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The Pearl Kuala Lumpur
Pearl Studio - Bed, The Pearl Kuala Lumpur in Kuala Lumpur
a patio area with chairs, tables and a pool, The Pearl Kuala Lumpur in Kuala Lumpur
a table topped with a vase filled with flowers, The Pearl Kuala Lumpur in Kuala Lumpur
Lobby, The Pearl Kuala Lumpur in Kuala Lumpur
Interior view, The Pearl Kuala Lumpur in Kuala Lumpur
a large room with a large mirror in it, The Pearl Kuala Lumpur in Kuala Lumpur

Removed from saved list

7.3

Very good

3,865 reviews

3,865 reviews

Housekeeping92
Shops39
Breakfast32
See map
See map

7.7

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
KL Bird Park 6.6 km
Chinatown - Kuala Lumpur 7.0 km
Central Market 7.2 km
Jalan Alor 8.0 km
Menara Kuala Lumpur 8.3 km
Pavilion Kuala Lumpur 8.4 km
KLCC - Bukit Bintang Pedestrian Walkway 8.8 km
Aquaria KLCC 8.9 km
KLCC Park 9.1 km
Petronas Twin Towers 9.2 km
Nearby landmarks
Chong Maternity Specialist 120 m
Granny Doris Fruits Store & Juice Bar 170 m
Sim & Hooi Dental Centre 290 m
Klinik LPPKN 300 m
OUG Dental Surgery 300 m
Axiana Pharmacy 320 m
Medan Klang Lama 28 Parking Lot 380 m
Klinik & Surgeri Overseas Union 470 m
Poliklinik Chen 480 m
Khoo Dental Surgery 480 m

The Pearl Kuala Lumpur

Batu 5, Jalan Klang Lama, Kuala Lumpur, Mid Valley / Bangsar, Kuala Lumpur, Malaysia, 58000 - See map

Make your best journey to Kuala Lumpur with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Mid Valley / Bangsar part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

990 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

Currency exchange

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Fitness center

Swimming Pool

Restaurants

This property is in high demand!

10 travelers have booked today.

Value for money7.4
Distance to city center10 km
Location rating7.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport14.1 km

Rooms available at The Pearl Kuala Lumpur

Pearl Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Pearl Premier Room
...
  • Room size: 34 m²/366 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Pearl Family Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Twin Room - Disabled Access
...
  • Room size: 34 m²/366 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Pearl Studio
...
  • Room size: 48 m²/517 ft²
  • Courtyard view
  • 1 king bed and 1 single bed...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe King
...
  • Room size: 34 m²/366 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Pearl Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Pearl Kuala Lumpur?

For those who wish to drive their own cars, The Pearl Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for a fee of 50 MYR per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Pearl Kuala Lumpur?

Wake up to a great continental breakfast at The Pearl Kuala Lumpur. Western breakfast is available for guests.

What are my dining options at The Pearl Kuala Lumpur?

The Pearl Kuala Lumpur features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Pearl Kuala Lumpur?

Large events and gatherings such as weddings, private events and engagements can be hosted at The Pearl Kuala Lumpur. Small or intimate events like birthday parties can also be accomodated.

Can business events be hosted at The Pearl Kuala Lumpur?

On-site venues and convenient event services make The Pearl Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Pearl Kuala Lumpur?

The Pearl Kuala Lumpur does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby The Pearl Kuala Lumpur?

The Pearl Kuala Lumpur is located in Mid Valley / Bangsar, famous for good restaurants such as Fatty Crabs, Kentucky Fried Chicken and Devi’s Corner.

What popular shopping places are close to The Pearl Kuala Lumpur?

Shopping options in The Pearl Kuala Lumpur’s Mid Valley / Bangsar neighborhood include Mid Valley Mega Mall, Gold Art and Petronas Twin Towers Gift Shop.

What are popular attractions near The Pearl Kuala Lumpur?

The Pearl Kuala Lumpur is located in Mid Valley / Bangsar area, which is famous for attractions such as Thean Hou Temple, Gasing Hill and Museum of Asian Art.

What popular natural sightseeing spots are close to The Pearl Kuala Lumpur?

