Experience Comfort and Convenience at Hakuba Highland Hotel
Nestled in the heart of Hakuba, Japan, Hakuba Highland Hotel offers a luxurious 4.0-star accommodation with top-notch facilities to ensure a relaxing and hassle-free stay. Guests can take advantage of the hotel's shops, laundry service, restaurant, safety deposit boxes, tours, air conditioning, bathrobes, hair dryer, satellite/cable TV, massage, fitness center, sauna, spa, and Wi-Fi in public areas. The hotel also provides a car park, designated smoking area, refrigerator, shuttle service, luggage storage, daily housekeeping, fireplace, laundromat, ticket service, ski equipment rentals, breakfast buffet, and car park onsite. For fitness enthusiasts, the hotel offers a fitness center with additional charge. With its excellent amenities and services, Hakuba Highland Hotel is the perfect choice for travelers seeking comfort and convenience in Hakuba.
Comfortable and Spacious Rooms at Hakuba Highland Hotel
Hakuba Highland Hotel offers a variety of room types to suit the needs of different travelers. Guests can choose from the Mountain View Twin bed, which features 2 single beds or 1 sofa bed and spans 20 square meters, or the Twin - Wood Side - Non Smoking room, which also spans 20 square meters and comes with 2 single beds or 1 sofa bed. Both room types are designed to provide comfort and spaciousness for a relaxing stay in Hakuba, Japan.
Excellent Service and Friendly Staff at Hakuba Highland Hotel
Hakuba Highland Hotel has received numerous positive reviews about its excellent service and friendly staff. Guests have praised the hotel for its nostalgic ski resort feeling and its delicious food. The staff is known to be very helpful and accommodating, with many guests commenting on their ability to speak English well. Guests have also raved about the hotel's onsen and great views. Breakfast and dinners have been described as wonderful, with many guests saying they would definitely stay at the hotel again. Overall, the service level of the staff has been highly praised, with many guests noting that they go above and beyond to help their guests. If you're looking for a hotel with excellent service and friendly staff, Hakuba Highland Hotel is the perfect choice.
Experience Exceptional Comfort and Service at Hakuba Highland Hotel
Hakuba Highland Hotel in Hakuba, Japan has received an impressive overall rating of 8.7 from satisfied guests. With a score of 8.9 for value and 8.8 for facilities, guests can expect to experience exceptional comfort and convenience during their stay. The hotel's staff performance has earned an impressive 9.0 rating, reflecting their dedication to providing top-notch service to their guests. The hotel's cleanliness has also been highly praised, with an 8.8 rating. Although the food and dining and location ratings are slightly lower, guests can still expect a satisfactory experience. Overall, Hakuba Highland Hotel is a great choice for travelers seeking comfort and excellent service in Hakuba.
Nice Hotel with Hot Spring and Snow Mountain View”
The hotel has a hot spring that can see the snow mountains of Hakuba. Dinner and breakfast were very nice like in a 5-star hotel. There is a small souvenir shop that you can buy gifts at last minute. There were shuttle buses that can go to different ski resorts. Staffs were nice and willing to answer all questions. The room is equipped with heater and A/C.
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Worth it”
The hotel is close to Hakuba station (5min drive) and Happo resort(~13mins). The rooms were okay nothing fancy, however the private onsen made our stay (30k yen only! for 50 mins), had amazing views just make sure to book in advance. Buffet breakfast and dinner had variety and was delicious. Overall, nice stay and would come back again.
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Highly recommend!!”
Fantastic value for money. The staff were incredibly I would highly recommend!!
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Great location, great onsens, and older facility but very well kept ”
This place was extremely above my expectations given the price...I was most pleasantly surprised. Highly recommend. From experienced onsen traveler
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happy stay”
the hotel itself is old but stylish old, the room is average, very old style japan hotel style. have shuttle bus to ski resort in the morning and return at late afternoon. 30min walking distance away from any conversant store. Onsen is amazing, breakfast and dinner is very good value for money. Taxi to closest restaurant is about 1000 yen.
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It may look old from outside but everything else about this hotel is great !”
This is the best hotel out of out 11-day travel in Japan. I love its nostalgic ski resort feeling . Breakfast and dinners were wonderful. Its Onsen is even better than another high end onsen resort I visited later at Mount Fuji. My husband and I highly recommend Hakuba Highland Hotel
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My room was renovated so it is new”
New carpet, new unit bathroom, good heater, good buffet breakfast and dinner. Got an upgrade to mountain view. I booked mountain view for the 2 last nights and wood view for the first night. Hotel is old but my room is newly renovated. Large parking lot. Can walk from Hakuba Train Station to the hotel in about 15 minutes, going up a highland, good view. Good onsen, both indoor and outdoor. Have sauna in the onsen. Staff very good but some can speak English, not all staff. They sent us to the Happoone Station and train station. Hotel guests pay less for buffet breakfast and buffet dinner. Can see a bit snow on mountain tops. About 1 degree C in mid November now.
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Very Value for Money”
It is the second time we stayed in this hotel, it is a very thoughtful hotel from the food, we love the freshness and variety; the view from the restaurant, we can have a wide view of Hakuba mountains; the Onsen, I just love the open wide view with freshing air; the transport, basically we can get to all the ski area with shuttle bus; discounted ski life pass; the room, not very big but very thoughtful furnishing so that our stuff can be well placed. We are thankful to Ms Chika who is very helpful, can speak good English and understand our needs. We sure will come back and it is a highly recommended hotel to stay in Hakuba and enjoy the snow seasons~
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Traditional experience with amazing Japanese service”
Friendly and highly tolerant staff. Great food for breakfast and dinner. Beautiful view and amazing onsen. Only issue was that it was distance from the main town. Good thing was that Hakuba Highland Hotel offered shuttles from the hotel into town.
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Awesome services! ”
The only downside about this hotel is that its about 1km away from the station and restaurants (uphill walk in the snow) but the hotel is always happy to provide shuttle bus to the station and back. It was early snow season when we arrived at Hakuba and the resort didnt have shuttle bus running yet. The hotel offered their own shuttle bus to and pick up from the ski hills! The building itself was a bit dated but me and my boyfriend really enjoyed their recently renovated hot spring! The buffet style breakfast/dinner were good and very reasonably priced. Lastly, I have to mention all the staffs were very nice, friendly, and helpful! We would love to stay with them again!
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I will definitely be back!”
My wife and I stayed in this hotel for 5 nights for a ski trip. This is an older hotel (like most of the mid range hotels in Hakuba), not extravagant, but is clean and homely. We took a Chuo Taxi from Narita which, after 5.5 hours, dropped us off directly at the hotel. Otherwise, one can drive or take a train to Hakuba Station or Nagano Station and get connections there. The hotel is about 20mins ride from Happo-One and Goryu/47, so you need to take the free shuttle buses to get to the slopes and back. But since Hakuba consists of different ski resorts, one has to take shuttle buses anyway to get to the different resorts anyway. The hotel is located up a small hill, and away from any apres-ski activities, so one has to take a taxi for that. For us, this was no problem, as we usually enjoy a quiet time soaking in the onsen and then go for an early dinner anyway. We booked a Western style twin room a few months ahead and got a very good rate. The size of the room was not big but it has a sofabed, so can sleep three. Décor was older style but the room was very clean. There was a small flat screen TV and kettle. Heater and Wifi worked very well. Our package was Half Board. We found the breakfast and dinner buffets quite good, and there was decent variety (although we got a bit bored after 5 nights). Despite most of the front desk staff did not speak much English, they were extremely helpful, polite and friendly. Their efforts definitely scored top marks from us. Overall, this is a typical small and quiet mid-range hotel. It is older but clean hotel with most that you need for a quiet ski focused holiday. For us, it was excellent value for money. If you prefer having bars and restaurants nearby, this is not the hotel for you. But for us, we will definitely try to stay here again next time we ski in Hakuba.
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3 mins to Hotel by Taxi from Hakuba JR Station”
Had a hard time going to the hotel from the station as we reached JR station too late, hard to get a taxi and no shuttle bus. Shuttle service have to liaise with hotel and let them know what time you will be reaching the Hakuba station so they can arrange. Hotel staff were very friendly and make efforts in helping our request. The snowing scenery was awesome. Onsen during winter was perfect. However travellers going there mostly do snow ski or snowboarding. There is free shuttle bus going to different ski area, however only for people with skiing or snowboarding equipment. The hotel buffet was a spread of delicious and cheap (if not included in hotel package - per pax is 600 yen). Transportation was a hassle as Taxi is expensive and the next alternative is by walking. If going to JR station, hotel will provide chattered service.
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Perfect”
Walkable distance from train station but the location is at a little higher field and has a magnificent view overlooking the town of Hakuba with snowy mountains as background. The hotel itself is extremely clean and comfortable like a 6-star. I also appreciate the pictures hanging along the corridors which make the hotel lively and heartwarming. Hakuba is a must visit because of this hotel!
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Great stay”
Thankyou Yamamoto-san and other staff that was so friendly and helpful with all our needs. It was a long trip for us to make it out to the Hakuba area, but the staff made the trip a very pleasant one. The hotel is a bit out of town, but the shuttle service was excellent with getting us to where we needed to go. The breakfast and dinner buffets were totally amazing with both traditional Japanese and American foods. We will definitely be back again during the winter snow season, for an expected great experience.
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An absolute delight !”
Kudos to the amazing team at Hakuba Highland who made our stay such a happy and memorable one. The staff were very attentive and in spite of the language difference, it was such a wonderful experience for us. The hotel staff were definitely willing to go the extra mile for us to ensure all our needs were met and were always a step ahead ! I loved the fact that the staff remembered little things like where we had gone snowboarding the day before and were quick to inform us of the free shuttle services available if we wanted to go there again the next day .
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Perfect location in Hakuba”
This was the perfect hotel to stay in when in Hakuba. Only a 7 min ride downtown and 15 min ride to a nearby ski resort. View from the room, hotel compound and onsen was amazing!!! Didn’t expect much for breakfast and dinner but it turned out great! They made an attempt to change the menu for the 2 days that we were there. Love this place so much I want to come back!!
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Good view from room”
For this booking, I booked room with breakfast and dinner for 2 nights and never regret. Very good buffets. All good except hotel is old and outdated. Our room is renovated so it is new with stunning mountain view. After we checked out, the staff sent us to Hakuba Train Station.
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Fantastic Place”
Really loved this place. Great staff, great location. They offer free pick up when you get to Hakuba, free shuttles to the ski hills, washing machines to do your own laundry, and free internet. Perhaps the best feature is the Onsen which is also free if your a hotel guest, and a perfect way to relax after a day on the slopes.
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Good place for relax”
Eventhough most of the customers are older people, but me and my wife really enjoyed the hotel, the dinner, and the scenery! We also enjoyed the outdoor onsen, and it's already included if you stayed in hotel. I hope one day i can visit and stay at hakuba in the future. The hotelier really nice and helpful. Luckily they provide free shuttle bus from station. Will recommend this place to friends and family.
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Better than I expected ”
The breakfast and dinner is better than I expected. With quite a lot varieties and quite delicious. There is shuttle transfer from JR hakuba to hotel and hotel to ski resort. And more importantly, the scenery is extraordinary from the room.
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