Entrance, Western Hanoi Hotel in Hanoi
Deluxe City View - View, Western Hanoi Hotel in Hanoi
Lobby, Western Hanoi Hotel in Hanoi
Entrance, Western Hanoi Hotel in Hanoi
Banquet hall, Western Hanoi Hotel in Hanoi
Lobby, Western Hanoi Hotel in Hanoi
Exterior view, Western Hanoi Hotel in Hanoi

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7.8Very good

816 reviews

816 reviews

Service 8.2
Cleanliness 7.9
Value for money 7.9
Location 7.8
Room comfort and quality 7.7
Facilities 7.5
See map

7.8Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Vietnam Museum of Ethnology
1.4 km
One Pillar Pagoda
4.6 km
Ho Chi Minh Mausoleum
4.8 km
Presidential Palace Historical Site
4.8 km
Temple of Literature & National University
4.8 km
Closest landmarks
gg
160 m
Nha khoa Dũng Tuyên
370 m
Trạm y tế phường Dịch Vọng Hậu
450 m
ss
470 m
Cầu Giấy Sports Complex
500 m
Agoda Preferred

Western Hanoi Hotel

Lane No.75, Tran Thai Tong Street, Cau Giay District, Hanoi City, Vietnam, Cầu Giấy, Hanoi, Vietnam, 70000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cầu Giấy part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

4 travelers have booked today.

Value for money7.9
Distance to city center7km
Location rating7.8
Nearest airportNoi Bai International Airport (HAN)
Distance to airport20.7 km

Rooms available at Western Hanoi Hotel

Very good
Room comfort & quality

7.7

Grand Executive Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Executive
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed
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Deluxe City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
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Large Double or Twin Room
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
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Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 single bed
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Suite with View
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 double bed
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Standard
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Suite with City View
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Room
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices

Frequently asked questions

Does Western Hanoi Hotel provide laundry services?

Yes! Western Hanoi Hotel features laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Does Western Hanoi Hotel provide dry cleaning services?

Yes! Western Hanoi Hotel features dry cleaning service that is available all throughout your stay, ensuring you're always looking your finest in your favorite outfit. Please contact the property for more information.

What is the average travel time to the nearest airport from Western Hanoi Hotel?

The average travel time to get from Western Hanoi Hotel to the airport is 25 minutes, but please take into account that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Western Hanoi Hotel?

Western Hanoi Hotel's policy relating to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do visitors typically stay at Western Hanoi Hotel?

Verified past guests that have stayed at Western Hanoi Hotel had an average nightly stay of 2 nights at this property.

What payment cards are accepted at Western Hanoi Hotel?

Western Hanoi Hotel accepts up to 5, with payment card selections such as American Express, UnionPay, Visa, and MasterCard.

What do past visitors like most about Western Hanoi Hotel?

Past visitors that stayed at Western Hanoi Hotel have given this property a rating of 8.168 for its outstanding service as the primary highlight for their stay.

What is the average rating that past Group travelers have given to Western Hanoi Hotel?

Verified group travelers that have stayed at this property have given Western Hanoi Hotel an average rating of 7.5. You can check out more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Can business events be hosted at Western Hanoi Hotel?

Western Hanoi Hotel provides free WiFi and projector or LED display to help your business function or conference a successful one.

What is the closest airport to Western Hanoi Hotel?

The closest airport to Western Hanoi Hotel is Cat Bi International Airport, 100.0 km away.

What people love about Western Hanoi Hotel

  • 10

    Exceptional
    Cleanliness

    "Cood clean in room"

    JUNYOUNG

    |

    22 April 2023

  • 8

    Very good
    Staff 

    "Convenient location, great staff, clean, affordable place."

    swissmarine1

    |

    28 March 2023

  • 8.4

    Excellent
    Location

    "The location is good with nice food nearby."

    Hooi

    |

    21 March 2023

Property ranking|Compared to 3,947 Hanoi properties
Room comfort score
7.7/10
Room size
36 sqm.
Cleanliness score
7.9/10
Service score
8.2/10
Better than
95
%
of Hanoi properties
Bigger than
94
%
of Hanoi properties
Better than
85
%
of Hanoi properties
Better than
84
%
of Hanoi properties
More about Western Hanoi Hotel

More about Western Hanoi Hotel

Western Hanoi Hotel

Make everyday special with all that Hanoi has to offer with a stay at Western Hanoi Hotel.
Enjoy all that Western Hanoi Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Western Hanoi Hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Western Hanoi Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Western Hanoi Hotel are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Western Hanoi Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Western Hanoi Hotel. A relaxing end to every day is possible with a visit to the massage and spa.


