Exterior view, Swiss-Garden Hotel & Residences Genting Highlands in Genting Highlands
Bathroom, Swiss-Garden Hotel & Residences Genting Highlands in Genting Highlands
Lobby, Swiss-Garden Hotel & Residences Genting Highlands in Genting Highlands
Playground, Swiss-Garden Hotel & Residences Genting Highlands in Genting Highlands
Exterior view, Swiss-Garden Hotel & Residences Genting Highlands in Genting Highlands
View, Swiss-Garden Hotel & Residences Genting Highlands in Genting Highlands
Garden, Swiss-Garden Hotel & Residences Genting Highlands in Genting Highlands

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8.0Excellent

11,347 reviews

11,347 reviews

Cleanliness 8.2
Location 8.2
Service 8.2
Facilities 8.0
Value for money 8.0
See map

8.2Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Genting Strawberry Leisure Farm
1.7 km
Masjid Yayasan Mohamed Noah
1.9 km
Chin Swee Caves Temple
3.4 km
Gunung Bunga Buah
4.1 km
Genting SkyWorlds Theme Park
4.5 km
Closest landmarks
Gunung Rawang Mata Hari
1.1 km
Klinik Uni-Med (Gohtong Jaya)
1.5 km
Gohtong Sports Centre
1.6 km
Genting Strawberry Leisure Farm
1.7 km
Masjid Yayasan Mohamed Noah
1.9 km

Swiss-Garden Hotel & Residences Genting Highlands

Windmill Upon Hill, Genting Permai, Gohtong Jaya, Genting Highlands, Malaysia, 69000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gohtong Jaya part of Genting Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Genting SkyWorlds Theme Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Great Breakfast

Great View

Great food & dining

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Hot tub

Steamroom

This property is in high demand!

26 travelers have booked today.

Value for money8.0
Location rating8.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport38.0 km

Rooms available at Swiss-Garden Hotel & Residences Genting Highlands

2-Bedroom Executive Residence
...
  • Room size: 64 m²/689 ft²
  • Mountain view
  • 1 queen bed & 1 single bed
Enter dates to see prices
2-Bedroom Premier Residence
...
  • Room size: 73 m²/786 ft²
  • Mountain view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 single beds
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Hideaway Staycation - Deluxe Twin Room
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 single beds
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One Bedroom Suite
...
  • Room size: 67 m²/721 ft²
  • 1 double bed
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Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • 1 queen bed or 2 single bed...
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Apartment 2 bedroom - Executive
...
  • Shower
  • 1 single bed and 1 double b...
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Apartment 2 bedroom - Premier
...
  • Shower
  • 2 double beds
Enter dates to see prices
apartment 2 bedroom - premier [no extrabed]
...
    Enter dates to see prices

    Frequently asked questions

    Does Swiss-Garden Hotel & Residences Genting Highlands have a swimming pool?

    While lounging at Swiss-Garden Hotel & Residences Genting Highlands, you can enjoy the swimming pool facility to get your day started the right way with a splash for a rejuvenating morning or evening.

    What type of non-water sports and outdoor activities are accessible at Swiss-Garden Hotel & Residences Genting Highlands?

    Swiss-Garden Hotel & Residences Genting Highlands offers non-water sport and outdoor activities such as tennis courts for you to enjoy.

    Does Swiss-Garden Hotel & Residences Genting Highlands offer laundry services?

    Yes! Swiss-Garden Hotel & Residences Genting Highlands offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

    What are the property's policies for children's bedding at Swiss-Garden Hotel & Residences Genting Highlands?

    Swiss-Garden Hotel & Residences Genting Highlands's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    What do past guests love most about Swiss-Garden Hotel & Residences Genting Highlands?

    Verified guests that stayed at Swiss-Garden Hotel & Residences Genting Highlands have given this property a rating of 8.226 for its exceptional location as the major highlight for their stay.

    What is the typical rating that verified Solo travelers' have given to Swiss-Garden Hotel & Residences Genting Highlands?

    Verified solo travelers that have stayed at this property have given Swiss-Garden Hotel & Residences Genting Highlands an average rating of 8.2. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that past Families with young children have given to Swiss-Garden Hotel & Residences Genting Highlands?

    Past families with young children that have stayed at this property have given Swiss-Garden Hotel & Residences Genting Highlands an average rating of 7.7. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

    What famous natural sightseeing locations are close to Swiss-Garden Hotel & Residences Genting Highlands?

    Swiss-Garden Hotel & Residences Genting Highlands is situated within Gohtong Jaya, which makes it conveniently close to natural scenery including Gunung Bunga Buah.

    What people love about Swiss-Garden Hotel & Residences Genting Highlands

    • 10

      Exceptional
      Staff 

      "The rooms were clean, very comfortable, and the staff was amazing."

      roswani

      |

      2 October 2023

    • 10

      Exceptional
      Cleanliness

      "Service: They clean the room everyday and change the towels and toiletries."

      Mary

      |

      18 September 2023

    • 9.2

      Exceptional
      Location

      "Close to places that can bring the kids to enjoy themselves."

      Aj

      |

      17 October 2023

    Property ranking|Compared to 913 Genting Highlands properties
    Room size
    51 sqm.
    Cheapest price score
    Couples review score
    8.3/10
    Location score
    8.2/10
    Bigger than
    95
    %
    of Genting Highlands properties
    Better than
    94
    %
    of Genting Highlands properties
    Better than
    87
    %
    of Genting Highlands properties
    Better than
    84
    %
    of Genting Highlands properties
    More about Swiss-Garden Hotel & Residences Genting Highlands

    More about Swiss-Garden Hotel & Residences Genting Highlands

    Swiss-Garden Hotel & Residences Genting Highlands

    Take a good wander and unveil the wonder of Genting Highlands with a stay at Swiss-Garden Hotel & Residences Genting Highlands. If you're looking for the excitement of theme parks like Genting SkyWorlds Theme Park, then you should start with a room at Swiss-Garden Hotel & Residences Genting Highlands just 4.4 km away.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including luggage storage and safety deposit boxes can assist with your needs.
    Packing light is possible at Swiss-Garden Hotel & Residences Genting Highlands thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Swiss-Garden Hotel & Residences Genting Highlands even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
    In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


    Dining and things to do

    Every day at Swiss-Garden Hotel & Residences Genting Highlands begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Swiss-Garden Hotel & Residences Genting Highlands has a selection of cuisine types including halal options.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub and steam room. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
    Engage in some easy evening fun with other guests with the hotel's tennis court. Get social at the hotel's games room, where you can meet other guests.


    Around the property

    Don't miss out on all that Genting Highlands has to offer during your stay at Swiss-Garden Hotel & Residences Genting Highlands. Never forget your time in Genting Highlands with a special gift or trinket from First World Plaza just 4.8 km away. The most famous landmark nearby is Genting Strawberry Leisure Farm just 1.6 km away.


    Reasons to stay here

    Find some of the city's best deals here with rooms 89% cheaper than other options.
    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

    Show less

    Amenities and facilities

    Very good
    Facilities

    8

    Most talked about facilities

    Breakfast

    24 mentions

    Swimming Pool

    20 mentions

    Housekeeping

    12 mentions

    Food & Dining

    3 mentions

    Languages spoken
    • English
    • Chinese [Mandarin]
    • Malay
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Game room
    • Garden
    • Hot tub
    • Massage
    • Pool with view
    • Spa/sauna
    • Steamroom
    • Swimming pool [outdoor]
    • Tennis court
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Breakfast [buffet]
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Family room
    • Kids meal
    • Playground
    • Swimming pool [kids]
    Access
    • CCTV in common areas
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    Available in all rooms
    • Air conditioning
    • Baby cot (upon request)
    • Blackout curtains
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Desk
    • Electric kettle
    • Fitness club privileges
    • Free bottled water
    • Free instant coffee
    • Hair dryer
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Laptop safe box
    • Laptop workspace
    • Mini bar
    • Mirror
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Window

    Food and dining

    Restaurants on site
    Restaurant
    • Cuisine: Malaysian
    • Menu: Buffet

    Location

    Windmill Upon Hill, Genting Permai, Gohtong Jaya, Genting Highlands, Malaysia, 69000
    Excellent
    Location

