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17 travelers have booked today.
Vinholidays Fiesta Phú Quốc
Ganh Dau, Gành Dầu, Phu Quoc Island, Vietnam, 920000 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gành Dầu part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Facilities
Car park
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Swimming pool [outdoor]
Room service [24-hour]
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/17242876/-1/175178f1895a8653dcb33399961f419b.jpg?ca=19&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/17242876/-1/ad7270a861813fcec2e049032a77c8ab.jpg?ca=19&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/17242876/-1/f899d0cf8c2963b7e9f8822036e99f93.jpg?ca=19&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/17242876/-1/fa9b31caa55927bda4759febbd5368e4.jpg?ca=19&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/17242876/-1/c5b2d99f110f6ef9e5ec1dd447fecdb3.jpg?ca=19&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/17242876/-1/6b351cc677a65c357e45debe18b23f47.jpg?ca=19&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/17242876/-1/d8f34f7f1dd84afde06e3efc06c5f53e.jpg?ca=19&ce=1&s=98x98&ar=1x1)
![Swimming pool [kids]](http://pix10.agoda.net/hotelImages/17242876/-1/b42455510379aef41d2e5fba09f27eaf.jpg?ca=19&ce=1&s=98x98&ar=1x1)
Best Value for Hotel”
Very clean and superb location make this one of the best stay. not to mention is affordable.
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Dear Mr. Ho, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for spending time to give us such a wonderful feedback! Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to know that we have met all of your expectations. Your compliment is truly appreciated and we all look forward to welcoming you back in a not so far future. Best Regards, Nguyen Minh Hang Front Office Manager
Great hotel”
The hotel is very new, the room is comfortable but it need to equip a lugguge table. The breakfast'sbuffet needs to be improved.
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Dear valued guest, We would like to show our appreciation to your honest feedback about your recent visit to our VinHolidays Fiesta Phu Quoc! It was truly a pleasure to serve you and we are so delighted to note that you pretty much enjoyed your stay with us. In addition, thank you very much for your constructive feedback for improvement of breakfast buffet and room equipment; it is extremely valuable for us to move forward for better products and services in the future. We hope to see you again soon! Best Regards, Vo Anh Phi Front Office Manager
nice hotel”
This hotel was very nice hotel with best price..
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Dear DO Warm greetings from VinHolidays Fiesta Phu Quoc and thank you very much for your fantastic review! We never get bored to note how excellent our team engaged and provided true Vinpearl service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Best regards, Vo Anh Phi Front Office Manager
Good service and cheap price”
High Recommendation!
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Dear Tran Le Anh, Thank you so much for your generous feedback to our team! We are truly humbled and could not be happier knowing how satisfied you were during your stay. As a culture of Vinpearl, our associates are passionate and motivated to exceed guest expectations. Your compliment has greatly inspired us to keep up the good job. We certainly look forward to the pleasure of welcoming you back for another wonderful stay. Best Regards, Vo Anh Phi Front Office Manager
Affordable by VinPearl”
Certainly it is one of the best affordable hotel from VinPearl. It located in Grand World project and has a small private beach behind. Food selection was limited but delicious and easy to eat. The pool is big and very clean. The staff was trained very well, friendly, helpful. Recommend this hotel.
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Dear Nguyen, Warm greetings from VinHolidays 1 Phu Quoc! We would like to express our sincere thanks to your wonderful review and great recognition of our value. No words can describe how grateful we are to you for your fantastic and profound compliments to our hotel which beautifully summed up all that is best about VinHolidays 1. This recognition will definitely be great encouragement to our team to deliver better products and services in the future. Thank you for your last visit and we hope that the next one will be very soon! Best Regards, Vo Anh Phi Front Office Manager
Lack of breakfast food items”
The choice is limited. The set up is valued for 3 stars standard only. Need to improve more on fnb. Room is clean but amenities are limited as wel.
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Dear Mr/Ms Minh, We would like to show our appreciation to your honest feedback about your recent visit to our VinHolidays Fiesta Phu Quoc! We are more than happy to note that you were entirely satisfied with clean room. In addition, thank you very much for letting us know your inconvenience regarding improve FnB. Your constructive feedback is extremely valuable for us to improve for better service in the future. We hope to see you again soon! Best Regards, Vo Anh Phi - Front Office Manager
Great location, beautiful hotel, fair customer service”
Beautiful hotel and great location to Grand World!! However, poor cleanliness and lengthy delay due to their internal issue to get other clean room ready, after the check-in time is due, just unbelievable! One night stay would be enough. Front office staff definitely need to be retrained to be friendly, professional and knowledgable to interact well with their guests, not their personal attitudes. Manager tried his best to resolve problem but he explained this is just 3 star hotel and it has no compensation policy to remedy their mistake. Well, it's just ashame since the hotel itself is so beautiful but the house keeping and front office team are opposite, just ruining the guests' experience.