The Pearl Kuala Lumpur is located within Mid Valley / Bangsar, which makes it conveniently close to natural sights including Bukit Robson.

See map

Explore the neighborhood

What people love about The Pearl Kuala Lumpur

  • 8.8

    Excellent
    Cleanliness

    "Nice & clean room can improve checkin time"

    Thahir

    |

    13 December 2022

  • 10

    Exceptional
    Cleanliness

    "Exceptionally clean."

    Shaf

    |

    4 December 2022

  • 9.2

    Exceptional
    Location

    "Nice location accessible to everywhere."

    Sabariah

    |

    18 March 2023

Property ranking|Compared to 8,856 Kuala Lumpur properties
See all rankings
Room comfort score
6.4/10
Room size
44 sqm.
Location score
7.7/10
Service score
7.3/10
Better than
95
%
of Kuala Lumpur properties
Bigger than
95
%
of Kuala Lumpur properties
Better than
90
%
of Kuala Lumpur properties
Better than
90
%
of Kuala Lumpur properties
Overall rating:

7.3

Very good
3,582 reviews
Cleanliness
7.2
Facilities
7.1
Location
7.7
Read all reviews >
What travelers say they love:
Best location, good breakfast, clean room
Khee from Malaysia
Solo traveler
More about The Pearl Kuala Lumpur

More about The Pearl Kuala Lumpur

The Pearl Kuala Lumpur

Take everything available in Kuala Lumpur with a comfort stay at The Pearl Kuala Lumpur. Did you know? Terminal Bersepadu Selatan is just 4.2 km away, giving guests convenient access to one of the city's urban transportation options.
The Pearl Kuala Lumpur offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Kuala Lumpur even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Equipped with handy amenities, guestrooms at The Pearl Kuala Lumpur guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Pearl Kuala Lumpur. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The Pearl Kuala Lumpur which has a selection of halal options.
The Pearl Kuala Lumpur offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

The Pearl Kuala Lumpur provides an excellent base for exploring the sights of Kuala Lumpur in-depth. Get a photograph of yourself in front of Menara Kuala Lumpur located 8.2 km away, a must-see for anyone visiting Kuala Lumpur.


Reasons to stay here

Guests who stayed here rated the facilities above 90% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Kuala Lumpur.

Show less

Amenities and facilities

Very good
Facilities

7.1

Most talked about facilities

Breakfast

92 mentions

Housekeeping

92 mentions

Food & Dining

29 mentions

Internet

27 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hindi
  • Indonesian
  • Malay
  • Tamil
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [continental]
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Executive lounge access
  • Exterior corridor
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Halal
  • Vegetarian
Restaurants on site
Cafe 5
  • Cuisine: Chinese, Indian, International
  • Menu: Buffet, A-la-carte
Executive Lounge @ Level 23
  • Cuisine: Asian, Chinese, Indian
  • Menu: Buffet, A-la-carte

Location

Batu 5, Jalan Klang Lama, Kuala Lumpur, Mid Valley / Bangsar, Kuala Lumpur, Malaysia, 58000
Very good
Location

7.7

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    14.1 km 29 min drive
  • Kuala Lumpur International Airport (KUL)
    38.3 km 52 min drive
Public transportation
  • Petaling
    1.0 km
  • Jalan Templer
    1.9 km
Hospital or clinic
  • Chong Maternity Specialist
    120 m
Shopping
  • Pavilion Kuala Lumpur
    8.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • KL Bird Park
    6.6 km
  • Chinatown - Kuala Lumpur
    7.0 km
  • Central Market
    7.2 km
  • Jalan Alor
    8.0 km
  • Menara Kuala Lumpur
    8.3 km
  • Pavilion Kuala Lumpur
    8.4 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    8.8 km
  • Aquaria KLCC
    8.9 km
  • KLCC Park
    9.1 km
  • Petronas Twin Towers
    9.2 km
Nearby landmarks
  • Chong Maternity Specialist
    120 m
  • Granny Doris Fruits Store & Juice Bar
    170 m
  • Sim & Hooi Dental Centre
    290 m
  • Klinik LPPKN
    300 m
  • OUG Dental Surgery
    300 m
  • Axiana Pharmacy
    320 m
  • Medan Klang Lama 28 Parking Lot
    380 m
  • Klinik & Surgeri Overseas Union
    470 m
  • Poliklinik Chen
    480 m
  • Khoo Dental Surgery
    480 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly not allowed at the property.
  • The property requires a refundable security deposit of MYR 200 upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)45
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors24
  • Number of restaurants1
  • Number of rooms 555
  • Room voltage240
  • Year property opened1997
  • Most recent renovation2016
Parking
  • Daily parking fee50 MYR

