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8.3
Excellent
17,228 reviews
17,228 reviews
"A very convenient and good location with big clean and comfortable room."
"The cleanliness and hospitality are great."
"Fantastic location, all convenient"
"Great location at mid valley."
"Spacious rooms, lots of amenities, friendly and helpful staff"
9.1
Exceptional
Location rating score
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Mid Valley / Bangsar part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Unparalleled Level of Hygiene and Safety for Hotels
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Fitness center
Luggage storage
Cash withdrawal
33 travelers have booked today.
Value for money | 8.1 |
Distance to city center | 15 km |
Location rating | 9.1 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 13.6 km |
What type of restaurant cuisines are offered at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?
Start off your day with The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's available cuisine and dining options which includes a variety of options such as Buffet in restaurant, International cuisine,and Western cuisine for you to choose from.
Does The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur have a fitness center?
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur offers free fitness center that is ideally located at the tip of your finger, making it possible for you to get your daily exercise routine in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
How many rooms does The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur have?
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur has a total of 647 rooms.
In which languages can The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's staff members communicate?
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur can converse in 4 languages and supports widely used languages such as English and Mandarin Chinese for travelers going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the verified guest review consensus about The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's view?
66.0% of our verified guest ratings have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur down in the review section.
What is the verified guest review consensus about The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's food?
70.0% of our verified visitor evaluations have given a positive review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur down in the review.
What is the verified guest review consensus about The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur's pet services?
73.0% of our verified visitor ratings have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur down in the review section.
What is the average rating that verified Couples' have given to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?
Past couple travelers that have stayed at this property have given The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur an average rating of 8.4. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
Can special events be hosted at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?
This property has an indoor venue for your special event. Big events and gatherings like weddings can be organized at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur. Services for in-house planning are made available to help your event go smoothly.
What is the closest airport to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur?
The closest airport to The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur is Malacca International Airport, 114.0 km away.
10
"A very convenient and good location with big clean and comfortable room."
JULIA
|
13 May 2023
10
"The cleanliness and hospitality are great."
Vijaya
|
12 May 2023
9.2
"Fantastic location, all convenient"
Kung
|
9 May 2023
The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur
Never miss a single attraction in Kuala Lumpur when staying at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur. Getting around in Kuala Lumpur is easy when staying at this serviced apartment, strategically placed right in the heart of the city. Conveniently located only 6.0 km from Terminal Bersepadu Selatan, a stay at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur adds efficiency to your trip with easy city access and diverse day trip options.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Taxi and car hire services provided by the serviced apartment make exploring Kuala Lumpur even more convenient.
Guests can enjoy convenient available parking right at the serviced apartment. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the serviced apartment's ticket service and tours. Packing light is possible at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur thanks to the serviced apartment's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment. Smoking is allowed only in the designated smoking areas provided by serviced apartment.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the serviced apartment are equipped with air conditioning. Some rooms at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the serviced apartment. A variety of convenient and tasty dining options are waiting for you at the serviced apartment, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the serviced apartment's bar.
Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
Serviced apartment's host of recreational offerings ensures you have plenty to do during your stay. Spend some time relaxing at the serviced apartment's pool. Sip your favorite cocktail outdoors at the serviced apartment's poolside bar. Check out the serviced apartment's fitness facility to stay fit and firm on vacation.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.
Around the property
Don't miss out on all that Kuala Lumpur has to offer during your stay at The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur. Don't forget to stop by Menara Kuala Lumpur located 4.8 km away, where everyone who visits Kuala Lumpur wants to have their photo taken.
8.2
Housekeeping
681 mentions
Breakfast
516 mentions
Food & Dining
244 mentions
Internet
160 mentions
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Never disappoint ”
We've stayed here multiple times before and recently (after covid). The one bedroom suite is very spacious for 2 adults and 1 child. The suite is clean and the staffs are very friendly, efficient and considerate. I was 6m pregnant and with my 3yo and arrived at the hotel around 10ish am after an 8 hours flight, without asking the reception allow us to check in straight away. The Concierge is always smiley and greeting us on the way in and out of the hotel. Location wise is perfect for us, we can access all sort of cuisines within the gardens and mid valley megamall, we can even find breakfast in the mall at 8am. It's also very convenient to go to KL or PJ or even Subang. Overall it suits our needs and we only have good things to say about the gardens residences.
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Very convenient location”
I am from Canada and stayed at this hotel for 4 nights at the end of September 2022. The stay was good and I was happy to have the hotel connected to the mall so that I could go for shipping and food in just a short walk. The staff at the place is very friendly. Very clean hotel.
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All good except car park”
Location is perfect, check in/out is a breeze, room is great, bed is great... The only let down is there is no dedicated car park for hotel guests, looking for one is no hard though but one mau have to walk very far since its a shared car park with mid Valley and the gardens mall.
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Maintenance needs more effort but still great place”
Probably due to the pandemic, the place might not have been well upkeep due to the lack of tourist and visitors. It was quite empty and quiet even st the dining area for breakfast. The age of the room definitely can be seen but it is still quite a great location.
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Great hotel and staff!”
Such a great hotel, the room was fantastic, the staff were friendly, especially the concierge (i’m sorry i forgot his name, but he was on shift when i arrived at 2pm friday 23/09/22) such a friendly and nice gentleman , the location also superb. Just one comment: when i tried to call the HK and Operator it took so long for them to pick up, they don’t even pick up my call. I already tried a few times. Gladly the front office picked it up. Definitely will come back to this hotel. Thanks
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Exceptional”
We usually stayed at Boulevard but since its closed, we have yo change to St Giles Garden. Well worth it. Very clean, check in on time, spacious. Worth the money.
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Very good location”
With Mid Valley Mall just next to the hotel, as well as the Gardens Mall, its location was certainly great. There is truly no need to go beyond the area as one can find almost everything in both malls. Since the hotel is so conveniently located, there is no need to book the breakfast option as one can certainly find the right kind of breakfast or food from the 2 malls.
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Great location and ease of access”
We were very happy to stay at the Gardens Hotel again. We originally stayed there 3 years ago pre Covid. We wholeheartedly recommend this venue to fellow tourists
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Thank you so much for leaving us your positive feedback, we truly appreciate it!
Exceptional”
Although this hotel may have an old luxurious vibe, I still love it as it's so convenient. The Gardens and Mid Valley mall are just few steps away. The room and the breakfast spread were good. Will repeat my staying here👍
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Great location with great room”
We originally booked the hotel but since the hotel is closed during MCO then we were upgraded to the residence. The apartment was really cozy & comfortable, with great view. Upon reached, we ordered the Club Sandwiches and it is up to my expectation. Since it is attached to The Gardens then it is really convenient to get food if you don't want to eat at the hotel. If you are getting early breakfast, it might be a hassle to walk around to the MV South Entrance as the main entrance to The Gardens only open around 10 - 11 am. But, you can go through the staff entrance if you can find them. If not, be prepared to walk a mile to the other side to go the Nyonya Colors.
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Dear Ilzam, thank you for leaving us a splendid review on your stay that certainly puts a smile on our face. We are glad to have been able to meet your expectations and indeed the Mid Valley mall as well as The Gardens Mall is adjacent to the hotel making it convenient for window shopping or food hunting. The doors will always be open to your return and we look forward to welcoming you back soon, stay safe. Regards, The Management
Fantastic staffs ”
This wasn't our first visit to The Gardens Hotel and Residence. We always enjoy staying here because the room is clean, nice, comfortable bed, close to midvalley shopping mall w plenty of places to eat. For this trip, i am super duper happy with the warm greetings, friendliness and very helpful staffs, from the smiley door man to the beautiful front desk officer, housekeeping staffs (who had turned our sofa into comfy bed for my girl), pool guy and restaurant staff. Keep up the excellent service. Guest like me will stay in with happy smiling face. Tq so much.
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Thank you for leaving us a wonderful review, it was a pleasure hosting you. Nothing makes us happier than knowing you had a pleasant stay and we are very delighted to hear on your experiences with us. Your kind compliments to the team's Malaysian hospitality is much appreciated and we look forward to your next return, stay safe. Regards, The Management
Great surprise!!”
I just put on special Remark that I'm celebrating my wife's birthday. Guess what?! They did! She loves the surprise from The Gardens with beautiful note. So sweet and our son love everything about the hotel. Location just walking to distance to mall. The pool, the cleanliness, the bath tub and it was a perfect day! No regrets and feeling grateful
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Thank you for leaving us a heartwarming review! We truly appreciate your feedback and glad to have you celebrate your wife's special day at The Gardens Hotel & Residences. We hope to welcome you and your family back for another pleasant stay in the near future. Regards, The Management
Strategic location!!!”
Big shopping mall within a few steps and convenient for everyone to go to for food and shopping. LRT and KTM also nearby with walking distance under cover. Perhaps the only down fall is not having a washing machine and a dryer for a residence that has everything else including a kitchen.
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Garden Residences”
A nice short walk to Mid Valley with its hundred arrays of shops, restaurants, cafes, etc. A unique connection of its many F&B outlets at the basement between Gardens Mall and Mid Valley. A whiff of various culinary delights emanates in the air as you pass it..
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CMCO holiday. ”
Yes 19-20Dis KL still under CMCO, I am confident with The Garden - St Giles Signature Hotel safety and cleanliness and they already sanitise our room before we touch the key. Disember is rainy day you have to plan timing for pool session. Best part pool limit for 5 person / session. So no crowded. The gym is fully equipped you should try too. Breakfast was excellent, they professionally set the idea of using glove for hygiene purposed. Car park no worries thousands at zone B purple. Overall yes I am satisfied and recommend you guyz to stay here
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Thank you for choosing to stay with us and leaving a splendid review. We are delighted to hear on your pleasant stay and indeed our rooms are fully sanitized with UV light technology to ensure the safety and well-being of our guests. The team & I looks forward to your next visit in the near future and until then, stay safe. Regards, The Management
Amazing Hotel”
The hotel room is spacious, clean and located in highly strategic location. Staff were very helpful. Enjoyed my stay!
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Everything good ”
Everything is good here…. ! My kid enjoy the pool …. Doesn’t like other hotel pool cause went to other hotel pool really crowded like pasar malam LOL here everything ok … and i encountered some problem when I had my breakfast, but the guy I forgot to asked his name, he is willing to solved the problem… happy with it !
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Thank you so much for your kind feedback, we look forward to serving you again
An awesome stay at The Gardens - Residence”
Had a pleasant stay at the residence with spacious comfortable room & clean toilet. The service is excellent by all. Well maintained & great ambience. The location is strategic, connected to both malls ie. Gardens & Midvalley. Be sure to park at Zone B for easy access to the Residence & flat rate parking fee at RM5/-. Love it & would definitely repeat my my stay here.
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Thank you for the wonderful review of us, it was a pleasure having you too. We are delighted to hear on your recent staycation experience at The Gardens Hotel & Residences. The team and I looks forward to your next visit, stay safe until then. Regards, The Management
Exceptional”
It is located in the mall where you can shop and dine in comfort and can take a break to rest your feet in the hotel room before you continue your shopping spree or makan hunting.
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Exceptional”
Beds are comfortable and toilets are clean. An overall thumbs up and will book again in the future.
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