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Exterior view, The Reed Hotel in Ninh Bình
Deluxe Twin - Room plan, The Reed Hotel in Ninh Bình
Exterior view, The Reed Hotel in Ninh Bình
Lobby, The Reed Hotel in Ninh Bình
Interior view, The Reed Hotel in Ninh Bình
Interior view, The Reed Hotel in Ninh Bình
Swimming pool, The Reed Hotel in Ninh Bình

Removed from saved list

8.7

Excellent

797 reviews

797 reviews

Housekeeping34
Breakfast11
View5
See map
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Doveco Mart 540 m
Vinmart 1.1 km
Ninh Binh Stadium 1.2 km
Nha Khoa Thuy Tien 1.6 km
River Viewpoint 1.6 km
Rong Market Ninh Binh 1.7 km
Non Nuoc Mountain 1.7 km
Ruou-Sua-Banh Keo Ngoai 1.8 km
Canh Dieu Mountain 2.0 km
Cục Hậu Cần Quân Khu 3 - Bệnh Viện 5 2.0 km

The Reed Hotel

Dinh Dien street - Dong Thanh ward, Ninh Bình, Ninh Bình, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ninh Bình part of Ninh Bình, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Ninh Bình every 11 minutes on Agoda.com
Value for money9.0
Distance to city center2.9 km
Location rating8.1
Nearest airportTho Xuan Airport (THD)
Distance to airport66.5 km

Rooms available at The Reed Hotel

Exceptional
Room comfort & quality

10

Twin Premium Room With Balcony
...
  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Premium King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Premium Balcony
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 33 m²/355 ft²
  • River view
  • 2 single beds
Enter dates to see prices
King Room with Garden View
...
  • Room size: 36 m²/388 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Standard Twin Room with Garden View
...
  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium Room with Balcony
...
  • Room size: 36 m²/388 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
Other
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices

Frequently asked questions

Does The Reed Hotel have bars on-site?

Indulge in your favorite cold drinks at The Reed Hotel with the property's readily available bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and maximize your nighttime fun at nightclub.

Does The Reed Hotel offer shuttle service for getting around?

For your ease of travel around the city, The Reed Hotel offers None right at your doorstep making it simple for you to get to places smoothly.

What sort of non-water sports and outdoor activities are readily available at The Reed Hotel?

The Reed Hotel features non-water sport and outdoor activities such as bicycle rental for you to take joy in.

What actions does The Reed Hotel take in terms of hygiene, safety, and cleanliness?

The Reed Hotel meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with staff trained in safety protocol, free face masks, temperature check for guests and staff, and first aid kit for increased safety precautions and hygiene protocols.

What are the property's policies for children's bedding at The Reed Hotel?

The Reed Hotel's policy concerning children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was The Reed Hotel built?

The Reed Hotel was built in 2015.

How long do guests normally stay at The Reed Hotel?

Verified past guests that have stayed at The Reed Hotel had an average nightly stay of 2 nights at this property.

What is the verified guest review consensus about The Reed Hotel's beds?

60.0% of our verified guest assessments have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for The Reed Hotel down in the review section.

What is the verified guest review consensus about The Reed Hotel's spa?

60.0% of our verified customer evaluations have given a positive review and comments about this property's spa. You can look up on more detailed customer reviews, and comments for The Reed Hotel down in the review section.

What is the typical rating that verified Solo travelers' have given to The Reed Hotel?

Verified solo travelers that have stayed at this property have given The Reed Hotel an average rating of 8.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about The Reed Hotel?

Past local travelers that have stayed at this property have given The Reed Hotel an average rating of 8.8. You can look up on more specific customer ratings, and comments for this property down in the review section.

See map

Explore the neighborhood

What people love about The Reed Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Stayed here for one day, rooms are clean, breakfast had many options, infinity pool, fitness and spa was present, tea and coffee was complimentary."

    Surbhi

    |

    2 May 2023

  • 10

    Exceptional
    Cleanliness

    "The hotel room is kept clean daily and all the essentials such as the toiletries are provided."

