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Exterior view, Hearton Hotel Nishi Umeda in Osaka
Twin Room Non-Smoking - Guestroom, Hearton Hotel Nishi Umeda in Osaka
Lobby, Hearton Hotel Nishi Umeda in Osaka
Interior view, Hearton Hotel Nishi Umeda in Osaka
Bathroom, Hearton Hotel Nishi Umeda in Osaka
Bathroom, Hearton Hotel Nishi Umeda in Osaka
Entrance, Hearton Hotel Nishi Umeda in Osaka

Removed from saved list

8.0

Excellent

8,311 reviews

8,311 reviews

Housekeeping112
Shops32
Breakfast21
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Chapel Goedele
130 m
Herbis Plaza / Herbis Plaza Ent
160 m
Billboard Live Osaka
160 m
Osaka Shiki Musical Theatre
170 m
ALBi
180 m
Popular landmarks
Kuchu Teien Observatory
600 m
Minami (Namba)
2.3 km
Shinsaibashi-Suji Shopping Street
3.3 km
Osaka Castle Park
3.4 km
Dotonbori
3.6 km
Closest landmarks
Osaka Central Post Office
130 m
Wonder Loop Osaka
230 m
Hilton Plaza Osaka East/West
270 m
Windows on the World
290 m
Blanc Chouette
310 m

Hearton Hotel Nishi Umeda

3-3-55, Umeda Kita-Ku, Umeda, Osaka, Japan, 530-0001 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Umeda, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and steamroom on-site.

Highlights

Hygiene Plus

250 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Steamroom

Restaurants

Laundry service

Safety deposit boxes

This property is in high demand!

8 travelers have booked today.

Value for money8.1
Distance to city center0.3km
Location rating8.7
Nearest airportOsaka International Airport (ITM)
Distance to airport10.8 km

Rooms available at Hearton Hotel Nishi Umeda

Very good
Room comfort & quality

7.9

Twin Room Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Single Non Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Triple Room - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 sofa bed and 2 semi doubl...
Enter dates to see prices
Double Room Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Single Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Double Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Smoking allowed
  • 2 semi double beds
Enter dates to see prices
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

Does Hearton Hotel Nishi Umeda have an option for contactless check-in and check-out?

At Hearton Hotel Nishi Umeda, travelers can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

What attractions are in close proximty of Hearton Hotel Nishi Umeda that are in walking range?

While remaining at Hearton Hotel Nishi Umeda, kick start your getaway by visiting the nearest destinations that are within walking distance to the property which include Chapel Goedele, Herbis Plaza / Herbis Plaza Ent, and Billboard Live Osaka.

What was the average room rate for Hearton Hotel Nishi Umeda been in the past month?

The average room rate for Hearton Hotel Nishi Umeda in the past month is 11537.66 JPY, compared to city's average of 12627.89 JPY.

What payment options are accepted at Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda accepts up to 6, with payment card selections such as Visa, UnionPay, MasterCard, and American Express.

What is the verified guest review consensus about Hearton Hotel Nishi Umeda's Wi-Fi?

60.0% of our past customer reviews have given an optimistic review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Hearton Hotel Nishi Umeda down in the review section.

What is the typical rating that past Families with young children have given to Hearton Hotel Nishi Umeda?

Verified families with young children that have stayed at this property have given Hearton Hotel Nishi Umeda an average rating of 7.9. You can look up more complete customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Can business events be hosted at Hearton Hotel Nishi Umeda?

Hearton Hotel Nishi Umeda has 1 venue on-site with its straightforward event services making this property a good choice for organizing meetings. The site available at this property can accommodate you and your acquaintances.

What is the closest airport to Hearton Hotel Nishi Umeda?

The nearest airport to Hearton Hotel Nishi Umeda is Tokushima Airport, 102.0 km away.

Is breakfast offered at Hearton Hotel Nishi Umeda?

