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Grand Hyatt Jakarta
Grand Suite - Suite room, Grand Hyatt Jakarta in Jakarta
Guestroom, Grand Hyatt Jakarta in Jakarta
Lobby, Grand Hyatt Jakarta in Jakarta
Lobby, Grand Hyatt Jakarta in Jakarta
Interior view, Grand Hyatt Jakarta in Jakarta
Swimming pool, Grand Hyatt Jakarta in Jakarta

Removed from saved list

8.9

Excellent

996 reviews

996 reviews

Housekeeping10
Shops9
Swimming Pool7
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Plaza Indonesia
50 m
Selamat Datang Monument
190 m
Grand Indonesia Mall
190 m
Mini Space Shuttle Park
200 m
Galeri Indonesia Kaya
240 m
Popular landmarks
National Museum
1.9 km
Gambir Train Station Building
2.2 km
National Monument (MONAS)
2.2 km
Istiqlal Mosque
2.8 km
Jakarta Cathedral
3.0 km
Closest landmarks
Embassy of United Kingdom
260 m
Embassy of Royal Belgian
280 m
Mars Mens Health
290 m
Embassy of the Kingdom of Belgium
320 m
Embassy of Japan
370 m

Grand Hyatt Jakarta

Jalan M H Thamrin Kav 28-30 Jakarta 10230 Indonesia , Thamrin, Jakarta, Indonesia, 10230 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Thamrin, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Excellent room comfort & quality

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Tennis court

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.4
Location rating9.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km

Rooms available at Grand Hyatt Jakarta

Excellent
Room comfort & quality

9

Premier Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Diplomatic Suite
...
  • Room size: 170 m²/1830 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Capital Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Capital Suite Bundaran View
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite Bundaran View
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
1 King Bed Family With City View Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are available at Grand Hyatt Jakarta?

Grand Hyatt Jakarta has a large selection of cuisines and food options for you to choose from while spending your holiday at this property, which include Asian cuisine, Buffet in restaurant, Chinese cuisine, International cuisine, Western cuisine, and Vegetarian restaurant.

Does Grand Hyatt Jakarta have a fitness center?

Grand Hyatt Jakarta offers free 24-hour fitness center that is suitably located at the tip of your finger, allowing you to get your daily exercise in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Grand Hyatt Jakarta offer dry cleaning services?

Yes! Grand Hyatt Jakarta offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

What bars are in close proximty of Grand Hyatt Jakarta?

While lounging at Grand Hyatt Jakarta, enjoy your evening or night out at Blowfish Bar, Face Bar, and BB's Bar to get the most out of your nightlife.

How many rooms does Grand Hyatt Jakarta have?

Grand Hyatt Jakarta has a total of 424 rooms.

What is the average rating that verified Solo travelers' have given to Grand Hyatt Jakarta?

Past solo travelers that have stayed at this property have given Grand Hyatt Jakarta an average rating of 8.9. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with older children have given to Grand Hyatt Jakarta?

Past families with older children that have stayed at this property have given Grand Hyatt Jakarta an average rating of 9.1. You can look into more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Grand Hyatt Jakarta?

The closest train, metro, or bus station is Halim, 10015.35 m away from Grand Hyatt Jakarta.

What restaurants are close by Grand Hyatt Jakarta?

Grand Hyatt Jakarta’s community is Thamrin which consists of popular restaurants such as Social House, Caffe Milano, and Paulaner Brauhaus.

What time is check-in and check-out at Grand Hyatt Jakarta?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

What people love about Grand Hyatt Jakarta

  • 10

    Exceptional
    Cleanliness

    "Nice and clean"

    Nguan

    |

    July 30, 2023

  • 9.6

    Exceptional
    Cleanliness

    "The room was clean."

    Wilson

    |

    April 15, 2022

  • 10

    Exceptional
    Location

    "Location, lots of meeting place and shopping."

    Shamsul

    |

    August 30, 2023

Overall rating:

8.9

Excellent
996 reviews
Cleanliness
9.1
Facilities
9.1
Location
9.4
Read all reviews >
What travelers say they love:
As expected, fantastic hotel all around!
Frances from Indonesia
Business traveler
More about Grand Hyatt Jakarta

More about Grand Hyatt Jakarta

Experience Unmatched Luxury and Convenience at Grand Hyatt Jakarta

Grand Hyatt Jakarta is a 5-star hotel located in the heart of Jakarta, Indonesia, offering unparalleled luxury and convenience to its guests. With a range of world-class facilities, including laundry service, restaurant, airport transfer, concierge, and dry cleaning, the hotel is the perfect choice for discerning travelers seeking a comfortable and hassle-free stay. Whether you're traveling for business or leisure, Grand Hyatt Jakarta has everything you need to make your stay in Jakarta a memorable one.

