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Exterior view, Fraser Residence Sudirman, Jakarta in Jakarta
Fraser Residence Sudirman, Jakarta
Exterior view, Fraser Residence Sudirman, Jakarta in Jakarta
Lobby, Fraser Residence Sudirman, Jakarta in Jakarta
Lobby, Fraser Residence Sudirman, Jakarta in Jakarta
Interior view, Fraser Residence Sudirman, Jakarta in Jakarta
Swimming pool, Fraser Residence Sudirman, Jakarta in Jakarta

Removed from saved list

8.7

Excellent

1,412 reviews

1,412 reviews

See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
British Council
250 m
Pacific Place Jakarta
340 m
Taman Perkantoran Kuningan
490 m
Setiabudi Astra Station
270 m
Popular landmarks
Grand Indonesia Mall
1.8 km
National Museum
3.8 km
Gambir Train Station Building
3.9 km
National Monument (MONAS)
4.0 km
Jakarta Cathedral
4.7 km
Closest landmarks
Puskesmas Kelurahan Setia Budi
230 m
Apotik Setia Budhi
380 m
Puskesmas Karet
400 m
Bersih Sehat Health and Fitness
400 m
Sudirman Medical Centre
430 m

Fraser Residence Sudirman, Jakarta

Jl. Setiabudi Raya No. 9.Jakarta Pusat, Kuningan, Jakarta, Indonesia, 12910 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kuningan, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Airport transfer

Excellent breakfast

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Tennis court

Swimming pool [outdoor]

BBQ facilities

Luggage storage

This property is in high demand!

5 travelers have booked today.

Value for money8.8
Distance to city center3 km
Location rating8.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport9.2 km

Rooms available at Fraser Residence Sudirman, Jakarta

Excellent
Room comfort & quality

8.9

Two Bedroom Premier
...
  • Room size: 119 m²/1281 ft²
  • Balcony/terrace
Enter dates to see prices
One Bedroom Premier
...
  • Room size: 82 m²/883 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Deluxe Two-Bedroom Apartment
...
  • Room size: 121 m²/1302 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Three-Bedroom Apartment
...
  • Room size: 158 m²/1701 ft²
  • City view
  • 1 double bed and 1 queen be...
Enter dates to see prices
Deluxe Three-Bedroom Apartment
...
  • Room size: 158 m²/1701 ft²
  • City view
  • 1 double bed and 1 queen be...
Enter dates to see prices
Two Bedroom Deluxe
...
  • Room size: 119 m²/1281 ft²
  • Smoking allowed
  • 2 single beds and 1 king be...
Enter dates to see prices
Premier Two-Bedroom Apartment
...
  • Room size: 121 m²/1302 ft²
  • City view
  • 2 double beds
Enter dates to see prices
One Bedroom Deluxe
...
  • Room size: 82 m²/883 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Three Bedroom Deluxe
...
  • Room size: 158 m²/1701 ft²
  • City view
Enter dates to see prices
Three Bedroom Premier
...
  • Room size: 158 m²/1701 ft²
  • City view
  • 1 queen bed and 2 single be...
Enter dates to see prices

Frequently asked questions

What is the typical travel time to the nearest airport from Fraser Residence Sudirman, Jakarta?

The average travel time to get from Fraser Residence Sudirman, Jakarta to the airport is 45 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What points of interest are close by Fraser Residence Sudirman, Jakarta that are in walking distance?

While staying at Fraser Residence Sudirman, Jakarta, start off your getaway by checking out the nearest points of interest that are within close proximity to the property which include British Council, Pacific Place Jakarta, and Taman Perkantoran Kuningan.

What bars are nearby Fraser Residence Sudirman, Jakarta?

While lodging at Fraser Residence Sudirman, Jakarta, take pleasure in your evening or night out at Face Bar, BB's Bar, and Paprika Wine Bar to get the most out of your nightlife.

What public parks are nearby Fraser Residence Sudirman, Jakarta?

While lodging at Fraser Residence Sudirman, Jakarta, cherish your early morning or evening wander at nearby park which include Taman Lawang, Taman Tangkuban Perahu, and Taman Karawang.

What is the typical rating that past Families with young children have given to Fraser Residence Sudirman, Jakarta?

Past families with young children that have stayed at this property have given Fraser Residence Sudirman, Jakarta an average rating of 8.6. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Fraser Residence Sudirman, Jakarta?