    Jaclyn

    |

    4 November 2022

  • 8

    Very good
    Location

    "Good location"

    Nguyen

    |

    30 December 2020

Property ranking|Compared to 490 Ninh Bình properties
See all rankings
Room comfort score
10/10
Room size
36 sqm.
Cleanliness score
9.2/10
Value for money score
9/10
Better than
99
%
of Ninh Bình properties
Bigger than
91
%
of Ninh Bình properties
Better than
85
%
of Ninh Bình properties
Better than
82
%
of Ninh Bình properties
Overall rating:

8.7

Excellent
797 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.1
Read all reviews >
What travelers say they love:
Staff friendly, Clean and big room, good Breakfast
Napaporn from Thailand
Business traveler
More about The Reed Hotel

More about The Reed Hotel

The Reed Hotel

At The Reed Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Ninh Bình even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at The Reed Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at The Reed Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at The Reed Hotel even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Reed Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities and shared kitchen.
Apart from amenities and services, The Reed Hotel goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the hot tub and salon. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Reasons to stay here

Facilities at this hotel are rated higher than 86% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 98% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Housekeeping

19 mentions

Breakfast

14 mentions

Swimming Pool

5 mentions

Taxi

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Hot tub
  • Light therapy
  • Massage
  • Nightclub
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Baby safety gates
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Electric kettle
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Continental
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Bong Lau Restaurant
  • Cuisine: Asian, Chinese, Vietnamese
  • Menu: Buffet
Aria Cafe
  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet

Location

Dinh Dien street - Dong Thanh ward, Ninh Bình, Ninh Bình, Vietnam
Excellent
Location

8.1

Airports
  • Tho Xuan Airport (THD)
    66.5 km
  • Cat Bi International Airport (HPH)
    99.9 km
Public transportation
  • Ninh Binh Train Station
    3.0 km
Hospital or clinic
  • Nha Khoa Thuy Tien
    1.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As per the law, a foreigner cannot share a room with a citizen of Vietnam without a certificate of marriage. If a certificate of marriage is not provided, the property may reject the booking or request that a second room be booked.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1500000 VND
  • Distance from city center2.9 km
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)225000 VND
The property
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants4
  • Number of rooms 150
  • Room voltage220
  • Year property opened2015
Parking
  • Daily parking fee0 USD

Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of The Reed Hotel from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.9
Location8.1
Room comfort and quality10.0
Service8.8
Value for money9.0
High score for Ninh Bình
Rating
9+ Exceptional (171)
8-9 Excellent (54)
7-8 Very Good (44)
6-7 Good (17)
<6 Below Expectation (16)
Time of the year
Mar - May (79)
Jun - Aug (60)
Sep - Nov (66)
Dec - Feb (97)

Show reviews that mention 

Showing 302 verified guest comments
12345
10.0
Exceptional
Jia from Singapore
Couple
Deluxe King
Stayed 1 night in December 2022

Great value for a great hotel!”

The hotel was well-equipped with a bathtub, and a television that is HD to watch the World Cup matches during my stay in Ninh Binh. The rooms are well-insulated too, and my partner and I did not feel the chills during our stay in the Reed Hotel. It is a ~20min Grab/taxi ride away from both Trang An and Tam Coc. My partner and I could conveniently travel to both areas to look around. Staff were competent with their English language and we could communicate our needs effectively with them. They were very helpful and friendly in helping us secure a taxi ride when we were leaving Ninh Binh. Overall, it was a pleasant stay with the Reed Hotel and I would highly recommend it to other travellers.

Reviewed December 16, 2022

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10.0
Exceptional
Jaclyn from Philippines
Business traveler
Twin Premium Room With Balcony
Stayed 5 nights in October 2022

The best in Ninh Binh Province”

The hotel room is kept clean daily and all the essentials such as the toiletries are provided. What I liked the most about this hotel is that it is safe and the hotel staff are really friendly. Plus, all the food items and drinks in the Aria Cafe are affordable and very delicious.

Reviewed November 04, 2022

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10.0
Exceptional
Fiona from Singapore
Couple
Deluxe King
Stayed 6 nights in March 2020

Excellent Stay”

We enjoyed our stay with The Reed and all their staffs are very friendly and nice especially Thinh (from the sales department). We also booked the hotel tours and we think that the tours are good.. the tour guide Minh is also very friendly and helped us with most of the translation. The room at The Reed was big and spacious and very clean. The Medical Spa in the hotel was excellent as well. We only regret that we didn't have the time to go for their cafe and restaurant food. There's no complaint for this stay as it was an excellent stay. If we do have the chance to go back, we will go back to stay with The Reed again!

