Travelling to Sri Lanka? Read all updated requirements before you book.
Garden, Grand Hotel in Nuwara Eliya
Deluxe Room, Grand Hotel in Nuwara Eliya
a lawn chair and a table in a grassy area, Grand Hotel in Nuwara Eliya
a living room filled with furniture and a large window, Grand Hotel in Nuwara Eliya
a living room filled with furniture and a fire place, Grand Hotel in Nuwara Eliya
Interior view, Grand Hotel in Nuwara Eliya
Interior view, Grand Hotel in Nuwara Eliya

Removed from saved list

8.3

Excellent

787 reviews

787 reviews

Breakfast8
Garden6
Food & Dining4
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Victoria Park 410 m
Holy Trinity Church 870 m
Race course 1.2 km
Lake Gregory 2.0 km
Pedro Tea Factory 3.6 km
World's End 4.3 km
Seetha Amman Temple 6.4 km
Mackwoods Labookellie Tea Centre 8.0 km
St Clair's Falls 13.0 km
Devon Waterfalls 15.0 km
Nearby landmarks
Post Office Nuwaraeliya 360 m
Nuwara Eliya Post Office 400 m
Victoria Park 410 m
Nuwara Eliya Main Bus Station 480 m
Mackwoods Museum 500 m
Bale Bazzar 530 m
Sunhill Hotel Club 560 m
Sampath Bank 570 m
Seylan Bank 570 m
Ideal Hospital 580 m

Grand Hotel

Grand Hotel Road, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 22200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Nuwara Eliya City Center part of Nuwara Eliya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Race course. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

480 meters to public transportation

Front desk [24-hour]

Airport transfer

420 meters to Victoria Park

Currency exchange

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Nuwara Eliya every 44 minutes on Agoda.com
Value for money7.3
Distance to city center00.80 Km
Location rating9.0
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport85.0 km

Rooms available at Grand Hotel

Very good
Room comfort & quality

7.7

Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 single beds or 1 double b...
Enter dates to see prices
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Accessible Deluxe Double Room with Hill View
...
  • Room size: 22 m²/237 ft²
  • 1 double bed
Enter dates to see prices
Twin/Double Room - Sea View
...
    Enter dates to see prices
    Twin/Double room - Premier - Corner - Mountain vie
    ...
      Enter dates to see prices
      Single room - Premier - Corner - Mountain view
      ...
        Enter dates to see prices
        Deluxe Twin Room, 1 Bedroom, Accessible, Hill View
        ...
          Enter dates to see prices
          Suite with Double Bed
          ...
            Enter dates to see prices
            Twin/Double room - Promo
            ...
              Enter dates to see prices
              Triple Room Junior Suite
              ...
                Enter dates to see prices

                Frequently asked questions

                What time is check-in and check-out at Grand Hotel?

                Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to Grand Hotel?

                Grand Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Nuwara Eliya with private transportation, the hotel can arrange both taxis or car rental.

                Is breakfast offered at Grand Hotel?

                Wake up to a great buffet breakfast at Grand Hotel.

                What are my dining options at Grand Hotel?

                Grand Hotel features 3 on-site restaurants for your dining convenience.

                What is the smoking policy at Grand Hotel?

                Grand Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

                What is the closest train, metro, or bus station to Grand Hotel?

                The closest train, metro, or bus station is Nuwara Eliya Main Bus Station, 470 m away from Grand Hotel.

                What restaurants are nearby Grand Hotel?

                Grand Hotel’s neighborhood is Nuwara Eliya City Center which includes popular restaurants such as Magnolia (All Day Dinning), Grand Indian Restaurant and Araliya Green Hills Restaurant.

                What popular shopping places are close to Grand Hotel?

                Located in the Nuwara Eliya City Center area, Grand Hotel is close to great shopping choices like Bale Bazzar, Jessica Factory Outlet and Cargills Super Market.

                What are popular attractions near Grand Hotel?

                Grand Hotel’s location in the Nuwara Eliya City Center neighborhood makes it close to famous attractions including Victoria Park, Holy Trinity Church and St Francis Xavier's church.

                What popular natural sightseeing spots are close to Grand Hotel?

