Swimming pool [outdoor], Urban Hotel in Madrid
Junior Suite - Bed, Urban Hotel in Madrid
Facilities, Urban Hotel in Madrid
Bar/lounge, Urban Hotel in Madrid
Balcony/terrace, Urban Hotel in Madrid
Swimming pool, Urban Hotel in Madrid
Balcony/terrace, Urban Hotel in Madrid

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3,464 reviews

3,464 reviews

Location 9.4
Service 9.2
Cleanliness 9.1
Room comfort and quality 8.8
Facilities 8.7
Value for money 8.4
See map


Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Carrera de San Jeronimo
80 m
La Venencia
100 m
La Boca del Lobo
120 m
Casa de Allende
130 m
Popular landmarks
Thyssen-Bornemisza Museum
340 m
Prado Museum
500 m
Gran Vía
620 m
Plaza Mayor
750 m
Mercado de San Miguel
890 m
Closest landmarks
Centro de Salud Las Cortes
30 m
Room Club
80 m
110 m
Farmacia - Calle Los Madrazo 1
120 m
Embassy of Mexico
120 m

Urban Hotel

Carrera de San Jeronimo, 34, City Center, Madrid, Spain - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Royal Palace of Madrid. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.


Hygiene Plus

Sparkling clean

Located in heart of Madrid

Front desk [24-hour]

Excellent room comfort & quality


Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Madrid every 1 minutes on Agoda.com
Value for money8.4
Distance to city center1.0 km
Location rating9.4
Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
Distance to airport14.3 km

Rooms available at Urban Hotel

Room comfort & quality


  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Junior Suite
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Superior Room
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
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Duplex Suite
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Junior Duplex Suite
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Suite Single Use
    Enter dates to see prices
    DOUBLE SINGLE USE Double Superior Single use
      Enter dates to see prices
      Business Suite
      • Room size: 40 m²/431 ft²
      • 2 single beds or 1 double b...
      Enter dates to see prices
      Loft Business
      • Room size: 32 m²/344 ft²
      • 1 queen bed
      Enter dates to see prices

      Frequently asked questions

      Does Urban Hotel have bars on the premises?

      Experience your getaway the best way yet with Urban Hotel's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.

      Does Urban Hotel provide shuttle service for getting around?

      For your convenience when traveling around the city, Urban Hotel offers None right at your doorstep making it easy for you to get to places quickly.

      Does Urban Hotel have a fitness center?

      Urban Hotel features free fitness center that is suitably situated at the tip of your finger, making it possible for you to get your daily workout in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

      Is car parking available at Urban Hotel?

      Urban Hotel features car park charges applied for all visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      What public parks are close by Urban Hotel?

      While staying at Urban Hotel, cherish your early morning or evening stroll at nearby park which include 00 Calle Doctor Fourquet Campana, Jardines del Arquitecto Ribera, and Microjardín Huerta del Bayo.

      Is Urban Hotel pet-friendly?

      Urban Hotel permits pets onto this property including dogs which comes with additional fee applied. Moreover, pet bowls are available at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

      When was Urban Hotel built?

      Urban Hotel was built in 2006.

      How long do visitors usually stay at Urban Hotel?

      Verified past guests that have stayed at Urban Hotel had an average nightly stay of 3 nights at this property.

      What is the verified guest review consensus about Urban Hotel's swimming pool?

      63.0% of our past visitor feedback have given a positive review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Urban Hotel down in the review section.

      What is the average rating that past Group travelers have given to Urban Hotel?

      Verified group travelers that have stayed at this property have given Urban Hotel an average rating of 9.0. You can find more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

      What restaurants are nearby Urban Hotel?

      Urban Hotel’s local community is City Center which features well-known restaurants such as Casa Toni.

      What is the closest airport to Urban Hotel?

      The nearest airport to Urban Hotel is Adolfo Suárez Madrid-Barajas Airport, 14.0 km away.

      What people love about Urban Hotel

      • 10


        "Very clean!"



        22 June 2023

      • 8.8


        "Good breakfast, comfortable clean rooms."



        10 September 2022

      • 10


        "Great location."



        16 September 2023

      Property ranking|Compared to 4,250 Madrid properties
      Room comfort score
      Location score
      Service score
      Cleanliness score
      Better than
      of Madrid properties
      Better than
      of Madrid properties
      Better than
      of Madrid properties
      Better than
      of Madrid properties
      More about Urban Hotel

      More about Urban Hotel

      Urban Hotel

      Get the most from an urban escape in Madrid when you book a room at Urban Hotel. Located right in the city center, Urban Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Madrid that most travelers never see, with a stay at Urban Hotel -- located only 1.3 km from Royal Palace of Madrid.
      At Urban Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Madrid.
      Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Urban Hotel thanks to the hotel's laundry service keeping your clothes clean.
      Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
      All rooms at Urban Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
      It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.

      Dining and things to do

      Every day at Urban Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
      Apart from amenities and services, Urban Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the solarium, located right at the hotel. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
      Check out the hotel's fitness facility to stay fit and firm on vacation.

      Around the property

      There are many attractions to discover within close proximity to Urban Hotel. An afternoon of browsing the works at Prado Museum located 490 m away can familiarize you with the local art scene. Get fanatical about the local sports team at Santiago Bernabéu Stadium located 4.1 km away, where you can also find team merchandise and memorabilia.

      Reasons to stay here

      Facilities at this hotel are rated higher than 98% of other accommodations in the city.
      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
      Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

      Show less

      Amenities and facilities



      Most talked about facilities

      Swimming Pool

      6 mentions


      5 mentions


      2 mentions


      1 mention

      Languages spoken
      • English
      • French
      • German
      • Italian
      • Portuguese
      • Spanish
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet [LAN]
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Pool with view
      • Solarium
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Ticket services
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Alternative meal arrangement
      • Bar
      • Breakfast [buffet]
      • Coffee shop
      • Poolside bar
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Heating in public area
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Babysitting service
      • CCTV in common areas
      • Check-in/out [express]
      • Dog-friendly
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • pet bowls
      • Pet-friendly [charges apply]
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      • Soundproof rooms
      Getting around
      • Airport transfer
      • Car park [charges apply]
      • Rental car
      • Shuttle service
      • Valet parking
      Available in all rooms
      • Air conditioning
      • Bathrobes
      • Bathtub
      • Blackout curtains
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • DVD/CD player
      • Free bottled water
      • Hair dryer
      • Heating
      • Individual air conditioning
      • In-room safe box
      • Ironing facilities
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Slippers
      • Soundproofing
      • Streaming service like Netflix
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]
      • Window

      Food and dining

      Breakfast options
      • Buffet
      Restaurants on site
      Restaurante Cebo
      • Cuisine: Local, Mediterranean, Spanish
      • Menu: Buffet


      Carrera de San Jeronimo, 34, City Center, Madrid, Spain


      • Adolfo Suárez Madrid-Barajas Airport (MAD)
        14.3 km
      • Valladolid Airport (VLL)
        172.7 km
      Public transportation
      • Sevilla Metro Station
        210 m
      • Antón Martín Metro Station
        470 m
      Hospital or clinic
      • Centro de Salud Las Cortes
        30 m
      • Gran Vía
        620 m
      Convenience store
      • Multitienda 24 horas 7X24 Convenience Store
        2.2 km
      Cash withdrawal
      • ATM
        60 m

