Fairmont Room with Queen Bed - Guestroom, Fairmont The Norfolk in Nairobi
Entrance, Fairmont The Norfolk in Nairobi
Fairmont The Norfolk
Bar/lounge, Fairmont The Norfolk in Nairobi
Lobby, Fairmont The Norfolk in Nairobi
View, Fairmont The Norfolk in Nairobi
Bar/lounge, Fairmont The Norfolk in Nairobi

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226 reviews

226 reviews

See map

7.7Very good

Location rating score

Very good location
Popular landmarks
Nairobi National Museum
520 m
Kenyetta Conference Centre
1.4 km
American Embassy Memorial Garden
1.7 km
Karura Forest
4.1 km
The Village Market
5.0 km
Closest landmarks
Kenya National Theatre
40 m
Seropharm E.A
140 m
The Great Court
190 m
Text Book Centre - Kijabe St
220 m
University of Nairobi
260 m

Fairmont The Norfolk

00200 PO Box 58581, Central Business District, Nairobi, Kenya, 58581 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Central Business District part of Nairobi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Nairobi National Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.


450 meters to Maasai Market

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange


Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center


Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money7.3
Distance to city center2.3 Km
Location rating7.7
Nearest airportWilson Airport (WIL)
Distance to airport4.7 km

Rooms available at Fairmont The Norfolk

Very good
Room comfort & quality


Deluxe Room with King Bed
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Norfolk Signature Suite with King Bed
  • Room size: 79 m²/850 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Fairmont Room
  • Room size: 26 m²/280 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
1937 Suite
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed or 1 double bed
Enter dates to see prices
Deluxe Room with 2 Single Beds
  • Room size: 35 m²/377 ft²
  • Courtyard view
  • 2 single beds
Enter dates to see prices
Deluxe Room
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Courtyard King Non-Smoking
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Veranda King Non-Smoking
  • Non-smoking
  • Shower
  • 1 king bed
Enter dates to see prices
Junior Suite with Queen Bed
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
Deluxe Courtyard Room with 2 Single Beds
  • Room size: 35 m²/377 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Fairmont The Norfolk provide laundry services?

Yes! Fairmont The Norfolk offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

What bars are nearby Fairmont The Norfolk?

While staying at Fairmont The Norfolk, take pleasure in your evening or night out at Club Soundd, Jockey Pub, and Monte Carlo Club to make the most out of your nightlife.

How many rooms does Fairmont The Norfolk have?

Fairmont The Norfolk has a total of 170 rooms.

What is the average rating that past Couples' have given to Fairmont The Norfolk?

Past couple travelers that have stayed at this property have given Fairmont The Norfolk an average rating of 8.4. You can look up on more descriptive customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the nearest train, metro, or bus station to Fairmont The Norfolk?

The nearest train, metro, or bus station is Embakasi, 11848.51 m away from Fairmont The Norfolk.

What time is check-in and check-out at Fairmont The Norfolk?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

Is breakfast offered at Fairmont The Norfolk?

Wake up to an amazing buffet breakfast at Fairmont The Norfolk. Travelers can enjoy breakfast offered with an additional charge of 3031 KES for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Fairmont The Norfolk

More about Fairmont The Norfolk

Step into Elegance and History at Fairmont The Norfolk

Nestled in the heart of Nairobi, Kenya, Fairmont The Norfolk is a luxurious 5-star hotel that seamlessly blends modern comforts with a rich historical heritage. With its grandeur and timeless charm, this iconic hotel has been a favorite among discerning travelers since it was first built in 1904. Located just 2.3 kilometers from the city center, it offers a tranquil oasis amidst the bustling cityscape. Boasting 170 beautifully appointed rooms, Fairmont The Norfolk provides a haven of relaxation and sophistication. Each room is meticulously designed to offer a seamless blend of contemporary style and classic elegance. With a check-in time from 12:00 PM, guests can start their stay at their own pace, while the check-out time of 12:00 PM allows for a leisurely departure. Fairmont The Norfolk's dedication to providing exceptional service extends to families as well. With its child policy, children between the ages of 6 to 17 can stay free of charge, making it an ideal choice for families looking to create lasting memories together. Whether you're exploring the city's vibrant attractions or simply enjoying the hotel's world-class facilities, Fairmont The Norfolk ensures a memorable experience for guests of all ages. In addition to its luxurious accommodations, Fairmont The Norfolk offers convenient access to Nairobi's international airport, located just 45 minutes away. This makes it an ideal choice for both business and leisure travelers, as it allows for seamless travel connections. With its last renovation in 2014, the hotel combines historical charm with modern amenities, creating a truly unique and unforgettable experience for every guest who steps through its doors.

