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Sunlake Waterfront Resort & Convention
Sunlake Waterfront Resort & Convention
Sunlake Waterfront Resort & Convention
Sunlake Waterfront Resort & Convention
Sunlake Waterfront Resort & Convention
Sunlake Waterfront Resort & Convention
Sunlake Waterfront Resort & Convention

Removed from saved list

8

Excellent

3,408 reviews

3,408 reviews

View71
Housekeeping50
Breakfast33
See map

7.9

Very good

Location rating score

Very good location - 2.15 kilometers from city center
Popular landmarks
Jakarta Cathedral 5.7 km
Ancol Dreamland 5.9 km
Gambir Train Station Building 6.3 km
National Monument (MONAS) 6.5 km
National Museum 7.1 km
Jakarta Old Town 7.3 km
Museum Bank Indonesia 7.5 km
Grand Indonesia Mall 8.4 km
Istiqlal Mosque 19.3 km
Beautiful Indonesia in Miniature Park 20.1 km
Nearby landmarks
Kwik Kian Gie School of Business 940 m
Posyandu RW 9 1.1 km
Puskesmas Kelurahan Sunter Jaya II 1.1 km
Dokter Gigi Ines 1.1 km
RPTRA Sunter Mas 1.1 km
RPTRA Sutra 2 1.2 km
Taman DKI Sunter 1.2 km
Posyandu Lansia Mawar 07 1.3 km
Praktek Umum Dokter S.T. GUNAWAN 1.3 km
RPTRA Sutra Indah 1 1.3 km

Sunlake Waterfront Resort & Convention

Jl. Danau Permai Raya Blok C 1, Sunter , Kelapa Gading, Sunter, Jakarta, Indonesia, 14350 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sunter part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Tennis court

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.5
Distance to city center8 km
Location rating7.9
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport13.2 km

Rooms available at Sunlake Waterfront Resort & Convention

Very good
Room comfort & quality

7.9

Deluxe Room
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Royal Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Ambassador Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite with Balcony
...
  • Room size: 56 m²/603 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
Enter dates to see prices
Oriental Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 54 m²/581 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Junior Suite Room
...
  • Room size: 56 m²/603 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Room 
...
  • Room size: 54 m²/581 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Family Room
...
  • Room size: 54 m²/581 ft²
  • Balcony/terrace
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Executive Double Room
...
  • Room size: 54 m²/581 ft²
  • Balcony/terrace
  • 1 king bed and 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sunlake Waterfront Resort & Convention?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sunlake Waterfront Resort & Convention?

Sunlake Waterfront Resort & Convention is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sunlake Waterfront Resort & Convention has a car park available for guests. Parking is available for a fee of 5000 IDR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Sunlake Waterfront Resort & Convention?

There's an additional charge of 188000 IDR for adults and 100000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Sunlake Waterfront Resort & Convention?

Sunlake Waterfront Resort & Convention features 4 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Sunlake Waterfront Resort & Convention?

Sunlake Waterfront Resort & Convention does permit smoking in some areas and is not 100% smoke-free.

See map

Explore the neighborhood

What people love about Sunlake Waterfront Resort & Convention

  • 10

    Exceptional
    Spaciousness

    "Very spacious and clean."

    Ribka

    |

    25 September 2022

  • 10

    Exceptional

    "Best hotel in all respects l fully recommended my near and dears"

    ASHOK

    |

    24 September 2022

  • 8.8

    Excellent
    Cleanliness

    "Nice stay , spacious clean nice facilities definitely gonna stay here again"

    Melissa

    |

    28 July 2022

Property ranking|Compared to 2,521 Jakarta properties
See all rankings
Room comfort score
7.9/10
Room size
57 sqm.
Value for money score
8.5/10
Couples review score
8.2/10
Better than
98
%
of Jakarta properties
Bigger than
96
%
of Jakarta properties
Better than
89
%
of Jakarta properties
Better than
86
%
of Jakarta properties
Overall rating:

8

Excellent
3,408 reviews
Cleanliness
7.9
Facilities
8.0
Location
7.9
Read all reviews >
What travelers say they love:
Good area, large room, large swimming pool
Antony from Indonesia
Solo traveler
More about Sunlake Waterfront Resort & Convention

More about Sunlake Waterfront Resort & Convention

Sunlake Hotel

Enjoy all that Jakarta has to offer with a stay at Sunlake Hotel. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Sunlake Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Jakarta is made even more convenient with the taxi services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace.
For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Sunlake Hotel. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Sunlake Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Sunlake Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Sunlake Hotel including halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Sunlake Hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room and tennis court.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Jakarta. Find that special item or souvenir that will commemorate your trip to Jakarta at Grand Indonesia Mall located 8.4 km away.


