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Swimming pool [outdoor], The Oriental Jade Hotel in Hanoi
The Pearl Deluxe Twin Room - Bed, The Oriental Jade Hotel in Hanoi
a person on a boat in the middle of the water, The Oriental Jade Hotel in Hanoi
a large room with a large clock on the wall, The Oriental Jade Hotel in Hanoi
a living room filled with furniture and a tv, The Oriental Jade Hotel in Hanoi
Swimming pool [outdoor], The Oriental Jade Hotel in Hanoi
Swimming pool [outdoor], The Oriental Jade Hotel in Hanoi

Removed from saved list

9.3

Exceptional

2,731 reviews

2,731 reviews

Breakfast41
Housekeeping41
View21
See map
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Circle K
40 m
Hanoi Cathedral
70 m
Royal Silk
70 m
Le Thai To Mausoleum
80 m
Suffusive
90 m
Popular landmarks
St. Joseph's Cathedral
130 m
Old Quarter
480 m
Hoa Lo Prison
630 m
Vietnamese Women's Museum
750 m
Vietnam Military History Museum
1.1 km
Closest landmarks
Airashi Silk
120 m
Song
120 m
Statue of King Le Thai To
120 m
Clouds
120 m
Hoan Kiem Lake Walking Street
120 m

The Oriental Jade Hotel

92 & 94 Hang Trong street, Hoan Kiem District, Hanoi, Vietnam, 100000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hoan Kiem District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Located in heart of Hanoi

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

14 travelers have booked today.

Value for money9.1
Distance to city center0 km
Location rating9.7
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.6 km

Rooms available at The Oriental Jade Hotel

Ruby Double
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Sapphire Double Room
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Diamond View King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidental Suite
...
  • Room size: 150 m²/1615 ft²
  • Lake view
  • 1 super king bed
Enter dates to see prices
Premier Connecting Rooms
...
  • Room size: 70 m²/753 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Executive Twin
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Jade Double
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Family Connecting
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Premier Suites
...
  • Room size: 65 m²/700 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Premium Twin
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does The Oriental Jade Hotel offer shuttle service for getting around?

For your ease of travel around the city, The Oriental Jade Hotel provides None right at your doorstep making it easy for you to get to places conveniently.

Does The Oriental Jade Hotel offer spa services?

You can benefit from your stay at The Oriental Jade Hotel a lot more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening far better.

Is car parking available at The Oriental Jade Hotel?

The Oriental Jade Hotel features car park nearby for all travelers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

At what time of the year is The Oriental Jade Hotel most popular?

The Oriental Jade Hotel's most popular month where verified tourists have stayed the most is in August.

What do visitors love most about The Oriental Jade Hotel?

Past visitors that stayed at The Oriental Jade Hotel have given this property a rating of 9.685 for its remarkable location as the main highlight for their stay.

What is the verified guest review consensus about The Oriental Jade Hotel's beds?

75.0% of our verified visitor assessments have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for The Oriental Jade Hotel down in the review section.

What is the average rating that verified Solo travelers' have given to The Oriental Jade Hotel?

Verified solo travelers that have stayed at this property have given The Oriental Jade Hotel an average rating of 9.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to The Oriental Jade Hotel?

Past business travelers that have stayed at this property have given The Oriental Jade Hotel an average rating of 9.3. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to The Oriental Jade Hotel?

Past couple travelers that have stayed at this property have given The Oriental Jade Hotel an average rating of 9.5. You can look up on more descriptive customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

What do local visitors think about The Oriental Jade Hotel?

Verified local visitors that have stayed at this property have given The Oriental Jade Hotel an average rating of 9.5. You can look up on more comprehensive customer ratings, and comments for this property down in the review section.

What is the closest train, metro, or bus station to The Oriental Jade Hotel?

The closest train, metro, or bus station is Hanoi Railway Station, 1124.49 m away from The Oriental Jade Hotel.

See map

Explore the neighborhood

What people love about The Oriental Jade Hotel

  • 9.6

    Exceptional
    Cleanliness

    "The room was clean with standard amenities and the room rate was inclusive of breakfast."

    Brenda

    |

    23 April 2023

  • 9.6

    Exceptional
    Cleanliness

    "It’s clean and quiet."

    Mary

    |

    21 April 2023

  • 10

    Exceptional
    Location

    "The hotel is in a great location to sightsee and shop on foot."

    Nikki

    |

    7 May 2023

Property ranking|Compared to 3,653 Hanoi properties
See all rankings
Location score
9.7/10
Service score
9.7/10
Cleanliness score
9.5/10
Overall score
9.4/10
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
99
%
of Hanoi properties
Better than
98
%
of Hanoi properties
Overall rating:

9.3

Exceptional
2,731 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.7
Read all reviews >
What travelers say they love:
The service was nice and they have a delicious breakfast
Jimmy from Hong Kong SAR, China
Business traveler
More about The Oriental Jade Hotel

More about The Oriental Jade Hotel

The Oriental Jade Hotel

The Oriental Jade Hotel is the perfect choice for travelers who want to take in the sights and sounds of Hanoi. Experience an urban escape in Hanoi with a stay at The Oriental Jade Hotel, with its exceptional location right in the city center. Sampling the authentic culture of Hanoi is easy with a stay at The Oriental Jade Hotel, just 470 m from Old Quarter.
The Oriental Jade Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Hanoi.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms.
The Oriental Jade Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of The Oriental Jade Hotel can even have groceries delivered to their room for cooking, using the hotel's special service.
The Oriental Jade Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Hanoi. Engage in the city's best art at Vietnam Museum of Ethnology located 5.3 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Past guests rate facilities here higher than 98% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 98% of accommodations in the city.
This hotel scores higher than 99% of accommodations in the city for its location.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

4 mentions

Housekeeping

4 mentions

Swimming Pool

2 mentions

View

1 mention

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary tea
  • Concierge
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Fruits/snacks
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Window

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Jade Restaurant
  • Cuisine: American
  • Menu: Buffet

Location

92 & 94 Hang Trong street, Hoan Kiem District, Hanoi, Vietnam, 100000
Exceptional
Location

9.7

Airports
  • Noi Bai International Airport (HAN)
    21.6 km
  • Cat Bi International Airport (HPH)
    93.7 km
Public transportation
  • Hanoi Railway Station
    1.1 km
Hospital or clinic
  • 24h
    300 m
Shopping
  • Night Market
    720 m
Convenience store
  • Circle K
    350 m
Cash withdrawal
  • ATM
    390 m

What's nearby

Popular landmarks
  • St. Joseph's Cathedral
    130 m
  • Old Quarter
    480 m
  • Hoa Lo Prison
    630 m
  • Vietnamese Women's Museum
    750 m
  • Vietnam Military History Museum
    1.1 km
  • Temple of Literature & National University
    1.6 km
  • One Pillar Pagoda
    1.8 km
  • Ho Chi Minh Mausoleum
    1.8 km
  • Presidential Palace Historical Site
    1.9 km
  • Vietnam Museum of Ethnology
    5.4 km
Nearby landmarks
  • Circle K
    40 m
  • Hanoi Cathedral
    70 m
  • Royal Silk
    70 m
  • Le Thai To Mausoleum
    80 m
  • Suffusive
    90 m
  • Things of Substance
    90 m
  • Mosaique
    90 m
  • Tina Sparkle(Ipa-Nima)
    100 m
  • Mekong Quilts
    100 m
  • Chua Ba Đa
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from04:30
  • Check-out until12:30
  • Reception open until00:00
Getting around
  • Airport transfer fee648000 VND
  • Distance from city center0 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)300000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • License Id / Local Tax ID/ Entity Name0106639879
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 120
  • Room voltage220
  • Year property opened2019
  • Most recent renovation2019
Parking
  • Daily parking fee400000 VND

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of The Oriental Jade Hotel from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.7
Service9.7
Value for money9.1
High score for Hanoi
Rating
9+ Exceptional (379)
8-9 Excellent (45)
7-8 Very Good (25)
6-7 Good (4)
<6 Below Expectation (6)
Time of the year
Mar - May (97)
Jun - Aug (135)
Sep - Nov (124)
Dec - Feb (103)

Show reviews that mention 

Showing 459 verified guest comments
12345
10.0
Exceptional
Daniel from Singapore
Couple
Sapphire Double Room
Stayed 3 nights in September 2022

Golden Buzzer from us !!!”