Property announcements

Welcome tea set is served from 03:00 PM to 05.30 PM daily at the executive lounge located at 23rd floor.

Reviews of The Pearl Kuala Lumpur from real guests

Provided by verified guests of Agoda
7.3
/
10
Cleanliness7.2
Facilities7.1
Location7.7
Room comfort and quality6.4
Service7.3
Value for money7.4
High score for Kuala Lumpur
Rating
9+ Exceptional (232)
8-9 Excellent (166)
7-8 Very Good (350)
6-7 Good (257)
<6 Below Expectation (559)
Time of the year
Mar - May (340)
Jun - Aug (341)
Sep - Nov (398)
Dec - Feb (485)

Show reviews that mention 

Showing 1,564 verified guest comments
12345
10.0
Exceptional
Natasha from Malaysia
Couple
Deluxe Twin
Stayed 1 night in June 2022

The Pearl ”

My all time and forever favourite Hotel. Recently went hotel hopping with my husband, and ended up coming back to the Pearl. Honestly the best place. The rooms are amazing and so clean, and massive. The staff are super efficient and friendly, and not to mention extremely fast when it comes to anything we’ve requested. The area is amazing, I come down there’s a mall, right outside there’s loads of stalls to order food from, a 99/7/11 // kkmart petrol stations, etc. great place for a stay with your s/o or family time as well.

Reviewed June 09, 2022

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Dear Ms Natasha, Salam Mesra from The Pearl Kuala Lumpur! Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty and continued trust at The Pearl Kuala Lumpur. We strive to make the experience at The Pearl Kuala Lumpur one you will remember forever. Therefore, we are so happy for your review. We sincerely hope you enjoyed your stay and will come back again! In fact, why not start planning your next city getaway today! Look forward to welcoming you back in the future. Thank you

Responded October 18, 2022
The Pearl Kuala Lumpur
9.6
Exceptional
Nur from Malaysia
Solo traveler
Deluxe Twin
Stayed 2 nights in May 2022

Recommended”

Book a twin bed instead of a queen bed but the receptionist change it as per my request 😍 The hotel is within a shopping mall but not many halal foods since a lot of Chinese restaurants (food in the hotel is halal but ofc pricy and the breakfast rm35/adult is quite good tho), parking in the basement is only rm3 each time you want to go outside but need to validate at the reception first before going out, got towels, toiletries, fridge (not cold enough), hairdryer, wifi (weak and slow signal), tv channel (weak signal too and blurry). The room is spacious and everything is comfortable. The minor issues don't bother me since I bring an HDMI cable and connect to the tv from my laptop to watch movies. The only thing I am not satisfied with is who the heck design the water pipe for the toilet?? I had to bow down and bend my poor waist just to turn on and off the water pipe to wash off every time. I have a short waist and short arms so I have to reach far down for it 😤 so inconvenient. The toilet has a week flushing system. I have to struggle and flush more than 10 times and wait for 5 mins for each flush. Those 2 things make me mad and annoyed 😡 Overall, is good.

Reviewed May 09, 2022

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Hi Ms Nur, Salam Mesra from The Pearl Kuala Lumpur! First of all, thank you so much for sharing your feedback with us—we really value your input and flagging up areas where we can further improve. I’m so happy to hear that you really loved our room condition. In the meantime, I'm sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion. I’m thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at enquiry@pearl.com.my to discuss how we can make this right. Thank you The Management

Responded November 08, 2022
The Pearl Kuala Lumpur
10.0
Exceptional
Sharifah from Malaysia
Family with young children
Executive Deluxe King
Stayed 2 nights in April 2022

Beautiful, Clean & Convenient ”

We really love our stay here. Everything was perfect. The room is beautiful & clean. The lobby is charming and the hotel is attached to a mall so it is very ease to find stuff. The food was delicious too!