Grand Hyatt Jakarta's Room Types

Grand Hyatt Jakarta offers a variety of room types to suit every traveler's needs. Choose from the 1 King Bed Deluxe, 1 King Bed Family With Bundaran View Deluxe, 1 King Bed Family With City View Deluxe, 1 King Bed With Bundaran View Deluxe, 1 King Bed With Club Access And Bundaran View Deluxe, 1 King Bed With Club Access Deluxe, 2 Twin Beds Deluxe, 2 Twin Beds With Bundaran View Deluxe, 2 Twin Beds With Club Access And Bundaran View Deluxe, 2 Twin Beds With Club Access Deluxe, Capital Suite, Capital Suite Bundaran View, Diplomatic Suite, Grand Suite, Grand Suite Bundaran View, and Premier Suite. Each room type is spacious, with the Deluxe and Grand Suites boasting 50-75 square meters, and the Capital and Premier Suites offering a generous 100 square meters of space. Whether you're traveling solo, with family, or on business, Grand Hyatt Jakarta has a room type that will cater to your needs.

Friendly Staffs and Great Location for a Comfortable Stay

Grand Hyatt Jakarta has received numerous positive customer reviews for its friendly staff and great location. Guests have praised the attentive and efficient service provided by the staff, making their stay a great overall experience. The hotel's location is also a plus, with easy access to Jakarta's attractions and comfortable beds for a good night's sleep. Families with children have also found the rooms spacious and comfortable. Overall, Grand Hyatt Jakarta is a very good hotel that provides a great place to stay for future visits to Jakarta.

Experience Unmatched Comfort and Service at Grand Hyatt Jakarta

Grand Hyatt Jakarta has consistently received high ratings from satisfied customers, with an impressive overall score of 9.0. The hotel's facilities, cleanliness, location, and staff performance all received scores of 9 or higher, indicating a truly exceptional experience for guests. Comfort is also a top priority at Grand Hyatt Jakarta, with a score of 9.0. Guests can expect to enjoy top-notch amenities and exceptional service during their stay. While the hotel may not be the most affordable option, with a score of 8.4 for value, the overall experience is well worth the investment. Whether traveling for business or pleasure, Grand Hyatt Jakarta is the perfect choice for those seeking unmatched comfort and service.

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Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Food & Dining

28 mentions

Swimming Pool

16 mentions

Housekeeping

15 mentions

Breakfast

11 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Body scrub
  • Fitness center
  • Foot bath
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Mirror
  • Private bathroom
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Gluten-free
  • Buffet
Restaurants on site
Grand Cafe
  • Cuisine: International
  • Menu: A-la-carte
Sumire
  • Cuisine: Japanese
C's Steak & Seafood Restaurant
  • Cuisine: International
  • Menu: Buffet

Location

Jalan M H Thamrin Kav 28-30 Jakarta 10230 Indonesia , Thamrin, Jakarta, Indonesia, 10230
Exceptional
Location

9.4

Airports
  • Halim Perdanakusuma International Airport (HLP)
    10.7 km
  • Soekarno-Hatta International Airport (CGK)
    20.0 km
Public transportation
  • Bundaran HI
    230 m
  • Dukuh Atas
    800 m
Hospital or clinic
  • Amin
    580 m
Shopping
  • Grand Indonesia Mall
    190 m
Convenience store
  • Indomaret
    450 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    190 m
  • National Museum
    1.9 km
  • Gambir Train Station Building
    2.2 km
  • National Monument (MONAS)
    2.2 km
  • Istiqlal Mosque
    2.8 km
  • Jakarta Cathedral
    3.0 km
  • Museum Bank Indonesia
    6.4 km
  • Jakarta Old Town
    6.8 km
  • Ancol Dreamland
    7.9 km
  • Beautiful Indonesia in Miniature Park
    17.0 km
Nearby landmarks
  • Plaza Indonesia
    50 m
  • Selamat Datang Monument
    190 m
  • Grand Indonesia Mall
    190 m
  • Mini Space Shuttle Park
    200 m
  • Bundaran HI
    230 m
  • Galeri Indonesia Kaya
    240 m
  • Alun Alun Indonesia
    250 m
  • Daily Foodhall
    260 m
  • Embassy of United Kingdom
    260 m
  • Grand Indonesia
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee590000 USD
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)0 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors26
  • Number of restaurants6
  • Number of rooms 424
  • Year property opened1991
  • Most recent renovation2020

Property announcements

The property is undergoing renovation on limited guestroom floors. Noisy work is expected between 09:00 AM and 05:00 PM every day, and intermittent noise is expected during weekends and public holidays.

