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Somerset Grand Citra Jakarta
Somerset Grand Citra Jakarta
Somerset Grand Citra Jakarta
Somerset Grand Citra Jakarta
Somerset Grand Citra Jakarta
Somerset Grand Citra Jakarta
Somerset Grand Citra Jakarta

Removed from saved list

7.7

Very good

2,405 reviews

2,405 reviews

Housekeeping39
Shops25
Breakfast9
See map

8.6

Excellent

Location rating score

Excellent location - 30 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Lotte Shopping Avenue

120 m

Ciputra World

130 m

Ciputra Artpreneur

140 m

Mall Ambasador

260 m

All Fresh

280 m

Popular landmarks
Grand Indonesia Mall

3.3 km

National Museum

5.3 km

Gambir Train Station Building

5.3 km

National Monument (MONAS)

5.5 km

Jakarta Cathedral

6.2 km

Closest landmarks
Medikaloka

110 m

Embassy of China

180 m

Embassy of Finland

370 m

Embassy of Peru

370 m

Embassy of Sweden

420 m

Somerset Grand Citra Jakarta

Jl. Prof. Dr. Satrio Kavling 1, Kuningan, Jakarta, Indonesia, 12940 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuningan part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

Located in heart of Jakarta

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
Wellness
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Tennis court

Free Wi-Fi in all rooms!

BBQ facilities

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money7.9
Distance to city center1 km
Location rating8.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport8.2 km

Rooms available at Somerset Grand Citra Jakarta

2 Bedroom
...
  • Room size: 136 m²/1464 ft²
  • City view
  • 1 king bed & 1 single bed
Enter dates to see prices
2 Bedroom Deluxe
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
3 Bedroom Apartment
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
Premier 2-Bedroom
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 1 king bed & 1 queen bed
Enter dates to see prices
3 Bedroom
...
  • Room size: 157 m²/1690 ft²
  • City view
  • 1 king bed & 1 single bed &...
Enter dates to see prices
2 Bedroom Executive
...
  • Room size: 136 m²/1464 ft²
  • City view
  • 1 king bed & 1 single bed
Enter dates to see prices
3 Bedroom Executive Apartment
...
  • Room size: 157 m²/1690 ft²
  • City view
  • 1 king bed & 1 single bed &...
Enter dates to see prices
3 bedroom Deluxe
...
  • Room size: 166 m²/1787 ft²
  • City view
  • 1 king bed & 1 queen bed & ...
Enter dates to see prices
1 Bedroom Deluxe
...
  • Room size: 96 m²/1033 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 Bedroom Standard
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Somerset Grand Citra Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Somerset Grand Citra Jakarta?

For those who wish to drive their own cars, Somerset Grand Citra Jakarta has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Somerset Grand Citra Jakarta?

Start your mornings right, with the continental and buffet breakfast options offered at Somerset Grand Citra Jakarta. There's an additional charge of 138750 IDR for adults and 69930 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Somerset Grand Citra Jakarta?

Somerset Grand Citra Jakarta features 2 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Somerset Grand Citra Jakarta?

Somerset Grand Citra Jakarta does not permit smoking in any of its rooms or indoor areas.

See map

Explore the neighborhood

What people love about Somerset Grand Citra Jakarta

  • 10

    Exceptional

    "We really enjoyed the stay."

    Farida

    |

    11 September 2022

  • 8

    Very good
    Spaciousness

    "Been here multiple times as the property is spacious and value for money."

    Zessi

    |

    8 September 2022

  • 9.6

    Exceptional

    "The hotel experienced was pleasant and memorable."

