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Exterior view, Grand Mercure Bandung Setiabudi in Bandung
Deluxe Room Pool View - Guestroom, Grand Mercure Bandung Setiabudi in Bandung
a large building that has a lot of windows, Grand Mercure Bandung Setiabudi in Bandung
Lobby, Grand Mercure Bandung Setiabudi in Bandung
Lobby, Grand Mercure Bandung Setiabudi in Bandung
Swimming pool [outdoor], Grand Mercure Bandung Setiabudi in Bandung
Fitness center, Grand Mercure Bandung Setiabudi in Bandung

Removed from saved list

8.7

Excellent

2,363 reviews

2,363 reviews

Swimming Pool76
Housekeeping66
Breakfast64
See map
See map

8.5

Excellent

Location rating score

Excellent location - 2.61 kilometers from city center
Parking
FREE
Popular landmarks
Rumah Mode Factory Outlet 3.1 km
Paris Van Java 3.9 km
Geology Museum 5.8 km
Gedung Sate 5.9 km
Braga Street 7.2 km
Dusun Bambu Family Leisure Park 7.5 km
Bandung Grand Mosque 7.6 km
Trans Studio Bandung 9.0 km
Sari Ater Hot Spring 14.4 km
Ciater natural hot spring 14.8 km
Nearby landmarks
Amazing Art World 340 m
Museum Pendidikan Park 570 m
Kolam Renang Setiabudi Regensi 680 m
Roeslan Abdul Gani Park 770 m
Universitas Pendidikan Indonesia 780 m
Sport Centre 790 m
Gymnasium UPI 810 m
UPI Park 840 m
Poliklinik 840 m
Villa Isola 1.1 km

Grand Mercure Bandung Setiabudi

Jl Dr Setiabudi No 269 - 275, Setiabudi, Bandung, Indonesia, 40154 - See map

Make your best journey to Bandung with the promised standard of Indonesia Care, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Setiabudi part of Bandung, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money8.5
Distance to city center6.1 km
Location rating8.5
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport5.7 km

Rooms available at Grand Mercure Bandung Setiabudi

Excellent
Room comfort & quality

8.9

Superior Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Privilege Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Premium Room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Superior Room with Balcony
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Room with Balcony
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Room Pool View
...
  • Room size: 34 m²/366 ft²
  • Pool view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Premier Pool View
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
ROOM,1 QUEEN BED,POOL VIEW,PRIVILEGE
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices
2 Queen Beds Deluxe Room Non-Smoking
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Mercure Bandung Setiabudi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Mercure Bandung Setiabudi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bandung with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Mercure Bandung Setiabudi?

Wake up to a great buffet breakfast at Grand Mercure Bandung Setiabudi. There's an additional charge of 250000 IDR for adults and 125000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Grand Mercure Bandung Setiabudi?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Grand Mercure Bandung Setiabudi. Small or intimate events like entertainment events can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Grand Mercure Bandung Setiabudi?

On-site venues and convenient event services make Grand Mercure Bandung Setiabudi an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Grand Mercure Bandung Setiabudi?

Restaurants including Alas Daun, Sapu Lidi and Sushi Tei are popular in Grand Mercure Bandung Setiabudi’s neighborhood which is known as Setiabudi.

What popular shopping places are close to Grand Mercure Bandung Setiabudi?

Shopping options in Grand Mercure Bandung Setiabudi’s Setiabudi neighborhood include Rumah Mode Factory Outlet, Garasi Opa and Fashion World Indonesia.

What are popular attractions near Grand Mercure Bandung Setiabudi?

Guests at Grand Mercure Bandung Setiabudi can easily visit Villa Isola, Amazing Art World and Museum Pendidikan Park located in the Setiabudi area.

What popular natural sightseeing spots are close to Grand Mercure Bandung Setiabudi?

Grand Mercure Bandung Setiabudi’s nearby natural sights include Pasir Salam located in the same Setiabudi area.

See map

Explore the neighborhood

What people love about Grand Mercure Bandung Setiabudi

  • 10

    Exceptional
    Cleanliness

    "Cleanliness, facilities, food, strategic location of various attraction in Lembang, good for young family with young kids."

    Suminto

    |

    January 10, 2023

  • 10

    Exceptional
    Cleanliness

    "The water pool was warm, clean and the room not small."

    Wenny

    |

    December 24, 2022

  • 7.6

    Very good
    Location

    "Food value, location is good."

    Darvis

    |

    January 22, 2023

Overall rating:

8.7

Excellent
2,363 reviews
Cleanliness
9.0
Facilities
8.9
Location
8.5
Read all reviews >
What travelers say they love:
Location is good, view of Bandung city with fresh cool air.
Rivana from Indonesia
Family with older children
More about Grand Mercure Bandung Setiabudi

More about Grand Mercure Bandung Setiabudi

Grand Mercure Bandung Setiabudi

Enjoy all the sightseeing options of Bandung with a stay at Grand Mercure Bandung Setiabudi.
The range of services provided by Grand Mercure Bandung Setiabudi ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Bandung.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms at Grand Mercure Bandung Setiabudi are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Mercure Bandung Setiabudi include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Grand Mercure Bandung Setiabudi has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Grand Mercure Bandung Setiabudi promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the ping-pong table and yoga room in the hotel. Have some relaxing fun with family and friends at the games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Grand Mercure Bandung Setiabudi. Whatever you may be looking to buy on your trip to Bandung, chances are you'll find it at Rumah Mode Factory Outlet located 3.1 km away. Engage in the city's best art at Geology Museum located 5.7 km away, where you can learn about the local art scene and buy original works.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

146 mentions

Breakfast

85 mentions

Housekeeping

24 mentions

Food & Dining

21 mentions

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible toilet
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Laptop safe box
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Hardy's Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte
Jing Paradise
  • Cuisine: Chinese
  • Menu: Buffet
Kepler Sky Lounge
  • Cuisine: Indonesian, International
  • Menu: Buffet

Location

Jl Dr Setiabudi No 269 - 275, Setiabudi, Bandung, Indonesia, 40154
Excellent
Location

8.5

Airports
  • Husein Sastranegara International Airport (BDO)
    5.7 km
  • Kertajati Intl Airport (KJT)
    66.2 km
Public transportation
  • Cimindi Station
    6.0 km
  • Andir Train Station
    6.2 km
Hospital or clinic
  • Poliklinik
    840 m
Shopping
  • Rumah Mode Factory Outlet
    3.1 km
Convenience store
  • Indomaret
    270 m 3 min drive
Cash withdrawal
  • ATM
    410 m

What's nearby

Popular landmarks
  • Rumah Mode Factory Outlet
    3.1 km
  • Paris Van Java
    3.9 km
  • Geology Museum
    5.8 km
  • Gedung Sate
    5.9 km
  • Braga Street
    7.2 km
  • Dusun Bambu Family Leisure Park
    7.5 km
  • Bandung Grand Mosque
    7.6 km
  • Trans Studio Bandung
    9.0 km
  • Sari Ater Hot Spring
    14.4 km
  • Ciater natural hot spring
    14.8 km
Nearby landmarks
  • Amazing Art World
    340 m
  • Museum Pendidikan Park
    570 m
  • Kolam Renang Setiabudi Regensi
    680 m
  • Roeslan Abdul Gani Park
    770 m
  • Universitas Pendidikan Indonesia
    780 m
  • Sport Centre
    790 m
  • Gymnasium UPI
    810 m
  • UPI Park
    840 m
  • Poliklinik
    840 m
  • Villa Isola
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center6.1 km
  • Travel time to airport (minutes)13
Extras
  • Breakfast charge (unless included in room price)250000 IDR
The property
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants2
  • Number of rooms 204
  • Year property opened2014
  • Most recent renovation2014

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Grand Mercure Bandung Setiabudi from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.9
Location8.5
Room comfort and quality8.9
Service8.8
Value for money8.5
High score for Bandung
Rating
9+ Exceptional (607)
8-9 Excellent (305)
7-8 Very Good (347)
6-7 Good (73)
<6 Below Expectation (63)
Time of the year
Mar - May (344)
Jun - Aug (390)
Sep - Nov (253)
Dec - Feb (408)

Show reviews that mention 

Showing 1,395 verified guest comments
12345
10.0
Exceptional
Lenny from Indonesia
Family with young children
Deluxe Room Pool View
Stayed 2 nights in February 2022

Nice hotel with friendly staff and delicious food ”

We booked 4 rooms and the staff really helps us to fullfill our requirements. Our children loved warm pool in this hotel. I choose lagoon room and my children so happy to have the pool next to our room. These hotel also have CHSE certificate and we could see how they proof the cleanliness and safety for all guest during C19 pandemic. The service is excellent and the variety of food at breakfast is enough for us and it is delicious. Try oxtail soup at Hardy's, it's enough for 2 person and the price still reasonable for 5 star hotel. We will come again for sure...

Reviewed March 01, 2022

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10.0
Exceptional
Budijanto from Australia
Couple
Deluxe Room Pool View
Stayed 2 nights in December 2019

Excellent service and clean, great location.”