Reviews of Grand Hyatt Jakarta from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.1
Facilities9.1
Location9.4
Room comfort and quality9.0
Service9.1
Value for money8.4
High score for Jakarta
Rating
9+ Exceptional (230)
8-9 Excellent (86)
7-8 Very Good (73)
6-7 Good (18)
<6 Below Expectation (16)
Time of the year
Mar - May (106)
Jun - Aug (114)
Sep - Nov (86)
Dec - Feb (117)

Show reviews that mention 

Showing 423 verified guest comments
12345
10.0
Exceptional
Aisya from Indonesia
Family with young children
Stayed 1 night in December 2022

Nye at the heart of Jakarta”

Hyatt still got the best and biggest swimming pool and lobby in Jakarta.

Reviewed January 31, 2023

See room deals

Dear Aisya, Thank you for taking your time in giving us a rating and review. We are delighted to hear that you enjoyed your New Year's Eve stay at the newly Grand Hyatt Jakarta. We are looking forward to welcoming you back again soon. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta

Responded February 03, 2023
Grand Hyatt Jakarta
10.0
Exceptional
yurika from Indonesia
Family with young children
1 King Bed Family With City View Deluxe
Stayed 1 night in September 2021

Weekend gateway well spent”

Been a while since we had a staycation. We really enjoyed our stay at grand hyatt especially during this ppkm, with strict protocols. Check in was quick and the room was great, spacious and comfortable for family with 2 children. The highlight on our stay was we got to enjoy the pool time for 2 hours. Really happy and the staffs at the pool were so attentive. Overall great stay, friendly staffs with very good location

Reviewed September 05, 2021

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Dear yurika, thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to know that you enjoyed your family staycation thoroughly. We look forward to welcoming you back soon to experience our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta

Responded September 14, 2021
Grand Hyatt Jakarta
10.0
Exceptional
patricia from Indonesia
Couple
Stayed 1 night in December 2022

Amazing service & room”

We enjoyed our brief staycation. Service is excellent, location is very convenient, adjacent to Plaza Indonesia. The room itself is spacious with top amenities.

Reviewed January 01, 2023

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Dear Patricia, Thank you for taking your time in giving us a 10-star review and comment. We are delighted to hear that you enjoyed your stay experience at the newly renovated Grand Hyatt Jakarta with our friendly service, convenient location and spacious room. We are looking forward to welcoming you back again with the newly renovated rooms and facilities. Best regards, The management of Grand Hyatt Jakarta

Responded January 02, 2023
Grand Hyatt Jakarta
10.0
Exceptional
NURSHUHADA from Indonesia
Group
1 King Bed Family with Bundaran View Deluxe
Stayed 1 night in December 2022

Exceptional”

The best hotel in Jakarta if you want a great view Bunderan HI. Very nice staff. Good food. I will stay here again if i fly to Jakarta

Reviewed December 05, 2022

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Dear NURSHUHADA, Thank you for taking your time in giving us a rating and review. We are glad to hear that you enjoyed our services and facilities at the newly renovated Grand Hyatt Jakarta. We are looking forward to welcoming you back again here soon. Best regards, The management of Grand Hyatt Jakarta

Responded December 08, 2022
Grand Hyatt Jakarta
10.0
Exceptional
Melya from France
Couple
Stayed 2 nights in January 2021

Best location, good quality of food, best hospitality ”

Me and my husband love the food so much, the staff is really nice and helpful, the room is amazing and very well maintained ! The location is right next to Plaza Indonesia. Been staying here for couple of times.. We even choose this hotel for quarantine since we know the food is fantastic! Good job, Grand Hyatt.

Reviewed January 21, 2022

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Dear Ms. Melya, Thank you for giving us a five-star rating. We are pleased to know that you enjoyed your experience at Grand Hyatt Jakarta. We look forward to welcoming you back soon.

Responded January 28, 2022
Grand Hyatt Jakarta
10.0
Exceptional
Friska from Indonesia
Family with young children
Stayed 2 nights in January 2023

awesome stay ”

totally enjoy our stay at grand hyatt jakarta, love it!

