rosary Church)
340 m
Sun Plaza
380 m

Sapa Pinocchio Hotel

15 Muong Hoa,, Sa Pa City Center, Sapa, Vietnam, 330000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sa Pa City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Fansipan Mountain. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent view

370 meters to The Stone Church (Holy Rosary Church)

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Sapa every 7 minutes on Agoda.com
Value for money7.2
Distance to city center0.2 km
Location rating8.0
Nearest airportDien Bien Phu Airport (DIN) - Vietnam
Distance to airport134.9 km

Rooms available at Sapa Pinocchio Hotel

Superior - City View
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 semi double beds or 1 que...
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Deluxe Family (6People)
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 3 queen beds
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1 Person in 10-Bed Dormitory - Mixed
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 6 single beds
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Deluxe - Balcony
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 queen beds or 1 king bed
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Standard
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 double beds or 1 queen be...
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Superior Double or Twin Room
...
  • Room size: 35 m²/377 ft²
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Deluxe Family Room
...
  • Room size: 38 m²/409 ft²
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Deluxe Double or Twin Room with Balcony
...
  • Balcony/terrace
  • Shower
  • 2 double beds and 1 king be...
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Superior Double or Twin Room
...
  • Balcony/terrace
  • Shower
  • 1 king bed or 2 single beds
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Bed in 6-Bed Mixed Dormitory Room
...
  • Balcony/terrace
  • Shower
  • 6 single beds
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Frequently asked questions

Does Sapa Pinocchio Hotel provide dry cleaning services?

Yes! Sapa Pinocchio Hotel features dry cleaning service that is available all throughout your stay, making sure you're always looking confident in your favorite outfit. Please contact the property for more information.

Is car parking available at Sapa Pinocchio Hotel?

Sapa Pinocchio Hotel has car park onsite for all customers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What bars are close by Sapa Pinocchio Hotel?

While staying at Sapa Pinocchio Hotel, enjoy your evening or night out at Mountain Bar & Pub to make the most out of your nightlife.

What are the property's policies for children's bedding at Sapa Pinocchio Hotel?

Sapa Pinocchio Hotel's policy concerning children's bedding considers guests age 10 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Sapa Pinocchio Hotel have?

Sapa Pinocchio Hotel has a total of 8 floors.

In which languages can Sapa Pinocchio Hotel's personnel communicate?

Sapa Pinocchio Hotel can communicate in 4 languages and supports well-known languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the verified guest review consensus about Sapa Pinocchio Hotel's breakfast?

63.0% of our past guest assessments have given an optimistic review and comments about this property's breakfast. You can look up on more detailed customer reviews, and comments for Sapa Pinocchio Hotel down in the review section.

What is the typical rating that past Families with young children have given to Sapa Pinocchio Hotel?

Past families with young children that have stayed at this property have given Sapa Pinocchio Hotel an average rating of 7.3. You can look up more complete customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Sapa Pinocchio Hotel?

Verified families with older children that have stayed at this property have given Sapa Pinocchio Hotel an average rating of 7.9. You can look up more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Sapa Pinocchio Hotel?

The closest train, metro, or bus station is Sapa Bus Station, 1239.51 m away from Sapa Pinocchio Hotel.

What restaurants are in close proximty of Sapa Pinocchio Hotel?

Sapa Pinocchio Hotel’s local community is Sa Pa City Center which includes popular restaurants such as Gerbera Restaurant, Little SaPa Restaurant, and Little Vietnam Restaurant.

What is the closest airport to Sapa Pinocchio Hotel?

The closest airport to Sapa Pinocchio Hotel is Dien Bien Phu Airport, 135.0 km away.

See map

Explore the neighborhood

Property ranking|Compared to 528 Sapa properties
See all rankings
Room comfort score
7.1/10
Room size
34 sqm.
Location score
8/10
Service score
7.9/10
Better than
93
%
of Sapa properties
Bigger than
88
%
of Sapa properties
Better than
71
%
of Sapa properties
Better than
70
%
of Sapa properties
Overall rating:

7.5

Very good
129 reviews
Cleanliness
7.5
Facilities
6.7
Location
8.0
Read all reviews >
More about Sapa Pinocchio Hotel

More about Sapa Pinocchio Hotel

Sapa Pinocchio Hotel

Get the most out of your trip in Sapa when you stay at Sapa Pinocchio Hotel. This hotel is located right in the city center, in close proximity to all the famous sites.
Have a hassle-free trip while enjoying the services and amenities offered by Sapa Pinocchio Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Sapa even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Sapa Pinocchio Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Sapa Pinocchio Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Sapa Pinocchio Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Sapa Pinocchio Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Recreational facilities at Sapa Pinocchio Hotel are designed for escape and relaxation. End your days in total relaxation with a visit to the massage, located right at the hotel.


Around the property

Sapa Pinocchio Hotel is the perfect spot to explore Sapa's fascinating cultural sights and attractions. The most famous landmark nearby is Cat Cat Ethnic Village just 1.1 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 94% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 92% of accommodations in the city.

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Amenities and facilities

Good
Facilities

6.7

Most talked about facilities

Breakfast

12 mentions

Housekeeping

7 mentions

View

5 mentions

Internet

3 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Ticket services
  • Tours
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [continental]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Fireplace
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Playground
Access
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Fan
  • Free bottled water
  • LAN Internet in room [free]
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian

Location

15 Muong Hoa,, Sa Pa City Center, Sapa, Vietnam, 330000
Excellent
Location

8

Airports
  • Dien Bien Phu Airport (DIN) - Vietnam
    134.9 km
  • Wenshan Puzhehei Airport (WNH) - China
    145.8 km
Public transportation
  • Sapa Bus Station
    1.2 km
Hospital or clinic
  • Sa Pa Clinic
    80 m
Shopping
  • Sapa Market
    1.2 km
Convenience store
  • Huai Thu Grocery Store
    750 m
Cash withdrawal
  • ATM
    850 m

What's nearby

Popular landmarks
  • The Stone Church (Holy Rosary Church)
    340 m
  • Quang Truong Square
    450 m
  • Ham Rong Mountain
    490 m
  • Muong Hoa Valley
    560 m
  • Sun World Fansipan Legend
    1.1 km
  • Cat Cat Ethnic Village
    1.1 km
  • Love Waterfall
    4.6 km
  • Ta Phin Village
    7.5 km
  • Thac Bac Waterfall (Silver Falls)
    7.5 km
  • Fansipan Mountain
    7.7 km
Nearby landmarks
  • Sa Pa Clinic
    80 m
  • Mountain Bar & Pub
    80 m
  • Sapa Ethnic School
    200 m
  • Hung's Organic farm
    220 m
  • Thac Bac Silver Waterfall
    220 m
  • Mini Mart
    220 m
  • Mau Temple
    230 m
  • Lao Chai Village
    260 m
  • Sapa Hospital
    260 m
  • Love Market
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.2 km
  • Travel time to airport (minutes)240
Extras
  • Breakfast charge (unless included in room price)3 USD
The property
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 18
  • Year property opened2001
  • Most recent renovation2015
Parking
  • Daily parking fee0 VND

Reviews of Sapa Pinocchio Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.5
Facilities6.7
Location8.0
Room comfort and quality7.1
Service7.9
Value for money7.2
High score for Sapa
Rating
9+ Exceptional (22)
8-9 Excellent (13)
7-8 Very Good (20)
6-7 Good (8)
<6 Below Expectation (24)
Time of the year
Mar - May (24)
Jun - Aug (13)
Sep - Nov (32)
Dec - Feb (18)

Show reviews that mention 

Showing 87 verified guest comments
12345
9.2
Exceptional
Natasha from Canada
Couple
Standard
Stayed 2 nights in April 2017

Great location, even better view”

We had a great stay at Sapa Pinocchio Hotel! The staff are incredibly helpful and even let us check in when we arrived at 3 am. Though some of the staff don't speak English well they always try their best to accommodate the guest.