Reviewed April 19, 2022

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Dear Ms Sharifah, Salam Mesra from The Pearl Kuala Lumpur! Thank you for patronizing The Pearl Kuala Lumpur and taking time out to share your experience on Agoda.com. All of us are delighted that we could ensure a comfortable stay during your visit. We strive to make the experience at The Pearl Kuala Lumpur one you will remember forever. Therefore, we are so happy for your positive review. We sincerely hope you enjoyed your stay and will come back again! In fact, why not start planning your next city getaway today! Thank you Nur Sakinah Nabilah Mohd Nor Assistant Marketing Manager

Responded November 09, 2022
The Pearl Kuala Lumpur
10.0
Exceptional
Kuek from Malaysia
Couple
Deluxe Twin
Stayed 1 night in January 2019

Excellent ”

Good hotel, really worth the price, big rooms for the price. Location is perfect, a lot of food nearby. Well trained staff from the front door, house keeping to F&B restaurant, they are all very friendly & helpful. Wide choice for the buffet breakfast and we enjoyed the compliment afternoon tea very much. 3rd time stayed in this hotel and they never disappoint us.

Reviewed January 14, 2019

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Dear Kuek, Salam mesra and thank you for taking time to pen down your feedback and rating us on the recent stay you had at our property when you were in Kuala Lumpur. We are extremely overwhelmed and thrilled to know that you had a great and wonderful stay experience where our overall service delivery and products had met your desired expectation with excellence. Your very positive words and assurance on the whole experience, have been shared with our respective teams. Your excellent ratings here is a huge encouragement for our team to work even harder. At The Pearl Kuala Lumpur, we strongly believe in giving the most meticulous care for our valued guests while they are accommodated with us. Thank you once again for rating us commendably well and we hope to have your wondrous presence again when you are in Kuala Lumpur. Wishing you "Gong Xi Fa Cai" ahead of the coming Lunar New Year. Lawrence Khoh Guest Relation Manager The Pearl Kuala Lumpur

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The Pearl Kuala Lumpur
10.0
Exceptional
Say from Malaysia
Couple
Deluxe King
Stayed 1 night in December 2019

Everything is in good condition ”

Check in counter is fast and friendly Room have a taste of sandalwood fragrance very refreshing Breakfast is nice with yogurt, bread, nasi lemak, mee with prawn based soup and few more choices Parking rate can get validated through front desk and get a RM3 fixed rated due to is linked with mall

Reviewed January 02, 2020

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Dear Say, Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred hotel destination when you were in Kuala Lumpur, recently. We are delighted to know that you have had a perfect impression on your recent stay experience with us and equally glad to know that our products and talents have left you with a pleasant experience. Your very assured review and recognition of our overall service delivery will definitely be another encouragement for our teams in creating impeccable hospitality. Thank you and we will await your next wondrous checking-in with us, soon. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

Responded January 03, 2020
The Pearl Kuala Lumpur
10.0
Exceptional
PRABHAKARAN from Malaysia
Family with young children
Deluxe Twin
Stayed 10 nights in February 2020

Very good environment, all in one, easy to access, clean , good services, 24 hour food area”

Tea-time concept really excellent.

Reviewed February 23, 2020

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Dear Mr. Prabhakaran, Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred hotel destination when you were in Kuala Lumpur, recently. We are delighted to know that you have had a perfect impression of your recent stay and dining experience with us and equally glad to know that our products and talents have left you with a pleasant experience. Your very assured review and recognition of our overall service delivery will definitely be another encouragement for our teams in delivering impeccable hospitality. Thank you and we will be awaiting your next wondrous checking-in with us again soon. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

Responded February 24, 2020
The Pearl Kuala Lumpur
10.0
Exceptional
Nor from Malaysia
Family with teens
Pearl Studio
Stayed 1 night in October 2021

parking”

At this moments, current parking lot under renovation so the lift not available reach to the lobby level. need to go other level and use stairs to go lobby level. Hope after renovation complete, condition will be ok and also parking will be charge rm3 per enter.

