Exterior view, Chatrium Niseko in Niseko
Chatrium Niseko
Restaurant, Chatrium Niseko in Niseko
Chatrium Niseko
Restaurant, Chatrium Niseko in Niseko
3-Bedroom Annupuri Mountain View Room - Shared lounge/TV area, Chatrium Niseko in Niseko
Chatrium Niseko

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557 reviews

557 reviews

Location 9.3
Service 9.3
Cleanliness 9.2
Facilities 8.7
Value for money 8.6
See map


Location rating score

Exceptional location
Exceptional for walking
Walkable places
NOASC Adventure Tours
150 m
Boot Solutions Niseko
230 m
Alpen Ridge
300 m
300 m
Ace Family Pair
360 m
Closest landmarks
Niseko Physio
140 m
Asia Physio
490 m
Go Sno Ski School
570 m
Hirafu Gondola
600 m
Go Snow
610 m

Chatrium Niseko

Shiki Niseko,1-jo 3-chome 2-3, Niseko Hirafu, Kutchan, Niseko, Japan, 044-0080 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kutchan part of Niseko, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Teuchi-Soba Ichimura. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.


Hygiene Plus

Sparkling clean

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!


Airport transfer

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center



Your dates are popular among travelersUsers are booking a place in Niseko every 13 minutes on Agoda.com
Value for money8.6
Distance to city center0.5 km
Location rating9.3
Nearest airportOkadama Airport (OKD)
Distance to airport61.7 km

Rooms available at Chatrium Niseko

2-Bedroom Suite with Twin Bed
  • Room size: 81 m²/872 ft²
  • City view
  • 2 single beds & 2 single be...
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2 Bedroom Suite
  • Room size: 81 m²/872 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
3-Bedroom Annupuri Mountain View Room
  • Room size: 146 m²/1572 ft²
  • Mountain view
  • 1 king bed & 1 king bed & 2...
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2 Bedroom Suite Mt Yotei View Twin Bed
  • Room size: 77 m²/829 ft²
  • Mountain view
  • 2 single beds & 2 single be...
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2 Bedroom Suite Twin Bed
  • Room size: 81 m²/872 ft²
  • Outdoor view
  • 2 single beds & 2 single be...
Enter dates to see prices
3-Bedroom Yotei Mountain View Room
  • Room size: 146 m²/1572 ft²
  • Mountain view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
2 Bedroom Suite Annupuri View Twin Bed
  • Room size: 78 m²/840 ft²
  • Mountain view
  • 2 single beds & 2 single be...
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2-Bedroom Annupuri Mountain View Room
  • Room size: 78 m²/840 ft²
  • Mountain view
  • 1 king bed & 2 single beds
Enter dates to see prices
■ 2LDK ■ Spacious 77 square meter 2 bedroom with living room and kitchen area (single x 2, ki...
    Enter dates to see prices
    2-Bedroom Yotei Mountain View King Suite
    • Room size: 77 m²/829 ft²
    • Mountain view
    • 1 king bed & 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What sort of non-water sports and outdoor activities are available at Chatrium Niseko?

    Chatrium Niseko offers a list of non-water sport and outdoor activities such as bicycle rental, hiking trails, and skiing for sport lovers to enjoy while staying here.

    Does Chatrium Niseko have a fitness center?

    Chatrium Niseko features free 24-hour fitness center that is suitably located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

    What interesting attractions are nearby Chatrium Niseko that are in walking distance?

    While staying at Chatrium Niseko, start off your getaway by discovering the nearest points of interest that are within walking distance to the property which include NOASC Adventure Tours, Boot Solutions Niseko, and Alpen Ridge.

    What bars are nearby Chatrium Niseko?

    While lodging at Chatrium Niseko, delight in your evening or night out at Blo*Blo Gyoza Bar to make the most out of your nightlife.

    What do guests love most about Chatrium Niseko?

    Past guests that stayed at Chatrium Niseko have given this property a rating of 9.339 for its exceptional location as the main highlight for their stay.