Unwind and Indulge in Exceptional Entertainment Facilities

At Fairmont The Norfolk, your stay is not just about luxurious accommodations, but also about indulging in a range of exceptional entertainment facilities. Whether you're looking to relax or have a fun-filled experience, this Nairobi hotel has it all. Step into the hotel's onsite shops and explore a variety of unique items and souvenirs. Enjoy a refreshing drink at the elegant bar, where you can unwind with your favorite cocktail or sample a selection of fine wines. Pamper yourself at the salon and let the skilled professionals enhance your beauty and well-being. For ultimate relaxation, head to the spa and immerse yourself in a world of tranquility. Indulge in a rejuvenating massage, unwind in the sauna and steam room, or simply lounge in the serene garden. If you prefer a more social setting, the shared lounge/TV area is the perfect place to relax and connect with fellow guests. Don't forget to visit the gift/souvenir shop to bring back a piece of your memorable stay at Fairmont The Norfolk.

Stay Active at Fairmont The Norfolk's Impressive Sports Facilities

Fairmont The Norfolk in Nairobi, Kenya, offers a range of top-notch sports facilities for guests to stay active and enjoy their stay to the fullest. Whether you're a fitness enthusiast or simply looking to relax by the pool, this hotel has something for everyone. Start your day with a refreshing swim in the indoor pool, perfect for a morning workout or a leisurely dip. For golf enthusiasts, Fairmont The Norfolk boasts an on-site golf course, allowing guests to practice their swing and enjoy a round of golf in a picturesque setting. If you prefer a more traditional workout, head to the fitness center equipped with state-of-the-art equipment. Stay in shape and maintain your fitness routine while enjoying breathtaking views of Nairobi. After a workout, cool off and unwind at the outdoor pool, surrounded by lush greenery and offering a tranquil oasis in the heart of the city. For those seeking a more laid-back experience, the poolside bar is the perfect spot to relax and enjoy a refreshing drink. Sip on a cocktail while soaking up the sun and taking in the vibrant atmosphere. Although Fairmont The Norfolk is not located directly on the beach, guests can still enjoy the hotel's beach facilities. Take a short drive to one of Nairobi's nearby beaches and spend a day lounging by the shore, swimming in the crystal-clear waters, or engaging in various beach activities. No matter your preference, Fairmont The Norfolk's impressive sports facilities ensure that guests can stay active and make the most of their stay in Nairobi, Kenya.

Convenient Facilities at Fairmont The Norfolk

Fairmont The Norfolk in Nairobi, Kenya offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, guests can enjoy delicious meals and drinks at any time of the day, right in the comfort of their own rooms. The hotel also provides laundry service and dry cleaning facilities, allowing guests to keep their clothes fresh and clean throughout their stay. For added convenience, Fairmont The Norfolk offers safety deposit boxes to securely store valuable belongings, as well as a concierge service to assist guests with any requests or travel arrangements. Wi-Fi is available in both public areas and all rooms, ensuring that guests can stay connected throughout their stay. There is also a designated smoking area for those who wish to smoke. Other convenient facilities include express check-in/check-out services, luggage storage, and a convenience store on-site. The hotel also provides daily housekeeping to keep the rooms tidy and organized. With these exceptional convenience facilities, Fairmont The Norfolk ensures that guests have a comfortable and enjoyable stay.

Convenient and Hassle-Free Transport Facilities at Fairmont The Norfolk

Fairmont The Norfolk in Nairobi, Kenya offers a range of transport facilities to ensure a convenient and hassle-free stay for its guests. From the moment you arrive at the airport, you can take advantage of the airport transfer service provided by the hotel. This service ensures a smooth and comfortable journey from Jomo Kenyatta International Airport to the hotel, allowing you to start your vacation or business trip without any stress or worry. For those looking to explore the vibrant city of Nairobi, the hotel offers a variety of tour options. Whether you want to visit the Nairobi National Park, the David Sheldrick Wildlife Trust, or the Karen Blixen Museum, the hotel's tour service will take care of all the arrangements, ensuring you have a memorable and enriching experience. Parking is never a concern at Fairmont The Norfolk, as the hotel provides both valet parking and a spacious car park free of charge. If you prefer not to drive, the hotel also offers a shuttle service to popular destinations within the city. Additionally, guests can easily hire a car through the hotel's car hire service or request a taxi for their transportation needs. To make your travel experience even more convenient, the hotel provides a ticket service, allowing you to easily book tickets for local attractions, events, or transportation. Whether you need assistance with airport transfers, city tours, or transportation arrangements, Fairmont The Norfolk ensures that your stay in Nairobi is seamless and enjoyable.

