Bedroom, Swiss-Belhotel Harbour Bay in Batam Island
Junior Suite - Facilities, Swiss-Belhotel Harbour Bay in Batam Island
Food and beverages, Swiss-Belhotel Harbour Bay in Batam Island
Swimming pool, Swiss-Belhotel Harbour Bay in Batam Island
Lobby, Swiss-Belhotel Harbour Bay in Batam Island
Entrance, Swiss-Belhotel Harbour Bay in Batam Island
Facilities, Swiss-Belhotel Harbour Bay in Batam Island

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8.4Excellent

5,313 reviews

5,313 reviews

Location 8.6
Room comfort and quality 8.6
Service 8.6
Cleanliness 8.5
Value for money 8.4
Facilities 8.1
See map

8.6Excellent

Location rating score

Excellent location - 280 meters from city center
Parking
FREE
Popular landmarks
Harbour Bay Mall
290 m
Funworld Nagoya Citywalk Batam
1.4 km
Nagoya Hill Shopping Mall
1.5 km
Tua Pek Kong Temple
2.0 km
Jabal Arafah Mosque
2.0 km
Closest landmarks
OG Home Supermarket
20 m
Carrefour Harbour Bay
210 m
Harbour Bay Mall
290 m
Diamond City Mall
290 m
Lapangan Bola T.Uma
990 m

Swiss-Belhotel Harbour Bay

Jl. Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam Island, Indonesia - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Batu Ampar part of Batam Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nagoya Hill Shopping Mall. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

260 meters to Harbour Bay Mall

Check-in [24-hour]

Airport transfer

Great Breakfast

Great food & dining

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.4
Distance to city center2. Km
Location rating8.6
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport13.6 km

Rooms available at Swiss-Belhotel Harbour Bay

Excellent
Room comfort & quality

8.6

Junior Suite
...
  • Room size: 58 m²/624 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Grand Deluxe
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 29 m²/312 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 119 m²/1281 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 29 m²/312 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Superior Deluxe
...
  • Room size: 29 m²/312 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 35 m²/377 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Does Swiss-Belhotel Harbour Bay have bars on-site?

Delight in your holiday vacation the best way with a beverage in your hand at Swiss-Belhotel Harbour Bay's bar readily available right in front of your doorstep for whenever you need a drink or two.

Does Swiss-Belhotel Harbour Bay offer airport transfer?

Swiss-Belhotel Harbour Bay provides airport transfer service upon request with an additional charge of 205000 IDR in local currency. To request, check the box on the booking form just before the payment page.

Does Swiss-Belhotel Harbour Bay offer spa services?

You can enjoy your stay at Swiss-Belhotel Harbour Bay even more by benefiting from the property's available spa services that are offered for all its guests to make your evening even better.

What precautions does Swiss-Belhotel Harbour Bay take in terms of hygiene, safety, and cleanliness?

Swiss-Belhotel Harbour Bay comply with our mandatory standard for cleanliness and safety by featuring hand sanitizer and daily disinfection in common areas. This property also comes equipped with free face masks, first aid kit, sterilizing equipment, doctor/nurse on call, staff trained in safety protocol, and temperature check for guests and staff for all rounded safety precautions and hygiene protocols.

What public parks are in close proximty of Swiss-Belhotel Harbour Bay?

While lodging at Swiss-Belhotel Harbour Bay, cherish your early morning or evening walk at nearby park which include Grand I Hotel Park, Vihara Dharma Bakti, and Lapangan Perumahan.

When was Swiss-Belhotel Harbour Bay built?

Swiss-Belhotel Harbour Bay was built in 2012.

In which languages can Swiss-Belhotel Harbour Bay's personnel communicate?

Swiss-Belhotel Harbour Bay can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for visitors traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do local visitors think about Swiss-Belhotel Harbour Bay?

Verified local travelers that have stayed at this property have given Swiss-Belhotel Harbour Bay an average rating of 8.9. You can look up on more specific customer ratings, and responses for this property down in the review section.

What is the closest airport to Swiss-Belhotel Harbour Bay?

The nearest airport to Swiss-Belhotel Harbour Bay is Hang Nadim Airport, 14.0 km away.

Is breakfast offered at Swiss-Belhotel Harbour Bay?

