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Swimming pool [outdoor], The Lapis Hotel in Hanoi
Standard Double or Twin Room, The Lapis Hotel in Hanoi
a large swimming pool with a large blue umbrella, The Lapis Hotel in Hanoi
a living room filled with furniture and a large clock, The Lapis Hotel in Hanoi
Lobby, The Lapis Hotel in Hanoi
Swimming pool [outdoor], The Lapis Hotel in Hanoi
Swimming pool [outdoor], The Lapis Hotel in Hanoi

Removed from saved list

8.9

Excellent

1,512 reviews

1,512 reviews

Housekeeping29
Breakfast16
Swimming Pool15
See map
See map

8.4

Excellent

Location rating score

Excellent location - 700 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Cay Cau

20 m

LeChat Studio

260 m

The Huc Bridge

330 m

Nguyen Frères

360 m

August 19 Garden

430 m

Popular landmarks
Vietnamese Women's Museum

580 m

Hoa Lo Prison

1.2 km

St. Joseph's Cathedral

1.2 km

Old Quarter

1.7 km

Vietnam Military History Museum

2.2 km

Closest landmarks
Embassy of Peru

170 m

Benh Vien Da Khoa Ha Noi

180 m

Embassy of Algeria

260 m

Vietnam Intellectual Property Research Institute

280 m

Phòng Khám Đa Khoa Dr. Binh Tele_Clinic

330 m

The Lapis Hotel

21 Tran Hung Dao, Hoang Kiem,, Hoan Kiem District, Hanoi, Vietnam, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hoan Kiem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Sparkling clean

520 meters to Hanoi Opera House

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Steamroom
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money8.7
Distance to city center1.5 km
Location rating8.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport22.8 km

Rooms available at The Lapis Hotel

Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Connecting Room
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Superior City View
...
  • Room size: 27 m²/291 ft²
  • Harbor view
  • 1 double bed or 2 single be...
Enter dates to see prices
Executive Suite City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Family Suite
...
  • Room size: 60 m²/646 ft²
  • Shower
  • 1 double bed and 2 single b...
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Lapis Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Lapis Hotel?

The Lapis Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 600000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Lapis Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Lapis Hotel has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Lapis Hotel?

Wake up to a great buffet breakfast at The Lapis Hotel. Adults can enjoy breakfast offered with an additional charge of 425000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Lapis Hotel?

The Lapis Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Lapis Hotel?

You may choose an indoor venue for your special gathering. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at The Lapis Hotel?

On-site venues and convenient event services make The Lapis Hotel an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Lapis Hotel?

The Lapis Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Lapis Hotel?

Restaurants including Bao Khanh, Pho 10 and Cafe Dinh are popular in The Lapis Hotel’s neighborhood which is known as Hoan Kiem District.

What popular shopping places are close to The Lapis Hotel?

Located in the Hoan Kiem District area, The Lapis Hotel is close to great shopping choices like A Dong Art Gallery, L'Epicerie du Metropole and V-Artroom.

What are popular attractions near The Lapis Hotel?

Guests at The Lapis Hotel can easily visit Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral located in the Hoan Kiem District area.

What popular natural sightseeing spots are close to The Lapis Hotel?

The Lapis Hotel is located in the Hoan Kiem District area, which is famous for natural sightseeing destinations such as Vietcombank Tower.

See map

Explore the neighborhood

What people love about The Lapis Hotel

  • 10

    Exceptional
    Cleanliness

    "Clean and affordable."

    Samantha

    |

    28 March 2023

  • 9.6

    Exceptional
    Staff 

    "Wonderful friendly helpful staff modern clean rooms and bathrooms great breakfast buffet ."

    John

    |

    14 October 2022

  • 9.2

    Exceptional
    Location

    "Good location, near downtown and quite place."

    QUY

    |

    28 February 2023

Property ranking|Compared to 3,373 Hanoi properties
See all rankings
Cleanliness score
9.2/10
Service score
9.2/10
Room size
38 sqm.
Value for money score
8.7/10
Better than
97
%
of Hanoi properties
Better than
95
%
of Hanoi properties
Bigger than
94
%
of Hanoi properties
Better than
92
%
of Hanoi properties
Overall rating:

8.9

Excellent
1,512 reviews
Cleanliness
9.2
Facilities
8.7
Location
8.4
Read all reviews >
What travelers say they love:
Excellent location - lots of things in walking distance.
Lydia from Australia
Family with young children
More about The Lapis Hotel

More about The Lapis Hotel

The Lapis Hotel

The Lapis Hotel is a distinct addition to Hanoi and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Go beyond the touristy and get deeper into the offerings of Hanoi with a stay at The Lapis Hotel, located merely 1.6 km from Old Quarter.
Take advantage of a wealth of unrivaled services and amenities at The Lapis Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hanoi.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at The Lapis Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at The Lapis Hotel include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Lapis Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Lapis Hotel offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the hot tub, steam room and sauna. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. An afternoon of browsing the works at Vietnam Museum of Ethnology located 6.2 km away can familiarize you with the local art scene.