Verified local visitors that have stayed at this property have given Fraser Residence Sudirman, Jakarta an average rating of 9.3. You can look up on more detailed customer evaluations, and comments for this property down in the review section.

What dining places are in close proximty of Fraser Residence Sudirman, Jakarta?

Fraser Residence Sudirman, Jakarta’s local neighborhood is Kuningan which includes popular restaurants such as Mbah Jingkrak, Ganesha ek Sanskriti, and Akira Back.

What popular shopping destinations are close to Fraser Residence Sudirman, Jakarta?

Shopping options in Fraser Residence Sudirman, Jakarta’s Kuningan neighborhood include Grand Indonesia Mall.

What time is check-in and check-out at Fraser Residence Sudirman, Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified periods may be charged an additional fee.

Can special events be hosted at Fraser Residence Sudirman, Jakarta?

This property has an indoor venue for your special get together. Large events and gatherings such as private events can be organized at Fraser Residence Sudirman, Jakarta. Small or intimate gatherings like honeymoons can also be accommodated.

What people love about Fraser Residence Sudirman, Jakarta

  • 10

    Exceptional
    Cleanliness

    "The unit is very clean and spacious."

    Katharina

    |

    July 9, 2023

  • 10

    Exceptional
    Cleanliness

    "Nice and clean"

    Fransisca

    |

    April 23, 2023

  • 10

    Exceptional
    Location

    "Very strategic location."

    Amilka

    |

    May 18, 2023

Overall rating:

8.7

Excellent
1,412 reviews
Cleanliness
9.0
Facilities
8.6
Location
8.6
Read all reviews >
What travelers say they love:
Nice size apartment for a single person to spend some time.
frank from Indonesia
Business traveler
More about Fraser Residence Sudirman, Jakarta

More about Fraser Residence Sudirman, Jakarta

Experience Luxury and Convenience at Fraser Residence Sudirman, Jakarta

Fraser Residence Sudirman, Jakarta is a 4.5-star hotel located in the bustling city of Jakarta, Indonesia. The hotel offers a wide range of facilities, including a coffee shop, restaurant, room service, safety deposit boxes, airport transfer, concierge, air conditioning, bathrobes, daily newspaper, hair dryer, balcony/terrace, satellite/cable TV, fitness center, sauna, steam room, outdoor pool, Wi-Fi in public areas, car park, designated smoking area, refrigerator, and free Wi-Fi in all rooms. Guests can also take advantage of the hotel's laundry service, dry cleaning, library, BBQ facilities, luggage storage, daily housekeeping, taxi service, car park onsite, car park free of charge, and free fitness center. With its luxurious amenities and convenient location, Fraser Residence Sudirman, Jakarta is the perfect choice for both business and leisure travelers.

Spacious and Luxurious Room Types at Fraser Residence Sudirman, Jakarta

Fraser Residence Sudirman, Jakarta offers a variety of spacious and luxurious room types to choose from. Guests can opt for the One Bedroom Premier, which spans 82 square meters and features 1 Queen Bed. For larger groups or families, the Three Bedroom Premier is a great option, boasting 158 square meters of space and offering 1 King Bed or 1 Queen Bed or 2 Single Beds. Alternatively, the Two Bedroom Premier offers 119 square meters of space, making it a great choice for those seeking a comfortable and roomy stay.

Positive Customer Reviews of Fraser Residence Sudirman, Jakarta

Fraser Residence Sudirman, Jakarta is a highly recommended hotel by its guests. The hotel's location is perfect for travelers as it is situated in a great location that is close to everything. The rooms are spacious, clean, comfortable, and beautifully designed with great ambiance. Guests appreciated the good hospitality, friendly and helpful staff who provided excellent services. The hotel amenities are also impressive, including a great swimming pool, good sports facilities, and a good breakfast. The hotel's price is reasonable, making it a great value for money. Overall, Fraser Residence Sudirman, Jakarta is an excellent choice for families and travelers looking for a comfortable, clean, and convenient place to stay in Jakarta, Indonesia.

