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Exterior view, Hakuba Tokyu Hotel in Hakuba
Hakuba Tokyu Hotel
Hakuba Tokyu Hotel
Lobby, Hakuba Tokyu Hotel in Hakuba
Lobby, Hakuba Tokyu Hotel in Hakuba
Interior view, Hakuba Tokyu Hotel in Hakuba
Interior view, Hakuba Tokyu Hotel in Hakuba

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8.7

Excellent

394 reviews

394 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Kokusai 1 440 m
Shirakaba 1 470 m
Happoone Shizen Kenkyu Road 520 m
Gondola Adam 530 m
Shirakaba 2 600 m
Sakka 2 620 m
Hakuba Happo One Ski Resort 650 m
Nakiyama 2 770 m
Hakuba Happo Bus Terminal 780 m
Central Pair Lift 790 m

Hakuba Tokyu Hotel

4688 Ooaza Hokujou, Hakuba-mura, Kita-azumi-gun, Hakuba, Hakuba, Japan - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Sparkling clean

790 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Currency exchange

Facilities

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Tennis court

Spa

Front desk [24-hour]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.1
Location rating8.5

Rooms available at Hakuba Tokyu Hotel

Very good
Room comfort & quality

8

Standard Twin Room with Balcony
...
  • Room size: 30 m²/323 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Economy Twin Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Standard Alps Twin Room (Top Floor)
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Deluxe Alps Twin Room
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Standard Alps Twin Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Standard Twin Room (Top Floor)
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
Enter dates to see prices
Standard Twin Room (Top Floor)
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

Does Hakuba Tokyu Hotel have bars on-site?

Enjoy your holiday the perfect way with a beverage in your hand at Hakuba Tokyu Hotel's bar readily available right in front of your doorstep for when you need a sip or two.

What interesting attractions are close by Hakuba Tokyu Hotel that are in walking range?

While staying at Hakuba Tokyu Hotel, jump start your trip by discovering the closest attractions that are within close proximity to the property which include Kokusai 1, Shirakaba 1, and Happoone Shizen Kenkyu Road.

How many rooms does Hakuba Tokyu Hotel have?

Hakuba Tokyu Hotel has a total of 102 rooms.

What was the average room rate for Hakuba Tokyu Hotel been in the past month?

The average room rate for Hakuba Tokyu Hotel in the past month is 30701.73 JPY, compared to city's average of 26020.25 JPY.

What payment options are supported at Hakuba Tokyu Hotel?

Hakuba Tokyu Hotel supports up to 5, with payment card options such as American Express, MasterCard, and Visa.

What do past travelers love most about Hakuba Tokyu Hotel?

Past visitors that stayed at Hakuba Tokyu Hotel have given this property a rating of 9.02 for its excellent cleanliness as the main highlight for their stay.

What is the average rating that past Business travelers' have given to Hakuba Tokyu Hotel?

Past business travelers that have stayed at this property have given Hakuba Tokyu Hotel an average rating of 7.1. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Hakuba Tokyu Hotel?

Past couple travelers that have stayed at this property have given Hakuba Tokyu Hotel an average rating of 8.5. You can look up on more specific customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with young children have given to Hakuba Tokyu Hotel?

Past families with young children that have stayed at this property have given Hakuba Tokyu Hotel an average rating of 8.6. You can look up more thorough customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hakuba Tokyu Hotel?

Past local travelers that have stayed at this property have given Hakuba Tokyu Hotel an average rating of 8.9. You can look up on more in depth customer testimonials, and remarks for this property down in the review section.

What time is check-in and check-out at Hakuba Tokyu Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Hakuba Tokyu Hotel

  • 10

    Exceptional
    Spaciousness

    "Very spacious room and very clean."

    Ching

    |

    February 19, 2023

  • 10

    Exceptional
    Staff 

    "Clean room, comfortable bed, friendly staff, van rides to slopes and great restaurant for eating."

    Rafael

    |

    January 14, 2023

  • 7.2

    Very good
    Location

    "Its location, scenic locale and the property ambience are extraordinary."

    vineet

    |

    December 31, 2022

Property ranking|Compared to 531 Hakuba properties
See all rankings
Room comfort score
8/10
Cleanliness score
9/10
Service score
9/10
Location score
8.5/10
Better than
95
%
of Hakuba properties
Better than
93
%
of Hakuba properties
Better than
92
%
of Hakuba properties
Better than
90
%
of Hakuba properties
Overall rating:

8.7

Excellent
394 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.5
Read all reviews >
More about Hakuba Tokyu Hotel

