Exterior view, Raia Hotel Penang in Penang
Deluxe Family - Room plan, Raia Hotel Penang in Penang
Facilities, Raia Hotel Penang in Penang
Restaurant, Raia Hotel Penang in Penang
Restaurant, Raia Hotel Penang in Penang
Lobby, Raia Hotel Penang in Penang
Restaurant, Raia Hotel Penang in Penang

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7.9Very good

4,929 reviews

4,929 reviews

Service 8.2
Value for money 8.1
Cleanliness 7.9
Location 7.9
Facilities 7.5
Room comfort and quality 7.3
See map

7.9Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Kek Lok Si Temple
11.1 km
Chew's Jetty
15.2 km
Khoo Kongsi
15.3 km
Armenian Street
15.3 km
Cheong Fatt Tze - The Blue Mansion
15.8 km
Closest landmarks
Pearl Island Golf & Country Club
810 m
Plaza Premium Lounge (Domestic Departures)
980 m
Plaza Premium Lounge (International Departure)
1.0 km
Penang International Airport
1.6 km
Pearl Maternity Hospital
1.9 km
Newly renovated

Raia Hotel Penang

Lot 5789,5790 Jalan Dato' Ismail Hashim , Bayan Lepas, Penang, Malaysia, 11900 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bayan Lepas part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Front desk [24-hour]

Great Breakfast

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Restaurants

Coffee shop

Room service

This property is in high demand!

21 travelers have booked today.

Value for money8.1
Location rating7.9
Nearest airportPenang International Airport (PEN)
Distance to airport1.6 km

Rooms available at Raia Hotel Penang

Deluxe Family
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 2 queen beds
Enter dates to see prices
Superior Twin
...
  • Room size: 30 m²/323 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
Superior Queen
...
  • Room size: 32 m²/344 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 3 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices
Jerejak Suite
...
  • Room size: 47 m²/506 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Pinang suite
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe Triple Room(1 Twin Bed)
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

What public parks are nearby Raia Hotel Penang?

While staying at Raia Hotel Penang, cherish your morning or evening stroll at nearby park which include Acres Ville Park, Acres Ville Playground, and Pocket Playground.

How many floors does Raia Hotel Penang have?

Raia Hotel Penang has a total of 5 floors.

In which languages can Raia Hotel Penang's employees communicate?

Raia Hotel Penang can converse up to 3 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What payment cards are accepted at Raia Hotel Penang?

Raia Hotel Penang accepts up to 3, with payment card options including American Express, Visa, and MasterCard.

What do verified guests love most about Raia Hotel Penang?

Past guests that stayed at Raia Hotel Penang have given this property a rating of 8.203 for its exceptional service as the major highlight for their stay.

What is the average rating that verified Business travelers' have given to Raia Hotel Penang?

Past business travelers that have stayed at this property have given Raia Hotel Penang an average rating of 7.4. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Raia Hotel Penang?

Past families with older children that have stayed at this property have given Raia Hotel Penang an average rating of 7.9. You can check out more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to Raia Hotel Penang?

The closest airport to Raia Hotel Penang is Sultan Abdul Halim Airport, 101.0 km away.

Is breakfast offered at Raia Hotel Penang?

Wake up to an amazing buffet, � la carte, and continental breakfast at Raia Hotel Penang. Customers can enjoy breakfast offered with an additional charge of 20 MYR for children and 30 MYR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What people love about Raia Hotel Penang

  • 10

    Exceptional
    Spaciousness

    "Overall room is spacious and clean."

    Zulfadhli

    |

    14 October 2023

  • 9.6

    Exceptional
    Cleanliness

    "The family room is very new, clean & surprisingly spacious!!"

    CHUN

    |

    23 September 2023

  • 9.6

    Exceptional
    Location

    "Ample parking with strategic location."

    SANUSI

    |

    1 October 2023

Property ranking|Compared to 3,185 Penang properties
Room comfort score
7.3/10
Room size
36 sqm.
Couples review score
8.1/10
Value for money score
8.1/10
Better than
95
%
of Penang properties
Bigger than
94
%
of Penang properties
Better than
89
%
of Penang properties
Better than
86
%
of Penang properties
More about Raia Hotel Penang

More about Raia Hotel Penang

Raia Hotel Penang

Take everything available in Penang with a comfort stay at Raia Hotel Penang.
Raia Hotel Penang provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Penang. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
Front desk services including luggage storage can assist with your needs. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Raia Hotel Penang. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Raia Hotel Penang. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Raia Hotel Penang caters to its guests varied dietary restrictions with cuisine types such as halal available.