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Dear Angel, We appreciate the time you spent to share your experience with us! Please accept our sincere apologies for the unpleasant experience you encountered during your stay. We wish that you had had only wonderful memories with us, however, it is so regrettable that we failed in delivering it to you. We sincerely thank you for bringing the matters to our attention, we are certain to work on it seriously to avoid similar occurrences in the future. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Nguyen Minh Hang Front Office Manager
Great place!”
Very quiet. Unfortunately it is a bit far. On the North of the island. But we enjoyed it
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Dear Andrii, Warm greetings from VinHolidays 1 Phu Quoc and thank you for spending time to give us such a nice feedback! Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to note that you very much enjoyed your stay with us. We will continue exerting ourselves to deliver better services and products to all of our guests in the future. Once again, thank you so much and we hope to welcome you back soon! Best Regards, Vo Anh Phi Front Office Manager
clean simple hotel”
this is a very large hotel that is brand new, the rooms were clean with a refrigerator and a hot water cooker. simple hotel with a restaurant downstairs. no other amenities. Big swimming pool. during the day the u-shaped hotel with over 700 rooms is like an echo chamber, you can hear the noise from the swimming pool below. otherwise nice hotel. Good for families
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Dear Dick Hong, Thank you for giving us your honest feedback regarding your recent stay at VinHolidays Fiesta Phu Quoc! We are more than open to receive feedback from our valued guests like you regardless of positive or negative ones. Therefore, if there is anything you would like to share with us to improve ourselves, please do not hesitate to let us know, that will be a great contribution for us to provide better service to you in the near future. We hope to welcome you back soon! Best Regards, Nguyen Minh Hang Front Office Manager
Great choice”
Close by night market
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Kính gửi Quý khách, Đầu tiên cho phép khách sạn VinHolidays Fiesta Phú Quốc được gởi lời chào nồng ấm đến Quý khách và gia đình. Rất cảm ơn Quý khách vì đã dành thời gian quý giá của mình để chia sẻ trải nghiệm tại khách sạn chúng tôi. Với những người làm nghề dịch vụ, niềm vui và sự hài lòng của Quý khách là món quá vô giá và là mục tiêu lớn nhất mà chúng tôi ngày ngày hướng đến. Chúng tôi chắc chắn sẽ tiếp tục miệt mài làm việc, nâng cao chất lượng để mang lại những sản phẩm dịch vụ tốt hơn nữa đến Quý khách hàng. Một lần nữa chân thành cảm ơn Quý khách và hẹn gặp lại Quý khách vào một ngày không xa. Kính chúc Quý khách cùng gia đình mạnh khỏe và hạnh phúc! Trân trọng, Võ Anh Phi Trưởng bộ phận tiền sảnh
Excellent”
Very good hotel
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Dear valued guest, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for spending time to give us such a wonderful feedback! Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to know that we have met all of your expectations. Your compliment is truly appreciated and we all look forward to welcoming you back in a not so far future. Best Regards, Vo Anh Phi Front Office Manager
Located beside grandworld but invaluable ”
Much expensive with uncomfortable room. No tissue, no bathdrop. only good pool. Water problem in bathroom. Cheap pillow, cheap mattress cushion, i could not sleep well really.
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Kính gửi Quý khách Phạm Mạnh Thương, VinHolidays Fiesta Phú Quốc xin gửi lời chào thân ái đến Quý khách và cảm ơn Quý khách đã dành thời gian chia sẻ trải nghiệm trên Booking.com. Mang lại sự hài lòng cho Quý khách là điều mà chúng tôi luôn hướng đến. Tuy nhiên, tiếc rằng trong chuyến đi lần này, chúng tôi đã chưa tạo được ấn tượng trọn vẹn trong lòng Quý khách bởi một số yếu tố dịch vụ Quý khách đã kể đến. Chúng tôi xin ghi nhận góp ý của Quý khách như một món quà, để rồi toàn cơ sở sẽ xem lại và điều chỉnh sao cho những vị khách sắp tới, đặc biệt là Quý khách sẽ cảm thấy hài lòng khi có dịp quay lại khách sạn VinHolidays Fiesta. Một lần nữa chân thành cảm ơn Quý khách và mong rằng Quý khách sẽ vẫn cho chúng tôi cơ hội đón chào Quý khách trong các chuyến đi tiếp theo. Kính chúc Quý khách và gia đình dồi dào sức khỏe! Trân trọng, Nguyễn Minh Hằng Trưởng bộ phận tiền sảnh
incompleted equipment in the room”
there is no desk, no armchair, no tables for dining, no place put our luggage (put on the ground directly). this room seems an attached room connected to another main room
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Dear Ms/Mr Ted, Thank you for taking time to share your experience at VinHolidays Fiesta Phu Quoc! Kindly accept our sincere apologies for not giving you a better experience. We wish we could have addressed the issues earlier to prevent any of your uncomfortable moments. Your constructive feedback is very much appreciated and I can assure you that it will be a great contribution for us to move forward and improve for better services and products in the future. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Vo Anh Phi - Front Office Manager
Cleaning service”
I stayed total 5 night They did not change bed wrap cover as well as clean up the floor👎👎👎 Tea and Coffee was run out, but they did not fill up also 👎👎👎
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Dear Mr. Quoc, Thank you for taking time to share your experience at VinHolidays Fiesta Phu Quoc! Kindly accept our sincere apologies for not giving you a better experience. We wish we could have addressed the issues earlier to prevent any of your uncomfortable moments. Your constructive feedback is very much appreciated and I can assure you that it will be a great contribution for us to move forward and improve for better services and products in the future. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Vo Anh Phi Front Office Manager
Amid traveling having fun around world ”
Staff was very very rude. The guy that picked us up from airport that is. No one really understands English. Not really friendly check in. Room basic. Good location next Grand-world, buffet decent. New hotel.
