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View, Shahd Al Madinah Hotel in Medina
Deluxe Club Room, 1 King Bed - Bedroom, Shahd Al Madinah Hotel in Medina
Lobby, Shahd Al Madinah Hotel in Medina
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a woman standing in front of a mirror in a room, Shahd Al Madinah Hotel in Medina
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Exterior view, Shahd Al Madinah Hotel in Medina

Removed from saved list

8.2

Excellent

1,186 reviews

1,186 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
Available
Popular landmarks
Green Dome 510 m
Al Masjid an Nabawi 550 m
Jannatul Baqi 710 m
The 7 Mosques of Medina 1.7 km
Grave Of Hamzah 3.5 km
Masjid al-Qiblatain Mosque 3.6 km
Quba Mosque 3.7 km
Rashed Mall 4.2 km
Mount Uhud 5.2 km
Nearby landmarks
Alsaggaf Pharmacy 60 m
Super Market 120 m
Boots Pharmacy 180 m
10 A, 10 B 190 m
11 A, 11 B 190 m
Supermarket Mahodeah 200 m
Bin Dawood Supermarket 220 m
9 A, 9 B 230 m
Al-Masjid an-Nabawi King Fahd Gate 250 m
Al-Masjid an-Nabawi Usman Bin Affan Gate 260 m

Shahd Al Madinah Hotel

King Fahd Road Building 2943, Central Area, Medina, Saudi Arabia, 41476 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Central Area, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al Masjid an Nabawi. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

630 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Cash withdrawal

Restaurants

Your dates are popular among travelersUsers are booking a place in Medina every 2 minutes on Agoda.com
Value for money7.4
Distance to city center1 km
Location rating9.4
Nearest airportPrince Mohammad bin Abdulaziz International Airport (MED)
Distance to airport13.9 km

Rooms available at Shahd Al Madinah Hotel

Excellent
Room comfort & quality

8.1

Junior Suite Partial Haram Plaza view, 1 King B ed
...
  • Room size: 50 m²/538 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Deluxe Club Room, 1 King Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite, 1 King Bed
...
  • Room size: 50 m²/538 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Junior Suite Partial Haram Plaza view, Twin Bed
...
  • Room size: 50 m²/538 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Superior Room, 1 King Bed, Partial Haram Plaza view
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Club Room, 1 King Bed, Partial Haram Pla za view
...
  • Room size: 33 m²/355 ft²
  • Landmark view
  • 1 king bed
Enter dates to see prices
Junior Suite, Twin Bed
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Room Triple Bed
...
  • Room size: 31 m²/334 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Presidential Suite, Three Bed rooms
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
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Superior Room, Twin Bed, Partial Haram Plaza view
...
  • Room size: 15 m²/161 ft²
  • Landmark view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Shahd Al Madinah Hotel?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shahd Al Madinah Hotel?

A stay at Shahd Al Madinah Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Shahd Al Madinah Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge.

Is breakfast offered at Shahd Al Madinah Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Shahd Al Madinah Hotel. There's an additional charge of 150 SAR for adults and 86 SAR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Shahd Al Madinah Hotel?

Shahd Al Madinah Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at Shahd Al Madinah Hotel?

On-site venues and convenient event services make Shahd Al Madinah Hotel an ideal choice for hosting meetings. The 2 venues can accommodate up to 120 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Shahd Al Madinah Hotel?

Shahd Al Madinah Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Shahd Al Madinah Hotel?

Shahd Al Madinah Hotel is located in Central Area, famous for good restaurants such as Arabesque Restaurant, Hardee's and Marakkesh Restaurant.

What popular shopping places are close to Shahd Al Madinah Hotel?

Shahd Al Madinah Hotel is located in Central Area area which features shopping places such as Al Noor Mall and Old Bazaar.

What are popular attractions near Shahd Al Madinah Hotel?