Luxurious Room Facilities at Fairmont The Norfolk

Indulge in the ultimate comfort and luxury at Fairmont The Norfolk, where every detail has been carefully curated to ensure an unforgettable stay. The hotel offers an array of exceptional room facilities, designed to cater to the needs and desires of discerning travelers. Step into your elegantly appointed room and feel the soothing embrace of air conditioning, providing a cool and refreshing ambiance. Wrap yourself in the plush bathrobes provided, adding an extra touch of relaxation to your stay. Stay updated with the latest news and happenings with the complimentary daily newspaper, keeping you informed and entertained throughout your stay. Getting ready for the day or a night out is a breeze with the hair dryer provided in your room. Enjoy a refreshing drink or a midnight snack from the well-stocked mini bar, offering a variety of beverages and snacks to satisfy your cravings. Step out onto your private balcony or terrace and take in the breathtaking views of Nairobi, immersing yourself in the vibrant energy of the city. Unwind after a long day of exploring with the satellite/cable TV, offering a wide range of channels and entertainment options for your enjoyment. Whether you want to catch up on your favorite shows or simply relax with a movie, the TV ensures endless entertainment possibilities. Fairmont The Norfolk goes above and beyond to provide guests with an exceptional stay, and the luxurious room facilities are a testament to this commitment. Experience the epitome of comfort and convenience during your stay at Fairmont The Norfolk in Nairobi, Kenya.

Indulge in Exquisite Dining at Fairmont The Norfolk

At Fairmont The Norfolk, guests can look forward to a truly exceptional dining experience. With a range of dining facilities available, including a coffee shop, restaurant, and 24-hour room service, there is something to satisfy every palate. Start your day off right with a delicious breakfast buffet at the hotel's restaurant. Indulge in a wide variety of freshly prepared dishes, from continental classics to local Kenyan specialties. The restaurant offers a warm and inviting atmosphere, perfect for enjoying a leisurely meal with family or friends. For a quick pick-me-up or a casual bite to eat, head to the hotel's coffee shop. Here, you can enjoy a selection of freshly brewed coffees, teas, and pastries. Whether you're in need of a caffeine fix or a sweet treat, the coffee shop is the perfect spot to relax and unwind. If you prefer the convenience of dining in the comfort of your own room, Fairmont The Norfolk offers 24-hour room service. Choose from a diverse menu featuring both local and international cuisine, and have your meal delivered right to your door. With its array of dining options, Fairmont The Norfolk ensures that guests are well taken care of when it comes to satisfying their culinary desires. Whether you're craving a hearty breakfast, a quick snack, or a gourmet dinner, you'll find it all within the hotel's dining facilities.

Luxurious and Comfortable Rooms at Fairmont The Norfolk

Experience the epitome of luxury at Fairmont The Norfolk with its wide range of exquisite room offerings. From the spacious and elegant 1937 Suite to the cozy and comfortable Deluxe Courtyard Rooms, there is something to suit every traveler's needs. Indulge in the ultimate relaxation in the Deluxe Veranda King Non-Smoking room, featuring a plush king bed and a private veranda overlooking the beautiful courtyard. For those traveling with family or friends, the Deluxe Room with 2 Single Beds offers ample space and comfort. Booking your stay at Fairmont The Norfolk through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options, compare prices, and secure your reservation with just a few clicks. Don't miss out on the opportunity to enjoy a luxurious stay at Fairmont The Norfolk at the best rates by booking through Agoda today!