Experience Unmatched Comfort and Service at Fraser Residence Sudirman, Jakarta

Fraser Residence Sudirman, Jakarta has consistently received high praise from its guests, with an overall rating of 8.7 on Agoda. The hotel is particularly renowned for its exceptional value, top-notch facilities, immaculate cleanliness, and friendly and efficient staff. Guests have raved about the comfort of the accommodations, which are designed to cater to the needs of both business and leisure travelers. While the food and dining options have received a slightly lower score, the hotel's prime location in the heart of Jakarta more than makes up for it. Whether you're in town for work or play, Fraser Residence Sudirman, Jakarta is sure to exceed your expectations and provide you with an unforgettable stay.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

54 mentions

Housekeeping

49 mentions

Swimming Pool

37 mentions

Internet

10 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Indonesian
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Sauna
  • Spa/sauna
  • Squash court
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Complimentary tea
  • Desk
  • Dining table
  • Free bottled water
  • Free instant coffee
  • In-room safe box
  • Kitchenette
  • Kitchenware
  • Microwave
  • Mirror
  • Private bathroom
  • Refrigerator
  • Separate living room
  • Separate shower/bathtub
  • Shower
  • Sofa
  • Telephone
  • Tile/marble flooring
  • Towels
  • TV
  • Umbrella
  • Washing machine
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte

Location

Jl. Setiabudi Raya No. 9.Jakarta Pusat, Kuningan, Jakarta, Indonesia, 12910
Excellent
Location

8.6

Airports
  • Halim Perdanakusuma International Airport (HLP)
    9.2 km
  • Soekarno-Hatta International Airport (CGK)
    20.9 km
Public transportation
  • Setiabudi Astra Station
    270 m
  • MRT Station Bendungan Hilir
    820 m
Hospital or clinic
  • Puskesmas Kelurahan Setia Budi
    230 m
Shopping
  • Grand Indonesia Mall
    1.8 km
Convenience store
  • Alfamart
    470 m 7 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    1.8 km
  • National Museum
    3.8 km
  • Gambir Train Station Building
    3.9 km
  • National Monument (MONAS)
    4.0 km
  • Jakarta Cathedral
    4.7 km
  • Museum Bank Indonesia
    8.3 km
  • Jakarta Old Town
    8.6 km
  • Ancol Dreamland
    9.7 km
  • Istiqlal Mosque
    10.5 km
  • Beautiful Indonesia in Miniature Park
    15.3 km
Nearby landmarks
  • Puskesmas Kelurahan Setia Budi
    230 m
  • British Council
    250 m
  • Setiabudi Astra Station
    270 m
  • Pacific Place Jakarta
    340 m
  • Apotik Setia Budhi
    380 m
  • Puskesmas Karet
    400 m
  • Bersih Sehat Health and Fitness
    400 m
  • Sudirman Medical Centre
    430 m
  • Sahid Sahirman Memorial Hospital
    480 m
  • Taman Perkantoran Kuningan
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee36 IDR
  • Distance from city center3 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)200000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • License Id / Local Tax ID/ Entity NameVAT
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors33
  • Number of restaurants1
  • Number of rooms 107
  • Room voltage220
  • Year property opened2011
  • Most recent renovation2011
Parking
  • Daily parking fee0 IDR

Reviews of Fraser Residence Sudirman, Jakarta from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.0
Facilities8.6
Location8.6
Room comfort and quality8.9
Service8.9
Value for money8.8
High score for Jakarta
Rating
9+ Exceptional (310)
8-9 Excellent (160)
7-8 Very Good (136)
6-7 Good (42)
<6 Below Expectation (46)
Time of the year
Mar - May (142)
Jun - Aug (184)
Sep - Nov (192)
Dec - Feb (176)

Show reviews that mention 

Showing 694 verified guest comments
12345
10.0
Exceptional
Sylviani from Indonesia
Group
Deluxe Three-Bedroom Apartment
Stayed 2 nights in December 2022

Best Residence in Jakarta!”

We've stayed here countless time. In all that countless time, the stay is always memorable. They always go above and beyond everytime we come here for celebrating milestone too. The staff is all very friendly and helpful. The kitchen is very well equipped. The place is not new but yet they somehow manage to maintain it to be super clean and comfy. I noticed that in some rooms that they probably deemed to need a refresh furniture, they updated it.

Reviewed December 24, 2022

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Dear Ms. Sylviani Greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel residence as your home away from home. We will convey this positive response to entire team who have provided outstanding service and as our motivation to continue to improve our services even better in the future. We look forward to welcoming you back at Fraser Residence Sudirman Jakarta in the near future. Best Regards, Atha Imran Front Office Manager

Responded December 27, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Ian from Malaysia
Business traveler
2 Bedroom Deluxe
Stayed 6 nights in May 2022

Great hospitality & comfortable stay”

Great facilities, units were very spacious, suitable for family living and staff were always greeting us with the best smile.

Reviewed May 31, 2022

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Dear Mr Ian, Warmest greeting from Fraser Residence Sudirman Jakarta, It was a pleasure to have you staying with us and thank you for sharing your review about your recent stay with us. We are extremely delighted to learn that you had a great stay with your family and loved the overall experience. Thank you so much again, and we look forward to be hosting you back in the near future for another memorable and fantastic stay at Fraser Residence Sudirman, Jakarta. Sincerely yours, Yusup Duty Manager

Responded June 01, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Sugiharto from Indonesia
Group
Deluxe Two-Bedroom Apartment
Stayed 4 nights in May 2022

Awesome service and facilities”

Good location.. Awesome facilities.. Have a little accident at 1 of our room, water plumbing broken and the room flooded. But we got change to another room.. Thank you for the service..

Reviewed May 17, 2022

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Dear Mr Sugiharto, Warmest greeting from Fraser Residence Sudirman, Jakarta. Thank you for choosing us during your vacation and for taking the time to share your comments. We are sorry for the inconvenience and also glad as service from our team has met your expectation. Your feedback is very important for us to improve and keep going the extra miles to deliver the very best services & products. Thank you once again for your feedback and we are looking forward to welcome you again for your next visit. Stay healthy Sincerely yours, Yusup Ahpandi Duty Manager

Responded May 18, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Puspa from Indonesia
Couple
Three Bedroom Premier
Stayed 1 night in December 2022

Cozyyyy…”

Really nice hotel with a great view

Reviewed January 28, 2023

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Dear Ms. Puspa Warmest Greeting from Fraser Residence Sudirman Jakarta! Thank you for your time giving us great feedback and rating. Our team here are happy and motivated to keep serving great memorable service to all of our guests. Once again thank you and we are looking forward for your upcoming stay with us in the near future. Sincerely yours, Atha Imran Front Office Manager.

Responded January 30, 2023
Fraser Residence Sudirman, Jakarta
9.6
Exceptional
Reinneke from Indonesia
Family with young children
Three Bedroom Deluxe
Stayed 1 night in September 2022

Pool is superb!”

Strategic location, walking distance to MRT station, 3BR is definitely best choice for you who will be traveling with young children, pool was definitely all family members favorite! Night view from the balcony were amazing! Staff was great with warm hospitality & fast response, thank you Fraser! We really have a memorable 1 night stay 💙

Reviewed September 30, 2022

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Dear Ms. Reinneke, Greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing Fraser Residence Sudirman as your preferred accommodation in Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service and facility will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance. We are looking forward to welcoming you back in the near future. Sincerely, Atha Imran Front Office Manager

Responded October 03, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Ni from Indonesia
Group
Stayed 1 night in May 2021

Great location and facilities ”

Good for stay with group of friends, the only thing that need to improve the place for washing machines and room services to give you something that you requested smell not good (stuffy), maybe because no airflow. Fortunately when the door closed, no bad smell come in to the room.

Reviewed May 23, 2021

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Dear Mrs. Ni, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We look forward to welcoming back. Terima kasih. Warmest Regards Rina Pamungkas Assistant Operations Manager

Responded May 24, 2021
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Mary from Indonesia
Family with teens
Two Bedroom Premier
Stayed 1 night in June 2022

Second time”

Its my second time to have a staycation in here. The facilities is great

Reviewed December 06, 2022

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Dear Ms. Mary, Greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel residence as your home away from home. We will convey this positive response to entire team who have provided outstanding service and as our motivation to continue to improve our services even better in the future. We look forward to welcoming you back at Fraser Residence Sudirman Jakarta in the near future. Best Regards, Atha Imran Front Office Manager

Responded December 07, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Frida from Indonesia
Family with young children
Two Bedroom Deluxe
Stayed 3 nights in December 2022

Exceptional”

Always feel like home with Fraser. Thank you Fraser Sudirman.