    Masato

    |

    11 August 2022

Overall rating:

7.7

Very good
2,405 reviews
Cleanliness
7.6
Facilities
7.6
Location
8.6
Read all reviews >
What travelers say they love:
Everything was more beautiful than our expectation.
Arini from Indonesia
Group
More about Somerset Grand Citra Jakarta

More about Somerset Grand Citra Jakarta

Somerset Grand Citra Jakarta

Wake up to a magical day and enjoy all that Jakarta offers with a stay at Somerset Grand Citra Jakarta.
The range of services provided by Somerset Grand Citra Jakarta ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Jakarta. Parking is available and free, provided by the hotel for guests with their own transportation.
The helpful staff at the front desk can assist you with services including luggage storage. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Somerset Grand Citra Jakarta are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Somerset Grand Citra Jakarta include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. Somerset Grand Citra Jakarta also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Somerset Grand Citra Jakarta caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
Somerset Grand Citra Jakarta lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.


Around the property

There are many attractions to discover within close proximity to Somerset Grand Citra Jakarta. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 3.2 km away.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Breakfast

90 mentions

Housekeeping

58 mentions

Swimming Pool

25 mentions

Food & Dining

16 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Game room
  • Garden
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Air purifier
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Concierge
  • Desk
  • Dining table
  • Dishwasher
  • Extra long bed
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Mirror
  • Pool facilities
  • Private apartment in building
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate living room
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Washing machine
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Location
Jl. Prof. Dr. Satrio Kavling 1, Kuningan, Jakarta, Indonesia, 12940
Excellent
Location

8.6

Airports

  • Halim Perdanakusuma International Airport (HLP)
    8.2 km
  • Soekarno-Hatta International Airport (CGK)
    21.7 km

Public transportation

  • MRT Station Bendungan Hilir
    1.3 km
  • Setiabudi Astra Station
    1.7 km

Hospital or clinic

  • Medikaloka
    110 m

Shopping

  • Grand Indonesia Mall
    3.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    120 m
What's nearby

Popular landmarks

  • Grand Indonesia Mall
    3.3 km
  • National Museum
    5.3 km
  • Gambir Train Station Building
    5.3 km
  • National Monument (MONAS)
    5.5 km
  • Jakarta Cathedral
    6.2 km
  • Istiqlal Mosque
    9.1 km
  • Museum Bank Indonesia
    9.8 km
  • Jakarta Old Town
    10.2 km
  • Ancol Dreamland
    11.2 km
  • Beautiful Indonesia in Miniature Park
    14.0 km

Nearby landmarks

  • Medikaloka
    110 m
  • Lotte Shopping Avenue
    120 m
  • Ciputra World
    130 m
  • Ciputra Artpreneur
    140 m
  • Embassy of China
    180 m
  • Mall Ambasador
    260 m
  • All Fresh
    280 m
  • Bellagio Boutique Mall
    370 m
  • Embassy of Finland
    370 m
  • Embassy of Peru
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Upon prior confirmation with the property, guests will be allowed to bring pets into the property with a certificate of vaccination.
  • A maximum number of dogs allowed in 1 Bed Room Apartments is 1. A maximum number of dogs allowed in 2 Bed Room Apartments and 3 Bed Room Apartments is 2.
  • Pets are allowed for a deposit of IDR 1,000,000 per stay per pet.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee399600 IDR
  • Distance from city center1 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)138750 IDR

The property

  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants2
  • Number of rooms 164
  • Room voltage220
  • Year property opened1996
Property announcements

The property's Restaurant, Indoor Gym, Kids’ Club, Swimming Pool, Tennis Court, Multi Purpose Court, Spa and Sauna is currently closed until further notice. For this time being, breakfast will be delivered to the room.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Breakfast will be delivered to the room

Spa, Kid's Club, Sauna will be closed until further notice

Tennis court & multipurpose courts are open, mandatory reservation through property application.