Reviewed April 25, 2017

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9.3
Exceptional
Thi from Vietnam
Couple
Stayed 2 nights in October 2015

A good choice in Sapa”

great view, near center, nice room

We enjoyed our holiday. The host and the staff at the hotel are very nice. We got a room with private view from big balcony and I think it is the best view in Sapa. Facility is well, too with elevator and clean, new bathroom. We got more than what we paid. The next time we come back to Sapa, we'll surely come back this nice hotel.

Reviewed October 07, 2015

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8.8
Excellent
Kim from Vietnam
Couple
Deluxe - Balcony
Stayed 2 nights in March 2019

To be offered a excellent homestay in Tavan”

Due to some error in the system of Agoda, the owner could not received my booking. Therefore, she gave me a solution to move to her new homestay in Tavan. This homestay is about 7km far from the city center but it is worth to stay because of nice view to mountain (Muong Hoa Alley), clean rooms, friendly staff, delicious local foods and so on. Must try this when you visit Sapa or want to visit Tavan village.

Reviewed March 14, 2019

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10.0
Exceptional
Lai from Hong Kong SAR, China
Group
Stayed 2 nights in October 2015

Nice little hotel”

I always stay in this hotel when I come to Sapa. Staff was friendly. Room was clean. The breakfast was good and had good scenery. Good value for money.

Reviewed October 12, 2016

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10.0
Exceptional
Lai from Hong Kong SAR, China
Group
Stayed 4 nights in October 2015

Nice and clean little hotel”

I always stay in this hotel when I come to Sapa. Staff was friendly. The breakfast was good and had good scenery. Everything was adequate. Good value for money.

Reviewed October 12, 2016

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8.7
Excellent
Hai from Vietnam
Family with teens
Stayed 1 night in November 2015

Good”

Location, Staff, Suitable room rate

It's in a good location with close range from the Sapa square (centre of the town). We have a room with the balcony, we could see the Fansipan mountain outside the window. It has friendly staffs, although the breakfast is not best.

Reviewed November 23, 2015

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10.0
Exceptional
Lai from Hong Kong SAR, China
Group
Stayed 2 nights in October 2015

Friendly little hotel”

I always stay in this hotel when I come to Sapa. Staff was friendly. The breakfast was good and had good scenery.

Reviewed October 12, 2016

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7.3
Very good
Katherine from United States
Group
Stayed 1 night in October 2015

Basic Comfort”

Location

Our stay at Pinocchio was a bit less than desired. We resereved a 6 person room. Which ended up being 4 double beds. We never had hot water and the heating didn't work very well so we were quite cold. Breakfast could go longer as we were never able to make the 9:30 end time. The internet was also very spotty.

Reviewed October 30, 2015

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10.0
Exceptional
Gemma from Ireland
Couple
Stayed 1 night in October 2015

Very comfy, very accommodating”

Staff here were exceptional. Super friendly. Great English.

We arrived very early (6am) from Hanoi and they had no problem allowing us to check in early and go straight to our room at that time. They helped us organise a great Homestay tour and kept our backpacks at the hotel overnight. They welcomed us to use a room to shower and freshen up when we returned from the trek for no extra charge. Rooms are big, spacious, clean and bright. Great hotel!

Reviewed October 15, 2015

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6.0
Aqilah from South Africa
Solo traveler
Stayed 3 nights in November 2015

Horrible”

The location - but Sapa is walkable, so location is not an issue for any hotel

- unpleasant - it was filthy - electricity wasn't working - WiFi didn't work - it was freezing and there was absolutely no heating - there were barely any lights - not enough plug points - overall it was awful, almost torturous staying here. I regretted booking it. When I arrived to Sapa from Hanoi people came to the bus with hotel offers that were around the same price or less that looked a million times better, had wifi, heating and electricity at all times, also breakfast included.

Reviewed December 01, 2015

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7.6
Very good
Kim from Vietnam
Couple
Standard
Stayed 2 nights in November 2016

OK”

The owner tried to charge us more for check in early (more than half price for check in only as written in the rule) and refused to provide breakfast that day as the chef was off (liar, his wife is the chef and we saw her). Breakfast is only pho or bread. HOWEVER, location is great, near the main tourist streets. They are useful to give advice where to go and eat. Should try the Egg coffee in the Legend Hotel/Cinnamon Coffee next door. Room and facilities are value for the price.

Reviewed November 08, 2016

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7.2
Very good
melisa from Indonesia
Solo traveler
1 Person in 10-Bed Dormitory - Mixed
Stayed 2 nights in August 2018

Very good”

so when I came here I was too early to check in, even though the rules write I had to pay 50% if I check in at 6am, but they didn't charge me. I'm booking a dorm room, but they give me private room with same price I'm so lucky. the staff were nice, the hotel were close to sun plaza, quite center of town, u can walk to anywhere.

Reviewed August 27, 2018

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9.2
Exceptional
NUR from Malaysia
Group
Deluxe Family (6People)
Stayed 1 night in January 2018

The owner( lady) was very helpful although her English was not that fluent. ”

The room was clean and spacious. The lady owner helped us in getting in touch with the van driver although the deal didn’t involve her at all.

Reviewed February 02, 2018

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8.4
Excellent
Morten from Denmark
Family with teens
Superior - City View
Stayed 1 night in July 2016

Good view and very nice staff”

We had a great stay at the hotel, and the staff was very friendly and helpfull. We enjoy staying on the balcony outside our rooms, and the amazing view from the restaurant where we did eat good breakfast.

Reviewed July 31, 2016

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9.6
Exceptional
Thị from Vietnam
Couple
Deluxe - Balcony
Stayed 1 night in November 2017

We have had wonderful holidays here. ”

Walking distance to the center 5 minutes, very comfortable bedrooms and very attentive staff

Reviewed December 01, 2017

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8.7
Excellent
Peter from Australia
Couple
Stayed 2 nights in August 2015

Friendly atmosphere”

We were upgraded from standard room to delux room at the managers description which was very thoughtful of them

The staff were very friendly and caring. The manager was always available to assist and advise on travel plans and making bookings. We felt welcome and comfortable at this Hotel.

Reviewed September 07, 2015

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8.0
Excellent
Dmytro from Ukraine
Couple
1 Person in 10-Bed Dormitory - Mixed
Stayed 1 night in April 2016

Very good hotel staff”

We stayed in the hostel. Out from hostel through restaurant to the terrace with beautiful landscape. Expensive for bed. Water finished at night, but the hotel offered free breakfast instead)). Vietnamese noise all night and the hotel offered to stay as we want during the day for rest)).

Reviewed April 19, 2016

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7.0
Very good
dina from Malaysia
Couple
Stayed 1 night in October 2015

Decent hotel for sapa”

Clean, good location.

First the view is not at all as shown on the photos, unless you stay on the highest level. Actually we saw only one room with shared terrace. However the restaurant has nice view. The room itself was good, Big and clean. Staff were nice. One more thing the honey they sell is amazin. We bought a small bottle, and now I wish I bought a bigger one.

Reviewed November 01, 2015

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7.2
Very good
Linda from Cambodia
Group
Superior - City View
Stayed 1 night in May 2017

Very good”

It has a good city view. The hotel cleanliness is acceptable. The staffs are friendly but difficult to communicate because they don't speak English fluently.

Reviewed May 16, 2017

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10.0
Exceptional
Trịnh from Vietnam
Group
Standard
Stayed 1 night in November 2018

This Hotel makes me feel comfortable. I will come back here. Sure!”

I was check in at 3:00 AM. But The manager is very friendly & kindly. They guided about locations & how to go. I am very happy in here because the feeling is like my relative. Nếu bạn cần một nơi nghỉ ngơi rẻ, vị trí tốt, view ok, vintage style, thoải mái, nhân viên ở đây sẽ giúp bạn một cách chi tiết và nhiệt tình!

Reviewed November 05, 2018

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