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8.2
Excellent
3,067 reviews
3,067 reviews
"Nice hotel, good buffet, clean room with everything working well, mall across the street across a pedestrian bridge with restaurants, atms etc."
"Cleanliness, staff courtesy are good for me and my family."
"Good location, good hotel and good price"
"A regular traveller to Jakarta and Grand Mercure Harmoni Jakarta is my favourite hotel with good rooms, good service and good location and most importantly, val..."
"Good size of the room, room amenities are pretty complete."
8.3
Excellent
Location rating score
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Grand Mercure Jakarta Harmoni Hotel
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Gajah Mada, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
4 travelers have booked today.
Value for money | 8.2 |
Location rating | 8.3 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 13.8 km |
What time is check-in and check-out at Grand Mercure Jakarta Harmoni Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Grand Mercure Jakarta Harmoni Hotel?
Grand Mercure Jakarta Harmoni Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 385000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Jakarta Harmoni Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Mercure Jakarta Harmoni Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Grand Mercure Jakarta Harmoni Hotel?
Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Jakarta Harmoni Hotel. A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 200000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Grand Mercure Jakarta Harmoni Hotel?
Grand Mercure Jakarta Harmoni Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Grand Mercure Jakarta Harmoni Hotel?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Mercure Jakarta Harmoni Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
Can business events be hosted at Grand Mercure Jakarta Harmoni Hotel?
On-site venues and convenient event services make Grand Mercure Jakarta Harmoni Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 700 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Grand Mercure Jakarta Harmoni Hotel?
Grand Mercure Jakarta Harmoni Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What are popular attractions near Grand Mercure Jakarta Harmoni Hotel?
Guests at Grand Mercure Jakarta Harmoni Hotel can easily visit Vihara Maha Dharma located in the Gajah Mada area.
8.8
"Nice hotel, good buffet, clean room with everything working well, mall across the street across a pedestrian bridge with restaurants, atms etc."
Mark
|
February 17, 2023
10
"Cleanliness, staff courtesy are good for me and my family."
Made
|
February 10, 2023
10
"Good location, good hotel and good price"
alexander
|
March 24, 2023
Grand Mercure Jakarta Harmoni Hotel
Immerse yourself in the all that Jakarta has to offer with a getaway at Grand Mercure Jakarta Harmoni Hotel.
At Grand Mercure Jakarta Harmoni Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Grand Mercure Jakarta Harmoni Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Grand Mercure Jakarta Harmoni Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Grand Mercure Jakarta Harmoni Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar at your disposal. Grand Mercure Jakarta Harmoni Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Every day at Grand Mercure Jakarta Harmoni Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Grand Mercure Jakarta Harmoni Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Grand Mercure Jakarta Harmoni Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.
Around the property
Experience Jakarta like a true local. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 3.8 km away.
8.2
Housekeeping
174 mentions
Breakfast
82 mentions
Food & Dining
45 mentions
Internet
32 mentions
8.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
5 star hotel with 5 star service”
Upon arrival Ray had checked me in very fast and professionally. He had explained the facilities of the hotel and also around the area where I can explore. His knowledge of the area really helped in making my plans for the duration. Of my trip. The rooms were really nicely decored and very spacious. If you can’t stand the smoke smell please request a non smoking floor. The service from bell hop to room service was prompt and very courteous. All the staff spoke English so you won’t have issues communicating. Spa and exercise room are on the 5th floor. Although it is a men’s tailored spa, they do welcome women too. 😉 The hotel itself is right across Gaja Mada Plaza and located minutes away from most of Jakarta’s monuments and museums. I actually like GM Plaza because it’s clean, has a lot of stores and eating options. Bakmi GM!
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Dear Nathan, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Great place to stay in the area. Food options and shopping centre just across the overhead bridge”
Overall a great hotel with a nice lobby, clean rooms and fcilities. Breakfast spread was considerable with a variety of items. But it would have been nice with a few healthier wholegrain options for bread and cereals. A small quantity of each would have been sufficient if the hotel's concern is that there are not many takers. But most hotels of similar or even lower standard will have this.
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Dear Luca, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Nice and value for money”
The location of hotel is conveniently located with lots of eateries. Decoration and cleanliness is 5 stars rating. Absolute value for money.
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Dear Keng, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Thanks for upgrading the room, big size, clean, good location, friendly receptionist/staff”
Very worthy to stay to Grand Mercure hotel
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Dear Enawati, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Excellent ”
We stay two days and decided to play pools on the fifth floor and they charge me $20 New Zealand dollar. Is that suppose to free or not for the guest??
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Dear Dewi, Warmest greetings from Grand Mercure Jakarta Harmoni ! We thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. We are sorry that your experience about Service did not meet your expectations therefore please allow me to express my sincerest apologies. At Grand Mercure Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The pool are compliment for guest staying at the hotel, could you send us the invoice, while we are getting investigate this matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager
A very pleasant milieu in the midst of the mega metropolis that is Jakarta 👍”
Staff were exceptional from the moment of exiting the airport taxi - terimah kasih
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Dear Peter, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Great Place”
Always a pleasure to stay at mercure harmoni. Clean rooms with all the amenities needed. Wonderful team at front office.
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Dear Arul, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Good decent elegant hotel”
Love everything about the hotel...most importantly the hot shower with rain shower head. Totally awesome
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Dear Sazfina, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Number 1 in Harmoni Area!”
Dear All, please keep the good spirit and passion alive! I shall be back for sure!
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Dear Anton, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager
Room”
The room and bed is amazingly comfortable to be honest
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Dear Zhen, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Superb amenities”
So relaxing in a cosy living, clean tidy room, warmth staffs frm d counter to hsekeeping to morning bfast
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Dear Mohammad, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Rooms n hotel looks new n well lit. Near to interesting outlets.”
Friendly staff
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Dear Rosidah, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Couple”
Very good,nice staff,always welcoming returning guest and most are very polite.
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Dear Dollar, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager
Exceptional”
the staffs are very humble and help full! will try another night there ❤
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Dear Sonya, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Baik, baik in my proficient fluent Bahasa‼️”
Staff are customer orientated from A-Z.
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Dear Peter, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Good hotel, but bar facility is not satisfying”
Clean, good location, comfortable room, good access to shops and restaurants... But the bar inside the hotel was not. As for night time drinks, you need to find place to visit outside.
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Dear Mr. Masao, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Exceptional”
Rooms was neatly done, value for money !
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Dear Yoong, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Exceptional”
Clean room, comfortable bed and everything is good. Four bottles of drinking bottles given. Good choices of breakfast.
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Dear Kah, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Exceptional”
Cleanliness and staff are just perfect!
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Dear Octhaviane, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Nice and Comfortable Place to Stay”
Clean, comfortable room and friendly staff.
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Dear Ray, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager