Travelling to Japan? Read all updated requirements before you book.
Exterior view, Hakuba Panorama Hotel in Hakuba
Family Room - Bed, Hakuba Panorama Hotel in Hakuba
View, Hakuba Panorama Hotel in Hakuba
Lobby, Hakuba Panorama Hotel in Hakuba
Lobby, Hakuba Panorama Hotel in Hakuba
Bathroom, Hakuba Panorama Hotel in Hakuba
Bathroom, Hakuba Panorama Hotel in Hakuba

Removed from saved list

8.9

Excellent

689 reviews

689 reviews

Housekeeping5
Breakfast4
View2
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Hakuba Happo Onsen (Hot Spring)
200 m
Hakuba Happo Bus Terminal
260 m
Hakuba Lion Adventure
300 m
Happoone Shizen Kenkyu Road
500 m
Nakiyama 2
590 m

Hakuba Panorama Hotel

Hokujo Happo 3322-1 Hakuba-mura, Hakuba, Hakuba, Japan, 399-9301 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

270 meters to public transportation

Excellent room comfort & quality

Airport transfer

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Spa

Hot tub

Bicycles

Luggage storage

Your dates are popular among travelersUsers are booking a place in Hakuba every 30 minutes on Agoda.com
Value for money8.5
Distance to city center1. Km
Location rating9.0

Rooms available at Hakuba Panorama Hotel

Excellent
Room comfort & quality

9

Family Room
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 double bed and 2 single b...
Enter dates to see prices
Room with Tatami Area
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 single beds and 3 futons
Enter dates to see prices
Japanese Western Suite
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 single beds and 1 futon
Enter dates to see prices
Quadruple Room with Mountain View
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 single beds and 2 bunk be...
Enter dates to see prices
Western Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 single beds and 1 bunk be...
Enter dates to see prices
Family Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 2 single beds and 1 double ...
Enter dates to see prices
Semi Western-Style Room
...
  • Room size: 26 m²/280 ft²
  • Shower
Enter dates to see prices
Standard Room with Mountain View
...
  • Room size: 26 m²/280 ft²
  • Shower
Enter dates to see prices
Japanese Western Style Room
...
  • Room size: 30 m²/323 ft²
  • 2 single beds
Enter dates to see prices
Standard Room, Mountain View (for 2 Guests)
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

What bars are in close proximty of Hakuba Panorama Hotel?

While remaining at Hakuba Panorama Hotel, delight in your evening or night out at Nonjae to get the most out of your nightlife.

When was Hakuba Panorama Hotel built?

Hakuba Panorama Hotel was built in 1997.

How long do travelers normally stay at Hakuba Panorama Hotel?

Verified past guests that have stayed at Hakuba Panorama Hotel had an average nightly stay of 2 nights at this property.

What was the average room rate for Hakuba Panorama Hotel been in the past month?

The average room rate for Hakuba Panorama Hotel in the past month is 21246.86 JPY, compared to city's average of 26908.66 JPY.

What do past guests love most about Hakuba Panorama Hotel?

Past visitors that stayed at Hakuba Panorama Hotel have given this property a rating of 9.385 for its excellent service as the main highlight for their stay.

What is the average rating that past Solo travelers' have given to Hakuba Panorama Hotel?

Verified solo travelers that have stayed at this property have given Hakuba Panorama Hotel an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Hakuba Panorama Hotel?

Past couple travelers that have stayed at this property have given Hakuba Panorama Hotel an average rating of 8.5. You can look up on more in depth customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that verified Group travelers have given to Hakuba Panorama Hotel?

Past group travelers that have stayed at this property have given Hakuba Panorama Hotel an average rating of 8.8. You can look up more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Hakuba Panorama Hotel?

The nearest train, metro, or bus station is Minami-Otari, 10130.67 m away from Hakuba Panorama Hotel.

What time is check-in and check-out at Hakuba Panorama Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

Is breakfast offered at Hakuba Panorama Hotel?