Reviewed October 25, 2021

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Dear Nor, Salam mesra and thank you for connecting us on your reviews and sharing of your stay experiences when you were with us. The passenger lifts from the Parking Bays to the hotel lobby are all fully running as per normal since early November. We have completed the facilities' upgrading works at the parking bays to bring better conveniences and comfort the moment guests come into our property. Thank you for your kind understanding and hope to have you back again soon. Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

Responded November 20, 2021
The Pearl Kuala Lumpur
10.0
Exceptional
Bavani from Malaysia
Family with young children
Pearl Studio
Stayed 1 night in January 2019

superb place”

reception staff was outstanding with the help of manager brandon and roy.housekeeping staff was superb. overall for my 5days stay..it was superb.

Reviewed January 05, 2019

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Dear Miss Bavani, Salam mesra and thank you for taking time to share your feedback ratings on the recent stay you had at our property when you were in Kuala Lumpur. We are overwhelmed and glad to know that you had a wonderful stay experience and our overall service had met your expectation. Your kind words and recognition on the efforts of our Front Office Manager Mr Brandon Lau and his Assistant Manager, Mr Roy together with the service assurance from our Housekeeping team, have been shared with them. Your great ratings here is a big encouragement for our team to work even harder as we strongly believe in taking care of our valued guests while they are accommodated with us to ensure that their desired expectations are duly met. Thank you once again for rating us commendably well and we hope to have your wondrous presence again when you are in Kuala Lumpur. Lawrence Khoh Guest Relation Manager The Pearl Kuala Lumpur

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The Pearl Kuala Lumpur
9.6
Exceptional
norazila from Malaysia
Couple
Pearl Premier Room
Stayed 2 nights in May 2022

pleasant stay”

decided to stay in this hotel as i have some meetings in bukit jalil. location is very convenient via grab. the room was spacious and clean. the breakfast spread was fair, however the red velvet cake served for tea was delicious! thank you

Reviewed May 22, 2022

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Dear Ms Norazila, Salam Mesra from The Pearl Kuala Lumpur! Thank you so much for the kind words. We’re very happy to hear that we share the same passion for food and that you had a great experience with us! Our kitchen staff will be especially happy to read this review. Might we recommend you also try our special meal on your next visit? We’re sure you’re going to love it as well. See you soon! Thank you The Management

Responded November 08, 2022
The Pearl Kuala Lumpur
10.0
Exceptional
Malini from Malaysia
Group
Deluxe Twin
Stayed 1 night in February 2022

Great experience”

Was there for 5D4N for a meeting.. It’s a strategic location and beside a shopping mall and many eatery around as well.

Reviewed February 22, 2022

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Dear Ms Malini, Salam Mesra from The Pearl Kuala Lumpur! Thank you for sharing a review of your recent experience. Our team here at The Pearl Kuala Lumpur is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Thank you

Responded October 20, 2022
The Pearl Kuala Lumpur
10.0
Exceptional
LIP from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in January 2020

Value for money”

Room come with free afternoon tea and nice lounge environment, but their swimming pool and gym are under renovation, will come back to try their new swimming if come to KL again

Reviewed January 16, 2020

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Dear LIP, Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred hotel destination when you were in Kuala Lumpur, recently. We are delighted to know that you have had a perfect impression of your recent stay experience with us and equally glad to know that our products and talents have left you with a pleasant experience. Your very assured review and recognition of our overall service delivery will definitely be another encouragement for our teams in creating impeccable hospitality. Thank you and we will be awaiting your next wondrous checking-in with us. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

Responded January 17, 2020
The Pearl Kuala Lumpur
10.0
Exceptional
Lee from Malaysia
Couple
Executive Deluxe King
Stayed 1 night in June 2022

Nice Room”

Good customer service. Room was free upgrade. Comfortable mattress. Just need to improve is corridor of room a bit smelly. overall is satisfied.

