Surrounding environment, Grand Hyatt Shanghai in Shanghai
Guestroom, Grand Hyatt Shanghai in Shanghai
Swimming pool, Grand Hyatt Shanghai in Shanghai
Restaurant, Grand Hyatt Shanghai in Shanghai
Lobby, Grand Hyatt Shanghai in Shanghai
Restaurant, Grand Hyatt Shanghai in Shanghai
Grand Hyatt Shanghai

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8.9Excellent

12,822 reviews

12,822 reviews

Location 9.1
Cleanliness 9.0
Room comfort and quality 8.9
Service 8.7
Facilities 8.6
Value for money 8.3
See map

9.1Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Jin Mao Tower
Jin Mao a lifestyle Center
40 m
Shanghai World Financial Center
170 m
Shanghai Lujiazui Golf Club
190 m
Shanghai Tower
200 m
Popular landmarks
Oriental Pearl Tower
760 m
The Bund (Wai Tan)
1.6 km
Yu Garden (Yuyuan)
1.9 km
Nanjing Lu (Nanjing Road)
2.5 km
Shanghai Museum (Shanghai Bowuguan)
3.0 km
Closest landmarks
Marine Tower
390 m
IFC Shanghai International Financial Center
410 m
The first Yaohan Mall
460 m
IFC Mall
460 m
Jinmao Tower
510 m

Grand Hyatt Shanghai

Jin Mao Tower 88 Century Boulevard Pudong, Lujiazui and New Int'l Expo Center Pudong, Shanghai, China, - See map
Highlights

510 meters to public transportation

Front desk [24-hour]

Airport transfer

Great View

Inside city center

Facilities

Airport transfer

Valet parking

Front desk [24-hour]

Check-in/out [express]

Fitness center

Spa

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Shanghai every 1 minutes on Agoda.com
Value for money8.3
Distance to city center0. Km
Location rating9.1
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport17.0 km

Rooms available at Grand Hyatt Shanghai

Excellent
Room comfort & quality

8.9

1 King Bed Deluxe
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed River View Deluxe
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 Queen Bed River View With Club Access
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
1 Queen Bed Club Access
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 King Bed River View with Club Access
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed Club Access
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 175 m²/1884 ft²
  • 1 queen bed
Enter dates to see prices
2 Twin Beds Club Access
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Diplomat Suite
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 QUEEN BED RIVER VIEW
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Shanghai offer airport transfer?

Grand Hyatt Shanghai offers airport transfer service upon request with an additional fee of 650 CNY in local currency. To request, check the box on the booking form just before the payment page.

Does Grand Hyatt Shanghai offer laundry services?

Yes! Grand Hyatt Shanghai offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Does Grand Hyatt Shanghai offer dry cleaning services?

Yes! Grand Hyatt Shanghai features dry cleaning service that is accessible all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

What bars are in close proximty of Grand Hyatt Shanghai?

While residing at Grand Hyatt Shanghai, enjoy your evening or night out at Number 5 Bar, Indigo Bar, and Glamour Bar to make the most out of your nightlife.

What do past travelers like most about Grand Hyatt Shanghai?

Verified guests that stayed at Grand Hyatt Shanghai have given this property a rating of 9.074 for its remarkable location as the main highlight for their stay.

What is the typical rating that verified Business travelers' have given to Grand Hyatt Shanghai?

Past business travelers that have stayed at this property have given Grand Hyatt Shanghai an average rating of 8.6. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to Grand Hyatt Shanghai?

Verified families with young children that have stayed at this property have given Grand Hyatt Shanghai an average rating of 8.4. You can look up more descriptive customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Grand Hyatt Shanghai?

The closest train, metro, or bus station is Zhenru Station, 10010.34 m away from Grand Hyatt Shanghai.

What well-known shopping destinations are near to Grand Hyatt Shanghai?

Shopping options in Grand Hyatt Shanghai’s Lujiazui and New Int'l Expo Center Pudong neighborhood consists of Yuyuan Old Street and South Bund Soft Spinning Material Market.

What time is check-in and check-out at Grand Hyatt Shanghai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

Is breakfast offered at Grand Hyatt Shanghai?

Visitors can enjoy breakfast offered with an additional charge of 266 CNY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

What people love about Grand Hyatt Shanghai

  • 8.8

    Excellent
    Location

    "The only good thing is the location."

    Chong

    |

    October 31, 2019

  • 10

    Exceptional

    "One of the best hotels I've stayed at, with the best view and accessibility."

    DAWN

    |

    September 15, 2023

  • 10

    Exceptional

    "I really love it here and will definitely be back again."

