Exterior view, Hilton Luxor Resort & Spa in Luxor
Guestroom Nile View King - Room plan, Hilton Luxor Resort & Spa in Luxor
Restaurant, Hilton Luxor Resort & Spa in Luxor
Bar/lounge, Hilton Luxor Resort & Spa in Luxor
Spa, Hilton Luxor Resort & Spa in Luxor
Restaurant, Hilton Luxor Resort & Spa in Luxor
Restaurant, Hilton Luxor Resort & Spa in Luxor

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9.2Exceptional

166 reviews

166 reviews

Room comfort and quality 9.8
Cleanliness 9.4
Service 9.3
Facilities 9.2
Value for money 9.2
Location 9.0
See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Closest landmarks
Temple of Karnak
1.3 km
Avenue of Sphinxes
1.3 km
Karnak
1.3 km
Obelisk of Thutmose I
1.4 km
Luxor Sound and Light Show
2.5 km

Hilton Luxor Resort & Spa

13 P.O. Box , El-Karnak, Luxor, Egypt, 13 - See map

In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the El-Karnak part of Luxor, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Luxor International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Hilton CleanStay

Clean and Ready for you

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Kids club

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Luxor every 29 minutes on Agoda.com
Value for money9.2
Distance to city center3 Km, 1.86 miles
Location rating9.0

Rooms available at Hilton Luxor Resort & Spa

Exceptional
Room comfort & quality

9.8

Spa Suite/ Include 25 Min Back Or Foot Or Face Massage
...
  • Room size: 103 m²/1109 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Family Guest Room 02 Interconnecting Rooms
...
  • Room size: 62 m²/667 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
King Hilton Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Superior Spa Suite/ Include 25 Min Back Or Foot Or Face Massage
...
  • Room size: 98 m²/1055 ft²
  • River view
  • 1 king bed
Enter dates to see prices
King Hilton Guestroom
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Twin Hilton Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Twin Hilton Guestroom
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Guestroom Partial Nile / Twin Bed
...
  • Room size: 28 m²/301 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Guestroom Partial Nile / King Bed
...
  • Room size: 28 m²/301 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Nile Suite
...
  • Room size: 56 m²/603 ft²
  • River view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hilton Luxor Resort & Spa offer airport transfer?

Hilton Luxor Resort & Spa offers airport transfer service upon request with an additional charge of 15 USD in local currency. To request, check the box on the booking form just before the payment page.

Does Hilton Luxor Resort & Spa offer spa services?

You can benefit from your stay at Hilton Luxor Resort & Spa far more by taking advantage of the property's accessible spa services that are offered for all its valuable guests to make your evening or night far better.

Does Hilton Luxor Resort & Spa provide laundry services?

Yes! Hilton Luxor Resort & Spa offers laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Are there ATM on-site at Hilton Luxor Resort & Spa?

Absolutely! The perks of staying at Hilton Luxor Resort & Spa include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your getaway.

Is Hilton Luxor Resort & Spa pet-friendly?

Hilton Luxor Resort & Spa allows pets including dogs and cats onto this property with additional fee applied. Moreover, pet-sitting services are available at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

What is Hilton Luxor Resort & Spa pet policy?

Hilton Luxor Resort & Spa's pet policy states that the weight/size limit is 75 lbs and the number of pets allowed per room is 1. Additionally, the deposit required for pets is 790 EGP per stay. Please contact the property for more information regarding pet policy.

At what time of the year is Hilton Luxor Resort & Spa most popular?

Hilton Luxor Resort & Spa's most popular month where verified guests have stayed the most is in September.

What do guests like most about Hilton Luxor Resort & Spa?

Past guests that stayed at Hilton Luxor Resort & Spa have given this property a rating of 9.354 for its remarkable cleanliness as the major highlight for their stay.

What is the average rating that verified Couples' have given to Hilton Luxor Resort & Spa?

Past couple travelers that have stayed at this property have given Hilton Luxor Resort & Spa an average rating of 9.2. You can look up on more specific customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with older children have given to Hilton Luxor Resort & Spa?

Past families with older children that have stayed at this property have given Hilton Luxor Resort & Spa an average rating of 9.5. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Hilton Luxor Resort & Spa?

Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

What people love about Hilton Luxor Resort & Spa

  • 8.8

    Excellent
    Location

    "Excellent hotel located directly on the Nile River."

    SHANIQUA

    |

    June 13, 2023

  • 9.6

    Exceptional
    Location

    "Beautiful location on the Nile."

    Saindhri

    |

    January 8, 2023

  • 9.2

    Exceptional
    Spaciousness

    "The room is spacious."