Wake up to a fantastic buffet breakfast at Hakuba Panorama Hotel. Guests can enjoy breakfast offered with an additional charge of 1538 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

What people love about Hakuba Panorama Hotel

  • 10

    Exceptional
    Staff 

    "The rooms were clean and comfortable and the staff lovely and helpful."

    Katarina

    |

    February 26, 2023

  • 10

    Exceptional
    Cleanliness

    "Very clean."

    Bruno

    |

    October 25, 2022

  • 9.6

    Exceptional
    Location

    "Great location, easy parking."

    Blair

    |

    February 22, 2023

Property ranking|Compared to 538 Hakuba properties
See all rankings
Room comfort score
9/10
Location score
9.1/10
Service score
9.4/10
Cleanliness score
9.2/10
Better than
99
%
of Hakuba properties
Better than
96
%
of Hakuba properties
Better than
95
%
of Hakuba properties
Better than
95
%
of Hakuba properties
Overall rating:

8.9

Excellent
689 reviews
Cleanliness
9.1
Facilities
8.5
Location
9.0
Read all reviews >
More about Hakuba Panorama Hotel

More about Hakuba Panorama Hotel

Experience Comfort and Convenience at Hakuba Panorama Hotel in Japan

Hakuba Panorama Hotel in Hakuba, Japan offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. The hotel features a coffee shop, bar, and restaurant where guests can enjoy delicious meals and beverages. Safety deposit boxes, airport transfer, tours, and shuttle service are also available for guests' convenience. The hotel's air-conditioned rooms are equipped with bathrobes, hair dryer, satellite/cable TV, massage, hot tub, spa, and Wi-Fi in public areas. Guests can also avail themselves of the car park, refrigerator, Free Wi-Fi in all rooms, luggage storage, shared lounge/TV area, laundromat, taxi service, ticket service, ski equipment rentals, ski lessons, breakfast buffet, car park onsite, and car park free of charge. Whether you're visiting for leisure or business, Hakuba Panorama Hotel is the perfect choice for a comfortable and enjoyable stay in Japan.

Helpful Staff, Comfy Beds, and Great Breakfast: A Fantastic Stay at Hakuba Panorama Hotel

Hakuba Panorama Hotel has received rave reviews from its guests, with many highlighting the helpfulness and friendliness of the staff. Guests have praised the hotel's spacious and comfortable rooms, complete with well-heated interiors and cozy beds. The breakfast has also been a highlight for many, with guests raving about the delicious spread. The staff's willingness to help, whether it be with questions or organizing tours and restaurant reservations, has also been highly appreciated. With so many positive reviews, it's no wonder guests have expressed their desire to return to this great place time and time again. Overall, Hakuba Panorama Hotel offers an exceptional experience that guests are sure to enjoy.

Experience Exceptional Comfort and Service at Hakuba Panorama Hotel

Hakuba Panorama Hotel is a top-rated hotel in Hakuba, Japan, with an impressive overall rating of 8.8. Guests have consistently praised the hotel for its exceptional staff performance, with a rating of 9.4, as well as its unbeatable location, scoring a 9.0. The hotel's rooms provide exceptional comfort, with a rating of 9.0, and the facilities are equally impressive, scoring an 8.5. Guests have also appreciated the value offered by the hotel, with a rating of 8.5. Although the food and dining options scored a 7.9, the hotel's cleanliness earned a high rating of 9.1. Overall, Hakuba Panorama Hotel is a fantastic choice for travelers looking for a comfortable and enjoyable stay in Hakuba, with exceptional service and facilities that are sure to impress.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

4 mentions

View

3 mentions

Housekeeping

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Dart board
  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Skiing
  • Ski lessons
  • Spa
  • Spa/sauna
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shared bathroom
  • Shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
Hakuba Taproom
  • Menu: Buffet

Location

Hokujo Happo 3322-1 Hakuba-mura, Hakuba, Hakuba, Japan, 399-9301
Exceptional
Location

