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Exterior view, Mainz City in Mainz
King Hilton Balcony Room - Guestroom, Mainz City in Mainz
Lobby, Mainz City in Mainz
Lobby, Mainz City in Mainz
Fitness center, Mainz City in Mainz
Bathroom, Mainz City in Mainz
Exterior view, Mainz City in Mainz

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8.4

Excellent

53 reviews

53 reviews

Internet1
Housekeeping1
See map
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
Available
Closest landmarks
Fastnachtsbrunnen
140 m
Post office
350 m
Temple of Isis & Mater Magna| Mainz
380 m
Internet Center
410 m
St. Stephan's Church (Stephanskirche)
420 m

Mainz City

Munsterstr. 11, Altstadt, Mainz, Germany, 55116 - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Conveniently situated in the Altstadt part of Mainz, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

580 meters to public transportation

Check-in [24-hour]

Airport transfer

Currency exchange

Hilton CleanStay

Clean and Ready for you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Pets allowed

Car park

Check-in/out [express]

Luggage storage

Fitness center

Game room

Restaurants

Value for money7.8
Distance to city center0.2Km
Location rating9.0

Rooms available at Mainz City

Excellent
Room comfort & quality

8.4

King Hilton Balcony Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 double bed
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King Balcony Junior Suite
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
Enter dates to see prices
King Hilton Guestroom
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 double bed
Enter dates to see prices
King Junior Suite
...
  • Room size: 65 m²/700 ft²
  • Non-smoking
  • 1 king bed
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Twin Hilton Guest Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
King Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed
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Family Guest Room
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
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King Hilton Balcony Room
...
    Enter dates to see prices
    Twin Room
    ...
      Enter dates to see prices
      Deluxe King Room
      ...
        Enter dates to see prices

        Frequently asked questions

        Does Mainz City provide dry cleaning services?

        Yes! Mainz City provides dry cleaning service that is available all throughout your stay, ensuring you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

        Is car parking available at Mainz City?

        Mainz City has car park onsite with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

        What steps does Mainz City take in terms of hygiene, safety, and cleanliness?

        Mainz City meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with sterilizing equipment, doctor/nurse on call, first aid kit, and staff trained in safety protocol for extra safety measures and hygiene protocols.

        Does Mainz City have an option for contactless check-in and check-out?

        At Mainz City, visitors can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

        What bars are nearby Mainz City?

        While residing at Mainz City, delight in your evening or night out at Irish Pub to get the most out of your nightlife.

        Is Mainz City pet-friendly?

        Mainz City permits pets onto this property with additional fee applied. In addition, pet bowls are available at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

        How many rooms does Mainz City have?

        Mainz City has a total of 127 rooms.

        What is the typical rating that past Solo travelers' have given to Mainz City?

        Past solo travelers that have stayed at this property have given Mainz City an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

        What is the typical rating that verified Couples' have given to Mainz City?

        Past couple travelers that have stayed at this property have given Mainz City an average rating of 8.3. You can look up on more detailed customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

        What do local visitors think about Mainz City?

        Verified local travelers that have stayed at this property have given Mainz City an average rating of 9.0. You can look up on more descriptive customer ratings, and remarks for this property down in the review section.

        What is the closest train, metro, or bus station to Mainz City?

        The nearest train, metro, or bus station is Mainz Romisches Theater Train Station, 1016.17 m away from Mainz City.

        What people love about Mainz City

        • 9.2

          Exceptional
          Location

          "Superb location."

          Ward

          |

          November 21, 2022

        • 10

          Exceptional
          Location

          "Location is so good~there are train station and bus station nearby hotel."

          Dong

          |

          February 16, 2020

        • 9.6

          Exceptional
          Breakfast

          "Breakfast also good, I will book this hotel next time also"

          Hideki

          |

          June 16, 2022

        Property ranking|Compared to 113 Mainz properties
        See all rankings
        Room comfort score
        8.4/10
        Room size
        34 sqm.
        Location score
        9/10
        Service score
        8.7/10
        Better than
        99
        %
        of Mainz properties
        Bigger than
        98
        %
        of Mainz properties
        Better than
        96
        %
        of Mainz properties
        Better than
        96
        %
        of Mainz properties
        Overall rating:

        8.4

        Excellent
        53 reviews
        Cleanliness
        8.7
        Facilities
        7.4
        Location
        9.0
        Read all reviews >
        More about Mainz City