Wake up to an excellent buffet and continental breakfast at Swiss-Belhotel Harbour Bay. Visitors can enjoy breakfast offered with an additional charge of 160000 IDR for adults and 90000 IDR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

What people love about Swiss-Belhotel Harbour Bay

  • 7.2

    Very good
    Staff 

    "The hotel is clean, staff helpful."

    PANG

    |

    17 October 2023

  • 8.4

    Excellent
    Cleanliness

    "Clean room, strategic location."

    chiew

    |

    6 September 2023

  • 10

    Exceptional
    Location

    "Situated in an excellent locatio, just a walking distance away from harbour bay ferry terminal."

    Gerard

    |

    4 October 2023

Property ranking|Compared to 666 Batam Island properties
Room comfort score
8.6/10
Room size
56 sqm.
Cleanliness score
8.5/10
Service score
8.6/10
Better than
99
%
of Batam Island properties
Bigger than
96
%
of Batam Island properties
Better than
90
%
of Batam Island properties
Better than
88
%
of Batam Island properties
More about Swiss-Belhotel Harbour Bay

More about Swiss-Belhotel Harbour Bay

Swiss-Belhotel Harbour Bay

Swiss-Belhotel Harbour Bay is the perfect place to experience Batam Island and its surroundings. From here, guests can enjoy easy access to all the landmarks this lively city has to offer.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Swiss-Belhotel Harbour Bay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Batam Island can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Swiss-Belhotel Harbour Bay. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Rooms at Swiss-Belhotel Harbour Bay are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Swiss-Belhotel Harbour Bay offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Swiss-Belhotel Harbour Bay, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Swiss-Belhotel Harbour Bay is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Swiss-Belhotel Harbour Bay has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage, salon, spa and sauna. The many offerings at Swiss-Belhotel Harbour Bay ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

With its convenient location, the hotel offers easy access to all Batam Island has to offer. Nearby Swiss-Belhotel Harbour Bay only 8.8 km away is the Nongsa Pura Ferry Terminal, which makes it easy to hop into a boat to explore the area by water.


Reasons to stay here

Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 90% of other options in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

255 mentions

Housekeeping

179 mentions

Food & Dining

90 mentions

Swimming Pool

59 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Full English/Irish
Restaurants on site
Swiss-cafe
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Red Lotus
  • Cuisine: Chinese
  • Menu: Buffet, A-la-carte
The Lounge
  • Cuisine: International
  • Menu: Buffet

Location

Jl. Duyung, Sei Jodoh, Batu Ampar, Batu Ampar, Batam Island, Indonesia
Excellent
Location

8.6

Airports
  • Hang Nadim Airport (BTH) - Indonesia
    13.6 km 35 min drive
  • Singapore Changi Airport (SIN) - Singapore
    23.4 km
Public transportation
  • Port of Batam Centre
    6.6 km
Hospital or clinic
  • Khalila Batam Dental Care Nagoya
    1.3 km
Shopping
  • Nagoya Hill Shopping Mall
    1.5 km
Convenience store
  • Circle K
    230 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Harbour Bay Mall
    290 m
  • Funworld Nagoya Citywalk Batam
    1.4 km
  • Nagoya Hill Shopping Mall
    1.5 km
  • Tua Pek Kong Temple
    2.0 km
  • Jabal Arafah Mosque
    2.0 km
  • Maha Vihara Duta Maitreya Temple
    4.2 km
  • Mega Mall Batam Centre
    6.7 km
  • Nongsa Pura Ferry Terminal
    8.9 km
  • Barelang Bridge
    19.3 km
Nearby landmarks
  • OG Home Supermarket
    20 m
  • Carrefour Harbour Bay
    210 m
  • Harbour Bay Mall
    290 m
  • Diamond City Mall
    290 m
  • Lapangan Bola T.Uma
    990 m
  • Bukit Senyum
    1.3 km
  • Batam Lucky Plaza
    1.3 km
  • Khalila Batam Dental Care Nagoya
    1.3 km
  • Prestige Aesthetic Clinic
    1.4 km
  • Funworld Nagoya Citywalk Batam
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee205000 IDR
  • Distance from city center2. Km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)160000 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants2
  • Number of rooms 179
  • Room voltage220
  • Year property opened2012

Reviews of Swiss-Belhotel Harbour Bay from real guests

Provided by verified guests of Agoda
8.4
Location8.6
Room comfort and quality8.6
Service8.6
Cleanliness8.5
Value for money8.4
Facilities8.1
High score for Batam Island
Rating
9+ Exceptional (918)
8-9 Excellent (551)
7-8 Very Good (774)
6-7 Good (201)
<6 Below Expectation (230)

