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Lobby, Zostay Hostel Backpackers in Hanoi
1 Person in 14-Bed Dormitory - Mixed, Zostay Hostel Backpackers in Hanoi
Lobby, Zostay Hostel Backpackers in Hanoi
Interior view, Zostay Hostel Backpackers in Hanoi
Interior view, Zostay Hostel Backpackers in Hanoi
Zostay Hostel Backpackers
Zostay Hostel Backpackers

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7.2

Very good

109 reviews

109 reviews

See map
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Fancy Fruit
110 m
Ancient House
120 m
Viettime Craft
120 m
Factory Outlet
130 m
87 Ma May
130 m
Popular landmarks
Old Quarter
420 m
St. Joseph's Cathedral
850 m
Vietnamese Women's Museum
1.3 km
Hoa Lo Prison
1.4 km
Vietnam Military History Museum
1.5 km
Closest landmarks
Nha Thuoc Pharmacy
120 m
Trung tâm Y tế Quận Hoàn Kiếm
230 m
Do Manh Cuong Boutique
260 m
Ta Hien Street
260 m
Mao's Red Lounge
270 m

Zostay Hostel Backpackers

No 7, Hang Muoi Street, Old Quarter, Hanoi, Vietnam, 10000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Old Quarter, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Old Quarter. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Inside city center

Check-in [24-hour]

Airport transfer

460 meters to Old Quarter

Free Wi-Fi in all rooms!

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Game room

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Hanoi are being booked every minute!
Value for money7.2
Location rating8.1
Nearest airportNoi Bai International Airport (HAN)
Distance to airport21.1 km

Rooms available at Zostay Hostel Backpackers

Quad Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 Person in 14-Bed Dormitory - Mixed
...
  • Room size: 44 m²/474 ft²
  • Non-smoking
  • 7 bunk beds
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1 Person in 18-Bed Dormitory - Mixed
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 bunk bed
Enter dates to see prices
Bed in 6-Bed (Female)
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 bunk bed
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Double Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 double bed
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Economy Quadruple Room with Shared Bathroom
...
  • Room size: 30 m²/323 ft²
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Bed in 6-Bed Female Dormitory Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Bunk Bed in Mixed Dormitory Room
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
Double Room with Shared Bathroom
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
2 Double Bed Quadruple Room
...
    Enter dates to see prices

    Frequently asked questions

    Does Zostay Hostel Backpackers have bars on the premises?

    Experience your holiday vacation the perfect way with a drink in your hand at Zostay Hostel Backpackers's bar accessible right in front of your doorstep for whenever you need a drink or two.

    What sort of non-water sports and outdoor activities are available at Zostay Hostel Backpackers?

    Zostay Hostel Backpackers features non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

    What bars are close by Zostay Hostel Backpackers?

    While remaining at Zostay Hostel Backpackers, indulge in your evening or night out at Mao's Red Lounge or Bia Hoi 68 Hang Quat to make the most out of your nightlife.

    What public parks are within range of Zostay Hostel Backpackers?

    While remaining at Zostay Hostel Backpackers, take joy in your morning or evening wander at nearby park which include Tay Son Park, Vườn hoa Hàng Đậu, and Co Tan Park.

    How many floors does Zostay Hostel Backpackers have?

    Zostay Hostel Backpackers has a total of 5 floors.

    What do guests love most about Zostay Hostel Backpackers?

    Past guests that stayed at Zostay Hostel Backpackers have given this property a rating of 8.11 for its remarkable location as the major highlight for their stay.

    What is the average rating that verified Solo travelers' have given to Zostay Hostel Backpackers?

    Past solo travelers that have stayed at this property have given Zostay Hostel Backpackers an average rating of 7.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the typical rating that verified Group travelers have given to Zostay Hostel Backpackers?

    Verified group travelers that have stayed at this property have given Zostay Hostel Backpackers an average rating of 7.4. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the nearest train, metro, or bus station to Zostay Hostel Backpackers?

