Exterior view, Hilton Alexandria Green Plaza in Alexandria
Queen Junior Suite Plus - Bed, Hilton Alexandria Green Plaza in Alexandria
Restaurant, Hilton Alexandria Green Plaza in Alexandria
Meeting room / ballrooms, Hilton Alexandria Green Plaza in Alexandria
Exterior view, Hilton Alexandria Green Plaza in Alexandria
Lobby, Hilton Alexandria Green Plaza in Alexandria
Restaurant, Hilton Alexandria Green Plaza in Alexandria

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8.1Excellent

198 reviews

198 reviews

Cleanliness 8.4
Facilities 8.3
Service 8.3
Location 8.1
Room comfort and quality 7.9
Value for money 7.6
See map

8.1Excellent

Location rating score

Excellent location
Parking
Available
Closest landmarks
Green Plaza Mall
120 m
Alexandria Zoo
2.0 km
Le Palais
2.3 km
Degas For Fine Art
2.3 km
Alex City Travel - Day Tours
2.5 km

Hilton Alexandria Green Plaza

14Th Of May Bridge Road - Smouha, Alexandria, Alexandria, Egypt, 21615 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Alexandria part of Alexandria, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Borg El Arab Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Hot tub

Currency exchange

Hilton CleanStay

Clean and Ready for you

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Hot tub

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Alexandria every 11 minutes on Agoda.com
Value for money7.6
Distance to city center6 km
Location rating8.1

Rooms available at Hilton Alexandria Green Plaza

Very good
Room comfort & quality

7.9

Queen Guest Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 1 queen bed
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Queen Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 queen bed
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Royal Suite
...
  • Room size: 66 m²/710 ft²
  • Outdoor view
  • 1 queen bed
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Queen Premium Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 queen bed and 1 double be...
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Executive Royal Suite
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 queen bed
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Queen Junior Suite Plus
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 queen bed and 1 double be...
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Queen Executive Room Plus
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 queen bed
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Twin Premium Room
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
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Queen Executive Room
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 queen bed
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Twin Executive Room Plus
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 1 single bed
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Frequently asked questions

What dining options are provided at Hilton Alexandria Green Plaza?

Hilton Alexandria Green Plaza has a wide range of restaurant and food options for you to select from while spending your holiday at this property, which include Asian cuisine, Vegetarian restaurant, Chinese cuisine, International cuisine, Buffet in restaurant, and Western cuisine.

Does Hilton Alexandria Green Plaza have bars on-site?

Experience your holiday vacation the greatest way possible with Hilton Alexandria Green Plaza's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

Does Hilton Alexandria Green Plaza provide airport transfer?

Hilton Alexandria Green Plaza provides airport transfer service upon request with an additional fee of 25 USD in local currency. To request, check the box on the booking form just before the payment page.

Does Hilton Alexandria Green Plaza offer dry cleaning services?

Yes! Hilton Alexandria Green Plaza features dry cleaning service that is available all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Are there ATM on-site at Hilton Alexandria Green Plaza?

Yes! The perks of staying at Hilton Alexandria Green Plaza include an on-site ATM, providing visitors with easy access point for cash withdrawal and remaining worry-free throughout your holiday getaway.

What is the average travel time to the closest airport from Hilton Alexandria Green Plaza?

The average travel time to get from Hilton Alexandria Green Plaza to the airport is 50 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

What are the property's policies for children's bedding at Hilton Alexandria Green Plaza?

Hilton Alexandria Green Plaza's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What payment cards are supported at Hilton Alexandria Green Plaza?

Hilton Alexandria Green Plaza supports up to 5, with payment card options including Visa, MasterCard, and American Express.

What is the average rating that verified Business travelers' have given to Hilton Alexandria Green Plaza?

Past business travelers that have stayed at this property have given Hilton Alexandria Green Plaza an average rating of 7.9. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Hilton Alexandria Green Plaza?

Past couple travelers that have stayed at this property have given Hilton Alexandria Green Plaza an average rating of 7.8. You can look up on more descriptive customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to Hilton Alexandria Green Plaza?

Verified families with older children that have stayed at this property have given Hilton Alexandria Green Plaza an average rating of 7.5. You can search for more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What people love about Hilton Alexandria Green Plaza

  • 9.6

    Exceptional
    Cleanliness

    "Very good location, service, and clean"

    Ibrahim

    |

    February 10, 2023

  • 10

    Exceptional
    Staff 

    "Very clean and kind staff"

    Ali

    |

    July 18, 2022

  • 10

    Exceptional
    Staff 

    "Friendly staff ,great location,children loved the place."

    Ahmed

    |

    August 5, 2022

More about Hilton Alexandria Green Plaza

More about Hilton Alexandria Green Plaza

Hilton Alexandria Green Plaza

Feel the salty air and ocean breeze with a paradise visit, when you stay at Hilton Alexandria Green Plaza.
Hilton Alexandria Green Plaza offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Alexandria.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hilton Alexandria Green Plaza is furnished and equipped with handy amenities. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hilton Alexandria Green Plaza include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hilton Alexandria Green Plaza. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hilton Alexandria Green Plaza is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Hilton Alexandria Green Plaza, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Hilton Alexandria Green Plaza offers wonderful recreational facilities for guests to enjoy. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

Internet

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Arabic
  • French
  • German
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body scrub
  • Body wrap
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Pool facilities
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
Restaurants on site
Abu Kir Restaurant
  • Cuisine: International
  • Menu: A-la-carte
Ginger Asian Restaurant
  • Cuisine: Asian
  • Menu: Buffet

Location

14Th Of May Bridge Road - Smouha, Alexandria, Alexandria, Egypt, 21615
Excellent
Location