Reasons to stay here

Compared to other accommodations in Jakarta, facilities here are rated higher than 89% of them.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Jakarta.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Breakfast

138 mentions

Swimming Pool

92 mentions

Housekeeping

71 mentions

Food & Dining

50 mentions

Languages spoken

  • English
  • Arabic
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Sauna
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Halal
  • Vegetarian
Restaurants on site

Silver Spoon Restaurant

  • Cuisine: International

Grand City Restaurant

  • Cuisine: Asian, Chinese

Queen indian Restaurant

  • Cuisine: Indian

Restaurant #4

  • Cuisine: Korean
Location
Jl. Danau Permai Raya Blok C 1, Sunter , Kelapa Gading, Sunter, Jakarta, Indonesia, 14350
Very good
Location

7.9

Airports

  • Halim Perdanakusuma International Airport (HLP)
    13.2 km 38 min drive
  • Soekarno-Hatta International Airport (CGK)
    25.1 km

Public transportation

  • Boulevard Utara
    3.2 km
  • Boulevard Selatan
    3.3 km

Hospital or clinic

  • Posyandu RW 9
    1.1 km

Shopping

  • Grand Indonesia Mall
    8.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    240 m 3 min walk
What's nearby

Popular landmarks

  • Jakarta Cathedral
    5.7 km
  • Ancol Dreamland
    5.9 km
  • Gambir Train Station Building
    6.3 km
  • National Monument (MONAS)
    6.5 km
  • National Museum
    7.1 km
  • Jakarta Old Town
    7.3 km
  • Museum Bank Indonesia
    7.5 km
  • Grand Indonesia Mall
    8.4 km
  • Istiqlal Mosque
    19.3 km
  • Beautiful Indonesia in Miniature Park
    20.1 km

Nearby landmarks

  • Kwik Kian Gie School of Business
    940 m
  • Posyandu RW 9
    1.1 km
  • Puskesmas Kelurahan Sunter Jaya II
    1.1 km
  • Dokter Gigi Ines
    1.1 km
  • RPTRA Sunter Mas
    1.1 km
  • RPTRA Sutra 2
    1.2 km
  • Taman DKI Sunter
    1.2 km
  • Posyandu Lansia Mawar 07
    1.3 km
  • Praktek Umum Dokter S.T. GUNAWAN
    1.3 km
  • RPTRA Sutra Indah 1
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • 1 children age 0 - 5 years stays free of charge sharing existing beds with parents. Children 6 - 12 years old should use an extra bed with additional charge IDR 350,000/night. Maximum 1 extra bed per room

    Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel. Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
  • A security deposit of IDR 500.000 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • One child 0 - 4 years old will receive breakfast free of charge.
  • Children 5-10 years old will be charged 50% from the breakfast rate.
  • Children above 11 years old will be charged for breakfast fee.
  • Second child 0-4 years old will be charged 50% from the breakfast rate.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until18:00
  • Check-out from12:00
  • Check-out until12:30

Getting around

  • Airport transfer fee350000 IDR
  • Distance from city center8 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)188000 IDR
  • Daily Internet/Wi-Fi fee200000 IDR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors8
  • Number of restaurants4
  • Number of rooms 228
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2017

Parking

  • Daily parking fee5000 IDR

Reviews of Sunlake Waterfront Resort & Convention from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness7.9
Facilities8.0
Location7.9
Room comfort and quality7.9
Service8.0
Value for money8.5
High score for Jakarta
Rating
9+ Exceptional (511)
8-9 Excellent (343)
7-8 Very Good (640)
6-7 Good (250)
<6 Below Expectation (281)
Time of the year
Mar - May (532)
Jun - Aug (480)
Sep - Nov (565)
Dec - Feb (448)
All guests (3,097)
All room types
All languages

Show reviews that mention 

Showing 2,025 verified guest comments
12345
10.0
Exceptional
Martin from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in March 2019

always satisfied”

We love everything of this hotel. The room is spacious, comfortable, hot water is available always, nice pool and gym. The parking lot is sufficient. The service is good.

Reviewed March 12, 2019

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Dear Value Guest I am delighted to hear that you had a pleasant stay experience with us and appreciate reading your review. Thank you for your positive comments and I am glad that you enjoyed the service and facilities. Your feedback will be shared with our team towards providing more excellent services for all our guests. We look forward to welcoming you back soon. Wishing you a pleasant day ahead Sincerely,

Responded October 10, 2019
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Ronny from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in December 2019

Very nice hotel”

Realy love this hotel... the room was clean, big and nice. Many restaurant inside hotel, many choices on breakfast menu, want to go back this hotel someday

Reviewed December 27, 2019

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Dear Ronny Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded January 15, 2020
Sunlake Waterfront Resort & Convention
10.0
Exceptional
HAN from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in August 2019

Satisfied Staying”

Good value for money ! Comfortable and clean room too, breakfast was variety and hotel interior design was beautiful, thanks for the quick check-in and check-out process

Reviewed December 09, 2019

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Dear Mr. Han Greetings from Sunlake Hotel Thank you for taking the time to share your review with us. We apologize for your unpleasant experience during your stay with us regarding the room and services. We will forward your feedback to our team and will make improvement and necessary changes. We personally assure you that your valuable feedback will certainly help us in further improving and enhancing the service delivery within the areas highlighted in your note. We sincerely hope you will allow us another opportunity to redeem ourselves and make up for the previous experience at our Hotel. Have a great day! With best regards, Sunlake Hotel

Responded January 15, 2020
Sunlake Waterfront Resort & Convention
10.0
Exceptional
lia from Indonesia
Business traveler
Stayed 1 night in March 2019

Good hotel, location, food, affordable price ”

Really enjoy the hotel , with large bedroom, bathroom, good view, clean hotel, friendly staff, fast check in and check out

Reviewed March 08, 2019

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Dear Value Guest I am delighted to hear that you had a pleasant stay experience with us and appreciate reading your review. Thank you for your positive comments and I am glad that you enjoyed the service and facilities. Your feedback will be shared with our team towards providing more excellent services for all our guests. We look forward to welcoming you back soon. Wishing you a pleasant day ahead Sincerely, Sunlake Hotel

Responded October 10, 2019
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Danny from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in January 2020

overall nice”

fast check-in, clean room, big room. i think can do more better with the tv channels. but overall, nice place to stay and enjoy.

Reviewed January 07, 2020

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Dear Mr. Danny Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded January 15, 2020
Sunlake Waterfront Resort & Convention
10.0
Exceptional
jessica from Indonesia
Group
Deluxe Family Room
Stayed 1 night in January 2020

Good experience”

The room was big and clean..staffs are helpful and kind Nice place to stay Thx

Reviewed January 20, 2020

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Dear Guest Value Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded January 20, 2020
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Sergey from Russia
Solo traveler
Deluxe Room
Stayed 1 night in February 2019

Huge room, moderate price”

Was staying for just one night. Room is huge, with a panoramic view all over the city from the top floor. Definitely worth its price.

Reviewed February 23, 2019

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Dear Value Guest I am delighted to hear that you had a pleasant stay experience with us and appreciate reading your review. Thank you for your positive comments and I am glad that you enjoyed the service and facilities. Your feedback will be shared with our team towards providing more excellent services for all our guests. We look forward to welcoming you back soon. Wishing you a pleasant day ahead Sincerely, Sunlake Hotel

Responded October 10, 2019
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Nicolas from Indonesia
Couple
Deluxe Room
Stayed 1 night in March 2020

Great place great facilities great locations. I love this place ”

I've been here many times and always love it.

Reviewed March 22, 2020

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Dear Guest Value Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded April 06, 2020
Sunlake Waterfront Resort & Convention
9.6
Exceptional
Andreas from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in March 2020

Definable recommended”

Gym and pool were pretty good. Room was clean and had much space. In front of the Hotel is a lake, the view is beautiful and you can even fish at the lake for free, if you are into fishing.

Reviewed March 08, 2020

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Dear Guest Value Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded April 06, 2020
Sunlake Waterfront Resort & Convention
10.0
Exceptional
jensens from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in January 2020

Spacious”

Oldy but goldy. Great location,spacious room. Big bed and they have 2 sofa. Great for a family with 2 young child

Reviewed January 07, 2020

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Dear Mr. Jenses Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded January 15, 2020
Sunlake Waterfront Resort & Convention
10.0
Exceptional
calvin from Indonesia
Family with young children
Stayed 1 night in December 2019

Wide room it's very nice for us coz we are traveling with our children”

The location of this hotel is near to the mall and also culinary place

Reviewed December 23, 2019

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Dear Calvin Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded January 15, 2020
Sunlake Waterfront Resort & Convention
10.0
Exceptional
eva from Indonesia
Couple
Oriental Suite
Stayed 2 nights in June 2022

The best in area”

All is perfect. Delicious breakfast, big room, view is the best too

Reviewed July 03, 2022

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Dear Valued Guest, Greetings from Sunlake Hotel Jakarta! Thank you for taking the time to share your review. we are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided. we look forward to welcoming you again and continuing to create wonderful experience. Warm regards, Toto Sandjaja General Manager

Responded July 09, 2022
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Sri from Indonesia
Couple
Deluxe Room
Stayed 1 night in June 2022

Value for money”

Great hotel, delicious food, perfect location, and warm staffs hotel, perfect!

Reviewed June 26, 2022

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Dear Valued Guest, Greetings from Sunlake Hotel Jakarta! Thank you for taking the time to share your review. we are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided. we look forward to welcoming you again and continuing to create wonderful experience. Warm regards, Toto Sandjaja General Manager

Responded July 09, 2022
Sunlake Waterfront Resort & Convention
9.6
Exceptional
Jessica from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in April 2021

My favorite!”

Always had a great time here. It's an old hotel, but taken care of really well. The room is spacious and their amenities are enough for me. The pool is their best feature. Not a lot of hotel has 2m-deep pool. Waiting for the pool to open again...

Reviewed May 27, 2021

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Dear Valued Guest Warm greetings from Sunlake Hotel, Thank you for choosing to stay with us and providing your generous feedback on our Guest Satisfaction Survey. Your kind and generous comment regarding our associate services are truly appreciated. Rest assured that your comment has been shared with all the members of the hotel team. This will further motivate us to consistently provide exceptional service to all of our valued guests, such as yourself. Once again, on behalf of the entire hotel team, I would like to thank you for your positive commendation and we are eagerly looking forward to your return soon. Sincerely Sunlake Hotel Jakarta

Responded June 24, 2021
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Antony from Indonesia
Solo traveler
Deluxe Room
Stayed 1 night in February 2019

Good Value”

Good Value, Large Room, Large Bed, Large Swimming Pool, Nice View, Central Location, Quite Area

Reviewed March 04, 2019

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Dear Value Guest I am delighted to hear that you had a pleasant stay experience with us and appreciate reading your review. Thank you for your positive comments and I am glad that you enjoyed the service and facilities. Your feedback will be shared with our team towards providing more excellent services for all our guests. We look forward to welcoming you back soon. Wishing you a pleasant day ahead Sincerely, Sunlake Hotel

Responded October 10, 2019
Sunlake Waterfront Resort & Convention
9.2
Exceptional
Leon
Couple
Deluxe Room
Stayed 7 nights in February 2019

An excellent hotel, with full facilities”

We extended here multiple times as it's great value for money. The Silver Spoon restaurant isn't very good, but the in-house Indian one is great and have heard the Chinese restaurant is also good. Well designed rooms, with lots of nice woodwork. Attentive staff. Great cleanliness. Will be staying here again, though it's further out of Jakarta central, it's close to very large malls, for anything you need.

Reviewed March 05, 2019

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Dear Value Guest Thank you very much for sharing this positive review of your stay at the Sunlake Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunlake Hotel

Responded October 10, 2019
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Amelia from Indonesia
Family with teens
Stayed 2 nights in October 2021

Great Place”

Location is a bit dark since it's in front of lake. However overall service is great

Reviewed May 06, 2022

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Dear Valued Guest, Greetings from Sunlake Hotel Jakarta! Thank you for taking the time to share your review. we are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided. we look forward to welcoming you again and continuing to create wonderful experience. Warm regards, Syahrir Arief General Manager

Responded May 08, 2022
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Adeam from United Kingdom
Business traveler
Deluxe Room
Stayed 1 night in March 2020

Very good staf ”

Mast all visitors to Jakarta come to sun lake hotel

Reviewed March 19, 2020

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Dear Guest Value Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded April 06, 2020
Sunlake Waterfront Resort & Convention
9.6
Exceptional
Rizqonadhimi from Indonesia
Couple
Stayed 2 nights in March 2020

North Jakarta Hidden Gem Hotel”

I left my iphone dead in the lobby, then the hotel staff called to the room and returned it. During the weekend the local cafe near the hotel play very loud music but upon entering the hotel is really quiet, no sound from outside at all. Room service is very responsive to guest requests. Definitely will come back here.

Reviewed March 22, 2020

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Dear Guest Value Warmest Greetings from Sunlake Hotel Jakarta.. Thank you for staying at Sunlake Hotel. We are very grateful to receive your good feedback. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services and for sure your feedback will be noticed. Again thank you very much and we are looking forward to having you back with us at Sunlake Hotel Your Sincerely Sunlake Hotel Jakarta

Responded April 06, 2020
Sunlake Waterfront Resort & Convention
10.0
Exceptional
Antony from Indonesia
Couple
Stayed 1 night in February 2019

Good Value”

Good Value, Large Room, Large Swimming Pool, Central Area, Quite Area, Nice View

Reviewed February 06, 2019

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Dear Value Guest I am delighted to hear that you had a pleasant stay experience with us and appreciate reading your review. Thank you for your positive comments and I am glad that you enjoyed the service and facilities. Your feedback will be shared with our team towards providing more excellent services for all our guests. We look forward to welcoming you back soon. Wishing you a pleasant day ahead Sincerely, Sunlake Hotel

Responded October 10, 2019
Sunlake Waterfront Resort & Convention
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