Wake up to an incredible continental and buffet breakfast at Hearton Hotel Nishi Umeda. Visitors can enjoy breakfast offered with an additional charge of 700 JPY for children and 1650 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

What people love about Hearton Hotel Nishi Umeda

  • 8.4

    Excellent
    Cleanliness

    "Room is clean and tidy."

    Ching

    |

    October 12, 2023

  • 10

    Exceptional
    Staff 

    "The hotel are clean and they have very friendly staff."

    Teo

    |

    October 9, 2023

  • 9.6

    Exceptional
    Spaciousness

    "Rooms are spacious and clean."

    Tan

    |

    April 10, 2023

Property ranking|Compared to 4,012 Osaka properties
See all rankings
Room comfort score
7.9/10
Cheapest price score
Location score
8.7/10
Cleanliness score
8.3/10
Better than
95
%
of Osaka properties
Better than
95
%
of Osaka properties
Better than
92
%
of Osaka properties
Better than
89
%
of Osaka properties
Overall rating:

8.1

Excellent
7,593 reviews
Cleanliness
8.3
Facilities
7.7
Location
8.7
Read all reviews >
What travelers say they love:
Very good location, easy to take the bus to the airport.
Pisuth from Thailand
Couple
More about Hearton Hotel Nishi Umeda

More about Hearton Hotel Nishi Umeda

Experience Comfort and Convenience at Hearton Hotel Nishi Umeda in Osaka

Hearton Hotel Nishi Umeda is a 3.5-star hotel that offers a range of facilities to ensure a comfortable and convenient stay for its guests. The hotel provides laundry service, safety deposit boxes, air conditioning, bathrobes, hair dryer, television, satellite/cable TV, massage, steamroom, and Wi-Fi in public areas. Guests can also enjoy a delicious meal at the hotel's restaurant and take advantage of the refrigerator and Free Wi-Fi available in all rooms. The hotel also offers dry cleaning, express check-in/check-out, luggage storage, daily housekeeping, breakfast buffet, and continental breakfast to make your stay hassle-free. With Hearton Hotel Nishi Umeda's facilities, you can enjoy a relaxing and enjoyable stay in Osaka, Japan.

Hearton Hotel Nishi Umeda's Room Types

Hearton Hotel Nishi Umeda offers a variety of room types to suit every traveler's needs. Guests can choose from Double Rooms, Single Rooms, Triple Rooms, and Twin Rooms. The Double Room Non-Smoking and Single-Non Smoking come with 15 square meters of space, while the Single-Smoking room also offers a 15 square meter area with a Single Bed. The Triple Room - Non-Smoking offers a more spacious 21 square meters of space with 2 Semi Double-Beds or 1 Sofa Bed. Meanwhile, the Twin Room Non-Smoking also provides 21 square meters of space with 2 Single Beds. Each room type is designed to provide guests with comfort and convenience during their stay at Hearton Hotel Nishi Umeda.

Discover the Best of Osaka's Landmarks and Attractions

Hearton Hotel Nishi Umeda is surrounded by some of Osaka's most iconic landmarks and attractions. Take in stunning panoramic views of the city from the Kuchu Teien Observatory or the Umeda Sky Building. Experience the thrill of riding the Hep Five Ferris Wheel, one of the city's most popular attractions. Explore the Mint Museum and learn about the history of Japanese currency. Take a leisurely stroll through Nakanoshima Park or shop until you drop at Grand Front Osaka and OSAKA STATION CITY. Don't miss out on visiting Shin Umeda City and Hankyu Umeda Honten, two of the city's premier shopping destinations. For those looking for entertainment, the Osaka City Central Hall is just a short distance away. With so much to see and do, Hearton Hotel Nishi Umeda is the perfect base for your Osaka adventure.

Hearton Hotel Nishi Umeda: Exceptional Service and Location

Hearton Hotel Nishi Umeda in Osaka, Japan has been receiving rave reviews for its exceptional service and prime location. Guests have highly recommended this hotel, praising its clean rooms and friendly staff who are always ready to help. The hotel's convenient location has also been appreciated by many visitors, making it easy for them to explore the surrounding area. From the moment you arrive, you'll be impressed by the level of service at Hearton Hotel Nishi Umeda. Book your stay now and experience the best of Osaka hospitality!

Hearton Hotel Nishi Umeda: A Perfect Blend of Comfort, Value, and Location

Hearton Hotel Nishi Umeda in Osaka, Japan, is a perfect choice for travelers who seek comfort, value, and a prime location. With an overall rating of 8.1, guests have praised the hotel for its exceptional value for money and high standards of cleanliness. The hotel's location has also been a highlight, with an impressive rating of 8.7. Guests appreciate the easy access to public transportation and popular tourist attractions. The staff performance has been rated 8.2, indicating that guests have experienced excellent customer service during their stay. The hotel's facilities have received a rating of 7.7, while the food and dining options have been rated 6.8. Despite the lower rating for food and dining, guests have still enjoyed their stay at Hearton Hotel Nishi Umeda and have highly recommended it to fellow travelers. Overall, Hearton Hotel Nishi Umeda is a great choice for those looking for a comfortable and convenient stay in Osaka, Japan.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

178 mentions

Internet

76 mentions

Breakfast

51 mentions

Food & Dining

50 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
ガーデンカフェ
  • Menu: A-la-carte

Location

3-3-55, Umeda Kita-Ku, Umeda, Osaka, Japan, 530-0001
Excellent
Location

8.7

Airports
  • Osaka International Airport (ITM)
    10.8 km 16 min drive
  • Kobe Airport (UKB)
    25.2 km
Public transportation
  • Nishi Umeda Subway Station
    260 m
  • Osaka Train Station
    370 m
Hospital or clinic
  • Sugi Yakkyoku
    630 m
Shopping
  • Shinsekai Ichiba
    5.4 km
Convenience store
  • 7 Eleven
    830 m
Cash withdrawal
  • ATM
    310 m

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    600 m
  • Minami (Namba)
    2.3 km
  • Shinsaibashi-Suji Shopping Street
    3.3 km
  • Osaka Castle Park
    3.4 km
  • Dotonbori
    3.6 km
  • Osaka Castle
    3.8 km
  • Kuromon Market
    4.1 km
  • Tsutenkaku
    5.5 km
  • Universal Studios Japan
    6.8 km
  • Osaka Aquarium Kaiyukan
    7.8 km
Nearby landmarks
  • Osaka Central Post Office
    130 m
  • Chapel Goedele
    130 m
  • Herbis Plaza / Herbis Plaza Ent
    160 m
  • Billboard Live Osaka
    160 m
  • Osaka Shiki Musical Theatre
    170 m
  • ALBi
    180 m
  • Breeze Breeze
    200 m
  • Sankei Hall BREEZE
    200 m
  • Herbis Plaza
    200 m
  • HERBIS Osaka
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center0.3km
  • Travel time to airport (minutes)60
Extras
  • Breakfast charge (unless included in room price)1650 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors18
  • Number of restaurants2
  • Number of rooms 471
  • Room voltage100
  • Year property opened1999

Reviews of Hearton Hotel Nishi Umeda from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.3
Facilities7.7
Location8.7
Room comfort and quality7.9
Service8.2
Value for money8.1
High score for Osaka
Rating
9+ Exceptional (1,012)
8-9 Excellent (935)
7-8 Very Good (1,307)
6-7 Good (494)
<6 Below Expectation (374)
Time of the year
Mar - May (948)
Jun - Aug (942)
Sep - Nov (1,093)
Dec - Feb (1,139)

Show reviews that mention 

Showing 4,122 verified guest comments
12345
10.0
Exceptional
Aubrey from Philippines
Solo traveler
Single Non Smoking
Stayed 5 nights in November 2022

Just like home, but better in many ways!”