    DAWN

    |

    September 15, 2023

More about Grand Hyatt Shanghai

More about Grand Hyatt Shanghai

Grand Hyatt Shanghai

You'll love the exceptional convenience during your stay at Grand Hyatt Shanghai, located right in the heart of the city center, with an easy access to everything in Shanghai. Variety is the spice of life. Grand Hyatt Shanghai offers an abundance of choices in activities, with its location just 1.5 km from the The Bund (Wai Tan).
The superior services and facilities offered at Grand Hyatt Shanghai will make for a memorable stay. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. The hotel provides front desk services such as concierge service for guests' convenience. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Grand Hyatt Shanghai.
Guests are guaranteed a comfortable stay while at Grand Hyatt Shanghai. Some rooms have cable TV to keep guests entertained. You may be assured to know that mini bar is available in some select rooms. You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Throughout your stay, choose from a variety of delicious dining options at the hotel. If you like to eat in the privacy of your room, Grand Hyatt Shanghai can arrange to have groceries delivered to your doorstep.


Around the property

Venture outside Grand Hyatt Shanghai and explore Shanghai during your stay. You're sure to want to visit Oriental Pearl Tower located 760 m away, among the most sought-after photographs for anyone visiting Shanghai. Learn about the city's art history with a day at Shanghai Museum (Shanghai Bowuguan) located 2.9 km away, where you can see collections by famous artists.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

20 mentions

View

16 mentions

Food & Dining

11 mentions

Swimming Pool

8 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Valet parking
Available in all rooms
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Closet
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Shared bathroom
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries

Food and dining

Restaurants on site
粤珍轩
  • Cuisine: Cantonese
  • Menu: Buffet

Location

Jin Mao Tower 88 Century Boulevard Pudong, Lujiazui and New Int'l Expo Center Pudong, Shanghai, China,
Exceptional
Location

9.1

Airports
  • Shanghai Hongqiao International Airport (SHA)
    17.0 km 38 min drive
  • Shanghai Pudong International Airport (PVG)
    30.5 km 49 min drive
Public transportation
  • Lujiazui Metro Station
    500 m 8 min walk
  • Dongchang Road Metro Station
    910 m 13 min walk
Hospital or clinic
  • Shanghai Haiyuan Hospital
    1.8 km 9 min drive
Shopping
  • South Bund Soft Spinning Material Market
    2.7 km
Convenience store
  • Family Mart
    690 m 6 min drive
Cash withdrawal
  • ATM
    20 m 1 min walk

What's nearby

Popular landmarks
  • Shanghai World Financial Center
    170 m
  • Shanghai Tower
    200 m
  • Oriental Pearl Tower
    760 m
  • The Bund (Wai Tan)
    1.6 km
  • Yu Garden (Yuyuan)
    1.9 km
  • Nanjing Lu (Nanjing Road)
    2.5 km
  • Shanghai Museum (Shanghai Bowuguan)
    3.0 km
  • Xintiandi
    3.4 km
  • Shanghai Disneyland
    18.2 km
  • Zhujiajiao Ancient Town
    45.1 km
Nearby landmarks
  • Jin Mao Tower
  • Jin Mao a lifestyle Center
    40 m
  • Shanghai World Financial Center
    170 m
  • Shanghai Lujiazui Golf Club
    190 m
  • Shanghai Tower
    200 m
  • Lujiazui Central Greenland
    290 m
  • Shanghai IFC Mall
    310 m
  • Pudong International Information Port
    340 m
  • Marine Tower
    390 m
  • LuJiaZui JingTing
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee650 CNY
  • Distance from city center0. Km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)266 CNY
The property
  • Number of bars/lounges1
  • Number of floors36
  • Number of restaurants7
  • Year property opened1999

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Reviews of Grand Hyatt Shanghai from real guests

Provided by verified guests of Agoda
8.7
Location9.1
Cleanliness9.0
Room comfort and quality8.9
Service8.7
Facilities8.6
Value for money8.3
High score for Shanghai
Rating
9+ Exceptional (203)
8-9 Excellent (115)
7-8 Very Good (93)
6-7 Good (21)
<6 Below Expectation (44)

Show reviews that mention 

Showing 476 verified guest comments
12345
9.2
Exceptional
Si from South Korea
Business traveler
Stayed 1 night in June 2017

Exceptional”

In Hyatt Regency Suzhou, there is a very strict guy who works inside the man's locker room & swimming pool. He does his job very well. He does never let the people who don't follow the duty of the guests: "after the shower, with the slipper, wearing the swimming cap"- simple global manner whoever uses the swimming pool pf the hotel. The swimming pool is very clean. I enjoyed it and I really appreciate his effort. But GrandHyatt Shanghai in Pudong nobody bans the guests who come into the pool without a shower, without swimming cap, wearing outdoor shoes. That made the swimming pool not clean and smells bad. I couldn't enjoy that facility. And I felt bad in my eyes after the swimming two whole days. Anyway, thanks for your considerate services and delightful kindness about letting the small exceptions and gorgeous facilities. Grand Hyatt Shanghai in Pudong : 5 point in 4 , but 3 point in swimming pool. Almost perfect.