My wife and I are glad that we chose this hotel during our vacation. From the moment we walked in to the hotel we were greeted by friendly staffs . We decided to have the buffet style breakfast , great selection of foods. On our last night, we spent a few hours enjoying some cold beers and cocktails in the Sky Lounge . A live band was playing, fantastic staffs, great view and atmosphere. We will certainly stay at this hotel again in the future.

Reviewed December 16, 2019

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10.0
Exceptional
Aisha from Indonesia
Family with young children
Superior Room with Balcony
Stayed 2 nights in April 2022

The best hotel to stay in Bandung”

I really really love the food, the kids also love the breakfast. The kids club not to big, but my kids enjoyed drawing and playing in the kids club. And the swimming pool, Grandmercure hotel have the best swimming pool in Bandung. Especially at night, they have a beautiful swimming pool. And the staff are really nice. I will recommend this hotel to my friends and my family . Oww i stay for 2 nights in here, but , it's because my husband and my children's love the euphoria in here, the food and etc. So we extend for 1 more night at Grandmercure Hotel.. ❤️💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛💛

Reviewed April 19, 2022

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10.0
Exceptional
Ridwan from Indonesia
Family with young children
Superior Room with Balcony
Stayed 1 night in January 2022

A good place to spend quality time”

What I like : Access to this hotel is very easy also easy to find Parking lot has lot of space Swimming pool, my son love it Room service fast delivery and accuracy of order is very good Restaurant for breakfast, many tables and variety of food Fast check in, we arrive at 2.14 pm on sunday and straight to our room in 5 minutes (where it's usually hard to get a room in time of room turn over/back to back situation) The Best Part , they fulfilled all my requests due we are staying with special occasion (kinda surprise for my lovely wife), me and my family were thrilled 😁 What I don't like : it was a very short stay, gotta work again. We'll be back bring other family member and stay over, that's for sure. Thank you. Send my regard to your magnificent team, especially whose doing decoration in our room 😇😇

Reviewed February 04, 2022

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10.0
Exceptional
Roselani from Indonesia
Family with young children
Superior Room
Stayed 2 nights in May 2021

Best 5 Stars Hotel”

I would like to give big applause to Grand Mercure Setiabudhi Bandung. They give such an amazing experiences for us family traveller. The breakfast loads of variety and it was delicious. The pool was great kids love it warm pool. Ambience was great. Hospitality best. We finally decides to extend one more night because the kids love the hotel. The minus : There are stains in the work table and if i may suggest the price breakfast for children a little bit expensive nevertheless kids eat not that much like adults. Thank You Grand Mercure Setiabudhi we’ll come back very soon

Reviewed May 31, 2021

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10.0
Exceptional
Primela from Indonesia
Family with young children
Junior Suite
Stayed 2 nights in February 2020

Staycation at Junior suite rooom”

I traveled with baby and child, nite check in, and the room is more than i expected. Bathtub is the first thing we saw when we entered the room, and made my children very excited. Spacious room so my children can running and playing around. Clean bed, Big sofa, complete amenities, hairdryer, ironing equipment, and welcome snack just made our tiredness of traffic go away. Not forgetting the warm water on the swimming pool, very enough for my children to say that they are happy. Definitely will be back again. ☺️🥰👍

Reviewed March 02, 2020

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10.0
Exceptional
Kelvin from Indonesia
Family with young children
Superior Room
Stayed 2 nights in June 2022

Great hotel with friendly staffs”

Really nice hotel especially when u have childrens. The pool is awesome, and the water is warm although the weather is cool. The room is spacious enough, clean and nice. All the staffs are friendly and helpfull Nice place to stay if you have itinerary to lembang.

Reviewed June 25, 2022

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10.0
Exceptional
reina from Indonesia
Family with teens
Deluxe Room with Balcony
Stayed 2 nights in September 2021

NICE HOTEL with BEST SERVICE”

Always happy to stay here.. Becouse instead of the hotel has a nice pool ..the staff were so nice. They wete friendly to us as a guests and very helpfull when we need another rooms cew better. The food was good. And when at night the hotel was beautiful with the full lamps out side garden and insede in the obby. Hope we can stay here again soon.