    The closest train, metro, or bus station is Hanoi Railway Station, 1829.85 m away from Zostay Hostel Backpackers.

    What is the closest airport to Zostay Hostel Backpackers?

    The closest airport to Zostay Hostel Backpackers is Tho Xuan Airport, 133.0 km away.

    See map

    Explore the neighborhood

    Property ranking|Compared to 3,655 Hanoi properties
    See all rankings
    Room size
    36 sqm.
    Room comfort score
    6/10
    Location score
    8.1/10
    Service score
    7.8/10
    Bigger than
    94
    %
    of Hanoi properties
    Better than
    93
    %
    of Hanoi properties
    Better than
    84
    %
    of Hanoi properties
    Better than
    82
    %
    of Hanoi properties
    Overall rating:

    7.2

    Very good
    109 reviews
    Cleanliness
    6.5
    Facilities
    6.4
    Location
    8.1
    Read all reviews >
    More about Zostay Hostel Backpackers

    More about Zostay Hostel Backpackers

    Zostay Hostel Backpackers

    For travelers who want to take in the sights and sounds of Hanoi, Zostay Hostel Backpackers is the perfect choice. Its convenient location right in the city center allows you more time to see all that Hanoi has to offer. Are you seeking the true Hanoi? Experiencing the best of the city's culture is easy with a stay at Zostay Hostel Backpackers, located merely 420 m from Old Quarter.
    At Zostay Hostel Backpackers, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hostel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Hanoi is made even more convenient with the shuttle services available at the hostel.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hostel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service and daily housekeeping let you get the most out of your time at the Zostay Hostel Backpackers. For health reasons, smoking is not permitted anywhere inside the hostel. For guests who would like to smoke, the designated smoking areas are available.
    All rooms at Zostay Hostel Backpackers are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hostel, knowing that some selected rooms include linen service and air conditioning. Bathroom amenities are just as important as others, and at the hostel you'll find towels available in some guest bathrooms.


    Dining and things to do

    Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hostel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    Enjoy the countless activities offered at Zostay Hostel Backpackers. A relaxing end to every day is possible with a visit to the salon, located right in the hostel. Family time on relaxed evenings is easy with the hostel's library and games room.


    Around the property

    Be sure to visit some of the city's popular sights during your stay in Hanoi. A great museum trip can be had at Vietnam Museum of Ethnology located 5.7 km away, with local art that provides a sense of the region.


    Reasons to stay here

    Compared to the city's accommodation options, this hostel scored higher than 93% of them for food and dining.
    Guests who stayed at this hostel have scored it higher than 83% of accommodations in the city.
    According to guests who stayed here, this hostel's room comfort is rated higher than 92% of other accommodations in Hanoi.

    Show less

    Amenities and facilities

    Good
    Facilities

    6.4

    Most talked about facilities

    Housekeeping

    7 mentions

    Breakfast

    2 mentions

    Languages spoken
    • English
    • Vietnamese
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Game room
    • Ticket services
    • Tours
    Dining, drinking, and snacking
    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Library
    • Luggage storage
    • Safety deposit boxes
    • Salon
    • Smoke-free property
    • Smoking area
    Access
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [charges apply]
    • Car park [free of charge]
    • Car park [nearby]
    • Shuttle service
    Sports equipment rental
    • Bicycle rental
    Available in all rooms
    • Additional bathroom
    • Additional toilet
    • Air conditioning
    • Free bottled water
    • Internet access – wireless
    • Kitchenette
    • Linens
    • Locker
    • Shower
    • Towels
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Location

    No 7, Hang Muoi Street, Old Quarter, Hanoi, Vietnam, 10000
    Excellent
    Location