Discover the Vibrant Central Business District in Nairobi

Nestled in the heart of Nairobi, Kenya, Fairmont The Norfolk offers a prime location in the bustling Central Business District (CBD). This vibrant neighborhood is a hub of activity, where business, culture, and entertainment seamlessly blend together. As you step outside the hotel, you'll find yourself surrounded by towering skyscrapers, modern office buildings, and a thriving commercial scene. The CBD is home to numerous multinational corporations, financial institutions, and government offices, making it a center of economic activity in East Africa. Whether you're visiting for business or pleasure, this dynamic district offers endless opportunities for networking, shopping, and exploring. Beyond its business-centric atmosphere, the CBD is also rich in history and culture. Just a short stroll from the hotel, you can discover iconic landmarks such as the Kenyatta International Conference Centre and the Parliament Buildings. Immerse yourself in the local culture by visiting nearby art galleries, museums, and theaters, which showcase the vibrant arts scene of Nairobi. After a day of business meetings or sightseeing, you can unwind in one of the CBD's many trendy restaurants, cafes, or bars. Indulge in a wide range of cuisines, from traditional Kenyan dishes to international flavors, and experience the city's vibrant nightlife. With its central location and vibrant atmosphere, the Central Business District in Nairobi offers a captivating blend of business, culture, and entertainment. Stay at Fairmont The Norfolk and immerse yourself in the energy and excitement of this bustling neighborhood.

Convenient Transportation from Nairobi Airports to Fairmont The Norfolk

Fairmont The Norfolk, located in the heart of Nairobi's Central Business District, offers a luxurious and convenient base for exploring the vibrant city. When it comes to getting from the airport to the hotel, there are a few options to choose from. If you are arriving at Jomo Kenyatta International Airport, the largest airport in Nairobi, you can easily reach Fairmont The Norfolk by taxi or airport transfer. Taxis are readily available outside the arrivals terminal, and it is recommended to negotiate the fare before starting the journey. Alternatively, you can pre-book an airport transfer service to ensure a hassle-free and comfortable ride to the hotel. For those arriving at Wilson Airport, which mainly serves domestic and regional flights, Fairmont The Norfolk is just a short drive away. Taxis are available at the airport, and the journey to the hotel takes around 15 minutes, depending on traffic. If you prefer a more convenient option, you can arrange for a hotel transfer in advance. No matter which airport you arrive at, the journey to Fairmont The Norfolk is relatively straightforward. The hotel's central location makes it easily accessible, and the friendly staff will be more than happy to assist you with any transportation arrangements you may need. So sit back, relax, and get ready to enjoy a memorable stay at Fairmont The Norfolk in Nairobi.

Explore Nairobi's Rich Cultural Heritage and Landmarks near Fairmont The Norfolk

Fairmont The Norfolk is perfectly situated in the heart of Nairobi, Kenya, surrounded by a wealth of cultural landmarks and attractions. Just a short distance away, you'll find the Nairobi National Museum, a treasure trove of Kenyan art, history, and culture. Explore its fascinating exhibits, including archaeological artifacts, ethnographic displays, and contemporary art. For those interested in politics and history, the Kenya Parliament Buildings are within walking distance. Marvel at the grand architecture and learn about the country's political system. Nearby, you can also visit the National Archives, which houses a vast collection of historical documents and photographs that offer insights into Kenya's past. If you're seeking a moment of tranquility, head to the Holy Family Basilica, a stunning Catholic church known for its beautiful stained glass windows and serene atmosphere. Take a quiet stroll through the American Embassy Memorial Garden, a peaceful oasis dedicated to the memory of those who lost their lives in the 1998 embassy bombing. For railway enthusiasts, the Railway Museum is a must-visit. Discover the history of Kenya's railway system and admire vintage locomotives and carriages. And if you need to take care of any practical matters during your stay, the Postbank and Mayfair Forex are conveniently located nearby. With its prime location and proximity to these landmarks and attractions, Fairmont The Norfolk offers an ideal base for exploring the vibrant city of Nairobi and immersing yourself in its rich cultural heritage.

Conveniently Located Near Nairobi Railway Station

Fairmont The Norfolk is ideally situated just a short distance from Nairobi Railway Station, making it a perfect choice for travelers looking for convenient access to public transportation. Located in the heart of Nairobi, this historic hotel offers easy connections to various destinations in the city and beyond. Nairobi Railway Station is a major transportation hub in the city, providing both local and regional train services. From the hotel, guests can easily walk to the station and catch a train to explore Nairobi's vibrant neighborhoods or venture further afield to other parts of Kenya. Whether you're heading to the bustling markets of downtown Nairobi or embarking on a safari adventure in the Maasai Mara, the proximity of Fairmont The Norfolk to Nairobi Railway Station ensures you can easily reach your desired destination. In addition to the railway station, Fairmont The Norfolk is also conveniently located near several bus stops and taxi stands. This allows guests to easily navigate the city and explore its many attractions. Whether you prefer the convenience of public buses or the flexibility of taxis, you'll find plenty of options just steps away from the hotel. With its prime location and proximity to various public transport stations, Fairmont The Norfolk offers guests unparalleled convenience and accessibility for exploring Nairobi and beyond.

A Culinary Oasis: A Variety of Dining Options Await

Fairmont The Norfolk is surrounded by an array of delightful restaurants that cater to every palate. Just steps away from the hotel, you'll find Ankara food court, offering a diverse selection of local and international cuisines in a vibrant setting. For those craving authentic African flavors, Waka Waka is a must-visit, serving up traditional dishes bursting with bold and tantalizing flavors. If you're in the mood for a cozy coffee house ambiance, Beneve Coffee House is the perfect spot to relax and savor a cup of freshly brewed coffee. Millenium is another fantastic option, known for its delectable fusion of Asian and European dishes. For a sweet treat, head over to Sno Cream, where you can indulge in a variety of delicious ice cream flavors. Pradip Enterprises and Rayan Hotel & Restaurant are also nearby, offering a taste of local Kenyan cuisine. Seven Grill & Lounge is a great choice for those seeking a lively atmosphere and mouthwatering grilled specialties. Dormans Restaurant, a Nairobi institution, is just a short stroll away, serving up sumptuous breakfast, lunch, and dinner options. And if you're in the mood for Italian cuisine, Trattoria is the place to be, where you can enjoy authentic pasta dishes and wood-fired pizzas. With such a diverse range of dining options, Fairmont The Norfolk ensures that every guest can embark on a culinary adventure without even leaving the hotel's vicinity.

Shop 'til You Drop at Nairobi's Premier Shopping Landmarks

Fairmont The Norfolk is conveniently located near some of Nairobi's most popular shopping landmarks. Just a short walk away, you'll find Lazards, Capital Realtime, and Seal Honey, where you can indulge in a wide range of local and international products. If you're a bookworm, don't miss Text Book Centre - Kijabe St, a haven for book lovers with its extensive collection of books and literary treasures. For a truly authentic shopping experience, head to River Road and explore the bustling Blue Market, where you can browse through a variety of vibrant stalls selling everything from traditional African crafts to fresh produce. If you're looking for unique souvenirs to take back home, Zanzibar Curio Shop is the place to go, offering a wide selection of handmade crafts and traditional African artifacts. Photography enthusiasts will be delighted by Elite Camera House, a specialty store that stocks a range of high-quality cameras and accessories. And for all your grocery needs, Uchumi - Downtown is just a stone's throw away, offering a wide range of fresh produce, household items, and more. Finally, if you're in the mood for some retail therapy, make sure to visit AGX, a popular shopping mall where you'll find a variety of shops and boutiques offering the latest fashion trends and designer labels. With such a diverse range of shopping landmarks just steps away from Fairmont The Norfolk, you'll have plenty of opportunities to shop 'til you drop during your stay in Nairobi.

Exquisite Hospitality and Unforgettable Experiences at Fairmont The Norfolk

Welcome to Fairmont The Norfolk, where exceptional service and unparalleled experiences await you. With an overall rating of 7.8, this iconic hotel in Nairobi, Kenya has garnered positive customer reviews across various categories. From its impeccable staff performance to its delectable food and dining options, Fairmont The Norfolk is the epitome of luxury and elegance. One of the highlights of this hotel is its outstanding staff performance, with a rating of 7.9. The dedicated and attentive staff members go above and beyond to ensure that every guest is well taken care of. From the warm welcome at the reception to the efficient room service, you can expect nothing less than exceptional hospitality throughout your stay. Whether you need assistance with arranging transportation or recommendations for local attractions, the staff at Fairmont The Norfolk will be more than happy to assist you with a smile. Additionally, Fairmont The Norfolk excels in providing an unforgettable culinary experience, with a rating of 8.0 for food and dining. Indulge in a gastronomic journey at the hotel's various dining outlets, where skilled chefs create mouthwatering dishes using the finest ingredients. From traditional Kenyan delicacies to international cuisines, there is something to satisfy every palate. Whether you choose to dine in the elegant Tatu Restaurant, enjoy a refreshing cocktail at the Cin Cin Wine Bar, or savor afternoon tea at the Tea Room, you are guaranteed a culinary adventure that will leave you craving for more.

