Silk Collection Hotel & Spa
Get the most from an urban escape in Hanoi when you book a room at Silk Collection Hotel & Spa. Located right in the city center, Silk Collection Hotel & Spa saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Hanoi that most travelers never see, with a stay at Silk Collection Hotel & Spa -- located only 240 m from Old Quarter.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Hanoi even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Silk Collection Hotel & Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.
Dining and things to do
Every day at Silk Collection Hotel & Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, salon and spa. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's tennis court.
Get social at the hotel's library, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.
Around the property
Experience all the sights and local attractions of Hanoi with Silk Collection Hotel & Spa as your base. Acquire some cultural knowledge with a day at Vietnam Museum of Ethnology located 5.3 km away, where you can see famous works by local artists.
Reasons to stay here
Past guests love the cleanliness here, ranking it higher than 93% of the city's accommodation.
Ranking higher than 95% of the city's accommodations options, this is a great choice for location.
Staff and service here are considered high quality by past guests whose ratings put it above 94% of the city's options.
Exceptional service - best place to stay in Hanoi”
One of the best hotels I have stayed in and without a doubt, the best in Hanoi. I travel extensively and have stayed in Hanoi many times over the last few years. The hotel is in a fantastic position, the accommodation and facilities are of high quality and really good value for money. That said, without a doubt, the attention and service levels provided by the staff are what make staying here a special experience. The staff goes out of their way to ensure you are comfortable. I would like to especially highlight the wonderful service provided by Ms. Ha. She went above and beyond to ensure that my family and I were taken care of, even noticing that it was my birthday during the stay and organizing a surprise cake. Thank you - we will be back.
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Dear Mr/ Ms.Dusten , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Nice place when visiting Hanoi”
I stayed at this place 3 days 2 night. The hotel is near the Hoàn Kiếm Lake which allow us to travel around Hanoi very easy. It is also in the middle of the shopping and dining places. I impressed with the service mind of the staff, they were very helpful and active. The room had a nice and cute decoration. They decorated my bed with an animal rolling from a towel, roses, and balloons. The room was very clean and the housekeeper did a very good job during the period that I was there. The taste of the breakfast was great with several choices of food. Overall, this is a place that I recommended if you want to stay for traveling in Hanoi.
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Dear Mr/ Ms. Kanawee, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Excellent Service at a Prime Location”
The Silk Collection took full care of us from the moment we arrived until the moment we departed. The location was perfectly centered in Old Quarter, and the amenities of the property itself covered everything we needed. We enjoyed the breakfast restaurant in the morning, and the Skybar Captain rooftop restaurant at night: the food & service were excellent at both. We had a room with view, and it was absolutely Lovely...perhaps a bit small by Western standards, but honestly more than enough room for what we needed. We had a slight problem in our room one day, but the hotel staff not only fixed the problem immediately, but went completely above and beyond to make sure we were satisfied. Ms Lan coordinated our custom-tailored tours to Ha Long Bay & Sapa, including 24/7 communication via WhatsApp, and they were PERFECT. The service was beyond excellent, and we would 100% choose this property again, as well as recommend it to anyone traveling to Hanoi! Extremely happy with Silk Collection!
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Dear Mr/ Ms.Monika , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate:10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Exceptional”
Beautiful hotel with great location! Wish we stayed here a few more days. Great breakfast selections! And we loved the personalized letter left for us on our bed when we checked-in from hotel manager welcoming us. Such a great sentiment! And they even gave us a gift when we left. First time ever experiencing that and it was so nice! Such a great gesture. Loved this hotel, super clean and great staff. The only complaint was wished that the rooms were just a little bigger otherwise it was a great overall experience.
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Dear Mr/ Ms.Marissa , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
New Hotel, Best Staff, Great location”
This was my first visit to Hanoi. This hotel is situated in a very central location .The reception staff was so welcoming and hospitable. All staffs are very kind and helpful, especially Lan . She helped us to arrange Ha long bay tour and provide us all other local attraction details like Night market, Night clubs and Restaurants. Requested Lan for airport drop off transportation and she arranged taxi cab on sharp time. The hotel is located within easy walking distance of the night market, night clubs, and Dong Xuan Market. The location was perfect and the breakfast was so delicious and there was a lot of variety for the size of the hotel’s restaurant. So course, I RECOMMEND IT!!, good for families and solo travelers. Thanks to Lan and all the staff !! Definitely we will stay here for next Hanoi visit.
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Clean and conveniently located with professional staff”
We had to check out early and very suddenly due to a family emergency; the staff were very understanding and helped us cancel our day-trip package as well as arranged for transportation to the airport. During our short stay, the staff were always ready to answer any questions we had about Hanoi. The rooms were comfortable and were well-maintained. Location was good as well, with most of the key attractions in the old quarter within walking distance.
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Dear Mr/ Ms. Chan , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Excellent Services ”
The location in the centre of Old Quarter, within walking distance to night market and Ho Hoam Kiem. This is just a small part of the good Point. The best in this hotel is the services, the staffs services, their all are very kind, greet us all of the time, they even upgrade the room for us initially on the day we arrived, the receptionist, consultant and even the bell assistant all is really nice enough during our stays. I am strongly recommend to stay in this hotel if you wish to have a great trip in Hanoi
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Dear Mr/ Ms. Benadette, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team
Really friendly staff...great varied breaky. Clean and comfortable.”
I dont think you should advertise "room with window" when the very skinny window is in a strange alley shaped corner of the room ...almost like in a cupboard. The room really felt like it had no window. Other than that everything was really good.
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Loved this spot. Great location. ”
We stayed here for just one night when our Ha Long Bay cruise was cancelled and the staff was so wonderful. The room was clean, the views were awesome and it was very comfortable. I would definitely recommend.
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Dear Mr/ Ms.Steph , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Great resort with everything you could need”
The room was very spacious and had an excellent balcony with mountain views. Lovely furnitueyand decor throughout mad for a very relaxing night here. The staff were very friendly and accommodating for us as we arrived very early before check in and late after checkout. They run a hand shuttle into the centre of town. Great pool and sauna/hot tub facilities. Nice restaurant on site. A very enjoyable place to stay--would highly recommend!
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Had a great stay”
Was greeted with some welcome drinks upon our arrival and was surprised with a room upgrade! Staffs were very friendly and welcoming, and also recommended us places to eat and go, with tips on getting around. Rooms were clean and decent!
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Dear Mr/ Ms. Zhi, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. Thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team
Beautiful and charming hotel in a great location.!!”
We spent three nights at this beautiful and charming hotel. On arrival the reception was wonderful. They were so prepared and had us checked in no time at all which we thoroughly appreciated, especially after a long flight. Very friendly staff who gave us valuable advise. Special thanks to MS LAN and Chris Do.!!! We enjoyed our first time visit to Hanoi.
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Dear Mr/ Ms. Corinne, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team
Thank you Ha Noi❤️!!!”
The hotel and staff are exceptional with professionalism and cleanliness! The location is lively with plenty of shopping, food/restaurants, and historical sites nearby. I will be back!...Lucky makes potent drinks in the Sky Bar!
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Dear Mr/ Ms. Cynthia, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team
Great hotel in the heart of Hanoi”
Amazing staff - Tony, Carmi, Nam and the rest of the team. Ideal location - perfect to explore the city on foot. The service, the staff, the rooms, the food - all exceptional. Hope to be back ❤️.
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Dear Mr/ Ms.Jocelyn , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Perfect”
Superb breakfast Perfect location Very nice staff Nice design Skybar with a stunning view Only problem: In our room there was a bad WIFI (it was the last room in the corridor on the 7th floor, probably far from the router....the wifi was very good in the common areas of the hotel)
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Dear Mr/ Ms. Marketa , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Exceptional”
Lan, Sam and Tony were so helpful! They really made every effort to make our stay comfortable and to see that we had everything that we needed for a good trip, including the right SIM card for our needs. Very warm and professional. Their assistance made a big difference to our enjoyment of our stay in Hanoi. They recommended some delicious restaurants near the hotel! We loved the food in Vietnam!!
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Dear Mr/ Ms.Lisa, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on AGODA with the rate: 9.6 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Exceptional”
The service was outstanding. The reception desk team, especially Sam, Lan, and Tony, were very friendly and went absolutely out of their way to help us with even the littlest thing we might need. When we first arrived in the country a bit jetlagged and overwhelmed with Hanoi, they helped orient us, and find us SIM cards for our phones. Very professional team. The breakfast was delicious - I think my favorite of all the Vietnamese hotels we stayed in. Loved the noodle dishes, pho, and fresh fruit juices. The double family rooms were a nice size, each with their own bathroom, but we would have liked a window or two. But overall, a very lovely stay.
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Dear Mr/ Ms.Lisa , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on AGODA with the rate: 9.6 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Just Perfect”
Staff are all helpful, couldn't ask for more quality service and sincerity. Location, you just get off the hotel and everything is there. Night market is just the 2 blocks away. Highly recommended.
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Dear Raymond , I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 10 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team.
Boutique Hotel w/5-Star Service”
I enjoyed my stay at Silk Collection Hotel & Spa! The quality and pricing is excellent. Very professional staff and great rooftop bar with delicious drinks! I'll be back!
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Excellent hotel service and staff”
Very good location, just 2 minutes to the lake and old quarter centre. Hotel staff is excellent and the service is top-notch. Rooms were great, however, the toilet has a high step into the bathtub, which can be dangerous. Breakfast was good and the rooms are clean and quite spacious!
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Dear Mr/ Ms. Justin, I'm Ha Nguyen from Customer Service Department at Silk Collection Hotel & Spa. We saw your review on Agoda with the max rate: 9.6 points already. We appreciated for that. Once again, thanks so much for your big support and the motivation from you to our young team. Wish you all the best and a happy life wherever you are, whatever you do. Take care & Best Regards Customer Services Department & Silk Collection Team