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Lobby, Sunway Hotel Seberang Jaya in Penang
Deluxe Double or Twin Room, Sunway Hotel Seberang Jaya in Penang
a large building with a clock on the top of it, Sunway Hotel Seberang Jaya in Penang
a room with a lot of furniture and a large window, Sunway Hotel Seberang Jaya in Penang
a hotel room with a shower and a bed, Sunway Hotel Seberang Jaya in Penang
Entrance, Sunway Hotel Seberang Jaya in Penang
Exterior view, Sunway Hotel Seberang Jaya in Penang

Removed from saved list

8.3

Excellent

9,077 reviews

9,077 reviews

Housekeeping321
Breakfast84
Shops63
See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Chew's Jetty 6.8 km
Penang Fort Cornwallis 6.8 km
Pinang Peranakan Mansion 6.9 km
Khoo Kongsi 7.1 km
Armenian Street 7.3 km
Cheong Fatt Tze - The Blue Mansion 7.7 km
Kek Lok Si Temple 13.9 km
Batu Ferringhi Beach 18.6 km
Entopia 21.1 km
Escape Theme Park 21.1 km
Nearby landmarks
Sunway Sports Centre 210 m
Driving Range 350 m
Ku Zheng Tse Temple 390 m
Sunway Carnival Mall 440 m
PECC Exhibition & Convention Centre 440 m
MegaKulim 460 m
Poliklinik Chong & Su 500 m
Penang Bird Park 530 m
Taman Tunku 870 m
Hospital Seberang Jaya 870 m

Sunway Hotel Seberang Jaya

No.11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Penang, Malaysia, 13700 - See map

In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Seberang Jaya part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Golf course [on-site]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

38 travelers have booked today.

Value for money8.3
Distance to city center29. Km
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport17.6 km

Rooms available at Sunway Hotel Seberang Jaya

Excellent
Room comfort & quality

8.1

Club
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed
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Deluxe Double or Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Premier Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 52 m²/560 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Premier King Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Duplexe Suite
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Duplex, 2 Bedrooms, Hot Tub, Sea View
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Dusit Club King
...
  • Room size: 52 m²/560 ft²
Enter dates to see prices
Dusit Club Room Twin Bed
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Single room - Deluxe
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does Sunway Hotel Seberang Jaya offer airport transfer?

Sunway Hotel Seberang Jaya offers airport transfer service upon request with an additional charge of 85 MYR in local currency. To request, check the box on the booking form just before the payment page.

Is car parking available at Sunway Hotel Seberang Jaya?

Sunway Hotel Seberang Jaya has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the average travel time to the nearest airport from Sunway Hotel Seberang Jaya?

The average travel time to get from Sunway Hotel Seberang Jaya to the airport is 35 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Sunway Hotel Seberang Jaya?

Sunway Hotel Seberang Jaya's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Sunway Hotel Seberang Jaya have?

Sunway Hotel Seberang Jaya has a total of 13 floors.

How long do guests generally stay at Sunway Hotel Seberang Jaya?

Verified past guests that have stayed at Sunway Hotel Seberang Jaya had an average nightly stay of 2 nights at this property.

What was the average room rate for Sunway Hotel Seberang Jaya been in the past month?

The average room rate for Sunway Hotel Seberang Jaya in the past month is 295.23 MYR, compared to city's average of 216.05 MYR.

What is the verified guest review consensus about Sunway Hotel Seberang Jaya's view?

65.0% of our verified guest assessments have given a positive review and comments about this property's view. You can look up on more detailed customer reviews, and comments for Sunway Hotel Seberang Jaya down in the review section.

What is the verified guest review consensus about Sunway Hotel Seberang Jaya's spa?

62.0% of our past customer ratings have given a positive appraisal and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Sunway Hotel Seberang Jaya down in the review section.

What is the typical rating that past Families with older children have given to Sunway Hotel Seberang Jaya?

Past families with older children that have stayed at this property have given Sunway Hotel Seberang Jaya an average rating of 8.5. You can check out more thorough customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Sunway Hotel Seberang Jaya?

Verified local travelers that have stayed at this property have given Sunway Hotel Seberang Jaya an average rating of 8.8. You can look up on more in depth customer reviews, and responses for this property down in the review section.

See map

Explore the neighborhood

What people love about Sunway Hotel Seberang Jaya

  • 10

    Exceptional
    Cleanliness

    "Good and clean"

    YAW

    |

    10 May 2023

  • 10

    Exceptional
    Cleanliness

    "Clean and comfortable room."