Reviewed June 28, 2022

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Dear Mr Lee, Salam Mesra from The Pearl Kuala Lumpur! Thank you for patronizing The Pearl Kuala Lumpur and taking time out to share your experience on Agoda.com. All of us are delighted that we could ensure a comfortable stay during your visit. We strive to make the experience at The Pearl Kuala Lumpur one you will remember forever. Therefore, we are so happy for your positive review. In the meantime, we take note on your comment pertaining to the unpleasant smell at the corridor area, rest assured we have inform the department concerned to take necessary action. We sincerely hope you enjoyed your stay and will come back again! In fact, why not start planning your next city getaway today! Thank you

Responded October 16, 2022
The Pearl Kuala Lumpur
10.0
Exceptional
wei from Malaysia
Couple
Deluxe Twin
Stayed 1 night in January 2019

Hotel with smile”

The staff are super good and always with big smile on their face. It was a splendid experience in this hotel. Definitely will come back again!

Reviewed January 11, 2019

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Dear Wei, Salam mesra and thank you for taking time to share your feedback and ratings us on the recent stay you had at our property We are overwhelmed and glad to know that you had a wonderful stay experience and our overall service had met your expectation. Your kind words and recognition on the positive hospitality attitude of our team have been shared with them and it will definitely be a great encouragement for us to strive even harder. We strongly believe in taking care of our valued guests while they are accommodated with us to ensure that their desired expectations are duly met. Thank you once again for rating us commendably well and we hope to have your presence where we could play host to you again. Lawrence Khoh Guest Relation Manager The Pearl Kuala Lumpur

Responded January 17, 2019
The Pearl Kuala Lumpur
10.0
Exceptional
vitx from Malaysia
Solo traveler
Stayed 2 nights in February 2019

highly recommended”

friendly staff...convenient to everywhere... 7-11, cafe , drinking place, shopping mall...love the huge swimming pool...five minutes to midvalley mega mall...

Reviewed February 26, 2019

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Dear Vitx , Salam mesra and thank you for taking time to share your valuable feedback and rating us on your recent stay experience. We are thrilled to know that you had a wonderful stay and our overall service had met your expectation. Indeed, the many convenient facilities are a great preference to many a travellers coming to this locality.Your kind words on our talents will definitely keep them motivated in delivering their excellent work. At The Pearl Kuala Lumpur, we strongly believe in taking care of our valued guests while they are accommodated with us and we are always working diligently to ensure that guests' expectations are duly met. Thank you once again for rating us commendably well and we will await your next wondrous presence soon. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

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The Pearl Kuala Lumpur
10.0
Exceptional
Puvan from Malaysia
Business traveler
Deluxe Twin
Stayed 1 night in November 2018

Exceptional”

I had the best tea in my whole life. I will be coming back again for that maybe with all my family members. Love you all.

Reviewed September 18, 2019

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Dear Miss Puvan, Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred accommodation provider when you were in Kuala Lumpur. We appreciate your taking time to share your very positive feedback and rating us on the recent stay and equally happy to know that you have had a wonderful stay experience where our overall service and facilities had met your expectations, especially the imported English teas. Your very wonderful impression of a perfect review is a big encouragement for our teams to strive harder in delivering great hospitality passionately. At The Pearl Kuala Lumpur, all of us strongly believe in taking care of our valued guests while they are accommodated with us and will ensure that their expectations are seamlessly met. Thank you once again for rating us commendably well and we hope to have your wondrous presence again on your next visit to Kuala Lumpur. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

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The Pearl Kuala Lumpur
10.0
Exceptional
Veronica from Malaysia
Couple
Deluxe King
Stayed 1 night in October 2019

Birthday bash!”

the room was spectacular but its just that the heather was not that hot. Otherwise, everything seems to be fine.