    8.2

    Airports
    • Sultan Abdul Aziz Shah Airport (SZB)
      38.0 km
    • Kuala Lumpur International Airport (KUL)
      72.0 km
    Public transportation
    • Genting Skyway
      2.7 km
    • Genting Highlands Bus Terminal
      4.8 km
    Hospital or clinic
    • Klinik Uni-Med (Gohtong Jaya)
      1.5 km
    Shopping
    • First World Plaza
      4.8 km
    Convenience store
    • 7 Eleven
      10 m
    Cash withdrawal
    • ATM
      1.7 km

    What's nearby

    Popular landmarks
    • Genting Strawberry Leisure Farm
      1.7 km
    • Masjid Yayasan Mohamed Noah
      1.9 km
    • Chin Swee Caves Temple
      3.4 km
    • Gunung Bunga Buah
      4.1 km
    • Genting SkyWorlds Theme Park
      4.5 km
    • Sky Avenue
      4.7 km
    • Snow World
      4.8 km
    • First World Plaza
      4.8 km
    • Ripley's Believe It Or Not!
      4.9 km
    • Skyway
      7.1 km
    Nearby landmarks
    • Gunung Rawang Mata Hari
      1.1 km
    • Klinik Uni-Med (Gohtong Jaya)
      1.5 km
    • Gohtong Sports Centre
      1.6 km
    • Genting Strawberry Leisure Farm
      1.7 km
    • Masjid Yayasan Mohamed Noah
      1.9 km
    • Awana Skyway
      2.0 km
    • Genting Highlands Premium Outlets
      2.1 km
    • Goh Tong Sports Centre
      2.1 km
    • Awana Genting Highland Golf & Country Resort
      2.3 km
    • Upper Tanglir Fall
      2.4 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-4 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 5-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
    • In line with the latest directive from the Government, please note that the hotel are now open for staycations or for any other travel purposes, and the Food & Beverage outlets are allowed to have dine-in guests. To comply with this regulation, all guests checking-in are required to provide proof of full vaccination via the MySejahtera Digital Certification.
    • Additional Baby Cot (6 months and below) is available at an additional charge of MYR 50 nett per room per night
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Extras
    • Breakfast charge (unless included in room price)58 MYR
    The property
    • Number of restaurants1
    • Number of rooms 561
    • Year property opened2019

    Property announcements

    All guests are required to shower before entering & after using the swimming pool.

    Guests who are showing symptoms of illness or come into close contact with unwell people are prohibited from entering the swimming pool.

    Massage is available at an additional charge. Please contact the property for more information.

    SUSTAINABILITY FEE
    The State of Pahang has imposed a Sustainability Fee of MYR 3.00 per room per night to all hotel guests with effect from March 01, 2022; in accordance to the Pahang Hotel Regulation 2021. This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room cost.

    Reviews of Swiss-Garden Hotel & Residences Genting Highlands from real guests

    Provided by verified guests of Agoda
    Cleanliness8.2
    Location8.2
    Service8.2
    Facilities8.0
    Value for money8.0
    High score for Genting Highlands
    Rating
    9+ Exceptional (1,424)
    8-9 Excellent (437)
    7-8 Very Good (754)
    6-7 Good (335)
    <6 Below Expectation (845)

    Show reviews that mention 

    Showing 3,794 verified guest comments
    12345
    10.0
    Exceptional
    Tian from Singapore
    Couple
    Deluxe Twin Room
    Stayed 4 nights in August 2022

    Fantastic place to have both relax and theme park casino experience”

    i have a 4nights stay from 25th to 29th sept22 the experience were fantastic. Staffs are polite and helful. The room is spacious, clean and comfy. The roof top sauna, jaccuzi and pool well maintained and clean. hotel location perfect and just abt 5km to genting highlands. you can either take private run shuttle bus or grab car rm$15 to rm$20. Half way to premium outlet rm$10. Hotel nearby there are lots of eateries and resturants all kind of local foods with reasonable price. you can easily also travel down to KL, batu cave ard rm$1200-$150. Highly recommended and or alternate place if not a must to stay at genting highlands. For myself, definitely will stay at Swiss Garden.

    Reviewed September 06, 2022

    Dear Mt. Tian, Thank you for letting us know the highlight of your recent stay at Swiss-Garden Hotel & Residences, Genting Highlands. We appreciate hearing back from our guest and are glad you enjoyed you stay especially with the hospitality service that our team delivered. We hope to see you with us again. Regards, Azli Zakaria Duty Manager

    Responded September 06, 2022
    Swiss-Garden Hotel & Residences Genting Highlands
    9.6
    Exceptional
    John from Malaysia
    Family with teens
    2-Bedroom Executive Residence
    Stayed 3 nights in April 2023

    Relaxing !”