More about Hakuba Tokyu Hotel

Hakuba Tokyu Hotel

Take advantage of a wealth of unrivaled services and amenities at Hakuba Tokyu Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Hakuba can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat offered at Hakuba Tokyu Hotel. The hotel's daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hakuba Tokyu Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at Hakuba Tokyu Hotel. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Your winter escape is made perfect with ski slopes and ski equipment rentals provided. Warm up at the end of the day with a visit to the massage and spa. Stay wet and wild with fun family water activities like non-motorized water sports.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court and hiking trails. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
This hotel's facilities score higher than 95% of accommodations in the city.
This accommodation beats more than 94% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Food & Dining

2 mentions

Breakfast

1 mention

Internet

1 mention

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hiking
  • Massage
  • Skiing
  • Spa
  • Spa/sauna
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
フレンチレストラン「シャモニー」
  • Cuisine: European, French
  • Menu: Buffet, A-la-carte
日本料理「万葉」
  • Cuisine: Japanese
  • Menu: Buffet
ラウンジバー「ロッジ」
  • No additional information available

Location

4688 Ooaza Hokujou, Hakuba-mura, Kita-azumi-gun, Hakuba, Hakuba, Japan
Excellent
Location

8.5

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children 4 years old will be charged JPY 683 for breakfast when using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)2858 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 102
  • Room voltage200

Reviews of Hakuba Tokyu Hotel from real guests

Provided by verified guests of Agoda
8.6
Cleanliness9.0
Facilities8.7
Location8.5
Room comfort and quality8.0
Service9.0
Value for money8.1
High score for Hakuba
Rating
9+ Exceptional (27)
8-9 Excellent (8)
7-8 Very Good (7)
6-7 Good (4)
<6 Below Expectation (8)
Time of the year
Mar - May (13)
Jun - Aug (5)
Sep - Nov (6)
Dec - Feb (30)

Show reviews that mention 

Showing 54 verified guest comments
123
10.0
Exceptional
Rafael from United States
Solo traveler
Standard Twin Room with Balcony
Stayed 2 nights in January 2023

Great location and hotel.”

Went there for a snowboarding trip and this hotel had all the amenities needed. Clean room, comfortable bed, friendly staff, van rides to slopes and great restaurant for eating. Also included a store inside for snowboarding or skiing supplies that are reasonably priced. Would stay here again and would highly recommend. Only negative is that I’m an American with tattoos and using the onsen was not permitted due to my tattoos. Besides that it’s a great hotel for the area.

Reviewed January 15, 2023

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9.6
Exceptional
Patra from Singapore
Couple
Stayed 2 nights in January 2023

Near to ski resort ”

Nice and convenient got many shutters bus to ski resorts and pick and up to bus or train station so good give me very early chk in have ski rental locker Onsen nice BF

Reviewed January 28, 2023

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10.0
Exceptional
Eunice from Singapore
Couple
Standard Twin - Non-Smoking
Stayed 3 nights in December 2022

Really good service ”

Breakfast was really good , receptionists were really really helpful

Reviewed December 29, 2022

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10.0
Exceptional
Nola from Australia
Group
Stayed 7 nights in February 2020

Worth the $$$”

This hotel has everything you need for an amazing stay in the snow. The best location, every mountain bus comes right to the door. Fantastic staff, definitely go above and beyond. could not fault this hotel.

Reviewed May 06, 2020

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10.0
Exceptional
Paul from Australia
Couple
Stayed 2 nights in February 2020

Very good service”

Staff was very helpful, nice buffet breakfast each morning. Rooms were big however the showers could do with a renovation.

Reviewed February 15, 2020

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10.0
Exceptional
CHOW from Malaysia
Couple
Economy Twin Non-Smoking
Stayed 3 nights in January 2020

Great Hotel”

Shuttle bus, and ski locker be provide. All facilities of onsen perfect.

Reviewed January 14, 2020

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7.6
Very good
Vladimir from Singapore
Family with teens
Main Building Standard Twin Room Lower Floor
Stayed 7 nights in January 2023

Great hotel”

We loved it. A bit out of the way but very good indeed we will be back

Reviewed February 07, 2023

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7.2
Very good
vineet from Singapore
Family with teens
Main Building Standard Twin Room Upper Floor
Stayed 2 nights in December 2022

Holiday in Hakuba”

The hakuba tokyu hotel is a Gem from the past . Its location, scenic locale and the property ambience are extraordinary. Truly makes your stay a memorable one. The staff service especially Romain the front office manager who is a getleman extraordinaire is a good reason to dtay only here. Its vicinity to nearby restaurants, ski slopes makes this perfect. The rooms especially mountain facimg ones are beautiful . The breakfast is repetitive but delicious All in all its an expensive but fantastic locale

Reviewed December 31, 2022

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9.2
Exceptional
Ryan from Australia
Couple
Economy Twin Non-Smoking
Stayed 7 nights in March 2019

Week long stay in Hakuba”

