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Exterior view, Grand Mercure Jakarta Kemayoran in Jakarta
Deluxe Double Bed - Guestroom, Grand Mercure Jakarta Kemayoran in Jakarta
Lobby, Grand Mercure Jakarta Kemayoran in Jakarta
Lobby, Grand Mercure Jakarta Kemayoran in Jakarta
Swimming pool, Grand Mercure Jakarta Kemayoran in Jakarta
Swimming pool, Grand Mercure Jakarta Kemayoran in Jakarta
Fitness center, Grand Mercure Jakarta Kemayoran in Jakarta

Removed from saved list

8.5

Excellent

2,124 reviews

2,124 reviews

Housekeeping100
Breakfast55
Food & Dining7
See map
See map

8.3

Excellent

Location rating score

Excellent location - 260 meters from city center
Parking
FREE
Popular landmarks
Jakarta Cathedral 2.5 km
Gambir Train Station Building 3.3 km
National Monument (MONAS) 3.4 km
Ancol Dreamland 3.9 km
National Museum 3.9 km
Museum Bank Indonesia 4.5 km
Jakarta Old Town 4.5 km
Grand Indonesia Mall 5.6 km
Istiqlal Mosque 17.4 km
Beautiful Indonesia in Miniature Park 20.0 km
Nearby landmarks
Mega Glodok Kemayoran Mall 140 m
Indogrosir Kemayoran 360 m
RS Hermina Kemayoran 450 m
Taman Masjid Al-Hidayah Dirgantara 670 m
Puskesmas Kebon Kosong 2 720 m
Daily Fresh 730 m
PRJ 790 m
Jakarta International Expo -JIExpo 820 m
Puskesmas Kelurahan Kebon Kosong I 830 m
Parkir Timur 830 m

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6 Superblok Mega Kemayoran, Kemayoran, Jakarta, Indonesia, 10610 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kemayoran part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay "
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

6 travelers have booked today.

Value for money8.5
Location rating8.3
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport13.1 km

Rooms available at Grand Mercure Jakarta Kemayoran

Very good
Room comfort & quality

7.7

Executive 1 King Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Business Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic King Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Superior Twin bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Double Bed
...
  • Room size: 34 m²/366 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Classic Room Twin
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Superior Double Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Classic Room
...
  • Room size: 36 m²/388 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Does Grand Mercure Jakarta Kemayoran offer spa services?

You can benefit from your stay at Grand Mercure Jakarta Kemayoran all the more by benefiting from the property's available spa services that are offered for all its guests to make your evening far better.

What types of entertainment are available at Grand Mercure Jakarta Kemayoran?

Grand Mercure Jakarta Kemayoran presents various entertainment facilities which includes billiards and karaoke for your relaxation while remaining your stay here.

Does Grand Mercure Jakarta Kemayoran provide laundry services?

Yes! Grand Mercure Jakarta Kemayoran offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

How many rooms does Grand Mercure Jakarta Kemayoran have?

Grand Mercure Jakarta Kemayoran has a total of 505 rooms.

How long do travelers usually stay at Grand Mercure Jakarta Kemayoran?

Verified past guests that have stayed at Grand Mercure Jakarta Kemayoran had an average nightly stay of 2 nights at this property.

At what time of the year is Grand Mercure Jakarta Kemayoran most popular?

Grand Mercure Jakarta Kemayoran's most popular month where verified guests have stayed the most is in December.

What payment options are supported at Grand Mercure Jakarta Kemayoran?

Grand Mercure Jakarta Kemayoran supports up to 5, with payment card selections including American Express, UnionPay, Visa, and MasterCard.

Is breakfast offered at Grand Mercure Jakarta Kemayoran?

Wake up to an amazing buffet and continental breakfast at Grand Mercure Jakarta Kemayoran. Guest visitors can enjoy breakfast offered with an additional charge of 100000 IDR for children and 165000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about Grand Mercure Jakarta Kemayoran

  • 9.6

    Exceptional
    Cleanliness

    "Clean and comfortable, easy access to almost anywhere in the center of Jakarta."

    Luis

    |

    June 20, 2023

  • 10

    Exceptional
    Cleanliness

    "Stayed at this hotel for 3 nights, big and clean room, a nice interior design for the room, lobby, and restaurant."

    Roy

    |

    June 18, 2023

  • 9.6

    Exceptional
    Location

    "Location is great, quite central."

    Yudy

    |

    June 29, 2023

Overall rating:

8.5

Excellent
2,124 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.3
Read all reviews >
What travelers say they love:
Good location if you are going to Jakarta expo.
Warattha from Thailand
Business traveler
More about Grand Mercure Jakarta Kemayoran

More about Grand Mercure Jakarta Kemayoran

Grand Mercure Jakarta Kemayoran

There is never a shortage of things to do in Jakarta. Staying at Grand Mercure Jakarta Kemayoran, located just minutes away from the city center, means you will not miss any of Jakarta amazing sights.
The facilities and services provided by Grand Mercure Jakarta Kemayoran ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Jakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Grand Mercure Jakarta Kemayoran. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Mercure Jakarta Kemayoran include a separate living room, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Grand Mercure Jakarta Kemayoran has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and nightclub. If you're truly selective about eating, you'll be grateful for the in-house shared kitchen available here.
To fill your days, be sure to check out the fantastic facilities offered at Grand Mercure Jakarta Kemayoran. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Grand Mercure Jakarta Kemayoran. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 5.5 km away.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

82 mentions

Housekeeping

50 mentions

Food & Dining

22 mentions

Swimming Pool

11 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Indonesian
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Dressing room
  • Electric kettle
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Smoking allowed
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
Catappa Restaurant
  • Cuisine: Asian, Chinese, European
  • Menu: Buffet, A-la-carte

Location

Jl H Benyamin Sueb Kav B6 Superblok Mega Kemayoran, Kemayoran, Jakarta, Indonesia, 10610
Excellent
Location

8.3

Airports
  • Halim Perdanakusuma International Airport (HLP)
    13.1 km 42 min drive
  • Soekarno-Hatta International Airport (CGK)
    21.9 km
Public transportation
  • Kemayoran Railway Station
    1.3 km 11 min drive
  • Rajawali Railway Station
    1.6 km
Hospital or clinic
  • RS Hermina Kemayoran
    450 m
Shopping
  • Grand Indonesia Mall
    5.6 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Jakarta Cathedral
    2.5 km
  • Gambir Train Station Building
    3.3 km
  • National Monument (MONAS)
    3.4 km
  • Ancol Dreamland
    3.9 km
  • National Museum
    3.9 km
  • Museum Bank Indonesia
    4.5 km
  • Jakarta Old Town
    4.5 km
  • Grand Indonesia Mall
    5.6 km
  • Istiqlal Mosque
    17.4 km
  • Beautiful Indonesia in Miniature Park
    20.0 km
Nearby landmarks
  • Mega Glodok Kemayoran Mall
    140 m
  • Indogrosir Kemayoran
    360 m
  • RS Hermina Kemayoran
    450 m
  • Taman Masjid Al-Hidayah Dirgantara
    670 m
  • Puskesmas Kebon Kosong 2
    720 m
  • Daily Fresh
    730 m
  • PRJ
    790 m
  • Jakarta International Expo -JIExpo
    820 m
  • Puskesmas Kelurahan Kebon Kosong I
    830 m
  • Parkir Timur
    830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee300000 IDR
Extras
  • Breakfast charge (unless included in room price)165000 IDR
The property
  • Number of bars/lounges2
  • Number of floors22
  • Number of restaurants1
  • Number of rooms 505
  • Room voltage220
  • Year property opened2015

Property announcements

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Grand Mercure Jakarta Kemayoran from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.9
Facilities8.6
Location8.3
Room comfort and quality7.7
Service8.6
Value for money8.5
High score for Jakarta
Rating
9+ Exceptional (303)
8-9 Excellent (118)
7-8 Very Good (203)
6-7 Good (48)
<6 Below Expectation (72)
Time of the year
Mar - May (176)
Jun - Aug (169)
Sep - Nov (201)
Dec - Feb (198)

Show reviews that mention 

Showing 744 verified guest comments
12345
10.0
Exceptional
Paurav from India
Business traveler
Classic Room Twin
Stayed 4 nights in August 2022

Godd Hotel with Great Staff”

Mr. Angga Wardoyo, the Catappa restaurant manager took good care of us. We are Indians and vegetarian. The chef Andy and Chef Liong made very good Indian breakfast from their ingredients and served us scrumptious meal. They made us feel at home. Thank You for your service.

Reviewed August 11, 2022

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Dear Mr. Paurav , Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded August 12, 2022
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
cynthia from Indonesia
Group
Superior Twin bed
Stayed 2 nights in February 2020

Always best services and cleanliness”

I've been stayed in this hotel for several times and never get dissapointed with the services from staff. Very clean and lots of variety for breakfast.

