Experience Luxury and Convenience at Hakuba Resort Hotel La Neige Higashikan
Hakuba Resort Hotel La Neige Higashikan is a 5.0 star hotel located in the heart of Hakuba, Japan. The hotel boasts a wide range of facilities to cater to the needs of its guests, including a coffee shop, bar, restaurant, room service, safety deposit boxes, salon, airport transfer, tours, concierge, air conditioning, bathrobes, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, hot tub, spa, Wi-Fi in public areas, car park, designated smoking area, refrigerator, shuttle service, games room, Free Wi-Fi in all rooms, dry cleaning, library, car hire, luggage storage, shared kitchen, shared lounge/TV area, fishing, skiing, horse riding, daily housekeeping, fireplace, gift/souvenir shop, laundromat, taxi service, boats, canoe, ski equipment rentals, ski lessons, car park onsite, car park free of charge, and car park charges applied. Whether you're here for business or leisure, Hakuba Resort Hotel La Neige Higashikan is the perfect choice for those who want to experience luxury and convenience at its finest.
Room Types at Hakuba Resort Hotel La Neige Higashikan
Hakuba Resort Hotel La Neige Higashikan offers a variety of room types to suit every guest's needs. The Corner Deluxe room spans 50 square meters and can accommodate 2 Single Beds or 1 Double Bed. The Cottage room is a spacious 69 square meters and features 2 Single Beds. The Deluxe Double Room is 40 square meters and comes with 1 Double Bed or 1 Sofa Bed. The Deluxe Twin Room is also 40 square meters and has 2 Single Beds or 1 Sofa Bed. The Junior Suite is a luxurious 57 square meters and offers 2 Single Beds or 2 Sofa Beds or 1 King Bed or 2 Sofa Beds. Finally, the Standard Double Room is a cozy 27 square meters with 1 Double Bed or 1 Sofa Bed, while the Standard Twin Room is also 27 square meters and has 2 Single Beds or 1 Sofa Bed. With such a wide range of options, guests are sure to find the perfect room for their stay at Hakuba Resort Hotel La Neige Higashikan.
Exceptional Staff and Luxurious Rooms at Hakuba Resort Hotel La Neige Higashikan
Hakuba Resort Hotel La Neige Higashikan has received glowing reviews from customers who have praised the exceptional staff and luxurious rooms. The staff are described as friendly, professional, generous, kind, homely, and helpful, going out of their way to make guests' trips memorable. The personal attention and service are outstanding, and the fine dining is described as amazing, with much more than just starter, main, and dessert. Guests have also praised the staff for their efforts in helping them, such as pulling out their van. The rooms are described as absolutely luxurious, and everything is said to be perfect. Overall, customers have thoroughly enjoyed their stay at Hakuba Resort Hotel La Neige Higashikan and thank the La Neige team for making their experience truly exceptional.
Experience Unmatched Hospitality and Comfort at Hakuba Resort Hotel La Neige Higashikan
With an impressive overall rating of 9.1, Hakuba Resort Hotel La Neige Higashikan has proven to be a popular choice among guests visiting Hakuba, Japan. The hotel has received high marks for its exceptional staff performance, ensuring that guests feel welcome and well-taken care of throughout their stay. The hotel's cleanliness is also a standout feature, with a near-perfect rating of 9.7. Guests have praised the hotel's location, making it easy to access the nearby slopes and other attractions. With a rating of 8.8 for comfort, guests can expect to enjoy a restful night's sleep in the hotel's cozy and well-appointed rooms. Additionally, the hotel's facilities and dining options have received high marks, with ratings of 8.6 and 8.8 respectively. For those looking for an unforgettable stay in Hakuba, Hakuba Resort Hotel La Neige Higashikan is an excellent choice.
Great experience all around”
I and a friend stayed here for our ski trip, and we had a great experience. Miki san and everyone at the hotel were extremely accommodating even before we arrived. The hotel had shuttle to pick us up from Hakuba train station, took us to and from the gondola, and picked up and dropped off our equipment from the rental place. I'd definitely stay here again for our next trips!