Reviewed March 12, 2020

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9.6
Exceptional
Ngọc from Vietnam
Family with young children
Deluxe King
Stayed 2 nights in December 2020

Valued for money”

After a long time considering about the stay, i decided to choose The reed. At first the hotel seemed nice but no customers (we travelled on thursday and due to Covid maybe). We were quite afraid of the quality, but we didnt get disappointed at all, and we are so glad that we stayed here, the staff seemed nice, they adviced us we to go as having an infant, the rooms were clean. (But one of our room had kind of weird smell, like someone threw up on carpet or something) but it was okay. Facilities were okay. And the best thing about this hotel was its cafe & restaurant. The menu was great, food was great, price was soooo great. We spent almost 2 days having meals there. No need to go anywhere (just one thing i dont know why they allow people to smoke indoor as many childrens were in there too, we look forward next time it will get better), the hotel location is great, nearby many places to visit. At first it felt like isolated. But i found out it located in new urban area which belonged to the government so safety is best.. well 9 out of 10 :)

Reviewed December 15, 2020

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Dear Ms. Ngoc, My Team joins me in thanking you for choosing The Reed Hotel for your recent holiday. We are happy to note that you appreciated our facilities and Services. We endeavor to ensure each Guest has a Comfortable and memorable stay with us. You have appreciated the small details that we provide our valued guests to have a safe and comfortable stay with us. We look forward to being at your service in the near future again. Regards, Customer Service Team

Responded January 07, 2022
The Reed Hotel
10.0
Exceptional
SUN from Vietnam
Solo traveler
Deluxe Twin
Stayed 2 nights in January 2021

spacious and nice room”

spacious and nice room but in the morning breakfast too many people come there is no order at restaurant and not organised to arrange breakfast.

Reviewed January 09, 2021

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Dear Sun, Thank for your comments about your recent stay at The Reed Hotel. At the outset kindly accept our sincere apologies for inconvenience caused to you because of the breakfast. Your comments are noted and will act accordingly in the future. Looking forward to welcoming you back and of course without any inconvenience Best regards, Customer Service Team,

Responded October 29, 2021
The Reed Hotel
10.0
Exceptional
Tam from Vietnam
Group
Deluxe Twin
Stayed 1 night in July 2022

tuyet voi”

an sang ngon, cho o sach dep

Reviewed December 15, 2022

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9.6
Exceptional
Liza from Philippines
Business traveler
Twin Premium Room With Balcony
Stayed 5 nights in October 2022

Exceptional”

Great hotel at the NinhBinh province. Great value for money. Staff speaks english and very helpful. Good amenities.

Reviewed October 29, 2022

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10.0
Exceptional
HENRY from Vietnam
Business traveler
Deluxe Twin
Stayed 1 night in December 2022

Exceptional”

clean and cosy

Reviewed December 13, 2022

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9.2
Exceptional
Alexis from France
Business traveler
King Premium Balcony
Stayed 7 nights in August 2020

Very good and clean facilities, very nice staff ”

I've spent several days in Reed hotel to work on a business proposal (sleeping at the hotel, working at the Aria Café, the coffeehouse of the hotel). The facilites are really nice and clean, and the staff very professional. Breakfast is good too. Only concern: the smell of cigarette is really impregnating everything, from the coffee-house to the hotel corridors, and I think the management should put an end to this "smoking allowed everywhere" approach.

Reviewed August 31, 2020

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Dear Mr. Alexis, Thank you for always choosing The Reed as your accommodation in Ninh Binh. We are glad to learn that you are satisfied with our facilities and services during your multiple stays with us. Be rest assured that your review has been shared with related departments and it means a lot to us in our daily progress which is to strive for improvement to bring better service to all of our guests. Regarding the smell of cigarette, thank you for your recommendation and we are currently working on separating smoking and non-smoking space across hotel outlets. Hopefully, by the time of your next stays, you will have a better experience regarding this matter. We hope that The Reed Hotel will always be your choice as your home in Ninh Binh! We look forward to welcome you back soon. Best regards, Anh Le Guest Experience Team.