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Dear Ms.Maile, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for taking time to share your experience at our property! Please kindly understand that we always strive for improvement in order to exceed guest's expectation. Your constructive feedback is extremely essential to us to find appropriate measures to prevent future occurrences. With high determined spirit from our whole team, we do trust that all mentioned issues will surely be improved for better experiences in the future. On behalf of the team, we deeply apologize for the unexpected affection you had during your vacation. Thank you for your sharing and hopefully we will still have another chance to welcome you back at the soonest! Best Regards, Nguyen Minh Hang Front Office Manager
......”
Location is good, new hotel, staff attitude is not good, English is not good, breakfast is not good, just good location, good to come once
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Dear Mr/Ms EUN, We appreciate the time you spent to share your experience with us! Please accept our sincere apologies for the unpleasant experience you encountered during your stay. We wish that you had had only wonderful memories with us, however, it is so regrettable that we failed in delivering it to you. We wish we could have addressed the issues earlier to prevent any inconvenience caused to you. We sincerely thank you for bringing the matters to our attention, we are certain to work on it seriously to avoid similar occurrences in the future. Thank you very much and we all look forward to welcoming you back in the near future. Best Regards, Vo Anh Phi - Front Office Manager
Just okay”
Smelly First stepped in the room after check-in The bed smelled of sweat Sofa/love seat left of peanuts. -beside that everything okay
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Dear Mr/Ms Danny, Thank you for taking time to share your experience at VinHolidays Fiesta Phu Quoc! Kindly accept our sincere apologies for not giving you a better experience. We wish we could have addressed the issues earlier to prevent any of your uncomfortable moments. Your constructive feedback is very much appreciated and I can assure you that it will be a great contribution for us to move forward and improve for better services and products in the future. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Vo Anh Phi - Front Office Manager
Exceptional”
Good if you want to spend time with Wonderworld
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Dear our valued guest, Thank you for taking your time to share your experience at VinHolidays Fiesta Phu Quoc! It was truly a pleasure to serve you and we are so delighted to note that you very much enjoyed your stay with us. We will continue exerting ourselves to deliver better services and products to you in the future. We hope to welcome you back soon and it is certainly that your next visit with us will be as pleasure as the previous one. Best Regards, Hang Minh Nguyen Front Office Manager
Exceptional”
Good
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Dear our valued guest, Thank you for taking your time to share your experience at VinHolidays Fiesta Phu Quoc! It was truly a pleasure to serve you and we are so delighted to note that you very much enjoyed your stay with us. Your compliment will be delivered to all of our associates and we are sure that this will be a great inspiration to them to further deliver top quality services. We hope to welcome you back soon and it is certainly that your next visit with us will be as pleasure as the previous one. Best Regards, Hang Minh Nguyen Front Office Manager
Unpleasant experience, hotel not properly set up ”
We booked an Executive Suite because i wanted the bath tube but it turns out the bath tube was installed the wrong way! I cant rest my head because there are water tap on top. It was an unpleasant experience as we first enter the hotel because lobby is very heaty. The walkway was even more heaty (no air-cond at all) as we proceed to our room. Then we found that our room air-cond not working, although they did solved the issue at the end but it took us 3 hours wait. Lastly, far from town, Grab car charge is high, not a good location unless you plan to visit the zoo and the park.
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Dear our valued guest, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for taking time to share your experience at our property! Please kindly understand that we always strive for improvement in order to exceed guest's expectation. Your constructive feedback is extremely essential to us to find appropriate measures to prevent future occurrences. With high determined spirit from our whole team, we do trust that all mentioned issues will surely be improved for better experiences in the future. On behalf of the team, we deeply apologize for the unexpected affection you had during your vacation. Thank you for your sharing and hopefully we will still have another chance to welcome you back at the soonest! Best Regards, Hang Minh Nguyen Front Office Manager