Around the property

Take advantage of the opportunity to explore Penang while in the city. There are lots of things you and your travel group can do near Raia Hotel Penang, starting with visits to Chew's Jetty just 15.1 km away. Experience local culture through architecture at Cheong Fatt Tze - The Blue Mansion located 15.7 km away.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 91% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Penang.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Housekeeping

62 mentions

Breakfast

40 mentions

Internet

30 mentions

Food & Dining

18 mentions

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Tours
Cleanliness and safety
  • Cashless payment service
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Socket near the bed
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Halal
Restaurants on site
Restaurant
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

Lot 5789,5790 Jalan Dato' Ismail Hashim , Bayan Lepas, Penang, Malaysia, 11900
Very good
Location

7.9

Airports
  • Penang International Airport (PEN)
    1.6 km 17 min drive
  • Sultan Abdul Halim Airport (AOR)
    100.9 km
Public transportation
  • Rapid Bus Penang
    3.2 km
  • Penang Intercity Bus Terminal
    6.4 km
Hospital or clinic
  • Pearl Maternity Hospital
    1.9 km
Shopping
  • Queensbay Mall
    6.2 km
Convenience store
  • 7 Eleven
    980 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kek Lok Si Temple
    11.1 km
  • Chew's Jetty
    15.2 km
  • Khoo Kongsi
    15.3 km
  • Armenian Street
    15.3 km
  • Cheong Fatt Tze - The Blue Mansion
    15.8 km
  • Pinang Peranakan Mansion
    15.8 km
  • Penang Fort Cornwallis
    16.4 km
  • Entopia
    17.1 km
  • Escape Theme Park
    17.3 km
  • Batu Ferringhi Beach
    18.8 km
Nearby landmarks
  • Pearl Island Golf & Country Club
    810 m
  • Plaza Premium Lounge (Domestic Departures)
    980 m
  • Plaza Premium Lounge (International Departure)
    1.0 km
  • Penang International Airport
    1.6 km
  • Pearl Maternity Hospital
    1.9 km
  • Bukit Gambir
    2.2 km
  • Bukit Payung
    2.2 km
  • Bukit Papan
    2.3 km
  • Acres Ville Park
    2.4 km
  • Acres Ville Playground
    2.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Travel time to airport (minutes)5
Extras
  • Breakfast charge (unless included in room price)30 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 134
  • Year property opened2007
  • Most recent renovation2022
Parking
  • Daily parking fee0 MYR

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.

Reviews of Raia Hotel Penang from real guests

Provided by verified guests of Agoda
7.9
Service8.2
Value for money8.1
Cleanliness7.9
Location7.9
Facilities7.5
Room comfort and quality7.3
High score for Penang
Rating
9+ Exceptional (519)
8-9 Excellent (199)
7-8 Very Good (404)
6-7 Good (190)
<6 Below Expectation (381)

Show reviews that mention 

Showing 1,692 verified guest comments
12345
10.0
Exceptional
SANTI from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in May 2023

Definitely my choice of hotel in Penang”

This hotel is way better than my previous stay in 3/4 star hotel in Georgetown. We stay in Family Deluxe l, the room is spacious, spotless, complete amenities, cold air-conditioned, fluffy bed & pillow. The staff & security guard really friendly & welcoming. The breakfast is variety & taste good. We definitely will come back to this hotel next time & recommended to all. The hotel don't have swimming pool but not an issue for us because we prefer go out to explore Penang foodies & attraction place.

Reviewed May 13, 2023
10.0
Exceptional
Fatin from Malaysia
Group
Deluxe Family
Stayed 2 nights in December 2022

Exceptional”

Raia Hotel really gave me a sweet memory last time I went there. I went with my friends. We stayed in the family room. The room was big, spacious enough for kids to run around. They had a big tv with Netflix, and a sofa wide enough for 4 adults. So that night we just hung around watching Netflix with popcorns in the dark. Best moment ever. The place was clean. The staffs were all good and friendly too. Overall I was satisfied.

Reviewed January 26, 2023

Dear Fatin Thank you for staying with Raia Hotel. We appreciate your kind feedback and rating. We hope to see you again soon!

Responded February 15, 2023
Raia Hotel Penang
10.0
Exceptional
Norsela from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in December 2022

3 star hotel with class”

Everything is great. From the check in process , they provided welcome drink at lobby, friendly hotel staff from reception , restaurant to hotel guard and not to forget a warm gesture with welcome card . ( I mean u didn't even get that in fancy hotel most of the time) Great value of money, the family room is huge with netflix and cable tv. Spotless clean and decent breakfast buffet . Only Wifi connection maybe need to upgrade coz the line drop several times.

Reviewed December 19, 2022

Dear Norsela Thank you for staying with Raia Hotel and thank you for taking your time to share your experience with us. We appreciate your kind feedback and ratings. We are glad to hear about your pleasant stay. We hope to see you again soon!

Responded December 21, 2022
Raia Hotel Penang
10.0
Exceptional
mohd from Malaysia
Family with young children
Superior Twin
Stayed 1 night in December 2022

Huge room”

Huge and clean room. Plenty of parking space. Since I'm at Penang, I don't need hotel restaurant. Many great restaurant there. Also near fast food If you lazy to move. I like here rather than at George town bizinamati.. best place to rest. If want more activity like gym or pool you may consider other hotel. But it perfect for my family. My son and daughter very happy. Haha

Reviewed January 18, 2023

Dear Mohd Thank you for staying with Raia Hotel. We appreciate your kind feedback and rating. We hope to see you again soon!

Responded January 19, 2023
Raia Hotel Penang
10.0
Exceptional
ABDUL from Malaysia
Family with young children
Superior Queen
Stayed 3 nights in April 2023

Hassle Free”

The best hotel if you wish to stay close to airport. Facilities were good, cleanliness at top notch, breakfast spread is reasonable with the price. Overall, highly recommended. 👍👍👍👍

Reviewed April 09, 2023
12345
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