    What is the verified guest review consensus about Chatrium Niseko's wellness amenities?

    100.0% of our verified visitor testimonials have given a positive appraisal and remarks about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Chatrium Niseko down in the review section.

    What is the typical rating that past Solo travelers' have given to Chatrium Niseko?

    Verified solo travelers that have stayed at this property have given Chatrium Niseko an average rating of 8.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Business travelers' have given to Chatrium Niseko?

    Past business travelers that have stayed at this property have given Chatrium Niseko an average rating of 8.3. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Couples' have given to Chatrium Niseko?

    Past couple travelers that have stayed at this property have given Chatrium Niseko an average rating of 8.8. You can look up on more detailed customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

    What do local travelers think about Chatrium Niseko?

    Past local visitors that have stayed at this property have given Chatrium Niseko an average rating of 9.1. You can look up on more in depth customer reviews, and responses for this property down in the review section.

    More about Chatrium Niseko

    More about Chatrium Niseko

    Experience Luxury and Convenience at Chatrium Niseko

    Welcome to Chatrium Niseko, a 5-star hotel nestled in the picturesque town of Niseko, Japan. With its stunning design, impeccable service, and prime location, this hotel offers an unforgettable experience for both leisure and business travelers. From the moment you step foot into the elegant lobby, you'll be captivated by the hotel's sophisticated ambiance and warm hospitality. Chatrium Niseko boasts a total of 72 luxurious rooms, ensuring a comfortable and exclusive stay for every guest. Each room is thoughtfully designed with modern amenities, stylish furnishings, and breathtaking views of the surrounding natural beauty. Whether you choose a cozy Deluxe Room or indulge in the spaciousness of a Suite, you can expect nothing but the utmost comfort and tranquility throughout your stay. Conveniently located just 0.5 km from the city center, Chatrium Niseko provides easy access to the vibrant attractions, charming shops, and delectable dining options that Niseko has to offer. Additionally, the hotel is a mere 115 minutes away from the airport, allowing for a seamless journey to and from your destination. Check-in at Chatrium Niseko begins at 03:00 PM, ensuring that you have ample time to settle in and make yourself at home. When it's time to bid farewell to this enchanting retreat, check-out is until 10:00 AM. The hotel's commitment to efficiency and convenience extends to its child policy as well. Children between the ages of 6 to 11 can stay free of charge, making it an ideal choice for families seeking a memorable vacation. Built in 2012 and last renovated in 2020, Chatrium Niseko combines contemporary design with traditional Japanese elements, creating a harmonious blend of elegance and authenticity. From the moment you arrive until the moment you depart, every aspect of your stay at Chatrium Niseko is designed to exceed your expectations and create lasting memories. Whether you're seeking a tranquil retreat or an adventure-packed getaway, this hotel is the perfect choice for a truly remarkable experience in Niseko.

    Unwind and Indulge in Chatrium Niseko's Entertainment Facilities

    At Chatrium Niseko, guests can enjoy a plethora of entertainment facilities that are designed to enhance their stay and create unforgettable memories. The hotel boasts an array of shops, including a gift and souvenir shop, where guests can browse and purchase unique local crafts, clothing, and mementos to take home as a reminder of their time in Niseko. Whether you are looking for a special gift for a loved one or simply want to treat yourself, the shop at Chatrium Niseko offers a delightful selection of items to choose from. After a day of exploring the beautiful surroundings, guests can unwind and socialize at the hotel's bar, which provides a cozy and inviting atmosphere. The bar offers a wide range of beverages, including signature cocktails, fine wines, and refreshing beers, ensuring that there is something to satisfy every palate. Whether you prefer to relax with a drink in hand or engage in lively conversations with fellow travelers, the bar at Chatrium Niseko is the perfect spot to unwind and enjoy the evening. With its diverse entertainment facilities, Chatrium Niseko goes above and beyond to ensure that guests have a memorable and enjoyable stay. From the charming gift shop to the inviting bar, this hotel offers a range of options to suit every interest and preference. Whether you are seeking a unique souvenir or a place to relax and socialize, Chatrium Niseko has you covered.