Reviewed June 05, 2017
9.7
Exceptional
carol from United States
Business traveler
Stayed 7 nights in November 2009

Grand Hyatt Shanghai - a grand experience”

Loved the location, great views, attentive staff, and nice work out facilities. The location is great for the view and the easy access to the subway and there is a plethora of cabs. I also loved having a beautiful view of the river and the Bund clock tower from my room. Staying on the Bund side is a mess with all the construction, dust and and congestion. Staying in Pudong is much nicer.
The more expensive the hotel, the more they charge for internet access. In this regard, the Grand Hyatt is like other hotels, but it still annoys me to pay extra for an essential service.........And while it wasn't the hotel's doing, not being able to log on to Facebook or Twitter during my stay is a reminder that the hand of government is watching.... "Nice" restaurants in China aren't conducive to single customers since most food is served family style. This was true in the hotel's "Canton" restaurant. I ordered some fried rice to go with my soup and the platter or rice was enough to feed four people!

The views are spectacular. The hotel has s warm and friendly staff that bent over backwards to be helpful and courteous. They made the stay very relaxing. When I made a small suggestion to the front desk that their web site would be improved by including the name of the Luijiazui subway stop for the hotel, rather than just posting to take subway line number 2, I got a follow up thank you call. (Note: don't confuse the Century Park stop on line 2 with the hotel's Century Blvd address on the hotel's web site map.) Hotel has a very nice pool, great for swimming laps after a long flight. I was there for 8 days and no one seemed to use it but me. I worked out every morning at 6 a.m. for 90 minutes. The weight room is pretty crowded with the latest equipment. Some days there were lots of people working out in the morning, other days, none. Staff brought me a water bottle to drink whenever they noticed I had finished the one I had. I compared the Grand Hyatt with the Hyatt next door in the World Financial Center. I liked the atmosphere of the Grand Hyatt in JinMao Tower much better. It is a much more open feeling; the WFC Hyatt had so much security that it made me feel uncomfortable. Overall, the Grand Hyatt in the JinMao tower is a great business hotel, with plenty of nice touches that made me feel like I was on a vacation.

Reviewed December 10, 2009
10.0
Exceptional
Dylan from Japan
Business traveler
Stayed 2 nights in July 2017

Exceptional”

As my previous stay, it was excellent in every respect. Unfortunately, after arriving at Pudong Airport, the taxi driver was very dishonest. He took my card before we left the airport for Grand Hyatt and said "It doesn't work - try another card?" I used another card. He said the same thing: "Hmmm, doesn't work. Let me use another card reader". Then I put my card in the new card reader. He said "Now it works". When I returned home to Tokyo, I discovered that he charged me 3 times for a total of RMB 14,520! I only tell you this sad story so that maybe Grand Hyatt can find a way to help customers get from the airport and back without being robbed by such dishonest people. This would be a great service if possible. In any case, this has nothing to do with my very positive experience at Grand Hyatt - only a suggestion for an additional service.

Reviewed July 13, 2017
8.7
Excellent
Stephanie from United States
Business traveler
Stayed 1 night in October 2013

Beautiful hotel in the Pudong financial district”

Great view of the bund, clean comfortable rooms, good location

I had a very pretty stay at the Grand Hyatt. I made my booking only 36 hours in advance, so unfortunately the hotel did not have my reservation. Agoda had confirmed with me, but hadn't confirmed with the hotel. I suppose that isn't the hotel's fault. They handled it relatively well. I booked this hotel based on the location, as I had business in the Shanghai Stock Exchange and it is within walking distance. The rooms are great, spotlessly clean, and has a beautiful view of the bund. It is located in the iconic Jin Mao tower which is a must see in Pudong. As for the food, I was pretty disappointed in the buffet. Also, I had ordered a glass of wine in the lobby area with my colleagues and when I tried to bring my half full glass into the restaurant (about 20 feet away), the lobby lounge waitress stopped me and said I couldn't bring it in the restaurant. I didn't want to make my whole group wait, so I chugged the rest of my red wine.

Reviewed October 31, 2013
8.8
Excellent
Lawrence from Malaysia
Business traveler
2 Twin Beds
Stayed 1 night in October 2017

Wonderful services provided by friendly and caring staff”

There are many luxury hotels in Shanghai and Grand Hyatt Shanghai may not be the one newest, but oh how wonderful their customer service was! I arrived deadly tired at midnight and the receptionist immediately took care of me, offering a complimentary breakfast and room with preferred bed size so that I could rest and enjoy the rest of stay with them. I was able to enjoy their morning exercise class and taste their beautifully crafted chocolate. I will definitely recommend this hotel to all business travellers who need a nice couple of nights to relax.

Reviewed October 29, 2017
12345
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