                Grand Hotel is located within Nuwara Eliya City Center, which makes it conveniently close to natural sights including Galway's Land National Park, Lover's Leap Waterfall and Haddon Hill.

                See map

                Explore the neighborhood

                What people love about Grand Hotel

                • 9.2

                  Exceptional
                  Cleanliness

                  "Hygienic, cozy comfortable rooms with well-manicured gardens and the overall feel was wonderful."

                  Mirani

                  |

                  January 15, 2023

                • 9.6

                  Exceptional
                  Location

                  "The hotel is well located and you can walk into town by a short walk or to and from in a tuk tuk."

                  Melanie

                  |

                  June 4, 2022

                • 10

                  Exceptional
                  Location

                  "Great location in town."

                  Ivan

                  |

                  April 17, 2022

                Property ranking|Compared to 646 Nuwara Eliya properties
                See all rankings
                Location score
                9/10
                Room comfort score
                7.7/10
                Cheapest price score
                Room size
                37 sqm.
                Better than
                98
                %
                of Nuwara Eliya properties
                Better than
                94
                %
                of Nuwara Eliya properties
                Better than
                94
                %
                of Nuwara Eliya properties
                Bigger than
                91
                %
                of Nuwara Eliya properties
                Overall rating:

                8.3

                Excellent
                787 reviews
                Cleanliness
                8.2
                Facilities
                8.3
                Location
                9.0
                Read all reviews >
                What travelers say they love:
                We loved the high tea the beautiful gardens the pool and the...
                Tristan from New Zealand
                Couple
                More about Grand Hotel

                More about Grand Hotel

                Grand Hotel

                Get all that Nuwara Eliya has to offer and all of its nearby adventures with a stay at Grand Hotel. Only minutes from the city center, this strategic location ensures that guests can quickly and easily reach many local points of interest.
                Have a hassle-free trip while enjoying the services and amenities offered by Grand Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Nuwara Eliya.
                If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
                Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
                Equipped with handy amenities, guestrooms at Grand Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and blackout curtains for your convenience. Some rooms at Grand Hotel include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
                The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


                Dining and things to do

                Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
                Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
                Recreational facilities at Grand Hotel are designed for escape and relaxation. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
                Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


                Around the property

                One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably World's End only 4.2 km away.


                Reasons to stay here

                Guests who stayed here rated the facilities above 94% of other accommodations in the city.
                Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
                This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.

                Show less

                Amenities and facilities

                Excellent
                Facilities

                8.3

                Most talked about facilities

                Food & Dining

                31 mentions

                Breakfast

                18 mentions

                Housekeeping

                10 mentions

                Internet

                8 mentions

                Languages spoken
                • English
                • Sinhala
                • Tamil
                Outdoor
                • Bicycles
                Accessibility
                • Wheelchair accessible
                Internet access
                • Free Wi-Fi in all rooms!
                • Internet
                • Internet services
                • Wi-Fi in public areas
                Things to do, ways to relax
                • Billiards
                • Fishing
                • Fitness center
                • Foot bath
                • Game room
                • Garden
                • Hiking
                • Horseback riding
                • Massage
                • On-site entertainment
                • Sauna
                • Spa
                • Spa/sauna
                • Steamroom
                • Swimming pool [indoor]
                • Ticket services
                • Tours
                Cleanliness and safety
                • Anti-viral cleaning products
                • Body thermometer
                • Breakfast in room
                • Breakfast takeaway service
                • Cashless payment service
                • Daily disinfection in all rooms
                • Daily disinfection in common areas
                • Doctor/nurse on call
                • Face coverings on staff
                • First aid kit
                • Free face masks
                • Guest rooms seal after sanitization
                • Hand sanitizer
                • Hotel room service app
                • Hot water linen and laundry washing
                • Individually-wrapped food options
                • Physical distancing of at least 1 meter
                • Professional-grade sanitizing services
                • Protective screens in common areas
                • Room sanitization opt-out available
                • Rooms sanitized between stays
                • Safe dining setup
                • Sanitized kitchen and tableware items
                • Shared stationery removed
                • Staff trained in safety protocol
                • Temperature check for guests and staff
                Dining, drinking, and snacking
                • Alternative meal arrangement
                • Bar
                • BBQ facilities
                • Breakfast [buffet]
                • Coffee shop
                • Happy hour
                • Poolside bar
                • Restaurants
                • Room service [24-hour]
                • Snack bar
                Services and conveniences
                • Chapel
                • Concierge
                • Contactless check-in/out
                • Currency exchange
                • Daily housekeeping
                • Dry cleaning
                • Elevator
                • Facilities for disabled guests
                • Fireplace
                • Food delivery
                • Gift/souvenir shop
                • Grooming service
                • Heating in public area
                • Ironing service
                • Laundry service
                • Library
                • Luggage storage
                • Meeting/banquet facilities
                • Postal service
                • Safety deposit boxes
                • Shops
                • Shrine
                • Smoke-free property
                • Smoking area
                • Terrace
                • Xerox/fax in business center
                For the kids
                • Babysitting service
                • Family room
                • Kids club
                • Kids meal
                • Kids safety features
                • Playground
                Land sports
                • Golf course (within 3 km)
                Access
                • CCTV in common areas
                • CCTV outside property
                • Check-in/out [express]
                • Check-in/out [private]
                • Fire extinguisher
                • Front desk [24-hour]
                • Non-smoking rooms
                • Pets allowed
                • Safety/security feature
                • Security [24-hour]
                • Smoke alarms
                Getting around
                • Airport transfer
                • Bicycle parking
                • Car park [free of charge]
                • Car park [nearby]
                • Car park [on-site]
                • Rental car
                • Shuttle service
                • Taxi service
                • Valet parking
                Sports equipment rental
                • Bicycle rental
                Available in all rooms
                • Accessible by elevator
                • Accessible by stairs
                • Adapter
                • Alarm clock
                • Baby cot (upon request)
                • Balcony/terrace
                • Bathrobes
                • Bathtub
                • Blackout curtains
                • Board games
                • Board games/puzzles
                • Carpeting
                • Closet
                • Clothes rack
                • Coffee/tea maker
                • Complimentary tea
                • Desk
                • Dressing room
                • DVD/CD player
                • Electric kettle
                • Extra long bed
                • Fan
                • Fire extinguisher
                • Fireplace
                • Fold-up bed
                • Free bottled water
                • Free instant coffee
                • Fruits/snacks
                • Ground floor available
                • Hair dryer
                • Heating
                • High chair
                • In-room safe box
                • Interconnecting room(s) available
                • Internet access – wireless
                • Ironing facilities
                • Linens
                • Locker
                • Mini bar
                • Mirror
                • Non-smoking
                • Private bathroom
                • Refrigerator
                • Safety/security feature
                • Satellite/cable channels
                • Seating area
                • Separate shower/bathtub
                • Shower
                • Sleep comfort items
                • Slippers
                • Smoke detector
                • Socket near the bed
                • Sofa
                • Telephone
                • Tile/marble flooring
                • Toiletries
                • Towels
                • Trash cans
                • Trouser press
                • Umbrella
                • Wake-up service
                • Wi-Fi [charges apply]
                • Wooden/parqueted flooring

                Food and dining

                Breakfast options
                • Asian
                • Halal
                • Vegetarian
                • Full English/Irish
                • Gluten-free
                • Buffet
                Restaurants on site
                BARNES HALL
                • Menu: A-la-carte
                MAGNOLIA
                • Cuisine: American
                • Menu: Buffet

                Location

                Grand Hotel Road, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 22200
                Exceptional
                Location

                9

                Airports
                • Mattala Rajapaksa International Airport (HRI)
                  85.0 km
                • Weerawila Airport (WRZ)
                  94.8 km
                Public transportation
                • Nuwara Eliya Main Bus Station
                  480 m
                • Nanu Oya Train Station
                  3.8 km
                Hospital or clinic
                • Ideal Hospital
                  580 m
                Cash withdrawal
                • ATM
                  600 m

