Is the biggest cruise I saw, tour leader n dining staffs were efficient n every thing was on time”

I was quite disappointed with the staffs at Oriental Sails Lounge. We did not feel welcome there as we were not provided with welcome drinks or greetings. The receptionist did not give us any info on tagging our suitcases n how our bags shd be handle. We were hungry n left our suitcases there unattended We were hungry so went looking for food but there was nothing to eat ard there. When we came back we had to pull our own bags towards the jetty only I realised that all the other passengers suitcases were taken care by the porter. So I asked him why my husband n I hv to pull our own bags but they just ignored me n to my embarrassment all the other passengers were staring at me ! I was like a fool n as it was my fault ! I am not please about this arrangement!

Best boat trip of my life!”

The staff were beyond exceptional. The exceeded every expectation. The food was good, the drinks were better and the views were unbeatable! Private Jacuzzi with a view was also pretty awesome.

terrible cruise organizer.”

Cruise staff left us in hotel without any info to pickup and embark the ship. We had to hire a cab at last minute to drive us 3 hours to the ship. When we arrived they charged us extra due to unclear Agoda booking s. Don't bother with Agoda booking and their vendors. They will screw up your vacation. Traveled last 10, August 2016

Nice n comfort room”

Overall is good but the onboard activities are very limited and have many spare time on board. It doesnt really follow what is listed on the website. For those who are going to have a relax n relax cruise, it has a lot of time for you to enjoy the view of halong bay.

Good but not excellent ”

Expensive, not worth the value.Extra costs for dri”

We booked a 50sqm suite for family of 3. Was told by Oriental to pay additional USD130 directly to hotel for my son staying in same room without any extra bed. It was really costly but we hv little choice as we prepaid Agoda. We hv a big balcony with a spa bed and jaccuzi in the bathroom which are not practical since most time we were out. The program is tight we were only given 45 min to do kayaking etc. The meals menu were good thanks to the chef but we need to pay for our drinks. Only empty glasses were provided for guests to buy drinks from the drink menu. Not even drinking water was provided during meal time. This makes it necessary for guests to buy their own drinks. The crew & tour gude Long were friendly and helpful. Overall, it was expensive cruise, not worth the money spent.

The breath taking scenery exceeded my expectation.”

Our stay in Starlight Cruise was comfortable and activities were well organised. The set back was drinks were not provided for both lunch and dinner. I don't feel the VIP treatment as a guest staying in the supreme room. The to and fro journey from Hanoi to Harlong bay was not a pleasant one due to over crowding.

솔직한 후기”

하롱베이 평생 몇 번을 계획하시나요? 저는 회사에서 가 보곤 가족들에게도 보여주고 싶어 다시 가게 되었습니다. 가족과 함께다 보니 좀 더 크고 화려한 크루즈를 선택하게 되었는데요. 결론적으론 스타라이트 크루즈 선택은 옳지 못한 선택이었습니다. 1. 하노이에서 출발하는 픽업 서비스 시간 약속도 지키지 못합니다. 차량 상태도 엉망이고 좌석 고장나고 불편하기 짝이 없습니다. 2. 식사 또한 느끼하고 양 마저 적어서 1박 2일 내내 힘들었습니다. 3. 크루(직원)들의 마인드도 엉망입니다. 1박 저녁에 오징이 낚시 체험을 하는데...나와 있는 직원조차 없고 겨우 나온 사람은 고객들 뒤에서 스마트폰을 크게 틀어 놓고 영화를 보고 있습니다. 낚시가 모자르고 조명도 부족해서 잡힌 오징어로 다음 날 요리를 해 주겠다는 허언장담은 공염불이 되었습니다. 4. 월풀(?) 물이 나오지도 않는데 필요가 없겠죠? 사진에 속지 마셔요. 5. 화장실 지린내가 진동을 합니다. 들어가기 전에 청소가 필요합니다. 6. 크루들의 상태가 대부분 무기력합니다. 고객들을 봐도 가벼운 눈이사 조차 하지 않습니다. 오로지 시간 때우기 정도로 생각하는 듯 합니다. 최악입니다.