Responded October 29, 2021
The Reed Hotel
9.6
Exceptional
Trung from Vietnam
Couple
Deluxe King
Stayed 2 nights in October 2022

Good place to stay”

Unexpected journey led me to The Reed. Highly recommended

Reviewed November 11, 2022

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9.2
Exceptional
To from Vietnam
Solo traveler
Deluxe King
Stayed 1 night in April 2022

Best option in Ninh Binh”

The Best with large room and modern facilities. Staffs need to be more friendly specilally the one in Breakfast buffet.

Reviewed April 24, 2022

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10.0
Exceptional
VU from Vietnam
Family with teens
Deluxe King
Stayed 1 night in January 2021

Exceptional”

Very Clean, staffs are friendly

Reviewed January 25, 2021

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Dear Mr Vu, Thank you for your comments about The Reed Hotel. We truly appreciate your comments and hope to be at your service in the near future. Best regards, Customer Service Team,

Responded October 29, 2021
The Reed Hotel
10.0
Exceptional
Chi from Vietnam
Couple
Deluxe Twin
Stayed 1 night in March 2020

Good hotel”

Need frequent communication

Reviewed March 15, 2020

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10.0
Exceptional
Nguyễn from Vietnam
Couple
Deluxe King
Stayed 3 nights in March 2020

Exceptional”

Excellent hôtel

Reviewed March 13, 2020

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9.2
Exceptional
CHRISTOPHER from Philippines
Solo traveler
Deluxe King
Stayed 4 nights in March 2020

Roomy”

The rooms are big and spacious. Very good to stay. Location you need cars to get in there.

Reviewed March 06, 2020

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8.8
Excellent
Anouk from Hong Kong SAR, China
Business traveler
Deluxe King
Stayed 1 night in January 2021

Good hotel for work, but would recommend another area for holiday”

The hotel is nice, service is good, but in my point of view mainly for work. For holiday I would go to another hotel, closer to the beautiful scenery!

Reviewed January 19, 2021

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Dear Anouk, Thank you for your kind and warm comments about The Reed Hotel. We are very happy to note that you enjoyed the Hotel’s infrastructure, Facilities and Services. It is always encouraging for the Team to get such comments from discerning guest like you. We look forward being at your service again in the near future. Best regards, Customer Service Team,

Responded October 29, 2021
The Reed Hotel
8.4
Excellent
Kanchana from Vietnam
Solo traveler
Room Assigned on Arrival
Stayed 1 night in December 2021

Transit type of traveller, needed a place to rest.”

Been here before, new and clean room, good mannered staff.

Reviewed December 29, 2021

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Dear Mr. Kanchana, Thank you for your kind and warm comments about The Reed Hotel. We are very happy to note that you enjoyed the Hotel’s infrastructure, Facilities, and Services. It is always encouraging for the Team to get such comments from discerning travelers like you. We look forward to being at your service again shortly. Regards, Customer Service Team,

Responded January 07, 2022
The Reed Hotel
8.4
Excellent
anh from Vietnam
Group
Deluxe Twin
Stayed 1 night in September 2020

Supporting on repairing process”

Hotel have lacked of instruction and supporting instruments for clients in repairing progress, lead to inconvenience when access lobby.

Reviewed September 28, 2020

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Dear Mr. Anh, Thank you for choosing The Reed Hotel as your accommodation in Ninh Binh and we appreciate your effort reviewing us on Agoda. We are glad to learn that your overall experience during your stay with us has been positive. Be rest assured that your recommendation regarding instruction and supporting instruments has been passed to our Security Department for improvement. We look forward to welcome you back to the hotel in the future! Best regards, Anh Le (Mr.) Guest Experience Team.

Responded December 25, 2020
The Reed Hotel
8.0
Excellent
Nguyễn from Vietnam
Family with young children
Stayed 1 night in July 2020

Very good”

The location was near to Trang An Ecotourism Complex, but quite far from the other tourist attractions. But it is quite convenient to transport to tourist attractions. The staff was nice and helpful. The room was tidy and had a wide view. However, the wall was not as soundproof as I expected. The room next door was quite loud at midnight, and we would hear all noise.

Reviewed July 27, 2020

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8.4
Excellent
Pham from Vietnam
Group
Deluxe King
Stayed 1 night in October 2019

Good ”

Good, staffs should more awake, like smile and do quickly :)))

Reviewed January 10, 2020

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