                What's nearby

                Popular landmarks
                • Victoria Park
                  410 m
                • Holy Trinity Church
                  870 m
                • Race course
                  1.2 km
                • Lake Gregory
                  2.0 km
                • Pedro Tea Factory
                  3.6 km
                • World's End
                  4.3 km
                • Seetha Amman Temple
                  6.4 km
                • Mackwoods Labookellie Tea Centre
                  8.0 km
                • St Clair's Falls
                  13.0 km
                • Devon Waterfalls
                  15.0 km
                Nearby landmarks
                • Post Office Nuwaraeliya
                  360 m
                • Nuwara Eliya Post Office
                  400 m
                • Victoria Park
                  410 m
                • Nuwara Eliya Main Bus Station
                  480 m
                • Mackwoods Museum
                  500 m
                • Bale Bazzar
                  530 m
                • Sunhill Hotel Club
                  560 m
                • Sampath Bank
                  570 m
                • Seylan Bank
                  570 m
                • Ideal Hospital
                  580 m
                Distances shown are straight-line distances on the map. Actual travel distances may vary.

                Property policies

                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Infant 0-1 year(s)
                Stay for free if using existing bedding.
                Baby cot/crib may be requested directly from the property.
                Children 2-5 year(s)
                Stay for free if using existing bedding.
                If you need an extra bed, it will incur an additional charge.
                Guests 6 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • When booking more than 5 rooms, different policies and additional supplements may apply.

                Some helpful facts

                Check-in/Check-out
                • Check-in from14:00
                • Check-out until12:00
                Getting around
                • Distance from city center00.80 Km
                The property
                • Non-smoking rooms/floorsYes
                • Number of floors2
                • Number of restaurants3
                • Number of rooms 150
                • Room voltage240
                • Year property opened1891

                Reviews of Grand Hotel from real guests

                Provided by verified guests of Agoda
                8.2
                /
                10
                Cleanliness8.2
                Facilities8.3
                Location9.0
                Room comfort and quality7.7
                Service8.3
                Value for money7.3
                High score for Nuwara Eliya
                Rating
                9+ Exceptional (164)
                8-9 Excellent (98)
                7-8 Very Good (95)
                6-7 Good (39)
                <6 Below Expectation (72)
                Time of the year
                Mar - May (97)
                Jun - Aug (107)
                Sep - Nov (97)
                Dec - Feb (167)

                Show reviews that mention 

                Showing 468 verified guest comments
                12345
                10.0
                Exceptional
                Jennifer
                Family with teens
                Deluxe Room
                Stayed 1 night in April 2019

                Wow we just loved everything about The Grand Hotel”

                Such a beautiful place, a piece of history, set in the most wonderful town. It was so relaxing and we felt so well cared for. We were there the week after the bombings and although it was a sad time to be in Sri Lanka it we decided to go and support the people and the tourism industry. We felt very safe at The Grand Hotel. The most beautiful part of our stay was the staff. They were so friendly and warm. And they really seemed to enjoy working there. There was lots of laughter around the place. The indoor pool was stunning and so relaxing. The buffet breakfasts were spectacular and we had a great Indian meal in the resturant there. And the massages by the loveliest Balinese women were out of this world! Then we toured the Tea plantations and a tea factory. It really gave us a feel of the history of this town. We will remember it every day as we have a cuppa back home

                Reviewed May 04, 2019

                See room deals

                Dear Guest, Thank you for the excellent feedback followed by your recent stay with us, We are pleased that you were satisfied with your most recent stay with us. Our goal is to provide clean comfortable and affordable accommodations, at the same time as delivering exceptional customer service. We want you to know that we value your business, and hope that you will stay with us again soon. Best Wishes,

                Responded May 04, 2019
                Grand Hotel
                9.6
                Exceptional
                Melanie from Australia
                Family with teens
                Deluxe Room
                Stayed 2 nights in June 2022

                Likely once in a lifetime experience ”

                Places like The Grand Hotel are vanishing so it’s well worth capturing the experience now. The staff are lovely and helpful, nothing is too much trouble. The room was a little small but well appointed and clean and comfortable. The breakfast is outstanding whether a la carte or buffet. The egg hoppers, sambols and curries are authentic but they will make you an omelette or poached eggs etc. We had a good cappuccino too. They have an espresso machine. The cocktail bar is grand and beautiful and we gathered there for cocktails before dinner. Room service was good value and efficient. Can recommend the chocolate chip cake too! The terrace at the front overlooks the gardens where you can enjoy a drink or coffee and watch the world go by. A very relaxing place. The pool is indoor and looks like a Roman pool. The hotel is well located and you can walk into town by a short walk or to and from in a tuk tuk. The problems in Sri Lanka at present do not seem evident at this hotel. I have nothing negative to say. Only good things and I hope to return one day.

                Reviewed June 04, 2022

                See room deals

                10.0
                Exceptional
                Alona from Ukraine
                Couple
                Deluxe Room
                Stayed 2 nights in December 2021

                One of the best hotels in Sri Lanka for sure”

                We’ve stayed here for 3 days during the New Year, and it was a great experience. The staff is friendly and willing to help, the location is at the very center, with mountains right from the window. The New Year celebration was amazing, with HUGE variety of food & drinks. We’ve won a pack of a good tea and wine during some activities there:) Would definitely recommend this place to anyone. A legendary hotel with the most amazing atmosphere I’ve experienced here.

                Reviewed January 03, 2022

                See room deals

                10.0
                Exceptional
                Ivan from Singapore
                Couple
                Stayed 2 nights in April 2022

                Classy big hotel with gorgeous gardens”

                Pros Old world hotel with an amazing atmosphere. Interiors have rich history while being modern and updated. Great location in town. Excellent experience at afternoon tea. They knew exactly what to do to arrange a half-day trip to Horton Plains Natl Park. Cons Dining is standard but not amazing. Surprising lack of good juices at breakfast. Indoor heated pool (ask ahead for the pool policy - wasnt clear to us). Billiards room had a small fee for a game. We tried to find the log fire but couldn't.

                Reviewed April 17, 2022

                See room deals

                10.0
                Exceptional
                Dilendra from United States
                Family with young children
                Stayed 2 nights in June 2022

                Attentive care by staff”

                Great hotel with ambience and good service. Historic hotel with absolutely stunning decor. Arranged a private function which was executed well. Rooms are a bit too small for travelers from the US. But this may be because this is a landmark hotel built in the 1900. Only down side was an arrogant executive Chef who did not understand the basics of customer care. He is a shame to the entire establishment. As the rest of the staff did well I will still give a five star rating for the overall experience.

                Reviewed June 29, 2022

                See room deals

                9.6
                Exceptional
                Bhooma from India
                Family with teens
                Deluxe Room
                Stayed 2 nights in February 2019

                New experience for us”

                A friend had suggested this place and it truly was worth the experience. It had an English style decor with high roofed ceiling which was not only beautiful but spacious and very comfortable. The rooms are extremely well maintained and the staff was very courteous. The food was excellent and we got to taste a wonderful variety of Srilankan, Indian and Continental food. Apart from their breakfast which was included in the package we tried their grill restaurant and high tea dining which I feel everyone should definitely try. Their pool and gym was totally a different and new experience.

                Reviewed March 01, 2019

                See room deals

                Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. We continually try to provide the very best in hotel accommodations, food and excellent service. As a valued guest, we hope you will make us your first choice for accommodations in future as well. Best wishes,

                Responded May 04, 2019
                Grand Hotel
                10.0
                Exceptional
                Meredith from United Kingdom
                Solo traveler
                Deluxe Room
                Stayed 1 night in October 2019

                Best of the old and the new”

                Edwardian charm combined with modern comfort. It was raining too hard for me to take in much more than the spa - which was superb!

                Reviewed November 07, 2019

                See room deals

                Dear Meredith, Thank you very much for your amazing feedback on Agoda.com regarding your recent stay at The Grand Hotel Nuwara Eliya. It is very encouraging for me and my team to receive positive feedback like these from our valued guests. Hope to see you in near future. Yours Sincerely Refhan Razeen General Manager The Grand Hotel Nuwara Eliya

                Responded December 15, 2019
                Grand Hotel
                9.6
                Exceptional
                Namrata
                Family with young children
                Deluxe Room
                Stayed 2 nights in April 2019

                Majestic Heritage Hotel with magnificent garden”

                We booked 2 rooms for 2 nights, and had a great stay. One of our rooms was upgraded to a bigger room, since we had a small child with us. The buffet at the Barnes Hall restaurant was elaborate as was the experience of high tea at the tea lounge . The staff were very friendly & helpful. The hotel is a majestic 19th century structure, which is well maintained and full of grandeur & history. The national flags of countries with maximum guests at the hotel are hoisted on the flagpoles at the entrance of the hotel - this is a unique ritual. But, the best part of the hotel is the perfectly landscaped flower garden - the best that I have ever seen in any hotel!

                Reviewed May 22, 2019

                See room deals

                Dear Namrata, It is very encouraging for me and my team to receive positive feedback like these from our valued guests. Thank you very much for your amazing feedback regarding your recentstay with us at The Grand Hotel Nuwara Eliya. We will be delighted to welcome you back in our hotel, shall your plans bring you to Nuwara Eliya again in the future. Thanking you for the recommendation. Yours Sincerely Refhan Razeen General Manager The Grand Hotel Nuwara Eliya

                Responded December 15, 2019
                Grand Hotel
                10.0
                Exceptional
                Yelena from Kazakhstan
                Family with young children
                Deluxe Room
                Stayed 3 nights in March 2019

                Fantastic place”

                Great place with full of history. The building was built in 19 century and used to be a holiday residence of the Ceylons governor. High Tea in the afternoon is a must. Perfect location for a walk in Victoria park . Highly recommended

                Reviewed March 26, 2019

                See room deals

                Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. We continually try to provide the very best in hotel accommodations, food and excellent service. As a valued guest, we hope you will make us your first choice for accommodations in future as well. Best wishes,

                Responded May 04, 2019
                Grand Hotel
                10.0
                Exceptional
                Ajita from Sri Lanka
                Group
                Deluxe Room
                Stayed 2 nights in October 2020

                Exceptional”

                Excellent service. We were on half board. The Breakfast was superb and dinner offered at three restaurants Thai, Indian & Western. We tried the Thai and Western. Food 1st grade and well presented. Planning to go again.

                Reviewed October 08, 2020

                See room deals

                9.6
                Exceptional
                Laura from Ireland
                Group
                Deluxe Room
                Stayed 1 night in August 2019

                Exceptional”

                The magnolia could use a review as there pricing did not match the quality of the food. We found the food to be over cooked. The buffet style restaurant was outstanding. The gym and fitness centre was delightful. The rooms were beautiful and the bed was very comfortable.

                Reviewed August 03, 2019

                See room deals

                Dear Laura, Thank you very much for your amazing feedback on Agoda.com regarding your recent stay at The Grand Hotel Nuwara Eliya. It is very encouraging for me and my team to receive positive feedback like these from our valued guests. Hope to see you in near future. Yours Sincerely Refhan Razeen General Manager The Grand Hotel Nuwara Eliya

                Responded December 15, 2019
                Grand Hotel
                10.0
                Exceptional
                James from United Kingdom
                Couple
                Deluxe Room
                Stayed 1 night in February 2022

                Magical Stay ”

                We stayed here for one night while in Nuwara Eliya. It was absolutely perfect in such a beautiful hotel in a beautiful location. Little England ❤️❤️❤️

                Reviewed February 26, 2022

                See room deals

                10.0
                Exceptional
                Tilani from Sri Lanka
                Solo traveler
                Single room - De Luxe
                Stayed 1 night in September 2020

                Superb Service”

                The gardens are very well maintained and staff is providing superb service. Happy about the atmosphere, Location etc. Really enjoyed

                Reviewed September 11, 2020

                See room deals

                10.0
                Exceptional
                Tristan from New Zealand
                Couple
                Deluxe Room
                Stayed 2 nights in January 2020

                Fantastic ”

                My husband and I absolutely enjoyed our stay at this beautiful hotel. We loved the high tea the beautiful gardens the pool and the location.

                Reviewed January 09, 2020

                See room deals

                10.0
                Exceptional
                Peter from Sri Lanka
                Couple
                Deluxe Room
                Stayed 2 nights in April 2019

                Exceptional”

                We loved the gardens and the historic feel of the hotel. The staff was very helpful and the breakfast was great!

                Reviewed April 05, 2019

                See room deals

                Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. We continually try to provide the very best in hotel accommodations, food and excellent service. As a valued guest, we hope you will make us your first choice for accommodations in future as well. Best wishes,

                Responded May 04, 2019
                Grand Hotel
                9.2
                Exceptional
                mahesh from Sri Lanka
                Family with young children
                Deluxe Room
                Stayed 2 nights in May 2019

                Exceptional”

                I would say The Grand Hotel, Nuwara Eliya is one of the best hotels I have ever stayed in Sri Lanka. Perfectly located with a quiet surrounding still with in walking distance to the city center. Grand is a British empire era hotel and certainly lives up to it’s name. The look and the feel are undoubtably majestic. The staff was extremely friendly and I would like to mention Sasanka and Duminda from the front office for their excellent customer service, Mr. Bala from the Bar for the friendly game of pool and his vivid explanation on the history of the location ( the three pool tables are more than 100 years old and the building is a part of the original governor’s bungalow from 1800’s!) and Chef Augustus for the wonderful birthday cake (It was my son’s birthday a few days back, and the cake was complementary). The restaurant staff too were welcoming, warm and enthusiastic. The Indian restaurant is a ‘must-try’ !

                Reviewed May 14, 2019

                See room deals

                Dear Mahesh, Thank you very much for your amazing feedback on Agoda.com regarding your recent stay at The Grand Hotel Nuwara Eliya. It is very encouraging for me and my team to receive positive feedback like these from our valued guests. Hope to see you in near future. Yours Sincerely Refhan Razeen General Manager The Grand Hotel Nuwara Eliya

                Responded December 15, 2019
                Grand Hotel
                9.6
                Exceptional
                Monika from Sri Lanka
                Family with young children
                Deluxe Room
                Stayed 1 night in December 2018

                Great New Years Eve”

                Excellent hotel, great staff, amazing breakfast buffet, clean and tidy. Fantastic NYE party. Very happy with our choice.

                Reviewed January 02, 2019

                See room deals

                Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. We continually try to provide the very best in hotel accommodations, food and excellent service. As a valued guest, we hope you will make us your first choice for accommodations in future as well. Best wishes,

                Responded May 04, 2019
                Grand Hotel
                9.6
                Exceptional
                Umair from Pakistan
                Couple
                Deluxe Room
                Stayed 2 nights in January 2019

                Ideal Location”

                The rooms were alright, but the hotel was amazing. Best location to stay in Nuwara Eliya. Must try the Indian and Thai restaurants. The tea room was also very nice.

                Reviewed May 05, 2019

                See room deals

                Dear Umair, Thank you very much for your amazing feedback on Agoda.com regarding your recent stay at The Grand Hotel Nuwara Eliya. It is very encouraging for me and my team to receive positive feedback like these from our valued guests. Hope to see you in near future. Yours Sincerely Refhan Razeen General Manager The Grand Hotel Nuwara Eliya

                Responded December 15, 2019
                Grand Hotel
                10.0
                Exceptional
                Fayez from Kuwait
                Family with young children
                Deluxe Room
                Stayed 1 night in January 2019

                Amazing ”

                Loved it best hotel in my trip to Sri Lanka real five stars

                Reviewed January 22, 2019

                See room deals

                Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. We continually try to provide the very best in hotel accommodations, food and excellent service. As a valued guest, we hope you will make us your first choice for accommodations in future as well. Best wishes,

                Responded May 04, 2019
                Grand Hotel
                10.0
                Exceptional
                Samudaya from Singapore
                Family with young children
                Deluxe Room
                Stayed 1 night in August 2019

                Great Great !!!”

                Fantastic hotel.. delicious food. Heaven in earth

                Reviewed October 31, 2019

                See room deals

                Dear Samudaya, Thank you very much for your amazing feedback on Agoda.com regarding your recent stay at The Grand Hotel Nuwara Eliya. It is very encouraging for me and my team to receive positive feedback like these from our valued guests. Hope to see you in near future. Yours Sincerely Refhan Razeen General Manager The Grand Hotel Nuwara Eliya

                Responded December 15, 2019
                Grand Hotel
                12345
                This is a popular property. Don't miss out!

                Back to search results

                Back to room choices

                |

                Dismiss