Grand Mercure Jakarta Harmoni Hotel
Immerse yourself in the all that Jakarta has to offer with a getaway at Grand Mercure Jakarta Harmoni Hotel.
At Grand Mercure Jakarta Harmoni Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Jakarta even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Grand Mercure Jakarta Harmoni Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Grand Mercure Jakarta Harmoni Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Grand Mercure Jakarta Harmoni Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar at your disposal. Grand Mercure Jakarta Harmoni Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Every day at Grand Mercure Jakarta Harmoni Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Grand Mercure Jakarta Harmoni Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Grand Mercure Jakarta Harmoni Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.
Around the property
Experience Jakarta like a true local. Never forget your time in Jakarta with a special gift or trinket from Grand Indonesia Mall just 3.8 km away.
5 star hotel with 5 star service”
Upon arrival Ray had checked me in very fast and professionally. He had explained the facilities of the hotel and also around the area where I can explore. His knowledge of the area really helped in making my plans for the duration. Of my trip. The rooms were really nicely decored and very spacious. If you can’t stand the smoke smell please request a non smoking floor. The service from bell hop to room service was prompt and very courteous. All the staff spoke English so you won’t have issues communicating. Spa and exercise room are on the 5th floor. Although it is a men’s tailored spa, they do welcome women too. 😉 The hotel itself is right across Gaja Mada Plaza and located minutes away from most of Jakarta’s monuments and museums. I actually like GM Plaza because it’s clean, has a lot of stores and eating options. Bakmi GM!
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Dear Nathan, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Great place to stay in the area. Food options and shopping centre just across the overhead bridge”
Overall a great hotel with a nice lobby, clean rooms and fcilities. Breakfast spread was considerable with a variety of items. But it would have been nice with a few healthier wholegrain options for bread and cereals. A small quantity of each would have been sufficient if the hotel's concern is that there are not many takers. But most hotels of similar or even lower standard will have this.
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Dear Luca, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Nice and value for money”
The location of hotel is conveniently located with lots of eateries. Decoration and cleanliness is 5 stars rating. Absolute value for money.
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Dear Keng, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Thanks for upgrading the room, big size, clean, good location, friendly receptionist/staff”
Very worthy to stay to Grand Mercure hotel
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Dear Enawati, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Excellent ”
We stay two days and decided to play pools on the fifth floor and they charge me $20 New Zealand dollar. Is that suppose to free or not for the guest??
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Dear Dewi, Warmest greetings from Grand Mercure Jakarta Harmoni ! We thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. We are sorry that your experience about Service did not meet your expectations therefore please allow me to express my sincerest apologies. At Grand Mercure Jakarta Harmoni, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The pool are compliment for guest staying at the hotel, could you send us the invoice, while we are getting investigate this matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager
A very pleasant milieu in the midst of the mega metropolis that is Jakarta 👍”
Staff were exceptional from the moment of exiting the airport taxi - terimah kasih
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Dear Peter, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Great Place”
Always a pleasure to stay at mercure harmoni. Clean rooms with all the amenities needed. Wonderful team at front office.
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Dear Arul, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Good decent elegant hotel”
Love everything about the hotel...most importantly the hot shower with rain shower head. Totally awesome
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Dear Sazfina, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Number 1 in Harmoni Area!”
Dear All, please keep the good spirit and passion alive! I shall be back for sure!
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Dear Anton, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager
Room”
The room and bed is amazingly comfortable to be honest
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Dear Zhen, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Superb amenities”
So relaxing in a cosy living, clean tidy room, warmth staffs frm d counter to hsekeeping to morning bfast
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Dear Mohammad, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Rooms n hotel looks new n well lit. Near to interesting outlets.”
Friendly staff
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Dear Rosidah, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Couple”
Very good,nice staff,always welcoming returning guest and most are very polite.
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Dear Dollar, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Subendi General Manager
Exceptional”
the staffs are very humble and help full! will try another night there ❤
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Dear Sonya, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Baik, baik in my proficient fluent Bahasa‼️”
Staff are customer orientated from A-Z.
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Dear Peter, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Good hotel, but bar facility is not satisfying”
Clean, good location, comfortable room, good access to shops and restaurants... But the bar inside the hotel was not. As for night time drinks, you need to find place to visit outside.
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Dear Mr. Masao, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Exceptional”
Rooms was neatly done, value for money !
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Dear Yoong, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Exceptional”
Clean room, comfortable bed and everything is good. Four bottles of drinking bottles given. Good choices of breakfast.
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Dear Kah, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F Asst. Front Office Manager
Exceptional”
Cleanliness and staff are just perfect!
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Dear Octhaviane, We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Harmoni. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Taufik Ismail F - Asst. Front Office Manager
Nice and Comfortable Place to Stay”
Clean, comfortable room and friendly staff.
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Dear Ray, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Harmoni. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Taufik Ismail F - Asst. Front Office Manager