Reviewed January 20, 2023

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Dear Ms. Frida Greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel residence as your home away from home. We will convey this positive response to entire team who have provided outstanding service and as our motivation to continue to improve our services even better in the future. We look forward to welcoming you back at Fraser Residence Sudirman Jakarta in the near future. Best Regards, Atha Imran Front Office Manager

Responded January 23, 2023
Fraser Residence Sudirman, Jakarta
9.6
Exceptional
JOSEPHINE from Indonesia
Family with teens
Two Bedroom Premier
Stayed 2 nights in July 2022

good location ”

the location is nice , walking distance to Sudirman street, quite clean although for an apartment need to add my stuffs, like towels, handsoap,number of glasses,etc but overall it's clean and nice for 2 bedrooms apartment

Reviewed July 30, 2022

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Dear Mrs. Josephine, Warmest Greeting from Fraser Residence Sudirman Jakarta. First of all we would like to thank for your time to take review for us. We alreday share your comments with our team and we do apologize regarding room amenities. We will make sure and try that this will not happen again for the next. Once again thank you. Sincerely yours, Yusup Duty Manager

Responded August 01, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Wei from Indonesia
Family with young children
Two Bedroom Deluxe
Stayed 2 nights in November 2022

Recommended for family”

Private lift is the best thing in this apartment.

Reviewed November 11, 2022

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Dear Ms Wei, Greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel as your home away from home. We will convey this positive response to our entire team who have provided outstanding service and as our motivation to continue to improve our services even better in the future. We look forward to welcoming you back at Fraser Residence Sudirman Jakarta in the near future. Best Regards, Atha Imran Front Office Manager

Responded November 14, 2022
Fraser Residence Sudirman, Jakarta
9.6
Exceptional
Sylviani from Singapore
Group
Stayed 2 nights in January 2020

Family gathering”

This is the second time I'm staying at Fraser. This time, 6 of us stayed at the 3-bedroom for our mom's birthday. I informed the stay ahead of our stay. The staffs went above and beyond to surprise my mom and made our stay unforgettable. Just one feedback; the common bathroom's window, curtain, and fan was dirty, there was dust and mold. So maybe if you could pay more attention to it, it'd be nice. Tho, they cleaned it the moment I've informed them about it, so it's great! Thanks!

Reviewed January 22, 2020

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Dear Mrs. Sylviani, Greetings from Fraser Residence Sudirman Jakarta. Thank you for your comments related to your recent stay with us. We are very pleased to learn that we have met your expectations. Thank you for your kind words about the quality of services offered and extended to you during your stay. We look forward to welcoming you back on your next return to Jakarta. Sincerely, Rina Pamungkas Guest Service Manager

Responded January 23, 2020
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Rika from Indonesia
Family with young children
Three Bedroom Deluxe
Stayed 1 night in August 2022

Best place for family staycation ”

Very recommended. The 3 BR deluxe was amazing!!

Reviewed August 29, 2022

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Dear Ms. Rika Greetings from Fraser Residence Sudirman Jakarta! It's an honor for us to receive a feedback from you. At Fraser, we put our customer at the heart of everything we do. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe Atha Imran Front Office Manager

Responded September 02, 2022
Fraser Residence Sudirman, Jakarta
9.2
Exceptional
Hendrik from Indonesia
Family with young children
Deluxe Two-Bedroom Apartment
Stayed 3 nights in December 2022

superb,but no mall adjacent”

spacious,clean,and private lift.The flaw is only there are no mall adjacent to the building, the nearest was located barely within walking distance for little children only when the weather is not raining.

Reviewed January 30, 2023

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Dear Mr. Hendrik Greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel residence as your home away from home. We will convey this positive response to entire team who have provided outstanding service and as our motivation to continue to improve our services even better in the future. In addition, there are several malls near by like Lotte Shopping Avenue, Grand Indonesia, Plaza Indonesia, and Kota Kasablanka which can be reach by cab for 5-10 minutes. We look forward to welcoming you back at Fraser Residence Sudirman Jakarta in the near future. Best Regards, Atha Imran Front Office Manager

Responded January 31, 2023
Fraser Residence Sudirman, Jakarta
9.2
Exceptional
Elwyn from Indonesia
Business traveler
One Bedroom Deluxe
Stayed 2 nights in November 2022

Opportunity to be a gem in the heart of Jakarta”

Room is super spacious (a bit over actually), especially living and dining are, but unfortunately the bedroom is too small. It makes the room looks “empty and cold”. Toiletries also can be improved. Wifi was bad when I was there. Had some online meetings and got connectivity issue a couple of times. Location-wise it’s really central, but sometime you have to make a turn If you go to the opposite direction. Staffs are really friendly and helpful tho. Overall it’s an okay one. Has the chance to be great with some improvements!

Reviewed November 30, 2022

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Dear Mr. Elwyn, Greetings from Fraser Residence Sudirman Jakarta! Thank you for your constructive feedback and we have shared it to the management. We will keep on improving our effort in giving a better performance. In the recent couple of days there are problem with our wifi connection. And we have found and allocate the problems with the internet service provider and also some of the access point devices. We apologize for the inconvenience. At Fraser, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We look forward to welcoming you back in the near future. Sincerely, Atha Imran Front Office Manager

Responded December 01, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Fransisca from Indonesia
Family with teens
Three Bedroom Deluxe
Stayed 1 night in October 2022

Hotel apartment 3BR”

Good place, good location. Big space

Reviewed October 09, 2022

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Dear Ms. Fransisca Greetings from Fraser Residence Sudirman Jakarta! Thank you to choose Fraser Residence Sudirman as your place to stay at south Jakarta. We are looking forward to welcoming you back in the near future. Regards, Atha Imran Front Office Manager

Responded October 11, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
iman from Indonesia
Family with young children
Stayed 2 nights in November 2020

The Best Apartment”

This twice we stay, thanks a lot to staff specially Ms Dian, she very accommodated, big swimming pool, my daughter very exciting, next time we will come again..

Reviewed November 21, 2020

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Dear Mr.Iman, Greetings from Fraser Residence Sudirman, Jakarta. This is to acknowledge and thank you for your comments related to your recent stay with us. It is indeed gratifying to learn that we have met your expectations. We all look forward to being of service to you again. Sincerely, Rina Pamungkas Guest Service Manager

Responded November 21, 2020
Fraser Residence Sudirman, Jakarta
9.6
Exceptional
Arresto from Indonesia
Family with young children
Deluxe Two-Bedroom Apartment
Stayed 2 nights in December 2022

Service apartment with quality ”

Very nice place, good location and facilities!

Reviewed December 24, 2022

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Dear Mr. Arresto Greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel residence as your home away from home. We will convey this positive response to entire team who have provided outstanding service and as our motivation to continue to improve our services even better in the future. We look forward to welcoming you back at Fraser Residence Sudirman Jakarta in the near future. Best Regards, Atha Imran Front Office Manager

Responded December 27, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
albert from Indonesia
Family with young children
Two Bedroom Deluxe
Stayed 2 nights in July 2022

Review”

Great place and service

Reviewed October 28, 2022

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Dear Mr. Albert Warmest Greetings From Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel residence as the best accommodation place when visiting South Jakarta. And thank you for the assessment and positive feedback that you conveyed regarding the overall facilities and services as well as the experience of staying with us at Fraser Residence Sudirman Jakarta which was in accordance with what you expected. We will convey this positive response to our entire team who have provided outstanding service and as our motivation to continue to improve our service even further in the future. We look forward to welcoming you back in the near future. Best Regards, Atha Imran Front Office Manager

Responded October 29, 2022
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
Feraldi from Indonesia
Family with teens
Stayed 1 night in October 2019

Best location, and best value”

Good Location, best value and near MRT st

Reviewed May 21, 2021

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Dear Mr. Feraldi, Greetings from Fraser Residence Sudirman, Jakarta. Many thanks for taking the time to share your feedback and we are delighted that you have enjoyed your overall stay experience. I do hope we will get an opportunity to welcoming you back in the near future. Sincerely, Rina Pamungkas Assistant Operations Manager

Responded May 21, 2021
Fraser Residence Sudirman, Jakarta
10.0
Exceptional
edward from Indonesia
Group
Two Bedroom Deluxe
Stayed 1 night in October 2022

Exceptional”

Awesome service

Reviewed December 29, 2022

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Dear Mr. Edward, Warmest greetings from Fraser Residence Sudirman Jakarta! Thank you for choosing our hotel as a place to stay when visiting South Jakarta and thank you for the positive assessment and feedback that was conveyed regarding the overall facilities and services as well as the experience of staying with us which was as expected. We will convey this positive response to our entire team who have provided outstanding service and as our motivation to continue to improve our services even better in the future. We look forward to welcoming you back at Fraser Residence Sudirman Jakarta in the near future. Best Regards, Atha Imran Front Office Manager

Responded December 30, 2022
Fraser Residence Sudirman, Jakarta
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