    Mid Hill but less crowded and surrounded by more natures than at the top. For those who wants a more relaxing weekend away from the hordes of people. Spacious clean. Roof top gym at 42nd floor with natural Air Con and fantastic view. Our 2 bedroom comes with fridge and washing machine as well as induction cooker but no pots or utensil to cook with . No microwave to reheat food nor any plates , utensil etc. The lift do get a bit jammed up on peak check in and out so be sure to avoid those time. Otherwise a very nice stay indeed. Will come back again for weekend escape.

    Reviewed May 01, 2023

    Dear Mr John, Thank you for letting us know the highlight of your recent stay at Swiss-Garden Hotel & Residences, Genting Highlands. We appreciate hearing back from our guest and are glad you enjoyed your stay especially with the hospitality service that our team delivered. We look forward to your return. Regards, Syed Amirul Syafiq Duty Manager

    Responded May 01, 2023
    Swiss-Garden Hotel & Residences Genting Highlands
    10.0
    Exceptional
    Kuan from Hong Kong SAR, China
    Family with young children
    2-Bedroom Premier Residence
    Stayed 1 night in April 2023

    Noisy Room”

    The room is good , breakfast is good too. However the hotel is facing the highway. At the night I stayed in the hotel, there were many motor cycles racing in the mid night until 2am. And there are many construction site around, the workers start making noisy from 8am.

    Reviewed April 16, 2023

    Dear Mr Kuan, Thank you for taking the time to provide us with your review regarding your stay with us and we are sorry for the service short fall. Rest assured that the points highlighted have been shared with the management and team for a thorough review. We would appreciate the opportunity to restore your faith with Swiss-Garden Hotel & Residences, Genting Highlands and reconsider visiting us again for a much better experience. Regards, Sufi Ahmad Duty Manager

    Responded April 16, 2023
    Swiss-Garden Hotel & Residences Genting Highlands
    10.0
    Exceptional
    fauzan from Malaysia
    Family with young children
    Deluxe Room
    Stayed 2 nights in September 2022

    Superb accomodation!”

    The hotel was close to convenient stores such as 99 Speedmart & Watsons (walkable distance). Near to Starbucks also. Many restaurants that are family-friendly. The hotel itself are accomodating. Have an awesome views and the swimming pool was at the rooftop with very nice scenery! Rooms were spacious except the towels they provide, not that clean. Can easily see the stains all over the towels. Other than that, superb!

    Reviewed September 17, 2022

    Dear Mr. Fauzan, Thank you for letting us know the highlight of your recent stay at Swiss-Garden Hotel & Residences, Genting Highlands. We appreciate hearing back from our guest and are glad you enjoyed you stay especially with the hospitality service that our team delivered. We hope to see you with us again. Regards, Azli Zakaria Duty Manager

    Responded September 17, 2022
    Swiss-Garden Hotel & Residences Genting Highlands
    10.0
    Exceptional
    Nurul from Malaysia
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in April 2022

    worth the money”

    👍🏻The view is superb, easy access to halal restaurant. breakfast was nice. what i like the most is the pool facility, kids friendly. the changing room is clean 👎🏻 as most in the review, we had the same experience with the lift. waited almost 30mins to get into the lift from the pool (40th floor) to 3rd floor 👎🏻i have requested for a simple deco for my husband's birthday (or notify me if its chargeable), but nobody informed me upfront there's no such service. but its okay, i was fine with that 👎🏻 wifi not working during our stay

    Reviewed April 04, 2022

    Dear Ms Nurul, Thank you for taking the time to provide us with your review regarding your stay with us and we are sorry for the service short fall. Rest assured that the points highlighted have been shared with the relevant department and team for a thorough review. We would appreciate the opportunity to restore your faith with Swiss-Garden Hotel & Residences, Genting Highlands and reconsider visiting us again for a much better experience. Regards, Latifah Mohd Nor Duty Manager

    Responded April 04, 2022
    Swiss-Garden Hotel & Residences Genting Highlands
    12345
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