Probably the best hotel service I have ever experience thus far … Our 1st trip to Hanoi for a short holiday. I was hesitant to which hotel I should booked as there are a few good choices but never regret booking with Oriental Jade Hotel after our experience. All their staff are ssoooo (so) welcoming and responsive to all your needs. Easy to communicate with them in English too. It takes about 40mins car ride from the airport to the hotel on a Sat afternoon. The hotel is easily accessible to most of their places of interest and nice food around the old quarter. Front desk staff are always enthusiastic to give good recommendation, when ask. Their room was cleaned, bed is comfy and a fast Wifi to go with. We stay on the 6th floor and it was quiet and away from the road side noise for a good night sleep but the view wasn’t great which I can do without. Special thanks to Ms Stella from sales & marketing dept for her response even after her work hour when I contacted her on an item that I had left behind. Ms Olivia, whom are so attentive and friendly in serving us during our breakfast and lastly Mr David, Hotel Manager & his crew for a job well done! I highly recommend this hotel if you are in Hanoi for holiday or for business.

Reviewed September 21, 2022

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10.0
Exceptional
Sharon from Canada
Couple
Executive Double
Stayed 3 nights in January 2023

Amazing hotel”

We stayed for 3 nights and highly recommend this hotel. The staff are very kind and so helpful to all your needs. Service was excellent and breakfast was also excellent with many choices of dishes. The rooms were beautiful and very comfortable with nice views. Location is great as its only one block to the lake and many good restaurants close by. Would definitely stay here again in a heartbeat.

Reviewed January 28, 2023

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10.0
Exceptional
Alan from United Kingdom
Couple
Executive Double
Stayed 1 night in October 2022

Fantastic”

This was everything we could want from a Hotel in Hanoi. Perfect location, spotlessly clean and wonderful staff. We actually stayed 4 nights in 3 different stays as we moved to Tam Coc, and then Halong and Cat Ba. We were able to leave bags with the hotel and therefore travel lighter as we moved around. On our third visit the reception staff greeted us like old friends. Breakfast was very good and the views from the pool / roof top bar were wonderful. We have to make a special mention to one of the reception team - Autumn - who was so lovely helping us to check in and out especially as we changed plans and only spent a few hours in the Hotel on our way home. I couldn't recommend the Oriental Jade more highly

Reviewed October 27, 2022

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10.0
Exceptional
John from Australia
Solo traveler
Executive Double
Stayed 3 nights in January 2023

Exceptional”

Fantastic staff... Polite, friendly and attentive. The hotel is in an excellent location. Within walking distance to most places of interest. The room was clean, decent gym for a hotel in the centre of Hoan Kiem, also has a rooftop bar and pool if that's your thing.

Reviewed January 29, 2023

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10.0
Exceptional
Audrey from Singapore
Couple
The Pearl Deluxe Twin Room
Stayed 1 night in September 2022

Exceptional”

Value for money Hanoi Hotel Review of The Oriental Jade Hotel Pending review Was here on 30th Aug & 4th Sept. Clean rooms with firm beds, shower & bath-tubs, wall-to-wall carpeting, Wifi & TV. Fantastic Nice gym with rooftop bar+ swimming pool & astounding view of city. Instagrammable including the front entrance with cane sofas, Polite and very helpful staff who is all ready 24 hrs to serve you. Even could provide a weighing scale to weigh our luggage ! Great location. Out the entrance to the left and down a street to Ho Hoan Kiem lake (yes, the one with the red bridge & bustling with life). Northside to the market & famous cafes & street food, southside of lake high-end shopping & French Quarters walking. Turn right and next street is the Roman Catholic Archdiocese of Hanoi & Starbucks. Lots of street shops around this area to buy knick-knacks. Jogged around the lake at 5.30 am, walked the French Quarters a little, then dipped in pool and thereafter continental breakfast with chef cook station for pho & eggs, with Asian staples, sauteed veg, bacon, pasteries etc and hot/ ice-cold Viet coffee. Recommend strongly you stay here. I will be back to Hanoi in December for our next trip and I will be definitely staying here !