    Agnes

    |

    4 May 2023

  • 8

    Very good
    Location

    "Good location as it is"

    Irene

    |

    13 May 2023

Property ranking|Compared to 3,025 Penang properties
See all rankings
Room comfort score
8.1/10
Couples review score
8.5/10
Room size
32 sqm.
Cleanliness score
8.6/10
Better than
97
%
of Penang properties
Better than
93
%
of Penang properties
Bigger than
93
%
of Penang properties
Better than
91
%
of Penang properties
Overall rating:

8.3

Excellent
9,077 reviews
Cleanliness
8.6
Facilities
7.9
Location
8.4
Read all reviews >
What travelers say they love:
Room is clean and well maintained.
Hoong from Malaysia
Business traveler
More about Sunway Hotel Seberang Jaya

More about Sunway Hotel Seberang Jaya

Sunway Hotel Seberang Jaya

Getting in and around Penang is a breeze when staying at Sunway Hotel Seberang Jaya, located just minutes away from the city center.
At Sunway Hotel Seberang Jaya, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Penang even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Sunway Hotel Seberang Jaya thanks to the hotel's laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Sunway Hotel Seberang Jaya are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Sunway Hotel Seberang Jaya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
Apart from amenities and services, Sunway Hotel Seberang Jaya goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's golf course on site.


Around the property

Experience all the sights and local attractions of Penang with Sunway Hotel Seberang Jaya as your base. Multiple day trip options await you and your travel group close to Sunway Hotel Seberang Jaya, starting with visits to Chew's Jetty located just 6.7 km away. Cheong Fatt Tze - The Blue Mansion is located 7.6 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 91% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

263 mentions

Breakfast

196 mentions

Car Park

74 mentions

Food & Dining

72 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
  • Korean
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Ticket services
  • Tours
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Kitchen
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Sun Cafe
  • Menu: Buffet, A-la-carte

Location

No.11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Penang, Malaysia, 13700
Excellent
Location

8.4

Airports
  • Penang International Airport (PEN)
    17.6 km 30 min drive
  • Sultan Abdul Halim Airport (AOR)
    89.0 km
Public transportation
  • Stesen KTM Butterworth Railway Station
    3.6 km
  • Bukit Mertajam
    6.3 km
Hospital or clinic
  • MegaKulim
    460 m
Convenience store
  • 7 Eleven
    250 m
Cash withdrawal
  • ATM
    200 m

What's nearby

Popular landmarks
  • Chew's Jetty
    6.8 km
  • Penang Fort Cornwallis
    6.8 km
  • Pinang Peranakan Mansion
    6.9 km
  • Khoo Kongsi
    7.1 km
  • Armenian Street
    7.3 km
  • Cheong Fatt Tze - The Blue Mansion
    7.7 km
  • Kek Lok Si Temple
    13.9 km
  • Batu Ferringhi Beach
    18.6 km
  • Entopia
    21.1 km
  • Escape Theme Park
    21.1 km
Nearby landmarks
  • Sunway Sports Centre
    210 m
  • Driving Range
    350 m
  • Ku Zheng Tse Temple
    390 m
  • Sunway Carnival Mall
    440 m
  • PECC Exhibition & Convention Centre
    440 m
  • MegaKulim
    460 m
  • Poliklinik Chong & Su
    500 m
  • Penang Bird Park
    530 m
  • Taman Tunku
    870 m
  • Hospital Seberang Jaya
    870 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective from June 1st, 2014, guests are required to pay MYR 3 net per room per night for a heritage/council fee. This is not included in room rate and will be paid directly at the hotel.
  • This is a strictly non-smoking property.
  • Complimentary parking is available and is subject to availability.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:30
Getting around
  • Airport transfer fee85 MYR
  • Distance from city center29. Km
  • Travel time to airport (minutes)35
Extras
  • Breakfast charge (unless included in room price)26 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of floors13
  • Number of restaurants2
  • Number of rooms 202
  • Room voltage230
  • Year property opened1998
  • Most recent renovation2013
Parking
  • Daily parking fee0 MYR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Sunway Hotels remains open with strict adherence to the CMCO guidelines and sunway stay safe protocols. Check in at the hotel will be restricted to guests with relevant work pass or employer consent letter during period.

Coffee House is only available for guest to have their breakfast should guest choose not to have it in the room

Guest who booked a room inclusive breakfast, only packed breakfast will be served.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Sunway Hotel Seberang Jaya from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities7.9
Location8.4
Room comfort and quality8.1
Service8.4
Value for money8.3
High score for Penang
Rating
9+ Exceptional (918)
8-9 Excellent (492)
7-8 Very Good (987)
6-7 Good (303)
<6 Below Expectation (345)
Time of the year
Mar - May (748)
Jun - Aug (725)
Sep - Nov (710)
Dec - Feb (862)

Show reviews that mention 

Showing 3,045 verified guest comments
12345
10.0
Exceptional
Jaysoninder from Malaysia
Business traveler
Deluxe Double or Twin Room
Stayed 1 night in September 2022

One of the most pleasant hotel experiences!”