Reviews of Somerset Grand Citra Jakarta from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.6
Facilities7.6
Location8.6
Room comfort and quality7.2
Service7.7
Value for money7.9
High score for Jakarta
Rating
9+ Exceptional (248)
8-9 Excellent (195)
7-8 Very Good (348)
6-7 Good (222)
<6 Below Expectation (268)
Time of the year
Mar - May (340)
Jun - Aug (292)
Sep - Nov (336)
Dec - Feb (313)
All guests (1,955)
All room types
All languages

Show reviews that mention 

Showing 1,281 verified guest comments
12345
10.0
Exceptional
Kartika from Indonesia
Group
2 Bedroom Deluxe
Stayed 1 night in October 2020

good place”

very good and worthy place. I booked the 3 bedroom apartment and it was so spacious. it was spotless clean and no broken facilities. bed was very comfy, AC is cold, water pressure in all the showers are good, pillow was fluffy. the staffs are very helpful and professional. very much recommended. this is already my third stay on Somerset so all in all I'm very satisfied.

Reviewed March 08, 2021

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Dear Ms. kartika, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Agnes from Indonesia
Family with young children
2 Bedroom Executive
Stayed 2 nights in July 2020

My second stay”

This is my 2nd stay at Somerset Grand Citra, this time I booked 2 bedroom since I need bigger place. Though the room is spacious, and main room bigger, but the cozy area (living room + dining room) kinda narrow. The chair looks old (i booked new room) and broken. The hot water somehow got off at night, so I’m unable to soak in the bathtub before I go to sleep. The swimming pool still great, and due to pandemic, not many people gone swimming, we cannot swim at night though. I broke one of their glass and they charge me 100k IDR, not allowing us to exchange it with a new glass. Overall is okay 7/10.

Reviewed July 15, 2020

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Dear Ms. Agnes, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectation customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Liliana from Indonesia
Family with teens
1 Bedroom Standard
Stayed 1 night in January 2020

Good place for family staycation”

Greatly impressed staying here. We asked for an early check in and eventually approved! And we got a room upgrade from the 1 bedroom room to the 2 bedroom room as the 1BR room were fully occupied. And what so great about staying here is we can bring our pet along without any extra charge (we just need to give deposit and it will be refunded when we check out) Will definitely choose this place again for our next family staycation 😊

Reviewed January 28, 2020

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Dear Ms. Liliana, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectation customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Sultan from Indonesia
Family with young children
2 Bedroom
Stayed 2 nights in April 2021

Excellent place to stay”

Been staying here for couple times and always satisfied with the great services and cleanliness of the room! The spacious room with vast view of the city which is the value of the hotel. Definitely worth the penny!

Reviewed April 19, 2021

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Dear Mr. Sultan, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Wildan from Indonesia
Group
3 Bedroom Executive Apartment
Stayed 1 night in August 2020

Clean and big room”

Im going with my best friends here, to staycation. we have amazing experience when we stay at Somerset Grand Citra. Really close to mall and CBD, Big specious room, clean, and they have laundry mechine!

Reviewed September 03, 2020

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Dear Mr. Wildan, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver exceptional customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Melvyn from Singapore
Business traveler
1 Bedroom Deluxe
Stayed 3 nights in May 2019

Exceptional”

The room renovations have certainly given a nice lift to this apart-otel. Where the interiors were once very tired and old looking, the new furnishings, kitchen fittings and laminate floors are a welcome change. Always loved the size of the units and the balconies are a plus. Whether its a one BR or two BR, the units are way more spacious than a normal hotel room.

Reviewed May 09, 2019

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Dear Melvyn, Greetings from Somerset Grand Citra Jakarta! Firstly, our sincere appreciation for your valued patronage and for taking the time to share your stay experience with us. We are indeed glad to note that we were able to make you feel at home, particularly through the size of the apartment. Mr. Melvyn, once again thank you very much for giving us the opportunity to serve you and we look forward to welcoming you back soon here at Somerset Grand Citra Jakarta! Yours sincerely, Alfa Farhani Operations Manager

Responded June 08, 2019
Somerset Grand Citra Jakarta
10.0
Exceptional
Antatia from Indonesia
Family with young children
1 Bedroom Executive
Stayed 2 nights in May 2021

