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Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar
Swiss-Belhotel Mangga Besar

Removed from saved list

7.9

Very good

4,664 reviews

4,664 reviews

Housekeeping87
Breakfast62
Food & Dining13
See map

7.6

Very good

Location rating score

Very good location - 1.13 kilometers from city center
Parking
FREE
Popular landmarks
Jakarta Cathedral 2.2 km
Museum Bank Indonesia 2.7 km
Jakarta Old Town 2.8 km
Ancol Dreamland 2.9 km
National Monument (MONAS) 2.9 km
Gambir Train Station Building 3.0 km
National Museum 3.3 km
Grand Indonesia Mall 5.3 km
Istiqlal Mosque 17.4 km
Beautiful Indonesia in Miniature Park 20.9 km
Nearby landmarks
dr Fenny Effendy 340 m
Rumah Sakit Umum Kecamatan Sawah Besar 480 m
Cipta Fruit Market 500 m
Rajawali Railway Station 500 m
Puskesmas Kelurahan Kartini 520 m
Sophilia Fine Art Center 540 m
Puskesmas Gunung Sahari Utara 570 m
budi rahayu 590 m
Rumah Sakit Husada 600 m
Poliklinik Umum Yakdi 720 m

Swiss-Belhotel Mangga Besar

57 Jl. Kartini Raya, Mangga Dua, Jakarta, Indonesia, 10750 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mangga Dua part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

540 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Excellent food & dining

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Swimming pool [indoor]

Fitness center

Cash withdrawal

Sauna

This property is in high demand!

17 travelers have booked today.

Value for money8.0
Distance to city center2 km
Location rating7.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport14.2 km

Rooms available at Swiss-Belhotel Mangga Besar

Very good
Room comfort & quality

8

Superior Double
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Executive Club
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Superior Twins
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 61 m²/657 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Double Or Twin Executive
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Superior Package
...
  • Room size: 61 m²/657 ft²
Enter dates to see prices
Family Suite Suite
...
  • Room size: 101 m²/1087 ft²
Enter dates to see prices
Junior Suite(1 Queen Bed)
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
Honeymoon Suite
...
  • Room size: 64 m²/689 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swiss-Belhotel Mangga Besar?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Belhotel Mangga Besar?

For those who wish to drive their own cars, Swiss-Belhotel Mangga Besar has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Swiss-Belhotel Mangga Besar?

Start your mornings right, with the continental and buffet breakfast options offered at Swiss-Belhotel Mangga Besar. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 100000 IDR for adults and 100000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swiss-Belhotel Mangga Besar?

Swiss-Belhotel Mangga Besar features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swiss-Belhotel Mangga Besar?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swiss-Belhotel Mangga Besar. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including food and beverage and flower petals are available upon request.

Can business events be hosted at Swiss-Belhotel Mangga Besar?

On-site venues and convenient event services make Swiss-Belhotel Mangga Besar an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swiss-Belhotel Mangga Besar?

Swiss-Belhotel Mangga Besar does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Swiss-Belhotel Mangga Besar

  • 9.6

    Exceptional
    Breakfast

    "My family like the breakfast much, variety & quality."

    WAN

    |

    8 October 2022

  • 9.6

    Exceptional
    Staff 

    "Overall, it’s a very nice hotel with friendly staffs."

    Ferdinand

    |

    6 October 2022

  • 9.6

    Exceptional
    Cleanliness

    "Thanks to cleaning Boy AQIL for daily cleaning my room everyday, he very helpful and clean."

    JO

    |

    5 September 2022

Property ranking|Compared to 2,521 Jakarta properties
See all rankings
Room comfort score
8/10
Room size
33 sqm.
Cleanliness score
8.1/10
Service score
8.1/10
Better than
98
%
of Jakarta properties
Bigger than
92
%
of Jakarta properties
Better than
87
%
of Jakarta properties
Better than
85
%
of Jakarta properties
Overall rating:

7.9

Very good
4,664 reviews
Cleanliness
8.1
Facilities
7.7
Location
7.6
Read all reviews >
What travelers say they love:
This hotel serve delicious breakfast
Sandi from Indonesia
Couple
More about Swiss-Belhotel Mangga Besar

More about Swiss-Belhotel Mangga Besar

Swiss-Belhotel Mangga Besar

Take advantage of the many attractions Jakarta has to offer with a stay at Swiss-Belhotel Mangga Besar.
Swiss-Belhotel Mangga Besar offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Jakarta even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Swiss-Belhotel Mangga Besar guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Swiss-Belhotel Mangga Besar. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Swiss-Belhotel Mangga Besar which has a selection of halal options. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Swiss-Belhotel Mangga Besar offers unique recreational opportunities for all guests. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Take advantage of the opportunity to explore Jakarta while in the city. The best way to remember your time in Jakarta is with a nice gift at Grand Indonesia Mall located about 5.2 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This hotel scores higher than 86% of the city's accommodations for cleanliness.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Jakarta.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

334 mentions

Breakfast

240 mentions

Food & Dining

125 mentions

Internet

105 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • On-site entertainment
  • Pool facilities
  • Sauna
  • Spa
  • Swimming pool [indoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids facilities
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Window
Food and dining
Breakfast options
  • American
Restaurants on site

Joe's Grill

  • Cuisine: American, Chinese, Indonesian
  • Menu: Buffet

Swiss Cafe

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte
Location
57 Jl. Kartini Raya, Mangga Dua, Jakarta, Indonesia, 10750
Very good
Location

7.6

Airports

  • Halim Perdanakusuma International Airport (HLP)
    14.2 km 48 min drive
  • Soekarno-Hatta International Airport (CGK)
    20.1 km

Public transportation

  • Rajawali Railway Station
    500 m
  • Stasiun Mangga Besar Railway Station
    790 m 11 min walk

Hospital or clinic

  • dr Fenny Effendy
    340 m

Shopping

  • Grand Indonesia Mall
    5.3 km

Convenience store

  • Indomaret
    530 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Jakarta Cathedral
    2.2 km
  • Museum Bank Indonesia
    2.7 km
  • Jakarta Old Town
    2.8 km
  • Ancol Dreamland
    2.9 km
  • National Monument (MONAS)
    2.9 km
  • Gambir Train Station Building
    3.0 km
  • National Museum
    3.3 km
  • Grand Indonesia Mall
    5.3 km
  • Istiqlal Mosque
    17.4 km
  • Beautiful Indonesia in Miniature Park
    20.9 km

Nearby landmarks

  • dr Fenny Effendy
    340 m
  • Rumah Sakit Umum Kecamatan Sawah Besar
    480 m
  • Cipta Fruit Market
    500 m
  • Rajawali Railway Station
    500 m
  • Puskesmas Kelurahan Kartini
    520 m
  • Sophilia Fine Art Center
    540 m
  • Puskesmas Gunung Sahari Utara
    570 m
  • budi rahayu
    590 m
  • Rumah Sakit Husada
    600 m
  • Poliklinik Umum Yakdi
    720 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Maximum 2 children under 12 years old stay for free if using existing bed.
  • Children between 6 - 11 years of age will be charged half the adult price for breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from12:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center2 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)100000 IDR
  • Daily Internet/Wi-Fi fee0 IDR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors24
  • Number of restaurants1
  • Number of rooms 245
  • Year property opened2009

Reviews of Swiss-Belhotel Mangga Besar from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities7.7
Location7.6
Room comfort and quality8.0
Service8.1
Value for money8.0
High score for Jakarta
Rating
9+ Exceptional (756)
8-9 Excellent (822)
7-8 Very Good (1,282)
6-7 Good (499)
<6 Below Expectation (491)
Time of the year
Mar - May (1,134)
Jun - Aug (812)
Sep - Nov (1,012)
Dec - Feb (892)
All guests (4,664)
All room types
All languages

Show reviews that mention 

Showing 3,850 verified guest comments
12345
10.0
Exceptional
Mohammad from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in July 2018

the best”

the room is great. Not that expensive. super clean. Have nice view. Location is ok and the bfast buffet is awsomeeeeee.

Reviewed January 16, 2019

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Dear Mohammad, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded January 17, 2019
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Henry from Indonesia
Family with young children
Stayed 2 nights in June 2018

Nice hotel”

This is very nice hotel with big room so it is very comfort if bring the young children. The location also very good.

