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Exterior view, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Grand Deluxe - Bedroom, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
a large building with a clock on the side of it, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
a woman standing in front of a computer desk, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
a living room filled with furniture and a large window, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Beach, Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket
Swimming pool [outdoor], Sugar Palm Grand Hillside Hotel (SHA Plus+) in Phuket

Removed from saved list

8.3

Excellent

5,010 reviews

5,010 reviews

View43
Beach41
Housekeeping41
See map
See map

8.4

Excellent

Location rating score

Excellent location - 190 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Kata Beach

190 m

Surf House Phuket - Kata Beach

210 m

Surf House Phuket

220 m

Surf House Phuket Phuket

220 m

Community Park

250 m

Popular landmarks
Karon Beach

1.7 km

Big Buddha Phuket

1.9 km

Nai Harn Beach

4.1 km

Chaithararam Temple (Wat Chalong)

5.3 km

Freedom Beach

7.1 km

Closest landmarks
Hot Yoga

120 m

Bus stop Kata to Phuket

160 m

Chang Gym

260 m

Fitness o9n 2nd Floor

540 m

Kata View Point

590 m

Sugar Palm Grand Hillside Hotel (SHA Plus+)

1 Khoktanod Soi 3, Kata Road, Tambon Karon Muang Phuket, Kata, Phuket, Thailand, 83100 - See map

Make your best journey to Phuket with the promised standard of SHA Plus, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Kata part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Located in heart of Phuket

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Hot tub

Swimming pool [outdoor]

Contactless check-in/out

Fitness center

Your dates are popular among travelersPopular destination! Properties in Phuket are being booked every minute!
Value for money8.6
Distance to city center15.3 km
Location rating8.4
Nearest airportPhuket International Airport (HKT)
Distance to airport32.9 km

Rooms available at Sugar Palm Grand Hillside Hotel (SHA Plus+)

Excellent
Room comfort & quality

8.3

Grand Deluxe
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 single beds or 1 double b...
Enter dates to see prices
Grand Pool Access
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Grand Jacuzzi Deluxe
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 2 single beds or 1 double b...
Enter dates to see prices
Room #2760618
...
    Enter dates to see prices
    Grand Jacuzzi Room
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    Enter dates to see prices
    Standard Room
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    Enter dates to see prices
    Luxury Room with Pool Access
    ...
    • Room size: 45 m²/484 ft²
    Enter dates to see prices
    Standard Double or Twin Room, 1 Double or 2 Twin Beds, Non Smoking, Garden View
    ...
    • Room size: 45 m²/484 ft²
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Double Or Twin With Jacuzzi
    ...
    • Balcony/terrace
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Balcony/terrace
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    For those who wish to drive their own cars, Sugar Palm Grand Hillside Hotel (SHA Plus+) has a car park right on site for maximum convenience. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Sugar Palm Grand Hillside Hotel (SHA Plus+). A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 530 THB for adults and 250 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Sugar Palm Grand Hillside Hotel (SHA Plus+) features an on-site restaurant for your dining convenience.

    What is the smoking policy at Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Sugar Palm Grand Hillside Hotel (SHA Plus+) does permit smoking in some areas and is not 100% smoke-free.

    What restaurants are nearby Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Restaurants including Ska Bar, Two Chefs Kata Beach and On The Rock Restaurant are popular in Sugar Palm Grand Hillside Hotel (SHA Plus+)’s neighborhood which is known as Kata.

    What popular shopping places are close to Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Located in the Kata area, Sugar Palm Grand Hillside Hotel (SHA Plus+) is close to great shopping choices like SC Plaza Kata.

    What are popular attractions near Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Guests at Sugar Palm Grand Hillside Hotel (SHA Plus+) can easily visit Big Buddha Phuket, Surf House Phuket - Kata Beach and Community Park located in the Kata area.

    What popular beaches are close to Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Guests at Sugar Palm Grand Hillside Hotel (SHA Plus+) can easily visit Kata Beach in the Kata area.

    What popular natural sightseeing spots are close to Sugar Palm Grand Hillside Hotel (SHA Plus+)?

    Sugar Palm Grand Hillside Hotel (SHA Plus+) is located in the Kata area, which is famous for natural sightseeing destinations such as Surf House Phuket, Kata Rocks and Rumblefish Adventure.

    See map

    Explore the neighborhood

    What people love about Sugar Palm Grand Hillside Hotel (SHA Plus+)

    • 9.6

      Exceptional
      Staff 

      "Good location, clean, helpful staff."

      Mikhail

      |

      9 March 2023

    • 9.2

      Exceptional
      Location

      "Place is clean and many restaurants close by."