    8.1

    Airports
    • Noi Bai International Airport (HAN)
      21.1 km 34 min drive
    • Cat Bi International Airport (HPH)
      93.4 km
    Public transportation
    • Hanoi Railway Station
      1.8 km 13 min drive
    Hospital or clinic
    • Nha Thuoc Pharmacy
      120 m
    Shopping
    • Night Market
      530 m
    Convenience store
    • Circle K
      240 m 1 min drive
    Cash withdrawal
    • ATM
      540 m 8 min walk

    What's nearby

    Popular landmarks
    • Old Quarter
      420 m
    • St. Joseph's Cathedral
      850 m
    • Vietnamese Women's Museum
      1.3 km
    • Hoa Lo Prison
      1.4 km
    • Vietnam Military History Museum
      1.5 km
    • Ho Chi Minh Mausoleum
      2.1 km
    • Presidential Palace Historical Site
      2.1 km
    • One Pillar Pagoda
      2.2 km
    • Temple of Literature & National University
      2.2 km
    • Vietnam Museum of Ethnology
      5.8 km
    Nearby landmarks
    • Fancy Fruit
      110 m
    • Nha Thuoc Pharmacy
      120 m
    • Ancient House
      120 m
    • Viettime Craft
      120 m
    • Factory Outlet
      130 m
    • 87 Ma May
      130 m
    • Hanoi Skate Quarter
      140 m
    • Hanoi Old Quarter Culture Exchange Center
      200 m
    • Vietnam Old Propaganda Posters
      230 m
    • Trung tâm Y tế Quận Hoàn Kiếm
      230 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-1 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from12:00
    • Check-out from23:00
    • Check-out until11:00
    Getting around
    • Airport transfer fee16 USD
    The property
    • Number of floors5
    • Number of rooms 34
    • Room voltage220

    Reviews of Zostay Hostel Backpackers from real guests

    Provided by verified guests of Agoda
    7.2
    /
    10
    Cleanliness6.5
    Facilities6.4
    Location8.1
    Room comfort and quality6.0
    Service7.8
    Value for money7.2
    High score for Hanoi
    Rating
    9+ Exceptional (26)
    8-9 Excellent (8)
    7-8 Very Good (9)
    6-7 Good (3)
    <6 Below Expectation (29)
    Time of the year
    Mar - May (31)
    Jun - Aug (20)
    Sep - Nov (8)
    Dec - Feb (16)

    Show reviews that mention 

    Showing 75 verified guest comments
    1234
    10.0
    Exceptional
    Deepbanka from India
    Solo traveler
    Stayed 1 night in June 2016

    Very very cool Hostel”

    This is the firstime im visit Hanoi, im stayed here 1 day then i go to Halong bay, zostay very cool , staff warm, friendly, help me so much, this is good location, thats place at Hanoi center, i will come back and recommend should to be stay here when you are looking for Hostel at Hanoi Vietnam

    Reviewed June 05, 2016

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    9.6
    Exceptional
    Victoria from United States
    Business traveler
    Bed in 6-Bed Female Dormitory Room
    Stayed 1 night in April 2017

    Good Staff!”

    I 've stayed here for one night. I really like here for your service! Specially, Staff. Old Quarter Hanoi 's noisy, has many restaurants, bars, clubs around hostel. Eating out 's good.

    Reviewed April 07, 2017

    See room deals

    10.0
    Exceptional
    Hoang from Vietnam
    Business traveler
    Stayed 1 night in June 2016

    Nice place Hostel”

    Zostay the best in Hanoi, i've been many hostel but i think this hostel beter more than

    Reviewed June 05, 2016

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    9.2
    Exceptional
    thanh from Vietnam
    Solo traveler
    Bed in 6-Bed Female Dormitory Room
    Stayed 1 night in March 2017

    It's an ok hostel”

    My feeling for the first time i arrived was respected by friendly, polite staff. They have some facilities like tea or drink when u 're waiting for staffs arrange room. My dorm room was clean, fresh. All of that 're ok. The last thing i was disappointed with location of hostel. No lake, no sky, no large vision view from balcony of hostel.

    Reviewed March 30, 2017

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    6.0
    QATADA from Jordan
    Solo traveler
    Single Bed in 10-Bed Dormitory Room
    Stayed 5 nights in December 2018

    Good location in old quarter”

    Airport bus stop No.86 at the door of hostel Good staff Within walking distance to ho hoan kiem lake ,night market, cho dong chuan market, old hanoi quarter ,plenty of shops,restaurants and some halal restaurants,coffee shops,grocery,tourist agents,money exchange shops, not far from main attraction spots of old hanoi Room smelly coz inhabitants keeping tgeir shoes inside ,keep balcony door open while smoking .hostel staff couldnt be firm and stop that. Hostel entrance looks good but upper stairs it is old and cleanless of small bath room is not that good Breakfast is cup of coffee or tea plus egg sandwitch I was allowed to use kitchen to prepare my noodles Internet connection is good AC in the room is effecient and good Room has only sliding room that can be opened by any one with no security lock and so no privacy as many inhabitants leave door open when they go out or in.

    Reviewed December 10, 2018

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    8.4
    Excellent
    Samyuktha from India
    Family with teens
    Quad Room
    Stayed 1 night in December 2016

    Really nice staff”

    Someone in the room we booked got sick so couldn't move out so the staff put us in a nearby apartment which was fancier than the one we paid for. They also provided us with free transport to the Old quarter. So happy!

    Reviewed January 07, 2017

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    9.2
    Exceptional
    Bui from Vietnam
    Solo traveler
    Bed in 6-Bed Female Dormitory Room
    Stayed 1 night in April 2017

    Chill !”

    Nice hotel, in the old town, you can explore old quarters from here. Very helpful staff.

    Reviewed April 21, 2017

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    9.2
    Exceptional
    Nguyen from Vietnam
    Solo traveler
    Bed in 6-Bed (Female)
    Stayed 1 night in April 2017

    My Home!”

    The staff here are absolutely bloody wonderful, they made this place my little home from home. They sorted out absolutely everything for my stay inc. various trips/transfers/recommendations and are the friendliest going. The location is fantastic and the place itself is very clean. It's not a party hostel, but more of a little haven!

    Reviewed April 07, 2017

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    10.0
    Exceptional
    Nguyen from Vietnam
    Solo traveler
    Bed in 6-Bed Female Dormitory Room
    Stayed 1 night in April 2017

    Value and Sactisfy !!”

    I picked this hostel due to having a personal preference of having the curtains for privacy but ended up getting much more in value. I only intended to stay for one night but stayed for another 5 due to how great this place is for value and how friendly the staff

    Reviewed April 08, 2017

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    8.8
    Excellent
    Haaziq from Sri Lanka
    Solo traveler
    Stayed 11 nights in July 2016

    Good enough for a long stay as well”

    The staff are so friendly along with the backpackers that come and stay here. All the basic necessities are available such as Wi-Fi, hot water, breakfast etc.

    Reviewed August 06, 2016

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    10.0
    Exceptional
    Đinh from Vietnam
    Solo traveler
    Bed in 6-Bed Female Dormitory Room
    Stayed 1 night in April 2017

    Don't miss!”

    Perfect for your stay in hanoi, you just step here in a good spot to make your trip wonderful ! I'll come again for sure.

    Reviewed April 04, 2017

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    10.0
    Exceptional
    Thomas from United States
    Business traveler
    Bed in 6-Bed Female Dormitory Room
    Stayed 1 night in April 2017

    Amazing Hostel!”

    Very clean and friendly atmosphere, super helpful, they go out off their way and beyond for you. Best hostel I've stayed in Vietnam so far!

    Reviewed April 07, 2017

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    10.0
    Exceptional
    John from United States
    Solo traveler
    Bed in 6-Bed Female Dormitory Room
    Stayed 1 night in March 2017

    Great Hostel!!”