        More about Mainz City

        Experience Comfort and Convenience at Mainz City in Mainz, Germany

        Located in the heart of Mainz, Germany, Mainz City offers a comfortable and convenient stay to all of its guests. The hotel's facilities include 24-hour room service, a coffee shop, bar, laundry service, restaurant, room service, safety deposit boxes, tours, concierge, air conditioning, bathrobes, in-house movies, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, fitness center, Wi-Fi in public areas, car park, games room, dry cleaning, express check-in/check-out, luggage storage, shared kitchen, shared lounge/TV area, daily housekeeping, gift/souvenir shop, laundromat, taxi service, ticket service, and a breakfast buffet. With car park onsite and charges applied, guests can easily explore the city and its surroundings. Whether traveling for business or leisure, Mainz City has everything you need for a comfortable and enjoyable stay.

        Convenient Location

        Mainz City in Mainz, Germany is highly praised by customers for its convenient location. Reviewers have noted the hotel's proximity to both train and bus stations, making it easy to get around and explore the city. The location is a major plus for visitors who want to make the most out of their stay in Mainz. Whether you're traveling for business or pleasure, Mainz City's location is sure to make your trip more enjoyable and stress-free.

        Experience Exceptional Comfort and Service in Mainz City

        Located in the heart of Mainz City, this hotel has received outstanding customer ratings for its exceptional comfort and service. With an overall score of 8.4, guests have praised the hotel for its cleanliness, location, and staff performance, which received a remarkable rating of 8.7. The hotel's comfortable rooms have also received high scores, with an impressive rating of 8.4. While the facilities and food and dining received slightly lower scores, guests still found them to be satisfactory. What truly sets this hotel apart is its exceptional value, making it an affordable option for those looking to experience the best of Mainz City without breaking the bank. Book your stay now and experience the exceptional comfort and service for yourself!

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.4

        Most talked about facilities

        Breakfast

        2 mentions

        Taxi

        1 mention

        Languages spoken
        • English
        • German
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet [LAN]
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Fitness center
        • Game room
        • Massage
        • Ticket services
        • Tours
        Cleanliness and safety
        • Breakfast in room
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Safe dining setup
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment
        Dining, drinking, and snacking
        • Bar
        • Breakfast [buffet]
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service [24-hour]
        • Shared kitchen
        Services and conveniences
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Gift/souvenir shop
        • Ironing service
        • Laundromat
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        For the kids
        • Babysitting service
        • Family room
        • Kids meal
        Access
        • Check-in/out [express]
        • Check-in [24-hour]
        • Front desk [24-hour]
        • pet bowls
        • Pet-friendly [charges apply]
        • Pets allowed
        • Security [24-hour]
        • Service animals are welcome
        Getting around
        • Car park [charges apply]
        • Car park [on-site]
        • Taxi service
        Available in all rooms
        • Alarm clock
        • Daily newspaper
        • Free bottled water
        • Kitchenware
        • Laptop safe box
        • Telephone

        Food and dining

        Breakfast options
        • Buffet

        Location

        Munsterstr. 11, Altstadt, Mainz, Germany, 55116
        Exceptional
        Location

        9

        Property policies

        Children and extra beds

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 6-17 year(s)
        Stay for free if using existing bedding.
        Extra beds may be requested directly from the property; additional charges may apply
        Guests 18 years and older are considered as adults
        Extra beds may be requested directly from the property; additional charges may apply
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-out until12:00
        Getting around
        • Airport transfer fee43 EUR
        • Distance from city center0.2Km
        • Travel time to airport (minutes)15
        Extras
        • Breakfast charge (unless included in room price)25 EUR
        • Daily Internet/Wi-Fi fee15 EUR
        The property
        • Non-smoking rooms/floorsYes
        • Number of bars/lounges1
        • Number of floors5
        • Number of restaurants1
        • Number of rooms 127
        • Room voltage220
        • Year property opened1993
        • Most recent renovation2008

        Reviews of Mainz City from real guests

        Provided by verified guests of Agoda
        8.4
        Cleanliness8.7
        Facilities7.4
        Location9.0
        Room comfort and quality8.4
        Service8.7
        Value for money7.8
        High score for Mainz
        Rating
        9+ Exceptional (9)
        8-9 Excellent (6)
        7-8 Very Good (7)
        6-7 Good (1)
        <6 Below Expectation (1)
        Time of the year
        Mar - May (4)
        Jun - Aug (13)
        Sep - Nov (3)
        Dec - Feb (4)

        Show reviews that mention 

        Showing 24 verified guest comments
        12
        9.2
        Exceptional
        Ward from Malaysia
        Solo traveler
        King Hilton Guestroom
        Stayed 7 nights in November 2022

        Enjoyed my stay.”