      Tanuja

      |

      11 January 2023

    • 9.6

      Exceptional
      Location

      "It's a short and easy walk up the slope, away from the noise of the busy street."

      Ruby

      |

      9 March 2023

    Property ranking|Compared to 4,055 Phuket properties
    See all rankings
    Room comfort score
    8.3/10
    Value for money score
    8.6/10
    Location score
    8.4/10
    Cleanliness score
    8.6/10
    Better than
    93
    %
    of Phuket properties
    Better than
    91
    %
    of Phuket properties
    Better than
    89
    %
    of Phuket properties
    Better than
    89
    %
    of Phuket properties
    Overall rating:

    8.3

    Excellent
    5,010 reviews
    Cleanliness
    8.6
    Facilities
    8.2
    Location
    8.4
    Read all reviews >
    What travelers say they love:
    Quiet, clean, 200m from Kata beach, good staff
    MORO from France
    Family with young children
    More about Sugar Palm Grand Hillside Hotel (SHA Plus+)

    More about Sugar Palm Grand Hillside Hotel (SHA Plus+)

    Sugar Palm Grand Hillside Hotel (SHA Plus+)

    Make everyday special with all that Phuket has to offer with a stay at Sugar Palm Grand Hillside Hotel (SHA Plus+).
    At Sugar Palm Grand Hillside Hotel (SHA Plus+), the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Phuket is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
    Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Sugar Palm Grand Hillside Hotel (SHA Plus+).
    All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
    All rooms at Sugar Palm Grand Hillside Hotel (SHA Plus+) are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Sugar Palm Grand Hillside Hotel (SHA Plus+) are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
    Don't worry about being thirsty as a refrigerator, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Sugar Palm Grand Hillside Hotel (SHA Plus+). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    Enjoy the countless activities offered at Sugar Palm Grand Hillside Hotel (SHA Plus+). A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Don't forget to make a visit or two to the hotel's pool.
    At Sugar Palm Grand Hillside Hotel (SHA Plus+), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


    Around the property

    An array of attractions are a must-see while visiting Phuket. Chill out in the beach or just watch the waves on warm days at Patong Beach located 8.8 km away. Be sure to visit Big Buddha Phuket located 1.8 km away, an item on every checklist of those who travel to Phuket.


    Reasons to stay here

    Find incredible value for money here, which is ranked better than 90% of the city's accommodation.
    Compared to the city's accommodation options, this hotel scored higher than 94% of them for food and dining.
    According to guests who stayed here, this hotel's room comfort is rated higher than 92% of other accommodations in Phuket.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.2

    Most talked about facilities

    Swimming Pool

    289 mentions

    Beach

    152 mentions

    Breakfast

    146 mentions

    Housekeeping

    63 mentions

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Filipino
    • Japanese
    • Russian
    • Thai
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Garden
    • Hot tub
    • Massage
    • On-site entertainment
    • Pool with view
    • Spa
    • Spa/sauna
    • Swimming pool [outdoor]
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • A la carte breakfast
    • Bar
    • Bottle of water
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Happy hour
    • Poolside bar
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Food delivery
    • Grooming service
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Kids meal
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • CCTV outside property
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking
    Available in all rooms
    • Accessible by elevator
    • Additional toilet
    • Air conditioning
    • Alarm clock
    • Baby amenities (upon request)
    • Baby cot (upon request)
    • Balcony/terrace
    • Bathrobes
    • Blackout curtains
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • DVD/CD player
    • Electric kettle
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Hand sanitizer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Linens
    • Locker
    • Mini bar
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Shared bathroom
    • Shower
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • American
    • Asian
    • Buffet
    Restaurants on site
    Baby Palm Restaurant
    • Cuisine: Asian, International, Local
    • Menu: Buffet, A-la-carte
    Palm Square at Kata
    • Cuisine: International
    • Menu: Buffet

    Location

    1 Khoktanod Soi 3, Kata Road, Tambon Karon Muang Phuket, Kata, Phuket, Thailand, 83100
    Excellent
    Location

    8.4

    Airports
    • Phuket International Airport (HKT)
      32.9 km 1.1 hour drive
    • Krabi International Airport (KBV)
      81.3 km 3.1 hour drive
    Public transportation
    • Phuket Town Local Bus Station (Terminal 1).
      12.9 km
    • Phuket Bus Terminal 2
      15.4 km 42 min drive
    Hospital or clinic
    • Becare Medical Clinic
      660 m
    Shopping
    • Jungceylon Shopping Center
      8.6 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM
      40 m 1 min walk

    What's nearby

    Popular landmarks
    • Kata Beach
      190 m
    • Karon Beach
      1.7 km
    • Big Buddha Phuket
      1.9 km
    • Nai Harn Beach
      4.1 km
    • Chaithararam Temple (Wat Chalong)
      5.3 km
    • Freedom Beach
      7.1 km
    • Patong Beach
      7.9 km
    • Jungceylon Shopping Center
      8.6 km
    • Bangla Road
      8.7 km
    • Phuket FantaSea
      15.8 km
    Nearby landmarks
    • Hot Yoga
      120 m
    • Bus stop Kata to Phuket
      160 m
    • Kata Beach
      190 m
    • Surf House Phuket - Kata Beach
      210 m
    • Surf House Phuket
      220 m
    • Surf House Phuket Phuket
      220 m
    • Community Park
      250 m
    • Chang Gym
      260 m
    • Kampon Art Gallery
      310 m
    • 9Minimarkt
      350 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-4 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 5-7 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 8 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Please note that there is an additional charge for third person including children who stays without using extra bed. Please contact the hotel for more information.
    • Children 0-4 years old stay for free if using existing bed.
    • Children 5-7 years old will be charged THB 250 per child per night when using existing bed.
    • Children 8 years and over are considered as adults.
    • Children 8 years and over must use an extra bed.
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee1500 THB
    • Distance from city center15.3 km
    • Travel time to airport (minutes)50
    Extras
    • Breakfast charge (unless included in room price)530 THB
    • Daily Internet/Wi-Fi fee0 THB
    The property
    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors9
    • Number of restaurants1
    • Number of rooms 106
    • Room voltage220
    • Year property opened2009
    • Most recent renovation2013

    Reviews of Sugar Palm Grand Hillside Hotel (SHA Plus+) from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Cleanliness8.6
    Facilities8.2
    Location8.4
    Room comfort and quality8.3
    Service8.4
    Value for money8.6
    High score for Phuket
    Rating
    9+ Exceptional (1,409)
    8-9 Excellent (1,098)
    7-8 Very Good (1,109)
    6-7 Good (440)
    <6 Below Expectation (331)
    Time of the year
    Mar - May (1,207)
    Jun - Aug (1,213)
    Sep - Nov (977)
    Dec - Feb (990)

    Show reviews that mention 

    Showing 4,387 verified guest comments
    12345
    10.0
    Exceptional
    Tauno from Estonia
    Couple
    Grand Deluxe
    Stayed 6 nights in January 2022

    Great stay at Sugar Palm Grand Hillside”

    We loved the stay at Sugar Palm. Our room was spacious, clean and nice. Breakfast was good. Please note that you can't access the rooms at the top of the hill by elevator. You have to climb the stairs at the last part. We asked to change our room to the lower part of the hotel. WIFI is a little bit slow, especially in the afternoon. The location of this hotel is really good. About 5 minutes to the beach and restaurants.

    Reviewed January 28, 2022

    See room deals

    10.0
    Exceptional
    William from Australia
    Couple
    Grand Jacuzzi Deluxe
    Stayed 2 nights in May 2022

    Best view in Kata.”

    Top reception speaking excellent english.. Most helpful in renting the correct scooter. Good pools in a quiet location. The best beachside restaurants in the old Thai styles very close by. The highlight of our stay...Good tidy clean room on the 6th level.. Room 610 the best ever.. We stayed here for three days as it is our practice to move hotels every couple of days to have lots of different experiences... Highly recommended

    Reviewed May 20, 2022

    See room deals

    10.0
    Exceptional
    Edwin from Singapore
    Business traveler
    Grand Deluxe
    Stayed 1 night in January 2022

    Best hotel In Phuket”

    I’ve thoroughly enjoyed my stay in the biggest deluxe room with direct access to pool & great views of the Kata area & beach as it is situated atop a hill side. Staff Khun Joy & everyone else were all very helpful & accommodating throughout my stay. It has a jacuzzi bath tub in every deluxe room & balcony as well to enjoy. Reasonably priced during my VTL stay & escape from the hustle & bustle of city life. Truly an beautiful & rejuvenating experience as the beaches are just a hop & skip away… couldn’t ask for more!! Truly Agoda needs to rate This place a 10 star!! - agoda VIP Edwin H

    Reviewed February 04, 2022

    See room deals

    10.0
    Exceptional
    Hayley from Australia
    Couple
    Grand Deluxe
    Stayed 19 nights in January 2022

    Great stay”

    We had a lovely stay, almost a month. The staff are very helpful and friendly. The room is comfortable and spacious. The location is perfect with everything you need in walking distance. It is on a hill but it is not a difficult hill for us.