9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that all guests are required to inform the hotel of their estimated arrival time. This can be done by noting in the Special Request box upon booking.
    Please make sure that you have left your estimated arrival time in the suggested box.
  • Please note that free pick up service is available from Hakuba-station or Happo busterminal. Please call the hotel from the place. Hotel's phone number is on customer's reservation voucher.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Reception open until21:00
Getting around
  • Airport transfer fee11000 JPY
  • Distance from city center1. Km
Extras
  • Breakfast charge (unless included in room price)1538 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of rooms 15
  • Room voltage100
  • Year property opened1997
Parking
  • Daily parking fee0 JPY

Reviews of Hakuba Panorama Hotel from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.1
Facilities8.5
Location9.0
Room comfort and quality9.0
Service9.4
Value for money8.5
High score for Hakuba
Rating
9+ Exceptional (25)
8-9 Excellent (14)
7-8 Very Good (3)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (5)
Jun - Aug (3)
Sep - Nov (4)
Dec - Feb (34)

Show reviews that mention 

Showing 46 verified guest comments
123
10.0
Exceptional
Bruno from Canada
Couple
Quadruple Room with Mountain View
Stayed 1 night in October 2022

Excellent quality/ price rapport”

Well located close to Happo-One ski station and gondola. Very clean. Super friendly and helpful staff, with excellent English if you need. Large room, beautiful mountain view. Nice clean onsen in hotel. Has a bar-restaurant attached (Tap Room, with sadly for me only american style food... but nonetheless handy and friendly). Would go again!

Reviewed October 26, 2022

See room deals

10.0
Exceptional
Erin from Japan
Couple
Quadruple Room with Mountain View
Stayed 1 night in April 2022

Perfect spot for a get away”

The hotel was accommodating, staff very friendly and the room was very clean and big. The hotel had a very welcoming and comfortable feeling. I would definitely go back.

Reviewed April 02, 2022

See room deals

9.6
Exceptional
Kathryn from Australia
Family with teens
Western Room
Stayed 5 nights in December 2019

Great stay, excellent service”

Everyone working at Hakuba Panorama during our stay are what made this holiday a highlight. We really enjoyed the hotel, it's position, the Tap Room restaurant and the team members who were helpful with advice, pick ups and drops offs, check in and check out. The onsen is lovely, laundry is handy - just be early. Beds comfortable and rooms very warm. Connections via the Nagano Shuttle from Tokyo and other bookings with ski equipment hire through the hotel were convenient. We got accustomed to the warm toilet seats in Japan, and thats the only thing they didn't have. But all in all - it was a great stay. Thank you Jess, and all!

Reviewed January 07, 2020

See room deals

10.0
Exceptional
Ethan from Australia
Couple
Western Room
Stayed 5 nights in January 2020

Amazing Staff. Amazing Location”

My wife and I were extremely pleased with the hotel and the staff at Panorama Hotel Hakuba. The staff were always so helpful and happy to help out. The location was perfect. 10/10 from us!

Reviewed January 13, 2020

See room deals

Great to hear that you and your wife enjoyed our hotel Ethan. We hope to see you and your friends again soon!

Responded January 24, 2020
Hakuba Panorama Hotel
9.6
Exceptional
Ewan from Japan
Family with young children
Quadruple Room with Mountain View
Stayed 1 night in January 2022

Great bar on the first floor. ”

Amazing beer and food.

Reviewed January 21, 2022

See room deals

10.0
Exceptional
Robert from Australia
Family with teens
Western Room
Stayed 6 nights in January 2020

Exceptional”

Great staff always willing to help.

Reviewed January 31, 2020

See room deals

9.6
Exceptional
Nicole from Australia
Family with teens
Western Room
Stayed 8 nights in December 2019

Exceptional”

Great place. So friendly and nothing was too much. So helpful with questions and organising tours and restaurants

Reviewed January 07, 2020

See room deals

Thank you for your review Nicole, we hope to see you again! Hakuba Panorama Hotel and The Taproom

Responded January 21, 2020
Hakuba Panorama Hotel
9.2
Exceptional
Aiko from Japan
Group
Room with Tatami Area
Stayed 1 night in January 2022

Nice place to stay ”

The view from the bar is nice. Good location with onsen nearby and also one in the facility. Staff were friendly.

Reviewed January 26, 2022

See room deals

9.2
Exceptional
Kathryn from Australia
Family with young children
Western Room
Stayed 8 nights in December 2019

Perfect accommodation for a skiing holiday”

The rooms were bigger than expected, comfy beds, well heated, breakfast was really nice, staff very friendly and helpful. Lots of shuttles and services available. The only thing I think they are missing is a bigger foywr/lounge area where you can hang out during the day.

Reviewed January 09, 2020

See room deals

Thank you for your great review Kathryn!

Responded January 24, 2020
Hakuba Panorama Hotel
8.3
Excellent
Ben from United Kingdom
Family with young children
Stayed 6 nights in January 2012

Friendly, family-run hotel”

V friendly staff, big rooms, nice onsen, bus stop right outside

we enjoyed our stay at the panorama. the room was big and the beds v comfortable (tho the bathroom was small - this seems to be common in hakuba, maybe to encourage you to use the onsen baths, which were wonderful. we used them every day after skiing, which was bliss). the breakfasts were nice and different every day. the happo one slopes are about a 10 minute walk uphill (and a 5 minute ski downhill!) from the hotel. other slopes at goryu, hakuba 47 etc were accessible by the free bus that stops right outside the hotel, which was great. the staff were extremely friendly and went out of their way to help - including running us down to the hospital in the next town (for free) when one of us was sick. they also ran a free restaurant bus in the evening, taking you to wherever you wanted to eat in the area. v nice all round.

Reviewed February 06, 2012

See room deals

8.7
Excellent
Cheyne from Australia
Couple
Stayed 7 nights in March 2011

Great View and Excellent Service”

Big rooms and friendly staff

we stayed here late in the season but had lots of fresh snow. the hakuba village is quite spread out but the panorama is in a good position; about a 10 minute walk to happo, 5 min walk to the information center where you can get free shuttle buses to the other resorts - that's, if you miss the free shuttles that stop right out the front door. the staff here do an amazing job and make you feel right at home. they do a great buffet breakfast for a big day out on the slopes and also a good selection of well priced meals if your too tired to head out for a meal. we would love to come back some time!

Reviewed March 28, 2011

See room deals

9.7
Exceptional
Gordon from Australia
Couple
Stayed 7 nights in January 2013

Super staff”

Fantastic view and service with a smile.

We stayed in the Panorama Hotel for a week's skiing trip. The staff couldn't have been friendlier or more helpful. We were picked up at the station, taken to hire skis and driven to the ski areas/Happo Info in the morning and restaurants in the evening. Advice was given freely by email before we arrived and about Tokyo as we left. The room was very comfortable with a large bed and plenty of room. Breakfast was included and a great start for a day's skiing. The onsen was also very relaxing at the end of the afternoon. Walking to Happo village and convenience stores was easy too. A great stay!

Reviewed January 24, 2013

See room deals

9.0
Exceptional
Jeanine from Canada
Family with young children
Stayed 4 nights in February 2014

Very nice staff and delightful onsen”

Staff, attentiveness, onsen

We stayed for four nights during the February ski season. The staff really go out of their way to help us, especially with two little kids. On our first day of skiing, they drove us to the ski rental shop and then to the ski school at Hakuba for kids. We also rented a car to drive and see the snow monkeys (we highly recommend it). The staff gave us a local rental agency who came to the hotel to drop off and pick up the car. The onsen was small and basic, but very nicely maintained. On one evening, we requested to reserve one of them (there is one for men and one for women) for a family spa. We really appreciate onsens, so this was a nice treat. The rooms are big and basic. Not too much to rave about, but they served us well and had a wonderful view of the mountains. For restaurants, the front desk will make reservations and drive you to the restaurant. Just tell them the kind of food you want. You are on your own to get back though. Great place, I would go again.