    Unleash Your Inner Athlete at Chatrium Niseko's Premier Sports Facilities

    At Chatrium Niseko, your active lifestyle is fully catered to with an impressive range of sports facilities. Whether you're a golf enthusiast, fitness fanatic, fishing aficionado, or a winter sports lover, this hotel has something for everyone. For golf enthusiasts, the hotel boasts a stunning on-site golf course, where you can enjoy a challenging round of golf while surrounded by breathtaking mountain views. The well-maintained fairways and greens provide the perfect setting for a memorable game. Fitness enthusiasts will be delighted to discover not one, but two fitness centers at Chatrium Niseko. The free fitness center is open 24 hours a day, allowing you to work out at your convenience. Additionally, the hotel offers ski equipment rentals and ski lessons, perfect for those looking to hit the slopes during the winter season. If you prefer outdoor activities, Chatrium Niseko has you covered as well. From fishing in nearby lakes to exploring scenic hiking trails, there's no shortage of adventure to be had. You can also try your hand at canoeing, a thrilling water sport that allows you to navigate the stunning waterways of Niseko. No matter your sporting preference, Chatrium Niseko ensures that you have access to top-notch facilities and activities to keep you entertained and active throughout your stay. So, pack your gear and get ready to embark on an unforgettable sports-filled getaway at Chatrium Niseko in Niseko, Japan.

    Convenience at its Finest: Chatrium Niseko's Top-Notch Facilities

    At Chatrium Niseko, convenience is a top priority. The hotel offers a range of facilities to ensure a hassle-free and enjoyable stay for all guests. With services like a laundry service and laundromat, you can keep your wardrobe fresh and clean throughout your stay. Safety deposit boxes are available to store your valuable belongings securely, giving you peace of mind during your travels. The dedicated concierge team is always ready to assist with any requests or inquiries you may have, ensuring that you have a seamless experience during your stay. Stay connected with complimentary Wi-Fi in public areas and in all rooms, allowing you to easily stay in touch with loved ones or catch up on work. For smokers, there is a designated smoking area available. Additionally, Chatrium Niseko offers luggage storage facilities, making it convenient for guests who arrive early or have late departures. Whether you want to explore the local area or relax in the hotel's surroundings, these facilities ensure that your belongings are safely stored. With Chatrium Niseko's commitment to convenience, you can truly relax and enjoy your stay without any worries.

    Convenient Transport Facilities at Chatrium Niseko

    At Chatrium Niseko, we understand the importance of seamless travel experiences. That's why we offer a range of transport facilities to ensure your journey is as convenient as possible. Our airport transfer service allows you to arrive at the hotel hassle-free, with our friendly and professional staff ready to greet you upon arrival. For those traveling by car, we provide a car park onsite, so you can easily park your vehicle and explore the scenic surroundings of Niseko at your own pace. Best of all, our car park is free of charge, saving you the hassle of finding parking elsewhere. Additionally, if you prefer to travel by taxi, our dedicated taxi service is available to assist you with your transportation needs. Whether you choose to drive yourself or rely on our transport services, Chatrium Niseko ensures a stress-free and enjoyable stay.

    Exquisite Dining at Chatrium Niseko

    Indulge in a culinary journey at Chatrium Niseko, where an array of dining facilities awaits to tantalize your taste buds. Start your day with a visit to the cozy coffee shop, where the aroma of freshly brewed coffee fills the air. Savor a selection of gourmet pastries and light bites, perfect for a quick breakfast or a mid-day pick-me-up. The coffee shop also offers a range of specialty coffees and teas, ensuring that every sip is a delight to the senses. For a more formal dining experience, head to the elegant restaurant at Chatrium Niseko. This sophisticated venue offers a diverse menu inspired by both local and international cuisines. Feast on delectable dishes crafted with the finest ingredients, expertly prepared by the talented chefs. Whether you're in the mood for a succulent steak, a flavorful seafood dish, or a vegetarian delight, the restaurant has something to satisfy every palate. The elegant ambiance and impeccable service further enhance your dining experience, making it a truly memorable occasion.

    Luxurious and Spacious Rooms at Chatrium Niseko

    Experience ultimate comfort and luxury at Chatrium Niseko with a wide range of room options to suit every traveler's needs. From the elegant 1-Bedroom King Suite to the spacious 3-Bedroom Yotei Mountain View Room, each accommodation offers a unique and unforgettable stay. Indulge in the lavishness of the 1-Bedroom King Suite, featuring a generous 59 square meters of space and a comfortable King Bed. For those traveling with a companion, the 1-Bedroom Twin Suite offers the same size and amenities but with two Single Beds. Families or larger groups can opt for the 2-Bedroom Suite, boasting 81 square meters and a combination of a King Bed and two Single Beds. By booking your stay at Chatrium Niseko through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the best value for your money. With Agoda's user-friendly platform, you can easily browse through the different room options, compare prices, and make a secure reservation in just a few clicks. Take advantage of the convenience and affordability that Agoda offers and make your dream stay at Chatrium Niseko a reality.

    Discover the Charming Town of Kutchan in Niseko

    Nestled in the heart of Niseko, Japan, Chatrium Niseko offers guests the perfect opportunity to explore the charming town of Kutchan. Known for its picturesque landscapes and world-class skiing, Kutchan is a haven for outdoor enthusiasts and nature lovers. With its close proximity to Mount Yotei, often referred to as the 'Mount Fuji of Hokkaido,' visitors can enjoy breathtaking views and thrilling adventures throughout the year. In addition to its natural beauty, Kutchan also boasts a vibrant culinary scene. Food enthusiasts will be delighted by the town's array of dining options, ranging from traditional Japanese cuisine to international flavors. Whether you're craving fresh seafood, hearty ramen, or mouthwatering sushi, Kutchan has something to satisfy every palate. Don't forget to explore the local markets and sample some of the region's famous produce, such as Hokkaido potatoes and corn. Beyond its natural and culinary attractions, Kutchan also offers a glimpse into Japanese culture and history. Take a stroll through the town's streets and discover charming shops selling traditional crafts and souvenirs. Visit the local museums to learn about the area's rich heritage and immerse yourself in the fascinating stories of the past. With its warm and welcoming atmosphere, Kutchan is the perfect destination for those seeking a blend of adventure, culture, and relaxation.

    Traveling to Chatrium Niseko: A Seamless Journey from the Airport

    Nestled amidst the picturesque landscapes of Niseko, Japan, Chatrium Niseko offers a tranquil retreat for travelers seeking a perfect blend of luxury and natural beauty. Getting to this enchanting destination is a breeze, thanks to its convenient proximity to several airports. For international travelers, the most common airport to fly into is New Chitose Airport (CTS) in Sapporo, which is approximately 110 kilometers away from Chatrium Niseko. From the airport, you have several options to reach the hotel. The most convenient and hassle-free way is to book a private transfer in advance. This ensures a seamless journey, with a professional driver waiting to whisk you away to the hotel in a comfortable vehicle. Alternatively, for those looking for a more budget-friendly option, public transportation is readily available. From New Chitose Airport, you can take a direct bus to Niseko, which usually takes around 2 to 3 hours, depending on traffic conditions. Once you arrive at the Niseko Bus Terminal, Chatrium Niseko is just a short taxi ride away. Another option is to take a train from New Chitose Airport to Kutchan Station, which is the nearest train station to Chatrium Niseko. The train journey offers scenic views of the Hokkaido countryside and takes approximately 2 hours. From Kutchan Station, you can easily catch a taxi or arrange for a hotel pick-up to reach Chatrium Niseko. No matter which route you choose, the journey to Chatrium Niseko promises to be a delightful experience, allowing you to soak in the beauty of Niseko's landscapes along the way. So sit back, relax, and get ready to embark on an unforgettable adventure at Chatrium Niseko.

