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Sheraton Heathrow Hotel
Standard, Sheraton Heathrow Hotel in London
a hotel room with two beds and a desk, Sheraton Heathrow Hotel in London
a wooden table with a book shelf filled with books, Sheraton Heathrow Hotel in London
a dining room filled with tables and chairs, Sheraton Heathrow Hotel in London
a car parked in front of a large building, Sheraton Heathrow Hotel in London
a bathroom with two sinks and a mirror, Sheraton Heathrow Hotel in London

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7.9

Very good

118 reviews

118 reviews

Housekeeping5
Food & Dining1
Breakfast1
See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Natural History Museum 21.2 km
V&A - Victoria and Albert Museum 21.4 km
Madame Tussauds London 23.0 km
Buckingham Palace 23.6 km
National Gallery 24.6 km
Big Ben 24.8 km
The British Museum 24.9 km
London Eye 25.1 km
Tower of London 28.2 km
Tower Bridge 28.2 km
Nearby landmarks
N1 380 m
N2 470 m
N5 530 m
Alamo Rent A Car 720 m
Heathrow Medical Services 760 m
Plaza Premium Lounge T5 Departures 1.2 km
T5 coach park 1.2 km
Heathrow Terminal 5 Railway Station 1.4 km
Colne Valley Biodiversity Site 1.5 km
Maysfields Lake 1.9 km

Sheraton Heathrow Hotel

Heathrow Airport, Heathrow, London, United Kingdom, UB70HJ - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Heathrow part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Fitness center

Spa

Bicycles

Free Wi-Fi in all rooms!

This property is in high demand!

3 travelers have booked today.

Value for money7.8
Location rating8.2
Nearest airportHeathrow Airport (LHR)
Distance to airport2.4 km

Rooms available at Sheraton Heathrow Hotel

Very good
Room comfort & quality

7.8

Club Room, Club lounge access, Guest room, 1 Queen
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Club Room, Club Lounge Access, 2 Twin/Single Bed(s)
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Junior Suite, 1 Queen
...
  • Room size: 50 m²/538 ft²
  • Street view
  • 1 queen bed
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Classic, Guest room, 1 Queen
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Classic, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 26 m²/280 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Double Classic
...
  • Room size: 25 m²/269 ft²
  • Shower
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Guestroom
...
  • Room size: 24 m²/258 ft²
  • Shower
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Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Club King Bed
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices
Double Classic
...
  • Room size: 25 m²/269 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sheraton Heathrow Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Heathrow Hotel?

Sheraton Heathrow Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 5 GBP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sheraton Heathrow Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 25 GBP per day. If you're looking for an easy way to get around London with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Sheraton Heathrow Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Heathrow Hotel. Adults can enjoy breakfast offered with an additional charge of 17 GBP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sheraton Heathrow Hotel?

Sheraton Heathrow Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Sheraton Heathrow Hotel?

Sheraton Heathrow Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Sheraton Heathrow Hotel?

The closest airport is Heathrow Airport, 2.4 km away from Sheraton Heathrow Hotel.

What is the closest train, metro, or bus station to Sheraton Heathrow Hotel?

Heathrow Terminal 5 Railway Station is the closest train, metro, or bus station, about 1.3 km away from Sheraton Heathrow Hotel.

What restaurants are nearby Sheraton Heathrow Hotel?

Restaurants including McDonald's Peggy Bedford, London Hong Kong and BJ's Sandwich Bar are popular in Sheraton Heathrow Hotel’s neighborhood which is known as Heathrow.

What popular shopping places are close to Sheraton Heathrow Hotel?

Located in the Heathrow area, Sheraton Heathrow Hotel is close to great shopping choices like Two Rivers Shopping Centre.

What are popular attractions near Sheraton Heathrow Hotel?

Guests at Sheraton Heathrow Hotel can easily visit Little Harlington Playing Fields, Pinkwell Park and Two Bridges located in the Heathrow area.

What popular natural sightseeing spots are close to Sheraton Heathrow Hotel?

Sheraton Heathrow Hotel is located in the Heathrow area, which is famous for natural sightseeing destinations such as Colne Valley Biodiversity Site, Kent and Foster's Seedling.

See map

Explore the neighborhood

What people love about Sheraton Heathrow Hotel

  • 9.6

    Exceptional
    Staff 

    "Great hotel with adjoining room for children, clean, comfortable b d and very helpful staff."

    Sharon

    |

    11 March 2022

  • 10

    Exceptional
    Location

    "Strategic location if you need to rush to the airport early in the morning"

    Dewi

    |

    28 October 2022

  • 8.4

    Excellent
    Breakfast

    "The breakfast is good!"

    David

    |

    20 February 2020

Overall rating:

7.9

Very good
118 reviews
Cleanliness
8.1
Facilities
8.0
Location
8.2
Read all reviews >
More about Sheraton Heathrow Hotel

More about Sheraton Heathrow Hotel

Sheraton Heathrow Hotel

Make everyday special with all that London has to offer with a stay at Sheraton Heathrow Hotel.
At Sheraton Heathrow Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by Sheraton Heathrow Hotel makes it easy to plan your day trips, sightseeing, and more around London.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Sheraton Heathrow Hotel. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Sheraton Heathrow Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Sheraton Heathrow Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Sheraton Heathrow Hotel including kosher and halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities and shared kitchen.
Enjoy the countless activities offered at Sheraton Heathrow Hotel. A relaxing end to every day is possible with a visit to the spa, located right in the hotel. At Sheraton Heathrow Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

Show less

Amenities and facilities

Very good
Facilities

8

Most talked about facilities

Housekeeping

8 mentions

Internet

5 mentions

Breakfast

4 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • French
  • German
  • Greek
  • Italian
  • Polish
  • Portuguese
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in some guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels

Food and dining

Breakfast options
  • Continental
  • Halal
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site
The Orchard
  • Cuisine: American
  • Menu: Buffet, A-la-carte

Location

Heathrow Airport, Heathrow, London, United Kingdom, UB70HJ
Excellent
Location

8.2

Airports
  • Heathrow Airport (LHR)
    2.4 km 13 min drive
  • Luton Airport (LTN)
    44.7 km
Public transportation
  • Heathrow Terminal 5 Railway Station
    1.4 km 8 min drive
  • West Drayton Train Station
    3.0 km
Hospital or clinic
  • Heathrow Medical Services
    760 m 19 min walk
Convenience store
  • The Co-operative Food
    2.3 km 4 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Natural History Museum
    21.2 km
  • V&A - Victoria and Albert Museum
    21.4 km
  • Madame Tussauds London
    23.0 km
  • Buckingham Palace
    23.6 km
  • National Gallery
    24.6 km
  • Big Ben
    24.8 km
  • The British Museum
    24.9 km
  • London Eye
    25.1 km
  • Tower of London
    28.2 km
  • Tower Bridge
    28.2 km
Nearby landmarks
  • N1
    380 m
  • N2
    470 m
  • N5
    530 m
  • Alamo Rent A Car
    720 m
  • Heathrow Medical Services
    760 m
  • Plaza Premium Lounge T5 Departures
    1.2 km
  • T5 coach park
    1.2 km
  • Heathrow Terminal 5 Railway Station
    1.4 km
  • Colne Valley Biodiversity Site
    1.5 km
  • Maysfields Lake
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee5 GBP
  • Travel time to airport (minutes)10
Extras
  • Breakfast charge (unless included in room price)17 GBP
  • Daily Internet/Wi-Fi fee15 GBP
The property
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 428
  • Most recent renovation2017
Parking
  • Daily parking fee25 GBP

Reviews of Sheraton Heathrow Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities8.0
Location8.2
Room comfort and quality7.8
Service8.2
Value for money7.8
High score for London
Rating
9+ Exceptional (13)
8-9 Excellent (22)
7-8 Very Good (33)
6-7 Good (10)
<6 Below Expectation (12)
Time of the year
Mar - May (23)
Jun - Aug (36)
Sep - Nov (19)
Dec - Feb (12)

Show reviews that mention 

Showing 90 verified guest comments
12345
8.3
Excellent
Lydia from United Kingdom
Business traveler
Twin Club
Stayed 2 nights in August 2013

Easy accessible to LHR”

Wide variety of buffet breakfast, comfortable room, spacious carpark

The hotel is easy accessible to London Heathrow. The car park is spacious. There is HOPPA bus going to different terminals. The staff is attentive. Room is comfortable. Bathroom is clean and large. I enjoy the stay at the Sheraton Heathrow Hotel

Reviewed September 13, 2013

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8.3
Excellent
Paul from Australia
Family with young children
Double Classic
Stayed 1 night in May 2013

Look no further”

Location, staff performance and the tasty breakfast

If you need a hotel close to Heathrow airport, look no further. This hotel is wonderful, especially if you find a special offer through Agoda. It's true that the decor needs a facelift and the rear side of the building is quite ugly, but this is still an excellent place to stay. There are little improvements here and there, for example in the showers and the cable TV. So it seems that the management are doing their best to keep this hotel fresh and comfortable. What makes this hotel so special is the staff. Their professionalism is amazing. For example, we needed a cot for our baby. When I asked at the front desk, I didn't have to finish my question. The guy on the desk guessed what I wanted and replied that "we will have a cot brought to your room immediately, sir". Within a few minutes another staff member knocked on our door with a luxury baby cot. Very impressive. In addition to this, the breakfast is delicious and reasonably priced. You feel like a special guest, even if you are staying for just one night. We stayed here twice in the space of two weeks and would not hesitate to stay here again.

Reviewed June 06, 2013

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8.0
Excellent
Lydia from United Kingdom
Business traveler
Twin Hot Deal
Stayed 1 night in August 2013

Convenient location to LHR”

Spacious car park, Hoppa bus service, Car Rental service

The buffet breakfast is really good with different varieties. The coffee shop, bar area and lounge have a nice environment with very good service. The car park is spacious with car rental company in the hotel area. I would recommend Sheraton Heathrow to travellers.

Reviewed September 13, 2013

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10.0
Exceptional
Nancy from United States
Couple
Classic, Guest room, 2 Twin/Single Bed(s)
Stayed 1 night in February 2019

Close to Heathrow”

This hotel is close to Heathrow and has a Thrifty Car rental next door. The hotel is well maintained and the rooms are clean and comfortable. Restaurant food is good. This hotel is great for travelers

Reviewed February 26, 2019

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6.7
Good
Innes from New Zealand
Couple
Double Classic
Stayed 2 nights in August 2013

Great base for a few days”

Close to Heathrow terminals, Easy access to central London, Quiet Rooms

After a long international flight the Sheraton Heathrow was a perfect place to have a couple of days to recover before going further afield. There was no problem with a very early check-in and it's proximity to all Heathrow terminals and the London Underground made it a great base for a couple of days. There's not much around the hotel of interest, but free public buses to and from the terminals make it easy to get to the Underground and central London for a bit of sightseeing.

Reviewed August 26, 2013

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7.7
Very good
sonja from Australia
Solo traveler
Classic Double or Twin Room
Stayed 1 night in May 2014

Better than average for the price paid”

Attentive staff, comfortable bed, car rental on site.

Staff were brilliant but no matter how often and how many different numbers I called, no one answered the phone calls to front reception or consierge for a wake up call. The rooms are decent, the hallways show their age and reminded me slightly of 'The Shining' and the ancient smell of years old nicotine still permeate even though this is a non smoking hotel. The restaurant was very pleasant but the prices an absolute rip off, costing more then the room - just for one person. For the price and convenience to Heathrow, well worth the £60, but I would baulk at any higher a price and would probably stay elsewhere next time.

Reviewed May 25, 2014

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8.7
Excellent
John from Australia
Couple
Classic Double or Twin Room
Stayed 1 night in August 2014

Living up to the Sheraton standard. ”

Beautiful Entrance, great lounge area & excellent service

We had a stop over in London and need a place to rest for the night. The hotel was clean,comfortable and convinience to the Airport. The only down side to this hotel is everything is $$. £15-wifi, £3- games or movies on the tv. But there is free gym. Overall its a good stay n value for money. ( there is wifi @ d lounge area but its snail pace.) i wonder the £15 is any faster . Lol

Reviewed August 13, 2014

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10.0
Exceptional
Ian from Thailand
Solo traveler
Stayed 1 night in July 2017

Convenient”

Lots of hotels sound Heathrow but I choose this one because it offers everything you need. Used it for quite a few years now....

Reviewed July 18, 2017

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6.0
Norman from Canada
Business traveler
Stayed 1 night in August 2008

Oaky At the Right Price”

The Sheraton Heathrow has many of the features you would expect from a four star hotel - very comfortable bed, great shower, standard room amenities and a decent size room for London.
The hotel was unresponsive to issues with the room - door always got badly stuck in the door jamb, four electrical plugs did not work and the Internet signal was weak. I did not find the hotel overall to be the standards of the Sheraton and the Starwood Perferred Guest affinity program.

The hotel is a very good deal for London (about $100.00 Canadian dollars) on the weekends but I would not pay the weekly rates if I was to stay there again. I chose to stay there to get away from the high prices and lower quality in downtown London. The downside of that is the travel time to the city centre which was about 75 minutes with bus and subway. There are a few things to be careful about. The bathtubs have very high sides so I don't know how a short person or someone with less flexiably, possibly an elderly person, could get in without putting themselves in a dangerous position. The Internet was outrageously expensive so we started going to a small restuarant nearby. While the staff was friendly and courteous, I was not offered any of the considerations of a Starwood Preferred Guest. Even when I asked, there was never anything forthcoming. It was very different than the many Sheratons I stayed in within Asia where things were offered, based on availability.

Reviewed September 09, 2008

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5.3
Kok from Malaysia
Couple
Double Hot Deal
Stayed 3 nights in May 2013

Bad bed, bad bad pillows”

Attractive rates, near to Heathrow T4&T5, Hoppa Bus service availability

My wife and I recently took a vacation to London. We chose to stay at the Sheraton Heathrow because of the attractive rates and location (near to T4 and T5), and some positive reviews I had read online. We both liked the restaurant at your hotel, and the location was perfect for commuting to/from T4 and T5 respective via Hoppa bus services which ran for every 10-15 minutes and it stops right in front of the hotel doorstep. However, we were very disappointed in the cleanliness of our room. We found hair on the bathroom floor when we arrived. In addition, the floor carpet had crumbs and stains. On our second day, when we returned, we noticed that the beds had been made but leftover food we had the night before, had not been disposed. The mattress seems to lost it's springy feel and the 2 pillows ( yes! only 2 pillows instead of standard 4) was tooooo softy to support a good night sleep. The hotel lobby had been updated and now, please do something with the room.

Reviewed June 11, 2013

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8.0
Excellent
John from New Zealand
Business traveler
Classic, Guest room, 1 Queen
Stayed 1 night in June 2019

VERY HANDY,”

Really handy to Heathrow, with shuttle bus, or free pickup if you rent a car from Dollar Thrifty (who are on hotel premises). Good Bar, and Restaurant. Rooms quiet. Clean. Staff can be a little unresponsive.

Reviewed June 26, 2019

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9.3
Exceptional
Kornelia from Germany
Business traveler
Twin Classic
Stayed 1 night in June 2013

really close to terminal 5”

closeness to airport, reliable wakeup call, helpful staff

My flight was at 7am so it was critical to get up on time and off to the airport. They have an automatic wakeup call which is followed by a personal call a few minutes later. There is a bus stop (for the red bus line 350) right across the street and it is only 4 minutes to terminal 5 and the trip is free. First bus at about 4am. Unless you have loads of luggage, no need to take a taxi or shuttle bus. Other than that, the hotel was up to the standard of this chain, I had a room with a view of a rapeseed field in bloom and heard no airplane noise whatsoever.

Reviewed June 05, 2013

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8.3
Excellent
Antony from New Zealand
Couple
Stayed 1 night in August 2012

Handy to Heathrow”

Close to the airport. Prompt room service. Free wifi for 45 minutes

One night stay. Stayed here before because it is close to Heathrow and always seems to be the best value for money when looking for a room online.

Reviewed September 05, 2012

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8.3
Excellent
sonja from Australia
Solo traveler
Classic Double or Twin Room
Stayed 1 night in May 2014

Comfortable and close to airport”

Location, bar and lounge

This is a great hotel airport for its price range, one night is the most you would want to spend here. Though the common areas have been updated really well the corridors and bathrooms are very dated now. They is a damp smell along all the corridors. The staff are superb. The food good but ridiculously overpriced. There is car rental on site which is a great bonus about this airport hotel.

Reviewed June 13, 2014

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8.0
Excellent
john from United Kingdom
Couple
Club King Bed
Stayed 1 night in May 2013

very convenient for terminal 5 heathrow ”

convenience, good value for price, helpful staff

THe hotel does what it says on the tin it was a convenient stoppover linking in flights between Uk and international . We would not recommend it for use as a visitors hotel to London, it is just very good for airport usage.

Reviewed May 26, 2013

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8.3
Excellent
thamir from United Kingdom
Solo traveler
Double Hot Deal
Stayed 1 night in June 2013

excellent hotel near Heathrow airport”

breakfast, large room and close to heathrow airport

this is an excellent place to stay even if you would like to stay in london. it takes 45 minutes to reacg city and save lots and lots of money from the expensive lodin city hotels

Reviewed October 11, 2013

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8.7
Excellent
kevin from United Kingdom
Couple
Classic Double or Twin Room
Stayed 2 nights in May 2014

clean , frendly , good location”

as above

we enjoyed are stay at the sheraton . everything was very good.would stay again in the future.

Reviewed May 12, 2014

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6.3
Good
SEON from South Korea
Solo traveler
Stayed 1 night in December 2012

Don't be fooled by the pictures..”

Professional staff

Don't be fooled by the pictures.. I expected more from Sheraton but then again this is only an airport. The price is a bit high since the hotel is pretty old looking. The hotel room itself is pretty roomy and the bathroom is clean. Just don't go with high expectations. There is no free shuttle to the hotel which was a huge disappointment since that's what ppl use this hotel for.

Reviewed December 26, 2012

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6.3
Good
Rajendran from Malaysia
Couple
Twin Hot Deal
Stayed 1 night in June 2013

It was suitable for an overnight stay.”

Convenience, car rental office in premises and rate inclusive of breakfast

Our expectation wa that of a typical hotel located near the airport with minimum fuss. The breakfast included in the rate was liimited to a cold buffet. The room overlooked the garbage disposal area and car park and it was a typical hotel room with minimum amenities. Check in and out was fast. We chose this hotel simply because owe wanted to rent a car for our holiday and f the car rental office located in the premises and our evening arrival into Heathrow.

Reviewed July 01, 2013

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7.3
Very good
Samyra from United Kingdom
Couple
Classic Double or Twin Room
Stayed 1 night in February 2015

clean but not up to date ”

Rooms where clean, 24 hour reception , helpful staff

Considering it is the Sheraton the rooms have very old TV's, parking was completely full once I arrived but the staff allowed me to park somewhere else. They charge 13.50 for parking. On arrival they take 50 pound from your account to put on hold until you check out. So make sure you have a card on you that doesn't get declined.

Reviewed February 20, 2015

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