The Pavilion Hotel
Family Room - Bedroom, The Pavilion Hotel in Sandakan
Restaurant, The Pavilion Hotel in Sandakan
Entrance, The Pavilion Hotel in Sandakan
Lobby, The Pavilion Hotel in Sandakan
Facilities, The Pavilion Hotel in Sandakan
Lobby, The Pavilion Hotel in Sandakan

Removed from saved list

7.8Very good

2,401 reviews

2,401 reviews

Service 8.2
Location 8.0
Value for money 8.0
Cleanliness 7.6
Facilities 7.5
Room comfort and quality 7.2
See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Sandakan War Memorial Park
760 m
Puu Jih Shih Buddhist Temple
6.7 km
The Parish of St Michael and All Angels
8.5 km
Japanese Cemetery
8.6 km
Agnes Newton Keith Home
8.6 km
Closest landmarks
Dataran Wisma Persekutuan
550 m
Taman Rimba Hutan Simpanan Lake
560 m
Ibu Pejabat Kastam
580 m
Klinik Kesihatan Kanak Kanak B17
670 m
Sabah Health Department
680 m

The Pavilion Hotel

Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Bandar Indah, Sandakan, Malaysia, 90000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bandar Indah part of Sandakan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Turtle Islands National Park. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

770 meters to Sandakan War Memorial Park

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Currency exchange

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Spa

Restaurants

Breakfast [buffet]

This property is in high demand!

6 travelers have booked today.

Value for money8.0
Location rating8.0
Nearest airportSandakan Airport (SDK)
Distance to airport2.3 km

Rooms available at The Pavilion Hotel

Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed or 1 single bed
Enter dates to see prices
Superior Queen
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Room No Window
...
  • Room size: 17 m²/183 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Superior Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds or 1 queen be...
Enter dates to see prices
Junior Suite
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Room 1 Double Bed
...
  • Room size: 17 m²/183 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 17 m²/183 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices

Frequently asked questions

What type of restaurant cuisines are provided at The Pavilion Hotel?

Start your holiday with The Pavilion Hotel's available cuisine and dining options which includes a variety of options such as Chinese cuisine, International cuisine,and Buffet in restaurant for you to choose from.

Does The Pavilion Hotel offer spa services?

You can benefit from your stay at The Pavilion Hotel all the more by making the most of the property's available spa services that are offered for all its valuable guests to make your evening even better.

Does The Pavilion Hotel provide laundry services?

Yes! The Pavilion Hotel includes laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

What points of interest are nearby The Pavilion Hotel that are in walking distance?

While staying at The Pavilion Hotel, kick start your visit by exploring the closest point of interest in walking distance to the property such as Taman Rimba Hutan Simpanan Lake.

When was The Pavilion Hotel built?

The Pavilion Hotel was built in 2012.

What payment options are accepted at The Pavilion Hotel?

The Pavilion Hotel supports up to 5, with payment card options including Visa, MasterCard, and American Express.

What do past visitors like most about The Pavilion Hotel?

Past guests that stayed at The Pavilion Hotel have given this property a rating of 8.19 for its excellent service as the major highlight for their stay.

What is the average rating that verified Families with older children have given to The Pavilion Hotel?

Verified families with older children that have stayed at this property have given The Pavilion Hotel an average rating of 7.5. You can check out more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to The Pavilion Hotel?

Past group travelers that have stayed at this property have given The Pavilion Hotel an average rating of 7.7. You can find more comprehensive customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest airport to The Pavilion Hotel?

The nearest airport to The Pavilion Hotel is Semporna Airport, 170.0 km away.

What people love about The Pavilion Hotel

  • 7.6

    Very good
    Cleanliness

    "The room is nice and clean with a bathtub."

    Maizatul

    |

    19 June 2023

  • 7.2

    Very good
    Spaciousness

    "The room is spacious and very clean, and it had a good view of the roundabout with a bloated croc replica."

    jibeh

    |

    8 March 2023

  • 8

    Very good
    Location

    "At the middle of the town, its easy to find grocery shop & restaurant."

    Azli

    |

    16 August 2023

Property ranking|Compared to 184 Sandakan properties
Room comfort score
7.2/10
Room size
21 sqm.
Couples review score
8.2/10
Value for money score
8/10
Better than
88
%
of Sandakan properties
Bigger than
86
%
of Sandakan properties
Better than
78
%
of Sandakan properties
Better than
74
%
of Sandakan properties
More about The Pavilion Hotel

More about The Pavilion Hotel

The Pavilion Hotel

Wake up to a magical day and enjoy all that Sandakan offers with a stay at The Pavilion Hotel.
The Pavilion Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Sandakan. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
The Pavilion Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Pavilion Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
The Pavilion Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage and spa. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

This is your chance to explore all that Sandakan has to offer. Learn about the city's art history with a day at Sandakan War Memorial Park located 750 m away, where you can see collections by famous artists. Pose in front of Agnes Newton Keith Home located 8.5 km away, and you can always show your friends the time you went to Sandakan.


Reasons to stay here

This hotel's food and dining score higher than 89% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 88% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Housekeeping

49 mentions

Breakfast

29 mentions

Food & Dining

10 mentions

Internet

8 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mobile hotspot device
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Bandar Indah, Sandakan, Malaysia, 90000
Excellent
Location

8

Airports
  • Sandakan Airport (SDK)
    2.3 km
  • Lahad Datu Airport (LDU)
    99.7 km
Public transportation
  • Labuk Bus Station
    9.0 km
Hospital or clinic
  • Klinik Kesihatan Kanak Kanak B17
    670 m
Shopping
  • Harbour Mall Sandakan
    9.2 km
Convenience store
  • Minnie Mart
    110 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Sandakan War Memorial Park
    760 m
  • Puu Jih Shih Buddhist Temple
    6.7 km
  • The Parish of St Michael and All Angels
    8.5 km
  • Japanese Cemetery
    8.6 km
  • Agnes Newton Keith Home
    8.6 km
  • Sandakan Heritage Museum
    8.8 km
  • Sandakan Rainforest Discovery Centre (RDC)
    11.8 km
  • Turtle Islands National Park
    30.0 km
  • Gomantong Cave Sandakan
    39.1 km
Nearby landmarks
  • Dataran Wisma Persekutuan
    550 m
  • Taman Rimba Hutan Simpanan Lake
    560 m
  • Ibu Pejabat Kastam
    580 m
  • Klinik Kesihatan Kanak Kanak B17
    670 m
  • Sabah Health Department
    680 m
  • Sandakan WWII Memorial Park
    720 m
  • Lotus Pond
    730 m
  • Sandakan War Memorial Park
    760 m
  • Sandakan High Court
    850 m
  • Sandakan Turf Club Equestrian Centre
    960 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)15 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 90
  • Room voltage220
  • Year property opened2012

Reviews of The Pavilion Hotel from real guests

Provided by verified guests of Agoda
7.8
Service8.2
Location8.0
Value for money8.0
Cleanliness7.6
Facilities7.5
Room comfort and quality7.2
High score for Sandakan
Rating
9+ Exceptional (171)
8-9 Excellent (63)
7-8 Very Good (164)
6-7 Good (94)
<6 Below Expectation (162)

Show reviews that mention 

Showing 654 verified guest comments
12345
10.0
Exceptional
HERMAN from Malaysia
Business traveler
Deluxe Room
Stayed 3 nights in March 2023

Best Twin Bed Room!”

Comfortable and clean room with complete amenities, only the toilet tissue was not replenished, only provided on the first day of stay and not on the second and third day. Suitable for family stay.

Reviewed March 15, 2023
Auto-translated through generative A.I.
10.0
Exceptional
Jumriati from Malaysia
Business traveler
Standard Room No Window
Stayed 1 night in April 2023

Nice”

I love the place, near with dobi and restaurant (can lepak2 gitu).. The food also nice at the hotel.. The staff 🌟 🌟 🌟 🌟 🌟..

Reviewed May 03, 2023

Dear Ms. Jumriati, Good day! Thank you for staying with us and for your kind review. We are looking forward to welcoming you on your next stay with us. Regards The Management team The Pavilion Hotel.

Responded May 15, 2023
The Pavilion Hotel
10.0
Exceptional
Ashri from Malaysia
Family with young children
Superior Queen
Stayed 1 night in April 2023

Very nicee”

Nice hotel with city view and the breakfast is good

Reviewed April 24, 2023

Dear Mr. Ashri, Good Day! Thank you for staying with us and for your kind feedback. We are looking forward to welcoming you on your next stay with us. Regards The Management team The Pavilion Hotel.

Responded April 27, 2023
The Pavilion Hotel
9.6
Exceptional
ABDUL from Malaysia
Business traveler
Standard Room No Window
Stayed 3 nights in January 2023

Good for business traveller”

This is my 2nd trip to Sandakan, and i believe this hotel is the most strategic hotel located near airport, not to far from the Sandakan Town, near to my work place and eating place. They separates the smoking and non smoking floor. Therefore, for me, it is also a good place for family trip/travel.

Reviewed January 22, 2023
10.0
Exceptional
Hany from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in September 2022

Worth to stay!”

Location is great, near restaurant n shops. The staff were friendly and helpful.. The best value hotel to stay in Sandakan..

Reviewed October 01, 2022
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss