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Swimming pool, The Piano Resort Khao Yai (SHA Extra Plus) in Khao Yai
Deluxe View Room - View, The Piano Resort Khao Yai (SHA Extra Plus) in Khao Yai
a bedroom with a bed and a window, The Piano Resort Khao Yai (SHA Extra Plus) in Khao Yai
a very nice looking rest room with a lot of windows, The Piano Resort Khao Yai (SHA Extra Plus) in Khao Yai
Lobby, The Piano Resort Khao Yai (SHA Extra Plus) in Khao Yai
Swimming pool [outdoor], The Piano Resort Khao Yai (SHA Extra Plus) in Khao Yai
Swimming pool [outdoor], The Piano Resort Khao Yai (SHA Extra Plus) in Khao Yai

Removed from saved list

6.7

Good

860 reviews

860 reviews

Breakfast3
View3
Swimming Pool1
See map
See map

6.8

Good

Location rating score

Parking
FREE
Popular landmarks
Khao Yai Golf Club 5.1 km
Pete Maze 6.9 km
Premium Outlet Khao Yai 7.4 km
Khao Yai Art Museum 8.4 km
Heo Suwat Waterfall 15.3 km
Khao Yai Floating Market 24.1 km
Lamtakhong Dam 36.2 km
Nearby landmarks
Khao Yai Panorama Farm 3.6 km
Tham Trai Rat Temple 4.8 km
Stefen international school 5.1 km
Khao Yai Golf Club 5.1 km
The Prasenchit Mansion, Villa Musée 5.6 km
Lilawalai Resort car park 5.7 km
Provence Khao Yai 6.0 km
Spar Supermarket 6.3 km
Scenical World 6.6 km
Primo Piazza Khao Yai 6.9 km
Newly renovated

The Piano Resort Khao Yai (SHA Extra Plus)

999 Thanarath Road,, Khao Yai National Park, Khao Yai, Thailand, 30130 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Khao Yai National Park part of Khao Yai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Heo Suwat Waterfall. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Hygiene Plus

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Balcony/terrace

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Facilities

Car park

Free Wi-Fi in all rooms!

Contactless check-in/out

Swimming pool [indoor]

Spa

Restaurants

Coffee shop

Bar

Your dates are popular among travelersUsers are booking a place in Khao Yai every 3 minutes on Agoda.com
Value for money6.5
Distance to city center11 km
Location rating6.8
Nearest airportNakhonratchasima Airport (NAK)
Distance to airport108.8 km

Rooms available at The Piano Resort Khao Yai (SHA Extra Plus)

Superior Twin Room
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 2 queen beds
Enter dates to see prices
Deluxe View Room
...
  • Room size: 39 m²/420 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Deluxe Garden Room
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Suite (4 Adults)
...
  • Room size: 112 m²/1206 ft²
  • Mountain view
  • 1 double bed & 1 sofa bed &...
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Single
...
  • Room size: 39 m²/420 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior Single Room
...
  • Room size: 42 m²/452 ft²
  • Lake view
  • 1 single bed
Enter dates to see prices
Suite (4 Adults)
...
  • Room size: 112 m²/1206 ft²
  • Balcony/terrace
Enter dates to see prices
Superior Double or Twin Room
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

Does The Piano Resort Khao Yai (SHA Extra Plus) have bars on-site?

Enjoy your vacation the ideal way with a drink in your hand at The Piano Resort Khao Yai (SHA Extra Plus)'s bar accessible right in front of your doorstep for when you need a sip or two.

Does The Piano Resort Khao Yai (SHA Extra Plus) offer spa services?

You can benefit from your stay at The Piano Resort Khao Yai (SHA Extra Plus) much more by making the most of the property's accessible spa services that are offered for all its valuable guests to make your evening or night even better.

What is the average travel time to the closest airport from The Piano Resort Khao Yai (SHA Extra Plus)?

The average travel time to get from The Piano Resort Khao Yai (SHA Extra Plus) to the airport is 120 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

When was The Piano Resort Khao Yai (SHA Extra Plus) built?

The Piano Resort Khao Yai (SHA Extra Plus) was built in 2011.

What was the average room rate for The Piano Resort Khao Yai (SHA Extra Plus) been in the past month?

The typical room rate for The Piano Resort Khao Yai (SHA Extra Plus) in the past month is 1805.89 THB, compared to city's average of 2445.08 THB.

In which languages can The Piano Resort Khao Yai (SHA Extra Plus)'s employees communicate?

The Piano Resort Khao Yai (SHA Extra Plus) can speak up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

What payment options are supported at The Piano Resort Khao Yai (SHA Extra Plus)?