Coming home to Hearton Hotel was a daily comfort to me. The room was cleaned daily and all used amenities were replaced including the sleeping wear. Shower amenities were always refilled. There's a fridge, electric kettle, a safe, a tv in the room. My room was on the 8th floor and I had a view of the corner street leading to the hotel. It was pretty seeing the illuminated autumn trees. There was no closet but there was a space where to hang coats and other clothes. There's a money exchange machine in the lobby of the hotel. The staff were all kind and hospitable. The hotel is within walking distance of the Osaka Station, Hanshin Department Store, Uniqlo, and many other shops. I love this hotel brand! I have a new booking at the Shinsaibashi location this coming February ☺

Reviewed December 24, 2022

See room deals

10.0
Exceptional
Akiko from Japan
Family with teens
Stayed 1 night in April 2023

Convenient location near the station!”

From Itami Airport, take the limousine bus to Herbis Osaka. The hotel is very convenient and just a short walk away. Umeda Station and Nishi-Umeda Station are also nearby, making it a great location! The room is small but there is nothing that beats its convenience. There is an ice maker and a vending machine for reasonably priced drinks near the elevator hall on the floor where I stayed, and it was nice to have alcohol available.

Reviewed April 17, 2023

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10.0
Exceptional
Ravi from India
Couple
Double Room Non-Smoking
Stayed 1 night in January 2023

Best Budget Hotel in the heart of Osaka”

I am very impressed with the quality of hospitality received in japan. Hearton Hotel was my first experience and I really loved it. Clean room with so many free amenities and an amazing breakfast no hassle they even kept my luaage for 5 hour after I checked out at no extra charges. Highly Recommended

Reviewed January 21, 2023

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9.6
Exceptional
Yau from Hong Kong SAR, China
Couple
Double Room Non-Smoking
Stayed 6 nights in February 2023

Good location ”

This is my first time to Jp and this hotel is a big surprise. Within reasonable price and convenient location, just around 5 min walk to JR station and other lines as well. The hotel is clean with an acceptable size. I can open my 29 inch luggage even it is a bit hard but still i can make it. This is a surprise.

Reviewed March 27, 2023

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9.6
Exceptional
Allan from Hong Kong SAR, China
Family with teens
Double Room Non-Smoking
Stayed 3 nights in December 2022

Super convenient, excellent location”

The Hearton Hotel Nishi Umeda was our base in Osaka. Its location was ideal. It was a mere 8 minute walk to Osaka station and so even when we were tired and feeling cold, the hotel was just nearby. I hope the mall that is being built next door will provide access from Osaka Station to the hotel so that walking to and from the train station will be easier. The room is on the small side though but it is comfy and nice. Highly recommended because of its location.

Reviewed February 01, 2023

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10.0
Exceptional
Surawadee from Thailand
Family with teens
Double Room Non-Smoking
Stayed 2 nights in May 2023

Great location”

Comfortable room. Great location just a few minutes walk from Osaka station. Closed to shopping malls.

Reviewed May 13, 2023

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9.6
Exceptional
Joel from United States
Solo traveler
Single Non Smoking
Stayed 2 nights in March 2023

Great stay for the price!”

I stayed here in osaka for two nights and the room was comfortable, clean and quality! The only thing that I didn’t like was that there was construction going on and It made access to the station way more complicated. But not bad!

Reviewed April 02, 2023

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10.0
Exceptional
Wanitjaphath from Thailand
Couple
Double Room Non-Smoking
Stayed 3 nights in November 2022

Near Osaka train station and airport shuttle bus”

The location is perfect for traveling around Osaka . The room is small but clean with big window and the bathroom have a bathtub that can relax your body from traveling.

Reviewed November 20, 2022

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10.0
Exceptional
Alvian from Singapore
Group
Triple Room - Non-Smoking
Stayed 2 nights in December 2022

Great hotel ”

Hotel was great. Very friendly and professional staff. Location is good but would have been better if the construction works nearby is competed and there is a more direct route to the hotel from Osaka Station. Triple Room is a tad small for 3 persons

Reviewed December 17, 2022

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10.0
Exceptional
CHEW from Malaysia
Group
Double Room Non-Smoking
Stayed 3 nights in April 2023

Exceptional”

Easy access to public transport, LRT stations. Room is clean and staff are helpful.