Reviewed April 05, 2019

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Dear Henry, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded April 08, 2019
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Simon from Indonesia
Family with young children
Double Or Twin Executive
Stayed 1 night in August 2019

Excellent hotel”

As usual, excellent hotel. Nice and clean room. Good location. Nice air con. Nice breakfast. Friendly staff.

Reviewed December 24, 2019

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Dear Simon, Thank you for your rating and comments in regards of our Hotel. Kind regards, Maria Yuliati Revenue Manager

Responded December 26, 2019
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Feng from Taiwan
Couple
Superior Double
Stayed 1 night in January 2019

Friendly front desk staff”

The staffs (Ria, Lyly, ...) in the front desk are friendly and helpful. One of the best staffs I've ever dealt with.

Reviewed January 24, 2019

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Dear Feng, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded January 28, 2019
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Simon from Indonesia
Family with young children
Executive Club
Stayed 1 night in December 2019

Excellent hotel”

Excellent hotel, clean room and nice air con. Good location, friendly staff.

Reviewed December 24, 2019

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Dear Simon, Thank you for your rating and comments in regards of our Hotel. Kind regards, Maria Yuliati Revenue Manager

Responded December 26, 2019
Swiss-Belhotel Mangga Besar
10.0
Exceptional
NEIL from Indonesia
Family with young children
Executive Club
Stayed 3 nights in May 2022

Very convenient to what we needed”

Very nice large room, very goo swimming pool and very we equipped gym. Staff and management. very helpful and friendly. We will be back.

Reviewed May 29, 2022

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Warmest greetings from Swiss-belhotel Mangga Besar “An ideal and comfartable stay in the heart of jakarta” Dear Neil, We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta We do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you.If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience. Once again thank you very much for choosing Swiss-belhotel Mangga Besar and we will always looking forward to welcome you back yo our hotel. Stay safe and Healthy Best Regards,

Responded May 30, 2022
Swiss-Belhotel Mangga Besar
9.6
Exceptional
Kristiane from Indonesia
Couple
Superior Double
Stayed 2 nights in September 2020

Staff very responsive, quick, friendly, feel like home”

Overall is great. When I arrive the front desk very responsive. I'm not have to wait long to have my room. The breakfast have many variety. Just need a bit concern on breakfast menu especially on weekdays coz no provide milk. May be can consider to serve the milk too. For the room on bathroom should be have a little bit fixing on the hand shower on room 2110. There's a leak on the water hose.

Reviewed October 01, 2020

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Dear Kristiane, Thank you for spending your valuable time to write us a great review and we are glad to know that you really enjoyed during your stay at Swiss-Belhotel Mangga Besar, Jakarta. We are glad to know that our colleagues' service has made your stay a pleasant one. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. Warmest Regards, Danang Ambar Marcom Manager

Responded October 05, 2020
Swiss-Belhotel Mangga Besar
8.8
Excellent
I from Indonesia
Family with young children
Stayed 2 nights in December 2018

Good value to money”

I stayed in this hotel during new year 2019 holiday. Stayed for 2 nights and booked 2 Deluxe double rooms for my family. Surprisingly I think I got upgraded into executive room which located on the corner of the building so we got excellent view of Jakarta. Thanks Swiss-Bel for upgrading us. And here is the summary of my stay in the hotel. Pros: - Location wise its very strategic as its right in the corner of Jl. Kartini & Jl. Gn. Sahari, gives you easy access to both street. Its also near to jl. Mangga Besar where a lot of restaurant are. - Hotel has ample parking space in the basement. I had no problem finding parking space during my stay although the hotel was quite busy at the time. - Lobby is grand and has high ceiling. Gives you a spacious feeling. - My room was very spacious. Even 1 of the room has spacious seating area. With corner view so you have 2 direction of view. Very good to look the firework on new year's eve. Even better it was located on 17th floor, gave us unobstructed view of the city. - Breakfast had quite a lot of variety and although the taste could not be saying as super excellent but it was quite good. Has enough seating area although some part  are a little bit dark. - I think the bathroom is newly renovated, its bright and looks new. Really love the spacious bathroom and separate shower & tub (1 of my room even has double sink which is superb) - My wife left her cellphone in the bluebird taxi that she ordered through the hotel concierge. When we ask for the taxi detail information the concierge officer was very helpful and even initiatively try to help us by calling the bluebird call centre. Really appreciate it! Thats a level of service that I hope for. Cons: - Because of its size, the lobby isn't air conditioned. It was a little bit hot there, and make it a little bit uncomfortable to sit in the lobby lounge. - For a hotel thats around 10 years old,I think its a little bit worn out. Some little torn on wallpaper, hole on the curtain an

Reviewed January 28, 2019

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Dear Valued Guest, Thank you very much for taking some of your precious time to complete your review of our hotel. I have taken notes of your feedback on Because of its size, the lobby isn't air conditioned. It was a little bit hot there, and make it a little bit uncomfortable to sit in the lobby lounge. - For a hotel thats around 10 years old,I think its a little bit worn out. Some little torn on wallpaper, hole on the curtain. I will share this matter to all Department Head concerned for immediate review and improvements. I would like to sincerely apologize for the inconveniences you have encountered. Thank you very much again for sharing your experience and we look forward to welcoming you and your family again soon at Swiss-Belhotel Mangga Besar. Yours Sincerely, Anton Rezie General Manager

Responded January 31, 2019
Swiss-Belhotel Mangga Besar
9.6
Exceptional
Shaezan from Malaysia
Couple
Superior Double
Stayed 3 nights in January 2019

Exceptional”

The hotel is worth staying for the price that we paid. The room and bathroom is spacious with bath tub included. Extra point for 24hour room service. The facilities is great too, with spa, sauna and jacuzzi. There’s a lot of options for their breakfast spread and the staff are very attentive to our needs. Definitely will consider staying here again.

Reviewed January 27, 2019

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Dear Shaezan, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded January 28, 2019
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Simon from Indonesia
Family with young children
Executive Club
Stayed 2 nights in April 2019

Excellent!”

As usual the hotel is as good as before. Spacious room and strategic location. But the SPA not free anymore. :)

Reviewed April 30, 2019

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Dear Simon, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded April 30, 2019
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Simon from Indonesia
Family with young children
Executive Club
Stayed 2 nights in February 2022

Very nice hotel”

Strategic location.near mangga dua mall and ITC. Clean room. Friendly staff. Great breakfast.

Reviewed February 28, 2022

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Warmest greetings from Swiss-belhotel Mangga Besar “An ideal and comfartable stay in the heart of jakarta” Dear Valued Guest, We would like to convey our sincere appreciation and gratitude for your support in making us your preferred choice during your recent visit to Jakarta We do hope that you enjoyed your stay when staying with us as it was trully a pleasure for us to serve you.If there anything we can do for you on your next visit to make your stay become more comfort. Please do not hesitate to let us know. It is very important for us that our guest experience. Once again thank you very much for choosing Swiss-belhotel Mangga Besar and we will always looking forward to welcome you back yo our hotel. Stay safe and Healthy Best Regards,

Responded March 01, 2022
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Abdul from Australia
Business traveler
Superior Twins
Stayed 5 nights in September 2019

Loved it”

happy with the hotel good location lovely food great rooms value for money

Reviewed December 01, 2020

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Dear Abdul, Thank you for taking the time to share your recent experience at the Swiss-Belhotel Mangga Besar, Jakarta. We are very happy to know that the hotel facilities, rooms, food products as well as beverages, and services that we provide have made your experience enjoyable. Your feedback is very valuable to us as we work to be better every day and we would be honored to have you return to our hotel in the future. Sincerely, Danang Ambar Marcom Manager

Responded December 02, 2020
Swiss-Belhotel Mangga Besar
10.0
Exceptional
SHAFINAZ from Malaysia
Family with young children
Stayed 2 nights in November 2018

spacious”

love it... just difficult to find good restaurant. but hotel so beautiful and spacious

Reviewed February 19, 2019

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Dear Shafinaz Warmest Greetings from Swiss-Belhotel Mangga Besar, Jakarta! Thank you so much for staying with us, taking the time to share your good score and great experience. We are very pleased to know that the hotel facilities and services have made your visit a pleasant one. It is a pleasure to have you as our guest and we are looking forward to welcoming you in the near future. Should you need further assistance, do not hesitate to contact us and we will be happy to serve you. Sincerely yours, Danang Ambar Marcom Manager

Responded January 20, 2022
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Simon from Indonesia
Family with young children
Superior Twins
Stayed 1 night in August 2021

Very nice hotel ”

Very nice hotel. Clean. Strategic location. Friendly staff.