The Piano Resort Khao Yai (SHA Extra Plus) supports up to 3, with payment card options including Cash, Visa, and MasterCard.

What is the average rating that past Solo travelers' have given to The Piano Resort Khao Yai (SHA Extra Plus)?

Verified solo travelers that have stayed at this property have given The Piano Resort Khao Yai (SHA Extra Plus) an average rating of 6.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to The Piano Resort Khao Yai (SHA Extra Plus)?

Verified couple travelers that have stayed at this property have given The Piano Resort Khao Yai (SHA Extra Plus) an average rating of 6.7. You can look up on more detailed customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to The Piano Resort Khao Yai (SHA Extra Plus)?

Verified families with older children that have stayed at this property have given The Piano Resort Khao Yai (SHA Extra Plus) an average rating of 6.6. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

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Explore the neighborhood

What people love about The Piano Resort Khao Yai (SHA Extra Plus)

  • 8.4

    Excellent
    Cleanliness

    "The room has good cleanliness."

    Sivakorn

    |

    15 August 2020

  • 8.4

    Excellent
    Location

    "Very good staff, good location, close to the city, close to tourist attractions, good room, good bathroom, swimming pool has very beautiful view."

    Vachirapong

    |

    1 October 2020

  • 8.4

    Excellent
    Staff 

    "Staff is very helpful."

    Sivakorn

    |

    15 August 2020

Overall rating:

6.7

Good
849 reviews
Cleanliness
6.5
Facilities
6.5
Location
6.8
Read all reviews >
More about The Piano Resort Khao Yai (SHA Extra Plus)

More about The Piano Resort Khao Yai (SHA Extra Plus)

The Piano Resort Khao Yai (SHA Extra Plus)

Make everyday special with all that Khao Yai has to offer with a stay at The Piano Resort Khao Yai (SHA Extra Plus).
Enjoy all that The Piano Resort Khao Yai (SHA Extra Plus) has to offer! Free internet access provided within the resort keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and safety deposit boxes.
Feel like doing nothing? Available services like room service let you get the most out of your time at The Piano Resort Khao Yai (SHA Extra Plus). For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at The Piano Resort Khao Yai (SHA Extra Plus) provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. Some rooms at The Piano Resort Khao Yai (SHA Extra Plus) are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Piano Resort Khao Yai (SHA Extra Plus). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at The Piano Resort Khao Yai (SHA Extra Plus). A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the resort's pool.


Around the property

Be sure to visit some of the city's popular sights during your stay in Khao Yai. Clean your clubs, put on your glove, and play a round or two at Khao Yai Golf Club, a golf course located 5.1 km away.


Reasons to stay here

Find rooms here that are cheaper than 88% of all other options in the city.
Compared to the city's accommodation options, this resort scored higher than 83% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 82% of other accommodations in Khao Yai.

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Amenities and facilities

Good
Facilities

6.5

Most talked about facilities

Breakfast

17 mentions

Housekeeping

7 mentions

Swimming Pool

5 mentions

View

2 mentions

Languages spoken
  • English
  • Thai
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Refrigerator
  • Shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
Restaurants on site
The Piano Bar
  • Cuisine: Asian
  • Menu: Buffet

Location

999 Thanarath Road,, Khao Yai National Park, Khao Yai, Thailand, 30130
Good
Location

6.8

Airports
  • Nakhonratchasima Airport (NAK)
    108.8 km
  • Don Mueang International Airport (DMK)
    112.2 km 2.1 hour drive
Public transportation
  • Bandai Ma
    8.5 km
  • Pang Asok
    9.9 km
Hospital or clinic
  • Pakchong Nana Hospital
    9.9 km
Shopping
  • Premium Outlet Khao Yai
    7.4 km

What's nearby

Popular landmarks
  • Khao Yai Golf Club
    5.1 km
  • Pete Maze
    6.9 km
  • Premium Outlet Khao Yai
    7.4 km
  • Khao Yai Art Museum
    8.4 km
  • Heo Suwat Waterfall
    15.3 km
  • Khao Yai Floating Market
    24.1 km
  • Lamtakhong Dam
    36.2 km
Nearby landmarks
  • Khao Yai Panorama Farm
    3.6 km
  • Tham Trai Rat Temple
    4.8 km
  • Stefen international school
    5.1 km
  • Khao Yai Golf Club
    5.1 km
  • The Prasenchit Mansion, Villa Musée
    5.6 km
  • Lilawalai Resort car park
    5.7 km
  • Provence Khao Yai
    6.0 km
  • Spar Supermarket
    6.3 km
  • Scenical World
    6.6 km
  • Primo Piazza Khao Yai
    6.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until22:00
  • Check-out until12:00
  • Reception open until22:00
Getting around
  • Airport transfer fee3000 THB
  • Distance from city center11 km
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)300 THB
The property
  • License Id / Local Tax ID/ Entity Name0135553013312
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 69
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2021

Reviews of The Piano Resort Khao Yai (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
Cleanliness6.5
Facilities6.5
Location6.8
Room comfort and quality6.6
Service7.3
Value for money6.5
High score for Khao Yai
Rating
9+ Exceptional (39)
8-9 Excellent (53)
7-8 Very Good (113)
6-7 Good (84)
<6 Below Expectation (214)
Time of the year
Mar - May (78)
Jun - Aug (105)
Sep - Nov (111)
Dec - Feb (209)

Show reviews that mention 

Showing 503 verified guest comments
12345
9.2
Exceptional
Udomsak from Thailand
Couple
Deluxe View Room
Stayed 1 night in December 2022

Everything is good!”

Worth the money!

Reviewed December 24, 2022

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8.4
Excellent
Sivakorn from Thailand
Couple
Deluxe Single
Stayed 1 night in August 2020

Overall it is ok!”

Staff is very helpful. but the room should be maintained about accessories in bathroom. The room has good cleanliness. i feel worth for spend money.

Reviewed August 15, 2020

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8.4
Excellent
Vachirapong from Thailand
Group
Deluxe Single
Stayed 1 night in September 2020

Nice staff, great location. ”

Very good staff, good location, close to the city, close to tourist attractions, good room, good bathroom, swimming pool has very beautiful view.

Reviewed October 01, 2020

See room deals

6.8
Good
Shwe from Thailand
Family with young children
Superior Twin Room
Stayed 1 night in July 2022

value for money”

We stayed there one day. Spacious room, clean but need maintenance.

Reviewed August 03, 2022

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2.4
Sasi from Switzerland
Couple
Deluxe Garden Room
Stayed 1 night in January 2023

Dark and not see entrance ”

Rough road to go ..and very far ..noisy most groups meeting..staff tell wrong direction to drive and maybe sleepy..no understand

Reviewed January 09, 2023

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2.8
Paul from Thailand
Family with young children
Deluxe Garden Room
Stayed 1 night in May 2022

Food wise”

Not much variety of breakfast, but it unexceptable for not providing milk when you serve coffee????

Reviewed May 16, 2022

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8.0
Excellent
TONG
Couple
Stayed 2 nights in June 2012

Silent environment, happy staff”

Overall the hotel is nice, with beautiful view & silent feeling, the hotel staff is detail-minded and already ready to serve the guest. Especially the driver responsible for transportation (golf car) between reception to your apartment block, he's always pick you up while you are walking towards the room to save your time & energy

i went to khao yai with my husband & parents by self-driving, all 4 of us are satisfied with this hotel. the first thing is budgeted price and secondly is the unexpected good environment. however, need to ask clearly about the direction to the hotel as it is located deep down from the entrance of a small street, and the direction from the main road is not clear & sufficient. we finally need to call hotel before i could find the direction indicator. finally, our bathroom didn't have hot water in the first night, and the water comes slowly; but the staff fixed it immediately after we told them in the morning. as a conclusion, it is a good choice for you to stay while you travel in khao yai.

Reviewed July 08, 2012

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9.0
Exceptional
Steve from United States
Family with young children
Stayed 2 nights in October 2014

A good deal for our baht.”

1. The manager Mr. "B" went out of his way to make us feel welcome, thank you Mr. B! 2. The room was spotless and beds very comfortable. 3. The hotel staff

Our stay was great! I hope that the owners will read my comments and thank their staff for the great jobs that all their staff did to make our stay very enjoyable. The next time we are in this part of Thailand, we will stay at the Piano Resort. I give the Piano Resort a 9+. Sincerely, Steve E.

Reviewed October 22, 2014

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6.0
Ping from United Kingdom
Family with young children
Stayed 1 night in January 2016

Looked like a wonder but there's no wonder!”

A quite tranquil resort with natural breeze and a very helpful security guard.