Reviewed June 27, 2022

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Dear Ms. Cynthia, Thank you very much for taking the time to review your recent stay. We are glad to hear that you had an overall good experience at the Hotel Grand Mercure Jakarta Kemayoran. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again, Feel Welcome! Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded June 28, 2022
Grand Mercure Jakarta Kemayoran
9.2
Exceptional
Andreas from Thailand
Family with young children
Deluxe Double Bed
Stayed 2 nights in December 2022

Nice place for new year staycation”

our room is the best view of new year eve fireworks. room is clean, check in and chec out is fast. there is mix gender onsen and sauna room. need to improve only user can enter. last time many person that not use sitting there. breakfast is many choice, but many menu is cold and not enough table for all guests. need to improve note: car parking is very far and unclear direction. not convenience online food order can not enter lobby. you need to walk ^^

Reviewed January 13, 2023

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Dear Mr. Andreas , Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded January 16, 2023
Grand Mercure Jakarta Kemayoran
9.6
Exceptional
Maya from Indonesia
Family with young children
Superior Twin bed
Stayed 3 nights in December 2022

Value for Money”

Room, ambience, facilities, and service are OK..except for the BF taste is so so need improvement, the parking area is far and unspacious. The room rate is cheaper than other 4stars hotel on that area. Thank you for providing the connecting room and the welcome cake for my kids. We enjoy our staycation.

Reviewed January 02, 2023

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Dear Ms. Maya, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sorry that your experience did not meet your expectations, Let me express my deepest apologies you deserve only the best service especially when you stay with us. I have received your comments regarding the service you received from our reception team, thus are very important to us. When you report of inconvenience experiences is a serious concern for me. I will take appropriate action to measures the problem and prevent future occurrence. We strive to provide a superior service experience for every guest. We are looking forwards to serve you better and make you FEEL WELCOME at Grand Mercure Jakarta Kemayoran. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded January 09, 2023
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
Soerya from Indonesia
Business traveler
Superior Twin bed
Stayed 2 nights in January 2023

Hotel near to highway”

No traffic jam, easy access to highway to Airport, but the area a little bit hard for looking food

Reviewed January 14, 2023

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Dear Mr. Soerya, Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded January 16, 2023
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
Istiqomah from Indonesia
Group
Superior Twin bed
Stayed 1 night in May 2022

Best hotel in kemayoran!”

Helpful staff, clean, and spacious room with a good view. I had a great experiences here. will come back later!

Reviewed May 29, 2022

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Dear Ms. Istiqomah, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded May 30, 2022
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
Wong from Malaysia
Couple
Superior Twin bed
Stayed 3 nights in December 2022

Excellent stay for me in Jakarta”

I will come back here for sure.

Reviewed December 19, 2022

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Dear Mr. Wong, Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded December 19, 2022
Grand Mercure Jakarta Kemayoran
9.2
Exceptional
Andruw from Indonesia
Couple
Executive 1 King Bed
Stayed 1 night in July 2022

The Great Hotel for Short Trip”

The Hotel is Great, as expected from Accor group. The Location is great, because near PRJ (Pekan Raya Jakarya)/ JCC Hall. The Taste of the Food is Good. Room’s price is affordable, but the cleaniss in my room need more attention, because i have stain in my cover of the Pillow. So i can not use it. The staff warmth enough. If you stay for 2-3 days, this hotel is the great choice. (If you bring your car, the distance between parking lot at basement with the Lobby is quite far, so it takes time to get the lobby). Thank You. Meet my expectation for this trip.

Reviewed July 05, 2022

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Dear Mr. Andruw, Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded July 06, 2022
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
manu from Indonesia
Couple
Deluxe Double Bed
Stayed 1 night in January 2023

Great place ”

Love the place

Reviewed February 03, 2023

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Dear Mr. Manu, Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded February 09, 2023
Grand Mercure Jakarta Kemayoran
9.2
Exceptional
jaysukh from Hong Kong SAR, China
Business traveler
Superior Twin bed
Stayed 2 nights in September 2022

Best service and food”

Room was very clean and nice, staff very good and friendly. I am vegetarian, i dod request for fried rice and they made it in breakfast and for dinner they made vegetarian food for us as well. Very happy. I asked for USB charger for samsung bcz i had c pin charger but hotel did not have...so need to carry or buy if does not have usb cable with you.

Reviewed September 30, 2022

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Dear Mr/Ms. Jaysukh, Thank you for give us your review and choose Grand Mercure Jakarta Kemayoran as your accommodation needs during your stay in Jakarta. Your truthful review will help us to develop better the service and facilities to make you feel welcome. We will ensure your next stay with us will be the best experience of Feel Welcome moment. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded October 04, 2022
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
Atikah from Singapore
Solo traveler
Deluxe Double Bed
Stayed 5 nights in December 2022

great”

best service and place to stay

Reviewed December 22, 2022

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Dear Ms. Atikah, Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded December 28, 2022
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
Djoni from Indonesia
Business traveler
Superior Double Bed
Stayed 2 nights in November 2021

Exceptional”

Great place to stay in Jakarta. Near culinary area, close also to business area. The only minus point is the parking space that mix with other business spot and make me walk quite far.

Reviewed November 28, 2021

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Dear Mr. Djoni, Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sorry that your experience did not meet your expectations, Let me express my deepest apologies you deserve only the best service especially when you stay with us. When you report of inconvenience experiences is a serious concern for me. I will take appropriate action to measures the problem and prevent future occurrence. We strive to provide a superior service experience for every guest. We are looking forwards to serve you better and make you FEEL WELCOME at Grand Mercure Jakarta Kemayoran. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded November 29, 2021
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
fellentia from Indonesia
Business traveler
Superior Double Bed
Stayed 3 nights in August 2022

Nice room”

Room is clean and big and nice

Reviewed August 08, 2022

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Dear Ms. Fellentia, Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded August 08, 2022
Grand Mercure Jakarta Kemayoran
9.6
Exceptional
Sugiarto from Indonesia
Family with young children
Superior Twin bed
Stayed 2 nights in June 2022

Spacious room”

Compare to others mercure, we love this one. We stay for jakarta fair, perfect location so we can avoid the traffic, and plenty access to the fair. We definetly will stay in here again

Reviewed June 12, 2022

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Dea Mr. Sugiarto, Thank you for your positive comments about Hotel Grand Mercure Jakarta Kemayoran. I am pleased to hear you enjoyed your stay with us. It's something our team takes great pride in, so we value your feedback. We hope you will visit us again in nearest future. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded June 13, 2022
Grand Mercure Jakarta Kemayoran
9.2
Exceptional
Amanda from Malaysia
Couple
Superior Double Bed
Stayed 4 nights in December 2022

Been staying here whenever there’s DWP event! ”

I’ve been booking here every time there’s an event and never fail that the services are top notice here. The room keeper is top notch there and very quick! You guys are amazing please keep up the good work!

Reviewed December 16, 2022

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Dear Ms. Amanda Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded December 19, 2022
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
Erwanto from Indonesia
Business traveler
Superior Double Bed
Stayed 1 night in October 2022

Nice hotel”

Good for business

Reviewed December 19, 2022

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Dear Mr. Erwanto, Thank you for taking your time to give us a review during your stay at Grand Mercure Jakarta Kemayoran. Your positive feedback makes us feel glad and want to assist you even better in the future. FEEL WELCOME. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded December 19, 2022
Grand Mercure Jakarta Kemayoran
9.6
Exceptional
Lee from Taiwan
Business traveler
Classic Room Twin
Stayed 4 nights in November 2019

Wonderful Stay”

The location is really good for business trip. The service is premium and the room is clean, comfort and large. The only thing is there is no store nearby and you have to buy the drinks or snacks before you enter the hotel.

Reviewed June 20, 2020

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Daer Mr. Lee, Thank you for choosing Grand Mercure Jakarta Kemayoran as your accommodation during your visit to Jakarta. Our teams are always improving the level of service to make better changes and give you more FEEL WELCOME experience during your stay with us. I hope our team can deliver a service from the heart in your future stay. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded June 22, 2020
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
Kristina from Indonesia
Group
Superior Twin bed
Stayed 1 night in February 2020

Great service”

Walking distance to Expo yet they prepare drop off service in certain time too. Nice and helpfull staff, cozy room and yummy breakfast.

Reviewed April 11, 2020

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Dear Kristina, Thank you for your positive feedback during your stay at Grand Mercure Jakarta Kemayoran.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded April 12, 2020
Grand Mercure Jakarta Kemayoran
10.0
Exceptional
Ong from Singapore
Business traveler
Deluxe Double Bed
Stayed 3 nights in December 2022

Exceptional”

Very good hotel

Reviewed December 29, 2022

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Dear Mr. Ong, Thank you for your positive comment about your stay at Grand Mercure Jakarta Kemayoran. I’m pleased to hear that you enjoyed your stay with us. I hope we can serve give you a feel welcome experience again in the future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Responded January 09, 2023
Grand Mercure Jakarta Kemayoran
9.6
Exceptional
marvin from Indonesia
Couple
Executive 1 King Bed
Stayed 1 night in December 2019

Very recommended hotel in north jakarta”

Room is spacious, clean, and quiet. We spent our new year eve at the lounge ground floor. The atmosphere is cozzy although the food quality is standard. Overall, we had pleasant stay and will come back again.

Reviewed January 02, 2020

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Dear Mr. Marvin, Thank you very much for your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. I am happy to hear that you enjoyed a comfortable with room was spacious, clean, and quiet and enjoyed to celebrate new year eve with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Feel Welcome. Sincerely, Rulvastina Randy General Manager

Responded January 08, 2020
Grand Mercure Jakarta Kemayoran
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