One of the most pleasant hotel experiences I've had in awhile. I travelled to Seberang Jaya for work and arrived a little early needing to prepare and freshen up for an event and the concierge was to kind as to allow me to check in earlier and was incredibly helpful and patient with me. The room was immaculate with all the creature comforts. I also had Breakfast included in my stay and was given a late checkout. For the price that I paid it's absolutely worth every cent and more. I've stayed in a few Sunway propeties ad this was rather surprisingly the best so far, I'd definitely stay here again and recommended it.

Reviewed September 19, 2022

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Dear Jaysoninder, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded September 20, 2022
Sunway Hotel Seberang Jaya
10.0
Exceptional
Shakir from Malaysia
Business traveler
Deluxe Double or Twin Room
Stayed 1 night in January 2023

Room very comfortable”

Nice and clean space. Just that check in system via kiosk takes quite of some time to process.please improve it

Reviewed January 20, 2023

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Dear Shakir, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our room conditions. We appreciate your suggestion, rest assured we will monitor the efficiency of the self-check-in kiosks and continue to make improvements for better guest experience. Thank you for your patronage, we would be truly grateful if you may recommend us to your loved ones. We look forward to welcoming you again soon. Regards, The Management

Responded January 31, 2023
Sunway Hotel Seberang Jaya
10.0
Exceptional
Kala from Malaysia
Couple
Deluxe Double or Twin Room
Stayed 1 night in December 2022

Overall was good stay”

Worth for the price, nearby got Sunway mall. Only bedsheet was dirty and breakfast was normal nothing great. No enough parking space for those who wants to stay and those who came to the hotel for events and seminars.

Reviewed January 26, 2023

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Dear Kala, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our services up to your expectations. We view your comment on the quality of our bedsheet with concern, please be assured actions will be taken to avoid the similar from happening again. Our Security team remains committed to assist, ensuring the safety of our guests and the vehicles, especially when we are facing high demand for car parking. We thank you for your understanding, and remain committed to serve you better. Regards, The Management

Responded January 31, 2023
Sunway Hotel Seberang Jaya
10.0
Exceptional
Daniel from Malaysia
Couple
Deluxe Double or Twin Room
Stayed 1 night in June 2022

Excellent Convenience”

The Mini Bar items is totally FREE (Yes!, everything, except the appliances), superbly clean & spacious room, tons of amenities like towels, tooth brush, shampoo, shoe shine, bath robes etc. Employees are very friendly & helpful, have pub & bistro at lobby, free parking & guarded. 5mins walk to Sunway Carnival Mall & Billion Super Market.

Reviewed June 20, 2022

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Dear Daniel, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services and amenities, as well as find our location strategic. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded June 21, 2022
Sunway Hotel Seberang Jaya
10.0
Exceptional
Norazian from Malaysia
Family with young children
Deluxe Double or Twin Room
Stayed 2 nights in January 2023

Best experince.”

Wow services. Friendly staff..3rd time staying at this hotel. Please do upgrade ur breakfast. Easy parking. We will come again.

Reviewed February 04, 2023

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Dear Norazian, Greetings from Sunway Hotel Seberang Jaya. We are glad you find our services up to your expectations. Your feedback on our breakfast is very much appreciated, rest assured we have highlighted this to the team at the restaurant for improvements. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded February 07, 2023
Sunway Hotel Seberang Jaya
10.0
Exceptional
charice from Malaysia
Solo traveler
Deluxe Double or Twin Room
Stayed 1 night in October 2022

Good hospitality & Clean room”

Thumb up for the help of the staff Mr Khairy for his friendliness in attending to me while checked in using the self check-in machine. Clean room and bathroom. The only down part is the air-conditioner which takes some time to cool the room. Overall it’s a great experience to stay here

Reviewed October 31, 2022

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Dear Charice, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that our services are up to your expectations. Your kind compliments on our staff are much appreciated as well, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

Responded November 07, 2022
Sunway Hotel Seberang Jaya
10.0
Exceptional
Muhammad from Malaysia
Family with young children
Deluxe Double or Twin Room
Stayed 1 night in December 2022

Comfortable at the heart of Penang”

Easy access, strategically located, friendly staffs, comfortable rooms, fast service.

Reviewed January 16, 2023

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Dear Muhammad, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our location strategic, and our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded January 19, 2023
Sunway Hotel Seberang Jaya
10.0
Exceptional
Suhanthi from Malaysia
Family with young children
Deluxe Double or Twin Room
Stayed 1 night in December 2019

Value for money and pleasant stay”

I was upgraded to a bigger room with free minibar when their occupancy was low which I feel its nice of the staff to do this. Because of the upgrade, I made this hotel my top choice. Used to go the Light Hotel which is right in front of Sunway hotel but because of the price difference, I prefer Sunway now. Both hotels are nice by the way. Their rooms are clean and their receiption staffs are quite pleasant as well. They will try to accomodate all your request. As one of the commentor here said, their lobby has a peculiar smell of fragnance which I feel they should remove. Overall, I had a good stay!

Reviewed January 03, 2020

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Dear Suhanthi, Thank you for your review. We are glad that you enjoyed your stay with us and found our services to your expectations. Please be informed that your comment on our lobby fragrance is duly noted, and will be highlighted to the Management for their consideration We wish you could recommend us to your loved ones, and we hope to welcome you back with us again soon. Kind regards, The Management

Responded January 08, 2020
Sunway Hotel Seberang Jaya
9.6
Exceptional
WONG from Singapore
Business traveler
Deluxe Double or Twin Room
Stayed 2 nights in December 2022

Strategic location”

The room is spacious, modern and clean. only parking is limited if you come back from dinner late. The check-in using the machine is extremely slow. Even though, there is no guest but they insist us to use the e-check-in machine. We booked for 2 pax per room but were allocated for 1 pax breakfast.

Reviewed January 22, 2023

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Dear Wong, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our room comfortable. Please accept our sincere apologies for the inconveniences caused by the self-check-in kiosks, and the high demand for car parking, as well as the breakfast allocation. We promise to improve our services, enhancing the efficiency of our check-in processes and continue to ensure the safety of our guests and the vehicles, including patrolling the surrounding areas of the hotel. Please visit us again soon, we look forward to welcoming you in the not-too-distant future. Thank you. Regards, The Management

Responded January 31, 2023
Sunway Hotel Seberang Jaya
10.0
Exceptional
Vishalne from Malaysia
Family with young children
Deluxe Double or Twin Room
Stayed 1 night in January 2023

Great experience with sunway hotel seberang jaya”

Such great facility and very clean hotel

Reviewed January 23, 2023

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Dear Vishalne, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our services and facilities up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded January 31, 2023
Sunway Hotel Seberang Jaya
10.0
Exceptional
GUAT from Malaysia
Solo traveler
Deluxe Double or Twin Room
Stayed 2 nights in October 2020

Best blackout curtains, poor bed and pillow quality ”

Total blackout curtains for best sleeping environment. Free WiFi @ satisfactory speed!! :) Strong water pressure, nice hot water. But... I can feel the bed spring, hear the spring noices when sitting on it. Pillow cushion has small beads feeling. I can hear upstairs flushing toilet. Next door, next few doors closing their doors. Office chair is not comfortable to sit on for long hour working. I'm 60kg @ 174cm. I tend to slide down from the chair when sitting on it. Water kettle inside is oilly.

Reviewed October 05, 2020

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Dear Guat, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that you are happy with you overall stay. Your reviews on our room amenities, facilities and soundproof are very much appreciated, which we had highlighted to the management for service enhancement, as our guest satisfaction remains one of our priorities. We hope that this single experience will not mar your overall impression of our hotel and look forward to see you again in the not too distant future. Regards, The Management

Responded October 06, 2020
Sunway Hotel Seberang Jaya
10.0
Exceptional
Faizal from Malaysia
Business traveler
Deluxe Double or Twin Room
Stayed 2 nights in August 2022

Most recommended Hotel in Penang (Mainland)”

Definitely will be stayed in this hotel for my next visit in Penang. The room cleanliness was excellent and front counter staff was really helpful in providing assistance.

Reviewed August 25, 2022

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Dear Faizal, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded August 26, 2022
Sunway Hotel Seberang Jaya
10.0
Exceptional
adib from Malaysia
Family with teens
Deluxe Double or Twin Room
Stayed 1 night in May 2022

Family Trip”

All of the staff was very friendly, helpful, always in good mood, from the guard, the receiptionist, the carrier, the cleaner the best. Everytime come here they always helpful.