Reasons to stay here

Guests who stayed here rated the facilities above 95% of other accommodations in the city.
This hotel scores higher than 96% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 94% of competition within the city.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Swimming Pool

21 mentions

Housekeeping

14 mentions

Breakfast

13 mentions

Food & Dining

6 mentions

Languages spoken
  • English
  • French
  • Japanese
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Pool with view
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Extra long bed
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • High floor
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Gambetta Restaurant
  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte

Location

21 Tran Hung Dao, Hoang Kiem,, Hoan Kiem District, Hanoi, Vietnam, 10000
Excellent
Location

8.4

Airports
  • Noi Bai International Airport (HAN)
    22.8 km 42 min drive
  • Cat Bi International Airport (HPH)
    92.9 km
Public transportation
  • Hanoi Railway Station
    1.6 km
Hospital or clinic
  • Benh Vien Da Khoa Ha Noi
    180 m
Shopping
  • Night Market
    1.9 km
Convenience store
  • Vinmart
    440 m 3 min drive
Cash withdrawal
  • ATM
    380 m 6 min walk

What's nearby

Popular landmarks
  • Vietnamese Women's Museum
    580 m
  • Hoa Lo Prison
    1.2 km
  • St. Joseph's Cathedral
    1.2 km
  • Old Quarter
    1.7 km
  • Vietnam Military History Museum
    2.2 km
  • Temple of Literature & National University
    2.3 km
  • One Pillar Pagoda
    2.8 km
  • Ho Chi Minh Mausoleum
    2.9 km
  • Presidential Palace Historical Site
    3.1 km
  • Vietnam Museum of Ethnology
    6.3 km
Nearby landmarks
  • Cay Cau
    20 m
  • Embassy of Peru
    170 m
  • Benh Vien Da Khoa Ha Noi
    180 m
  • Embassy of Algeria
    260 m
  • LeChat Studio
    260 m
  • Vietnam Intellectual Property Research Institute
    280 m
  • Phòng Khám Đa Khoa Dr. Binh Tele_Clinic
    330 m
  • The Huc Bridge
    330 m
  • Nguyen Frères
    360 m
  • August 19 Garden
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Standard Double Room - Day Use, Max 3 Hours is for day use only. The room is available to stay from 10.00 am to 7.00 pm. The maximum stay per booking is 3 hours only. Free access to swimming pool, gym, sauna, and steam-bath during the stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee600000 VND
  • Distance from city center1.5 km
  • Travel time to airport (minutes)29
Extras
  • Breakfast charge (unless included in room price)425000 VND
The property
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 70
  • Room voltage220
  • Year property opened2017

Reviews of The Lapis Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.7
Location8.4
Service9.2
Value for money8.7
High score for Hanoi
Rating
9+ Exceptional (313)
8-9 Excellent (88)
7-8 Very Good (70)
6-7 Good (20)
<6 Below Expectation (18)
Time of the year
Mar - May (97)
Jun - Aug (170)
Sep - Nov (154)
Dec - Feb (88)

Show reviews that mention 

Showing 509 verified guest comments
12345
10.0
Exceptional
Céline
Couple
Deluxe City View
Stayed 1 night in October 2019

Great hotel!”

After 1 week of non-stop traveling and trekking in Sapa, we needed to rest our mind and bodies in a nice hotel. And The Lapis did not disappoint us! When we arrived in the early morning, I felt very sick. The receptionist and the rest of the hotel staff kindly arranged us a room. The service in this hotel is excellent! About the room, the bed was comfy and the bathroom was nice and clean. Also, even though our room was facing the street, it was not noisy. We also loved the pool and the view it offered. We cannot say anything about the breakfast as we had to leave very early in the morning. All in all, we had a great stay there and we regret staying only 1 night. We definitely recommend this hotel!