Shahd Al Madinah Hotel is located in Central Area area, which is famous for attractions such as Al Masjid an Nabawi, Green Dome and The Beautiful Names of Allah Gallery.

What popular natural sightseeing spots are close to Shahd Al Madinah Hotel?

Shahd Al Madinah Hotel is located within Central Area, which makes it conveniently close to natural sights including Mount Uhud.

See map

Explore the neighborhood

What people love about Shahd Al Madinah Hotel

  • 9.6

    Exceptional
    Location

    "The hotel itself is sparkling clean and the location is just perfect - very close to the women's entrance."

    Raheel

    |

    2 May 2022

  • 9.2

    Exceptional
    Staff 

    "Staff was helpful and room was clean."

    Arsalan

    |

    17 January 2020

  • 10

    Exceptional
    Location

    "Very good location"

    ASHRAF

    |

    30 March 2023

Overall rating:

8.2

Excellent
1,186 reviews
Cleanliness
8.2
Facilities
8.0
Location
9.4
Read all reviews >
What travelers say they love:
Excellent bfast and very comfortable beds.
SAIF from Oman
Group
More about Shahd Al Madinah Hotel

More about Shahd Al Madinah Hotel

Shahd Al Madinah Hotel

You'll be sure to see the absolute most of sights in Medina when you stay at Shahd Al Madinah Hotel, right in the heart of the city center near all the famous landmarks.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Shahd Al Madinah Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Medina can be assisted with the shuttle services available here. Parking is provided for guests by the hotel.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Shahd Al Madinah Hotel. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Shahd Al Madinah Hotel. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Shahd Al Madinah Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Shahd Al Madinah Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Shahd Al Madinah Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Shahd Al Madinah Hotel has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the salon. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Medina has to offer. You're sure to want to visit Grave Of Hamzah located 3.5 km away, among the most sought-after photographs for anyone visiting Medina.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

35 mentions

Housekeeping

22 mentions

Food & Dining

11 mentions

Internet

7 mentions

Languages spoken
  • English
  • Arabic
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Malay
  • Nepali
  • Tamil
  • Turkish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Ironing facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
Arabesque
  • Cuisine: Mediterranean
  • Menu: Buffet, A-la-carte

Location

King Fahd Road Building 2943, Central Area, Medina, Saudi Arabia, 41476
Exceptional
Location

9.4

Airports
  • Prince Mohammad bin Abdulaziz International Airport (MED)
    13.9 km
  • Yanbu Airport (YNB)
    160.9 km
Public transportation
  • SAPTCO Bus Station Medina
    620 m
  • Hejaj Al Bar Train Station
    6.5 km
Hospital or clinic
  • Alsaggaf Pharmacy
    60 m
Shopping
  • Rashed Mall
    4.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Green Dome
    510 m
  • Al Masjid an Nabawi
    550 m
  • Jannatul Baqi
    710 m
  • The 7 Mosques of Medina
    1.7 km
  • Grave Of Hamzah
    3.5 km
  • Masjid al-Qiblatain Mosque
    3.6 km
  • Quba Mosque
    3.7 km
  • Rashed Mall
    4.2 km
  • Mount Uhud
    5.2 km
Nearby landmarks
  • Alsaggaf Pharmacy
    60 m
  • Super Market
    120 m
  • Boots Pharmacy
    180 m
  • 10 A, 10 B
    190 m
  • 11 A, 11 B
    190 m
  • Supermarket Mahodeah
    200 m
  • Bin Dawood Supermarket
    220 m
  • 9 A, 9 B
    230 m
  • Al-Masjid an-Nabawi King Fahd Gate
    250 m
  • Al-Masjid an-Nabawi Usman Bin Affan Gate
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Connecting rooms are not available at this property.
  • Internet access free of charge for 2 devices only per room per night.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Getting around
  • Airport transfer fee200 SAR
  • Distance from city center1 km
  • Travel time to airport (minutes)12
Extras
  • Breakfast charge (unless included in room price)150 SAR
The property
  • Number of restaurants2
  • Number of rooms 469
  • Room voltage220
  • Year property opened1990
  • Most recent renovation2016

Reviews of Shahd Al Madinah Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities8.0
Location9.4
Room comfort and quality8.1
Service8.3
Value for money7.4
High score for Medina
Rating
9+ Exceptional (263)
8-9 Excellent (135)
7-8 Very Good (101)
6-7 Good (51)
<6 Below Expectation (116)
Time of the year
Mar - May (112)
Jun - Aug (122)
Sep - Nov (214)
Dec - Feb (218)

Show reviews that mention 

Showing 666 verified guest comments
12345
10.0
Exceptional
Mamdouh
Couple
Stayed 2 nights in February 2019

FABULOUS HOTEL”

The hotel is very close to the Prophet's Mosque, very clean and well equipped rooms, superb buffet breakfast. Staff are very helpful. Throughout my frequent travel, I do not remember seeing a general manager in any hotel before. However, the GM of this hotel (Mr. Amjad) is around everywhere; helping guests and responding to their needs. Even in the restaurant during breakfast, he is there helping his staff. I really raise my hat for him.

Reviewed February 18, 2019

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Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to read that you enjoyed your stay. We consider it a distinct privilege to have had you as our guest. We will be honored to welcome you again in the near future. , but your comment on Shaza Makkah Hotel . We are honored to have you in Shaza almadinah, which is only two minutes away from the Haram. Kind regards, Amjad Irshidat Country Manager ,KSA

Responded February 24, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
SUFFIAN from Malaysia
Solo traveler
Stayed 5 nights in September 2019

Nice n peaceful room!”

The room is as shown in the catalogue! Love the spacious bathroom and interior especially the quranic lampshade. Just one thing, during my stay the walkway to my room (324) was full with luggages and also leftovers from neighbouring room. The way the housekeeping knocked my door was also annoyying. Should have doorbell. Afterall, my favourite!

Reviewed September 08, 2019

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Dear Valued Guest SUFFIAN, We would like to take this opportunity to thank you for reviewing our property. We are so glad that you found our hotel a good place to stay and that you enjoyed the services offered by our staff. But unfortunately, it seems that we did not meet all your expectations. Your feedback is extremely valuable to us because it helps us serve you better. We will be honored to have you return to our hotel in the near future. Kind regards, Guest Relations Manager

Responded September 09, 2019
Shahd Al Madinah Hotel
9.6
Exceptional
Mohamad from Singapore
Group
Stayed 3 nights in February 2020

Shaza Almadina never disappoint us 💪🏼👍🏼”

Shaza Almadina provides a very comfortable stay. You can feel the calmness ambience of this hotel. Room rates are reasonable and worth the value. Very near to haram nabawi. I love the smells of Shaza’s fragrance. Reception staff Hala assisted me & family with integrity and the check in was very smooth. Fatma as duty manager helped us to extend our room smoothly Shaza Almadina housekeeping staff for our room 222, Ahad, Nasir & Afsar, they always ensure our room clean and neat. Overall it’s a memorable stay and I’ve been staying in shaza since 2012 yearly 😊

Reviewed February 10, 2020

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Dear Mohamad, I am delighted to read such a wonderful feedback about your recent experience at our Hotel and the high praises for our wonderful associates. It is all about our associates and the service delivery they focus on. To single out our associates is heart-warming and we know there are many more on the team that have created that special feeling for you. Ensuring our guests spend the most joyous time with us, that’s what we are really passionate about. Our entire team is happy to have offered such a memorable experience. My team and I trust to welcoming you back soon, to another fabulous experience. Best regards. Amjad Irshaidat Country General Manager.

Responded February 10, 2020
Shahd Al Madinah Hotel
10.0
Exceptional
Salman from United Kingdom
Group
Stayed 5 nights in March 2019

Excellent stay at this boutique hotel. Close to haram. Excellent breakfasts. Friendly staff. ”

Pros Close to haram Good breakfast No rush at lifts. Excellent wifi Clean Friendly staff Lush beds and pillows Cons Can get bit pricey depending on what time of year.

Reviewed March 30, 2019

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Dear Mr.Salman We would like to take the opportunity to thank you for responding to our survey. We were delighted to read that you enjoyed your stay with us and we would be honoured to welcome you again in the near future. Kind regards, Guest Relation

Responded March 31, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
ramyan from Saudi Arabia
Couple
Stayed 1 night in September 2019

Excellent service, great location, nice room”

Whatever you ask for, they will do it. Amazing costumer service, i asked for a different room, i asked for late check out etc.. I would like to thank Faiza from the front desk, and Mohammed redah from sales. Thank you for your kindness.

Reviewed September 08, 2019

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Dear Valued Guest ramyan We would like to take this opportunity to thank you for reviewing our property. We are so glad that you found our hotel a good place to stay and that you enjoyed the services offered by our staff. We consider it a distinct privilege to have had you as our guest. We will be honored to welcome you again in the near future. Kind regards, Guest Relations

Responded September 09, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
muhammad from Malaysia
Family with young children
Stayed 5 nights in February 2019

Near haram and nice deco”

The hotel bfast is great but I think they need to rotate different food so that guest will not feed bored of the same food everyday. I stay 1 week for my umrah recently.. I just love the hotel deco room staff are all friendly.. near to mosque and the hotel feel like home.. will come again!

Reviewed March 01, 2019

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Dear Mr Mohammed, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed its beauty and location. Please note that we have carefully read your comments and are immediately attending to its rectification to avoid any future recurrence .Your feedback is extremely valuable to us as we strive to improve with each and every stay. We consider it a distinct privilege to have had you as a guest. We will be honored to welcome you again in the near future. Kind regards, Guest Relations Manager

Responded March 04, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
Syed from Canada
Family with teens
Stayed 2 nights in December 2019

Absolutely Spot on!! Probably the closest to the gate 24 and 25!”

Can't just describe the kindness and hospitality of the staff. Mr. Aiman (Team manager) was extremely benevolent and courteous. Shaza is a must stay in Medina. Food, staff co-operation and the rooms were just 10/10. Don't waste money on other chains! shaza is worth the money!

Reviewed January 03, 2020

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Dear Mr. Syed Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to read that you enjoyed your stay. We consider it a distinct privilege to have had you as our guest. We will be honored to welcome you again in the near future. Kind regards, Front office Manager

Responded February 21, 2020
Shahd Al Madinah Hotel
10.0
Exceptional
muhammad from Malaysia
Family with young children
Stayed 5 nights in February 2019

Near to mosque ”

The hotel bfast is great but I think they need to rotate different food so that guest will not feed bored of the same food everyday. I stay 1 week for my umrah recently.. I just love the hotel deco room staff are all friendly.. near to mosque and the hotel feel like home.. will come again!

Reviewed March 01, 2019

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Dear Mr Mohammed, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed its beauty and location. Please note that we have carefully read your comments and are immediately attending to its rectification to avoid any future recurrence .Your feedback is extremely valuable to us as we strive to improve with each and every stay. We consider it a distinct privilege to have had you as a guest. We will be honored to welcome you again in the near future. Kind regards, Guest Relations Manager

Responded March 04, 2019
Shahd Al Madinah Hotel
9.6
Exceptional
Raheel from Saudi Arabia
Family with young children
Stayed 3 nights in May 2022

Hotel with great service”

The hotel made us feel very welcome - the staff at check-in and the restaurant are very friendly and accomodating. We were upgraded to a haram view room free of charge. The breakfast is top notch with great selection and tasty food. The hotel itself is sparkling clean and the location is just perfect - very close to the women's entrance. Highly recommended.

