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1,819 reviews
1,819 reviews
Room is clean, check in and chec out is fast.
Room was clean and breakfast was decent.
Good location if you are going to Jakarta expo.
Good location if you have to go to Jakarta Expo.
Room is spacious, clean.
8.2
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kemayoran part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
3 travelers have booked today.
Value for money | 8.4 |
Location rating | 8.2 |
Nearest airport | Halim Perdanakusuma International Airport (HLP) |
Distance to airport | 13.1 km |
What time is check-in and check-out at Grand Mercure Jakarta Kemayoran?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Grand Mercure Jakarta Kemayoran?
Grand Mercure Jakarta Kemayoran is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 300000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Mercure Jakarta Kemayoran also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Mercure Jakarta Kemayoran has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Grand Mercure Jakarta Kemayoran?
Start your mornings right, with the continental and buffet breakfast options offered at Grand Mercure Jakarta Kemayoran. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 165000 IDR for adults and 100000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Grand Mercure Jakarta Kemayoran?
Grand Mercure Jakarta Kemayoran features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Grand Mercure Jakarta Kemayoran?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Mercure Jakarta Kemayoran. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
Can business events be hosted at Grand Mercure Jakarta Kemayoran?
On-site venues and convenient event services make Grand Mercure Jakarta Kemayoran an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 2000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Grand Mercure Jakarta Kemayoran?
Grand Mercure Jakarta Kemayoran does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
9.2
"Room is clean, check in and chec out is fast."
Andreas
|
January 12, 2023
7.2
"Room was clean and breakfast was decent."
Chris
|
January 10, 2023
8.8
"Good location if you are going to Jakarta expo."
Warattha
|
September 11, 2022
Grand Mercure Jakarta Kemayoran
There is never a shortage of things to do in Jakarta. Staying at Grand Mercure Jakarta Kemayoran, located just minutes away from the city center, means you will not miss any of Jakarta amazing sights.
The facilities and services provided by Grand Mercure Jakarta Kemayoran ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Jakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Grand Mercure Jakarta Kemayoran. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Mercure Jakarta Kemayoran include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Grand Mercure Jakarta Kemayoran has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and nightclub.
To fill your days, be sure to check out the fantastic facilities offered at Grand Mercure Jakarta Kemayoran. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
There are many attractions to discover within close proximity to Grand Mercure Jakarta Kemayoran. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 5.5 km away.
8.5
Breakfast
82 mentions
Housekeeping
50 mentions
Food & Dining
22 mentions
Swimming Pool
11 mentions
8.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
Show reviews that mention
Highly recommended hotel in Jakarta !”
It’s totally amazed me while my first step in to the lobby of the hotel. The ambience was so beautiful, amazing and comfortable with the background music played. Was then greeted by their friendly and polite staffs in every corner. Nisa was the one who check in my stay. She was so polite, helpful, and cheerful lady. Her hospitality absolutely deserve a pat on shoulder. Well done Nisa !
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Dear Ivans, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager
Exceptional”
This is the third time i have stayed in this hotel.The staff are friendly and efficient .The beds are very comfortable and the bathrooms are clean and modern. I would like to say a big thank you to ADIT, who for the second year in a row has given us excellent service.He is friendly and helpful and goes the extra mile to help his guests,
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Dear Nick, Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your generous comments are greatly appreciated. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Rulvastina Randy General Manager
Free Upgrade ”
I would like to say a big thank you to Mr. Indra for giving me a free upgrade from Double to a Suite room because he was sorry that I will have to wait an hour for my room to be ready while my colleague get to have immediate check-in. Because of him, it was my lucky day. Grand Mercure is always my first choice of stay whenever I'm there for work trips.
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Dear Fiona, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager
Always best services and cleanliness”
I've been stayed in this hotel for several times and never get dissapointed with the services from staff. Very clean and lots of variety for breakfast.
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Dear Ms. Cynthia, Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager
Best hotel in kemayoran!”
Helpful staff, clean, and spacious room with a good view. I had a great experiences here. will come back later!
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Dear Ms. Istiqomah, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager
amazing hotel with reasonable price”
We stayed 3 nights here and we absolutely had nothing to be complained. Cause everything here was amazing. Staff were very kind and friendly. The room was spacious, clean, the bed was very comfortable. The bathroom was very clean with complete amenities. The breakfast was very good, with many options. Thank You Grand Mercure for amazing stay!
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Dear Kartika, Thank you for your generous review regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope your next visit will be as pleasant as the previous one. Sincerely, Rulvastina Randy General Manager
Nice clean room”
The room is quite spacious with king size bed. It's clean and comfortable.
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Dear Mrs. Lvi, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us with a quite spacious room and clean. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager
Exceptional”
Great place to stay in Jakarta. Near culinary area, close also to business area. The only minus point is the parking space that mix with other business spot and make me walk quite far.
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Dear Mr. Djoni, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sorry that your experience did not meet your expectations, Let me express my deepest apologies you deserve only the best service especially when you stay with us. When you report of inconvenience experiences is a serious concern for me. I will take appropriate action to measures the problem and prevent future occurrence. We strive to provide a superior service experience for every guest. We are looking forwards to serve you better and make you FEEL WELCOME at Grand Mercure Jakarta Kemayoran. Sincerely, Mr. Lalu Aswadi Jaya General Manager
Wonderful Stay”
The location is really good for business trip. The service is premium and the room is clean, comfort and large. The only thing is there is no store nearby and you have to buy the drinks or snacks before you enter the hotel.
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Daer Mr. Lee, Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Mr. Lalu Aswadi Jaya General Manager
Great service”
Walking distance to Expo yet they prepare drop off service in certain time too. Nice and helpfull staff, cozy room and yummy breakfast.
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Dear Kristina, Thank you for your positive feedback during your stay at Grand Mercure Jakarta Kemayoran.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager
The Great Hotel for Short Trip”
The Hotel is Great, as expected from Accor group. The Location is great, because near PRJ (Pekan Raya Jakarya)/ JCC Hall. The Taste of the Food is Good. Room’s price is affordable, but the cleaniss in my room need more attention, because i have stain in my cover of the Pillow. So i can not use it. The staff warmth enough. If you stay for 2-3 days, this hotel is the great choice. (If you bring your car, the distance between parking lot at basement with the Lobby is quite far, so it takes time to get the lobby). Thank You. Meet my expectation for this trip.
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Dear Mr. Andruw, Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Mr. Lalu Aswadi Jaya General Manager
Very recommended hotel in north jakarta”
Room is spacious, clean, and quiet. We spent our new year eve at the lounge ground floor. The atmosphere is cozzy although the food quality is standard. Overall, we had pleasant stay and will come back again.
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Dear Mr. Marvin, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable with room was spacious, clean, and quiet and enjoyed to celebrate new year eve with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager
Great experience”
We're staying during weekend and it was an amazing experience. Room is very convenience and breakfast has lot of variety.
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Dear Shintia, Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Rulvastina Randy General Manager
Grand mercure makes my day!”
Housekeeping staff Lukman. Hardworking. Courteous. Regina at reception- awesome
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Dear Rahimah, Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager
Very nice hotel. ”
99% recommended....1% to improve 😄 Good to stay. I will come back again..
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Dear Sam, Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Rulvastina Randy General Manager
hotel mercure the best”
suasana hotel yang nyaman , staff yg ramah,fasilitas ok.. kamar pun ok
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Herlin yang terhormat, Terima kasih atas komentarnya mengenai kunjungan selama di Grand Mercure Jakarta Kemayoran. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Saya yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Saya berharap pada kunjungan berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rulvastina Randy General Manager
Good hotel”
Staff friendly, clean the best breakfast
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Dear Esther, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager
nice hotel”
Hotel is clean and services are nice.
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Dear Andrew, Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Rulvastina Randy General Manager
Spacious room”
Compare to others mercure, we love this one. We stay for jakarta fair, perfect location so we can avoid the traffic, and plenty access to the fair. We definetly will stay in here again
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Dea Mr. Sugiarto, Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager
Excellent Service”
Great staff, clean room
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Dear Natasya, Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Rulvastina Randy General Manager