Reviewed January 15, 2023

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Dear Ms. Friska, Thank you for taking the time to give us a rating and review. We are delighted that you enjoyed your recent stay at Grand Hyatt Jakarta. We look forward to welcoming you back in our newly renovated rooms and facilities. Best regards, The management of Grand Hyatt Jakarta

Responded January 16, 2023
Grand Hyatt Jakarta
10.0
Exceptional
metta from Indonesia
Family with young children
1 King Bed Family with Bundaran View Deluxe
Stayed 1 night in May 2022

Old hotel with great facilities and just furnished ”

My kids love the pool somuch! Connect with Plaza Indonesia with lot of variety food, cinema, etc. Also love the gym!!

Reviewed May 09, 2022

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Dear Ms. Metta, Thank you for taking the time to write your comment regarding your most recent stay with us. We are glad to hear that you and your family enjoy our facilities and service during your stay at Grand Hyatt Jakarta. We are looking forward to welcoming you back soon with our newly renovated rooms and facilities. Please visit grandhyattjakarta.com for more information. Best regards, Management of Grand Hyatt Jakarta.

Responded May 11, 2022
Grand Hyatt Jakarta
10.0
Exceptional
Joshua from Indonesia
Family with young children
1 King Bed Deluxe
Stayed 1 night in January 2023

Nice”

Nice hotel to stay in Jakarta

Reviewed February 08, 2023

See room deals

Dear Joshua, Thank you for taking the time to leave a rating and review. We are delighted to hear that you enjoyed your time at the newly renovated Grand Hyatt Jakarta. We look forward to welcoming you again soon. Best regards, The management of Grand Hyatt Jakarta

Responded February 14, 2023
Grand Hyatt Jakarta
10.0
Exceptional
BONMEDO from Indonesia
Couple
Stayed 2 nights in January 2022

Great Location and Facilities”

Awesome location, next to two of the best malls in Jakarta. Also love the facilities and the staffs are super friendly.

Reviewed February 16, 2022

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Dear BONMEDO, Thank you for taking your time to review us. We are glad to hear that you enjoyed your experience during your stay at Grand Hyatt Jakarta. We hope to welcome you back again soon. Best regards, The management of Grand Hyatt Jakarta.

Responded March 29, 2022
Grand Hyatt Jakarta
10.0
Exceptional
Kelvin from Singapore
Business traveler
1 King Bed Family With City View Deluxe
Stayed 2 nights in November 2022

Renovated ”

Hotel has been renovated during the pandemic. Rooms look new & refreshed

Reviewed December 01, 2022

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Dear Mr. Kelvin, Thank you for taking your time in writing your review about your stay at Grand Hyatt Jakarta. We are glad to hear that you enjoyed your experience at the newly renovated hotel. We hope to welcome you in the near future. Best regards, The management of Grand Hyatt Jakarta

Responded December 08, 2022
Grand Hyatt Jakarta
9.6
Exceptional
Dian from Indonesia
Family with teens
Stayed 1 night in December 2022

Best location and facilities”

The best 5 star hotels for me...Thank you so much....

Reviewed January 15, 2023

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Dear Ms. Dian, Thank you for taking the time to give us a rating and review. We are delighted that you enjoyed your recent stay at Grand Hyatt Jakarta. We look forward to welcoming you back in our newly renovated rooms and facilities. Best regards, Management of Grand Hyatt Jakarta

Responded January 16, 2023
Grand Hyatt Jakarta
10.0
Exceptional
Yongky from Indonesia
Family with young children
Stayed 2 nights in May 2021

Excellent”

The hotel is excellent, with its strategic location. It is also near 2 malls so it will be very easy for us to buy everything.

Reviewed May 16, 2021

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Dear Yongky, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to find that your experience was excellent. Your encouraging remarks regarding the strategic location of the hotel are well appreciated. We hope that you also had a chance to enjoy our newly renovated facilities, including the salt-chlorinated lagoon pool on the fifth floor. We look forward to welcoming you again soon. Warm regards, The Management of Grand Hyatt Jakarta

Responded July 08, 2021
Grand Hyatt Jakarta
9.2
Exceptional
Joseph from Australia
Couple
Stayed 3 nights in January 2020

Chinese New Year weekend Jan 2020”

The Grand Hyatt's we have stayed at always exudes charm and splendor. This one was no different. The foyer was elegantly decorated for Chinese New Year and highly instagrammable! Rooms were super spacious (around 40sqm). The carpets are showing signs of age but everything was clean and worked fine. And a nice touch is the bowl of fresh fruit. Breakfast buffet was quite extensive with local delights included. The hotel is located next to 2 huge malls, Plaza Indonesia and Grand Indonesia. There also some local markets operating on weekends. No shortage of restaurants to cater for all budgets. St Theresa's is a delightful catholic church, 10 min walk. Both check-in/out was smooth, courteous and efficient. The staff are very polite and cheerful. Nothing is too much trouble. Burgundy bar has selected drinks at half-price during Happy Hour. Worth a visit. Very enjoyable stay. Tip: try the Soup Buntut - a local delicacy, oxtail soup. Delicious!

Reviewed February 02, 2020

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Dear Joseph, thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are happy to know that you thoroughly enjoyed your experience and the hotel's strategic location. We would like to let you know that we have renovated a number of floors and several facilities since your previous visit. We look forward to welcoming you back and having you enjoy the newly renovated rooms and features at Grand Hyatt Jakarta.

Responded August 02, 2021
Grand Hyatt Jakarta
9.6
Exceptional
Robert from United States
Couple
1 King Bed Family With City View Deluxe
Stayed 5 nights in November 2021

Grand Hyatt”

Great hotel in a good location. Steps away from two large shopping malls and multiple options for dining. The hotel food is also very good but I wish they had some real bacon or sausage for breakfast. Beef bacon and chicken sausage are just not acceptable substitutes for me. The staff has been very accommodation also.

Reviewed November 25, 2021

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Dear Robert, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased that you enjoyed your stay and the hotel's strategic location. We have taken your feedback regarding the breakfast option. We look forward to welcoming you back to explore our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta

Responded November 26, 2021
Grand Hyatt Jakarta
9.2
Exceptional
Myrza from Indonesia
Couple
Stayed 2 nights in January 2023

The Facilities are the best”

While waiting my hubby back from his office, i used the whirlpool, sauna and the gym. The staff's hospitality are awesome. Thanks

Reviewed February 02, 2023

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10.0
Exceptional
herry from Indonesia
Family with young children
1 King Bed Family with Bundaran View Deluxe
Stayed 4 nights in October 2021

Best family room ”

Great view of bundaran HI n spacious family room

Reviewed October 20, 2021

See room deals

Dear herry, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to know that you enjoyed our spacious room and view. We hope that you took advantage of our activities and promotions that suit for family staycations, including the Le Petit Chef 3 program at C's Steak & Seafood. We look forward to welcoming you back soon to enjoy our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta

Responded October 21, 2021
Grand Hyatt Jakarta
10.0
Exceptional
william from Indonesia
Couple
Stayed 2 nights in January 2022

worth every penny”

amazing in all aspects. never disappoint

Reviewed July 01, 2022

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Dear Mr. William, Thank you so much for taking your time to give us a rating and feedback. We are glad that you really enjoyed your most recent stay at Grand Hyatt Jakarta. We are looking forward to welcome you back to our newly renovated rooms and facilities in the near future. Best regards, The management of Grand Hyatt Jakarta

Responded July 04, 2022
Grand Hyatt Jakarta
9.6
Exceptional
Myrza from Indonesia
Couple
Stayed 1 night in November 2022

Enjoy the Hotel facilities”

Just stay at the hotel and enjoy the facilities..

Reviewed December 02, 2022

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Dear Myrza, Thank you for taking your time in giving us a rating and review. We are glad to hear that you enjoyed our facilities at the newly renovated Grand Hyatt Jakarta. We are looking forward to welcoming you back again here soon. Best regards, The management of Grand Hyatt Jakarta

Responded December 08, 2022
Grand Hyatt Jakarta
10.0
Exceptional
Ivan from Indonesia
Couple
Stayed 1 night in December 2020

great hotel and recommend for you”

one complex with plaza indonesia and center. Great place

Reviewed February 01, 2021

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Dear Ivan, Thank you for taking the time to write a review about your stay at Grand Hyatt Jakarta. We are pleased to read that you would recommend the hotel to the public. Your encouraging remarks regarding the strategic location of the hotel are well appreciated. We hope that you also had a chance to enjoy our newly renovated facilities, including the salt-chlorinated lagoon pool on the fifth floor. We look forward to welcoming you again soon. Warm regards, The Management of Grand Hyatt Jakarta

Responded July 08, 2021
Grand Hyatt Jakarta
10.0
Exceptional
Marshelley from Australia
Family with young children
1 King Bed Family with Bundaran View Deluxe
Stayed 4 nights in November 2021

Kids loved staying here”

The kids really enjoyed w

Reviewed November 27, 2021

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Dear Marshelley, Thank you for taking the time to write a review about Grand Hyatt Jakarta. We are pleased to hear that you and your children enjoyed your stay. We look forward to welcoming you back soon to explore our newly renovated rooms and facilities. Warm regards, The Management of Grand Hyatt Jakarta

Responded November 30, 2021
Grand Hyatt Jakarta
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