      What's nearby

      Popular landmarks
      • Thyssen-Bornemisza Museum
        340 m
      • Prado Museum
        500 m
      • Gran Vía
        620 m
      • Plaza Mayor
        750 m
      • Mercado de San Miguel
        890 m
      • Museo Nac. Centro de Arte Reina Sofia
        1.0 km
      • Buen Retiro Park
        1.2 km
      • Royal Palace of Madrid
        1.3 km
      • Museo Sorolla
        2.1 km
      • Santiago Bernabéu Stadium
        4.2 km
      Nearby landmarks
      • Carrera de San Jeronimo
      • Centro de Salud Las Cortes
        30 m
      • Lomography
        80 m
      • Room Club
        80 m
      • La Venencia
        100 m
        110 m
      • Farmacia - Calle Los Madrazo 1
        120 m
      • Embassy of Mexico
        120 m
      • La Boca del Lobo
        120 m
      • Casa de Allende
        130 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 2-2 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 3 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      • All rooms at the property are No Smoking.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      • Check-in from15:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee99 EUR
      • Distance from city center1.0 km
      • Travel time to airport (minutes)30
      • Breakfast charge (unless included in room price)26 EUR
      • Daily Internet/Wi-Fi fee0 EUR
      The property
      • Number of bars/lounges2
      • Number of floors8
      • Number of restaurants1
      • Number of rooms 102
      • Room voltage220
      • Year property opened2006
      • Most recent renovation2009
      • Daily parking fee27 EUR

      Property announcements

      Mini-bar service including only soft drinks in every room is available at no additional charge.

      Reviews of Urban Hotel from real guests

      Provided by verified guests of Agoda
      Room comfort and quality8.8
      Value for money8.4
      High score for Madrid
      9+ Exceptional (88)
      8-9 Excellent (47)
      7-8 Very Good (25)
      6-7 Good (7)
      <6 Below Expectation (7)

      Show reviews that mention 

      Showing 174 verified guest comments
      John from United States
      Solo traveler
      Superior Room
      Stayed 4 nights in December 2022

      True 5 Star Grand Luxe”

      I loved every minute of my stay here. It's a luxe hotel while also being very comfortable and friendly. The furnishings, artwork, the staff, the location all 5 STAR. Made my trip to Madrid truly special. Thank you!

      Reviewed January 15, 2023
      KA from Hong Kong SAR, China
      Stayed 2 nights in December 2012

      Simply Excellent.”

      Great Location, Great Service, Great Hotel Quality

      i have stay urban hotel for two nights and i am surprised by their excellent service. first of all, it is very close to puerta del sol, plaza de espana, palacio real, catedral de ntra. sra. de la almudena....so many many tourist points which you can go by walk...secondly, their service are simply excellent! very helpful. i have lost my room key at first night outside the hotel..and i report to the reception and willing to pay the replacement cost...and it is free...'no charges and it is just a card...' wow....i am really happy for my stay with urban hotel. it is my first choice in madrid. i definitely will stay there for my ongoing trip in madrid.

      Reviewed December 27, 2012
      Hyung from United States
      Solo traveler
      Stayed 3 nights in December 2010

      Best location in all of Madrid!”

      Great modern design with clean beds and linens!
      Gym could be nicer with more and better equipment. Rooftop bar closes at 8pm.

      I really chose the best hotel for my staying in Madrid. The location is actually only two blocks away from the Prado and closer to the city center than both the Westin Palace and the Ritz. Since most anyone visiting will be going to the restaurants and bars closer towards the city, this location is much more convenient. The service at the front desk is great as is the doorman. Everyone speaks English as well. Would go back next time! It's cheaper as well!

      Reviewed December 16, 2010
      Lai from Hong Kong SAR, China
      Stayed 3 nights in September 2013

      Lives up to its name "Top 10 hotels in Madrid'”

      Luxurious, Modern, Good Location

      We were here to watch a Real Madrid soccer match. We checked in one day in advance to look around the city and collect the tickets. At first glance, the name Urban Hotel is a very ordinary name but later found out that it is one of the top 10 hotel in Madrid. We will stay at the hotel again the next time we come back.

      Reviewed October 26, 2013
      Alex from United States
      Stayed 4 nights in August 2011

      the place to stay to be centrally located”

      Concierge was superb! Great suggestions to top notch restaurants

      This was our first trip to Madrid and had a wonderful time due to the advice/suggestions/assistance given to us by the Urban Hotel's friendly staff. We loved the roof but there always seemed to not be enough seats to accomodate the guests. Also, being in Spain it would have been much nicer if they had "afforable" cava to purchase/drink while sitting on the roof after a long day's sight-seeing.

      Reviewed September 02, 2011
      This is a popular property. Don't miss out!

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