        Superb location. Quiet. Excellent wifi and Internet access. Helpful and polite staff. Breakfast was well prepared every day, but with very limited variation from day-to-day. Condition of the rooms and public spaces was very good, but the hotel does need freshening, not a complete renovation. I’d stay at this hotel again with no hesitation.

        Reviewed November 22, 2022

        See room deals

        10.0
        Exceptional
        Dong from South Korea
        Business traveler
        King Room
        Stayed 4 nights in January 2020

        The best hotel for trip”

        location is so good~there are train station and bus station nearby hotel.

        Reviewed February 17, 2020

        See room deals

        9.6
        Exceptional
        Hideki from Japan
        Family with teens
        King Hilton Balcony Room
        Stayed 1 night in May 2022

        Good hotel, ”

        Breakfast also good, I will book this hotel next time also

        Reviewed June 17, 2022

        See room deals

        8.4
        Excellent
        Etsuko from Brazil
        Family with teens
        King Room
        Stayed 4 nights in June 2022

        Old carpet”

        the carpet is old and has a very strong smell, despite the room being clean. It doesn't match the Hilton name or the 4 stars.

        Reviewed July 05, 2022

        See room deals

        8.4
        Excellent
        Etsuko from Brazil
        Family with teens
        King Room
        Stayed 1 night in July 2022

        Expensive extra bed”

        The hotel allows couples with children up to 17 years old at no extra cost but for the bed to this children the hotel charges is 50 euro per night.

        Reviewed July 05, 2022

        See room deals

        9.0
        Exceptional
        Allen from Australia
        Family with young children
        Stayed 1 night in August 2011

        Great quality hotel in good location”

        good value for money and close to city centre,

        very friendly and helpful staff made check in and check out and seeing sights very easy. we only stayed one night to catch early morning flight the next day but was worth it to see city centre sights of mainz. getting to the hotel a longish walk or 5 euro taxi ride from train station, easy. sister hotel is close to river and a step up in price and quality to this one. but this one definitely fine

        Reviewed August 25, 2011

        See room deals

        9.0
        Exceptional
        Norbert from Germany
        Couple
        Stayed 1 night in July 2011

        My favourite hotel in Mainz”

        modern, clean and cozy hotel with nice breakfast buffet

        Whenever I travel to Mainz I try to stay at this hotel. It is not too big, has friendly service, is centrally located and most rooms have been recently refurbished. The breakfast buffet is very nice and tasty although there seems to be slightly less choice of food then they used to have a couple of years ago. The menu of the restaurant could be a little more comprehensive as well. Unfortunately, the hotel does not have a spa area.

        Reviewed August 16, 2011

        See room deals

        9.0
        Exceptional
        Rosalind from Canada
        Couple
        Stayed 1 night in December 2012

        great location with accommodating staff”

        location to train station

        When you have to overnight due to flight schedules this hotel is perfect. It is a 10 min walk to the train station which is a 20 min ride to Frankfurt airport. There are excellent restaurants within walking distance and museums on the pedestrian mall. The only drawback is the price of breakfast which is a buffet and that there is not much food available after the dinner hour.

        Reviewed January 04, 2013

        See room deals

        6.3
        Good
        Vikram from India
        Business traveler
        Stayed 1 night in June 2013

        Nice hotel but needs an upgrade to be a "Hilton"”

        Good Room, Location and Staff

        I was quite happy with this place but just a little disappointed that there wasnt any wellness options - i didnt check so i guess i cannot hold the hotel responsible. But you expect this from a Hilton and so despite my standards being a little high, i still feel this can be an improvement. The kitchen closed too early and the general attitude of the staff while friendly wasnt very professional - I only mean the promptness and nothing else here. Good stay overall so i am probably just complaining because it didnt meet my specific requirements.