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Serene lodge with excellent service ”
We stayed 3 nights at the hotel. Service was top notched. We were so impressed at the helpfulness and attentiveness of the staff. Great shuttle service to and from the ski fields. Layout and the style of the building are also another worth noting point. The hotel has a beautiful restaurant that resembles conservatory style. Warm and cozy.
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Excellent ”
A wonderful experience, very attentive service.
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2nd visit and this time with friends ”
Everything was perfect. Ski valet was great. Staffs were very attentive as always. Even my friends were impressed by their service. Rooms were cozy and big with jacuzzi ( we were upgraded to deluxe ) Will definitely recommend to whoever intending to visit hakuba. Will be back for sure !
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Quiet Respite”
Perfect for those looking to combine skiing or snowboarding with relaxing and breathing in the mountain air. We experienced super-white Christmas outside and warm comfy fireplace at the lobby. Very memorable 😊
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A perfect stay ! Just heaven !”
Amazing service, kind and helpful staff. Lovely room, beautiful surroundings (in the woods), quiet place, beautifully furnished and decorated Franck Lloyd Wright Art Deco style. We had a lovely room, very quiet and confortable, with a terrace on the woods. Breakfast is delicious, in a lovely dinning-room, tables are well seperated one from another so you have privacy. There's a buffet and also warm dishes to order. Waiters are very kind but also discreet, it's a perfect service. All staff is very thoughtful, from front desk to drivers to waitresses to house-keepers, etc. They bring you your skis in the morning and drive you to the slopes (though it's very near, just behind the hotel 5 mn walk), and they take care of your skis and shoes again in the evening when you come back : we had nothing to do, just let ourselves being pampered and it's so pleasant ! It's a very relaxing holiday, it's great ! Hotel is a little far from the village center, but there are several slopes sites and you can choose any of them with the ski-lift pass, the best slopes are close to the hotel, and there are several other restaurants around the hotel and going to the slopes site. The front desk can make any reservation for you to any restaurant in Hakuba. There are two restaurants in the hotel : a grill-bar and a more fancy restaurant which is great : the chef is a perfect cook ! We had a special dinner for our anniversary and it was delicious. There also a lovely small shop in the hotel near the front desk. What else can I say ? This hotel offers a perfect service, always thoughtful, never bothering, we had the best vacation in a hotel ever.
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5 star perfection ”
La Neige has top reviews for a reason. From the moment you enter the property the staff go out of there way to help and assist. The rooms are absolutely luxurious. You pay for what you get, very indulgent but worth it. I would recommend the half board dinner option. The dinner option is 85,000 yen per person but far cheaper if you package it in with your room. Fine fine dining every mouthful amazing and much much more than starter/main/dessert. The staff are very very attentive and go out of their way to make your trip memorable. Thank you and we will return
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Fantastic hotel! ”
I stayed at the hotel for a long weekend of skiing and I couldn't ask for more. I was picked up by the hotel from Happo bus terminal and driven the short distance to the hotel. The welcome was friendly and helpful and the complimentary tea and cookies on arrival was a nice touch. Check-in took place in the beautiful lounge area in front of the fireplace which was just lovely. The hotel room was spacious and comfortable and had all the basic requirements. The facilities at the hotel are excellent and they drop you off right at the ski lifts which are very close to the hotel (you can walk there if you want but why would you when the hotel staff will drop you off and pick you up!). After returning from a day of skiing, the staff are there to meet you at the door to put away your skis and boots for you in the drying room. Once back in your comfortable shoes, the lobby lounge awaits with a roaring fire and complimentary snacks and refreshments, including marshmallows for toasting in the fire! I ate at the French restaurant on site twice and the food was sensational ( but not inexpensive, however for the quality of the food it was worth it). The breakfast selection in the morning was great and included a choice of hot cooked breakfast and the usual buffet of cereals, fruit and yoghurt. What really made the trip great though was the staff. They are so friendly and helpful. I will definitely stay here again when next in Hakuba.
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Simply the best service I've ever received!!!”