Reviewed May 02, 2022

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Dear Ms. Raheel We would like to express our gratitude for your feedback regarding your stay at Shahd Al Madina Hotel. Our main goal is to provide for our guest the best spiritual experience in Madina. We hope your next visit will be as pleasant as this one. Sincerely

Responded December 19, 2022
Shahd Al Madinah Hotel
10.0
Exceptional
SUFFIAN from Malaysia
Solo traveler
Stayed 1 night in August 2019

Nice cosy room!”

Helpful staff including housekeeping team. Spacious and comfortable room. Spacious bathroom..

Reviewed September 04, 2019

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Dear Valued Guest SUFFIAN , We would like to take this opportunity to thank you for reviewing our property. We are so glad that you found our hotel a good place to stay and that you enjoyed the services offered by our staff. We consider it a distinct privilege to have had you as our guest. We will be honored to welcome you again in the near future. Kind regards, Guest Relations Manager

Responded September 09, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
Ali from Saudi Arabia
Couple
Stayed 2 nights in September 2019

Hotel was very good and its breakfast also excellent. Romm services excellent”

I find only issues with Lift. Lifts having very less space and prayer time very difficult to find place.

Reviewed September 05, 2019

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Dear Valued Guest Ali, We would like to take this opportunity to thank you for reviewing our property. We are so glad that you found our hotel a good place to stay and that you enjoyed the services offered by our staff. But unfortunately, it seems that we did not meet all your expectations. Your feedback is extremely valuable to us because it helps us serve you better. We will be honored to have you return to our hotel in the near future. Kind regards, Guest Relations Manager

Responded September 09, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
wirza from Malaysia
Family with young children
Stayed 2 nights in December 2019

Exceptional ”

My second time staying here and it was a pleasant experience. In fact every aspect was better than previous stay a few years back especially the breakfast buffet spread. Definitely my first choice

Reviewed December 07, 2019

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Dear Mr.Wirza, Thank you for taking the time to share your review with us. We were delighted to read that you found our hotel a good place to stay and that you enjoyed the close proximity to the Holy Mosque and the services offered by our staff. Please note that we have also carefully read your comment with regard to the kids club . It was a distinct privilege to have had you as a guest. We will be honored to welcome you again in your next visit to Al Madina. Kind regards, Front Office Manger

Responded December 23, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
SUFFIAN from Malaysia
Solo traveler
Stayed 1 night in September 2019

Helpful Receptionists!”

Thanx brother Nasir for your assistance! Very helpful and friendly even i’m not an Arab. Housekeeping team also good!

Reviewed September 11, 2019

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Dear Valued Guest SUFFIAN , We would like to take this opportunity to thank you for reviewing our property. We are so glad that you found our hotel a good place to stay and that you enjoyed the services offered by our staff. We consider it a distinct privilege to have had you as our guest. We will be honored to welcome you again in the near future. Kind regards, Guest Relations Manager

Responded September 12, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
Hafidz from Australia
Family with young children
Stayed 1 night in June 2019

Best hotel for food, location and friendly staff”

Excellent hotel! Parking is a bit tight. I can't think of any negatives.

Reviewed June 24, 2019

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Dear Mr. Hafidz We would like to take the opportunity to thank you for responding to our survey. We were delighted to read that you enjoyed your stay with us and we would be honoured to welcome you again in the near future. Kind regards, Guest Relations

Responded June 24, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
Mohtar from Malaysia
Couple
Stayed 14 nights in February 2020

Very Convenient ”

Pros: Very near Masjid Nabawi; bus station by the side; nice room and nice food ( I took breakfasts only). Con: none.

Reviewed February 12, 2020

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Dear Mohtar, Thank you for taking a moment to share your valuable feedback about your recent stay. I am pleased that you enjoyed the convenient location of our hotel, our nice rooms and relished the culinary offerings served at our restaurant. We trust to welcoming you back soon, to another seamless experience. Best Regards. Amjad Irshaidat. Country General Manager.

Responded February 12, 2020
Shahd Al Madinah Hotel
9.6
Exceptional
Hussain from Saudi Arabia
Family with young children
Stayed 3 nights in February 2019

Amazing hotel ”

Location is very near to Alharam. Clean, comfortable bed mattress , very delicious Qahwa and date serve daily Amazing and cooperative staff Thank you a lot , this hotel will be my choice for every visit to Almadinah

Reviewed February 17, 2019

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Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to read that you enjoyed your stay. We consider it a distinct privilege to have had you as our guest. We will be honored to welcome you again in the near future. , but your comment on Shaza Makkah Hotel . We are honored to have you in Shaza almadinah, which is only two minutes away from the Haram. Kind regards, Amjad Irshidat Country Manager ,KSA

Responded February 24, 2019
Shahd Al Madinah Hotel
9.6
Exceptional
Shahir from United Kingdom
Family with young children
Stayed 3 nights in February 2019

Awesome location and service”

Great place to stay and so close to Al Masjid an Nabawi. Staff were very helpful especially the Manager of the hotel (Mr Bandar Al Bedhani). For those with children - it's great for seeing all the places which are close by but the kids club at the hotel is not open until the end of the year.

Reviewed February 22, 2019

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Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to read that you enjoyed your stay. We consider it a distinct privilege to have had you as our guest. We will be honored to welcome you again in the near future. , but your comment on Shaza Makkah Hotel . We are honored to have you in Shaza almadinah, which is only two minutes away from the Haram. Kind regards, Amjad Irshidat Country Manager ,KSA

Responded February 24, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
K from Saudi Arabia
Couple
Stayed 2 nights in October 2019

Very nice hotel, very near to the mosque, big quiet room. ”

Very delicious breakfast with many varieties. Strongly recommend

Reviewed October 30, 2019

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Dear Valued Guest, We thank you for taking the time to share your recent experience at our hotel. We were delighted to read that you had a seamless experience at our hotel. It’s always an honor to have had you as a guest. We look forward to welcome you again on your next visit to Al Madina. Kind regards. Country Manager.

Responded October 30, 2019
Shahd Al Madinah Hotel
10.0
Exceptional
Azhar from Singapore
Family with young children
Stayed 6 nights in December 2019

The best hospitality ”

Its a great accommodation and hospitality that we will definitely return to . Thank you shaza al madina

Reviewed December 14, 2019

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Dear Mr.Azhar, Thank you for taking the time to share your review with us. We were delighted to read that you found our hotel a good place to stay and that you enjoyed the close proximity to the Holy Mosque and the services offered by our staff. Please note that we have also carefully read your comment with regard to the kids club . It was a distinct privilege to have had you as a guest. We will be honored to welcome you again in your next visit to Al Madina. Kind regards, Front Office Manger

Responded December 23, 2019
Shahd Al Madinah Hotel
9.2
Exceptional
Zeeshan from Saudi Arabia
Couple
Stayed 2 nights in July 2019

Wonderful stay at Shaza”

I had a wonderful stay at Shaza Al Madinah this weekend. I was upgraded to Junior Suite, and reception staff was very attentive to ensure I had a pleasant stay. The hotel staff kept contact for feedback and review about my stay & comfort. The location and breakfast (huge variety), has always been primary factor in choosing this hotel for me. It’s 1 min walk to the mosque and probably offers the beat breakfast menu in Madinah.

Reviewed July 14, 2019

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Dear Mr. Zeeshan We thank you for taking the time to give us your valuable feedback. It certainly encourages us to perform better and allows us to both reward and review our services. Shaza Hotels consider it a distinct privilege to have had you as a guest. We would be honoured to welcome you again in the near future. Kind regards, Guest Relations

Responded July 14, 2019
Shahd Al Madinah Hotel
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