    Reviewed January 28, 2022

    See room deals

    10.0
    Exceptional
    Niek from Netherlands
    Couple
    Room Assigned on Arrival
    Stayed 7 nights in February 2022

    Nice stay”

    We really liked the hotel and everything is nice. Just one bad experience where we told them to clean our room but when we arrive in our the room was still messy and the cleaners already went home. The location is quite close to Kata Beach, just a few mins walk. There's free mini bar too

    Reviewed February 25, 2022

    See room deals

    9.6
    Exceptional
    Joshua from Thailand
    Couple
    Grand Deluxe
    Stayed 2 nights in February 2022

    Sweet Place — Just Needs Some Fixing”

    Really, it's a gorgeous place. First of all, don't click on the extra charges for the fitness, because the fitness room is actually free, so those are misleading. We were able to upgrade our room to poolside, and we were quite lucky to have a clean pool (not all of them looked clean). The room was gorgeous — really nicely prepared and cleaned. We loved it! The pool was divine. The breakfast was decent. The fitness room was a bit disappointing with broken and aging equipment. The location is fantastic, of course. You can't go wrong here... definitely recommend going poolside if you can.

    Reviewed February 15, 2022

    See room deals

    10.0
    Exceptional
    Chris from United Kingdom
    Solo traveler
    Grand Deluxe
    Stayed 4 nights in January 2022

    Why not ?”

    Great location and up the quieter end of Kata Beach but 2-3 mins walk only to the actual beach . Pools are great and it’s super quiet and the garden flowers look lovely . The hotel is not new but absolutely incredible value for money . I’m coming back at Easter and definitely staying here . I miss Kata Beach market already and it’s only been a day . Miss my coconut smoothie for breakfast

    Reviewed January 23, 2022

    See room deals

    10.0
    Exceptional
    Caroline from Thailand
    Solo traveler
    Grand Deluxe
    Stayed 2 nights in January 2022

    Great value for money, super helpful friendly staff”

    No complaints other than WiFi is a nightmare. Comfy clean bedding etc - hot power shower - array of sea view rooms - they are trying super hard after a real tough time

    Reviewed January 04, 2022

    See room deals

    9.6
    Exceptional
    Ernest from Australia
    Couple
    Grand Deluxe
    Stayed 8 nights in April 2022

    Great Hillside view 10 minutes from Kata Beach”

    Great view over Kata and Kata Beach and less than 10 minutes walk from Kata Beach. Walking back up can be a challenge due to the steep hill. I guess that's the reason they call it Hillside and has such a good view. Lost count of all the pools. Rooms are OK. Enough room and big comfortable beds. Spacious balcony you can sit and relax on. The small desk with chair in the room is handy. Staff were very friendly and helpful!

    Reviewed April 30, 2022

    See room deals

    10.0
    Exceptional
    Christine from Australia
    Couple
    Grand Deluxe
    Stayed 7 nights in February 2022

    Sugar palm grand hillside hotel”

    Fantastic stay 7 nights hotel rooms big airy huge bathroom and stays cool all night. Slept so well in this hotel. Beds perfect, staff friendly facilities good and only 5 mins to Kata beach plus ocean view, dies t get any better than that

    Reviewed February 14, 2022

    See room deals

    10.0
    Exceptional
    Goran from Germany
    Solo traveler
    Grand Pool Access
    Stayed 5 nights in November 2021

    Absolutely nice”

    Very friendly and nice staff, clean! Had a room with own pool. The pool was cleaned every day. Can always recommend it

    Reviewed December 04, 2021

    See room deals

    Dear Valued Guests, Thank you for your feedback. Hope to see you again on your next visit. HAPPY NEW YEAR 2022 SPGH Team

    Responded January 07, 2022
    Sugar Palm Grand Hillside Hotel (SHA Plus+)
    10.0
    Exceptional
    Feliece from Australia
    Couple
    Grand Deluxe
    Stayed 7 nights in November 2019

    SUGAR PALM GRAND HILLSIDE ”

    Such an amazing hotel located in a great location. Central to Kata shops and a short walk to the beach, this hotel was everything we could have hoped for. The staff were super friendly and extremely helpful whenever we needed them. Would absolutely come to stay again.

    Reviewed November 10, 2019

    See room deals

    10.0
    Exceptional
    Andrea from United States
    Solo traveler
    Room Assigned on Arrival
    Stayed 15 nights in July 2021

    Phuket Sandbox”

    The sugar palm staff were tremendously helpful in traveling during COVID. They practiced safe protocols, helped me navigate confusing embassy staff, and were flexible when the airlines rescheduled my flights. They were very affordable and when I arrived I saw the accommodations were pristine and luxurious. Highly recommended!

    Reviewed July 24, 2021

    See room deals

    Dear Andrea, Thank you for your very encouraging feedback. Enjoy Phuket and you are welcome to stay with us again. Best Regards, SPGH

    Responded October 03, 2021
    Sugar Palm Grand Hillside Hotel (SHA Plus+)
    10.0
    Exceptional
    Andrew from Romania
    Solo traveler
    Grand Deluxe
    Stayed 7 nights in February 2022

    Very helpful”

    The staff at the Sugar Palm Grand Hillside have proven themselves as an indispensable help to me in negotiating travel during the pandemic with the various laws changing every week or so. If you have any concern about the Thai policy for travel, you should choose this hotel.

    Reviewed February 05, 2022

    See room deals

    10.0
    Exceptional
    Veasna from Thailand
    Group
    Grand Deluxe
    Stayed 3 nights in September 2020

    Amazing!!”

    I was sceptical about my friend choosing this place and originally booked SIS Kata but honestly so glad we went with Sugra pLAM! - AMAZING SERVICE, BEST LOCATION and just beautiful room and facilities.

    Reviewed October 09, 2020

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    Dear Valued Guests, Greetings from Sugar Palm Grand Hillside! Thank you for your feedback. We are glad that you have enjoyed your stay. We are looking forward to seeing you again on your next visit to Phuket Thailand. Our best regards, SPGH Team

    Responded October 31, 2020
    Sugar Palm Grand Hillside Hotel (SHA Plus+)
    10.0
    Exceptional
    Sandra from Thailand
    Group
    Grand Deluxe
    Stayed 3 nights in September 2020

    Very nice and well located”

    The room and the pool are very clean and nice. Excellent value for money, I highly recommend.

    Reviewed September 28, 2020

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    Dear Ms Sandra, Thank you for your kind feedback. We appreciate your recommendation. Hoping to seeing you again on your next visit to Phuket. Best regards, SPGH Team

    Responded October 13, 2020
    Sugar Palm Grand Hillside Hotel (SHA Plus+)
    10.0
    Exceptional
    Steve from Australia
    Couple
    Grand Jacuzzi Deluxe
    Stayed 1 night in November 2020

    Great Place”

    The reception staff were fantastic, very welcoming and helped us with every little detail. The hotel room and the location were perfect too. We will be back again and look forward to seeing the staff again. Highly recommend.

    Reviewed November 09, 2020

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    Dear Mr. Steve, Thank you for taking the time to share your experience. We are grateful! Our reception staff enjoyed reading your comment. Thank you very much for encouraging them. We hope to see you again on your next visit to Phuket. Best Regards SPGH Team

    Responded November 13, 2020
    Sugar Palm Grand Hillside Hotel (SHA Plus+)
    10.0
    Exceptional
    Alex from United Kingdom
    Couple
    Stayed 1 night in February 2021

    Excellent Location and Very Comfy Room”

    Stayed at this hotel twice now and each time I have very good nights sleep. Walking distance to the beach and very friendly staff.

    Reviewed February 23, 2021

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    Dear Mr. Alex, Thank you for taking the time to share your experience. We're glad that you we have reached your satisfaction. Have a great day. Best Regards, SPGH Team

    Responded February 23, 2021
    Sugar Palm Grand Hillside Hotel (SHA Plus+)
    9.6
    Exceptional
    Nutcha from Thailand
    Couple
    Grand Deluxe
    Stayed 2 nights in November 2020

    Great room and service”

    We stayed here for 2 nights. The room was a lot better that we thought which is very big and clean. Staffs are really nice and polite. The only thing that we don’t like is less space for parking. But it was not much customers due to COVID-19 concern, so that wasn’t a problem for us.

    Reviewed November 16, 2020

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    Dear Valued Guests, Thank you for your feedback. We are glad that you liked the room we assigned for you. Our staff was also delighted and grateful . Sorry about the parking space. We appreciate everything you shared. Please don't hesitate to contact us again should you need assistance on your next visit to Phuket. Best regards, SPGH Team

    Responded November 21, 2020
    Sugar Palm Grand Hillside Hotel (SHA Plus+)
    10.0
    Exceptional
    Hayley from Australia
    Couple
    Grand Deluxe
    Stayed 7 nights in December 2021

    Amazing Stay!”

    Wonderful hotel, I could not recommend enough. Great location, staff are very friendly and helpful, amazing facilities. Would stay again and again :)

    Reviewed February 18, 2022

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