I book the hotel but could not stay”

I really don't know what should I do now, but I would like to express how disapoitment I was when I book this hotel. I booked hotel for my business trip, I came to hotel at about 10.30 pm and immediately call hotel. They answered that they don't have any room any more. I was supprised and asked how come it is. Their answers is very simple, no more room for you, all the room were booked and occupied. I Asked them to check if any mistake and tell them I will go to hotel and discuss, they agreed. I went there at about 11pm. They said that sorry, we did not check Agoda booking and now all the room were full. They asked me to return on morning and the managemnt will refund me. How can I return in the morning, I'm on the business trip and I stay only half day before i have to return to HN. I had to spend almost 2 hours, walking on the street, knocked all hotels on the street and finally found one cheap hotel after almost exausted. I travel a lot, but never think that I would be in that situation, I tried to call Agoda but I only reached the auto anwer stystem with helped me nothing. This is not about the money, it is about the professional and I wasted a lot of my time for nothing.

Good Short Stay”

Well located hotel in Halong Bay with good access to town and the major tours. The hotel will arange pick up and collection so there are no transport worries. Great views fro front of hotel. Breakfast was very plain but no worse than many other hotels. Wifi a but in and out. The staff were very helpful. It was the only hotel in Vietnam who insisted on charging me a dollar a night to garage my motor bike.

Middle Road”

The hotel is OK but not for more than a couple of days. The breakfast is typical of most hotels and leaves a great deal to be desired. As usual regardless of how you order your eggs they will come as two fried eggs. I have stopped commenting. Three or four Vietnam choices which is OK but usually cold. The WiFi is useless. Spend most time rebooting. The TV was an antique but was replaced. Tours can be arranged but it is much cheaper if you use a local travel agent than booking through the hotel. There is a great little eatery next door called the Bamboo Bar. At least you can get some food

Good view.”

This hotel is OK. I recommend.

Soviet type hotel”

The Lobby is impressive, in an old fashioned soviet type. Unfortunately, the rooms are not! Equipments including sanitary are in a poor state of repair, we even had ants in our rooms (7th floor). The hotel is about 1km away from the center. This hotel is OK (standard services are provided, staff is OK), but as third choice.

Lovely hotel”

Room is comfy and accessible to city. Nice breakfast

Good service with reasonable price in Halong ”

Staffs of the hotel were friendly. The Front Desk Manager was very helpful while we waited for the pick up, he helped us to talk to the travel agency in Vietnamese and located the driver's whereabout to save our worries. Breakfast has good selection of Viet's food (eg. soup rice noodle). Winter there could be very quiet and it is a fair distance to the pier, and 10-15 minutes to the night market /restaurants.

Suspicious”

Although the view of the bridge is nice, there are a number of other hotels for the same price and quality, which are more central. I would not stay here again.

Pas dans les meilleurs...”

Hôtel est propre en général, toutefois, l'Internet n'a pas fonctionné du séjour, soit 3 nuitées! Un seul employé pouvait comprendre langlais. Un peu loin de la vie de halong... Mauvais déjeuner.... Chambre avec beaucoup de moisissures. Très belle vue par contre

hotel bof”

Un hôtel dit de 3 étoiles mais pas si terrible le seul qui vous propose des mini bouteilles d'eau une salle de bain avec une robinetterie qui bouge et qui le matin ne se ferme plus. Le ménage il faut surtout pas bouger les meubles dans le canapé reste de mouchoirs, vielle cacahuète derrière le repose bagages plein de poussières. Une odeur de moisi dans la chambre trop d'humidité. L’hôtel est a moins 15 bonne minutes pour les bons marcheurs du centre et donc du marché. En plus un guide vous attend pour vous proposer un super circuit pour la baie d'along a environs 1 500 000 dong qui en vaut juste 80 000 attention à l'arnaque. Le point positif une belle vue mais nous étions au 10ème étage et un bon petit déjeuner

Preis und Leistung passt gut!”

War super!

眺めは良いが、その他は価格相応”

一番安い部屋に一人で泊まりましたが、ツインベッドのゆったりした部屋でした。 部屋はやや古臭く、シャワーの湯量が貧弱です。ベトナム北部は冬はそれなりに寒いですので、少し困りもの。 扉の防音性が劣り、廊下や、屋外の音が気になります。朝食は種類、質ともにまずまず。 各階の共用スペースのバルコニーから、ハロン湾を180度見渡せて壮観です。部屋かの眺めはふつう。 チェックアウトを午後二時半まで延長したいと言ったら、宿泊費の半額がかかるとのこと。このクラスのホテルではふつうでしょうか。。

pemandangan yang bagus dari tingkap yang luas”

lokasi yang sesuai untuk berihat selepas meronda di sekitar ha long bay..berihat di tepi pantai bersama penduduk tempatan...mudah mendapatkan teksi untuk ke ha long city..

방이 깨끗하다”

아침은 다양한 메뉴가 있었고 특히나 쌀국수를 따뜻한 국물로 먹은 것이 기억에 남는다. 깨끗한 방이 좋았다

还行吧”

位置不错，其他还行吧

cơ sở vật chất kém”

cơ sở vật chất cũ kỹ, máy lạnh không mát, đèn không đủ sáng. Được view phòng hướng về biển nên khá thoáng.

Vị trí tốt”

Thoải mái

Terezia”

好視野風景”

住高樓層感覺不同