We at stayed at the Tokyu hotel in Hakuba just over a week ago. We enjoyed our stay all in all. We had the included breakfast every day, it was pretty got with a balance of western and Japanese fare. We also tried the pub did and French restaurant. The pub food was pretty good (although quite expensive). The fresh food was even more expensive and nothing to write home about. We really liked the hotel provided smartphone with free intentional calls. Also enjoyed a nice Onsen at the end of a long day of skiing. There was a locker and drying room for all your equipment. The drying room was a bit cramped. There were lots of other dining options close by and fairly frequent shuttle buses to the resorts and town. The room itself is big enough with our only real complaint being the twin bed setup which isn't ideal for couples that like to sleep together. Aside from the fairly average snow conditions (by Japanese standards), we really enjoyed our stay here.

Reviewed March 13, 2019

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8.8
Excellent
Edmond from Australia
Group
Stayed 3 nights in February 2017

Great hotel at Hakuba”

I'd recommend this hotel to those who would like to stay near the happo one slope. The room I stayed in is clean and spacious. It also comes with a balcony with nice snow view. There is a wide variety of food choice (both Japanese and western food) for breakfast. The outdoor onsen is amazing after a day of skiing. I'd like to thank the staff for their exceptional service, very helpful in dinner reservation and even offer to drive us to town after realising we missed the night shuttle.

Reviewed February 28, 2017

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10.0
Exceptional
Gaby from Australia
Family with young children
Stayed 7 nights in January 2019

Family ski holiday”

Great hotel and fabulous location however the real difference was the staff. The entire concierge and front desk team were amazing and nothing was too much trouble. The level of service and commitment to ensuring we had a fun and relaxing holiday was at a a 6 star level.

Reviewed January 23, 2019

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8.0
Excellent
ryan from Australia
Couple
Economy Twin Non-Smoking
Stayed 10 nights in March 2018

Perfect location for a snowboarding holiday. ”

Great hotel to stay at if you are wanting to access the slopes. The restaurant at the hotel is over priced but I would certainly stay again and eat elsewhere.

Reviewed March 19, 2018

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8.8
Excellent
Janice from Singapore
Group
Stayed 3 nights in March 2018

Excellent”

We had a room that was a good size for our group of 3 Adults, the room we were allocated had views of Happo. Our package came with breakfast and dinner. There was a good spread of food for breakfast consisting of both Japanese and Western styled food items. Our Japanese dinner was excellent, although the portions looked small but there was ample courses to keep you full. The staff that worked at the restaurants and bar were attentive and very friendly.

Reviewed March 07, 2018

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8.8
Excellent
Neil from Australia
Group
Economy Twin Non-Smoking
Stayed 7 nights in February 2019

Excellent”

Lovely hotel - well positioned and shuttle bus stops at the door for all ski mountains - unfortunately not ski in/out but lovely otherwise - short walk into town and nice outdoor onsen facilities

Reviewed February 26, 2019

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8.4
Excellent
rica from Philippines
Couple
Standard Twin Room
Stayed 4 nights in December 2017

Fantastic 20th wedding anniversary holiday”

Staff were always helpful. The onsen in the hotel was the best especially after a day of skiing. . We had a beautiful view of the winter garden from our window. Wifi was strong everywhere in the property.

Reviewed January 01, 2018

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6.4
Good
Chen from Taiwan
Couple
Stayed 3 nights in January 2019

Overrated hotel”

-With the price set up so high, I would expect a better room, better service. -hotel staff need to have better English +Japanese restaurant is very good: great food and nice staff +Drying room is perfect for skin vocation

Reviewed January 20, 2019

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6.3
Good
Chieh from Taiwan
Couple
Stayed 1 night in February 2015

Good but old hotel”

Location, Chinese Speaking Staff, Onsen Bath

Was disappointed when the view from our balcony does not look like advertised and the out door onsen was closed due to the snow. Overall experience was decent but the hotel is old, not really worth the price we pay

Reviewed May 24, 2015

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9.3
Exceptional
Gwen from Singapore
Family with young children
Stayed 2 nights in December 2011

Rooms are a good size for families”

Very helpful hotel staff at restaurants & reception desks

Overall very good, nice onsen with full toiletries provided. Good opening onsen hours from 5am-1am almost open for 20hours good for people who want to start their day early during winter season.

Reviewed December 13, 2011

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9.6
Exceptional
Ashleigh from Australia
Couple
Stayed 4 nights in February 2019

Exceptional”

Loved Onsen Surprised no room service

Reviewed March 08, 2019

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9.2
Exceptional
Peter from Australia
Family with young children
Stayed 5 nights in December 2018

Great place to stay”

Exceptional staff always willing to help. Made our stay so easy! Thanks guys!!

Reviewed December 31, 2018

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123
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