This was one of the very BEST hotel stays I've ever had. Spend one week in this fantastic Hotel for ski vacation. The staff is simply MAGNIFICENT!. Very attentive, helpful, friendly etc etc. Very clean and beautiful decorated hotel with THE PERFECT SERVICE! When ever I will go back to Hakuba, this is the only place I will stay again. Dear LaNeige team, you are wonderful people who know exactly how to make ones vacation the BEST one! Thank you so much.
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A wonderful experience and the friendliest, most helpful staff”
I stayed here with my young son and cannot recommend this place highly enough. While it was on the costly side for us, this was all forgotten once we arrived. The staff are exceptional - friendly yet professional, generous, kind, homely and so very, very helpful and fun. By the time we left I felt like we were family!! Thank you to the La Neige team for making our experience truly exceptional.
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Amazing stay in winter wonderland ”
We had the most amazing stay at La Neige. The staff was wonderful, extremely caring and the room and resort were fantastic.
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Excellent Winter Stay”
Excellent hotel that catered to your needs. Personalized stay from start to finish. Picks you up and drops you off at the various bus stations required to get to the various ski resorts in the area, or direct drop off at Happo-One. Will collect your ski gear at the lobby and have a dedicated drying room. Staff very knowledgeable about the ski resorts and local area. They took care of my various needs. Even brought me breakfast before my bus left for Nagano early morning. Would definitely stay again.
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Amazing staff amazing stay!”
One of the best stay I've had my entire years of traveling, and I've traveled quite a lot! Forget about the rate and go for it! It'll definitely be worth the cost. I know hotel staff are trained to maje the guests feel welcome, but these incredibke people at Hotel La Niege go further to make you feel at home you never know you want. Best of all they sound sincere and not "trained" at all. So and Taka are the best! Breakfast and dinner I have all are amazing! Baked mushroom is my most favorite for breakfast, their breads are mouthwateringly good too. Location a bit out of center but you get the gorgeous view and if you don't drive there's a shuttle van readying to drive you around town. It can't get any better than this, trust me.
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Enjoyed our stay immensely - impressed w the staff - every request is looked into n attended to. ”
We let the staff make all the arrangements for our ski, snowmobile lessons as well as the snow monkey tour. Excellent recommendations all the way. A lot of nice touches like giving us a warm welcome when we arrived w a nice tea n getting our footwear ready when we return to hotel n the complimentary shuttle to n from train station. Very attentive service indeed! Food wise - nice food at the main dining area - a little pricey though but nice ambience, service n food. Chef willing to accommodate all our requests n their bread is out of this world - each piece is baked only upon request so be prepared to wait. Grill bar was of average quality though. Breakfast is fine - crepe n Japanese porridge were really good. But pancakes were so so - not fluffy enough like the ones we tried in Tokyo. In summary, not a cheap stay but like to feel pampered during a holiday then this hotel is the right choice indeed! We hv thoroughly enjoyed our stay.
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Ski holiday ”
This is a great hotel for excellent ski holidays for couples or families with grown up kids. Each of the staff gave an extraordinary & warm service. We felt being part of a big family. All over the years I have never experienced such a great service. Staff were extremely friendly und let us feel like home. The hotel was 5 minutes walk to ski lifts but the hoteldriver brought us there. Ski shop was across the road and a nice pub and different restaurants just within walking distance. Also the own restaurant was excellent. I will definitely come back.
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A very friendly hotel ”
In summer time, there is a bus stop nearby ( 5-10 minutes walk) connecting between various lift stations and the city centre. And within 5 minutes walk, there is a lift station taking you up to 1200 m. The staffs are very friendly and the food are very good.
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wonderful experience”
On the last day, our vans trapped in the snow. The staffs did everything to help us to pull out van out. The staffs there are very professional and nice.
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Our second time here”
Not disappointed, great stay as ever. Most helpful and friendliest staff you'll ever meet. We are coming back next October for the 3rd time.
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Pleasant hotel”
Pleasant . Very warm welcoming lounge . Room is good stabdard.
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Exceptional”
Personal attention and service outstanding.
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