After a new year breakaway in Bangkok, we took an overnight layover in Khao Yai on our way back to Khon Kaen. We firstly took a in site check before place booking. We found the resort was a peaceful & restful cutie resort for us to stay especially there got 2 queen beds in the twin room. The walkin tariff of the superior or deluxe room was 1800 baht incl 2 BAG but it will cost an extra 300 p.p. for my little 3 & 7 to kids, perhaps it seems overpriced of a 3 star hotel. So we're booking through Agoda instead, price just 1275++ (equivalent to 1506 baht net) with No breakfast, be frank we wouldn't think the abf would be a great treat therefore we just take a sleep overnight would be fine. After booking via Agoda we were back to the hotel around 9 pm. Then there was no staff or attendance whilst arrival, just left behind a decent and friendly security guard stay behind. He told us that all staff were gone after days of new year holiday. We found there were only a few cars still parking in the lot, assuming that just a few room guests were lodging there. We were arranged to a smaller size somewhat superior twin room although the hotel staff been told both 2 types of room are in the same price earlier. The room was quite ok with merely 27 sq.m. plus a little balcony which can see just a tree in front of us...lol no scenery. The tv monitor was small with limited tv channels as well as there was No WiFi reception within the room and the balcony. The washroom was quite smelly (stink) & drainage was poor plus quite low water pressure. The shower head was torn and greasy also lack of amenities. Even the bath gel dispenser was emptied. Fortunately it still provided some hit water for shower. Due to we were tired at night so everyone went to bed as earliest as possible (actually nothing interesting there at night). On the next day morning we were walked around the resort for some picturing.as there got a pool and some nice decors in the hotel. Probably explore again next.

Reviewed January 05, 2016

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6.8
Good
Nurul from Malaysia
Couple
Deluxe View Room
Stayed 2 nights in December 2017

Local get away ”

If you wanna know where thais go to stay in khao yai, it will be this place. The staffs are very helpful and thats very important for me. Clean room though It is very outdated but for the price you pay, this is a good. The only cons I have is that the location of this place. It is located deep inside, and if you are to get back to your hotel, mind you, it can get creepy because there is no street lights to get to it, its dark. There are 3 ways, two ways drive next to "forest", the second drive next "mini shrines (ghost houses)", and finally the other way on nice road, though it is not next to forest, and through open-field, no street light. Havig said that, it is a very quiet place, it has lake and the air is fresh. The breakfast is very decent, not much option. Anyway, I did enjoy the place, it serves its purpose. It's comfortable and we sleep well at night. Dont mind coming back for another get away. We stayed for 2 nights. My advice try to get to the place before its dark .

Reviewed April 04, 2018

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5.7
Yongzhen from Singapore
Couple
Stayed 3 nights in April 2012

Nice theme and Scenery, but OK Room”

Great for Music Lovers, and people who love to be secluded

What we really like about the resort is that it has a great theme for music lover, nice mountain view that feels really nice. The room are ok. The water heater isn't working very well, it's either cold water, or full on heated. We changed room on the second day due to the air-con leaking, and we still had the water heater problem. Location wise: The Piano Resort is not exactly on the main road of Khao Yai, and as such, it would be preferable if you managed to have your own transport, and in my case, rental. I'm just glad I rented a car there. There isn't much amenities around there, and only a few staffs could understand English. This could be a bit of problem too. Overall, I think it's just an average resort..

Reviewed May 06, 2012

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5.6
Stephen from Thailand
Couple
Deluxe View Room
Stayed 1 night in May 2018

Has potential”

The grounds and surrounding area are beautiful, and it is a short distance to the entrance to Khao Yai National Park, waterfalls outside of the park and a lot of great restaurants. However, the rooms are very old and run down and the breakfast was outright awful. Staff was very helpful and nice though.

Reviewed May 07, 2018

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7.0
Very good
Sawate from Thailand
Family with teens
Stayed 1 night in October 2012

Nice and good weather surrounding area”

Nice, quiet, and good weather

Nice, quiet, and good weather. Near Khao Yai national park

Reviewed September 30, 2013

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7.0
Very good
Andrea from United Kingdom
Family with young children
Stayed 1 night in October 2014

Has potential but needs work”

The view, the pool and the swing

The Piano was an ok hotel but the saddest thing about it is that it has such potential but falls short. The menu was uninspiring, breakfast was disappointing. It could be amazing but it needs a designer to go in there and re- decorate the whole place. It's full of ugly cutesy nik naks. The outdoor furniture is rotting away. It's a shame. the pool is nice and the views are lovely. There is a big swing on one of the trees that my son and his friend loved to play on. The layout of the rooms were ok but felt cold and hard instead of soft and warm.