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Amenities and facilities

Very good


Languages spoken
  • English
  • Arabic
  • French
  • German
  • Greek
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Halal
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site
Lord Delamere Terrace
  • Cuisine: American, Asian, Indian
  • Menu: Buffet, A-la-carte
Tatu Restaurant
  • Cuisine: International, Seafood, Steakhouse
  • Menu: Buffet
Cin Cin Bar and lounge
  • Cuisine: International
  • Menu: Buffet


00200 PO Box 58581, Central Business District, Nairobi, Kenya, 58581
Very good


  • Wilson Airport (WIL)
    4.7 km
  • Jomo Kenyatta International Airport (NBO)
    13.2 km
Public transportation
  • Nairobi Railway Station
    2.0 km
  • Makadara Railway Station
    6.4 km
Hospital or clinic
  • Seropharm E.A
    140 m
  • The Village Market
    5.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Nairobi National Museum
    520 m
  • Kenyetta Conference Centre
    1.4 km
  • American Embassy Memorial Garden
    1.7 km
  • Karura Forest
    4.1 km
  • The Village Market
    5.0 km
  • Nairobi National Park
    7.6 km
  • African Heritage House
    7.7 km
  • Karen Blixen Coffee Garden and Cottages
    13.6 km
  • Karen Blixen Museum
    14.1 km
  • Ngong Hills National Reserve
    24.6 km
Nearby landmarks
  • Kenya National Theatre
    40 m
  • Seropharm E.A
    140 m
  • The Great Court
    190 m
  • Text Book Centre - Kijabe St
    220 m
  • University of Nairobi
    260 m
    350 m
  • Nairobi Outpatient Centre Ltd
    400 m
    400 m
    410 m
  • Cultural Council of the Islamic Republic of Iran
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee55 KES
  • Distance from city center2.3 Km
  • Travel time to airport (minutes)45
  • Breakfast charge (unless included in room price)3031 KES
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of restaurants2
  • Number of rooms 170
  • Room voltage240
  • Year property opened1904
  • Most recent renovation2014

Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Fairmont The Norfolk from real guests

Provided by verified guests of Agoda
Room comfort and quality7.6
Value for money7.3
High score for Nairobi
9+ Exceptional (4)
8-9 Excellent (3)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (3)

Show reviews that mention 

Showing 12 verified guest comments
edward from Brazil
Stayed 1 night in December 2019


We were refused entry onto our flight from Brazil - via South Africa - for not having Yellow Fever vaccinations (required, unbeknownst to us, as we had spent more than 6 days in Brazil). I sent THREE emails to Fairmont Norfolk trying to change our dates. They never replied at all, and finally charged me for my cancelled room.

Reviewed December 11, 2019
stephanie from United Kingdom
Stayed 3 nights in October 2019

Overpriced stay”

The rooms were dark, tired, and outdated - they looked nothing like to pictures presented on the hotel website. Further, the in room wifi was so poor we had to go to the hotel's lobby just to get reception. We had to make daily calls to housekeeping to get daily refills on bottled water and coffee for the in room drink station, Lastly, the air conditioning was inadequate and, despite running continuously, failed to properly cool the room. It was especially uncomfortable when trying to sleep at night. Despite bringing ours concerns up to hotel management these issues were never resolved.

Reviewed October 10, 2019
elias from United States
Stayed 2 nights in September 2019

Excellent overall. One issue is that I booked and paid for king deluxe ”

They tried to give me a smaller twin bedroom

Reviewed September 30, 2019
Bruno from Switzerland
Solo traveler
Stayed 6 nights in March 2017

extremely lovable and nice staff”

I was very happy to stay at Norfolk because it was perfect situated in quiet area and close to everything, walking distance to National Museum, University and Restaurants in Westland. The pool area could be more five star..........I would give 3 star there. The menue in Restaurants are good but for vegetarian like I am not so much option. Also here could be more five star I would give also 3 star in choice of menu. But staff are extremely lovable and helpful and do real the best they can. Small things are every where happen but at all I loved to be there very much and will return.

Reviewed March 29, 2017
Anthony from New Zealand
Business traveler
Stayed 1 night in September 2016

Excellent as usual”

Tatu restaurant well worth the visit. Breakfast very expensive

Reviewed September 18, 2016
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