    I haven't travelled this country before. i wanna stay a few days, But i can't. Hope so, next time i will book this hostel again.

    Reviewed March 27, 2017

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    6.8
    Good
    Saskia from Netherlands
    Solo traveler
    Stayed 1 night in March 2016

    Home away from home”

    Zostel was recommended to me by a friend. I happily stayed there three times during my time in northern Vietnam. The staff is kind and extremely willing to help you out with whatever problems or questions you have and will make you feel at home. Location is very convenient and the building has a nice rooftop with bean bags where you can cozily enjoy a movie on tuesdays or fridays. If you need a nice place to crash in the old quarter then don't hesitate to come Zostel.

    Reviewed April 10, 2016

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    10.0
    Exceptional
    son from Vietnam
    Business traveler
    Bed in 6-Bed (Female)
    Stayed 1 night in April 2017

    It's amazing hostel !”

    i enjoyed this awesome hostel. Nothing 's bad. Good hostel !

    Reviewed April 03, 2017

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    9.2
    Exceptional
    Eric from France
    Group
    Quad Room
    Stayed 3 nights in May 2017

    Exceptional”

    Low ceiling in our 2 big bed room. Not advised for tall people. But after we get used to living there. Very well located and a very good pho 50meters from the hotel :)

    Reviewed May 17, 2017

    See room deals

    Thanks

    Responded June 15, 2017
    Zostay Hostel Backpackers
    6.0
    Stephanie from United States
    Solo traveler
    Stayed 1 night in February 2016

    Last Resort”

    Location price

    When I checked into the female-only dorm, one of the staff was sleeping on another bed in the room. When he got up, he folded up the comforter and left the dirty sheets on the bed! The bathroom stinks and the old shower wand is filthy. It was 58 degrees Fahrenheit and they had not heat and windows open. Even by Cietnam standards, the bed was rock hard. Walk to everything in Hanoi from here. They had good wifi.

    Reviewed February 06, 2016

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    10.0
    Exceptional
    sirikan from Thailand
    Group
    Stayed 4 nights in June 2016

    Love it ”

    It's not a hostel it's a friend's house

    Reviewed June 29, 2016

    See room deals

    4.8
    Yuting from Taiwan
    Solo traveler
    Bed in 6-Bed Female Dormitory Room
    Stayed 3 nights in July 2017

    Something Can't be solved by friendly”

    After waiting for a quite long time after I arrived hotel, the staff said there was no bed for me (there was another traveller telling them that his bed was taken at the same time). Although they were trying to solve the problem by offering me another place to stay for 1 night, and come back to the hotel tomorrow, it was very far from the town unlike he said it was "close" , and I paid for the Uber myself to get back to there. They gave me many excuses such as it was because of my late show up, and someone was sick so they let her stayed 1 more night, totally not acceptable because check-out time is always earlier than check-in time. How can they be so sure that I will not show up at the time she has to check out? Obviously that is not a good booking management. I chose this hotel because of the good reviews, yes, the staff were friendly, but if I go to Hanoi again, I won't choose here to stay again. There're totally much more choice you can makein Hanoi.

    Reviewed July 30, 2017

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    5.6
    GOBIN from United Kingdom
    Solo traveler
    Double Room with Shared Bathroom
    Stayed 2 nights in December 2019

    Not worth the price ”

    Stayed in a double bedroom. On arrival, blanket was not changed as I could clearly see all the stains, dirt on it and one of the key indicator is the awful smell. On reporting, not so friendly staff did change it though (had to explain the issue via Google translate). Shared ablution is old and may need refurbishment. Don't be surprised if someone leaves something behind in the toilet as I ended up with a bit of flushing and brushing. No elevator so, be mindful with the steps. The location is ideal and wifi is good. Lots of better deals on cheaper prices in the same area.

    Reviewed January 18, 2020

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    1234
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