Reviewed July 15, 2014

See room deals

9.0
Exceptional
Renato from Australia
Couple
Stayed 2 nights in December 2015

Great Ski Holiday”

Staff, location and room sizes

My wife and I recently stayed at this hotel on a 4 day ski trip to Hakuba. It's well located near the major ski slopes and is only a short walk to various restaurants etc. It isn't brand new, but it's efficiently maintained and tidy and everything works fine. It caters well for westerners. The rooms are large and comfortable. The staff (Tak and the girls) are among the best we have met anywhere. They are very attentive and friendly. At the end of our stay, it was like saying goodbye to close friends. This is a great hotel and we will be back.

Reviewed January 05, 2016

See room deals

8.0
Excellent
Suresh from India
Family with teens
Stayed 1 night in December 2012

Greeat Location ”

Spacious rooms and Good Customer care

Hakuba Panorama Hotel is very conveniently located near the Hapoo Bus terminal and the Hotel offers comfortable and spacious rooms with Breakfast. Also the Hotel is located near the Skiing stations with great view of the Mountains.

Reviewed December 28, 2012

See room deals

8.7
Excellent
kharn from Australia
Couple
Stayed 10 nights in February 2014

Excellent place for a snowboarding holiday”

Breakfast, staff and panoramic view

We enjoyed our stay at the Panorama Hotel as there were friendly staff, a wide variety of breakfast choices, panoramic views of the ski fields and large rooms for Japan. I had an injury while over there and the staff were extremely helpful. The hotel shuttle bus takes you pretty much where ever you want locally and they sometimes have special day trips to lesser know snow fields which is great for exploring. Was so impressed I have already booked for next year.

Reviewed April 23, 2014

See room deals

8.3
Excellent
Patrick from United States
Family with teens
Stayed 6 nights in February 2013

Comfortable with very good and friendly service”

Great place to stay for skiing, close to lifts

enjoyed the stay, and all features of this hotel, which is greatly located in Hakuba; beautiful view of the mountains; really a panorama!

Reviewed February 18, 2013

See room deals

8.3
Excellent
Paul from United Kingdom
Group
Stayed 7 nights in January 2013

Great stay in a great location with great staff”

Close to the slopes, private onsen, good western breakfast, english speaking staff

We had a great stay at the Panorama. Kevin who owns the place is really helpful, with some great info on the area and where to ski. All the staff spoke English and again were really helpful. When you have so many mountains to choose from for your days ski, it's great to get some advice. If you really want some up to date info though, there is no beating the facebook pages for each resort. This hotel is well located too, being close to the Info centre where all the buses leave from - to other resorts and other parts of the country. It's close to the town and restaurants and close enough to the slopes. Dont worry about it not being ski in ski out, you will end up on buses to other resorts anyway, so it will only matter if you are only skiing at Happo-one. Great stay, would recommend and will go back

Reviewed January 22, 2013

See room deals

9.0
Exceptional
heidi from Canada
Family with young children
Stayed 5 nights in February 2016

Ski holiday with young family ”

The breakfast, the helpful staff, large room

Our stay at the panorama was good. Very friendly staff, excellent breakfast. It was too far from the slopes to walk with skis (and young children) but the staff were helpful with giving us rides to the ski lifts.

Reviewed February 14, 2016

See room deals

9.3
Exceptional
Burt from Australia
Couple
Stayed 4 nights in March 2011

Good hotel with large rooms and good facilities”

Large rooms and good service and meals and good onsen

The hotel is excellent with large rooms, good service and restaurant catering with western and japanese food. The location is not perfect for skiiers but shuttle busses and the hotels bus make it relatively easy to get you to all the nearby ski areas and village and restaurant areas. Internet and WiFi are available and there were always english speaking staff available.

Reviewed March 23, 2011

See room deals

123
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss