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Restaurant, ZamZam Pullman Makkah Hotel in Mecca
CLASSIC ROOM, 4 Single Size Beds, City View - Guestroom, ZamZam Pullman Makkah Hotel in Mecca
a large clock tower towering over a city, ZamZam Pullman Makkah Hotel in Mecca
a man and a woman standing in front of a hotel lobby, ZamZam Pullman Makkah Hotel in Mecca
Lobby, ZamZam Pullman Makkah Hotel in Mecca
Interior view, ZamZam Pullman Makkah Hotel in Mecca
Interior view, ZamZam Pullman Makkah Hotel in Mecca

Removed from saved list

7.8

Very good

2,474 reviews

2,474 reviews

Housekeeping36
Breakfast16
View15
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Excellent for walking
Parking
Available
Walkable places
Abraj Al Bait Mall

60 m

Hyber abraj

140 m

Makka auction

170 m

Makkah Royal Clock Tower

180 m

Masjid Al Haram King Abdullah Expension Gate

230 m

Popular landmarks
Kaaba

390 m

Al-Masjid al-Haram Mosque

420 m

Black Stone

450 m

Al Hijaz Mall

4.4 km

Al Jamrah al Wusta

5.0 km

Closest landmarks
Dhiouf Makkah Parmacy

70 m

Nahdi Pharmacy (Ground Floor)

120 m

Albayt Medical Center

140 m

Pharmacy Rajah

150 m

Abraj Al Bait

190 m

ZamZam Pullman Makkah Hotel

Abraj Albait Complex, Ajyad, Mecca, Saudi Arabia, 21955 - See map

Make your best journey to Mecca with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in Ajyad, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Al-Masjid al-Haram Mosque. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Cash withdrawal

Contactless check-in/out

Bar

This property is in high demand!

23 travelers have booked today.

Value for money7.3
Location rating9.1
Nearest airportKing Abdulaziz International Airport (JED)
Distance to airport72.8 km

Rooms available at ZamZam Pullman Makkah Hotel

Excellent
Room comfort & quality

8.1

PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 double bed & 2 single bed...
Enter dates to see prices
Presidential Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Presidential Suite - City View
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Rooms
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Kabaa View
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed & 2...
Enter dates to see prices
Junior Suite 2 Single Beds
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Classic Twin Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
CLASSIC ROOM, 4 Single Size Beds, City View
...
  • Room size: 37 m²/398 ft²
  • City view
  • 4 single beds
Enter dates to see prices
JUNIOR SUITE Double Junior Suite Harram view
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ZamZam Pullman Makkah Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ZamZam Pullman Makkah Hotel?

ZamZam Pullman Makkah Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. If you're looking for an easy way to get around Mecca with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at ZamZam Pullman Makkah Hotel?

Wake up to a great buffet breakfast at ZamZam Pullman Makkah Hotel. There's an additional charge of 90 SAR for adults and 90 SAR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at ZamZam Pullman Makkah Hotel?

ZamZam Pullman Makkah Hotel features 3 on-site restaurants for your dining convenience. Meals served include dinner and lunch. Asian cuisine is available for guests. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at ZamZam Pullman Makkah Hotel?

ZamZam Pullman Makkah Hotel does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby ZamZam Pullman Makkah Hotel?

ZamZam Pullman Makkah Hotel is located in Ajyad, famous for good restaurants such as Albaik Restaurant, Al Bayt Restaurant and Smash Burger.

What popular shopping places are close to ZamZam Pullman Makkah Hotel?

Shopping options in ZamZam Pullman Makkah Hotel’s Ajyad neighborhood include Al Hijaz Mall, Makkah City Centre and Makka auction.

What are popular attractions near ZamZam Pullman Makkah Hotel?

ZamZam Pullman Makkah Hotel is located in Ajyad area, which is famous for attractions such as Al-Masjid al-Haram Mosque, Black Stone and Kaaba.

What popular natural sightseeing spots are close to ZamZam Pullman Makkah Hotel?

ZamZam Pullman Makkah Hotel is located within Ajyad, which makes it conveniently close to natural sights including Jabal as Sarid and Mount Thawr.

See map

Explore the neighborhood

What people love about ZamZam Pullman Makkah Hotel

  • 9.6

    Exceptional
    Cleanliness

    "Nice clean hotel with quick access to lifts to navigate the many floors."

    Mohammed

    |

    14 December 2022

  • 8.8

    Excellent
    Cleanliness

    "Stay was good, big room, clean, service very good"

    Sanu

    |

    6 October 2022

  • 9.6

    Exceptional
    Location

    "Great location."

    Radwa

    |

    15 March 2023

Overall rating:

7.8

Very good
2,474 reviews
Cleanliness
7.6
Facilities
7.4
Location
9.1
Read all reviews >
What travelers say they love:
The best location, just walking distance to Masjidil Haram… ...
Farah from Malaysia
Couple
More about ZamZam Pullman Makkah Hotel

More about ZamZam Pullman Makkah Hotel

ZamZam Pullman Makkah Hotel

Get the most from an urban escape in Mecca when you book a room at ZamZam Pullman Makkah Hotel. Located right in the city center, ZamZam Pullman Makkah Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by ZamZam Pullman Makkah Hotel. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Mecca even more convenient.
Front desk services including concierge service and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at ZamZam Pullman Makkah Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at ZamZam Pullman Makkah Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at ZamZam Pullman Makkah Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! ZamZam Pullman Makkah Hotel has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at ZamZam Pullman Makkah Hotel are designed for escape and relaxation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Experience Mecca like a true local. Don't forget to stop by Safa to Marwa located 11.7 km away, where everyone who visits Mecca wants to have their photo taken. The most famous landmark nearby is Jabal-al-noor (Mountain of Light) just 5.3 km away. Never forget your time in Mecca with a special gift or trinket from Makkah Mall just 7.0 km away.

Show less

Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Breakfast

38 mentions

Housekeeping

27 mentions

Internet

12 mentions

Food & Dining

7 mentions

Languages spoken
  • English
  • Arabic
  • Finnish
  • French
  • Hindi
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
Available in all rooms
  • Adapter
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Socket near the bed
  • Sofa
  • Telephone
  • Toiletries
  • Wake-up service

Food and dining

Breakfast options
  • Full English/Irish
Restaurants on site
Al Zahra Restaurant
  • Cuisine: International
  • Menu: A-la-carte

Location

Abraj Albait Complex, Ajyad, Mecca, Saudi Arabia, 21955
Exceptional
Location

9.1

Airports
  • King Abdulaziz International Airport (JED)
    72.8 km
  • Taif Airport (TIF)
    75.7 km
Public transportation
  • Mecca Central Station
    3.7 km
  • Makkah Haramain High Speed Railway Station
    3.9 km
Hospital or clinic
  • Dhiouf Makkah Parmacy
    70 m
Shopping
  • Makkah Mall
    7.0 km
Convenience store
  • Alssalam Grocery Store
    2.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Abraj Al Bait Towers
    250 m
  • Kaaba
    390 m
  • Al-Masjid al-Haram Mosque
    420 m
  • Black Stone
    450 m
  • Al Hijaz Mall
    4.4 km
  • Al Jamrah al Wusta
    5.0 km
  • Jabal-al-noor (Mountain of Light)
    5.4 km
  • Makkah Mall
    7.0 km
  • Safa to Marwa
    11.8 km
  • Arafat
    18.0 km
Nearby landmarks
  • Abraj Al Bait Mall
    60 m
  • Dhiouf Makkah Parmacy
    70 m
  • Nahdi Pharmacy (Ground Floor)
    120 m
  • Hyber abraj
    140 m
  • Albayt Medical Center
    140 m
  • Pharmacy Rajah
    150 m
  • Makka auction
    170 m
  • Makkah Royal Clock Tower
    180 m
  • Abraj Al Bait
    190 m
  • Ajyad Emergency Hospital
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)90 SAR
The property
  • Non-smoking rooms/floorsYes
  • Number of floors33
  • Number of restaurants3
  • Number of rooms 1315
Parking
  • Daily parking fee250 SAR

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of ZamZam Pullman Makkah Hotel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.6
Facilities7.4
Location9.1
Room comfort and quality8.1
Service7.8
Value for money7.3
High score for Mecca
Rating
9+ Exceptional (416)
8-9 Excellent (190)
7-8 Very Good (197)
6-7 Good (105)
<6 Below Expectation (310)
Time of the year
Mar - May (264)
Jun - Aug (238)
Sep - Nov (308)
Dec - Feb (408)

Show reviews that mention 

Showing 1,218 verified guest comments
12345
10.0
Exceptional
Dr from Saudi Arabia
Family with teens
CLASSIC ROOM, 4 Single Size Beds, City View
Stayed 2 nights in December 2021

Alhamdulillah very comfortable ”

We liked our stay at pullman zamzam. If I could give more than 5 stars to rate it, I would have given it because hotel staff is extraordinarily nice and polite. They helped us at each n every step. I would like to say special thanks to Miss Shama, guest relation department and Miss Rawan, reservation department for their untiring efforts to facilitate us. Thank you

Reviewed December 12, 2021

See room deals

10.0
Exceptional
Ahmed from Bangladesh
Family with young children
Classic Twin Room
Stayed 4 nights in December 2018

Umrah 2018-19”

I have travelled to Makkah with my 6 years & a 11 years old for Umrah in Dec 2018 & this was my also our first visit to KSA. As my travel agent failed to reserve a hotel for us, I've decided to take the liberty to book ZamZam Pullman for 4 nights based on the reputation and location of the hotel and I'm extremely glad that i did that. It was surely a very pleasant stay - Clean rooms, friendly and helpful staff along with pleasant breakfast. Our stay would certainly be a memorable one.

Reviewed January 05, 2019

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10.0
Exceptional
Md
Family with young children
Classic Twin Room
Stayed 7 nights in April 2019

Great hotel with great location.. The people who wants to stay close to Haram then this is the place”

This property has tremendous facilities and I have found out that this hotels facilities are value for money. The staffs are very helpful and friendly. View and amenities are up to the mark, so I will stay in Pullman if I could go to Mekkah again and I strongly suggest this hotel to those people who wants to stay close to Masjid Al Haram..

Reviewed May 09, 2019

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10.0
Exceptional
Klodian from Canada
Couple
Superior Twin Room
Stayed 3 nights in December 2021

Amazing location and amazing staff ”

We traveled from Vancouver to Makkah and we had a very long flight, the front desk accommodated us early and gave us an amazing upgrade with direct view to Kaaba. Special thanks to the outstanding front desk staff Mohammed, Saud, Rayan and Moataz who went above and beyond to meet our needs and expectations. We had an amazing three nights stay at Pullman Zamzam. I definitely recommend this hotel.

Reviewed December 17, 2021

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10.0
Exceptional
radiah from Malaysia
Family with teens
Classic Twin Room
Stayed 6 nights in May 2022

Exceptional”

Superb service, location, cleanliness, staffs & all facilities.. We stay 8days with our kids& mom ..very very very convenient.. Will stay here again

Reviewed May 31, 2022

See room deals

9.6
Exceptional
SITI from Malaysia
Group
Classic Twin Room
Stayed 9 nights in December 2019

Value for money”

I stay 9 nights here with very good services...everyday the cleaner come and clean the room, change towel, give water and whatever we need such as coffe, sugar, milk... I heard that this hotel taking too long time to check out, but i would deny that because we only take just less than 2 minutes to check out...the staff really help us during check in and check out time, manage our luggage properly...definately i would choose this hotel again for my next visit, Pullman, please give more discount to repeated customer...thank you🥰

Reviewed December 17, 2019

See room deals

Dear Siti, Thank you for your valuable time and your positive feedback. It’s a pleasure to have had you stay at our hotel. We are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Sincerely, Ahmed Badr Director of Quality & Guest Experience

Responded December 17, 2019
ZamZam Pullman Makkah Hotel
10.0
Exceptional
TA from Myanmar
Couple
Classic Twin Room
Stayed 5 nights in April 2019

Great”

This hotel is very very good hotel staff was very friendly location was excellent and very clean I want to stay again and again.

Reviewed April 22, 2019

See room deals

10.0
Exceptional
Manzad from Pakistan
Couple
Classic Twin Room
Stayed 1 night in February 2020

Ideal location with best facilities ”

Fully furnished rooms with all the facilities of kitchen. Rooms clean, beds neat, furniture adorned.

Reviewed February 26, 2020

See room deals

10.0
Exceptional
Rashidah from Saudi Arabia
Solo traveler
Classic Twin Room
Stayed 1 night in November 2019

Excellent Location & Friendly Staff”

I am a regular customer at Pullman. I am always a satisfied customer for each of my stay at the hotel. The staff at the counters are normally friendly and accommodating. On my last stay, my room was upgraded to a junior suite. Alhamdullilah

Reviewed November 23, 2019

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Dear Guest, Thank you for your confidence in choosing our hotel, we are pleased that you enjoyed our proximity to Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Al-Haram Al-Sharif to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again at Pullman Zamzam Makkah soon. Sincerely, Ahmed Badr Director of Quality & Guest Experience

Responded November 26, 2019
ZamZam Pullman Makkah Hotel
10.0
Exceptional
NORMALA from Malaysia
Family with teens
Classic Twin Room
Stayed 5 nights in December 2019

Exceptional”

everything was perfect. Only i am not sure whether the aircond is centralized or not coz there is a controller on wall but not functional. Since we travel during winter, all of us freeze to death. cannot sleep well bcoz its too cold. Our fault that we never ask the service to look n see our room.

Reviewed December 18, 2019

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Dear Normala, Thank you for giving us this rating for our services, we hope you enjoyed your stay at Pullman Zamzam Makkah, we assure you that your next visit will be as pleasant as the previous one. For more information about our latest news, please follow our social media channels.

Responded December 18, 2019
ZamZam Pullman Makkah Hotel
10.0
Exceptional
zia from Pakistan
Solo traveler
Classic Twin Room
Stayed 4 nights in May 2022

Good hotel to stay ”

This is my first stay .. very nice and clean hotel, nice breakfast. Must stay again .. InshAllah

Reviewed May 08, 2022

See room deals

10.0
Exceptional
Muzamil from Saudi Arabia
Couple
Classic Twin Room
Stayed 3 nights in November 2020

Room service staff. ”

Mr. Mohammed Asif (Supervisor) and Mr. Kamal are well behaved and they have given extremely good service during my stay in hotel. I stay in room no 1901.

Reviewed November 24, 2020

See room deals

10.0
Exceptional
haroon from Saudi Arabia
Family with teens
Deluxe Twin Rooms
Stayed 1 night in January 2021

One of the best hotels in Makkah ”

Spacious rooms, clean bathrooms, comfortable beds and well mannered staff

Reviewed January 11, 2021

See room deals

9.6
Exceptional
Muhammad from Malaysia
Family with teens
Classic Twin Room
Stayed 1 night in December 2019

Management very efficient and trusted”

Room very comfortable and clean. Receptionist very good and professional. I travel with my father and mother.they really love it as it very close to haram.easy for my mother who use wheelchair. This hotel located in clock tower same level with Raffle hotel,Marwa rayhan by rotana.Recommend and will come again insyallah

Reviewed December 12, 2019

See room deals

Dear Mr. Muhammad, Thank you for your valuable time and your positive feedback. It’s a pleasure to have had you stay at our hotel. We are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Sincerely, Ahmed Badr Director of Quality & Guest Experience

Responded December 15, 2019
ZamZam Pullman Makkah Hotel
10.0
Exceptional
Mohammed from Saudi Arabia
Family with teens
CLASSIC ROOM, 4 Single Size Beds, City View
Stayed 1 night in March 2021

Excellent Hotel with Good facilities.”

Very Clean and Neat. Few step to holy mosque. Friendly Staff and Excellent Services. Rooms are excellent with all the facilities.

Reviewed March 08, 2021

See room deals

10.0
Exceptional
FAHAD from Saudi Arabia
Family with young children
PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View
Stayed 2 nights in December 2020

Fantastic ”

Well, all the staff were very cooperative and the response timings are also very good if I required anything by calling Helpdesk Overall it was a great experience while staying in this hotel fully recommended.

Reviewed December 07, 2020

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10.0
Exceptional
Mohammed from Saudi Arabia
Family with young children
Classic Twin Room
Stayed 3 nights in November 2019

Perfect place and staff expect check out too much time to take bags ”

One of best the guy he checked me in very good attitude wants to do his job his last name Hithly

Reviewed November 22, 2019

See room deals

Dear Mr. Mohammed, May Allah accept your Umrah and prayers. Thank you for giving us an ideal rating and to recommend our hotel to other travelers. We are glad that you enjoyed our services also we will take your notes about the check in in consideration. Please follow our exclusive offers for this year. We hope to see you soon on your next visit. Sincerely, Ahmed Badr Director of Quality & Guest Experience

Responded November 26, 2019
ZamZam Pullman Makkah Hotel
10.0
Exceptional
Fikri from Malaysia
Couple
Classic Twin Room
Stayed 3 nights in March 2019

Exceptional”

Staff was very kind, room so clean, receptionist was so fast, great location, only wifi speed is too slow

Reviewed March 04, 2019

See room deals

10.0
Exceptional
salman from Pakistan
Family with young children
CLASSIC ROOM, 4 Single Size Beds, City View
Stayed 3 nights in December 2019

Location !!! ”

Great Location next to Haram at a walking distance and good value for money. Very busy location but good hotel for families and great staff.

Reviewed January 07, 2020

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Dear Salman, Thank you for your confidence in choosing our hotel, we are pleased that you enjoyed our staff and proximity to Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Al-Haram Al-Sharif to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again at Pullman Zamzam Makkah soon. Sincerely, Hotel Management Team

Responded January 15, 2020
ZamZam Pullman Makkah Hotel
10.0
Exceptional
Noraini from Singapore
Couple
Classic Twin Room
Stayed 2 nights in January 2020

Excellent”

I wish to compliment Mr Farid, the bellman. He is professional and handled his guests very politely and well. The hotel should give him recognition.

Reviewed January 20, 2020

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Dear Guest, Thank you for your review. We always do our best to make your stay at Pullman Zamzam Makkah a special one filled with privacy and comfort. We are pleased that you enjoyed our breakfast and hospitality. We will redirect your kind message to Mr. Farid. Looking forward to welcoming you again soon. Sincerely, Hotel Management Team

Responded January 20, 2020
ZamZam Pullman Makkah Hotel
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