Super spacious, Perfect location”

im super satisfied with the cleanness of the bathroom, the big clean bathtub and hot water is heaven The big screen smart TV, the kitchen devices is really update our best staycation during pandemic

Reviewed May 31, 2021

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Dear Ms. Antatia, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
yoshua from Hong Kong SAR, China
Family with young children
3 Bedroom Apartment
Stayed 1 night in March 2021

affordable hotel”

this hotel has a good location near shopping mall, i stay on 3 bedroom and it was nice, the kitchen was good and the room very clean and spacious, i love it...

Reviewed March 15, 2021

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Dear Mr/s. Yoshua, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Stacia from Indonesia
Family with teens
3 Bedroom Executive Apartment
Stayed 1 night in September 2018

nice stay”

I booked the unit for family during my wedding. This service apartment is really spacious and comfortable. Easy access to everywhere. The staff are also very helpful.

Reviewed May 29, 2019

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Dear Mrs. Stacia, Greetings from Somerset Grand Citra Jakarta! Thank you for your positive review, indeed that many of our guest enjoy the the property location as it is so close to the shopping and business center of Jakarta. Thank you, we look forward to welcoming you back to Somerset Grand Citra Jakarta. Sincerely yours, Alfa Farhani Operations Manager

Responded June 08, 2019
Somerset Grand Citra Jakarta
10.0
Exceptional
M from Indonesia
Solo traveler
1 Bedroom Deluxe
Stayed 1 night in August 2021

My Experience when staying at Somerset Grand Citra”

Most valuable stay ever!! You can have 80 sqm apartment with 1 bedroom and full furnish (bathtub, full set kitchen, etc) with reasonable price. I may say, i will stay again at this apartment in my future staycation plan.

Reviewed August 24, 2021

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Dear Mr. M, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
ASWIN from Indonesia
Business traveler
1 Bedroom Standard
Stayed 3 nights in February 2021

The Most Luxurious Hotel I've Ever Stayed”

One word is WOW. Trust me, this is for the first time I've stayed at the most Luxurious. I know this hotel is apartement before. The room is very big. And the special think is room has a kitchen. I will back here someday

Reviewed March 07, 2021

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Dear Mr/s. Aswin, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
9.6
Exceptional
MohdShariff from Malaysia
Business traveler
1 Bedroom Deluxe
Stayed 3 nights in October 2019

Exceptional”

I've been staying @Somerset many times before for my biz trips. But this time was the best room I've ever gotten; it could be my lucky day; if not - how Somerset giving special treats to some of their guests - upgraded. Thank you Somerset; I've enjoyed all my stays so far. Generous environment all-around & splendid staff - reception to cleaners to cafe staff. Will make Somerset my 2nd home on my next trip/s to Jakarta. Salute.

Reviewed October 19, 2019

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Dear Mr. Mohd Shariff, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra, we look forward to welcoming you again at any one of our serviced residences. Sincerely yours, Angeline Meiske Guest Service Manager

Responded November 07, 2019
Somerset Grand Citra Jakarta
10.0
Exceptional
Sultan from Indonesia
Family with young children
3 Bedroom Apartment
Stayed 1 night in March 2021

One of the best place to stay in the city!”

Been stayed here for couple times. Excellent services, spacious room, wonderful view. Just amazing and would never get bored to stay here in the future.

Reviewed April 19, 2021

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Dear Mr. Sultan, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Nadya from Indonesia
Family with teens
2 Bedroom Deluxe
Stayed 3 nights in September 2019

Good Hotel with Fully Facility”

Good hotel with fully Facility. near from Lotte shopping avenue, Mall Ambassador. near from Kuningan district. Im fully recommended this hotel for you for looking hotel travel with family.