Reviewed April 13, 2023

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10.0
Exceptional
SERENE from Singapore
Couple
Twin Room Non-Smoking
Stayed 2 nights in February 2023

Exceptional”

Location was actually quite near station but as there is construction of a building currently on going, had to detour a bit to get the hotel. Other that that, staff and hotel is great and had stayed there for 2 nights.

Reviewed February 26, 2023

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10.0
Exceptional
Iris from Philippines
Group
Triple Room - Non-Smoking
Stayed 3 nights in April 2023

Very Strategic Place”

Near two stations especially Osaka Station. Very convenient. Complete toiletries. No free water but they have vending machine on every floor.

Reviewed April 12, 2023

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10.0
Exceptional
Jeaik from South Korea
Couple
Double Room Non-Smoking
Stayed 1 night in April 2023

Nice”

The room was clean and the staff was nice too.

Reviewed April 10, 2023

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10.0
Exceptional
Dianna from Philippines
Couple
Double Room Non-Smoking
Stayed 3 nights in March 2023

Best place”

Hotel has such a nice location. And amenities were great! Love to book again.

Reviewed April 04, 2023

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10.0
Exceptional
Mark from Philippines
Couple
Stayed 2 nights in January 2020

The best Hotel in Japan”

Very close to Osaka Station just exit the Sakurabashi exit . You don't need to use google maps in going to the hotel just ask any of the Train Station Staff . A lot of restaurants nearby when exiting the Osaka Station. Bus Station also is just a walking distance from the hotel we booked a bus directly to Kansai International Airport. Restaurants can be found when exiting the station. Also very near the meeting place when going to Nabana No Sato and Gozaisho Ropeway (2 hours travel -so far my best experience in my 4th visit here in Japan). I love this hotel! My 4th time in Japan and definitely would stay again with my family in this hotel.

Reviewed January 31, 2020

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10.0
Exceptional
Tsz from Hong Kong SAR, China
Couple
Double Room Non-Smoking
Stayed 3 nights in April 2023

High cost performance”

5 minutes from Osaka/Umeda Station, with many department stores and restaurants nearby. The hotel has been open for some time, but the rooms have been renovated and are exactly the same as the new hotels I have stayed in Japan.

Reviewed April 05, 2023

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10.0
Exceptional
Kristy from Philippines
Group
Double Room Non-Smoking
Stayed 3 nights in December 2022

Convenient ”

The hotel is near the station and is very convenient. The room is clean. The reception is wide and nice.

Reviewed January 01, 2023

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10.0
Exceptional
Peter from United States
Couple
Double Room Non-Smoking
Stayed 1 night in April 2023

Exceptional”

Clean, close to subway station. Construction in area makes the commute slightly longer

Reviewed April 20, 2023

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10.0
Exceptional
duangjai from Thailand
Solo traveler
Single Non Smoking
Stayed 1 night in February 2023

good location for Expressway Transfer Bus and airport ”

very good location easy to go connect city.

Reviewed February 21, 2023

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9.6
Exceptional
Phu from Vietnam
Couple
Stayed 2 nights in January 2020

For those who have to catch early bus to Kansai airport”

Just around 3 mins walk to the airport bus stop which corporates from 4:30 a.m The hotel looks luxury outside but the room was quite small. You can find everything you need in that tiny one. Plus like many hotels in Japan, the room was really clean and nice My room was at 16th floor with great view to lines of Osaka station. I have read the compliments about the noise of train near the hotel, but on 16th floor I didn’t notice that Highly recommend when you have to fly early in the morning, because the bus to airport departs quite early in the morning with the price around 1600 yen, while catching a train to Kansai airport you have to wait until 5:30 a.m but with huge check-in luggages, moving to Osaka station could be disaster

Reviewed January 31, 2020

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