Reviewed October 07, 2019

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Dear Miss Veronica, Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred accommodation provider when you were in Kuala Lumpur. We appreciate your taking the time to share your feedback and rating us on the recent stay. We are overwhelmed to know that you have had a pleasant stay experience. Usually, guest will need to switch the hot water handle to the extreme end to adjust the right temperature that is comfortable for them. At The Pearl Kuala Lumpur, all of us strongly believe in taking care of our valued guests while they are accommodated with us and working diligently to ensure that guests' expectations are seamlessly met. Thank you once again for rating us commendably well and we hope to have your wondrous presence again on your next visit to Kuala Lumpur. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

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The Pearl Kuala Lumpur
10.0
Exceptional
Mohd from Malaysia
Business traveler
Deluxe Twin
Stayed 1 night in October 2021

Nice and clean”

Nice room with very good staff front desk

Reviewed October 24, 2021

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Dear Encik Mohd., Salam mesra and thank you for choosing The Pearl Kuala Lumpur as your preferred hotel destination when you were in Kuala Lumpur, recently. We are very glad that you have had greatly enjoyed your stay with us and left us with a perfect impression of your experience. Your very assured reviews' ratings and recognition of our overall service delivery will definitely be another encouragement for our team to continue delivering impeccable hospitality. Thank you and we will be awaiting your next wondrous checking-in with us again soon. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

Responded November 18, 2021
The Pearl Kuala Lumpur
10.0
Exceptional
LIP from Malaysia
Business traveler
Stayed 1 night in April 2019

A good stay”

Manage to get free upgrade to Executive deluxe due to deluxe full house as per hotel staffs, everything are good

Reviewed April 02, 2019

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Dear LIP, Salam mesra and thank you for choosing us as your preferred accommodation provider when you were in Kuala Lumpur. We appreciate your taking time to share your feedback and rating us on the recent stay and equally happy to know that you have had a wonderful stay experience where our overall service and facilities had met your expectations. Your assurance of an overwhelming ratings is a big encouragement for our teams to strive harder and deliver great hospitality with utmost passion. At The Pearl Kuala Lumpur, all of us strongly believe in taking care of our valued guests while they are accommodated with us and working diligently to ensure that guests' expectations are seamlessly met. Thank you once again for rating us commendably well and we hope to have your wondrous presence again on your next visit to Kuala Lumpur. Yours sincerely, Lawrence Khoh Guest Relations Manager The Pearl Kuala Lumpur

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The Pearl Kuala Lumpur
10.0
Exceptional
LEE from Malaysia
Couple
Deluxe King
Stayed 1 night in May 2022

Good Location”

Not far from Puchong IOI Mall, MidValley and Sunway Pyramid, down from hotel have a lot of amenities such as Watsons, convenient store, restaurants and McD.

Reviewed May 22, 2022

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Dear Mr Lee, Salam Mesra from The Pearl Kuala Lumpur! Thank you for patronizing The Pearl Kuala Lumpur and taking time to share your experience on Agoda.com. Your review means a lot to our team. All of us are delighted that we could ensure a comfortable stay during your visit. We strive to make the experience at The Pearl Kuala Lumpur one you will remember forever. Therefore, we are so happy for your positive review. We sincerely hope you enjoyed your stay and will come back again! Thanks again for taking the time to share your review with us. Thank you The Management

Responded November 08, 2022
The Pearl Kuala Lumpur
10.0
Exceptional
Norshazila from Malaysia
Couple
Deluxe Twin
Stayed 1 night in January 2019

Nice stay”

comfortable room, good service from staffs.

Reviewed January 11, 2019

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Dear Cik Norshazila, Salam mesra and thank you for taking time to share your feedback ratings on the recent stay you had at our property when you were in Kuala Lumpur. We are overwhelmed and glad to know that you had a wonderful stay experience and our service team had delivered the overall expectations you had desired. Your kind words and recognition on our team will definitely be a big encouragement for them to work even harder. At The Pearl Kuala LUmpur, we strongly believe in taking care of our valued guests while they are accommodated with us to ensure that their desired expectations are duly met. Thank you once again for rating us commendably well and we hope to have your wondrous presence again when you are in Kuala Lumpur. Lawrence Khoh Guest Relation Manager The Pearl Kuala Lumpur

Responded January 17, 2019
The Pearl Kuala Lumpur
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