Reviewed September 12, 2019

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Dear Ms. Nadya, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra, we look forward to welcoming you again at any one of our serviced residences. Sincerely yours, Angeline Meiske Guest Service Manager

Responded September 27, 2019
Somerset Grand Citra Jakarta
10.0
Exceptional
Arini from Indonesia
Group
2 Bedroom Deluxe
Stayed 1 night in February 2021

Very great apartement”

This is my first experience having staycation with my friends. Everything was more beautiful than our expectation. Thank you somerset for such a wonderful moment

Reviewed December 08, 2021

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Dear Ms. Arini, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectation customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Sultan from Indonesia
Family with young children
3 Bedroom Apartment
Stayed 3 nights in March 2021

Excellent place to stay!”

Great services, great location, value for money, and very spacious room! Always be on my top place to stay in Jakarta.

Reviewed April 19, 2021

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Dear Mr. Sultan, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Rahmad from Indonesia
Business traveler
1 Bedroom Standard
Stayed 1 night in July 2021

A nice place to stay”

I'd love to come back there when I visit Jakarta later. I stayed there twice and still have nice moment with well services, facility and dedicated employee

Reviewed July 04, 2021

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Dear Mr. Rahmad, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip in Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver expectational customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With Warmest regards, Dean Pardina Victory Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Ahmad from Malaysia
Family with young children
3 Bedroom Apartment
Stayed 4 nights in November 2019

Nice place”

1. Check-in so late from the normal time, due to housekeeping of the previous guests. 2. Staff so kind. They make us want to stay again. That is a plus point.

Reviewed February 21, 2020

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Dear Mr. Ahmad, Warmest greeting from Somerset Grand Citra Jakarta. Thank you for staying with us on your recent trip to Jakarta. We truly appreciate your time and effort to share your experience at the Somerset Grand Citra Jakarta through the Ascott Enterprise Case Management System. With a mission to ensure every guest experiences an effortless and most enjoyable stay, we take great pride having been able in serving your needs and we are delighted to hear that we have met your expectations. We have shared your feedback with our respective teams in continuing to inspire and motivate all associates to deliver exceptional customer service. Your feedback is integral to our ability in continuing to improve our service. Thank you once again and we look forward to welcoming you back to the Somerset Grand Citra Jakarta in the near future. With warmest regards, Dean Pardina Victory | Guest Service Manager

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Somerset Grand Citra Jakarta
10.0
Exceptional
Nadya from Indonesia
Family with teens
2 Bedroom
Stayed 2 nights in September 2019

Good hotel with fully facility a”

Good hotel with fully facility and near from shopping center Ambassador, Lotte shopping avenue. and near from kuningan district.

Reviewed September 12, 2019

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Dear Ms. Nadya, Greetings from Somerset Grand Citra Jakarta! First of all, our sincere appreciation for your valued patronage and for taking the time to share your stay experience with us. Your comments have been shared with our associates and I am sure it will be a motivation for them. The location of our property is indeed one of the advantages enjoyed by many of our guests because it is so close to the shopping and business center of Jakarta. Thank you, we look forward to welcoming you to Somerset Grand Citra Jakarta in not too distant future. Sincerely yours, Angeline Meiske Guest Services Manager

Responded September 27, 2019
Somerset Grand Citra Jakarta
9.6
Exceptional
Nadya from Indonesia
Family with teens
2 Bedroom Deluxe
Stayed 5 nights in September 2019

Good hotel for Family”

Recommend Apartement for Family to Stay. Full Furnished Fasility, near from Lotte shopping avenue. near from coffeshop and many restaurants. walking distance to kuningan area. near from Ambassador Mall, ITC Kuningan. Good service from the Staff. Im Fully recommended this hotel for you to looking good hotel with full facilitas.

Reviewed September 12, 2019

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Dear Ms. Nadya, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grand Citra, we look forward to welcoming you again at any one of our serviced residences. Sincerely yours, Angeline Meiske Guest Service Manager

Responded September 27, 2019
Somerset Grand Citra Jakarta
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