    KORRAPIN

    |

    March 6, 2020

More about Hilton Luxor Resort & Spa

More about Hilton Luxor Resort & Spa

Hilton Luxor Resort & Spa

Getting the most from your time in Luxor is a breeze when staying at the accessibly-located Hilton Luxor Resort & Spa.
Have a hassle-free trip while enjoying the services and amenities offered by Hilton Luxor Resort & Spa. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Hilton Luxor Resort & Spa makes it easy to plan your day trips, sightseeing, and more around Luxor.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Hilton Luxor Resort & Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hilton Luxor Resort & Spa from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Hilton Luxor Resort & Spa even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar at your disposal. Hilton Luxor Resort & Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Hilton Luxor Resort & Spa. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hilton Luxor Resort & Spa caters to its guests varied dietary restrictions with cuisine types such as halal available.
A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Hilton Luxor Resort & Spa, with their exclusive service. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Hilton Luxor Resort & Spa offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. If you like water sports, you'll appreciate the convenience of boats provided by Hilton Luxor Resort & Spa. Engage in some easy evening fun with other guests with the hotel's dart board, ping-pong table, yoga room and badminton court. Get social at the hotel's library, games room and shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities

Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

7 mentions

Swimming Pool

5 mentions

Food & Dining

3 mentions

Housekeeping

3 mentions

Languages spoken
  • English
  • Arabic
  • French
  • German
  • Russian
  • Spanish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Badminton court
  • Billiards
  • Boating
  • Body scrub
  • Body wrap
  • Dart board
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Hammam
  • Hot tub
  • Light therapy
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet facilities
  • Pet-friendly [charges apply]
  • Pet grooming services
  • Pets allowed
  • Pet-sitting services
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]

Food and dining

Restaurants on site
Rosetta
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Olives
  • Cuisine: Mediterranean
  • Menu: Buffet
Silkroad
  • Cuisine: Asian
  • Menu: Buffet

Location

13 P.O. Box , El-Karnak, Luxor, Egypt, 13
Exceptional
Location

9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Hotel offers dedicated pet experience. A pet service charge of 50 USD per stay is payable on property. Pets are permitted up to 34 Kilograms.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until02:00
  • Check-out from12:00
  • Check-out until13:00
  • Reception open until00:00
Getting around
  • Airport transfer fee15 USD
  • Distance from city center3 Km, 1.86 miles
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)00 USD
  • Daily Internet/Wi-Fi fee00 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges4
  • Number of floors3
  • Number of restaurants3
  • Number of rooms 236
  • Room voltage220
  • Year property opened1988
  • Most recent renovation2008
Parking
  • Daily parking fee0 USD

Reviews of Hilton Luxor Resort & Spa from real guests

Provided by verified guests of Agoda
9.2
Exceptional
Room comfort and quality9.8
Cleanliness9.4
Service9.3
Facilities9.2
Value for money9.2
Location9.0
High score for Luxor
Rating
9+ Exceptional (70)
8-9 Excellent (17)
7-8 Very Good (5)
6-7 Good (1)
<6 Below Expectation (2)

Show reviews that mention 

Showing 95 verified guest comments
12345
10.0
Exceptional
Carolyn from Australia
Couple
Stayed 3 nights in October 2016

Absolute Bliss!”

We had the privilege of staying 4 nights at the Hilton Luxor and thoroughly enjoyed every single second. The staff at the Hilton Luxor are extremely helpful, courteous and friendly...from the gardener and security staff to housekeeping and the managers. I loved that each time we returned to the hotel, we were greeted with "Welcome back!" and a genuine smile. Our housekeeper Khaled did an absolutely wonderful job of keeping our room in tip-top shape and created the most AMAZING towel sculptures! The restaurant Olives has a wonderful selection of food at extremely affordable prices and the staff are very helpful. The pool...was heaven. Such a welcome experience after spending time sightseeing - cool, clean, and plenty of room for everyone. Thank you Hilton Luxor for treating us so extremely well. Your kindness and hospitality were greatly appreciated!

Reviewed October 07, 2016

Dear Valued Guest, Greetings from Hilton Luxor Resort & Spa Thank you very much for choosing to stay at Hilton Luxor Resort & Spa and for taking the time to complete our guest questionnaire. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Your constructive comments will help us to identify areas which could be improved and as a consequence continue to provide the best possible service in the hotel industry. It is a pleasure to see that in general you were happy with the service you received during your stay with us. your comments are of great importance to us, only through your comments can we aim to improve the service our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to complete the Guest Questionnaire and we really are looking forward to seeing and welcoming you back again to your second home. Yours Sincerely, Mohamed Ali

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Hilton Luxor Resort & Spa
8.3
Excellent
Kathy from Australia
Couple
Stayed 2 nights in May 2012

Very enjoyable hotel, good location, ”

Ambient settings and well-managed

we only had two days here and unfortunately had to work for one of them so we didn't get to relax as much as we would have liked. hilton luxor is a lovely hotel, friendly staff and excellent management. the breakfast is varied and very good. the room services dinner we found to be too greasy (a problem overall we have found with eating in egypt generally) - they cook with butter rather than olive oil. we had a problem when we checked out - we advised the concierge that we need a taxi to take us to the blue sky marina (south of sheraton hotel) to joine our nile cruise ship the sonnesta moon goddess. the concierge spoke with the taxi driver and advised us the cost would be egp50. when we got to our destination, the taxi driver asked us for egp70 which made us angry and he blamed the concirege - so again - a problem in egypt not just the hilton luxor- is spivvy taxi drivers constantly trying to rip off travellers. the only other problem we had was not the hilton itself but rather booking through agoda and the problem agoda has with it's voucher system saying "breakfast is not included when it was included. i spent a lot of time tooing and froing trying to sort this issue out, and thankfully it was the helpful staff at hilton luxor who sorted the matter out and confirmed that agoda bookings for hilton luxor do include breakfast and the problem is agoda's error and problem with issuing incorrect vouchers. so thank you again nancy in hilton luxors reservation dept. however, due to the problem we had with agoda and how long it took agoda to rectify the problem, i am reluctant to use agoda again for booking hotel accommodation.