Around the property

Don't spend all your time inside while in Hanoi! A great museum trip can be had at Vietnam Museum of Ethnology located 1.3 km away, with local art that provides a sense of the region.


Reasons to stay here

Compared to other accommodations in Hanoi, facilities here are rated higher than 84% of them.
Compared to the city's accommodation options, this hotel scored higher than 93% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 95% of other accommodations in Hanoi.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Breakfast

5 mentions

Food & Dining

1 mention

Internet

1 mention

Taxi

1 mention

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [continental]
  • Coffee shop
  • Fruits/snacks
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Cloud 9
  • Cuisine: Asian, Vietnamese, African
  • Menu: Buffet, A-la-carte

Location

Lane No.75, Tran Thai Tong Street, Cau Giay District, Hanoi City, Vietnam, Cầu Giấy, Hanoi, Vietnam, 70000
Very good
Location

7.8

Airports
  • Noi Bai International Airport (HAN)
    20.7 km 33 min drive
  • Cat Bi International Airport (HPH)
    100.0 km
Public transportation
  • Hanoi Railway Station
    5.5 km
Hospital or clinic
  • Nha khoa Dũng Tuyên
    370 m
Shopping
  • Night Market
    6.3 km
Convenience store
  • Circle K
    580 m 7 min drive
Cash withdrawal
  • ATM
    670 m 12 min walk

What's nearby

Popular landmarks
  • Vietnam Museum of Ethnology
    1.4 km
  • One Pillar Pagoda
    4.6 km
  • Ho Chi Minh Mausoleum
    4.8 km
  • Presidential Palace Historical Site
    4.8 km
  • Temple of Literature & National University
    4.8 km
  • Vietnam Military History Museum
    5.3 km
  • Hoa Lo Prison
    6.0 km
  • St. Joseph's Cathedral
    6.3 km
  • Old Quarter
    6.4 km
  • Vietnamese Women's Museum
    6.6 km
Nearby landmarks
  • gg
    160 m
  • Nha khoa Dũng Tuyên
    370 m
  • Trạm y tế phường Dịch Vọng Hậu
    450 m
  • ss
    470 m
  • Cầu Giấy Sports Complex
    500 m
  • Lotte Cầu Giấy
    580 m
  • Công viên Cầu Giấy
    600 m
  • Nhà Thuốc Tâm An
    700 m
  • Caribe mart
    750 m
  • trường trung học cơ sở FPT
    780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee350000 VND
  • Distance from city center7km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)250000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 60
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2018

Reviews of Western Hanoi Hotel from real guests

Provided by verified guests of Agoda
7.7
Service8.2
Cleanliness7.9
Value for money7.9
Location7.8
Room comfort and quality7.7
Facilities7.5
High score for Hanoi
Rating
9+ Exceptional (72)
8-9 Excellent (32)
7-8 Very Good (37)
6-7 Good (21)
<6 Below Expectation (53)

Show reviews that mention 

Showing 215 verified guest comments
12345
10.0
Exceptional
David from Malaysia
Solo traveler
Superior
Stayed 2 nights in February 2023

Exceptional”

Great affordable price during my stay and breakfast was included. My stay was pleasant and comfortable. There were convenience stores and fast food chain nearby, which was convenient for me as I was able to settle my dinner and lunch around the location.

Reviewed March 21, 2023
10.0
Exceptional
JAEYOUL from South Korea
Solo traveler
Superior
Stayed 3 nights in November 2022

It was kind.”

The staff were friendly and I accidentally left my wallet at the airport, but was able to retrieve it when I came back. I can trust this hotel and will come back again.

Reviewed January 26, 2023
Auto-translated through generative A.I.
10.0
Exceptional
TAM from Vietnam
Couple
Deluxe City View
Stayed 1 night in October 2022

Great service, honest and helpful to guests”

Great staff, helpful and honest. I made a mistake with my booking and thought I lost my money (as I booked a non-refundable room), but when I called the hotel, they helped me change the date without any extra charge. Thank you again to the hotel and the staff here. Breakfast was delicious and the service was great! The room was clean and well-maintained!

Reviewed October 30, 2022
Auto-translated through generative A.I.
10.0
Exceptional
JUNYOUNG from Vietnam
Business traveler
Superior
Stayed 1 night in June 2022

Good”

Cood clean in room

Reviewed April 22, 2023
9.6
Exceptional
Paul from Vietnam
Solo traveler
Standard
Stayed 4 nights in August 2022

Staff were so great”

I had to get to hospital and the staff, esp. Jame, were wonderful.. I couldn't have done it without them.

Reviewed August 06, 2022
12345
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