Reviewed October 18, 2014

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7.0
Very good
Pascal from Germany
Couple
Stayed 1 night in August 2012

Clean and spacious rooms with nice mountain view”

Natural surrounding, nice pool, spacious rooms

Stayed at this hotel over the long weekend and naturally, it was pretty full, but you couldn't feel it as the hotel is layed out over a large landscape. The villas are actually twin villas and the rooms are very spacious, clean and bright. The bed is very comfortable and AC worked well. Also hot water was no issue unlike mentioned by other reviewers. The choice of TV channels is limited to 8 channels, which is rather sad considering that a flat screen TV is provided in each room. On the other hand one doesn't go to this area of Thailand to stay in the room all day long, so it wasn't a big issue. The breakfast on the other hand was an absolute disaster. Probably the worst breakfast I have ever had - no kidding. Considering the cost of a night at this hotel with this breakfast is unacceptable and needs some serious attention by the F&B manager. The hotel provides a really nice pool with fantastic mountain view. They also have 5 Karaoke villas for those that want to sing the night away.

Reviewed August 08, 2012

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8.0
Excellent
Deenij from Thailand
Couple
Stayed 2 nights in February 2014

Huge room, clean, good for family/couples”

Huge room, clean, good for family/couples

The hotel staff were very friendly. The room was a little far from the car park but the hotel provided a buggy services 24/7 to help get you to/from your room. Breakfast was just okay but what was fantastic was the room as it was huge and clean. Very good for family/couples

Reviewed September 28, 2014

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9.3
Exceptional
Wesley from United States
Family with young children
Stayed 2 nights in June 2015

Very nice stay”

The pool, the location, the staff

This is a very nice getaway resort the only bad thing is the lake which is the center of the facilitys ambience has gone dry due to the drought.

Reviewed July 07, 2015

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4.3
richard from United Kingdom
Couple
Stayed 1 night in December 2015

Overrated ”

Bed, not so far to the park, pool

In Thailand you usually get value for money but I didn't think Piano resort was that. When in a beautiful area like Khoa Yai you would expect some sort of view but our place overlooked a road and workers sheds. Khoa Yai area can be cool in the mornings in winter but we had no hot water in the shower. I thought the price included the breakfast but on arrival found out it did not and the breakfast would cost 300 bht each. I thought place looked a little rundown particularly the gardens and surroundings. Expected more for the price.

Reviewed December 07, 2015

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4.3
Matthias from Austria
Group
Stayed 2 nights in February 2014

Run down place - what a pity”

Location, Pool, View of surroundings

This hotel is location in nice surroundings close to the national park. The name and desired correlation to music and art is very misleading as the hotel itself, apart from playing some classical tunes and a roof and pool floor being painted in colours of a piano keyboard, offers nothing cultural or anything else related to music. Great branding but that's where the greatness ended. Unfortunately the hotel owner seems to pocket all the money and hasn't invested much into the upkeep of the property. Having travelled extensively in different quality hotels in Thailand this property is below par and they should be listed as a max 2* resort costing around THB 1000. I only read other comments of the hotel after my return as I was so disappointed, and see many guests before commented on similar issues such as no hot water, rust, extremely cheap amenities, torn towels, etc. This all comes from inferior maintenance work, so again I blame the hotel owner for not giving sufficient cash to the management to keep the property in a good condition. The staff at the hotel are reasonably friendly unfortunately needing to deal with disappointed customers and I guess many other having the same problems reoccurring. Often leading to making up really bad excuses where I as a guest feel fooled and not being taken seriously. On the positive, the pool is nice and 25m so as a group of Triathletes we had a good swim practise. Food at breakfast is ok if you are used to Thai standards. You'll have one choice of tea (black), one choice of coffee (black filter), vegetables, low quality ham and sausage, at the same time the fruit and vegetables were very good. Room itself was decently sized. All in all the property has some potential if owner invests some money to provide hot water and buys a few towels, gets rid of the rust and cleans the loungers at the pool.

Reviewed February 14, 2014

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5.3
christopher from United Kingdom
Couple
Stayed 1 night in December 2012

Very average. A little dissapointing”

Nice suroundings

Overall I would say this hotel is below average, and a little dissapointing given the relatively high price. We stayed there on a holiday weekend, and actually was one of the few hotels or resorts availabe those days and reasonably close to the national park. Perhaps there is a reason this was the last one to fill up. The rooms were OK, basic and quite a long trek from the main part of the hotel and restaurant. Breakfast was pretty standard too. We had to wait until past 4:00 PM before we could check in, and I think only managed that because we kelp checking with the staff, who seemed to have abandoned us in the lobby. So overall this would not be my first choice next time, although I could not point to any fundamental defects.

Reviewed February 03, 2013

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