Reviewed October 25, 2019

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Dear Céline, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at The Lapis Hotel! It is a pleasure to learn that the hospitality of The Lapis Hotel delighted you greatly. We appreciate also the nice word about our staff, room and service. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Nguyen Phuong Chi (Ms) General Manager

Responded October 31, 2019
The Lapis Hotel
10.0
Exceptional
Olivia from Australia
Family with young children
Connecting Room
Stayed 4 nights in June 2019

Amazing hotel with attentive staff ”

Very quiet and extremely clean hotel in walking distance from the lake and old quarter. Luc (doorman) was very hardworking and friendly. My daughter left her treasured teddy bear there, which we only discovered when we’d checked out & headed to Hoi An. After contacting the Lapis, they immediately went and looked for the teddy and offered to courier it to us, free of charge! What wonderful customer service & a highly recommended hotel. We loved our stay at the Lapis

Reviewed June 27, 2019

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10.0
Exceptional
Nynke from Netherlands
Family with young children
Connecting Room
Stayed 2 nights in December 2019

Great stay to land in Hanoi. Close to the old quarter. Great hotel, ambiance and service. ”

We loved the hotel. Wonderful ambiance and friendly and service oriented staff. Duy Khanh and his team helped out greatly. Breakfast was very good. Rooms nice and comfortable.

Reviewed December 25, 2019

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10.0
Exceptional
Thinh from Vietnam
Family with young children
Standard Double or Twin Room
Stayed 1 night in June 2020

Best hotel near old quater”

It's only 10 minute walk from Hoan Kiem lake and quiet. The hotel is clean, good facilities. The staff is friendly and helpful. My kids love the rooftop pool. Breakfast was good. I wanted to rent a bike but there was only 1 flat tire bike in front of the hotel.

Reviewed June 29, 2020

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9.6
Exceptional
Steven from Hong Kong SAR, China
Solo traveler
Standard Double or Twin Room
Stayed 3 nights in June 2019

Love the staff, decent pool”

The staff were incredibly helpful and genuine, thank you for making it a pleasant stay. I arrived at 10pm and they told me where to eat late and what to order. They told me where to buy gifts and made sure I have small change for taxi! Thank you reception staff Tam (if I remember the name correctly) Room was clean, bed was comfortable. The pool, gym, jacuzzi, steam room are decent for a 4 star. Walking distance to Bun Cha Huong Lien (the famous Obama restaurant), incredible seafood spring rolls! A few minor improvements: Elevator buttons are hard to press. Hotel name sign is not lighted at night, two taxi drivers drove pass the hotel. Hotel name wasn't in the Grab app, I had to manually enter the street address. Incredible stay!

Reviewed July 03, 2019

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9.6
Exceptional
Adrienne from United Kingdom
Family with teens
Standard Double or Twin Room
Stayed 2 nights in April 2019

Little bit of luxury at the end of the holiday!”

Had a lovely 2 days here, the staff especially Van were wonderful, exceptionally friendly and helpful. The rooms perfectly clean and the beds very comfortable. Roof top pool also brilliant and a great way to cool off at the end of a hot day. The only thing I would say is there aren't many sun beds (6 to be exact) and lounging by the pool space is very limited. The cheapest rooms have windows into an internal light well - very dark, so if you are like me an like natural daylight then go for the slightly more expensive rooms (you won't be disappointed and they are still great value) otherwise this was overall the best place we stayed the whole trip.

Reviewed April 24, 2019

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10.0
Exceptional
giroud from France
Family with teens
Deluxe City View
Stayed 1 night in February 2019

Great location better than the old quarter ”

We had a lovely stay staff very professional and friendly couldn’t do enough to help us room was small and comfortable great restaurant across the street and only a 5 minute walk to the old quarter l would definitely recommend this hotel Theresa Quinn

Reviewed February 19, 2019

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Dear Giroud, We are very proud to learn how you enjoyed your stay at our The Lapis Hotel! Also it is always very pleasing to hear about our great hotel services who tirelessly take any opportunities to ensure our guests having great experiences at our property. Thank you very much for having spent time to share yours comments with us and we are looking forwards to welcoming you back to Hanoi soon! Sincerely yours, Nguyen Phuong Chi (Ms) General Manager

Responded March 13, 2019
The Lapis Hotel
10.0
Exceptional
Chi from Vietnam
Family with young children
Standard Double or Twin Room
Stayed 1 night in May 2022

Pleasantries in the small details”

Had a very nice stay at this hotel. Location was good, not the best spot but within walking distance to most point of interests in the old Ha Noi. Facilities were welcoming, staffs all friendly and tried to go out of their way to accommodate you. Great for short and medium stay with no fuss.

Reviewed May 23, 2022

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9.6
Exceptional
Swee from Malaysia
Couple
Standard Double or Twin Room
Stayed 5 nights in May 2019

Small luxury and good comfort”

Hotel is not big but luxuriously decorated with a small pool, gym, sauna, steam bath and hot bath pool - small luxuries that made our stay in this hustle and bustle city more relaxing. It’s at least a 15 minutes walk to the lake and another 8 minutes walk to the edge of The Old Quarter. If you’re not into walking, Grab service takes you to the lake or Old Quarter area at a minimum fare of VND25k. The front desk staff offered warm and friendly service and were pretty attentive. Hotel is still new and clean. Overall, we were happy with our stay.

Reviewed May 17, 2019

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10.0
Exceptional
Tzu-ling from Taiwan
Family with young children
Standard Double or Twin Room
Stayed 1 night in December 2018

New hotel with everything new.”

Great service and clean room. Great Experience. The staffs are considerate and they treated my baby nice. Have a good memory there.

Reviewed January 02, 2019

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Dear Tzu-ling, It is such a wonderful feeling to read your review. It is truly precious for us to know your experience so we can keep up with the good work and feel more motivated to bring further satisfaction to our guests. I am happy to know that you enjoyed the stay especially with our services, room cleanness and staff. I have shared your comment with my team members to encourage their work. Thank you very much for sharing your feedback with us and the traveler community. We would love to see you again in your next trip to Hanoi and wish you the best of all. Sincerely, Nguyen Phuong Chi (Ms.) General Manager

Responded January 03, 2019
The Lapis Hotel
10.0
Exceptional
Luke from United States
Group
Standard Double or Twin Room
Stayed 1 night in September 2019

Good value ”

Stayed here on the way back from a trip to halong bay for one night. It was perfect and great value. We spent the time before our flight out of Hanoi hanging by the pool which was a welcome escape from the Hanoi heat.

Reviewed September 27, 2019

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Dear Luke, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager

Responded October 31, 2019
The Lapis Hotel
10.0
Exceptional
Emily from United Kingdom
Couple
Standard Double or Twin Room
Stayed 3 nights in April 2019

The hotel was brilliant. The staff were so friendly and couldn’t do enough for you. Great location. ”

The rooftop pool was amazing. The location was great with a lot of nice restaurants around. The staff spoke great English.

Reviewed April 24, 2019

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9.6
Exceptional
Jessica from United States
Family with young children
Standard Double or Twin Room
Stayed 2 nights in February 2019

Beautiful hotel”

We loved this place. Feels opulent but reasonably priced. We arrived late at night and when we crawled into bed we were instantly relaxed because it was so comfortable. Location is about 20 min walk to Hoan Kiem Lake and the Old Quarter area. This area seemed more posh/boutique than the Old Quarter. It is close to the opera house and luxury shopping as well as many restaurants. If we make it back to Hanoi we will stay here.

Reviewed March 08, 2019

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Dear Jessica, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location is truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

Responded March 13, 2019
The Lapis Hotel
10.0
Exceptional
Darragh from Australia
Couple
Standard Double or Twin Room
Stayed 3 nights in October 2019

Beautiful hotel in diplomatic quarter.”

Really lovely hotel. Great staff. They couldn't do enough for us. Really appreciated their help. Good cocktails in the bar. Not too touristy area so was a bit quieter than old quarter.

Reviewed October 20, 2019

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Dear Darragh, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback is truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

Responded October 31, 2019
The Lapis Hotel
10.0
Exceptional
Yin from Hong Kong SAR, China
Group
Deluxe City View
Stayed 3 nights in June 2019

Worth staying!”

Feeling a bit expensive at the first sight, turned out enjoy so much with the nice environment, staff, and especially the facilities. Get relaxation every night after a whole bunch of walking!

Reviewed June 18, 2019

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10.0
Exceptional
JEONGHWA from South Korea
Couple
Standard Double or Twin Room
Stayed 1 night in May 2019

Good service Good conditions ”

I’d reservation as a celebration for my partner. We are totally satisfied all of service and hotel’s condition

Reviewed May 27, 2019

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9.6
Exceptional
Chee from Singapore
Couple
Standard Double or Twin Room
Stayed 2 nights in May 2022

Exceptional”

Good location, clean and nice room. Hotel staff really helpful and nice. I wish to thank counter staff Mr Khanh, Miss Ghwee and Miss Tu for being so helpful and attended to our request such as looking for a looking tour agency.

Reviewed May 20, 2022

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10.0
Exceptional
Nols from Japan
Solo traveler
Stayed 3 nights in May 2022

Amazing service”

Nice room and good pool. Appreciate the kindness of the staff, made my stay very pleasant.

Reviewed May 10, 2022

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10.0
Exceptional
james from United Kingdom
Family with young children
Superior City View
Stayed 2 nights in April 2018

Great city hotel”

A very nice hotel with very friendly staff. Would use again in a heartbeat!

Reviewed April 10, 2019

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Dear James, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager

Responded April 11, 2019
The Lapis Hotel
10.0
Exceptional
Meghan
Family with teens
Deluxe City View
Stayed 1 night in May 2019

Lovely hotel, service is excellent”

Nice size room, well appointed. Breakfast was wonderful. Many options.

Reviewed May 26, 2019

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