Show reviews that mention 

Showing 2,673 verified guest comments
12345
10.0
Exceptional
Kerrie from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in April 2023

Top notch location, cleanliness, service and breakfast”

I have been to Swissbel for a couple of times. It's only a 5 to 10 mins walk from Harbourbay Ferry terminal which is extremely convenient for us. Taking a grab to nagoya hill is very convenient and cheap as well. the grab drivers are always surrounding the hotel. The hotel has a small pool, sauna and a gym as well. It's also 5 to 10 mins walking distance from Wey Wey seafood.. and other restaurants. We booked into the deluxe room realizing there isn't any bathtubs so we asked for an upgrade, paid additional and got upgraded. The breakfast is exceptional, the spread is really good :) will definitely come back to stay.

Reviewed April 10, 2023

Dear Ms. Kerrie, Warmest Greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience and choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your feedback and we look forward to welcoming you back again on your next coming to Batam. With kind regards, The Management

Responded April 10, 2023
Swiss-Belhotel Harbour Bay
10.0
Exceptional
Constan from Singapore
Solo traveler
Deluxe King Room
Stayed 1 night in April 2023

Excellent Facility and Great staff”

Value for money and great location. I stayed for a day and it was very pleasant experience - the room cleanliness / room amenities as well as the restaurant for morning breakfast. The front staff were great and their hospitality is commendable especially the staff named Frischa. She went to extend to check with me when the card was not working and followed up whether all good or not. Definitely will visit again and will recommend t hotel

Reviewed April 16, 2023

Dear Mr. Constan, Warmest Greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience and choosing Swiss-Belhotel Harbour Bay, Batam for your accommodation. We are really delighted to receive your feedback and we look forward to welcoming you back again on your next coming to Batam. With kind regards, The Management

Responded April 18, 2023
Swiss-Belhotel Harbour Bay
10.0
Exceptional
FATIN from Singapore
Couple
Deluxe Twin Room
Stayed 2 nights in April 2023

Great location and awesome breakfast”

Room looks a bit dated but clean and spacious. Great location as it’s walking distance from Harbour Bay ferry terminal and Harbour Bay restaurants. Staff are friendly and helpful. Very easy to book grab from lobby to anywhere else. Various restaurants and convenience store just outside the hotel as well. Enjoyed the breakfast buffet as it had large variety and they change the mains menu daily.

Reviewed May 03, 2023

Dear Ms. Fatin, Warmest Greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your time with us. Once again, thank you for the kind words left for us, and we certainly look forward to welcoming you soon. Best regards, Management

Responded May 04, 2023
Swiss-Belhotel Harbour Bay
10.0
Exceptional
WEI from Malaysia
Couple
Deluxe King Room
Stayed 2 nights in November 2022

Enjoyable with breakfast”

Many choice of breakfast, like the food and staff. Will definitely come back again if we travel Batam next time. Only one thing is we request late check in due to late ferry reach Batam around 5-6pm. We had request non-smoking room but don’t have non-smoking and given smoking room. But still acceptable, if can get non-smoking room will be more prefect of our staycation. Thanks

Reviewed April 24, 2023

Dear Mr. Wei, Warmest Greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your time with us. Once again, thank you for the kind words left for us, and we certainly look forward to welcoming you soon. Best regards, Management

Responded April 27, 2023
Swiss-Belhotel Harbour Bay
10.0
Exceptional
Dr from Singapore
Family with teens
Deluxe King Room
Stayed 3 nights in January 2023

Excellent staff with warm and friendly personality ”

This is our favourite hotel to stay for our short getaway. Customer service is top notch. All staff are friendly, professional and super helpful. We like the spacious room with comfortable king bed, quilt and pillows. Cleanliness is maintained throughout. We like the breakfast too, with its variety and delish spread.

Reviewed January 26, 2023

Dear Mr DR, Warmest Greetings from Swiss-Belhotel Harbour Bay, Batam! Thank you for taking the time to share your experience, it is always a delight hearing back from our guests. We are committed to providing quality experiences for our guests and we are glad to know that you enjoyed your time with us. Once again, thank you and we look forward to welcoming you soon. Best regards, Management

Responded January 27, 2023
Swiss-Belhotel Harbour Bay
12345
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