Reviewed June 15, 2012

Dear Valued Guest, Greetings from Hilton Luxor Resort & Spa Thank you very much for choosing to stay at Hilton Luxor Resort & Spa and for taking the time to complete our guest questionnaire. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Your constructive comments will help us to identify areas which could be improved and as a consequence continue to provide the best possible service in the hotel industry. It is a pleasure to see that in general you were happy with the service you received during your stay with us. your comments are of great importance to us, only through your comments can we aim to improve the service our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to complete the Guest Questionnaire and we really are looking forward to seeing and welcoming you back again to your second home. Yours Sincerely, Mohamed Ali

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Hilton Luxor Resort & Spa
9.2
Exceptional
Francis from Belgium
Couple
Twin Hilton Guestroom
Stayed 7 nights in January 2019

A superbe mix of tranquility & high quality”

This hotel is located three kilometers from the busy and nosy city of Luxor. And at 1 km from the historic site of Karnak. Within the domain of this hotel you can relax on the banks of the Nile: around the pool or on the various terraces. All room have high quality standards. Most of them have garden and pool view. It takes you at least one week to discover all possibilities of the breakfast buffet, a service in one of the restaurants of the hotel. The kindness of the hotel staff is phenomenal: everything is arranged for you with a smile, without extra pressure. I'll be back over here som day...

Reviewed February 08, 2019

Dear Valued Guest, Greetings from Hilton Luxor Resort & Spa Thank you very much for choosing to stay at Hilton Luxor Resort & Spa and for taking the time to complete our guest questionnaire. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Your constructive comments will help us to identify areas which could be improved and as a consequence continue to provide the best possible service in the hotel industry. It is a pleasure to see that in general you were happy with the service you received during your stay with us. your comments are of great importance to us, only through your comments can we aim to improve the service our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to complete the Guest Questionnaire and we really are looking forward to seeing and welcoming you back again to your second home. Yours Sincerely, Mohamed Ali

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Hilton Luxor Resort & Spa
9.7
Exceptional
David from New Zealand
Couple
Stayed 4 nights in June 2013

Great stay”

The Quality of the Hotel , the dining choices quality of the food & the location overlooking the river nile were exceptional

Overall a great stay , a minor issue with the air conditioning in our room not going below 22 deg overnight, we were given a upgrade which we appreciated . I would recommend this hotel to anyone looking to stay in Luxor. In my view when tourism eventually picks up this hotel will thrive. One of the Finest Hilton hotels I have had the pleasure of staying at.

Reviewed October 23, 2013

Dear Valued Guest, Greetings from Hilton Luxor Resort & Spa Thank you very much for choosing to stay at Hilton Luxor Resort & Spa and for taking the time to complete our guest questionnaire. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Your constructive comments will help us to identify areas which could be improved and as a consequence continue to provide the best possible service in the hotel industry. It is a pleasure to see that in general you were happy with the service you received during your stay with us. your comments are of great importance to us, only through your comments can we aim to improve the service our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to complete the Guest Questionnaire and we really are looking forward to seeing and welcoming you back again to your second home. Yours Sincerely, Mohamed Ali

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Hilton Luxor Resort & Spa
10.0
Exceptional
Todd from Australia
Couple
Stayed 3 nights in May 2013

The best hotel experience i have had :)”

Location, Comfort and Service

We had a fantastic time there right from check in, everything was so nice and they made us feel very special.It was the best hotel experience we have had. I could not fault anything about the hotel. The location was great, situated on the banks of the Nile River overlooking the west bank and the valley of the kings. All the staff were so helpful and did what ever they could to make our stay more enjoyable, very many thanks to Abdel Nasser, Abdel Salam and Mohamed.It is close to all the attractions, airport and transport. Everything you need is located in the hotel. The rooms are very comfortable and nice style, our room overlooked the nile and swimming pool. It was worth every dollar and would highly recommend to anyone going to Luxor. Also recommend taking a faluca sail boat from the hotel to watch the sunset.

Reviewed May 17, 2013

Dear Valued Guest, Greetings from Hilton Luxor Resort & Spa Thank you very much for choosing to stay at Hilton Luxor Resort & Spa and for taking the time to complete our guest questionnaire. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Your constructive comments will help us to identify areas which could be improved and as a consequence continue to provide the best possible service in the hotel industry. It is a pleasure to see that in general you were happy with the service you received during your stay with us. your comments are of great importance to us, only through your comments can we aim to improve the service our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to complete the Guest Questionnaire and we really are looking forward to seeing and welcoming you back again to your second home. Yours Sincerely, Mohamed Ali

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Hilton Luxor Resort & Spa
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