Reviewed September 21, 2021

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Dear Simon, Thank you for taking the time to share your recent experience and the good value you give for Swiss-Belhotel Mangga Besar, Jakarta. We are very happy to know that the hotel facilities, rooms, and services that we provide have made your experience enjoyable. Your feedback is very valuable to us as we work to be better every day and we would be honored to have you return to our hotel in the future. Sincerely, Danang Ambar Marcom Manager

Responded September 22, 2021
Swiss-Belhotel Mangga Besar
8.8
Excellent
Ronal from Indonesia
Family with young children
Stayed 1 night in November 2019

Good Service Great Staff”

The hotel has 2 basements for parking and quite hard to find empty spot, check-in process is good enough and for deposit they accept credit & debit card. Before go to the room you can try their welcome drink just right in the cafe next to the main entrance. The hotel has 28th floor and we got 18th floor, the city view is good and the room is clean and quite spacious. For Superior Twins we got 2 water bottle, kettle, and fridge. The bathroom is also quite spacious, I'm quite pleased with the price range they offer. For the time we spend the night they have quite many event like wedding and political event there, but never heard the noise since those events held in another section of the building and has dedicated elevator. We have a good stay nevertheless, the breakfast in 2nd floor was great, many varieties and drinks. They have gyms in the 5th floor and swimming pool in 3rd floor. We'll be considering this hotel again for the next holiday in Jakarta for sure.

Reviewed November 12, 2019

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Dear Ronal, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded November 13, 2019
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Laili from Indonesia
Family with young children
Executive Club
Stayed 1 night in January 2020

Good location”

We love stayed here and will come again

Reviewed January 20, 2020

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Dear Laili, Thank you for your rating and comments in regards of our Hotel. Kind regards, Maria Yuliati Revenue Manager

Responded January 20, 2020
Swiss-Belhotel Mangga Besar
10.0
Exceptional
Mohammad from Malaysia
Group
Deluxe Room
Stayed 1 night in July 2018

nice”

room is great and breakfast is delicious

Reviewed June 30, 2019

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Dear Mohammad, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded July 01, 2019
Swiss-Belhotel Mangga Besar
9.2
Exceptional
FEBRINA from Indonesia
Family with young children
Executive Club
Stayed 1 night in March 2019

pleasant stay :)”

booked for executive club. the room was spacious, clean and comfy, breakfast was nice, and had indoor swimming pool (kids loves it!). lots of culinary options nearby. thumbs up!

Reviewed March 25, 2019

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Dear Febrina, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded April 04, 2019
Swiss-Belhotel Mangga Besar
9.2
Exceptional
Mashal from Malaysia
Solo traveler
Single Executive
Stayed 2 nights in January 2020

The business center which was at level 18 or 26 is closed ”

everything was great. However, the business center which was at level 18 or 26 is closed now. It was great to have a lounge with a small meeting room when booking an executive room. Now it is closed and this makes me disappointed since I am a regular customer at this great hotel.

Reviewed January 24, 2020

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Dear Mashal, Thank you very much for taking some of your precious time to complete your review of our hotel. I have taken notes of your feedback on everything was great. However, the business center which was at level 18 or 26 is closed now. It was great to have a lounge with a small meeting room when booking an executive room. Now it is closed and this makes me disappointed since I am a regular customer at this great hotel. I will share this matter to all Department Head concerned for immediate review and improvements. I would like to sincerely apologize for the inconveniences you have encountered. Thank you very much again for sharing your experience and we look forward to welcoming you and your family again soon at Swiss-Belhotel Mangga Besar. Yours Sincerely, Maria Yuliati Revenue Manager

Responded January 27, 2020
Swiss-Belhotel Mangga Besar
9.6
Exceptional
NAZRI from Malaysia
Business traveler
Superior Double
Stayed 2 nights in June 2019

Good Hotel”

Very good facilities, nice environment of the hotel and also suitable for family to stay.

Reviewed June 15, 2019

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Dear Nazri, Thank you for your rating and comment in regards of our Hotel. Kind regards, Anton Rezie General Manager

Responded June 17, 2019
Swiss-Belhotel Mangga Besar
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