8.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Parking is available at an additional charge. Guests are required to put a request in the “Special Request” section upon booking or contact the property directly.
  • Pets are allowed for an additional charge per night per pet.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-out from12:00
Getting around
  • Airport transfer fee25 USD
  • Distance from city center6 km
  • Travel time to airport (minutes)50
Extras
  • Breakfast charge (unless included in room price)10.5 USD
  • Daily Internet/Wi-Fi fee20 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors2
  • Number of restaurants3
  • Room voltage220
  • Year property opened2002
  • Most recent renovation2016
Parking
  • Daily parking fee4 USD

Reviews of Hilton Alexandria Green Plaza from real guests

Provided by verified guests of Agoda
8.1
Cleanliness8.4
Facilities8.3
Service8.3
Location8.1
Room comfort and quality7.9
Value for money7.6
High score for Alexandria
Rating
9+ Exceptional (29)
8-9 Excellent (16)
7-8 Very Good (14)
6-7 Good (9)
<6 Below Expectation (12)

Show reviews that mention 

Showing 80 verified guest comments
12345
9.3
Exceptional
yvan from Belgium
Business traveler
Stayed 3 nights in July 2012

nice hotel”

clean rooms

nice safe hotel. a little far from the center of alexandria with the trafic. there is a free closed parking. Chopping center is verry near. sometimes it is verry noisy because of al the restorants outside the hotel. From the entrance to the farest rooms it is 2 km walking who is verry far also you have to take 2 elevators. this hotel was verry clean in comparation with many other hotels in Egypt.

Reviewed July 22, 2012

First, we would like to thank you very much for choosing to stay at the Hilton Alexandria Green Plaza and taking the time to express your review about us. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. On the other hand, we are sad that your experience didn't quite meet your expectations in regarding the location and the elevator, we would love to help you to find easier ways to your favourite places. It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Alexandria Green Plaza. Best Regards, Hilton Alexandria Green Plaza Team,

Responded November 13, 2022
Hilton Alexandria Green Plaza
8.7
Excellent
Akram from United States
Solo traveler
Stayed 6 nights in December 2012

Excellent location for First timer in Alexandria”

Good location, large room with all Amenities

The hotel/room was in an excellent condition, very close to major areas of interest in Alexandria. The bed was very comfortable and housekeeping did an excellent job to meet my needs. The newspaper was available every morning. I requested dry cleaning service several times and it was delivered on time. In-room and lobby internet was available and fast. I enjoyed my morning coffee at Nefertity coffee shop. The only thing I regret is that I did not try the breakfast provided by hotel, maybe next time

Reviewed December 25, 2012

First, we would like to thank you very much for choosing to stay at the Hilton Alexandria Green Plaza and taking the time to express your review about us. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Alexandria Green Plaza. Best Regards, Hilton Alexandria Green Plaza Team,

Responded November 13, 2022
Hilton Alexandria Green Plaza
6.7
Good
Karim from Egypt
Solo traveler
Stayed 2 nights in July 2014

Just enough for the price”

Located inside one of the biggest shopping malls in Alex and quiet

It was the time of Ramadan, and my reservation was stay only (no meals included), so I didn't have the chance to try the food or the restaurant. The hotel location is not so convenient, although it is located inside one of the best shopping malls in Alexandria. Taxis had to take long way drive to reach the hotel, especially after the street blocks in front of police stations and buildings, because of the fear of bombings. The hotel is only one floor, so I had to walk for about 200 meters to reach my room from the lobby, so it wouldn't be so convenient for elders. I didn't deal a lot with staff, but the front desks were helpful. Other than that, everything was fine with the hotel. However, it could be better as a Hilton series hotel.

Reviewed September 09, 2014

First, we would like to thank you very much for choosing to stay at the Hilton Alexandria Green Plaza and taking the time to express your review about us. We are happy to know that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. On the other hand, we are sad that your experience didn't quite meet your expectations. It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Alexandria Green Plaza. Best Regards, Hilton Alexandria Green Plaza Team,

Responded November 13, 2022
Hilton Alexandria Green Plaza
9.0
Exceptional
robert from United Kingdom
Business traveler
Stayed 2 nights in February 2013

Superb Hotel with friendly service”

Secure location

During very turbulent times, for those that have to travel to Alexandria this is the safest location with International services to boot!

Reviewed March 05, 2013

First, we would like to thank you very much for choosing to stay at the Hilton Alexandria Green Plaza and taking the time to express your review about us. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Alexandria Green Plaza. Best Regards, Hilton Alexandria Green Plaza Team,

Responded November 13, 2022
Hilton Alexandria Green Plaza
8.7
Excellent
maurice from United States
Business traveler
Stayed 2 nights in July 2011

location good hotel also good”

it is located in the middle of a shopping center

the hotel was very empty when i was there because of the political situation in egypt. even so the hotel staff did everything to make the visit very pleasant. the gym is open 24 hours as well as the swimming pool but without life guard. the rooms are big and spacious. the hotel also has an executive floor but because it is so empty the services are about the same. the only thing they dont have in the regular floors is free internet and the charge is quite high. but only a 3 minute walk away from the hotel you can find an internet cafe which charges 2 egyptian pounds for an hour. breakfast was included in the room price and was a full buffet. there were more waiters then guests the first morning and not much more the second day.

Reviewed July 17, 2011

First, we would like to thank you very much for choosing to stay at the Hilton Alexandria Green Plaza and taking the time to express your review about us. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Hilton Alexandria Green Plaza each time you Best Regards, Hilton Alexandria Green Plaza Team,

Responded November 13, 2022
Hilton Alexandria Green Plaza
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