Reviewed May 29, 2022

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Dear Adib, Greetings from Sunway Hotel Seberang Jaya. We are glad that our services are always up to your expectations. It is our pleasure having you as our regular customer, please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded May 30, 2022
Sunway Hotel Seberang Jaya
10.0
Exceptional
NUR from Malaysia
Family with teens
Deluxe Double or Twin Room
Stayed 1 night in October 2022

cleanest hotel”

i have a habit checking kettle to make sure it’s clean. this is the first hotel i went that have spotless kettle!

Reviewed October 10, 2022

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Dear Nur, Greetings from Sunway Hotel Seberang Jaya, Penang! Thank you for your kind review. We are glad that you are happy with your overall stay. Your compliment on the cleanliness of our guest room and facilities is very much appreciated, we would like to assure you that our guest satisfaction remains one of our priorities. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

Responded October 11, 2022
Sunway Hotel Seberang Jaya
10.0
Exceptional
pohchie from Malaysia
Family with teens
Deluxe Double or Twin Room
Stayed 1 night in December 2022

Exceptional”

Great location and cozy stay, traveling with an elderly on wheelchair, requested for a wheelchair friendly room, the bathroom is great.

Reviewed January 07, 2023

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Dear Pohchie, Greetings from Sunway Hotel Seberang Jaya. We are glad that you find our location strategic, our services and amenities up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded January 09, 2023
Sunway Hotel Seberang Jaya
9.2
Exceptional
SITI from Malaysia
Couple
Deluxe Double or Twin Room
Stayed 2 nights in December 2022

a place to stay in seberang jaya”

Overall it was good, clean n comfortable as you would expect from Sunway hotel. However, their breakfast buffet not that interesting and the taste not up to par with hotel standard. Parking is very limited so if you come back late, need to park your car behind the hotel, which is under the local municipal, so that means need to wake up to either move your car or pay parking in the morning before you got fine. Besides these, Sunway hotel is a great place to stay. Close to the mall, walking distance to the Market and all the shops, right next to a hospital, bird park and most importantly, to Nasi kandar Pelita.

Reviewed January 02, 2023

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Dear Siti, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with our services and find our location strategic. Your feedback on our parking facility is very much appreciated, rest assured our Security team remains committed to assist, including patrolling the nearby areas, ensuring the safety of our guests and the vehicles. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you. Regards, The Management

Responded January 03, 2023
Sunway Hotel Seberang Jaya
10.0
Exceptional
Shagila from Malaysia
Family with young children
Deluxe Double or Twin Room
Stayed 3 nights in December 2021

Pleasant stay!”

The rooms were very well maintained, clean, awesome staffs and extremely pleasant stay. If only I had more time, I would definitely have extended my stay. The best and first choice. Highly recommended.

Reviewed December 28, 2021

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Dear Shagila, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with your stay. Please recommend us to your loved ones. We thank you for your continuous support, making us your preferred choice of accommodation in Penang and look forward to welcoming you again soon. Regards, The Management

Responded December 29, 2021
Sunway Hotel Seberang Jaya
10.0
Exceptional
Elyana from Malaysia
Family with young children
Deluxe Double or Twin Room
Stayed 1 night in October 2020

My go to Hotel”

If I am in the area and nee to stay overnight, this is my go to hotel. Love everything about the place. easy access from the highway, the nearby eateries, comfortable room, great service from the staffs. Recommended!

Reviewed March 03, 2021

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Dear Elyana, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services and location are up to your expectations. Your kind compliments on our staff are much appreciated as well, rest assured that they will be shared among the team as an encouragement to keep up their efforts. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management

Responded March 04, 2021
Sunway Hotel Seberang Jaya
10.0
Exceptional
Lee from Malaysia
Family with young children
Deluxe Double or Twin Room
Stayed 1 night in December 2022

Priority Choice ”

Always my priority choice of stay whenever I am at Butterworth and the main contribution factor is the hospitality extended by all levels of staff

Reviewed December 18, 2022

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Dear Lee, Greetings from Sunway Hotel Seberang Jaya. We are glad that you are happy with your overall stay experience. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded December 19, 2022
Sunway Hotel Seberang Jaya
10.0
Exceptional
Noor from Malaysia
Couple
Deluxe Double or Twin Room
Stayed 2 nights in March 2022

Always my favourite hotel”

Whenever I went to Penang, i will choose Sunway hotel Seberang Jaya. Near to Penang 1st bridge so it is easy to go and forth to the Island. Love the room, the bed, the pillow, the vending machine at the lobby. In 2022, been here for third time.

Reviewed March 28, 2022

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Dear Noor, Greetings from Sunway Hotel Seberang Jaya. We would like to thank you for your continuous support, and glad that our services and amenities are always up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management

Responded March 28, 2022
Sunway Hotel Seberang Jaya
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