Reviewed June 30, 2022

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10.0
Exceptional
Yeni from Indonesia
Family with young children
Superior Room
Stayed 1 night in March 2019

will be back soon ”

selalu suka nginep di grandmercure lembang , paling suka jg dg kolamnya apalagi skrg kolamnya uda air anget , so ga bikin kita kedinginan & ga bikin kepanasan jg .. comfort banget , kmr hotelnya jg bgs, skyloungenya topp!! , sarapannya super bnyk macemnya , plyanan staff jg oke. will be back soon 😁

Reviewed March 05, 2019

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10.0
Exceptional
novita from Indonesia
Family with young children
Superior Premium Room
Stayed 1 night in April 2022

great value for money hotel”

i dont expect that i would be very satisfied during my stay here. Rooms are clean, staff friendly, location excellent near lembang, fresh air from the height of bandung. though breakfast are so so but overall i'd really love to go back

Reviewed May 06, 2022

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10.0
Exceptional
Rissa from Indonesia
Family with young children
Superior Room
Stayed 1 night in May 2022

great hotel with delicious breakfast”

the staffs very nice and helpful, great facilities, clean rooms, and i really enjoyed the breakfast so many various choices and tastes good. but unfortunatelly the pool not warm enough

Reviewed May 12, 2022

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10.0
Exceptional
Berthi from Indonesia
Couple
Superior Room
Stayed 1 night in February 2020

Modern hotel in strategic location”

It was a nice experience to stay in this hotel. Our room was upgraded from superior to deluxe room with a nice view to the pool. The staffs were very polite and helpful. Breakfast was good but could be improved more with options on traditional or Bandung snacks. Others are perfect.

Reviewed February 16, 2020

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10.0
Exceptional
Yeni from Indonesia
Family with young children
Superior Room
Stayed 1 night in March 2019

againn and againn !! ”

suka banget nginep disini , dan so far dari smua fasilitas , kenyamanan , all in deh smua disini , tetep paling favorite sm kolam renang air hangatnya , jd bikin anak jg ga ragu utk cemplung cemplung langsung .. 🤗 sarapan juga enak dan bervariasii.. staffnya jg ramah 👍 will be back soon ! thanks grand mercure 🙏🏻

Reviewed March 10, 2019

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10.0
Exceptional
Astrid from Indonesia
Family with young children
Superior Room
Stayed 1 night in October 2020

great facility and great service”

they got swimming pool with warm water, kids loved it so much. definitely a plus. we were greeted nicely from the staff. although we only booked for 1 night but the staff upgraded our room to balcony pool view. the room are spacious and the twin bed also spacious.

Reviewed November 02, 2020

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10.0
Exceptional
dendy from Indonesia
Family with young children
Superior Room
Stayed 1 night in April 2022

our favorite hotel”

from our honey moon 4 years ago until now, this hotel is considered our best one, with a complete package of everything, start from the staff and cleanliness, everything!!

Reviewed April 15, 2022

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10.0
Exceptional
Baskoro from Indonesia
Family with young children
Superior Room
Stayed 1 night in September 2021

Heated swimming pool!”

Can’t complain in this as kids enjoying the pool not only morning but evening time. Perfect health hygiene protocol during breakfast on staff taking the foods and separated with acrylic covers. Will definitely return back for my Bandung trip soon!

Reviewed September 14, 2021

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Dear Mr. Baskoro Tejo, Your comment says it all. Thank you very much for sharing your experience and trust in our genuine hospitality. Delighted to read that we managed to meet your expectation on every level. Once again, thank you for your great review. Hope it will not be too long before we get a chance to welcoming you back for another wonderful holiday at Grand Mercure Bandung Setiabudi. Best regards, Engkun Kurnia General Manager

Responded September 15, 2021
Grand Mercure Bandung Setiabudi
10.0
Exceptional
Michael from Canada
Couple
Superior Room with Balcony
Stayed 2 nights in January 2019

Great Place”

I stayed there for a couple of nights and there was absolutely no issues. The staff was friendly. The location was also great as it is not far away from malls and restaurants. Certainly great value for your money.

Reviewed September 06, 2019

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10.0
Exceptional
Ernest from Indonesia
Family with young children
Superior Room
Stayed 1 night in March 2020

The best hotel for family”

One of the best hotel for family. We booked 2 room and we are allowed to have late check out, since we brought lots of kids. The service from the staff also amazing. Recommended for family.

Reviewed March 16, 2020

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10.0
Exceptional
Astrid from Indonesia
Family with young children
Superior Room with Balcony
Stayed 3 nights in December 2020

Great place for family”

Hotel is implementing strict health protocol, make us feel safe and secure. Food was ok, prelared with health protocol. Room was spacious, swiming pool also satisfying with warm water. Will come back for sure

Reviewed December 19, 2020

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10.0
Exceptional
Rinny from Indonesia
Family with teens
Superior Room with Balcony
Stayed 1 night in November 2021

Spacious & clean hotel”

Nice stay in bandung. Mr. Akbar upgrade our 2rooms frm premier balcony to deluxe balcony . Thx u

Reviewed November 11, 2021

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