Reviewed September 10, 2022

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10.0
Exceptional
Rupesh from United Arab Emirates
Solo traveler
Sapphire Old Quarter View
Stayed 4 nights in December 2022

Exceptional service, best possible location ”

Stayed for 4 days. 4 adults, 2 kids. All Vegetarian. Location: everything is walking distance. Good veg restaurants, shopping, Starbucks, spa, lake and all. Services/staff: Exceptionally good staff and services. Always attentive and proactive. Proactively offered water and fruits when leaving for Hà long cruise. Food : from vegetarian perspective, nothing in room service or restaurant menu. Breakfast have some soecific options for vegetarians but nothing great. Overall food for vegetarians need to improve but that's the case for all hotels in Old Quarter. But the location offers plenty of options nearby. Highly recommended.

Reviewed December 26, 2022

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10.0
Exceptional
William from Hong Kong SAR, China
Solo traveler
Executive Double
Stayed 1 night in January 2023

Exceptional”

A great location and hotel at a great price. The hotel and staff were on point. Nothing was too big of an issue. Rooms big, modern and clean. Location is perfect for those who want to see Hanoi Old Quarter on foot. Will definitely visit this hotel again.

Reviewed January 26, 2023

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10.0
Exceptional
Daphne from Singapore
Group
Executive Twin
Stayed 3 nights in January 2023

Fabulous Stay”

Conveniently located within walking distance of 5mins from Ngoc Son Temple and 3mins from the St Joseph Cathedral worship landmarks. Service staff is very friendly and attentive. Exceptionally memorable was the rose petals with HP BD decorated on the bed plus a cake and bottle of wine pre-arranged as they knew this was a birthday trip. Hanoi is a beautiful city so please keep up the good job of keeping your guests safe and happy!

Reviewed January 17, 2023

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9.6
Exceptional
Henrik from Norway
Family with young children
Premier Suites
Stayed 2 nights in November 2022

Great boutique hotel in the old quarter”

We spent two nights in a Gem Suite on the 9th floor with a view of the lake. The suite was perfect for us as a family with two small children, offering plenty of space for an extra bed and a baby cot. Overall the hotel is very child friendly. Great value for money. The location is perfect for exploring the old quarter by foot. Staff was very friendly and helpful, ranging from very proactive bellboys all the way to the General Manager, with most staff speaking excellent English. We used the tour desk to book a private half day tour of Hanoi, which was well organized with a great guide. Breakfast was high quality with a wide selection, including several hot dishes that could be ordered à la carte. The only negative about the hotel is that the restaurant is located in the basement, so no natural light. The hotel has a solid spa with a good selection of treatments, although the basement location is similar to the restaurant and the spa could use a refurbishment. Nice rooftop swimming pool. At the time of booking, the suite came with several benefits such as free massage treatments and a free airport transfer, making the upgrade to a suite extra attractive. We will gladly return to the Oriental Jade Hotel next time we visit Hanoi.

Reviewed November 22, 2022

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10.0
Exceptional
David from Thailand
Couple
Executive Double
Stayed 3 nights in December 2022

Great location and helpful staff”

The staff were very helpful. They arranged a car to meet us at the airport (I recommend this for night arrivals). The location is excellent. The breakfast was good and the bed supremely comfortable. Would happily stay here again.

Reviewed December 12, 2022

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10.0
Exceptional
Shanel from Australia
Group
The Pearl Deluxe Twin Room
Stayed 2 nights in December 2022

Royal treatment! ”

I have nothing but great things to say about this hotel. One of the best i've stayed at and exceeded all our expectations. Location is central, ample restaurants around. They have everything you need, great buffet breakfast, rooftop bar, the rooms are good size, well equipped and comfy. The service is second to none, every staff member was so friendly and helpful. Would come back 100%

Reviewed January 03, 2023

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10.0
Exceptional
Nyean from Vietnam
Couple
Deluxe Diamond View King
Stayed 2 nights in October 2022

Good place, good service”

Good, clean hotel, in a good location near Hoan Kiem Lake. Our room had a nice view of the nearby Cathedral. Small hiccup in service during check in, but they showed that they valued their customers, which more than made up for the small hiccup. Staff were friendly and were passionate at their job. I would certainly stay here again when I next go to Hanoi.