        Reviewed August 12, 2013

        See room deals

        8.0
        Excellent
        Norbert from Germany
        Couple
        King Room
        Stayed 1 night in May 2022

        Very good”

        Ist ein gutes Hotel mit familiärer Atmosphäre

        Reviewed May 25, 2022

        See room deals

        8.0
        Excellent
        Klaus from Germany
        Solo traveler
        Twin Hilton Guest Room
        Stayed 1 night in March 2022

        gute Altstadtlage”

        Hilton hat auch nachgelassen. Kühlschrank ist leer. Keine Hausschuhe vorhanden. Bett ist sehr schmal. In der Parkanlage vor dem Hotel sind in der wärmeren Jahreszeit viele Jugendliche (Lärm) Hotelgarage für Euro 22,50 ist auch Luxus

        Reviewed March 29, 2022

        See room deals

        7.6
        Very good
        Johanna from Germany
        Couple
        King Hilton Guestroom
        Stayed 1 night in September 2020

        Schöne grosse Zimmer in guter Lage”

        Frühstücksbüfett wird sich grosse Mühe gemacht nach heutigen Corona Möglichkeiten

        Reviewed September 18, 2020

        See room deals

        9.2
        Exceptional
        Udo from Germany
        Couple
        King Hilton Guestroom
        Stayed 1 night in June 2019

        Übernachtung mit Frühstück”

        Auf der Homepage von Agoda war es für mich unübersichtlich der Preisgestaltung. Ich hatte gebucht und war der Meinung es war Übernachtung mit Frühstück, das war nicht der Fall, sondern hatte nur Übernachtung im Hotel obwohl es bei der Buchung so aus sah das es mit Frühstück sein sollte.

        Reviewed June 15, 2019

        See room deals

        7.7
        Very good
        ariane from Germany
        Couple
        Stayed 1 night in July 2012

        Freundlicher Service und gute Lage”

        perfekte Citylage

        Hotel könnte moderner eingerichtet sein. Frühstücksangebot war super!

        Reviewed July 13, 2012

        See room deals

        8.0
        Excellent
        ariane from Germany
        Solo traveler
        Stayed 2 nights in July 2012

        Beste Citylage”

        Lage

        Vom Hotel aus lassen sich alle Sehenswürdigkeiten gut zu Fuß erreichen. Das Frühstücksangebot war super ebenso der Service. Die Zimmer benötigen jedoch eine Renovierung.

        Reviewed July 11, 2012

        See room deals

        7.3
        Very good
        Stefan from Germany
        Couple
        Stayed 1 night in June 2011

        Nettes City Hotel, freundlciher Service”

        Tolle Lage, ruhig, gutes Frühstück

        schönes cityhotel mitten in der innenstadt von mainz; parkplatz direkt im haus. freindliche mitarbieter. zimmer typischer hiltonstandard wie überall auf der welt

        Reviewed June 14, 2011

        See room deals

        10.0
        Exceptional
        jan from Thailand
        Couple
        King Hilton Guestroom
        Stayed 2 nights in August 2022

        Mainz”

        Goed hotel service uitstekend een aanrader voor de binnenstad.

        Reviewed August 12, 2022

        See room deals

        9.2
        Exceptional
        marinus from Netherlands
        Solo traveler
        King Hilton Guestroom
        Stayed 3 nights in June 2022

        Toplocatie”

        Knus hotel met ruime kamers met airco. Geweldig ontbijt. Parkeren is duur maar wel makkelijk gezien de locatie. Heel vriendelijk personeel. Restaurant (behalve voor ontbijt) niet open. Bar wel.

        Reviewed June 19, 2022

        See room deals

        8.0
        Excellent
        Hideki from Japan
        Family with teens
        King Hilton Balcony Room
        Stayed 1 night in May 2022

        良かった。また利用したい。”

        エレベーターが点検中で、業務用エレベーターを使用したけど、何も問題なく、ホテルは快適。駅から少し離れているけど、歩ける距離。朝食も美味しかった。受付の女性は対応が悪い。

        Reviewed June 07, 2022

        See room deals

        2.3
        TATSUYA from Japan
        Business traveler
        Stayed 1 night in December 2012

        ちょうど良いサイズ”

        気にならない居心地の良さ

        市内中心部でも一本入った閑静な通りに、小さ過ぎず・豪華過ぎず、ちょうど良いサイズのホテル。 出張で一年ぶりの滞在でしたが、チェックインから出発まで、居心地の良さは前回と同じでした。 調度や設備の古さは有りますが、それらが独特の演出となっており、天井の高い奥まったレストランでの朝食はゆったりとして気分も和み、それだけで滞在の値打ちがあります。

        Reviewed December 05, 2012

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        12
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