    Discover the Natural Beauty and Exciting Adventures near Chatrium Niseko

    Nestled in the picturesque town of Niseko, Japan, Chatrium Niseko offers a prime location surrounded by stunning natural landmarks and thrilling attractions. Just a short distance away, you'll find Hangetsu Lake, a serene and tranquil spot perfect for a leisurely stroll or a peaceful picnic. Immerse yourself in the breathtaking beauty of the lake's crystal-clear waters and the surrounding lush greenery. For adventure seekers, Niseko Mountain Resort Grand Hirafu Ski Area is a must-visit attraction. Just a stone's throw away from the hotel, this renowned ski resort offers an array of exhilarating winter activities. From skiing and snowboarding to snowshoeing and snowmobiling, there's something for everyone to enjoy. Feel the rush of adrenaline as you glide down the powdery slopes and take in the breathtaking views of the snow-capped mountains. After a day of exploring, head over to Kutchan Natural History Museum to delve into the rich cultural and natural history of the region. Learn about the indigenous flora and fauna, as well as the fascinating geological formations that make Niseko a unique destination. Additionally, the nearby Good Sports Niseko Shop and Vacation Niseko provide convenient options for renting equipment and organizing outdoor excursions. Whether you're seeking tranquility amidst nature or thrilling adventures on the slopes, Chatrium Niseko's surrounding landmarks and attractions offer an unforgettable experience for all guests.

    Convenient Public Transport Stations near Chatrium Niseko

    Chatrium Niseko is ideally located near two major public transport stations, making it a convenient choice for travelers looking to explore the beautiful Niseko region. The first station, Hirafu Train Station, is just a short distance away from the hotel. This train station provides easy access to various destinations in Hokkaido, allowing guests to conveniently explore nearby cities and towns. Whether you're planning a day trip to Sapporo or want to visit the charming town of Otaru, the Hirafu Train Station is the perfect starting point for your adventures. Another nearby public transport station is Kutchan Station, located just a few minutes away from Chatrium Niseko. This station serves as a hub for buses and trains, providing excellent connectivity to different parts of Niseko and beyond. From Kutchan Station, guests can easily access popular ski resorts, hot springs, and other attractions in the area. Whether you're a ski enthusiast looking to hit the slopes or want to immerse yourself in the relaxing atmosphere of a traditional Japanese onsen, Kutchan Station offers convenient transportation options to fulfill your travel desires. With the Hirafu Train Station and Kutchan Station in close proximity, guests at Chatrium Niseko can enjoy seamless travel experiences and explore the stunning surroundings of Niseko with ease. Whether you're planning to visit nearby cities, indulge in outdoor activities, or simply soak in the natural beauty of the region, these public transport stations provide the perfect starting point for your Niseko adventures.

    Gastronomic Delights at Chatrium Niseko

    Indulge in a culinary adventure right at your doorstep with an array of fantastic dining options near Chatrium Niseko. Start your day with a traditional Japanese breakfast at Teuchi-Soba Ichimura, where you can savor freshly made soba noodles. For a cozy evening, head to Bar Gyu+, a stylish bar that offers a wide selection of cocktails and premium whiskeys. Craving some authentic Japanese cuisine? Nokanosobaya Yoteizan is the perfect spot, serving up delectable dishes like tempura and sushi. Pizza lovers will be delighted by the mouthwatering creations at Niseko Pizza, while ramen enthusiasts can satisfy their cravings at Sapporo ramen Daishin Niseko branch or Tozanken Ramen. For a taste of Swiss cuisine, Graubunden offers a menu filled with hearty dishes like fondue and raclette. Tsubaratsubara is a must-visit for those seeking traditional Japanese izakaya fare, while Green Farm Deli Cafe serves up healthy and organic dishes made with locally sourced ingredients. Seafood lovers shouldn't miss Ezo Seafoods FRESH, a seafood market and restaurant that offers the freshest catches of the day. With such a diverse range of dining options, Chatrium Niseko ensures that every palate is catered to, making your stay a truly gastronomic experience.

    Shop 'til You Drop at Chatrium Niseko

    Located in the heart of Niseko, Chatrium Niseko offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Boot Solutions Niseko, a haven for ski and snowboard enthusiasts. Here, you can browse through a wide range of top-quality boots, bindings, and accessories, ensuring you're fully equipped for your snow adventures. Whether you're a seasoned pro or a beginner, the knowledgeable staff at Boot Solutions Niseko will help you find the perfect gear to enhance your skiing or snowboarding experience. After a day on the slopes, head over to Ruhiel, a trendy boutique that showcases a curated selection of stylish winter wear. From cozy sweaters and jackets to fashionable accessories, Ruhiel has everything you need to stay warm and look fabulous during your stay in Niseko. With these fantastic shopping landmarks just steps away from Chatrium Niseko, you can indulge in retail therapy and bring home some unique souvenirs to remember your unforgettable winter getaway.

    Affordable Luxury at Chatrium Niseko

    Escape to the enchanting winter wonderland of Niseko, Japan, without breaking the bank at Chatrium Niseko. With an average room price of just $210, this luxurious hotel offers exceptional value for money compared to the average price of $220 for a hotel room in Niseko. At Chatrium Niseko, guests can indulge in the perfect blend of comfort, style, and affordability. Each thoughtfully designed room features modern amenities and breathtaking views of the surrounding snow-capped mountains. Whether you're a ski enthusiast or simply seeking a tranquil retreat, Chatrium Niseko provides an ideal base for your Niseko adventure. Experience the warmth of Japanese hospitality without compromising on quality or price. Book your stay at Chatrium Niseko today and discover why it's the preferred choice for savvy travelers seeking affordable luxury in Niseko.

    Excellent Staff and Spacious Rooms with Great Views

    Chatrium Niseko in Niseko, Japan has garnered rave reviews from its guests, with many praising the excellent staff and spacious rooms with great views. The friendly and accommodating staff go above and beyond to ensure a comfortable and enjoyable stay, making guests feel welcome from the moment they arrive. The rooms are new, spacious, and offer stunning views of the snow-covered fields outdoors, creating a serene and picturesque atmosphere. Whether you're a solo traveler or a couple, this hotel is highly recommended for its warm hospitality and cozy accommodations.

    Exceptional Customer Ratings at Chatrium Niseko

    Chatrium Niseko in Niseko, Japan, has consistently received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.1, it is evident that guests have been thoroughly satisfied with their experience at this hotel. One aspect that stands out in the customer reviews is the exceptional value provided by Chatrium Niseko. With a rating of 8.8 for value, guests have praised the hotel for offering affordable rates without compromising on quality. Whether it is the spacious and well-appointed rooms, the range of amenities, or the attentive service, guests feel that they get excellent value for their money at this hotel. Additionally, Chatrium Niseko has received high ratings for its facilities and cleanliness, with scores of 8.7 and 9.2 respectively. Guests have raved about the modern and well-maintained facilities available, including a fitness center, spa, and on-site dining options. The hotel's commitment to cleanliness has also been highly appreciated, with guests noting the spotless condition of their rooms and common areas. The hotel's prime location in Niseko has garnered a remarkable rating of 9.4. Situated in the heart of this renowned ski resort, guests have easy access to the slopes, as well as a range of dining, shopping, and entertainment options. The staff performance at Chatrium Niseko has also been consistently praised, with a rating of 9.2. Guests have commended the friendly and professional staff who go above and beyond to ensure a memorable stay. With exceptional customer ratings across the board, Chatrium Niseko is a hotel that truly exceeds expectations. From its outstanding value and top-notch facilities to its pristine cleanliness and excellent location, this hotel offers a truly exceptional experience for travelers visiting Niseko, Japan.

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    Amenities and facilities



    Languages spoken
    • English
    • Chinese [Mandarin]
    • Japanese
    • Thai
    • Bicycles
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Canoeing
    • Fishing
    • Fitness center
    • Hiking
    • Public bath
    • Skiing
    • Ski lessons
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    Dining, drinking, and snacking
    • Bar
    • Bottle of water
    • Coffee shop
    • Kitchen
    • Restaurants
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Elevator
    • Gift/souvenir shop
    • Heating in public area
    • Invoice provided
    • Laundromat
    • Laundry service
    • Lockers
    • Luggage storage
    • Safety deposit boxes
    • Shops
    • Ski service
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    Land sports
    • Golf course (within 3 km)
    • CCTV in common areas
    • CCTV outside property
    • Fire extinguisher
    • Litter boxes
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [on-site]
    • Taxi service
    Sports equipment rental
    • Bicycle rental
    • Ski equipment rentals
    Available in all rooms
    • Blackout curtains
    • Coffee/tea maker
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • Heating
    • In-room safe box
    • Microwave
    • Mini bar
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Shower
    • Wi-Fi [free]


    Shiki Niseko,1-jo 3-chome 2-3, Niseko Hirafu, Kutchan, Niseko, Japan, 044-0080


    • Okadama Airport (OKD)
      61.7 km
    • New Chitose Airport (CTS)
      80.7 km
    Public transportation
    • Hirafu Train Station
      1.9 km
    • Niseko Station
      6.0 km
    Hospital or clinic
    • Niseko Physio
      140 m
    Convenience store
    • Seicomart
      140 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    • Child policy
      - Child aged 0-6 years old: Free. Sharing parent or guardian’s room in a complimentary baby cot. (Available upon request. No meal is included)
      - Child aged 7-11 years old: JPY 3,920 net/person/night sharing parent or guardian’s room with one extra bed. (Available upon request. No meal is included)
      - Child aged 12 years & above: JPY 7,840 net/person/night, sharing parent or guardian’s room with one extra bed.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    • Check-in from15:00
    • Check-in until22:00
    • Check-out from07:00
    • Check-out until10:00
    • Reception open until22:00
    Getting around
    • Airport transfer fee35000 JPY
    • Distance from city center0.5 km
    • Travel time to airport (minutes)115
    The property
    • License Id / Local Tax ID/ Entity Name6010403017329
    • Non-smoking rooms/floorsno
    • Number of floors6
    • Number of rooms 72
    • Room voltage100
    • Year property opened2012
    • Most recent renovation2020

    Reviews of Chatrium Niseko from real guests

    Value for money8.6
    High score for Niseko
    9+ Exceptional (69)
    8-9 Excellent (12)
    7-8 Very Good (7)
    6-7 Good (1)
    <6 Below Expectation (5)
    Guest Type
    Room Type

    Show reviews that mention 

    Showing 94 verified guest comments
    Blake from Hong Kong SAR, China
    1-Bedroom King Suite
    Stayed 2 nights in March 2023

    Fantastic location in Grand Hirafu”

    The hotel is clean, rooms are spacious and comfortable, and the location is unbeatable in Grand Hirafu. Just a short walk to both ski lifts and surrounded by many amazing restaurants and bars. The Michelin rated restaurant Kamimura is in the lobby of this hotel and their sister restaurant The Kitchen is here as well.

    Reviewed March 17, 2023

    Dear Blake-san, Thank you very much for staying at Chatrium Niseko Japan, and we are glad to know that you enjoyed your stay with us. We also appreciate for your good comments on our service and restaurants. We look forward to welcoming you back at Chatrium Niseko Japan in the near future! Remarkably yours, Takaya Maekawa General Manager

    Responded March 17, 2023
    Chatrium Niseko
    Tan from Singapore
    Stayed 3 nights in March 2023

    Totally recommended”

    Good location and good service provided my stuff. The hotel is located just 2 to 3 min drive from the Hirafu welcome center. They provide free shuttle service to and from the hotel from 8am to 8pm, and to the ski chair, gondola as well as the welcome center. But do take note they are not as responsive on their app but are very fast once u call them. Theres a cafe which provide good coffee and food just outside the hotel. Overall a good experience staying here.

    Reviewed March 21, 2023

    Dear Valued Guest, Thank you for taking the time to complete online guest satisfaction survey following your recent stay with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Chatrium Niseko in the near future for another remarkable experience. Yours sincerely, Sahapol Ladda

    Responded April 12, 2023
    Chatrium Niseko
    TEH from Malaysia
    1-Bedroom Annupuri Mountain View King Suite
    Stayed 2 nights in December 2022

    Great location ”

    I have my pleasant stay at Chatrium Niseko. Their room is big and kitchen equipment is completely ready for use. Nearby the hotel have Lawson and Seico Mart. And few famous restaurants. Definitely have to queue during lunch and dinner time. There is a bus station just 3min walk from the hotel. You may travel to Kutchan station / Hanazono at here. From airport to Chatrium Niseko, we are advice to take White liner / Resort Liner bus services. You may get all the details from the official webpage. Once you confirm you ride. You have to email to hotel and let them arrange a complementary pick up at Hirafu Welcome Center .

    Reviewed December 25, 2022

    Dear TEH-san, Thank you very much for staying at Chatrium Niseko Japan, and we are happy to know that you enjoyed your stay with us. We also appreciate for your detailed feedback on our service and are also happy with good comments from you. Thank you again for staying with us, and we look forward to welcoming you back at Chatrium Niseko Japan! Remarkably yours, Takaya Maekawa General Manager

    Responded December 26, 2022
    Chatrium Niseko
    Stephanie from Singapore
    Family with young children
    2 Bedroom Suite
    Stayed 7 nights in January 2023

    Excellent location in the heart of upper Hirafu”

    Spent a week skiing in Niseko. Great location for restaurants and so convenient to have Green Kitchen downstairs, esp since we have young children. The shuttle service was perfect whilst we were there, we used the app to communicate whenever we needed the car and were picked up quickly. The driver was so friendly and helpful with our gear and kids. Rooms are spacious and well designed. Wish we had daily housekeeping and probably should have been communicated at time of booking.

    Reviewed February 04, 2023

    Dear Stephanie-san, Thank you very much for staying at Chatrium Niseko Japan, and we are glad to know that you enjoyed your stay with us. We also appreciate for your detailed feedback on our service and are also happy with good comments from you. We look forward to welcoming you back at Chatrium Niseko Japan! Remarkably yours, Takaya Maekawa General Manager

    Responded February 08, 2023
    Chatrium Niseko
    Kristen from Japan
    Stayed 5 nights in February 2022

    When in Niseko, you must stay here!!!”

    Upon arrival, the extremely friendly staff helped us find the free parking garage. Then, they helped us load all of our luggage on to a cart and took it up to the lobby. At check-in, we received a free upgrade from a studio to a one-bedroom with two bathrooms and a large kitchen/dining/living area. The apartment was very modern and clean. The kitchen had all of the necessities. Down stairs, there is a wonderful cafe called Green Farm. It serves breakfast and lunch (eat-in or take away) with excellent coffee. There are many other great restaurants within a 5-10 minute walk. Chatrium also has a locker room for all of your snow gear, heated racks for drying your boots, and a free shuttle to Grand Hirafu (although you can walk in 10-15 minutes). Also, the bus stop for the shuttle between all 4 Niseko United Resorts is just out the front door and down the street about a half a block. On our last evening, we asked the staff (who speak excellent English) if we could stay an extra night. Not only did they give us a reasonable rate, but they were willing to help us change our reservation for the ferry! We would definitely stay here again!!

    Reviewed March 03, 2022

    Dear Kristen-san, Thank you very much for staying at Chatrium Niseko Japan, and we are happy to know that you enjoyed your stay with us. We also appreciate for your detailed feedback on our service and are also happy with good comments from you. We will surely pass your compliments to our team members. Thank you again for staying with us, and we look forward to welcoming you back at Chatrium Niseko Japan! Remarkably yours, Takaya Maekawa General Manager

    Responded May 09, 2022
    Chatrium Niseko
    This is a popular property. Don't miss out!

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