Reviewed October 24, 2022

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10.0
Exceptional
Joanna from United States
Couple
Executive Double
Stayed 1 night in September 2022

Great location and staff”

Great location in old town close to shopping and attractions. Staff is incredible super helpful with any question and request. They speak very good English. Awesome pool on the roof with a view Hanoi which is especially impressive at night. Rooms are very clean and our bathroom had the actual shower instead of a tub with a shower head like in other Vietnam hotels we stayed in. We will be back!

Reviewed September 20, 2022

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10.0
Exceptional
Rachel from Singapore
Family with teens
Executive Double
Stayed 1 night in December 2022

Very nice place to stay with exceptional service from staff ”

Stayed 3 nights in total at Oriental Jade. Location is good with many nice eateries around. Service from staff is excellent and buffet breakfast is good. Hotel arranged for us to take a shower at the gym before we depart for the sleeping train to Sapa. If you are travelling with family, recommend to book the connecting room.

Reviewed December 14, 2022

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9.6
Exceptional
SCOTT from Australia
Family with young children
Ruby Double
Stayed 4 nights in November 2022

Excellent customer experience ”

I had a really good 4 night stay at The Oriental Jade Hotel in November 2022 with my 9 year old daughter. The location is really good, the hotel has a very helpful annotated map and list of recommendations for activities to do. All the staff were really welcoming, very professional and pleasant to interact with. The rooms were very nice, spacious and clean. Breakfast had a really good choice of foods and drink. The pool was a good size and my daughter loved playing there. The gym was a decent size and very functional for a hotel that size. The only area of improvement would be a suggestion that the rooftop bar plays quieter more relaxing music earlier during the day, then can play the more noisy more energetic music in the evening. Thanks very much OHG for a really nice stay in Hanoi! Scott

Reviewed November 24, 2022

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10.0
Exceptional
Tan from Singapore
Group
Sapphire Double Room
Stayed 2 nights in November 2022

Warm and friendly staff”

Got a warm welcome by the staff at the reception, especially Bryan and Lucy, the whole team is attentive to the guests, they even remember your faces. Whenever you ask for food or activities recommendation, they are always helpful. The manager was also attentive to your feedback, he came up and acknowledge it in person, after you submitted the feedback form when you check out. Will stay with them again when I next visit Hanoi. :D

Reviewed November 21, 2022

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10.0
Exceptional
Stuart from Singapore
Solo traveler
Executive Double
Stayed 1 night in January 2023

I wish I stayed longer”

Wonderful hotel in great location. Lovely rooms, excellent staff and service and the food was very good. Will look no further than Oriental Jade when next in Hanoi.

Reviewed January 29, 2023

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10.0
Exceptional
Annette from Singapore
Couple
Deluxe Diamond View King
Stayed 1 night in December 2022

Exceptional”

Amazing service from all staff who always put on a happy face whenever they see you. You can feel their greetings to all the guests sincerely from their hearts which really make us feels very welcoming. Ideally located and accessible to most attractions and eateries. I can also do my morning run at the lake which is only 2min walk away.

Reviewed December 12, 2022

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10.0
Exceptional
Shabana from United Kingdom
Couple
Executive Double
Stayed 1 night in November 2022

Great location, great hotel”

Great hotel location in the hustle and bustle of the old quarter. Staff v attentive and took on board suggested feedback for the hotel thay I gave (using glass bottles for guests instead of plastic for example) Room was luxurious but my favourite was breakfast. So yummy! No regrets staying here

Reviewed December 16, 2022

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10.0
Exceptional
Sandra from Singapore
Couple
Executive Double
Stayed 4 nights in November 2022

Rest&Relax”

Very good location right in old quarters. Short walking distance to many places - restaurants, cafes, shops, the lake, galleries etc. Rooms are clean and staff very friendly and helpful. Highly recommended.

Reviewed December 01, 2022

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